How To Become An Information Assistant: What It Is and Career Path

What is an information assistant and how to become one

Updated January 8, 2025

4 min read

Information assistants work in a variety of industries. Their main function is to answer a wide variety of inquiries that come into the main information centre for that organization. This position requires patience, professionalism, and a willingness to learn. They need a balance of representing the organization they work for, whilst also understanding the perspective of the consumer or client.

Their key responsibilities include, but are not limited to, providing information to customers or clients regarding the organization they work for. Moreover, they answer queries about the company and handle any questions regarding the product of the company. They also file work, such as writing down client information and forwarding it to the relevant department, and doing other office-based tasks. A high school diploma or a GED may suffice for the position. In addition, some prior work experience along with knowledge of the organization they work for can prove to be advantageous.

The average hourly salary for the position is $15.69, which amounts to $32,636 annually. The job may require a demonstration of patience, along with being unbiased.

ScoreInformation AssistantUS Average

Salary

2.7

Avg. Salary $34,616

Avg. Salary $59,228

Stability level

6.0

Growth rate -8%

Growth rate 0.3%

Diversity

3.0

Race

American Indian and Alaska Native 0.73%

Asian 3.81%

Black or African American 9.17%

Hispanic or Latino 16.06%

Unknown 3.87%

White 66.36%

Gender

female 61.86%

male 38.14%

Age - 52

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 52

Stress level

6.0

Stress level is manageable

7.1 - high

Complexity level

4.4

Complexity level is basic

7 - challenging

Work life balance

7.6

Work life balance is good

6.4 - fair

Key steps to become an information assistant

Explore information assistant education requirements

Most common information assistant degrees

Bachelor's

67.2 %

Associate

12.3 %

Master's

8.5 %

Start to develop specific information assistant skills

Skills	Percentages
Patients	16.38%
Data Entry	11.17%
Athletic Website	6.77%
Press Releases	6.61%
Quality Assistance	6.11%

Complete relevant information assistant training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New information assistants learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an information assistant based on U.S. Bureau of Labor Statistics data and data from real information assistant resumes.

Gain additional information assistant certifications

Information assistant certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific information assistant certification, having one may help you stand out relative to other applicants.

The most common certifications for information assistants include Medical Assistant and Certified Nurse Assistant (CNA).

More About Certifications

Research information assistant duties and responsibilities

Set up and manage athletic department's Facebook page.
Manage the transition from paper charting to an online EMR for a nonprofit medical clinic.
Assist with client management of Medicaid population-transportation, faxing of client information to manage care plan and physicians.
Aid in transition from paper charting to EMR system.

Prepare your information assistant resume

When your background is strong enough, you can start writing your information assistant resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an information assistant resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable information assistant resume templates

Build a professional information assistant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your information assistant resume.