The information associate is usually a person in the know. They either know a lot of information about the business they work at, or know where to find this information and share it with others. The information associate is a fountain of knowledge for their colleagues and clients, who are very grateful for their service.
The day-to-day tasks of the information associate can vary slightly depending on where they work. An information associate that works in healthcare has to manage patient data and answer any questions that patients have. Others work in the field of technology, where their daily duties can include helping clients with new systems and coming up with strategies to improve their business.
No matter where they work, information associates need to know a lot about their workplace's procedures in order to provide others with accurate information. Many prepare for this position by getting a bachelor's degree in business, healthcare administration, or a related field, although it is possible to find work without a diploma.