What does an information analyst do?
Information Analysts are employees who collect data and analyze the information from the data they collected. They are usually found in companies with information technology departments. They collect network, software, or hardware performance data and analyze these data. The data that Information Analysts collect would help in identifying and anticipating problems in the system. As such, they will be able to troubleshoot and provide a sound analysis of the systems and networks. They would then be able to give recommendations to address problems, based on what they analyzed.
Information analyst responsibilities
Here are examples of responsibilities from real information analyst resumes:
- Manage the successful conversion of multiple payroll master structure to a single combine payroll master structure.
- Develop SharePoint site to manage reporting within multiple divisions.
- Develop integration and automation of ITIL processes in order to achieve superior service management.
- Perform statistical analysis of all patients' medical records while also ensuring quality in indexing.
- Process medical authorization release forms while complying with HIPAA laws and regulations.
- Interface with systems areas including CICS and MVS, to help issues.
- Serve as sub-process leader on the Sarbanes Oxley (SOX) compliance effort.
- Create SAS programs that perform statistical analyses to understand trends in various operating variables.
- Define all transactions and applications driver in CICS, as old driver are COBOL program.
- Transform the statistical data in various formats (excel, access) into SAS data sheets.
- Provide remote support, problem analysis and resolution for all in-store PC hardware and software and associate networking systems.
- Perform in progressive levels to coordinate the deployment of PC hardware, software, networks, and mainframe connectivity.
- Report determine expense or liability account that payroll wage type map to, summing report data by cost center.
- Down the network and replace Cisco switches and router with new devices and connect to the new Verizon MPLS circuit.
- Learned advance Linux system administration techniques.
Information analyst skills and personality traits
We calculated that 12% of Information Analysts are proficient in Patients, Data Entry, and Data Analysis. They’re also known for soft skills such as Analytical skills, Communication skills, and Creativity.
We break down the percentage of Information Analysts that have these skills listed on their resume here:
- Patients, 12%
Provided analysis and documentation of data pertaining to enrollment and medical histories of patients at veterans' hospitals.
- Data Entry, 9%
Developed touch screen applications for our customer to allow for easy quality data entry within a manufacturing environment.
- Data Analysis, 6%
Identify through data analysis international travelers who have remained in the U.S. beyond their period of admission by analyzing biographical information.
- Strong Analytical, 6%
Utilize strong analytical skills to troubleshoot and research functional errors Translated technical specifications into detailed product requirements.
- Project Management, 4%
Analyzed business risks, recommended new systems/products, executing project management/planning initiatives, and delivered expert technical support and administrative services.
- Data Integrity, 4%
Helped improved overall data integrity of provider and configuration systems which directly impacted claim payment and adjudication process.
"patients," "data entry," and "data analysis" are among the most common skills that information analysts use at work. You can find even more information analyst responsibilities below, including:
Analytical skills. To carry out their duties, the most important skill for an information analyst to have is analytical skills. Their role and responsibilities require that "analysts must interpret complex information from various sources and decide the best way to move forward on a project." Information analysts often use analytical skills in their day-to-day job, as shown by this real resume: "provided support to the chief medical ra office delivering data packages required for fda annual reporting requirements. "
Communication skills. Another soft skill that's essential for fulfilling information analyst duties is communication skills. The role rewards competence in this skill because "analysts work as a go-between with management and the it department and must explain complex issues in a way that both will understand." According to an information analyst resume, here's how information analysts can utilize communication skills in their job responsibilities: "designed & coded changes to various cobol ii applications as part of support of telecommunication billing system in an mvs/tso environment. "
Creativity. information analysts are also known for creativity, which are critical to their duties. You can see how this skill relates to information analyst responsibilities, because "because analysts are tasked with finding innovative solutions to computer problems, an ability to “think outside the box” is important." An information analyst resume example shows how creativity is used in the workplace: "inventory software applications for major oil and gas company entering data into sharepoint for further analysis. "
The three companies that hire the most information analysts are:
- Equinix15 information analysts jobs
- University of Rochester13 information analysts jobs
- Brown-Forman10 information analysts jobs
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Compare different information analysts
Information analyst vs. Business analyst
Business analysts are employees who are responsible for interpreting business data and coming up with business solutions. They are well-versed in whatever business the company is in, and they have strong business acumen. They collect data related to the business and then interpret and analyze the data. Business analysts should be able to conduct different levels of analyses and must also be able to create a sound study. Once the analysis is done, they provide recommendations or strategic direction to decision-makers that will help the business become sustainable and grow.
There are some key differences in the responsibilities of each position. For example, information analyst responsibilities require skills like "patients," "data entry," "work ethic," and "strong work ethic." Meanwhile a typical business analyst has skills in areas such as "business analysis," "user stories," "scrum," and "jira." This difference in skills reveals the differences in what each career does.
Business analysts earn the highest salaries when working in the finance industry, with an average yearly salary of $91,354. On the other hand, information analysts are paid more in the technology industry with an average salary of $86,848.business analysts tend to reach higher levels of education than information analysts. In fact, business analysts are 6.8% more likely to graduate with a Master's Degree and 0.6% less likely to have a Doctoral Degree.Information analyst vs. Systems analyst
A systems analyst is responsible for monitoring the effectiveness of technology systems and analyzing its efficiency for business operations and clients' needs. Systems analysts create specific modifications to operating systems and help design solutions and processes. Other tasks include managing the system's workflow, diagnosing and detecting malfunctions, performing troubleshooting, and assisting clients' with their concerns. A systems analyst must have excellent command with programming languages and the knowledge with the technology industry to understand systems' complexities and processes.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that information analyst responsibilities requires skills like "patients," "data entry," "work ethic," and "strong work ethic." But a systems analyst might use other skills in their typical duties, such as, "customer service," "java," "c #," and "technical support."
Systems analysts may earn a lower salary than information analysts, but systems analysts earn the most pay in the finance industry with an average salary of $86,904. On the other hand, information analysts receive higher pay in the technology industry, where they earn an average salary of $86,848.In general, systems analysts achieve similar levels of education than information analysts. They're 2.1% more likely to obtain a Master's Degree while being 0.6% less likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for information analysts in the next 3-5 years?
Erik Johnson Ph.D.
Assistant Professor of Economics, Carthage College
Information analyst vs. Analyst
Analysts are employees or individual contributors with a vast experience in a particular field that help the organization address challenges. They help the organization improve processes, policies, and other operations protocol by studying the current processes in place and determining the effectiveness of those processes. They also research industry trends and data to make sound inferences and recommendations on what the company should do to improve their numbers. Analysts recommend business solutions and often help the organization roll out these solutions. They ensure that the proposed action plans are effective and produce the desired results.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, an information analyst is likely to be skilled in "patients," "strong work ethic," "foia," and "powerpoint," while a typical analyst is skilled in "customer service," "digital transformation," "excellent interpersonal," and "financial statements."
Analysts make a very good living in the technology industry with an average annual salary of $79,330. On the other hand, information analysts are paid the highest salary in the technology industry, with average annual pay of $86,848.analysts typically earn similar educational levels compared to information analysts. Specifically, they're 1.1% more likely to graduate with a Master's Degree, and 0.2% more likely to earn a Doctoral Degree.Information analyst vs. Staff analyst
Staff Analysts are employees who oversee the activities related to the employees. They monitor the performance of the employees and assess whether particular employees suit the role they have. They also assess the current roles in the company to see if those roles are really needed. Staff Analysts ensure that the manpower allocation in the company is efficient. They analyze staff-related data to check whether there are more areas for improvement. Staff Analysts may also be assigned to come up with projects related to improving productivity.
Types of information analyst
Updated January 8, 2025
