InFocus jobs - 49 jobs

A leading financial technology company is seeking a Global Head of CDD & KYC to manage a global department of 130+ professionals across multiple regions including Chicago. The successful candidate will define the CDD/KYC strategy and ensure operational efficiency while leading a high-performing team. This role requires extensive experience in payments, banking, or operations, combined with strong leadership skills and a passion for compliance as a business enabler. Relocation is offered, and the position requires in-office presence. #J-18808-Ljbffr

Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Head of Product, Credit We have a massive opportunity ahead of us - to take our card Issuing product to the next phase of growth. The Issuing team is on a mission to enable businesses to monetize spend by providing fast, secure, and efficient payments using cards. We are looking for a Product Leader to drive the strategy and roadmap for our Credit team. This is a 0→1 opportunity to build out Adyen's credit card issuing product. For this role we are looking for a candidate who's passionate about financial technology and excited about Adyen's opportunity to build a meaningful issuing business in the next 2‑5 years. As a Product Leader in the Issuing team, you will collaborate closely with the different product, commercial, engineering, analytics, and finance teams to ensure a best‑in‑class Issuing product used by the biggest brands in the world. The role is based in the US and sits within the Issuing team, part of our Financial Services product team which handles all financial products we offer to our customers. What you'll do Drive strategy and roadmap for the Credit team including APIs, underwriting, operational processes, and monetization. Work closely with your engineering team and other product managers on resource planning and roadmap execution, carefully balancing scalability and new feature development. Be fully accountable for the Credit team's metrics and permeate the sense of accountability throughout the team. Be extremely data driven and built with our analytics team to define and refine metrics that drive the business forward. Actively engage with customers, commercial teams, compliance, risk, and other stakeholders to understand their perspective and use feedback to build a world‑class product. Multiply impact by guiding and growing junior team members that work directly or indirectly on our Issuing product. Who you are Experience - 8+ years of product experience in a fintech or financial services environment; 3+ years of experience building credit products. Product Management - You are a product manager at heart and have all product mgmt skills including scoping technical features with engineering, creating tactical solutions with customers, and setting product goals. Leadership - You have a strong sense of initiative and self‑motivation that add value to a fast‑growing business. Demonstrated ability to lead (directly or indirectly) a team of PMs. Entrepreneurship - You are hands‑on‑hand, have strong project management skills, taking full ownership and control over projects. Customer centric - You interpret the technical complexity back to customer impact and understand customers' needs. #J-18808-Ljbffr

A leading fintech company seeks a Head of Technical Support for the Americas to lead a team of over 60 support professionals. This strategic role requires a candidate with at least 10 years in enterprise-level customer support, to drive change and improve processes. Located in Chicago, the position entails defining the regional strategy and fostering collaboration across teams. A competitive compensation package is offered, emphasizing Adyen's commitment to diversity and inclusion. This role is an ideal opportunity for professionals ready to take on a significant leadership challenge. #J-18808-Ljbffr

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Global Head of CDD & KYC As Global Head of CDD & KYC, you will manage a global department of 130+ professionals, overseeing the teams focused on the Onboarding & Periodic Reviews of our direct customer, indirect-customers and franchisees. The department operates within a regionalized reporting structure (EMEA, APAC, Americas), with teams located in Amsterdam, Madrid, Singapore, Bangalore, Chicago, San Francisco and Sao Paulo. This is a senior leadership role requiring a seasoned blend of commercial savvy and technical compliance expertise. What you'll do Global Leadership: Lead and scale a 130+ person global CDD/KYC department across all regional reporting structures (EMEA, APAC, Americas) and offices (e.g., Amsterdam, Singapore, Chicago). Strategic Vision: Define, champion, and execute the global CDD/KYC strategy, ensuring alignment with the company's aggressive, hyper-growth commercial objectives. Operational Oversight: Govern the efficiency and quality of all Customer Onboarding and Periodic Review operations for all critical segments: direct customers, indirect-customers, and franchisees. Technology & Automation: Partner closely with Product and Engineering teams to drive the automation and optimization of the CDD/KYC tech stack, enhancing operational speed and data integrity. Commercial Acumen: Champion a "Compliance-as-a-Business-Enabler" mindset, ensuring regulatory rigor while optimizing for a seamless and high-converting customer onboarding experience. Talent Strategy: Own the global talent acquisition, development, and organizational design roadmap for the function, ensuring strong leadership depth across all key operating hubs. Standardization & Consistency: Enforce global standardization and consistency of all CDD/KYC standards, controls, and operating procedures across all international offices. Who You Are: You have extensive experience (6y+) in managing global teams within payments, banking or operations; You have ideally had previous experience with CDD or Operational Risk teams. Proven track record of leveraging technology and operational design to scale global functions without linear headcount increases. You are passionate and driven about building a high-performing and motivated team, and mentoring and encouraging team members to continuously develop and grow. You have strong communication skills, excellent verbal and written English. You must be willing to travel internationally when required. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What's next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don't be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam or Chicago office. We offer relocation for this position. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. The way we work is guided by the eight principles of the Adyen Formula. Learn more here. To build the world's most customer-focused financial technology platform, we need as many different perspectives as possible. We're looking for people from all sorts of backgrounds to contribute. #J-18808-Ljbffr

A leading financial technology company is seeking an experienced Engineering Director in Chicago. You will lead a team, shape customer onboarding strategies, and drive technical excellence. The role requires over 12 years of experience, a proven track record in technical leadership, and managing teams of engineers. This position offers a competitive salary ranging from $255,000 to $317,000 plus RSUs. #J-18808-Ljbffr

A global financial technology firm is seeking a Head of CDD & KYC for its Chicago office. This leader will guide a team across multiple locations, emphasizing compliance and efficient onboarding processes. Ideal candidates will have significant experience in operations, particularly within financial services. The role involves strategic leadership and stakeholder collaboration to ensure a robust compliance framework. A competitive compensation package, including salary and equity, is offered, highlighting the company's commitment to personal and team growth. #J-18808-Ljbffr

Must be authorized to work in the US, no work visas offered at this time Organization Description: At The William Agency, we provide a range of life insurance solutions that include mortgage protection, disability, retirement protection, term life, whole life, and more. Our primary focus is on creating a life that uplifts your spirit and empowers you to make a positive impact on clients' lives. We have fostered a growth-oriented culture that allows our representatives to genuinely help clients without the burden of high-pressure tactics or sales quotas. Job Details: 100% TRAINING PROVIDED. No prior sales or insurance experience is necessary. We are looking for motivated and ambitious individuals who care about helping families. Whether you're just starting out or already have some experience, we want you to join our team! Our main focus is on Mortgage Protection Insurance, which means we help families with their mortgage and final expense insurance needs. We work with more than 20 top-rated insurance companies, so we can offer the best and most affordable options to our clients. You'll also have access to other insurance products like: - Final expense - Medical supplements - Indexed universal life - Annuities. As a team member, you'll have the chance to make a positive difference in families lives. And the best part is, you'll have the flexibility to work on a commission basis. We care about work life balance and provide all the support and resources you need to succeed. When you join us, you'll receive training using a proven system, including a phone script that helps you set up appointments with clients in their homes. You'll also have access to presentations that work well during in home meetings. You'll spend about an hour with clients, helping them choose the best and most affordable program for their family. For each family you protect, you can typically earn around $500 as your commission. We offer: - Comprehensive training programs like bootcamps and conferences - Regular conference calls and support from personal mentors giving our agents a competitive advantage in the industry. - It doesn't matter if you're already experienced, just starting out, or looking for a part time opportunity you'll have access to the best training and marketing platform available. Our industry leading producers and leaders will provide ongoing mentorship and support to help you succeed. Our proven sales system is the reason why we've been growing rapidly, almost doubling our success every year for the past 7 years. We're the fastest growing organization in the country. We've revolutionized the industry, which means our full time agents can enjoy a great work life balance. As for what you can earn, this is a 1099 sales position, meaning you'll work on commission only. On average, you can expect to earn around $500 per application. Full time underwriters typically write about 4-10 applications per week. In your first year, if you're a part-time agent following our system, you can make approximately $30,000 to $60,000. Full-time agents who follow our system can make around $75,000 to $180,000 in their first year. Qualifying agents also have the opportunity to earn a 5% commission increase every two months. By applying for this position, you agree to receive communication via phone, email, and text. Responsibilities: Your main role as a Remote Work Sales Agent will be to assess the needs of families seeking insurance coverage, specifically for mortgage protection or final expense insurance, all while working from the comfort of your own home. You will learn how to present suitable insurance solutions to clients through virtual meetings, making sure they understand their options. Building relationships with clients and providing top-notch customer service will be crucial, even when interacting remotely. Collaboration with your team members, using communication tools and online platforms, is important to reach sales targets and help the company grow. It's important to stay updated on industry trends and product knowledge so you can educate clients effectively, utilizing online resources and training materials. Keeping accurate records of client interactions and transactions is essential for proper documentation and follow-up, using remote work tools for organization. You'll have access to exclusive leads, so you won't need to make cold calls, and you'll have the flexibility to reach out to interested clients remotely. The company will provide you with the necessary virtual tools and resources to conduct appointments with clients from your own home. During these virtual appointments, you'll use presentations that have worked well in the past to help clients choose the best insurance program for their family, leveraging remote collaboration platforms. You'll also be working closely with your team, utilizing online communication tools, to ensure everything runs smoothly in the remote work environment. Requirements: Good communication and people skills are important for effectively interacting with clients, even in a remote setting. You should be comfortable presenting information virtually and engaging clients through online platforms. Having a strong drive to succeed and being motivated are key qualities for this remote role, as you'll be responsible for managing your time and productivity. While you'll have independence in your work, it's important to also be a team player and contribute to the company's growth, utilizing remote collaboration tools and participating in online team activities. Being comfortable with technology and willing to learn relevant software and tools for remote work is essential for success in this role. The company will provide training opportunities that you'll need to attend online to improve your skills in the remote work environment. If you don't already have an active life insurance license, the company can help you obtain one, even while working remotely. The William Agency | Regional Sales Manager No agent s success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work. SFG0052390

A leading financial technology company based in Chicago is seeking an Engineering Director to enhance the developer experience for its API integrations. In this key leadership role, you will shape the integration journey for thousands of developers, lead a diverse team, and advocate for developer needs. The ideal candidate will have extensive experience in engineering leadership and a passion for improving usability and reliability of API tools. The role offers a competitive salary and a dynamic work environment. #J-18808-Ljbffr

Must be authorized to work in the US, no work visas offered at this time Organization Description: We are looking for Remote Insurance Sales Representatives who can be trained to become a manager and lead in sales regions over the next nine months. Job Details: - Ability to understand and present solutions to homeowners who are looking to protect their families in the event of a major health issue or death. - Work completely remotely. - Experience is not necessary however previous sales or training experience is helpful. - Compensation is commission only. Responsibilities: - Part or Full time sales. Our new agents who follow our proven sales strategy have earned anywhere from $60,000 to $200,000+ annually. Requirements: - Must be a self motivated individual, have a great attitude, and be coachable. - Need access to a computer or laptop, printer, and scanner. The Marc Schenkel Agency | Regional Sales Manager No agent s success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work. SFG0071295

Must be authorized to work in the US, no work visas offered at this time Organization Description: Team Mank is a diverse group of people who have come together to reinvent and lead the future of insurance. We offer a rare mix of world-class product leadership and insurtech, outstanding corporate support, and rapid customer traction combined with a vision big enough to change the world. Mank welcomes and celebrates individuals of all backgrounds. Home is where the heart is. The Mank Agency is on the East Coast, but we re growing too fast to stay in just one place. So Mank said goodbye to our team headquarters, and now we re a fully distributed team working remotely from almost 50 different states across the U.S. If you live anywhere in the USA let s talk! We do have 3 corporate offices in the US for your support CA, NC, and NV. Job Details: As part of an industry-leading team, you will be responsible for building a Regional Sales team up to $350,000 in monthly sales within 3 to 3.5 years, as well as personal sales of $20,000 to $60,000 monthly for up to three years. Top Mentorship and Training provided. We are actively looking for team members to mentor and partner with. Resources include the top Software Tool Kit Including Award-Winning Virtual Sales Platform (ALLOWS 100% REMOTE WORK), Exclusive Leads System, Mentorship, Training, Performance Based Promotion, Various Monthly Bonuses, Proven System with Automation, and Flexible Schedule. You can start PT. Individual Results Vary. Commission only 1099 Position. Income-Based From Sales. Zero Deductible Health Insurance Available, as well as dental/vision. Preferred Qualifications: Commitment, Coachable, & Consistent Action with a positive mindset. Responsibilities: Capacity to manage and lead a sales team Outstanding team building skills Strong communication and organizational skills Demonstrate sound judgment and decision making Ability to attract and assess talent Good coaching and mentorship skills Maintain high ethical standards Ability to problem solve Demonstrate innovation and creativity Ability to achieve or exceed business goals Requirements: Successful and stable work history Minimum of 1 year Sales/Management experience required Demonstrated leadership skills College Degree preferred Current Life and Health License (or ability to get quickly) We are an Equal Opportunity Employer and a drug-free workplace. THIS IS A U.S.-BASED POSITION THAT REQUIRES U.S. RESIDENCY. No Work Visas. The Mank Agency | Regional Sales Manager No agent s success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work. SFG0005490

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Technical Recruiter We are seeking an experienced Senior Technical Recruiter to join our Global Talent Acquisition team and drive the growth of our North American teams, specifically our tech hub in Chicago. Our company empowers you to implement your ideas, take ownership of your career, and continuously learn. You'll experience a fast-paced, open-minded work environment that fosters innovation and collaboration. As a Senior Technical Recruiter, you will collaborate closely with our hiring teams to spot, attract, and hire top talent, playing a pivotal role in shaping the future of our growing organization. What you'll do: Perform full-cycle recruiting across the organization - from intake meetings, sourcing, and interviewing to debriefs and offer negotiation; Collaborate with the teams to define hiring needs and develop comprehensive recruiting strategies for our Tech and Product teams; Proactively spot and engage top talent through creative sourcing techniques, cultivate strong connections with candidates, and ensure a positive hiring experience through clear communication and support; Stay current with industry trends to enhance sourcing strategies while fostering an inclusive hiring process that values diverse perspectives; Work closely with stakeholders to make data-driven hiring decisions and support smooth onboarding and integration of new hires; Multiply your experience and knowledge working closely with Recruiters in the global Talent Acquisition team. Who you are: You have a minimum of 7 years experience in Technical Recruitment - expertise in hiring for Engineering, Product, Design and/or Data focused roles preferred; Passionate about Recruitment with a deep understanding of the tech landscape and candidate market; Fintech/Payments experience and knowledge of the local Chicago market is greatly appreciated! Utilize analytics to inform hiring strategies and improve recruitment outcomes; Highly self-motivated with the ability to define structure and prioritize tasks effectively; Deep knowledge of recruitment sourcing strategies and ability to nurture a passive candidate talent pool Additional Information The annual base salary range for this role is $115,000 - $160,000; to learn more about our compensation philosophy, please click here. This role is based out of our Chicago office, but also may be based out of our San Francisco location as well. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. Some domestic and international travel required Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What's next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Adyen Internal Communications team is looking for a Senior Communications Business Partner to help scale our global Tech organization (Product & Engineering). What to expect In this role, you will build foundational communication systems and content that shape how thousands of colleagues connect, collaborate, and deliver impact globally. This position is based in Chicago. The Internal Communications team sits across San Francisco and Amsterdam, so the role requires a high degree of autonomy, comfort with ambiguity, strong decision-making, and the flexibility to travel (particularly to Amsterdam several times per year). What you'll achieve: * Become as a strategic partner to Tech leadership, shaping and executing internal communications that align with business priorities. * Design a communications matrix that works across global, local, and functional levels. * Be a multiplier: Empower teams by creating scalable communication approaches that enable - not bottleneck - them. * Lead content strategy and storytelling for high-impact Tech events, announcements, and initiatives. * Develop communication plans that bring clarity, consistency, and momentum to cross-functional programs. * Translate complex technical topics into clear, compelling narratives that resonate with diverse audiences. What we're looking for: * Proven expertise: at least 8+ years of experience in internal communications, ideally supporting technology or product teams in a global organization. * Someone who can think big-picture but also loves rolling up their sleeves and getting the details right. * A listener who asks smart questions, isn't afraid to challenge or be challenged, and cares about learning and improving. * A collaborator who enjoys partnering with different teams and working in a constantly evolving environment. * A strong storyteller and writer who can simplify complexity without flattening it. * Someone who is collaborative and relationship-driven - skilled at building trust with stakeholders and aligning across teams. * A person who is comfortable in a fast-paced, scaling environment and can bring structure where it doesn't yet exist. * Curious by nature, excited to really understand how the Tech function works, and willing to dive deep. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What's next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. The annual base salary range for this role is $110,000 - $145,000; to learn more about our compensation philosophy, please click here. Chicago This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Payments Business Analyst Adyen is looking for a Payments Business Analyst to support the interchange and scheme fee passthrough product within the North American Cards Team. This role goes beyond traditional pricing-it is deeply embedded in pricing as a product, ensuring that our fee engines accurately and efficiently process card payment fees. Your responsibilities include configuring and optimizing fee structures within Adyen's pricing engines, contributing to the reconciliation of over $8B in costs, and generating insights that provide a holistic understanding of complex fee dynamics, reinforcing Adyen's commitment to fee transparency. As the go-to expert on North American card network fees, you'll collaborate with Product, Engineering, Finance, and Partnerships to continuously enhance and evolve our pricing infrastructure, ensuring scalability, accuracy, and efficiency. Your expertise will directly influence the future of our fee passthrough capabilities, helping Adyen deliver seamless and transparent payment pricing experiences for businesses worldwide. What you'll do: Optimize Payment Costs - Ensure merchants are charged the most accurate and optimal cost price for payment transactions, leveraging data and insights to refine fee passthrough predictions. Configure & Implement Payment Fees - Manage and implement complex fee changes within Adyen's pricing engines, ensuring alignment with payment networks and maintaining financial integrity. Analyze & Extract Insights - Identify and analyze key data to answer business and pricing questions, providing actionable insights to internal and external stakeholders that enhance fee transparency. Drive Continuous Improvement - Collaborate with cross-functional teams to suggest and develop process improvements that enhance pricing infrastructure, fee reconciliation, and system scalability. Who you are: Experienced analyst with 3+ years in a data-driven role. Must have experience in payments, fintech, or financial services. Prior exposure to interchange and scheme fees is highly preferred. Experienced in analyzing data using SQL, Python, and BI tools such as Looker. Detail-oriented, capable of delivering high-quality work. Thrives in identifying inefficiencies and taking initiative to drive improvements. Has a curious and critical mindset. Possess technical aptitude to address problems with data. Excellent at analyzing and communicating complex data or technical functionality together with commercial teams and Adyen's merchants. Comfortable in a fast-paced environment requiring excellent time management and the ability to multitask and prioritize effectively. The annual base salary range for this role is $100,000 - $130,000; to learn more about our compensation philosophy, please click here . Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What's next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. This role is hybrid, with 3 days per week in the office.

Must be authorized to work in the US, no work visas offered at this time Organization Description: We offer life insurance solutions that include mortgage protection, disability, retirement protection, term life, whole life, and more. We pride ourselves on providing personalized coverage to fit our diverse clientele. When you begin a career with Simple Solution Financial Services, you ll experience best-in-class compensation and incentives, exclusive and diverse lead programs, and the flexibility to work remotely on a schedule that fits your lifestyle. With our exclusive switchboard software, agents receive automated lead syncing, automated lead nurturing, multi-channel communication, and funnels for free. Switchboard communicate with potential customers via emails, text messages, and phone calls on the agent behalf to help agents maximize their time effectively and efficiently. Agents spend less time on the phones trying to obtain clients. Our agents work alongside switchboard as they increase their productivity. We offer one-on-one mentorship. We have weekly training calls and webinars. We offer local, regional, and national training events. We managed our business remotely. We offer different leadership development Programs such as Agency Owner Academy, Thrive, and Connect. Job Details: Simple Solutions Financial Services needs the right agents to help our growing clientele build an asset and not a liability. 100% Commission Only. Agents must be able to communicate to educate and assist homeowners with their financial needs. All agents must be able to provide personalized coverage to fit our diverse clientele. As a certified Mortgage Protection consultant, agents will help gather all the information the customer needs to get started and present the customized financial plan. Responsibilities: Promptly contact exclusive in-house leads to answer questions and provide information on products. Prepare engaging presentations to deliver necessary information to your clients. Assist clients in applying for appropriate coverage and support them throughout the underwriting process. Successfully follow up on pending business requirements. Participate in training and one-on-one mentorship program aimed at teaching you our step-by-step sales systems. Attend Zoom meetings and conference calls with team members. Participate in professional development opportunities such as in-person national conferences & amp; local opportunities when available. Requirements: Must currently hold a Life Insurance License in your home state or be willing to obtain one. We are more than happy to assist in the process if you do not currently have one. Must have consistent access to a computer with internet access. Should have excellent written and verbal communication skills. A strong passion for working with and helping others. Qualified candidates will have a positive attitude and a strong work ethic. They will be self-starters with a growth mindset and integrity. Successful leaders within our company are coachable, willing to learn the system, and can process and apply changes based on feedback. You ll succeed if you have a commitment to ongoing self-improvement. Simple Solutions Financial Services LLC | Regional Sales Manager No agent s success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work. SFG0017074

This is Adyen Adyen is the payments platform of choice for the world's leading companies, delivering frictionless payments across online, mobile, and in-store channels. Our team members are motivated individuals that help each other do remarkable things every day. We face unique technical challenges at scale and we solve those as a team. And together, we deliver innovative and ethical solutions that transform the way the world pays. We took an unobvious approach to starting a payments company, building a platform from scratch. Now, Adyen serves the world's brightest companies like Facebook, Uber, L'Oreal, Casper, Bonobos and Spotify. Who we are Adyen's Credit Risk Operations team manages the global Arrears and Collections flow. Our strategy is to rapidly scale our collections framework while maintaining a steadfast focus on our customer needs. The team ensures the financial integrity of Adyen's platform, which serves global leaders like Uber and Spotify. The team works around the globe, collaborating closely with Product and Second Line teams, turning challenging financial situations into opportunities for sound risk management and sustained merchant relationships. Our mission is to support Adyen's growth through intelligent, compliant, and customer-centric operational excellence. Collections Analyst - Financial Products As a Collections Analyst based in Chicago, you will be a core member of the Credit Risk team, responsible for managing collections across a growing suite of financial products, including cash advances, capital, charge cards, overdrafts, and hardware financing. You'll take ownership of merchant accounts that fall into arrears, working directly with customers to resolve repayment issues while maintaining compliance with regulatory requirements. This is a cross-functional role that involves close collaboration with Risk, Finance, Legal, and Product teams to ensure an efficient, fair, and scalable collections strategy. What you'll do Engage directly with merchants in arrears via email and phone to resolve missed payments, explain contractual obligations, and guide them through resolution paths; Monitor portfolio performance, track delinquency rates, and maintain accurate logs of merchant communications and case status; Identify breaches of agreement (e.g. licensing issues, unauthorized business activity) and work with Legal and Credit Risk teams on next steps; Coordinate with internal teams on repayment plans, escalations, and recoveries, ensuring a consistent and compliant approach; Contribute to the design and refinement of collections tooling, automation, and workflows, supporting a scalable operation; Ensure all recovery activities are conducted in accordance with applicable regulatory, legal, and compliance requirements Who you are You have 3+ years of experience in collections or financial operations, within a fintech, lender, or payments platform; You're experienced with a variety of financial products, such as working capital loans, overdrafts, charge cards, or asset financing; You're a strong communicator who can manage difficult conversations with empathy and professionalism; You're highly organized, detail-oriented, and able to manage a portfolio of cases while ensuring timely follow-ups; You understand the importance of regulatory and compliance requirements in the collections process, and can apply them effectively in day-to-day work; You collaborate well across teams and are comfortable working with Risk, Legal, Product, and Finance; You have a problem-solving mindset and are always looking to improve processes, automate where possible, and increase efficiency; Familiarity with regulatory frameworks in the US related to lending or collections is preferred Role Description & Requirements Financial Expertise: Minimum of 3 years experience in collections, financial operations, or account recovery, ideally within lending, banking, fintech, or payments. Proven ability to manage a portfolio of overdue accounts, including working capital loans, overdrafts, charge cards, and hardware financing. Experience handling sensitive merchant situations with professionalism and tact, while ensuring contractual obligations are met Strong understanding of repayment behavior, recovery strategies, and legal considerations around default and breach Familiarity with relevant compliance and regulatory frameworks (e.g. collections and servicing regulations in the US) is preferred but not required Comfortable working with internal stakeholders such as Risk, Legal, Product, and Finance to resolve complex cases Experience with collections tools, CRM systems and basic reporting tools Mindset: Results-driven and goal-oriented: focused on achieving repayment outcomes while maintaining positive merchant relationships Able to balance empathy and firmness in challenging conversations Comfortable in a scaling environment, helping to define processes and build for automation Analytical and organized: can track multiple accounts and follow-ups at once without losing detail Adaptable to changing priorities, product types, and risk levels Collaborative team player: low ego, high accountability CommunicationClear, professional communicator, both written and verbal Able to explain complex terms (e.g. breach of contract, repayment obligations) in a way that merchants understand Confident handling difficult conversations and resolving disputes constructively Comfortable engaging with both internal stakeholders and external merchants, sometimes in escalated situations Process and Prioritization Able to prioritize across multiple accounts and deadlines, knowing when to escalate Detail-oriented with strong follow-through on repayment timelines and documentation Brings a proactive, continuous-improvement mindset to internal processes and workflows Comfortable contributing to small projects or tooling improvements to help scale collections operations Please note that this role is a hybrid, 3 times per week, position in Chicago. The annual base salary range for this role is $85,000-$110,000; to learn more about our compensation philosophy, please click here . Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What's next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Compliance Oversight Officer Our fast-paced Compliance team is looking for a Compliance Oversight Officer with experience in performing compliance oversight procedures in the payments and/or finance industry. A successful candidate must have strong communication, critical thinking and analytical skills. This person must be able to work as a business partner to connect with a wide range of teams, including risk, legal, finance and sales, and provide pragmatic advice and guidance to build sustainable growth. What you'll do * Execute second-line quality assurance testing procedures across various risks, including customer onboarding, anti-money laundering reviews, ongoing monitoring and terminations, in line with the compliance oversight program; * Identify critical risks to the business through quality assurance testing and partner with first line stakeholders to complete remediation; * Contribute to the operational efficiency, planning, and execution of new and existing quality assurance programs; * Support development of quarterly reporting on compliance program performance and deliver to management; * Deliver training to teams as part of uplifting oversight methodology and proper control adherence; * Contribute to customer oversight reviews to identify risks and assess corresponding mitigating controls; * Proactively create efficient and data-driven approaches to oversight solutions; * Collaborate with the compliance team on the further development of the compliance program; * Execute on initiatives set forth in the annual compliance governance program; * Support key initiatives that assess and enhance Adyen's controls for core functions, such as onboarding, risk-based due diligence, and ongoing monitoring; * Drive the development of oversight methodology relating to first line business processes; and * Advise the business on enhancement of compliance procedures as required. Who you are * You have 1-3 years experience in a role within a second line compliance team, oversight function, and/or internal or external audit function; * You are an analytical thinker and problem-solver possessing the ability to be meticulous and detail-oriented to draft and monitor on the implementation of relevant business processes, procedures, and policies; * You have a keen eye and passion for identifying risks while thoughtfully crafting remediation plans to promptly mitigate them; * You are a strong communicator who is able to adjust your style and tone of communication, both verbally and in writing, to tailor it to your audience; * You are a self-starter and able to project manage multiple initiatives concurrently that uplift the compliance program without sacrificing quality; * You are comfortable and confident being the primary contact within the region, representing the team's responsibilities; * You have solid interpersonal skills and are specifically able to liaise and connect with a variety of internal and external stakeholders, as well as Merchants, from varying disciplines and cultures; and * You are excited about working with an international team who will provide different perspectives and sharpen your ideas. The base salary for this role in Chicago, IL is. $110,000 - $145,000. The compensation package also includes equity (RSUs). Our Diversity, Equity & Inclusion Commitments Our unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our business and technical goals are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you're from, who you love, or what you believe in, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Do you recognise yourself in this statement? If so, Adyen encourages you to reconsider and apply. We look forward to your application. What is next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 7 business days. Our interview process tends to take between 3 or 4 weeks to complete. Don't be afraid to let us know if you need more flexibility.

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Role We're Adyen, and we're looking for a Product Owner to join our Tooling Enablement team, a vital part of our operational core. You'll be the strategic owner of a new suite of enterprise applications. Your mission is to ensure we don't just adopt new tools, but that we maximize their full potential in Adyen's tooling ecosystem. You will be the voice of the user and the driver of value. You will champion employee enablement, define the product and technical visions for these tools, and measure success not by project completion, but by a tangible increase in productivity, collaboration, and efficiency across the company. If you're a strategic thinker who is passionate about enabling a global team to do their best work, this role is for you. What You'll Do Own the Product Roadmap: Define and prioritize the product roadmap for our enterprise application ecosystem, focusing on features and integrations that deliver the greatest value to Adyen employees. Drive Adoption and Enablement: Develop and execute strategies to ensure high and meaningful adoption of new tools. This includes collaborating with training and communication teams to build enablement programs that empower employees to use these tools effectively. Manage Stakeholder Relationships: Serve as the primary point of contact for internal stakeholders and external third-party vendors. You'll translate business needs into technical requirements and manage vendor relationships to ensure our platforms evolve with our needs. Measure and Optimize ROI: Establish and track key performance indicators (KPIs) and metrics to measure the success of our application investments. You'll use data to make informed decisions and continuously optimize our tools to maximize value. Advocate for the User: Gather feedback from employees, understand their workflows, and act as their advocate to ensure our enterprise applications are intuitive, integrated, and help them achieve their goals more efficiently. Who You Are A Strategic Thinker: You're not just executing a plan; you're developing a vision. You think critically about how to get the most value out of our technology. Experienced in Application Ownership: You have a proven track record of owning the product roadmap and lifecycle of internal business applications (including self-service functionality, access control, and standardized workflows). Data-Driven: You use data and user feedback to inform your decisions, define success, and demonstrate impact. An Expert Communicator: You can effectively communicate with a wide range of stakeholders, from technical teams and third-party vendors to non-technical business users. A Collaborator: You thrive in a cross-functional environment and have a passion for empowering others. Nice to Have Experience with a modern, high-growth technology company. Prior experience with SaaS enterprise applications. Knowledge of agile methodologies and their application in a business context. Compensation The annual base salary range for this role is $110,000 - $140,000, plus RSUs; to learn more about our compensation philosophy, please click here. Location This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What's next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility.

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they can truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Head of Technical Support, Americas Adyen is seeking a strategic and experienced support leader to serve as our next Head of Technical Support, Americas. This individual will lead a 60+ person team across the U.S. and LATAM, overseeing all technical support activities in the region. You will play a pivotal role in evolving the support function-from a strong operational foundation to a more strategic, mature, and scalable model that reflects Adyen's global ambitions. You'll work closely with senior leaders across Support, Commercial, Product, and Operations to ensure our support experience meets the needs of some of the largest and most innovative businesses in the world. This role is perfect for a builder-someone excited to drive change management, shape strategy, and create structure as we continue to scale. What You'll Do Lead a high-performing technical support team across North America and Latam, including 8 direct reports. Empower team leads and help the broader team grow into their next chapter. You will be responsible to define and execute the regional support strategy and contribute to the overall strategy and success of the North America and Latam regions. Represent support in critical customer conversations and QBRs. Translate customer feedback into clear, actionable strategies that improve the support experience. Identify opportunities to improve processes, metrics, and ways of working. Create an environment of continuous improvement that drives impact. Partner closely with and influence Commercial, Product and Operations teams to ensure alignment on regional needs, feature readiness, and performance expectations. Confidently drive change and articulate the “why” behind new approaches, even when they challenge legacy processes. Who You Are 10+ years of experience in enterprise-level customer support, with a track record of managing and scaling regional or global support organizations (50+ FTE). Experience leading B2B technical support functions in complex environments; ideally in fast-growth or scale-up stages. Deep familiarity with ticketing systems such as Salesforce Service Cloud. A strategic thinker who can translate customer feedback and performance data into long-term plans. A collaborative, low-ego leader who builds strong relationships across functions and regions. Curious and adaptive-you listen first, understand context, and approach change with both empathy and conviction. Based in (or willing to relocate to) Chicago to be close to your team and regional stakeholders. Compensation We offer a competitive compensation package that includes both a base salary and equity in the form of RSUs. Base salary ranges are location-dependent: The annual base salary range for this role is $208,250 to $297,500 plus RSU's; to learn more about our compensation philosophy, please click here. Why Adyen? This is a rare opportunity to step into a senior leadership role at a global fintech company at a pivotal point in its growth journey. You'll lead a strong team that's ready for its next evolution-and help define what best-in-class technical support looks like for the Americas region. You'll have exposure to global strategy, world-class customers, and the chance to shape how support scales across one of Adyen's most important markets. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What's next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Staff Engineer - Financial Products In this role, you will be a technical leader and trusted advisor, shaping the architecture, design, and execution of critical systems that power Adyen's global financial products. You'll work closely with engineering teams, product partners, and cross-functional stakeholders to solve complex technical challenges, drive technical excellence, and ensure our solutions scale with the needs of our global business. Your expertise will guide the direction of our technology stack, influence best practices, and help set the technical vision for the organization. You thrive in a fast-paced, global environment and are passionate about building robust, scalable systems that deliver real value to Adyen's customers. You're not afraid to challenge the status quo, advocate for innovation, and mentor others to raise the bar across the engineering organization. This is a pivotal moment to shape the future of Financial Products at Adyen, and your impact will be felt across the company and beyond. What you'll do Scale and expand our foundation that supports the needs of all Adyen products; Provide architectural and design leadership to build a strong foundation for our Financial Products offering; Design and build new rails as Adyen expands their financial products; Mentor engineers to uphold high standards of and technical excellence; Drive a culture of continuous innovation by challenging the status quo and introducing transformative ideas. Who you are Must have: 2+ years of experience in the financial industry, preferably in the banking or fintech sector; 10+ years of hands-on development experience in a modern engineering environment; Technical leadership experience, including mentoring engineers and leading an engineering strategy; Hands-on experience designing and building large scale distributed systems; Strong background and hands-on experience coding with Java; Platform mindset. Able to generalize complex processes and create simple and flexible services to support multiple products; Proactive relationship-builder with strong communication skills and the ability to work closely with diverse stakeholders across cultures; Self-starter who can identify problems and figure out solutions This role's annual base salary range is $255k-$348k, plus RSUs. To learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What's next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications. San Francisco Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This role is based out of our Chicago, New York, or San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote only roles