Top Information Analyst Skills

Below we've compiled a list of the most important skills for an Information Analyst. We ranked the top skills based on the percentage of Information Analyst resumes they appeared on. For example, 13.2% of Information Analyst resumes contained Data Entry as a skill. Let's find out what skills an Information Analyst actually needs in order to be successful in the workplace.

The six most common skills found on Information Analyst resumes in 2020. Read below to see the full list.

1. Data Entry

high Demand
Here's how Data Entry is used in Information Analyst jobs:
  • Developed touch screen applications for our customer to allow for easy quality data entry within a manufacturing environment.
  • Designed and implemented code generation system to reduce data entry systems development efforts.
  • Developed Web-based data entry form and macro spreadsheets to automate data processing.
  • Organized and coordinated documentation of data collection activities & data entry.
  • Specialized data entry including preparation and filing of corporate information.
  • Researched companies, ensuring accurate data entry/data quality.
  • Monitored contractor for precise data entry.
  • General ledger debit and credit data entry for upload to the SAP architecture for Individual Retirement Account (IRA) reconciliation.
  • Managed auction paperwork, data entry, bid analysis and purchase- order requests.
  • Designed new data entry screens to be used by data entry specialist.
  • Execute accurate data entry of collected data sets into SQL backed database.
  • Handle all data entry for pediatrics infectious disease.
  • Perform data entry for tracking documents and records.
  • Interpret documents perform data entry and quality assurance.
  • Used multiple systems for data entry to research and reconcile issues using independent judgement.
  • Process weekly payroll timesheet data entry edits for merchandisers and Presell Reps.

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2. Pl/Sql

high Demand
Here's how Pl/Sql is used in Information Analyst jobs:
  • Worked extensively on PL/SQL Packages, anonymous PL/SQL blocks, functions and procedures used for front store Merchandise business.
  • Developed UNIX shell scripts to automate data extraction using VI editor, SQL scripts and PL/SQL scripts.
  • Served as Senior Oracle PL/SQL developer, for Executive Office Operations Support.
  • Programmed in Macro VBA and PL/SQL to support other software.
  • Provided PL/SQL scripts to facilitate database table migration.
  • Net, Asp .Net, PowerBuilder, MS Access, Sybase, PL/SQL Developer, XML, Crystal Reports, ANT.

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3. Customer Service

high Demand
Here's how Customer Service is used in Information Analyst jobs:
  • Developed solutions allowing 16K AT&T customer service representatives t improve productivity and client support by eliminating time-consuming administrative tasks.
  • Provided quality customer services support for installation of computer rooms, systems, network/data/voice applications for all banking units.
  • Developed a UML business object model providing the basis for a client-server-mainframe Customer Service Information system.
  • Handled many other secretarial tasks; including answering phones professionally and efficiently while performing excellent customer service
  • Provided productivity and quality control analysis on customer service department and retail/wholesale operations.
  • Provided customer service support and interfaced with customers to ensure proper company records.
  • Provided customer service and resolved any customer issues.
  • Provided immediate support to clients' calls into the Help Desk, maintaining the highest level of customer service and confidentiality.
  • Deliver excellent customer service to customers internally (Lubes, Solvents, Light Oils) as well as 100+ external customers.
  • Develop, implement and monitor reports and trends on Logistics performance in the areas of operations, customer service and cost.
  • Responded to customer service calls from retail stores to ensure that equipment and facilities are operating at optimal performance levels.
  • Issued monthly consumer reports for marketing, QA, and R&D to contribute to customer service level.
  • Provided desktop support and customer service over the phone for approximately seventeen branches across the United States.
  • Assumed dual role in providing first level technical service support to end users with excellent customer service.
  • Fill survey out, per company, and rate their ability to provide good customer service.
  • Provided excellent customer service for all consumer telephone or written requests for disclosure and disputes.
  • Created several process improvements that improved product quality, customer service, and staff capabilities.
  • Provided personalized service while meeting customer service standards with over 600 calls per week.
  • Developed plans and materials to support user adoption, training and customer service.
  • Assisted in the development of a new order entry system for Customer Service.

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4. Cobol

high Demand
Here's how Cobol is used in Information Analyst jobs:
  • Analyzed specifications prepared by analysts and converted them into new or revised COBOL computer programs.
  • Designed, coded, tested, and implemented into production new and existing batch DB2, COBOL VSAM and CICS programs.
  • Designed & coded changes to various COBOL II applications as part of support of telecommunication billing system in an MVS/TSO environment.
  • Designed, estimated effort hours, wrote Specifications and coded SQL DB2 and IMS DB/DC programs in PL/1 and COBOL II.
  • Automated report emails and rewrote the Alternate Billing sub-system for small telephone companies, improving internal processes using COBOL and Basic.
  • Maintained and updated on-line and batch COBOL programs for the global Worldwide Engineer Releasing System (WERS).
  • Utilize COBOL, JCL, FILE-AID and ISPF/TSO to resolve production problems in IMS and VSAM database environment.
  • Performed systems analysis and design of Wisconsin Department of Health Services Medicaid/Medicare mainframe applications using COBOL, CICS.
  • Designed, developed, enhanced, and implemented COBOL II and ADSO/IDMS programs for batch and on-line environments.
  • Transformed written and oral specifications into structured COBOL code for new 401(k) record keeping system.
  • Created, updated and revised using COBOL and IMS programming techniques on-line transaction and batch programs.
  • Performed extensive enhancements, spanning multiple applications, using COBOL, JCL, DB2 and IMS.
  • Designed, developed and tested a system to calculate payroll and employee benefits written in COBOL.
  • Designed and tested COBOL II programs and CICS Maps to apply 401K and SIMPLE Investments Plans.
  • Converted and thoroughly tested all programs used by BCBS from COBOL 2 to COBOL 390..
  • Developed extract programs in COBOL, IQU and LOUIS to feed the Oracle conversion processes.
  • Supported changing to customer's JCL, COBOL, and PL/1 batch and on-line programs.
  • Converted COBOL IMS DB/BC PARS system into client server Oracle based application (SWO).
  • Performed job flow analysis, data recovery, creation/modification of COBOL programs and associated JCL.
  • Attended EDS COBOL college and was promoted to assistant instructor for the next incoming class.

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5. Mainframe

high Demand
Here's how Mainframe is used in Information Analyst jobs:
  • Performed mainframe development and support for account site on a daily basis by quickly resolving customer issues and implementing requested enhancements.
  • Completed account analysis for customers and interfacing departments and maintained applications on microcomputers and mainframes.
  • Maintained client-server applications interfacing with several mainframe systems and other downstream feeds.
  • Provided 24-hour mainframe technical support for General Ledger Production Support applications.
  • Provided on-call support for Payroll System and Mainframe Operational Coverage.
  • Administrated mainframe change management processes for the organization.
  • Maintained mainframe software change management environments and processes.
  • Served as Mainframe Security Administrator.
  • Supported the development and modification on all software systems in use by personnel to include systems native to the IBM Mainframe.
  • Created trouble tickets for monitoring and responding to customer inquiries of LAN/WAN, Server, Mainframe, PC, telephone/fax equipment.
  • Performed in progressive levels to coordinate the deployment of PC hardware, software, networks, and mainframe connectivity.
  • Provided 24/7 Production Support for MIC (AS/400 and Mainframe cycled jobs and also daily interactive application jobs).
  • Managed Mainframe expense outlook of $192 million per year to a plus or minus 3% various.
  • Served as expert on mainframe file data including updates, data extraction, reporting and data modification.
  • Assisted with large data migration and conversion efforts from the mainframe system to an Oracle database.
  • Rendered expert support to clients on MS Office, GroupWise 5.5, Eagle and CCS mainframe.
  • Prepared reports from mainframe data extracts, combined using Access, reformatted and distributed in Excel.
  • Trouble shot problems for over 200 users dealing with hardware, software and mainframe compatibility.
  • Performed development, maintenance, and enhancements for these mainframe systems with windows interface.
  • Coordinated unit testing and integrated testing with other affected systems (mainframe).

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6. Windows XP

high Demand
Here's how Windows XP is used in Information Analyst jobs:
  • Updated over 200 machines' operating systems from Windows XP to 7 Assisted with simple IT problems every day (i.e.
  • Worked PC issues concerning software installation/configuration changes/upgrades, network and internet connectivity, email, printing and Windows XP Operating Systems.
  • Administrated Active Directory and supported hospital users in Windows XP environments.
  • Transferred user data including desktop and other configuration information to Windows XP.
  • Perform technical Windows XP installation and deployment activities.
  • Assessed software applications for Windows XP compatibility.

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7. Data Analysis

high Demand
Here's how Data Analysis is used in Information Analyst jobs:
  • Identify through data analysis international travelers who have remained in the U.S. beyond their period of admission by analyzing biographical information.
  • Work in conjunction with other senior quality improvement leaders by performing data analysis, maintaining project schedule and monitoring program progress.
  • Used statistical modeling, data analysis and visualization techniques to objectively evaluate both Oriole player personnel and players outside the organization
  • Utilized information technology to increase efficiency and reduce costs while delivering top quality clinical services data analysis.
  • Possess an advanced organic and inorganic scientific vocabulary and expertise in data analysis and discovery.
  • Conduct data analysis of customer problems to make improvement recommendations for frequently reported issues.
  • Developed data analysis application for polling movie-related surveys provided by NRG.
  • Improved data analysis by moving from manual to automated data solutions.
  • Conducted data analysis for insurance fraud and vehicle theft investigations.
  • Formulated data analysis template for new company acquisitions.
  • Performed quantitative data analysis for Business Unit Managers.
  • Performed high-level problem solving and data analysis.
  • Perform data analysis/resolution for error handling.
  • Provided suggestions, Focus Group and Survey data analysis and trending to assist with an overall redesign strategy and implementation.
  • Performed DA activities such as performing Data Analysis, Table level specifications and Creating Physical and Semantic Data Models.
  • Coordinated developments and data feeds with in-house teams for Data Warehouse, Data Analysis, and Data Integrity.
  • Executed SQL queries to identify claims, providers and recipients for data analysis, data conversion and testing.
  • Provided ongoing data entry, data analysis, data manipulation, data clean-up and data reporting support.
  • Complete research, data analysis and trends monitoring with a solid record of delivering optimum results.
  • Provide database reporting, data analysis, and data mining support to Covenant Dove executives.

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8. Test Cases

high Demand
Here's how Test Cases is used in Information Analyst jobs:
  • Designed/implemented comprehensive test plans, performed test cases; supervised field testing; established test documentation; designed/coded test software.
  • Translated customer requirements into technical designs, produced documented code and developed test cases.
  • Developed detailed test cases and documentation.
  • Developed Regression and Systems/Integration Test Plans, testing scenarios and test cases from unit test cases, business and functional requirements.
  • Test lead by organizing test plans, creating technical documentation and writing test cases for functional testing of new applications.
  • Created requirements, configured module, created use and test cases, updated inbound and outbound interfaces where required.
  • Gathered requirements from the client and developed test plans, test procedures and test cases using Excel Spreadsheet.
  • Created user interface specifications, configured test environment, developed Test Cases and over 50 data validation queries.
  • Designated consultant that supported team members in the proper way to write test cases and testing techniques.
  • Developed, executed, and maintained software test plans, test designs and test cases.
  • Developed and executed system test cases to perform system validation on new version software.
  • Documented Detailed Test Cases that described the steps needed and the expected results.
  • Perform quality assurance of the test cases developed and executed by others.
  • Developed and executed unit test strategy, plan, and test cases.
  • Assisted in functional specification generation and created test plan and test cases.
  • Develop and maintain user documentation, test plans, and test cases.
  • Worked with project sponsors to write requirements and test cases.
  • Supported QA team in creating test cases to test functionality.
  • Created and maintained test cases for over 100 software elements.
  • Designed test scenarios and data and executed test cases.

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9. Data Warehouse

high Demand
Here's how Data Warehouse is used in Information Analyst jobs:
  • Provide Data warehouse/Discoverer user training, customer data enhancement, marketing reporting, and analysis on campaign results.
  • Validated point-of-sales and inventory EDI files to ensure data integrity before releasing to enterprise data warehouse.
  • Team facilitator for performance improvement projects and the preparation and implementation of the data warehouse.
  • Generated MicroStrategy reports from integrated Clinical Data Warehouse(CDW).
  • Managed field operation data process/reporting projects with IT and data warehouse.
  • Designed and developed Reporting and Data Warehouse solutions.
  • Worked with the Data Warehouse team in changing the status of the customers and helped in updating it into the production.
  • Worked on the NAVSEA Business Intelligence sandbox product evaluation of the SAP data warehouse functionality with the government client.
  • Developed, implemented and maintained key data stewardship and data access guardian processes in support of Data Warehouse Team.
  • Advised and developed Web based solutions at the Regional level; Data Warehouse and Knowledge base systems.
  • Worked as ETL/BI module lead and team lead and successful Planned, executed Integrated New Data warehouse.
  • Helped design and develop clinical data warehouse for largest health system in Tulsa, Oklahoma area.
  • Provided support and training of health system's data warehouse, including troubleshooting and maintenance.
  • Participated in the creation and validation of two Oracle 8 / 9i data warehouses.
  • Design Access or Data warehouse queries to select house files needed for marketing initiatives.
  • Assisted in development and upkeep of company wide Oracle based data warehouse.
  • Review and validate data loaded into the data warehouse for accuracy.
  • Maintained databases for all General Agencies and Data Warehouse unit.
  • Project#2: Cisco Project Name: Enterprise Data Warehouse
  • Partnered with Data Warehouse to streamline existing reports.

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10. Unix

high Demand
Here's how Unix is used in Information Analyst jobs:
  • Provided support in programming and operating a System Help Desk for a UNIX - base distributing system (RAD).
  • Developed batch programs for Wisconsin MMIS implementation using the software tools such as C, Unix and Oracle.
  • Created monitoring scripts in UNIX to alert production support team of system issues before they impacted the customer.
  • Modified UNIX scripts and scheduled production jobs as required for Payroll operations and on customers' demand.
  • Received minor instruction in UNIX systems, Cisco switches and Router, and Windows Server 2003.
  • Developed Unix shell scripts to automate backup of the Business Objects input and output file repositories.
  • Use of law enforcement specific programs and databases in a Windows and Unix based environment.
  • Resolved issues related to UNIX shell scripts and project make files associated with CM tools.
  • Handled scheduling for numerous Sara Lee batch jobs for SAP and Unix servers.
  • Level 1 Help Desk support for user queries on AS/400 or UNIX systems.
  • Loaded servers with the DMLSS application and patches, by using UNIX terminal.
  • Project was built from the command line in a UNIX op system.
  • Developed UNIX scripts to start, re-start and stop Listener.
  • Maintain membership using MUMPS routines and EDI in UNIX.
  • Project deployed to UNIX servers.
  • Worked on the UNIX system running UNIX scripts.
  • Used UNIX/ FTP to send files to vendors.
  • Used Unix shell scripting to set off programs (krontab function), checked for variable types.
  • Gained skills around UNIX scripting, HPUX administration and interfaces to plant floor PLCs.
  • Performed updates to status filenames by modifying the necessary UNIX scripts.

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11. Business Requirements

high Demand
Here's how Business Requirements is used in Information Analyst jobs:
  • Worked with the business community to understand business requirements related to finance processes and incorporate into the Global Template design.
  • Communicated directly with the end users to translate business requirements into definition requirement documents and executable program code.
  • Collaborated with others in analyzing business requirements to ensure plans and solutions met customer demands and expectations.
  • Gather business requirements from business partners in order to facilitate data and reporting.
  • Translated business requirements into system specs for developers to use.
  • Interview clients to acquire business requirements for information delivery solutions.
  • Risk based security Analysis driven by Regulatory and Business requirements.
  • Interacted with internal departments to understand EHR business requirements.
  • Defined the business requirements and transform it into Functional, technical and non functional requirements.
  • Worked with the customer to translate business requirements into technical design.
  • Developed archive User Exits in line with specific business requirements.
  • Confirmed business requirements are being met to their expectations.
  • Interfaced extensively with Business Analysts and management to provide analytics for decision making and effectively translated business requirements into technical solutions.
  • Gathered and translated business requirements into a Requirement Design, Business Design and Technical Design.
  • Used SQL Assistant (Query man) front-end tool to issue SQL commands matching the business requirements to Teradata RDBMS.
  • Designed and implemented the panels based on the business requirements using the Framework APIs, Java, HBM.
  • Gathered business requirements from end users and converted needs to logical and physical database design (a.k.a.
  • Deliver high quality solutions to clients in response to varying business requirements 3.
  • Experience: ) Reviewed and analyzed business requirements for data.

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12. Technical Support

high Demand
Here's how Technical Support is used in Information Analyst jobs:
  • Managed Sales support organization responsible for overseeing the laptop deployment process and technical support to 30 remote-based associates.
  • Provided technical support related to access permissions on a 24/7 basis including investigations of violations and incidents.
  • Provided technical support to all corporate users and implemented reporting and analysis systems using Focus.
  • Provided Technical support for various automotive retail applications including application maintenance and development.
  • Provided technical support for over 30 workstations utilizing a variety of software applications.
  • Maintain technical support for government classified secret telephone equipment and blackberry communications.
  • Managed independent Technical Support team.
  • Provided software applications training and technical support to the students and faculty of a university medical school.
  • Provide technical support to project managers on planning, executing and closing of the Well Engineering projects.
  • Performed software programming for new development projects, as well as technical support for defect resolution.
  • Provide technical support to therapist in the software that is used to bill treatment for patients.
  • Have increased the satisfactory rate of technical support by 15% since the start of position.
  • Provided technical support to 200+ employees for computer, printer, mobile maintenance and repair.
  • Provided day-to-day technical support to end users in approximately 211FAA's Contract Control Towers.
  • Provided technical support to three Project Managers and the Program Director.
  • Provide IT/Technical support for CTAS Program (Governmental Accounting Software).
  • Managed results and provided technical support for over 275 sales associates.
  • Provide second level technical support to internal Fleet Bank employees.
  • Delivered GIS technical support to clients in the federal government.
  • Provided technical support for new members and managers.

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13. PCS

high Demand
Here's how PCS is used in Information Analyst jobs:
  • Developed technical documentation to support the de - installation of a plant from the WPCS.
  • Installed and configured PCs, primarily for the Surgery Center.
  • Coordinated service and delivery of PCs with outside vendors.
  • Installed PCs, PC software and host workstations.
  • Use ICD-10 and OPCS-4.6 heavily within coding.
  • Scheduled and coordinated hardware maintenance on PCs.

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14. SQL

high Demand
Here's how SQL is used in Information Analyst jobs:
  • Designed and delivered an automated monthly tracking SQL report of company sponsored sales promotions.
  • Discovered a regulatory data retention error while creating SQL reports.
  • Administer SQL Server database for Licensing & Certification Headquarters.
  • Developed and maintained the SQL database functionality.
  • Supported local Microsoft Access, SQL Server, Reporting Services and Crystal Reports applications used by the Midland, MI account.
  • Work with clients to develop system-driven MIS reporting for users specific business channels using SQL programming in an Oracle environment.
  • Designed object oriented program using Visual Basic and SQL Server to enhance resource management of chemical company's logistics department.
  • Created Stored Procedures, Triggers, User defined Functions (UDF), Views and indexes using SQL Server Database.
  • Contract Position Design and develop reporting suite in Crystal Reports 7.0 using Microsoft SQL Server 7.0 as the back-end.
  • Maintained the SQL Server database, web interface, user administration, and multiple server activities related to AssetCenter.
  • Created data models in HANA Studio and SQL, devised dashboard strategy, developed enterprise dashboards utilizing Agile methodologies.
  • Used various performance tools such SQL Compare and TOAD to improve the performance of the database and maintain standards.
  • Created standard reports and forms for Central Financial services using Clarity reports based on SQL queries on Oracle database.
  • Use Crystal Reports and the Decision Support System (DSS) using Server Management Studio which utilizes SQL.
  • Worked with administrators to ensure accurate processing of life status changes and changes to employment status utilizing SQL.
  • Used MS Access with SQL and amended forms and command buttons, created new queries and macros.
  • Developed and maintained VBA automated Excel-based column and table name search tools for SQL Server data schema.
  • Implemented DRS (Data Replication System) for the WorkStream product using Oracle, Rendezvous and SQL.
  • Developed, enhanced, and tested a revenue-monitoring application in Visual Basic 6.0 with SQL Server Database.
  • Developed and maintained account apps/scripts using VBA, Visual Basic, SQL, C and MS Access.

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15. Project Management

average Demand
Here's how Project Management is used in Information Analyst jobs:
  • Analyzed business risks, recommended new systems/products, executing project management/planning initiatives, and delivered expert technical support and administrative services.
  • Continued utilization of project management and adult learning expertise to develop and manage custom content for Cranium Learning Management System.
  • Conceived, promoted and developed Java 2EE project management application for Defense Manpower Data Center Card Technologies Identification Services division.
  • Completed rigorous six-month training program in web development, database access, system architecture and project management
  • Provided business analysis, project management, and administrative support for team and customer.
  • Provided Project Management and Metrics Reports for multiple Service and Operation Management clients.
  • Project management of all assigned projects following established Best Practices guidelines.
  • Provided planning and project management tools to senior managers/project managers.
  • Project Management activities coordinating software developers to deliver application.
  • Project Management activities for external interfaces.
  • Worked closely with the Internal Audit Department, Project Management Office, IS Technical Support and IS Application Development groups.
  • Received training in project management, system design, file management, entity relationships, and database design.
  • Applied metrics and integrated project management (IPM) procedures to monitor performance and measure key project criteria.
  • Offered support and guidance involving technical issues to the technical team as well as project management team.
  • Project Management - created and executed multiple project plans for small enhancements of mainframe purchasing systems.
  • Worked with the Project Management teams to review PC support and process for software applications.
  • Document plans and results in project management system by agreed upon project testing milestone.
  • Create and maintain the SQL Databases for the Drilling Integrated Project Management group worldwide.
  • Performed Work Product Reviews on test plans, test cases and project management documents.
  • Project Management for migration of time tracking system to Microsoft Project Server.

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16. JCL

average Demand
Here's how JCL is used in Information Analyst jobs:
  • Supported the Southwestern Bell Telephone Company legacy payroll system via execution of maintenance jobs (JCL) and report generation.
  • Modified JCL (Job Control Language) per library used and correct data input specification.
  • Created programs, test data, and JCL, then tested prior to implementation.
  • Created JCL for unload, loading, and reorganization of database tables.
  • Used CHAMP to move programs and JCL into the different environments.
  • Executed batch JCL jobs for baseline and regression testing.
  • Provided on-call support for correcting JCL and programs.
  • Converted release JCL to client's standards.
  • Tested JCL, CODE, CLIST, PARMS, etc.
  • Improved month-end production efficiency by enhancing JCLs allowing for reduction of run-time errors and on-call responses
  • Implemented testing of batch and online programs for Year 2000 processing using JCL for batch and Hiperstation for online tests.
  • Interacted with Customers and other computer services staff in solving data, program and JCL problems.
  • Analyzed and modified program code and/or JCL to permanently resolve job abends.
  • Generated reports using JCL Parms for quick turnaround.
  • utilized SingleView, PERL, UNIX, and SQL Oracle; utilized Access, JCL, and MVS Main frame.
  • Worked on JCL, Procs, Copybooks.
  • Corrected JCL and PROCs for Y2K.
  • Modified TAD JCLs to process limitless incoming LEC-files to be processed thereby ABENDs and manual interventions were prevented.
  • Developed programs using Easytrieve, SQL, and JCL to produce adhoc system reports for clients.
  • Operated in an MVS environment utilizing CA7/CA11, Endevor, JCL, Easytrieve, and Quickjob.

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17. DB2

average Demand
Here's how DB2 is used in Information Analyst jobs:
  • Code and maintain DB2 Utilities for image copies, reorganizations, unloads, loads, recovers, alters, and creates.
  • Involved in a major enhancement to convert the existing VSAM based file processing to a DB2 database based batch processing.
  • Introduced 'retry' logic to the existing DB2 modules to improve efficiency and automatically resolve database contention.
  • Accepted increasing responsibilities up-to Primary DBA for SYBASE, and a back-up for DB2.
  • Retrieved Mainframe DB2 Database for client reports using OPEN INGRES and MS ACCESS.
  • Designed tables, indexes, constrains for new DB2 tables.
  • Performed physical audits of project software and produced audit reports Prepared, executed and migrated Natural, CICS, and DB2 modules
  • Converted mass delete and update of the TAD SQLs into cursor update and delete to prevent DB2-IRLM space issue.

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18. Management System

average Demand
Here's how Management System is used in Information Analyst jobs:
  • Developed eight hours of web-based training for the Springer-Miller Hospitality Management system (Hotel Reservation System).
  • Published data using content management systems to different computer systems environments; web and internal databases.
  • Developed new automated automotive service bulletin software for FORD dealerships for EDS's Dealership Management System.
  • Programmed and analyzed next generation pension management system including core system functionality and client conversions.
  • Assisted in developing, implementing and maintaining policies and procedures of record management systems.
  • Perform complex operations in digital asset management system and content management systems.
  • Managed two projects implementing an electronic documentation management system.
  • Provided systems administration for an image management system.
  • Supported and maintained Product Data Management systems.
  • Experienced in graphical asset management systems.
  • Administrated tape library/tape management systems.
  • Supported large-scale database management systems.
  • Served on team that designed and implemented: - Document Delivery Management System to track and manage all incoming information requests.
  • Master Data Management (Multi-Year Project)SOA- designed and developed server-side services for a global, enterprise-wide data management system.
  • Developed and maintained the interface for the volume fleet companies needing access to the Vehicle Order Management System (VOMS).
  • Entered metadata (titles, writers, dates, abstract info) of publish reports into custom-built content management systems.
  • Involved in an initiative to roll out the use of a new Document Management system to the entire IA community.
  • Managed the ongoing development of Taxonomy for Assembly Technology & Manufacturing Group's Knowledge Management System (Nexus).
  • Utilize the Oracle based Financial Management Systems Software (FMSS) to respond to inquiries regarding receipts and invoices.
  • Enter transportation information into the Integrated Logistics Management System to ensure all shipments can be tracked within WMS.

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19. Sharepoint

average Demand
Here's how Sharepoint is used in Information Analyst jobs:
  • Collaborated with cross-functional teams using SharePoint as a central location for tracking core quality documents and standard operating procedures.
  • Inventory Software Applications for major Oil and Gas Company entering data into SharePoint for further analysis.
  • Developed SharePoint site to manage reporting within multiple divisions.
  • Interfaced with Project Managers across the company, introducing them to their specific SharePoint portal sites and explaining the contents.
  • Provide one-on-one end user support for SharePoint: Communities, Team Sites and My Sites.
  • Monitored who can view what on the teams SharePoint site.
  • Transferred documents using GGS file transfer website and SharePoint.
  • Maintain records of meetings and events on SharePoint.
  • Project leader for SBO SharePoint migration project.
  • Prepared process for Call Center to quickly access Medicare policy information, via Sharepoint, while on the phone to customers.
  • Update SharePoint, Records Manager, and the Demand Registry with all archived Regulatory reports Manage/oversee off-site Global Storage records.
  • Managed and assisted in the administration of SharePoint, including building a RIM site.
  • Use Sharepoint daily for team information, work, updates, and reports.
  • Posted documents onto Sharepoint pages.
  • Developed and implemented standard operating procedures for category maintenance and development' Editing and maintenance of SharePoint pages.
  • Maintain Dialer team Sharepoint site with systems updates for team and collections department, work schedules, and team meeting information.
  • Manage the preparation and migration from Plumtree Portal and Lotus Notes environment to Sharepoint 2007.

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20. SAS

average Demand
Here's how SAS is used in Information Analyst jobs:
  • Work alongside the development and quality assurance teams to ensure functionality of application environments for testing/production and disaster recovery purposes.
  • Coordinated releases Developed disaster recovery system with upper management, other application departments and customers.
  • Assisted the Disaster Recovery Coordinator in developing and executing DR and Business Continuity Plans.
  • Participated in all major testing activities, including disaster recovery testing.
  • Participate in Sarbanes-Oxley audits, Disaster Recovery Testing and Systems Upgrades.
  • Maintained and debugged regular disaster recovery backup procedures.
  • Developed a disaster recovery Commercial Paper Trading system.
  • Develop disaster recover procedures and backup procedures.
  • Developed a Copyrighted Disaster Recovery Procedural Manual.
  • Updated and maintained disaster recovery plans.
  • Corrected improperly formatted record message traffic received by the ASAS-Single Source, so it could be successfully parsed into the database.
  • Migrated complex SAS Jobs, SQL Server queries, and existing data and reports to the new Red Hat Linux Server.
  • Provide SAS support to the Sales and Origination teams to produce complex and business critical reports for Capital One Auto Finance.
  • Sponsored and Collaborated with many Citigroup Offices around the world for Disaster Recovery Exercises that paid off in the end.
  • Interpret monthly national, district and territory data and analyze results utilizing CARS, SQL and SAS / WPS programs.
  • Used SAS Macros to create SAS Data sets from TD database and Created TD tables from SAS Data sets.
  • Used SAS (v. 6.10) for Statistical Analysis of Data from SQL-Server databases as well as Flat files.
  • Developed various SAS reports for Survey project and involved in code reviews for all the developed Reports.
  • Coordinate and create SAS reports for Finance, Marketing and Sales Departments for market segmentation and analysis.
  • Executed Parallel Processing using SAS/Connect to improve efficiency and increase CPU usage on SAS Grid Environment.

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21. Powerpoint

average Demand
Here's how Powerpoint is used in Information Analyst jobs:
  • Designed and produced PowerPoint and multimedia presentations explaining the blended curriculum and highlighting the expected benefits to a global audience.
  • Developed PowerPoint presentations, provided daily meeting updates, and provided input to senior leadership.
  • Create PowerPoint presentations for project updates and future contract work/opportunities.
  • Formatted research data into PowerPoint presentations and various reporting models.
  • Prepare PowerPoint presentations and agendas for internal and external meetings.
  • Designed and created PowerPoint presentations for senior management.
  • Created multiple Dashboards/Presentations using Excel/PowerPoint and SQL Services.
  • Create, use and distribute Excel spreadsheets on a regular basis, also, proficient in Microsoft Office Word & PowerPoint.
  • Used automated office productivity software and technology such as Microsoft Office (Word, PowerPoint, Excel, etc.)
  • Presented PowerPoint Presentations to the Director and the management team for new ideas and changes to the department.
  • Advanced working and application development skills in Microsoft Excel, Word, PowerPoint and Access.
  • Created PowerPoint slides to educate Pfizer employees on RIM's role within the company.
  • Prepare charts, graphs, and PowerPoint presentations for leadership briefings.
  • Prepared PowerPoint slides for meetings with experts.
  • Used all MS Outlook, Sun, NT, IBM, Windows, Access, Excel and PowerPoint.
  • Presented PowerPoint iTrack module for representatives from Walmart's corporate office.
  • Created a Wiki article on macros that was included in a Powerpoint presentation at an international conference in Holland.
  • Network /Software Support in the Insurance Management Group Created and maintained reports generated in Excel, Access and PowerPoint.
  • Utilized programs such as Excel, Word, PowerPoint, Google Docs, Google Scholar and Bloomberg terminals.
  • Presented the PSQ process PowerPoint to incoming sales leaders at Humana's monthly sales on boarding session.

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22. Html

average Demand
Here's how Html is used in Information Analyst jobs:
  • Worked with web forms, Server (Web/HTML) controls and Data binding controls using ADO.NET and C#.
  • Devised solutions to expedite the procurement of required data for website architectures comprised of HTML, JavaScript and CSS.
  • Authored tag conversion maps for programming team and XML to HTML mappings with Art Director for development team.
  • Updated on-call support documentation and created an HTML menu system to access this data 24x7.
  • Enhanced, maintained and developed intranet reports utilizing Oracle Reports and HTML.
  • Helped with HTML coding and text input for customer Internet site.
  • Developed HTML pages to facilitate File Change Control Help Feature.
  • Created online exhibits of archival materials using HTML and Flash.
  • Developed browser-based UI and its underlying functionality by using a combination of HTML, JavaScript, JSP, and Servlets.
  • Graduated from 6-month training program with basic skills in NATURAL, webAgent, HTML, and JavaScript.
  • Developed 3-Tier business applications using Java, Java Servlets, JDBC, Oracle, and HTML.
  • Produced all HTML pages for inclusion in Websphere framework.
  • Employed the following programming languages: C, C++, Perl5, Bourne Shell, C Shell and HTML.
  • Experience with SQL, Visual Basic, Tomcat, Java, Weblogic, and HTML.
  • Create new reports using Jaspersoft- Convert existing Crystal reports to Jasper reports- Create visual reports using HTML5 charts in Jaspersoft Studio
  • Contract Position Built customized client pre-enrollment websites within required timeframe, utilizing HTML coding.
  • Have experience related to Fortran Web, HTML/DHTML, CSS, JavaScript, Application Meditech and Logicare.

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23. Patient Care

average Demand
Here's how Patient Care is used in Information Analyst jobs:
  • Implemented Order Entry software for Patient Care Areas in the hospital.

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24. Information Technology

average Demand
Here's how Information Technology is used in Information Analyst jobs:
  • Assisted with information technology issues Conducted open source research according to customer specifications Government Security Clearance Collateral Secret granted
  • Collaborate with process owners to analyze business processes and propose process improvements enabled by information technology.
  • Participate in business and technical information technology solution implementations, upgrades, enhancements, and conversions.
  • Reviewed business processes and worked with Operations and Information Technology on enhancements and productivity improvements.
  • Designed, constructed, tested and implemented technical information technology systems.
  • Worked closely with the Information Technology Department to manage data processing.
  • Acted as clinical technical liaison between business and information technology management.
  • Perform duties bridging the gap between the business units of Enrollment Services and the Information Technology Department.
  • Provide assistance and advice to business users in the effective use of information technology.
  • Acted as the liaison between users and the Information Technology department.
  • Provide front-line information technology support to all employees.Designed inventory system.

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25. Troubleshoot

average Demand
Here's how Troubleshoot is used in Information Analyst jobs:
  • Involved with hardware and network problems including setup, troubleshooting and maintaining clinician laptops on site including maintaining inventory database.
  • Maintained a working knowledge and ability to configure and troubleshoot applications and equipment used in providing data.
  • Investigate and resolve application functionality related issues and provide first and second level support and troubleshooting.
  • Provided second level technical support to troubleshoot installation programs, communications programs and/or hardware problems.
  • Developed written troubleshooting procedures/solutions as needed and communicated them to others on the team.
  • Deployed Enterprise Applications on highly available vertical and horizontal clusters and troubleshoot the applications.
  • Provided additional support and troubleshooting for completing maps for ongoing installations.
  • Supervised five personnel maintaining and troubleshooting the fiber optic backbone networks.
  • Investigate and troubleshooting problems as they occurred with account registrations.
  • Reviewed and tested hardware/software applications, troubleshooting peripheral devices.
  • Provided Support and troubleshooting resources to associated departments.
  • Provided network administration and end user troubleshooting support.
  • Recorded, analyzed and troubleshoot the security information
  • Coached end-users on creation of their own queries by troubleshooting issues, ultimately increasing user's confidence in utilizing the tool.
  • Administered 5,000-user Banyan Vines Network including ID creation, password resets, print server management, and technical troubleshooting.
  • Assist with troubleshooting and problem solving client-server generated reports, SQL generated reports and other customized reports.
  • Provided first level support for incoming, walk-up, and e-mail issues regarding hardware and software troubleshooting.
  • Perform tasks involving account configuration, network troubleshooting and software installation on employees' mobile devices.
  • Monitor the Grant Management System to respond to inquiries, troubleshoot systems and knowledge based issues.
  • Support includes troubleshooting and maintenance of hardware and software as well as operating system upgrades.

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26. Information System

average Demand
Here's how Information System is used in Information Analyst jobs:
  • Developed financial information systems for managing customers' accounts and investment information; improved customer satisfaction
  • Prioritized collected information and assisted in design and development of MS Access information system.
  • Gather information from operational, surveillance and monitoring to maintain information systems of investigation.
  • Created 5 technical designs of proposed enhancements to an existing customer information system.
  • Coordinated all environmental information systems and implemented new systems according to project schedule.
  • Develop understanding of business functions supported by the assigned information systems.
  • Managed sales performance data and Management Information Systems (MIS) for a team of 20 sales-persons and 4 managers.
  • Designed Marketing Information Systems for Marketing Department * Led cross-functional team projects * Coordinated multiple projects in order to meet deadlines
  • Maintained and enhanced information systems, determining requirements, designing, building, testing, and implementing systems.
  • Developed curriculum and taught courses in the use of our custom Geographic Information System (GIS).
  • Provided Information System Help Desk Support by providing software, hardware, network connectivity and printer issues.
  • Worked with Quality Assurance and Quality Control on FDA compliance of Lab Automation /Manufacturing Information Systems.
  • Trained users on Customer Problem and Change Management Information System -INFOMAN on weekly basis.
  • Work with Databases and information systems to access information.
  • Coordinate, develop and implement training curriculum and in-services associated with the use ofInformation Systems related to Clinical and Physicians Services.
  • Collaborate with health care professionals using automation to ensure appropriate, effective usageand understanding of Information Systems.
  • Coordinated search and selection for new hospital information system for multiplefacility functionality.
  • Design and manage information systems, and analyze and track data data needed to facilitate company projects and various operations.
  • Developed and updated technical documentation as a Product Information Analyst within the Exelis Information Systems (IS) organization.
  • Collaborated with ISD (Information System Department) to ensure compliance with established system standards for URMC network.

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27. GM

average Demand
Here's how GM is used in Information Analyst jobs:
  • Maximized learner engagement and retention by creating digestible chunks of precise and pragmatic learning content combined with real-world interactive learning opportunities.
  • Worked closely with consumer segments by monitoring compliance and proactively addressing non-compliant areas in order to develop corrective action plans.
  • Coordinated the production and delivery of RFP responses for defined contribution investment management services in the mid-market segment.
  • Develop Continuous Improvement with Lean Six Sigma to advance sampling efficiency and analysis accuracy.
  • Conducted customer profiling and recommended customer segmentation to increase the classification rate.
  • Generated and processed newborn Birth Certificates, as well as Acknowledgment of Paternity in accordance with the Attorney General's office.
  • Interviewed new business prospects and conducted research and data gathering to develop job segment plans, tasks and guidelines.
  • Developed custom application utilizing MS Access & Exchange to manage 100 s of GM projects for EDS PMO.
  • Team Player- Works with fraud strategy team member segments and various TSYS departments to address client needs.
  • Developed Process Maps and Data Models (Oracle and Access), assisting GB/BB in 6-Sigma projects.
  • Lead a team of 8 programmers supporting a variety of manufacturing and accounting systems for GM.
  • Developed ESI 2000, an online service manual package that is used by GM service technicians.
  • Transitioned production support processes to the ITSM Service Desk model for GMAC s loan origination application.
  • Reconfigured or lead peers to reconfigure applications in support of the GMT900 product launch.
  • Prepared and balanced investment income and asset exhibits for the Life Company segments.
  • Used Paradigm+ to create and update diagrams and to implement design of product.
  • Manage 134 engineers and Technicians during Testing and certification for GM investors.
  • Applied technologies include; Standard Generalized Markup Language (SGML).
  • Used Structured FrameMaker+ SGML for portability; SnagIt for screen captures.
  • Project Leader for a GMAC collections system in Dallas, TX.

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28. Internet

average Demand
Here's how Internet is used in Information Analyst jobs:
  • Provide business competitive intelligence using online databases and the internet.
  • Repaired internet connection problems and internet browsers.
  • Produced time-sensitive reports for Internet Security Office.
  • Generate reports of phishing attacks against LookingGlass customers by contacting providers of malicious accounts and pursuing their removal from the Internet.
  • Created marketing descriptions for merchandise for the Internet Imaging project with daily updates and progress reports from our IT Department.
  • Trained temporary internet resources, providing support and direction as they learned new processes to take on assigned responsibilities.
  • Designed and held training sessions with internal clients on how to manipulate online databases and the Internet/Intranet.
  • Assured Network information products were published to the various client distribution points (Intranet, Internet.)
  • Advised Internet Marketing team on continuity issues between advertising and web presence.
  • Posted updating materials to the internet and intranet for the Product Team.
  • Created and maintained report programs accessed on the Internet.
  • Monitored Internet circuit usage using NTOP/MRTG.
  • Resolve Oracle Internet Directory issues.
  • Coordinated internet, intranet, extranet and client/server architectures.
  • Developed On-Line Internet Based Reporting Tools Developed and assisted in implementing sales and marketing strategies to increase business and market share.
  • Planned and implemented the rollout of TCP/IP and Internet connectivity for 500 PC users.

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29. QA

average Demand
Here's how QA is used in Information Analyst jobs:
  • Performed QA of final electronic and paper regulatory submissions.
  • Provided QA/QC functionality, as well as production control for all modules being promoted from Test to Production environment.
  • Leveraged existing knowledge of the software development process to help identify areas for improvement in the QA process.
  • Managed testing, and coordination efforts with the QA team on SAP global support packages installation.
  • Worked with QA/QC to ensure annual security/periodic reviews were conducted annually for lab systems.
  • Run Ad-Hoc reports for the QA unit on a monthly basis or as needed.
  • Created complex SQL queries to analyze and validate QA and production database tables.
  • Assisted analyst in creating the QA process for HumanaOne members and potential members.
  • Post initial phase completion was retained to perform QA of work performed by others
  • Led and Represented EDS Cadillac Assembly Center in many audits and QA reviews.
  • Leveraged existing knowledge of the software development process and improve QA process.
  • Tested multiple applications across platforms while validating the new QA environment.
  • Provided infrastructure test support to QA.
  • Perform QA activities to verify results from assigned projects and deliverables from other team members.
  • Provided QA testing in full life cycle development of 7 projects for Biometric devices.
  • Coordinated program module test assignments and QAs by team members using Optimal Flow.
  • Tested planned data and product coding information using Compuware's QARun and SQL queries.
  • Batch monitoring , bill runs , daily QA.

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30. IMS

low Demand
Here's how IMS is used in Information Analyst jobs:
  • Added demographic information required for the processing of claims submitted by non-participating providers into TAHP Master-database system.
  • Resolved procedure code related inquiries routed from the Provider Relations Supervisor and/or Claims Supervisor as needed.
  • Managed accurate financial claims payment and provider directory processes.
  • Research and provide correct provider identification number for claims.
  • Initiate international claims payments to providers and customers.
  • Accepted claims forecasting responsibilities from prior position.
  • Supported Medicare-B health claims processing.
  • Ensured and analyzed claims for accuracy and adjusted any discrepancies while making sure they were processed within the scheduled time frame.
  • Update individual recipient rates on the recipient file, maintain log, and notify Claims manager of mass adjustments as requested.
  • Worked with Business Analysts and Programmers to develop, review and implement program enhancements for claims reformatting, and defect resolution.
  • Researched pharmaceutical claims data to determine root cause of discrepancies among PBM, CMS, and Mercy's QNXT system.
  • Provided post-implementation technical support for the ongoing maintenance of the Alabama MMIS; worked primarily within the Claims functional area.
  • Determine solutions to automated and manual claims processing issues that are not resolvable within the front end claims processing center.
  • Modified TPS claims processing software ITS interface modules to implement ITS 10.2 and Blue Shield of CA specific requirements.
  • Develop and deploy cyclical and Ad-Hoc reports from medical and pharmacy claims data using various reporting and analysis tools.
  • Provided programming and production support responsibilities for the IMS-based and TPF-based accounting systems and PL1 mainframe batch processing.
  • Use various software applications to determine dates of service, types of claims, and member medical history.
  • Update documents on the Program Information Management System (PIMS) to support electronic review/approval by the Government.
  • Created Insurance Coverage, Claims, Cancer and other databases that are part of Sachs' products.
  • Assisted managers in reviewing various weekly and month-end financial reports for claims and policy data accuracy.

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31. ETL

low Demand
Here's how ETL is used in Information Analyst jobs:
  • Participated in Business requirement meetings, JAD sessions and translated requirements into Technical Design Document/ ETL Specification Documents.
  • Develop several ETL packages including eligibility, claim, encounter, provider extracts for existing as well as new clients.
  • Designed and created ETL processes from Operational Data Store to the data mart using Oracle scripts and Microsoft SSIS.
  • Worked on Source to Target mapping document, which was used by the ETL team for the Data Migration.
  • Created interface and data mapping specifications for use by ETL developers in developing new data flows.
  • Developed SSIS ETL process, Business Objects Universe, and Business Objects Web Intelligence Reports.
  • Developed a Java HSSF POI ETL application for data conversion/migration from Excel to Oracle XE/10g.
  • Designed and developed ETL (Extract, Transform and Load) process.
  • Defined the rules to monitor the data quality and ETL transformations.
  • Created conceptual and logical ETL diagrams for the validations program.
  • Automated ETL tasks in UNIX environment.
  • Identify gaps in ETL process.
  • Test and validate ETL process.
  • Lead a multi-institutional network data modeling committee in developing data standards and ETL conventions.
  • Created vb.net ETL tools for transferring data from ASIST, an MS4 reporting program and database, to a personal geodatabase.
  • Automated ETL tasks by developing UNIX shell scripts and using Control-M. Involved in Query Optimization and performance tuning.
  • Developed production tables and ETLs to refresh them during our nightly production run.
  • Translated technical specifications into efficient ETL scripts in a Teradata environment Responsible to identify tables, joins required for Reporting.
  • Involved in projects that involved designing, developing various reports, file-feeds and creating SAS Datamart, perform ETL from Teradata.
  • Developed ETL code and generic packages(DTS, SSIS) Responsible for PL/SQL and T-SQL coding Performance tuning and Analysis.

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32. Hipaa

low Demand
Here's how Hipaa is used in Information Analyst jobs:
  • Maintained working knowledge of HIPAA privacy and security rules and handled sensitive data appropriately with confidentiality.
  • Stayed educated oh HIPAA laws and guidelines and released medical information on patients in accordance with established policies and procedures.
  • Assisted System Administrator of AS-400 system, reviewing and analyzing system logs and reports, per HIPAA Security regulations.
  • Served as primary Compliance contact for HIPAA Privacy and ERISA Claims subject matter expertise.
  • Coordinated changes between the Account's production support team and the HIPAA development team.
  • Develop data downloads from specs for managed-care providers to satisfy HIPAA requirements.
  • Process medical authorization release forms while complying with HIPAA laws and regulations.
  • Retained HIPAA requirements when working with PHI (Protected Health Information).
  • Coded and tested HIPAA BUS system changes.
  • Follow guidelines set forth by HIPAA.
  • Reviewed technical Institutional claims specification for the state of South Carolina HIPAA remediation and compliancy project.
  • Subject matter expertise in HIPAA, revenue cycle, systems data flow, and healthcare operations for Records Management Services.
  • Worked with a number of states to implement HIPAA mandated EDI of Healthcare related transactions.

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33. Cics

low Demand
Here's how Cics is used in Information Analyst jobs:
  • Designed and created over 30 new online programs for CICS applications in 401(k) billing process.
  • Designed and developed CICS screens using Build screen utilities.
  • Converted two Peru Physical inventory conversational CICS programs to pseudo conversational in order to improve the inventory process.
  • Implement CICS systems and application definitions into the development and production environments following documented processes.
  • Provided production support for CICS platform based Life Insurance Policy Administration application utilizing TSO/ISPF.
  • Designed and developed on-line Property/Casualty Insurance systems using CICS and MicroFocus COBOL.

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34. Data Integrity

low Demand
Here's how Data Integrity is used in Information Analyst jobs:
  • Helped improved overall data integrity of provider and configuration systems which directly impacted claim payment and adjudication process.
  • Establish data integrity, execute quality control measures, verify statistics and supply supporting documentation.
  • Maintained project data integrity within multiple systems while using Lean Six Sigma optimization techniques.
  • Monitored data integrity and program stability to ensure error-free processing of incoming data.
  • Specialized in negotiations and field relations with emphasis on data integrity.
  • Ensured accuracy of 100+ scheduled reports to include method of deliver, business needs, data integrity, and appropriate distribution.
  • Streamlined the production process for period product manual, eliminating data integrity issues and time associated with compiling manuals.
  • Provided critical leadership in data integrity across systems, teams, and strategies for business operations.
  • Address issues of Data Integrity/Migration (Validation, Clean-up and Mapping).
  • Tested and designed methods to handle client data integrity and source.
  • Review and analysis of Investor reporting issues and data integrity issues.
  • Conduct data integrity analyses of the database.
  • Ensured data integrity across multiple systems and was responsible for any errors loading data into Cognos environment.
  • Generated and analyzed reports to ensure data integrity.
  • Increased alumni and current student engagement Developed multi-departmental data management plan to ensure data integrity and accuracy

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35. Health Information

low Demand
Here's how Health Information is used in Information Analyst jobs:
  • Pursue specific health information required to analyze provider effectiveness and member compliance for targeted health measures.
  • Process facility specific health information management mail by entering request for records electronically.
  • Orient students of Health Information Management program in clinical rotation-practical from different colleges.
  • Maintain confidentiality, security and integrity of all personal health information.
  • Request health information from statewide Hospitals and Military Facilities used to track and research the outbreak of H1N1.
  • Respect patient privacy by maintaining confidentiality in all phases of release of Protected Health Information.
  • Process requests for health information in a timely and accurate manner.
  • Returned to Health Information after union restructure Same duties as prior

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36. Y2K

low Demand
Here's how Y2K is used in Information Analyst jobs:
  • Analyzed and modified Legacy, CL and RPG programs for Y2K compliance for HPI.
  • Participated on Y2K team, contributing to a successful billing and reporting systems transit.
  • Managed the support, maintenance, enhancement, and Y2K conversion of Cash Applications
  • Performed on-site Y2K software updates to physician offices, hospitals and clinics.
  • Coordinated Y2K Conversion Project at EDS which resulted in 0 failures
  • Converted databases from DOS based in preparation for Y2K issues.
  • Assisted and ran patches on Windows 95/98/NT for Y2K compliance.
  • Provided technical leadership on Y2K compliant project for above applications.
  • Played key role as Y2K compliance primary tester.
  • Provided technical support for the Y2K Test Team.
  • Performed Y2K code changes and compiled programs.
  • Team lead of Y2K validation testing effort.
  • Worked on company Y2K issues.
  • Supported NASCO Healthcare Membership system as technical lead in various Production Support items, Y2K, and Development teams.
  • Conducted the Y2K system upgrade for DELPHI I System to prepare for the year 20000 impacts.
  • Assisted in Project Second Look for remediated Y2K code.
  • Remediated user libraries for Y2K compliance.
  • Supported multi-platform, multiple shift: Production and test cycles for both online and batch processes, including Y2K responsibilities.

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37. Medicaid

low Demand
Here's how Medicaid is used in Information Analyst jobs:
  • Verified Medical Necessity following Medicare national and Local policies as well as Medicaid and other insurance company policies.
  • Provided 24/7 on-call support for Medicaid Management Information Systems.
  • Supported System Database (Oracle 10g) by providing financial reports to the Centers for Medicaid and Medicare Services.
  • Provide programming support for all Medicare/Medicaid Account Conversions (MAC) supporting the Center for Medical Services contract awards.
  • Designed and developed batch interfaces for transferring Medicaid information to and from online processing systems using XML files.
  • Design and develop batch reporting programs to generate Medicaid's Providers reports.
  • Develop business solutions for the state of Indiana's Medicaid program.
  • Supported Arkansas Medicaid Information Systems Title XIX decision.
  • Develop internal/external reports and ad hoc queries regarding Medicaid and Medicare data.
  • Perform technical support and leadership for the various Computer Service Requests (CSRs) for the NC Title XIX Medicaid project.
  • Maintain Data Use Agreements for organizations in POM ACO for the Centers for Medicare and Medicaid Services.
  • Created financial Ad Hoc reports for EDS Managers and Directors of Medicaid for program monitoring.
  • Develop pages using ASP.Net/C# for the DNN Medicaid Interchange online system.
  • Implemented process for state funded Medicaid programs using medigap functions.

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38. Monthly Reports

low Demand
Here's how Monthly Reports is used in Information Analyst jobs:
  • Conducted daily system checks, generated monthly reports, updated statistical spreadsheets which reduced minimal system downtime.
  • Reduced number of monthly reports by consolidating required information and totals.
  • Provided Quality/Assurance documentation to commissioners on weekly and monthly reports.
  • Completed monthly reports, including monthly work reports to team and technical leaders and month end metrics.
  • Billed daily insurance claims and produced semi-monthly reports to insurance agencies and health care offices for review.
  • Prepared internal and external correspondence, various monthly reports, authorization for payment requests and expense reports.
  • Generated monthly reports for analyzing and interpreting service charges and income for the Department of Medicine.
  • Provide monthly reports for senior leadership, institutional effectiveness, and major gift officers.
  • Create, revise, verify, and distribute monthly reports as needed.
  • Review monthly reports for incorrect charges.
  • Provided support to Consumer Insights analysts with adhoc data pulls, monthly reports, and consumer information ratings of product lines.
  • Design Dashboards using Filters, Parameters and Action Filters Produce standard monthly reports using Tableau.
  • Prepare daily/weekly/monthly reports for the call centre.
  • Coded inpatient/outpatient psychiatric charts using ICD-9-CM diagnosis & procedure codes * Processed release of information requests * Prepared patient census daily/monthly reports
  • Generated daily, weekly and monthly reports from Salesforce and company data warehouse for sales and service representatives.
  • Run daily, weekly and monthly reports from McKesson Performance Analytics Create and maintain Microsoft Access databases.
  • Used IDX billing system to perform datasearches for monthly reports and ad hoc purposes.

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39. Visio

low Demand
Here's how Visio is used in Information Analyst jobs:
  • Research taxpayer accounts and determine whether penalty and interest determinations are in compliance with statutory provisions, procedural and policy requirements.
  • Work within the customer supporting User Provisioning team and coordinate with other cross-functional infrastructure teams to provide primary daily operational support.
  • Accomplished designated duties with minimal supervision while ensuring quality at all times; maintained confidentiality of all incoming and outgoing information.
  • Coordinated contact between brokers and various underwriting divisions creating new business leads and generating revenue for the company.
  • Project lead to seamlessly relocate divisions: facilitate communications between facilities, network engineering, and division management.
  • Prepared and assisted with creation and revisions to monthly executive documents, including financial reports.
  • Provision of support to Utilization Management staff and completion of requests including database maintenance.
  • Developed and enhanced JDE and JDE-related applications including major revisions and additions of functionality.
  • Conducted briefings for physicians and directors regarding health policy and research revisions.
  • Established an excellent reputation for balancing multiple tasks under minimal supervision.
  • Reported shift activities while recommending options for enhanced service provision.
  • Provided updated data per aeronautical chart revision cycle requirements.
  • Provide reporting support to division and corporate executives.
  • Maintain updated information of division website.
  • Provided supervision and written/oral guidance to all staff regarding the use of and changes to automated applications on the LAN.
  • Tracked and collected interview responses, attended vision education classes at ABVI, experience in data entry and phone scheduling.
  • Utilized Revision Control System (RCS) to version control SAS codes, BTEQ codes, and Shell scripts.
  • Team Supervision, Training and Development, Transportation and Logistics Scheduling, Package Tracking, DailyReports, and Data Entry
  • Handled PC hardware/software ordering, tracking, invoices and accounting for 300 corporate employees and 17 remote divisions.
  • Act as a focal point for all statistics related to SPDC's commercial contracting activities in Western Division.

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40. Web Application

low Demand
Here's how Web Application is used in Information Analyst jobs:
  • Update clinical Web applications using ColdFusion markup language.
  • Develop web applications and sites in a PHP/Apache/MySQL development environment using a mix of CMS applications and plain text development.
  • Web Applications Development - Developed, enhanced and supported 8 web-based applications that supported client EDS.
  • Designed, developed, and implemented client solutions from Mainframe to Web applications.
  • Provided 24 X 7 On Call support for web applications infrastructure.
  • Web services log viewer projectDesigned and developed web application using Java Server Pages.
  • Have supported major web applications using JSP/Servlets under SUNONE Web Server v6.1.
  • Led the IT team in converting company's web application from asp to .NET with minimal downtime.

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41. User Acceptance

low Demand
Here's how User Acceptance is used in Information Analyst jobs:
  • Proposed cost-effective solutions to optimize sites and enhance content, improving performance and facilitating user acceptance and site adoption.
  • Participated in User Acceptance Testing ensuring that all functionality requested was delivered as expected.
  • Facilitated user acceptance testing with business users and project development teams.
  • Performed all phases of testing (unit, integration, system, user acceptance) for technical solutions.
  • Execute User Acceptance Testing on behalf of the Business unit for new applications and enhancements from IT.
  • Participated in design, user acceptance testing and pilot for the Information Delivery Center Request Process.
  • Produced testing specifications for unit, integration, system, user acceptance.
  • Participated in the system and user acceptance testing phase of this application.

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42. Medical Records

low Demand
Here's how Medical Records is used in Information Analyst jobs:
  • Prepped medical records, scanned, quality checked and validated electronic images for entry into permanent patient electronic medical record.
  • Ensured accurate billing of medical invoices documented patient requests of medical records Searched medical information within hospital database
  • Perform statistical analysis of all patients' medical records while also ensuring quality in indexing.
  • Utilized various databases via electronic medical records to input and retrieve patient information.
  • Maintain high security to protect confidential information of patients' medical records.
  • Retrieve discharged medical records from various nursing units and ancillary departments.
  • Copied medical records and redacted information when appropriate from records.
  • Analyze medical records for proper documentation regarding dictation, signature.
  • Analyzed and conducted quality assurance of electronic medical records.
  • Prepare incomplete medical records for internal and external customers.
  • Retrieve and deliver medical records to hospital departments.
  • Review medical records to assure completeness of documentation.
  • Analyzed medical records for completeness of information.
  • Provide physicians incomplete medical records.
  • Analyzed and inputted medical records.
  • Request medical charts, print medical records from imaging and call other departments to retrieve additional records if needed.
  • Provided copies of medical records to previous patients or their personal representative when requested at the front desk.
  • Maintained medical records for the corporation; data entry - reported to medical codes to the Medical Bureau.
  • Maintained professional ethics, federal, state, and local statutes relating to the confidentiality of medical records.
  • Responded to physician inquiries, retrieved medical records for physician completion and supported the physician suspension cycles.

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43. Active Directory

low Demand
Here's how Active Directory is used in Information Analyst jobs:
  • Worked with Active Directory for deploying Packages / Applications across computer terminals located at multiple sites.
  • Managed the server migrations, Oracle upgrades, Active Directory migrations, etc.
  • Create and maintain end user accounts in Active Directory and Documentum * Work within several databases for end-user access.
  • Create and maintain end user accounts in Active Directory and Documentum.
  • Performed Active Directory and Novell support.
  • Created Active Directory Organizational Units, maintains Active Directory group polices, and administer Active Directory account security & security groups.

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44. SME

low Demand
Here's how SME is used in Information Analyst jobs:
  • Conducted standardized assessments of participants' level of cognitive functioning based on APA-approved psychological scales.
  • Performed unbiased monitoring and assessments of the company statistical activities.
  • Gathered, identified, analyzed and compiled web sources of regulatory information for the cosmetics, food and nutritional supplement industries.
  • Conduct system trade studies, to be utilized during risk management and vulnerability assessments of City Information Systems and networks.
  • Administered research assessments to participants including assessment of alcohol and drug use disorders, as well as criminal history.
  • Provided timely tactical assessments and products based on requirements sent in from Mobil Unit EOD Technicians deployed to Afghanistan.
  • Worked closely with substance abuse counselors to coordinate assessments and ensure the safety of at risk patients.
  • Support operational needs including, but not limited to, data extraction, assessment, and reporting.
  • Subject Matter Expert (SME) for entire agency and often consulted by other associated agencies.
  • Identified requirements, negotiated contracts and designed STAR logs for data sets for assessment analysis.
  • Service Desk SME and trainer for a team that handles 600k to 1m escalations annually.
  • Provided the analysis on the assessment phase of a Human Resources application replacement project.
  • Compare and analyze the success of students on different level for assessment studies.
  • Followed all systems from assessment, renovation, testing and eventually into Production.
  • Audit subsystem SME to ensure non-duplicate claims processing to fulfill contract obligations.
  • Designed & implemented new-hire training programs, documents and quality control assessments.
  • Subject Matter Expert (SME) for Supply Chain and Engineering applications.
  • Risk assessments for prospective and renewing contracts looking to have metrics done.
  • Risk Assessments on client networks in excess of 1,000 nodes.
  • Use Case and needs assessment design experience, forms design.

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45. Special Projects

low Demand
Here's how Special Projects is used in Information Analyst jobs:
  • Performed financial analysis and special projects on internal capital assets.
  • Support special projects assigned by management.
  • Created and maintain clear and concise documentation of all procedures for monthly, quarterly, year-end reporting, and special projects.
  • Perform other related duties, including special projects, as requested or required.
  • Assigned special projects for internet site development by the State Budget Director.
  • Conduct trend analysis and statistical studies for special projects.
  • Participate in special projects as needed or requested.
  • Managed and assigned project resources to special projects.
  • Lead and Special Projects Coordinator; Recognized by the CEO for outstanding performance to the entire hospital staff
  • Team leader on special projects within the Australian/NZ information management team.
  • Assisted with other special projects from system owner as assigned.
  • Provide ad-hoc reports as necessary for research or special projects.
  • handled special projects to completion.

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46. XML

low Demand
Here's how XML is used in Information Analyst jobs:
  • Authored XML according to web CMS implementation specs.
  • Self-directed reading / training on XML.
  • Led the effort and participated heavily in the definition of an XML hierarchical schema for embedded tags in an Authoring/Templating project.
  • Authored and modified XML DTDs, content models, and metadata definitions and generated sample XML content for test cases.
  • Confirmed data validity in XML files via authentication process versus published requirements for data reliability and uniformity.
  • Developed standards for coding guidelines using an automated XML based documentation tool AutoDuck.

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47. Lotus Notes

low Demand
Here's how Lotus Notes is used in Information Analyst jobs:
  • Participated in multiple projects to integrate/deploy various versions of Lotus Notes.
  • Configured Lotus Notes for database replication.
  • Developed templates for documentation of new projects, adapted reporting views in Lotus Notes, and created procedure documents.
  • Designed, planned and implemented an infrastructure for the Lotus Notes environment with over 50 servers and 8,000 clients.
  • Develop, document, and maintain support procedures related to the use of said systems into Lotus Notes.
  • Coordinated the conversion of the IS department personal from the EMC2 Fisher email system to Lotus Notes 4.5.
  • Coordinated and implemented the Calendar and Scheduling features of Lotus Notes 4.5 for the IS department.
  • Enhanced Quality Management System (QMS) Lotus Notes database.
  • Designed, programmed, and implemented multiple Lotus Notes applications.
  • Project Manager on several large Lotus Notes projects.
  • Prototyped change control database on Lotus Notes server.

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48. CRM

low Demand
Here's how CRM is used in Information Analyst jobs:
  • Analyzed the CRM Questionnaire fields and created a custom DataSource using a function module which handles delta extraction.
  • Created customer relationship management (CRM) database and sales reports in MS Access with SQL.
  • Used CRM system JIRA to review and approved the CR ids and prepared test coverage reports.
  • Apply new business processes on new insurance software implementation and CRM.
  • Provided customer level information and market analysis for Senior Management using CRM marketing database * Led competitive price positioning of products
  • Utilize CRM to integrate people, processes and technologies to maximize relationships with all customers, including eCustomers and internal customers.
  • Interacted with Customer Representative Manager (CRM) IT Point of Contact to develop policy and procedures.
  • Administered Notification, Escalation, Report, and Text Search servers for CRM (Applix iEnterprise).
  • Provided IT web development support by managing internal CRM requests to develop Coldfusion, flash and asp.net web site creation and maintenance

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49. UAT

low Demand
Here's how UAT is used in Information Analyst jobs:
  • Exhibited analytic skills by collecting information to anatomize, evaluate, diagnose and provide clients with effective resolutions.
  • Evaluate production and service part information and translate that information into General Motors Service Parts Catalogs for Dealerships.
  • Research, analyze and evaluate reports of individuals, criminal organizations and records involved in criminal activities.
  • Leverage statistical techniques to evaluate feasibility of alternate transportation routes to improve cost while maintaining required availability.
  • Determine source of computer issues and provide timely troubleshooting resolution for hardware, software and connectivity situations.
  • Produced department brochures; coordinated all aspects of Graduate Recruiting including visitation weekend and individual visits.
  • Evaluated individuals registered in the Pre-Trial Program for eligibility in a federally funded randomized clinical trial.
  • Evaluated and recommended various desktop software packages, including auditing, metering and software distribution products.
  • Participated in the analysis, design, evaluation, testing and implementation of internet/intranet applications.
  • Identified necessary hardware and software needs, evaluated potential products and initiated the procurement process.
  • Work collaborative with customer in potentially stressful situations while providing professional and courteous technical expertise.
  • Evaluated reliability of information, identified errors and worked with actuarial department to resolve.
  • Created custom reports for Rowan University's College of Education for teacher education evaluation.
  • Provided detail analysis on which ports-of-entry reported inadequate examination rates and the reasons why.
  • Gained skills in how to handle difficult situations/conversations regarding participant health and welfare.
  • Evaluated business processes and identified areas for potential cost savings and improved productivity.
  • Evaluated client requests to verify problems requiring correction or need for application education.
  • Evaluated emerging technology and recommended applications to different areas of the bank.
  • Evaluated and analyzed software and hardware, recommended solutions and tested configurations.
  • Tested and evaluated new products for recommendation to users and corporate-wide.

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50. HR

low Demand
Here's how HR is used in Information Analyst jobs:
  • Facilitate efficient use of this information through interaction and discussion with Physicians, Nurse Managers and the Vice-President of Quality Improvement.
  • Maintained secure technical environment as information governance analyst for McDermott Will and Emery firm, upholding a protected environment through troubleshooting.
  • Coordinated the accumulation, analysis and distribution of regional management information through monthly and quarterly reports in the form of spreadsheets.
  • Conducted steering committee meetings with stakeholders to communicate project risks, progress, action-items and facilitate decisions through consensus.
  • Developed and delivered training to European business units through workshops and personalized training on the new reporting solution.
  • Served as HR technical subject matter expert in troubleshooting diagnostics and problem resolutions for personnel management systems.
  • Identify areas for process improvement, develop methods for improvement through system enhancements, and implemented improvements.
  • Supported new business initiatives through analyzing testing results of Web/Insert/ Stand-alone mailings and building predictive models.
  • Provide issue management resolution for priority customer cases received through the Maryland Public Service Commission.
  • Provided transportation support duties through use of the Transportation Operational Personal Property Standard Automation Systems.
  • Developed and designed software development projects through application of appropriate software development life cycle methodology.
  • Supported company objective for the efficient and effective use of electronic data synchronization technology.
  • Guide deployment activities through client collaboration, requirements gathering, and partner implementation.
  • Gathered business and technical/functional requirements from the customers, usually through teleconference meetings.
  • Process customer information and verifies location and equipment through customer relationship management tool.
  • Developed training material that focused on end user expense reduction through automation.
  • Supported Chrysler Service level management by maintaining daily incident and change metrics.
  • Assisted internal auditors through fieldwork processes to ensure company followed Sarbanes-Oxley guidelines.
  • Created function specification and technical design documents for SAP/HR Payroll implementation.
  • Developed an Excel-based project management tool for EHR implementation specialists.

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20 Most Common Skill for an Information Analyst

Data Entry19%
Pl/Sql10.8%
Customer Service5.9%
Cobol5%
Mainframe4.9%
Windows XP4.9%
Data Analysis4.4%
Test Cases4.4%

Typical Skill-Sets Required For An Information Analyst

RankSkillPercentage of ResumesPercentage
1
1
Data Entry
Data Entry
13.2%
13.2%
2
2
Pl/Sql
Pl/Sql
7.5%
7.5%
3
3
Customer Service
Customer Service
4.1%
4.1%
4
4
Cobol
Cobol
3.5%
3.5%
5
5
Mainframe
Mainframe
3.4%
3.4%
6
6
Windows XP
Windows XP
3.4%
3.4%
7
7
Data Analysis
Data Analysis
3%
3%
8
8
Test Cases
Test Cases
3%
3%
9
9
Data Warehouse
Data Warehouse
2.9%
2.9%
10
10
Unix
Unix
2.8%
2.8%
11
11
Business Requirements
Business Requirements
2.7%
2.7%
12
12
Technical Support
Technical Support
2.7%
2.7%
13
13
PCS
PCS
2.6%
2.6%
14
14
SQL
SQL
2.4%
2.4%
15
15
Project Management
Project Management
2.4%
2.4%
16
16
JCL
JCL
2.3%
2.3%
17
17
DB2
DB2
2%
2%
18
18
Management System
Management System
2%
2%
19
19
Sharepoint
Sharepoint
1.7%
1.7%
20
20
SAS
SAS
1.7%
1.7%
21
21
Powerpoint
Powerpoint
1.5%
1.5%
22
22
Html
Html
1.5%
1.5%
23
23
Patient Care
Patient Care
1.5%
1.5%
24
24
Information Technology
Information Technology
1.3%
1.3%
25
25
Troubleshoot
Troubleshoot
1.2%
1.2%
26
26
Information System
Information System
1.2%
1.2%
27
27
GM
GM
1.2%
1.2%
28
28
Internet
Internet
1.2%
1.2%
29
29
QA
QA
1.2%
1.2%
30
30
IMS
IMS
1.1%
1.1%
31
31
ETL
ETL
1%
1%
32
32
Hipaa
Hipaa
1%
1%
33
33
Cics
Cics
1%
1%
34
34
Data Integrity
Data Integrity
1%
1%
35
35
Health Information
Health Information
1%
1%
36
36
Y2K
Y2K
1%
1%
37
37
Medicaid
Medicaid
0.9%
0.9%
38
38
Monthly Reports
Monthly Reports
0.9%
0.9%
39
39
Visio
Visio
0.9%
0.9%
40
40
Web Application
Web Application
0.9%
0.9%
41
41
User Acceptance
User Acceptance
0.8%
0.8%
42
42
Medical Records
Medical Records
0.8%
0.8%
43
43
Active Directory
Active Directory
0.8%
0.8%
44
44
SME
SME
0.8%
0.8%
45
45
Special Projects
Special Projects
0.8%
0.8%
46
46
XML
XML
0.7%
0.7%
47
47
Lotus Notes
Lotus Notes
0.7%
0.7%
48
48
CRM
CRM
0.7%
0.7%
49
49
UAT
UAT
0.7%
0.7%
50
50
HR
HR
0.7%
0.7%

40,491 Information Analyst Jobs

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