Information assistant job description
Updated March 14, 2024
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Example information assistant requirements on a job description
Information assistant requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in information assistant job postings.
Sample information assistant requirements
- Bachelor's degree in Information Science or related field.
- Previous experience as an Information Assistant.
- Proficiency in various computer applications and software.
- Knowledge of library procedures and policies.
- Familiarity with customer service principles and practices.
Sample required information assistant soft skills
- Excellent verbal and written communication skills.
- Strong customer service orientation.
- Ability to work cooperatively in a team environment.
- Ability to maintain confidentiality of patron information.
- Excellent problem-solving skills.
Information assistant job description example 1
OrthoCarolina information assistant job description
At OrthoCarolina, our team is our greatest asset and the foundation of our success; we share a common passion for making lives better. We are a diverse group of individuals, accountable to each other through the backbone of our beliefs: trust, honesty and mutual respect; ensuring our voice is heard. Our positive environment supports individual growth and a sense of belonging. Our employees work together to uphold the standards of excellence and promote and environment of teamwork throughout the organization.
If these attributes align with the job culture you are seeking - then OrthoCarolina might be the right fit for you!
We are currently searching for a Privacy Office and Release of Information Assistant to work with Health and Information Services Department.
The Privacy Office and Release of Information Assistant answers incoming telephone calls and corresponds with physician offices, rehabilitation coordinators, insurance companies, attorneys, patients, etc. requesting patient record information. They work with all departments as needed to coordinate medical information requests.
The responsibility of this role includes:
* Maintains a current and accurate correspondence log of requests received and disability forms completed.
* Documents all requests and phone calls in the EMR. Provides electronic updates regarding the status of form completion.
* Processes correspondence, FMLA, insurance and disability forms.
* Reviews and processes requests for medical record information following established procedures, requesting prepayment for information when appropriate.
* Invoices and processes checks for completion of forms and release of information.
* Scans appropriate information into the electronic health record.
A career at OrthoCarolina will provide you with opportunities for career advancement, dedicated peer support, and continuing education. Our company is committed to providing our employees with the utmost positive work environment. Benefits offered include:
* Competitive salary package
* Health, Dental, and Vision insurance
* Health Savings Account
* Life insurance
* Short/Long term disability insurance
* Tuition Reimbursement
* Voluntary Home/Auto insurance
* Voluntary Accident/Cancer insurance
* Voluntary Legal Shield/Identity Theft
* Health Advocate - Employee Benefit Resource
* 401(k) retirement plan
* Profit sharing plan
OrthoCarolina is one of the nation's leading independent academic orthopedics practices serving North Carolina and the Southeast since 1922. OrthoCarolina provides compassionate and comprehensive musculoskeletal care including operative and non-operative care, diagnostic imaging and rehabilitative therapy. Widely known for musculoskeletal research and training, OrthoCarolina physicians have specialized expertise in foot and ankle, hip and knee, shoulder and elbow, spine, sports medicine, hand, pediatric orthopedics, and physical medicine and rehabilitation. We commit to improving the lives of all we serve, by providing premier patient care and compassionate, personalized service. Over 300 OrthoCarolina providers see more than one million patient visits throughout western North Carolina each year.
OrthoCarolina. You. Improved.
Employee Type
Regular
Qualifications
Skills
Education
Certifications
Language
Work Experience
If these attributes align with the job culture you are seeking - then OrthoCarolina might be the right fit for you!
We are currently searching for a Privacy Office and Release of Information Assistant to work with Health and Information Services Department.
The Privacy Office and Release of Information Assistant answers incoming telephone calls and corresponds with physician offices, rehabilitation coordinators, insurance companies, attorneys, patients, etc. requesting patient record information. They work with all departments as needed to coordinate medical information requests.
The responsibility of this role includes:
* Maintains a current and accurate correspondence log of requests received and disability forms completed.
* Documents all requests and phone calls in the EMR. Provides electronic updates regarding the status of form completion.
* Processes correspondence, FMLA, insurance and disability forms.
* Reviews and processes requests for medical record information following established procedures, requesting prepayment for information when appropriate.
* Invoices and processes checks for completion of forms and release of information.
* Scans appropriate information into the electronic health record.
A career at OrthoCarolina will provide you with opportunities for career advancement, dedicated peer support, and continuing education. Our company is committed to providing our employees with the utmost positive work environment. Benefits offered include:
* Competitive salary package
* Health, Dental, and Vision insurance
* Health Savings Account
* Life insurance
* Short/Long term disability insurance
* Tuition Reimbursement
* Voluntary Home/Auto insurance
* Voluntary Accident/Cancer insurance
* Voluntary Legal Shield/Identity Theft
* Health Advocate - Employee Benefit Resource
* 401(k) retirement plan
* Profit sharing plan
OrthoCarolina is one of the nation's leading independent academic orthopedics practices serving North Carolina and the Southeast since 1922. OrthoCarolina provides compassionate and comprehensive musculoskeletal care including operative and non-operative care, diagnostic imaging and rehabilitative therapy. Widely known for musculoskeletal research and training, OrthoCarolina physicians have specialized expertise in foot and ankle, hip and knee, shoulder and elbow, spine, sports medicine, hand, pediatric orthopedics, and physical medicine and rehabilitation. We commit to improving the lives of all we serve, by providing premier patient care and compassionate, personalized service. Over 300 OrthoCarolina providers see more than one million patient visits throughout western North Carolina each year.
OrthoCarolina. You. Improved.
Employee Type
Regular
Qualifications
Skills
Education
Certifications
Language
Work Experience
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Updated March 14, 2024
Updated March 14, 2024