Informatica jobs

Build Your Career at Informatica We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere. Enterprise Account Executive The Account Manager directly sells enterprise software solutions across the range of our products and guides incremental license and subscription revenue. You will develop the relationship within assigned accounts/territory and maximize Informatica's footprint within them. Account Executives collaborate with other teams, including pre-sales, professional services, marketing, channel management, finance, and customer support, and external parties such as GSI's and Channel Partners. This is a field sales position where extensive travel to the customer's location is expected and important to the performance of the role. Travel is up to and may exceed 50%, based on our needs. You will report to the Regional Sales Director. Your Role Responsibilities? Here's What You'll Do * Expand sales within existing large customer accounts while building relationships with decision-makers. * Develop a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the value/benefits of Informatica's solutions to customer requirements. * Documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments). * Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans. * Collaborate with Marketing to develop a plan for the accounts, including events, seminars, and roadmap sessions. What We'd Like to See * Holds expert-level experience and uses professional concepts and our goals to resolve complex issues in creative ways. * Deep industry knowledge of a customer's decision-making process, goals, strategies, and our goals. * Complete, "big-picture" understanding of the business and technical contexts of main accounts. * Exudes leadership on account set and compels others to get on board. * Great at consultative effectiveness and establishing trust with internal and external customers. * Knowledge of selling SaaS, Data Warehousing, Database, and Business Intelligence software concepts and products. Role Essentials * Promote Informatica's products, maximizes brand recognition and mindshare at all levels, and publicize success stories. * Provide customer feedback to team members for product, systems, and process improvements. * At this level, incumbents will have expert-level knowledge of selling our products and services. * Assigned accounts will be of the most complex nature and will take a strategic salesperson who is used to working with larger organizations * Account Executives sell-to and work with executive-level customer decision makers, including up to CXO levels. * BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience * Minimum 8+ years of relevant professional experience We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Schedule appointments, plan meetings, and maintain complex and changing calendars, while working through scheduling roadblocks. Draft and prepare routine and advanced correspondence including emails, presentations and reports. Review outgoing correspondence for accuracy, format consistency, signatures and conformance with executive procedures. Assist leadership and organizations by optimizing usage of time. Make decisions regarding short-term priorities and work activities. Arrange all travel to ensure consistency within company procedures and support organization in obtaining necessary travel documents including Visa/passport, while maintaining Leadership expenses/credit card reconciliation. Arrange all travel to ensure consistency within company procedures and support organization in obtaining necessary travel documents including Visa/passport, while maintaining Leadership expenses/credit card reconciliation. Identify needs and issues within the organization and initiate solutions. Assist internal departments with the setup of new hires. Assist new hires with processes including expense reporting and travel systems and other internal tools. Compile, prepare and process Leadership expenses and credit card reconciliation where needed. Support end-to-end meeting processes as required, including agenda preparation, capturing clear and accurate minutes, tracking actions and decisions, and enabling timely follow-up across stakeholders. Contribute to building strong leadership and EA communities by fostering relationships, supporting forums and networks, and helping create moments that strengthen collaboration, engagement, and culture. Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 10+ years' experience supporting VP level Experience managing a variety of high priority projects from multiple management and professional levels Desire to grow and take on your own projects while meeting deadlines Exceptional soft-skills Experience with Zoom, Microsoft Office suites (Word, Excel, PowerPoint, Outlook), Box, Concur and Google Docs Experience handling confidential materials FD21 For positions in this location, we offer a base pay of $124,700 - $218,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Team & Role We are seeking a Principal Experience Strategist to join our Digital Technology Experience Design (XD) team and help shape the future of AI and Experience Design at ServiceNow. This is a highly strategic, individual contributor role designed to amplify impact through insight, influence, and execution. You'll play a pivotal role in shaping how XD and DT operate in an AI-Native environment, developing strategy, enabling clarity and alignment, communicating vision, and driving forward the most important work across the organization. As a Principal Experience Strategist, you'll operate as a trusted partner to senior leaders, helping define AI experience strategy, drive key experience priorities, and bring vision to life through compelling storytelling and structured execution. Your work will span high-stakes initiatives, strategic roadmaps, organizational communications, and decision-making materials. This role requires a balance of strategic foresight and hands-on execution in fast-moving and often ambiguous environments. What you get to do in this role: * Drive AI Experience Innovation: Serve as a catalyst for AI experience strategy, helping position ServiceNow as an AI-first organization. Identify forward-looking opportunities that solve real problems for employees, partners, and customers. * Strategic Thought Partnership: Act as a trusted advisor to XD and DT leadership, helping shape priorities, define direction, and guide key initiatives. * Lead Cross-Functional Initiatives: Take ownership of high-impact experience efforts, moving ideas from early concept to execution readiness with structure, clarity, and urgency. * Facilitate Strategic Planning: Operate as the connective tissue across functions, enabling alignment and momentum through structured planning and facilitation. * Drive Organizational Clarity: Lead communication efforts across XD to ensure consistent messaging, day-to-day alignment, and proactive coordination. * Navigate Ambiguity with Confidence: Bring structure and action to early-stage, complex, or undefined challenges with a solutions-first mindset. * Own Rhythm of Execution: Track progress, manage reporting, and keep stakeholders focused and informed. * Deliver Executive Communications: Create compelling executive-level presentations and storytelling artifacts to align teams and enable strategic decisions. * Operate with Speed and Depth: Produce high-quality, executive-ready outputs under tight timelines-without sacrificing clarity or intent. Qualifications Preferred Qualifications: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * 15+ years of relevant design experience. * User-Centered Mindset: Deep experience in Experience Design disciplines such as UX Strategy, Research, or Design. * Strategic and Operational Acumen: Proven background in strategy, operations, consulting, or a similarly complex, high-impact environment. * Strong Ownership and Initiative: Able to thrive under pressure and lead through ambiguity with confidence. * Exceptional Storytelling: Communicates clearly and persuasively across formats-written, visual, and verbal. * Fast, Focused Execution: Capable of quickly translating abstract or complex topics into actionable insights and plans. * Stakeholder Management: Builds and maintains trusted relationships with senior leaders, driving alignment through influence and partnership. * Change Leadership: Flexible and resilient in evolving environments, demonstrating calm, clarity, and direction during change. Basic Qualifications: * Experience participating in the complete product development lifecycle of web and/or software applications. * Experience in user experience design or industry experience (corporate, software, web or agency) For positions in this location, we offer a base pay of $195,700 - $342,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description We are seeking a Business Operations Analyst to join our team and support strategic initiatives across the Office of the CDIO. This role is ideal for a Master's student looking to gain hands-on experience in strategy, operations, and analytics. You will work closely with senior leaders and contribute to projects that drive operational efficiency and organizational impact. What you get to do in this role: Partner with the DT Business Operations Lead and leadership team to manage and accelerate operational rhythms and processes for Digital Technology, a global organization of over 1,500 employees. Utilize a strong understanding of business processes, services, and technology to identify opportunities for improvement, simplification, standardization, and automation. Analyze business performance data and develop insights to inform decision-making. Support financial planning, forecasting, and resource allocation processes. Create dashboards, reports, and presentations for executive stakeholders. Participates in stakeholder communications, sends status reports by preparing materials, facilitating sessions, and documenting outcomes. Qualifications To be successful in this role you have: Current enrollment in a full-time master's program in Computer Science or a related discipline at an accredited university. Graduating December 2026, or later. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Highly data-driven, analytical mindset and great attention to detail & passion for data integrity What it takes to produce outcomes - technically astute, a solid communicator, intellectually curious, and a fast learner Strong analytical and problem-solving skills; proficiency in Excel and data visualization tools (Snowflake and Power BI preferred). Excellent communication and stakeholder management skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Familiarity with enterprise tools (ServiceNow, Power Platform) is a plus. Additional Information For positions in this location, we offer a base pay of $32.66/hr, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Work matters. It's where we spend a third of our lives. And the workplace of the future is going to be a great place. We're dedicated to bringing that to life for people everywhere. That's why we put people at the heart of everything we do. Join our team and inspire digital transformations by creating new and compelling experiences for Global 500 companies - enabling people around the world to get more done, faster than ever before! ServiceNow is a global company that builds global products. What makes us great is the collective minds of diverse individuals within the Experience Organization, contributing to building innovative software that make workflows smarter. We embrace representation in and from all professional and personal backgrounds and cultures to help propel passion and innovation in all our products. Who YOUR TEAM is: We're the Experience Organization! We work on some of ServiceNow's highest visibility offerings including the Platform UI, Agent Workspace, Service Portal, and the mobile app that are driving innovation across the company. Who You Are: Learn from a team of experts in UX Design, Visual Design, Interaction Design, and Front-End Development. Working closely with designers on ServiceNow's Design System and Platform design teams. Creating new concepts with wireframes, producing high-fidelity mockups, writing detailed documentation, and critically assessing designs. Crafting visuals that help illustrate and help reinforce storytelling from end-to-end. Experiencing first-hand the creative processes as they exist in an Enterprise software environment. Developing your current skills even further and adding even more skills to your toolbox Qualifications Currently pursuing a Bachelors degree in Design related degrees Graduating December 2026, or later Able to work full time for 12-weeks during the summer Portfolio of work is required at time of interview Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Proficient using Sketch, Photoshop, or other relevant design tools Understands user interface design, heuristic methods, or other usability evaluation techniques, perception, cognition, task analysis, experimental design and statistics Knowledge of web and mobile technologies, including social networking and messaging information architecture and other productivity applications Open to learn and actively seeking feedback and advice from peers The ability to work independently and as part of a team, and bring a willingness to learn through design thinking and execution Bonus points for having basic knowledge of front-end development technologies, such as HTML, CSS, and/or JavaScript Excellent written and verbal English communication skills, including the ability to articulate and explain your design decisions Expected to demonstrate a high level of initiative, good sense of humor, and a “make it work” ethos For positions in this location, we offer a base pay of $38.25 - $49.04, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. If you want to make work, work better, we want you. To learn more, check out our Early Career Page! Job Description Role Overview As a Software Engineering Intern, you'll work alongside experienced engineers on projects that directly impact our users and business. We are seeking highly motivated students with a background in full-stack, front-end, or back-end development to join our dynamic team of skilled software engineers. You'll gain invaluable hands-on experience and contribute to building scalable solutions to enhance the ServiceNow Platform. This role provides a foundation for career growth while contributing to meaningful projects. The successful intern candidate will be amenable to working in an exciting, fast paced, dynamic, collaborative environment. Our software engineering interns could work within various teams within our platform and will be matched to appropriate projects based on skills assessed during the interview process. Our development teams focus on creating intuitive and scalable solutions that allow businesses to customize their application functionalities. Join us to: * Implement cutting-edge design and coding practices in collaboration with a dedicated development team. * Build scalable Cloud Infrastructure and Automation platforms. * Develop interactive web UIs for complex application layers, prioritizing performance, reliability, and user experience for streamlined digital workflows and optimized client success. Qualifications Required Qualifications * Current enrollment in a full-time Bachelor's or Master's program in Computer Science or a related discipline at an accredited university. * Graduating December 2026, or later * Must be able to obtain and maintain authorization to work. * Commit to a 12-week internship in Summer 2026 (May-August, or, June-September) * Capable of operating on a hybrid schedule from one of our office locations. * Proficiency across multiple programming languages and disciplines: General purpose (Java, Python, C++, Kotlin), Web (JavaScript, HTML/CSS), Scripting (Python, Ruby, Bash), or Database (SQL). * Approach complex software challenges with critical thinking and innovative solutions. * Strong communication skills and experience working in diverse cross-functional teams. Preferred Qualifications * Experience in evaluating or integrating AI into work processes, decision-making, or problem-solving through AI tools, automating workflows, analyzing AI-driven insights, or assessing AI's potential impact. * Understanding of foundational AI concepts including basic prompt engineering. * Full-stack development capabilities with software design principles and agile methodologies. * Demonstrated experience in constructing scalable, secure, and efficient software systems. * Proficiency in data structures and algorithms. Basic understanding of relational data modeling. * Previous software engineering experience gained from internships, academic or personal projects, coding competitions or relevant publications. #interncoop For positions in the Bay Area, we offer a base pay of $55.14 - $55.58/hr, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. Additional Information ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at ********************************* for assistance. For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government. Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site. From Fortune. 2022 Fortune Media IP Limited All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: * Build a team of direct Enterprise Sales Executives to drive rapid new business growth in the region * Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region * Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities * Recruit, coach and mentor team members to drive excellence * Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team * Manage and report accurate forecast and pipeline to the business * Achievement of annual sales goals on a quarterly and annual basis is required * Engage and align effectively in C-level meetings in order to properly understand customer business requirements * Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team * Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience Qualifications To be successful in this role you have: * Minimum 5+ years as a first-line sales leader managing a team of "core" Account Executives in enterprise software sales * Proven track record of consistently meeting/exceeding sales targets * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level * Strong success in recruiting, coaching and managing an exceptional sales team * Strong strategic thinking including analytical and financial planning skills to meet and exceed goals * Ownership of accurate CRM reports, current and future quarterly forecasts and opportunity inspection * Extensive new business acquisition experience including multi-threaded selling into both IT and business stakeholders (HR/CHRO, Finance, Operations, etc.) with proven ability to present, negotiate, and close deals at the C-level across diverse buying centers * Experienced in driving sales process and drive effective working relationships with Sales Operations * Ability to understand the 'bigger picture' and business drivers around IT * Ability to build long term strategic and senior level relationships * Ability to adapt and work effectively within a rapidly changing and growing environment * Demonstrates strong business and financial acumen * Built self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement * Champions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriately * Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem * Ownership of driving successful pipeline generation activities developed by marketing or the partner community JV20 For positions in this location (Bay Area, CA), we offer a base pay of $167,900 - $249,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

The Technical Support Architect is responsible for delivering advanced technical expertise and architectural guidance to resolve complex customer issues, ensuring optimal product use and seamless solution integration. Acting as the highest escalation point for critical technical challenges, this role leads to comprehensive root cause analyses to prevent recurring problems. It manages incident and problem resolution by orchestrating cross-functional collaboration to swiftly address critical issues and implement effective preventive measures. As a senior individual contributor, the Technical Support Architect serves as a technical leader-without formal management duties-who solves high-impact problems, mentors team members, and establishes technical standards and best practices. This role demands deep expertise in software and hardware systems, cloud technologies, and industry best practices, along with the ability to communicate complex technical concepts clearly and provide actionable guidance to both customers and internal stakeholders. Technology You'll Use ((List the technology that we'll use in the role (eg. Java, AWS, Hadoop)) Your Role Responsibilities? Here's What You'll Do * Lead the swift resolution of high-priority technical issues that significantly impact customer satisfaction and business operations. * Guide clients in adopting best practices to integrate and optimize Informatica solutions effectively. * Work closely with product management, R&D, and cross-product teams to triage customer bugs, prioritize concerns, and enhance product offerings aligned with customer needs. * Plan proactive customer engagements and work on deflecting situations before they become escalated. * Anticipate potential issues and engage customers proactively to deflect escalations and strengthen relationships. * Oversee the creation and maintenance of comprehensive documentation, knowledge bases, and technical webinars to empower support teams and customers. * Acts as a technical lead for a GCS team and ensure support teams have the technical expertise to handle complex issues effectively, mentoring engineers and setting technical standards. * Collaborate with management to refine processes affecting both customer interactions and internal support efficiency. * Utilize Gen AI and other advanced technologies to provide consistent, high-quality support and enhance customer satisfaction. What We'd Like to See * Senior individual contributor, driving technical standards without formal management duties. * Understanding of cloud release and incident management Role Essentials· * Deep technical expertise in software architecture, system design, and cloud platforms (AWS, Azure, GCP). * Strong problem-solving and root cause analysis abilities to resolve complex, multi-system issues. * Excellent communication skills to translate complex technical concepts clearly to customers and internal teams. * Customer-focused collaboration experience, working cross-functionally and mentoring technical staff. * Understanding of networking, operating systems and security best practices. * Experience with Informatica IICS platform would be preferable * Influences across segment, BU, and organization to achieve business goals. * Senior individual contributor, driving technical standards without formal management duties. * Understanding of cloud release and incident management * BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience * Minimum 12+ years of relevant professional experience We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Please Note: This position will include supporting our US Federal Government Cloud Infrastructure. This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. As a Staff Systems Engineer on our SysEng OODP Operations team, you will help deliver 24x7 support for our Government Cloud infrastructure. The Federal SysEng OODP Operations Team has 3 shifts that provide 24x7 production support for our Big Data Government cloud infrastructure. Below are some highlights. 4 Day work week (Wednesday to Saturday OR Sunday to Wednesday) No on-call rotation Shift Bonuses for 2nd and 3rd shifts This is a 3rd Shift position with work hours from 11 pm - 10 am Pacific Time The Cloud Infrastructure Systems Engineering team at ServiceNow is looking for help to architect and build the server infrastructure and core services that allow our SaaS platform to run at scale and with high availability. We're looking for a skilled systems developer who can help craft the technology and processes needed to sustain ServiceNow's growth while gaining valuable experience in modern systems and software development. What you get to do in this role: Write and maintain software-defined declarative infrastructure at scale. Deploy, scale, and manage containerized applications using Kubernetes, Docker, and other related tools. Strong understanding of traditional relational databases like MySQL or PostgreSQL. Ability to write queries, perform joins, and optimize basic SQL queries. Develop systems, web services, and automation tools that are thoroughly specified, documented, and testable. Build orchestration workflows by leveraging features of the ServiceNow platform. Research and implement new open-source and commercial tools, technologies and methodologies. Manage large scale infrastructure with code. Collaborate with peer teams who have built world-class networking and orchestration solutions. Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry 8+ years of related experience with a Bachelor's degree; or 6+ years and a Master's degree; or a PhD with 3+ years of experience; or equivalent experience. Can figure things out. You will have documentation and many peers to turn to for help, but your work will touch many interconnected systems and technologies - too many to rely solely on the knowledge of others. To succeed, you will need to investigate and discover on your own. Deep understanding of Kubernetes architecture, concepts, and operations Experience working with VictoriaMetrics, Postgres, Redis, Prometheus, and Grafana You are very comfortable building and maintaining Linux-based systems through automated tooling such as (but not limited to) Terraform, Cobbler, Puppet, Ansible, etc. You are familiar with virtualization using both public and private cloud infrastructure technologies such as Microsoft Azure, Amazon EC2, VMware vSphere, etc. Enjoys designing, authoring, testing, and debugging code in a popular systems language such as Python, Go, Java, or Ruby. You should also have experience writing test specifications and understand the fundamentals of test automation. Has a working understanding of related infrastructure concepts such as IP networking, block and file storage, load-balancers, etc. Has a working understanding of related internet protocols such as DNS, LDAP, NTP, SMTP, HTTP, etc. Excellent oral and written communication skills. High integrity, honesty and can uphold ServiceNow's values. While these are not ‘musts', they are undoubtedly nice-to-haves: Full-time software development experience Relevant Azure, AWS or GCP certifications Deep experience with Terraform (any provider, but especially Azure) Familiarity with Cloudera Data Platform (CDP) and its ecosystem GCS-23 For positions in the Bay Area, we offer a base pay of $158,500 - $277,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate! Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description *Location for internships will vary based off team growth strategies.* Internship Program Overview At ServiceNow, we're looking for students who want to learn, grow, and take a giant step early in their careers, all while making a giant impact. We offer 12-week summer internship opportunities across various business functions. Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team-building activities. Additionally, interns will have access to online learnings and a dedicated summer coach to further grow their careers with us. At ServiceNow, our technology makes the world work for everyone, and our people make it possible. To learn more, check out our Early Career Page! Product Team Overview We are looking for full-time MBA students (3-6 years of experience) to join our Product Management team at ServiceNow. As a Product Manager, you will work on complex high-tech problems by undertaking research, designing, and executing analysis, and helping frame and structure complex problems. You will work closely with other team members and stakeholders to accelerate our impact and directly contribute to our overall business strategy. This is an excellent opportunity if you are looking to get a taste of product management at a high-growth enterprise software company! Product Management is a team sport at ServiceNow. We have a unique organization structure in which multiple Product Management roles work together to contribute to a product's success. Inbound Product Managers plan for and develop new products and future releases of a product. They gather feedback to determine the problems we're trying to solve, then generate a product roadmap. They work with various teams such as release management, design, and engineering development. A few key responsibilities of Inbound PMs include: Set product vision & strategy Define the roadmap, requirements & product success metrics Develop and test innovative product ideas Work closely with customers to understand their needs and problems to be solved Own detailed competitive analysis for their feature/product Additional possible responsibilities include: Support senior program managers and/or product managers across the entire project lifecycle to deliver critical programs for Service Now initiatives. Work and collaborate directly with Product Managers, Product Design, & Development Teams to build new features and improve adoption on existing features. Build familiarity with scrum process and willingness to contribute to team deliverables. Understand product strategy that sets us up for success as we look to grow to $15B+ in revenue. Research and collect product requirements from key buyer audiences and end-users to determine areas of opportunity for product enhancements. Oversee the product or project timeline, deadlines, milestones as it is being built by development/engineering and communicate with stakeholders to keep them updated. Contribute to the complete product lifecycle, from researching market needs and competition, analyzing customer data, writing product requirements, and delivering product features to market. Understand the technical and business impacts of product decisions that inform tradeoff decisions to optimize against product delivery and customer value. We're currently hiring for both Inbound and Outbound Sr. Product Manager Internship roles. Please apply to the one that aligns most closely with your interests and strengths. If we see a strong fit for the other role during the process, we'll absolutely consider you for both opportunities. To help your application stand out, we encourage you to use the “Note to Hiring Manager” section to briefly share why you're excited about either the Inbound or Outbound path - and what makes you a strong fit. Qualifications *Location for internships will vary based off team growth strategies.* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Currently enrolled in an accredited university as a full-time student pursuing an MBA degree in Product Management, Engineering, Business Management, Analytics, Computer Science, Information Systems, Applied Sciences, or a related field. 3 - 6 years of related experience (not to exceed 6 years of experience) Graduating Spring/Summer 2027 preferred Experience defining and capturing product requirements and transforming them into a product roadmap Strategic mindset: able to drive product strategy that achieves substantial customer value and business outcomes; able to make trade-off decisions considering what's desirable, viable, and technically feasible. Strong prioritization skills and the discipline to focus on high impact activities Deep curiosity about customer needs, along with building customer relationships and delivering high value solutions Exceptional problem-solving and analytical skills and a proven process of data-validated, hypothesis-driven, experiment-tested decisions. Preferred: Experience or awareness with Agile and the Software Development Lifecycle Preferred: experience working with developers and designers to craft delightful customer experiences in a highly collaborative environment Preferred: Demonstrated project management experience from previous internship, or academic or personal projects For positions in this location, we offer a base pay of $61.79/hr, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Digital Technology We're not yesterday's IT department, we're Digital Technology. The world around us keeps changing and so do we. We're redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We're all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow's journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. Ultimately, we strive to make the world work better for our employees and customers-when you work in ServiceNow Digital Technology, you work for them. Come join the Digital Technology IT Portfolio Management Office (PMO) team and work with a talented group of portfolio strategists and program managers ServiceNow transformation programs. This team is responsible for driving, through best-in-class portfolio and program management, enterprise initiatives that enable ServiceNow Sales, Marketing, Services and Channel businesses with advanced technology and analytics. As a member of the DT PMO team, you will be instrumental in delivering some of the most innovative and cutting-edge strategies, technologies and products to market. We are truly a team, supporting each other and celebrating our successes! This position reports to the VP, Portfolio Management Office Key responsibilities - Strategic alignment and execution - Provide strategic advice and support to DT leadership, ensuring all initiatives align with and support the company's overall mission and long-term business goals. - Portfolio governance - Guide the process for evaluating, prioritizing, and approving new initiatives, and maintain the overall portfolio roadmap. - Financial and resource management - Oversee capital planning, budget allocation, and resource management to ensure investments deliver maximum business value and ROI. - Process and methodology development - Establish and maintain standard project management methodologies, governance structures, and best practices across the organization - Performance monitoring - Track and report on portfolio performance, key performance indicators (KPIs), and other metrics to guide data-enabled outcomes for the executive team - Risk and change management - Manage and escalate portfolio-level risks and obstacles that could impact strategic initiatives. - Stakeholder management - Act as a strategic advisor to executives, providing guidance on investments and reporting on portfolio status, risks, and issues. - Team administration - Direct, mentor, and develop PMO team members, including project and portfolio owners, to build organizational capability. Required skills and experience - 15 years of portfolio and program/project experience, including work in a cross-functional PMO setting - Portfolio and program experience in a large (ideally global) Enterprise Tech or Global Enterprise setting - Proven experience guiding teams and influencing stakeholders at an executive level. - Deep understanding of portfolio, program and project management concepts, methodologies, and best practices. - Ability to develop and implement functional strategies and policies that support the PMO's vision. - Experience with capital planning, budget management, and financial reviews for large-scale initiatives. - Strong ability to communicate effectively and build relationships with various departments and principals Preferred - Priority given to those with relevant certifications in project management or agile For positions in this location, we offer a base pay of $170,300 - $298,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. ServiceNow's Core Business Workflows (CBWF) - encompassing HR, Workplace, Finance, Procurement, Legal, and other shared services - bring together the essential operations that power the heart of every organization. By connecting people, processes, and systems on a single AI-native platform, ServiceNow helps enterprises deliver seamless experiences, automate repetitive work, and drive strategic outcomes across departments. As an Advisory Solution Consultant on the Global Solution Consulting team, you will play a key role in scaling field readiness and global enablement across the CBWF business. This role is ideal for someone who loves to be hands-on with technology, enjoys translating product innovation into compelling stories, and thrives in a global, cross-functional environment. You'll bring strong technical depth - with the ability to manage and maintain demo and lab environments, validate solution builds, and collaborate with DemoHub and field teams to ensure consistency and reliability across all CBWF assets. At the same time, you'll balance that technical foundation with domain fluency and storytelling - helping connect the "how it works" with the "why it matters" across HR, Workplace, Finance, and Legal, while leading the shift toward more AI-focused demos and narratives that showcase the next generation of intelligent workflows. This role is also customer-facing - you'll facilitate workshops and hands-on lab sessions directly with customers and internal teams, gathering feedback and observing how our demos and experiences resonate in real-world conversations. You'll also train and enable Solution Consultants globally to deliver these same workshops and labs with confidence and impact. In essence, this role sits at the intersection of deep tech, business context, and customer engagement - translating technology into experiences that bring the platform to life for both customers and the field. **Key Responsibilities** Scaled Global Assets & Programs + Own and manage global scaled assets such as demos, workshops, and customer-facing artifacts - ensuring quality, consistency, and scalability across regions. + Partner with regional SC teams to capture best practices and centralize reusable content (POC frameworks, solution overviews, reference architectures, etc.). + Maintain and enhance the Ready-to-Solve asset library in partnership with DemoHub, Field Marketing, and Enablement. + Establish governance for version control and content updates across the global CBWF ecosystem. Field Readiness & Enablement + Drive global field readiness initiatives for Solution Consultants - from planning and coordination to execution. + Collaborate with Enablement, GEO SC leaders, and Specialist teams to design and deliver targeted enablement (e.g., new product releases, demo best practices, GTM updates). Demo Strategy, Storytelling & Technical Execution + Collaborate with the DemoHub team to test and validate demos, ensuring they align with product releases and field needs. + Own and maintain hands-on lab packages for CBWF, ensuring they are current, stable, and consistent across global regions. + Test and record demo walkthroughs, prototype new experiences, and create reusable demo videos that bring platform stories to life. + Gather and analyze feedback on demos - identifying what's working, what's not, and where improvements are needed to enhance impact and usability. + Balance technical precision with storytelling - crafting demos that clearly articulate business impact and resonate with domain leaders across HR, Workplace, Finance, and Legal. AI-Native Sales Cycle Enablement + Lead the shift from traditional sales motions to AI-native sales cycles across Core Business Workflows - recognizing how generative AI is transforming how customers buy and how we must evolve how we sell. + Build and scale the assets SCs need for AI-era selling: discovery workshop frameworks for AI, hands-on lab experiences, and AI POC templates tailored to CBWF use cases. + Define and codify best practices for engaging core business personas in AI conversations (HR, Workplace, Finance, Legal) - helping Solution Consultants connect AI capabilities to tangible business outcomes. + Bridge technical AI capabilities (in partnership with Intelligent Automation and Product) with the language of business, enabling field teams to speak the language of business personas during technical AI evaluations. + Continuously gather and incorporate field feedback to evolve and scale AI-related assets, ensuring they stay relevant, practical, and outcome-focused across global teams. **To be successful in this role you have:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + 5+ years experience in Solution Consulting, Pre-Sales, or a similar technical customer-facing role within enterprise software. + Strong technical acumen and hands-on experience with ServiceNow (preferred) or equivalent workflow/platform technologies. + Demonstrated ability to manage demo and lab environments - including configuration, data refresh, and issue resolution. + Proven ability to test and scale demo content - blending technical accuracy with clear business storytelling. + Experience in field readiness or enablement - supporting global teams, training initiatives, or content standardization efforts. + Excellent communication and collaboration skills, with the ability to operate in a global, cross-functional environment. + Deep understanding of Core Business Workflows (HRSD, Workplace, Finance & Supply Chain, Procurement, Legal, etc.) preferred. + Strong organizational and project management skills; able to manage multiple workstreams across time zones. + Bachelor's degree in a relevant field required; equivalent experience considered. For positions in this location, we offer a base pay of $131,925 - $217,725, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

AI Training Experts Prolific is not just another player in the AI space - we are building the biggest pool of quality human data in the world. Over 35,000 AI developers, researchers, and organizations use Prolific to gather data from paid study participants with a wide variety of experiences, knowledge, and skills. The role We're looking for AI Training Experts to help train and evaluate cutting-edge AI models. If you have the necessary experience, we'll send you a quick 10- to 15-minute test to assess your skills and suitability for AI tasks. If successful, you'll be invited to join Prolific as a participant, where you'll get paid to train and evaluate powerful AI models. Researchers looking for your skills tend to pay upto of $25/hr per AI task completed. You must be prepared to complete paid tasks that require one hour of uninterrupted work, though many are shorter. What you'll bring AI Training task skills and verifiable professional experience as an AI Trainer A willingness to take our skills verification test to assess your suitability for our participant pool Strong attention to detail and the ability to concentrate on complex tasks for up to one hour at a time A reliable and fast internet connection and access to a computer A willingness to self-declare your earnings, as our participants are self-employed A Paypal account to receive payment from our clients What you'll be doing in the role Completing AI training tasks such as analyzing, editing, and writing annotations Judging the performance of AI in performing Improving cutting-edge AI models Key Technologies General AI Training Image and Video Annotation Trust and Safety Evals Red Teaming Quality Analytics Why Prolific is a great platform to join as a Participant Joining our platform as a Prolific participant will give you the chance to influence the AI models of the future. Once you pass our assessment, you can join Prolific in just 15 minutes, and start enjoying competitive pay rates, flexible hours, and the ability to work from home. We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won't come solely from scaling existing models, but from integrating diverse human perspectives and behaviours into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation - one that reflects the breath and the best of humanity. Links to more information on Prolific Website Youtube Privacy Statement By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **What you get to do in this role** + Ensure Solution Consultants clearly articulate value and relevance to customers, fully uncover business and technical requirements, deliver high-quality presentations and product demonstrations, and execute proofs of concept only when appropriate. + Guide the team in documenting business value, defining solution success criteria, and securing customer commitment to the proposed CPQ/ServiceNow solution. + Develop team members in alignment with business needs and individual career goals. + Build and maintain a strong recruiting pipeline of high-caliber SC talent to support future growth. + Partner closely with regional sales leadership to prioritize Solution Consulting engagement across CPQ opportunities. + Assign SC resources to sales cycles and continuously assess progress against objectives. + Allocate resources to support marketing events, demand-generation initiatives, and strategic programs as needed. + Create, deliver, and iterate on training curricula to ensure the team remains aligned with evolving sales strategies and product capabilities. + Regularly evaluate team performance through direct observation, coaching sessions, and feedback from peers and sales stakeholders. + Ensure optimal alignment of skills and resources across the region to maximize effectiveness and coverage. + Oversee day-to-day operational activities, including scheduling, resolving resource conflicts, reviewing expenses, and ensuring accurate activity reporting. **To be successful in this role, you have:** + Experience leveraging AI or evaluating how AI can improve workflows, decision-making, automation, or operational efficiency within a SaaS or presales environment. + Experience in a fast-paced IT or SaaS environment-preferably involving CPQ, cloud platforms, or enterprise software. + **7+ years of presales experience** , ideally with CPQ, CRM, or quoting/commerce solutions. + **Experience as a first-line manager** leading presales or Solution Consulting teams. + Strong coaching, mentoring, and people-management skills with the ability to develop individual contributors at varying experience levels. + Proven ability to motivate, inspire, and scale a high-performing presales organization. + Background in **Value-Based Selling** , **Solution Selling** , or similar consultative enterprise sales methodologies. + Solid understanding of the SaaS market, enterprise sales cycles, and best practices in service management and/or PaaS-based solution delivery. For positions in this location, we offer a base pay of $165,825 - $273,675, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. Location Flexible (25% travel expected) About the Role We are seeking a proven people leader to manage a high-performing presales team of Enterprise Security Advisors and Architects-former practitioners and consultants in Data Security-who deliver customer-facing executive workshops and act as 'field CISO' advisors. This leader will coach and scale a team that drives outcomes in Data Loss Prevention (DLP), Insider Risk, and AI Governance, advancing customer security maturity and accelerating strategic sales cycles. You will own team performance, enablement, operating rhythms, and stakeholder alignment-partnering closely with Sales Leadership, Product Management, and Marketing/Enablement to influence product roadmap, shape market narratives, and deliver measurable business impact. Key Responsibilities Team Leadership & People Management: Lead, coach, and develop a team of Enterprise Security Advisors/Architects; build a culture of customer-outcomes, technical excellence, inclusion, and accountability; recruit and onboard talent; conduct regular 1:1s and performance reviews. Customer Value & 'Field CISO' Advisory: Oversee delivery of executive Data Security workshops (DLP, Insider Risk, AI Governance); ensure team provides prescriptive guidance across policy, process, controls, tooling, and adoption. Sales Partnership & Deal Acceleration: Partner with Sales Leadership and Account Teams to align coverage, prioritize opportunities, and drive pipeline velocity and win rates. Product & Roadmap Influence: Create closed-loop feedback mechanisms with Product Management to represent field/customer needs; contribute to product beta programs and roadmap prioritization. Operational Excellence & Metrics: Own weekly operating rhythms, forecasting, resource allocation, and capacity planning; define and report KPIs and drive continuous improvement. Cross-Functional Collaboration: Align with Professional Services, Customer Success, Legal/Compliance, and Partners/SIs to extend reach and accelerate customer programs. Required Qualifications 8-12+ years in Data Security, Information Security, or Risk-including time as a practitioner and/or consultant. 3-5+ years leading technical presales, solution architecture, or advisory teams. Demonstrated expertise delivering executive workshops and advisory engagements across DLP, Insider Risk, and AI Governance. Strong command of data security maturity models and controls mapping to frameworks such as NIST CSF/800-53, ISO 27001, CIS, SOC 2, and privacy regulations. Hands-on familiarity with enterprise data security tooling (DLP platforms, CASB/SSE, DSPM, IRM, SIEM/SOAR, EDR/XDR, cloud-native controls). Executive communication skills and proven ability to set metrics, forecast, and run operational cadences. Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: • Competitive compensation • Comprehensive benefits • Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. • Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here ********************************************** We can't wait to hear from you!

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. + As ServiceNow continues its unprecedented growth on the path to becoming the Defining Enterprise Software Company of the 21st Century, we are further establishing our advanced data and analytics capabilities. ServiceNow is seeking a proactive, passionate, analytical team members to help deliver the most strategic insights to the company. Business Insights Analyst interns will join a team that proactively monitors the real-time health of the business to ensure the company leadership has the right insights and recommendations to grow and scale the company. This career path is a hybrid of traditional roles in strategy, analytics, research, and data visualization - requiring a mix of strategic thinking, data analysis, and business operations skills.The ideal candidate is relentlessly curious, has high analytical capability and is passionate about creating innovative analysis to understand trends and identify opportunities. This individual is energized by finding actionable insights and forming recommendations using massive quantities of data, and derives joy in finding signal among the noise. **What you get to do in this role** + Proactively uncover trends and anomalies, understand relationships, and develop actionable insights from analysis that will drive business decisions and actions, help us understand quarterly performance and improve our go-to-market motions. + Apply expertise in quantitative analysis and presentation/visualization of data to see beyond the numbers; transform raw data into actionable insights and communicate succinct, relevant recommendations to drive action from both technical and non-technical senior leaders. + Partner with team members to prepare analysis and recommendations for strategic and operational decision-making across a variety of GTM functions. + Create and apply standard frameworks to better understand and monitor key business priorities. Contribute solutions to improve monitoring and alert systems for Data and Analytics. + Develop quick utility dashboards and reports to help accelerate and scale insights delivery + Current enrollment in a **full-time bachelor's** program in Computer Science or a related discipline at an accredited university. + **Graduating December 2026, or later.** + Coursework in an analytical field (e.g., Mathematics, Computer Science, Statistics, Business or a related field). + Self-starter with a high degree of motivation to go above and beyond the task at hand. Demonstrated passion for connecting the dots, digging deeper to uncover stories and trends in data, with a keen eye for detail. + Exceptional verbal and written communication skills and ability to engage effectively at all levels of the organization, to both technical and non-technical audiences. + Demonstrated ability to work collaboratively + SQL skills with the ability to perform effective querying involving multiple tables and subqueries. + Experience with Tableau and/or Power BI (or similar analytical packages) required. + Advanced Excel and PowerPoint skills. + Experience with R, SAS, or Python a plus. For positions in this location, we offer a base pay of $40.87/hr, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. If you want to make work, work better, we want you. To learn more, check out our Early Career Page! Job Description Role Overview As a Software Engineering Intern, you'll work alongside experienced engineers on projects that directly impact our users and business. We are seeking highly motivated students with a background in full-stack, front-end, or back-end development to join our dynamic team of skilled software engineers. You'll gain invaluable hands-on experience and contribute to building scalable solutions to enhance the ServiceNow Platform. This role provides a foundation for career growth while contributing to meaningful projects. The successful intern candidate will be amenable to working in an exciting, fast paced, dynamic, collaborative environment. Our software engineering interns could work within various teams within our platform and will be matched to appropriate projects based on skills assessed during the interview process. Our development teams focus on creating intuitive and scalable solutions that allow businesses to customize their application functionalities. Join us to: Implement cutting-edge design and coding practices in collaboration with a dedicated development team. Build scalable Cloud Infrastructure and Automation platforms. Develop interactive web UIs for complex application layers, prioritizing performance, reliability, and user experience for streamlined digital workflows and optimized client success. Qualifications Required Qualifications Current enrollment in a full-time Bachelor's or Master's program in Computer Science or a related discipline at an accredited university. Graduating December 2026, or later Must be able to obtain and maintain authorization to work. Commit to a 12-week internship in Summer 2026 (May-August, or, June-September) Capable of operating on a hybrid schedule from one of our office locations. Proficiency across multiple programming languages and disciplines: General purpose (Java, Python, C++, Kotlin), Web (JavaScript, HTML/CSS), Scripting (Python, Ruby, Bash), or Database (SQL). Approach complex software challenges with critical thinking and innovative solutions. Strong communication skills and experience working in diverse cross-functional teams. Preferred Qualifications Experience in evaluating or integrating AI into work processes, decision-making, or problem-solving through AI tools, automating workflows, analyzing AI-driven insights, or assessing AI's potential impact. Understanding of foundational AI concepts including basic prompt engineering. Full-stack development capabilities with software design principles and agile methodologies. Demonstrated experience in constructing scalable, secure, and efficient software systems. Proficiency in data structures and algorithms. Basic understanding of relational data modeling. Previous software engineering experience gained from internships, academic or personal projects, coding competitions or relevant publications. #interncoop For positions in the Bay Area, we offer a base pay of $55.14 - $55.58/hr, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. Additional Information ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance. For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government. Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site. From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Team & Role We are seeking a Principal Experience Strategist to join our Digital Technology Experience Design (XD) team and help shape the future of AI and Experience Design at ServiceNow. This is a highly strategic, individual contributor role designed to amplify impact through insight, influence, and execution. You'll play a pivotal role in shaping how XD and DT operate in an AI-Native environment, developing strategy, enabling clarity and alignment, communicating vision, and driving forward the most important work across the organization. As a Principal Experience Strategist, you'll operate as a trusted partner to senior leaders, helping define AI experience strategy, drive key experience priorities, and bring vision to life through compelling storytelling and structured execution. Your work will span high-stakes initiatives, strategic roadmaps, organizational communications, and decision-making materials. This role requires a balance of strategic foresight and hands-on execution in fast-moving and often ambiguous environments. What you get to do in this role: Drive AI Experience Innovation: Serve as a catalyst for AI experience strategy, helping position ServiceNow as an AI-first organization. Identify forward-looking opportunities that solve real problems for employees, partners, and customers. Strategic Thought Partnership: Act as a trusted advisor to XD and DT leadership, helping shape priorities, define direction, and guide key initiatives. Lead Cross-Functional Initiatives: Take ownership of high-impact experience efforts, moving ideas from early concept to execution readiness with structure, clarity, and urgency. Facilitate Strategic Planning: Operate as the connective tissue across functions, enabling alignment and momentum through structured planning and facilitation. Drive Organizational Clarity: Lead communication efforts across XD to ensure consistent messaging, day-to-day alignment, and proactive coordination. Navigate Ambiguity with Confidence: Bring structure and action to early-stage, complex, or undefined challenges with a solutions-first mindset. Own Rhythm of Execution: Track progress, manage reporting, and keep stakeholders focused and informed. Deliver Executive Communications: Create compelling executive-level presentations and storytelling artifacts to align teams and enable strategic decisions. Operate with Speed and Depth: Produce high-quality, executive-ready outputs under tight timelines-without sacrificing clarity or intent. Qualifications Preferred Qualifications: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 15+ years of relevant design experience. User-Centered Mindset: Deep experience in Experience Design disciplines such as UX Strategy, Research, or Design. Strategic and Operational Acumen: Proven background in strategy, operations, consulting, or a similarly complex, high-impact environment. Strong Ownership and Initiative: Able to thrive under pressure and lead through ambiguity with confidence. Exceptional Storytelling: Communicates clearly and persuasively across formats-written, visual, and verbal. Fast, Focused Execution: Capable of quickly translating abstract or complex topics into actionable insights and plans. Stakeholder Management: Builds and maintains trusted relationships with senior leaders, driving alignment through influence and partnership. Change Leadership: Flexible and resilient in evolving environments, demonstrating calm, clarity, and direction during change. Basic Qualifications: Experience participating in the complete product development lifecycle of web and/or software applications. Experience in user experience design or industry experience (corporate, software, web or agency) For positions in this location, we offer a base pay of $195,700 - $342,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description NOTE: This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. This role will require 2-3 days in the office at our San Diego, CA OR Kirkland, WA Office Location. What you get to do in this role: Build software tools to automate deployment and testing of compute infrastructure Scale critical services such to support customer growth Apply test-driven development principles and help us move closer to our goal of continuous delivery Research and implement new open-source and commercial tools, technologies and methodologies Collaborate with peer teams who have built world class networking and orchestration solutions Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 8+ years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or equivalent work experience. Familiarity with OpenStack A strong background in programming with Python A strong background in Linux systems architecture and engineering Experience managing infrastructure as code with terraform Experience with applying a configuration management platform such as Puppet at scale Understanding of core concepts around Kubernetes and Docker Prior experience in software development or release management is highly desirable Familiarity with virtualization and cloud infrastructure technologies GCS-23 For positions in this location, we offer a base pay of $147,300 - $257,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.