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Become An Information Associate

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Working As An Information Associate

  • Getting Information
  • Processing Information
  • Documenting/Recording Information
  • Interacting With Computers
  • Organizing, Planning, and Prioritizing Work
  • Mostly Sitting

  • Repetitive

  • $59,000

    Average Salary

What Does An Information Associate Do

Medical records and health information technicians, commonly referred to as health information technicians, organize and manage health information data by ensuring that it maintains its quality, accuracy, accessibility, and security in both paper files and electronic systems. They use various classification systems to code and categorize patient information for insurance reimbursement purposes, for databases and registries, and to maintain patients’ medical and treatment histories.

Duties

Health information technicians typically do the following:

  • Review patients’ records for timeliness, completeness, accuracy, and appropriateness of data
  • Organize and maintain data for clinical databases and registries
  • Track patient outcomes for quality assessment
  • Use classification software to assign clinical codes for reimbursement and data analysis 
  • Electronically record data for collection, storage, analysis, retrieval, and reporting
  • Maintain confidentiality of patients’ records

Health information technicians document patients’ health information, including their medical history, symptoms, examination and test results, treatments, and other information about healthcare services that are provided to patients. Their duties vary by employer and by the size of the facility in which they work.

Although health information technicians do not provide direct patient care, they work regularly with registered nurses and other healthcare professionals. They meet with these workers to clarify diagnoses or to get additional information to make sure that records are complete and accurate.

The increasing adaptation and use of electronic health records (EHRs) will continue to change the job responsibilities of health information technicians. Technicians will need to be familiar with, or be able to learn, EHR computer software, follow EHR security and privacy practices, and analyze electronic data to improve healthcare information, as more healthcare providers and hospitals adopt EHR systems.

Health information technicians can specialize in many aspects of health information. Some work as medical coders, sometimes called coding specialists, or as cancer registrars.

Medical coders typically do the following:

  • Review patient information for preexisting conditions, such as diabetes
  • Assign appropriate diagnoses and procedure codes for patient care, population health statistics, and billing purposes
  • Work as a liaison between the health clinician and billing offices

Cancer registrars typically do the following:

  • Review patients’ records and pathology reports to verify completeness and accuracy
  • Assign classification codes to represent the diagnosis and treatment of cancers and benign tumors
  • Conduct annual followups to track treatment, survival, and recovery
  • Compile and analyze cancer patient information for research purposes
  • Maintain facility, regional, and national databases of cancer patients

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How To Become An Information Associate

Health information technicians typically need a postsecondary certificate to enter the occupation, although some may need an associate’s degree. Certification is often required.

Education

Postsecondary certificate and associate’s degree programs in health information technology typically include courses in medical terminology, anatomy and physiology, health data requirements and standards, classification and coding systems, healthcare reimbursement methods, healthcare statistics, and computer systems. Applicants to health information technology programs may increase their chances of admission by taking high school courses in health, computer science, math, and biology.

A high school diploma or equivalent and previous experience in a healthcare setting are enough to qualify for some positions, but most jobs for health information technicians require postsecondary education.

Important Qualities

Analytical skills. Health information technicians must be able to understand and follow medical records and diagnoses, and then decide how best to code them in a patient’s medical records.

Detail oriented. Health information technicians must be accurate when recording and coding patient information.

Integrity. Health information technicians work with patient data that are required, by law, to be kept confidential. They must exercise caution and a strong sense of ethics when working with this information in order to protect patient confidentiality.

Interpersonal skills. Health information technicians need to be able to discuss patient information, discrepancies, and data requirements with other professionals such as physicians and finance personnel.

Technical skills. Health information technicians must be able to use coding and classification software and the electronic health record (EHR) system that their healthcare organization or physician practice has adopted.

Licenses, Certifications, and Registrations

Most employers prefer to hire health information technicians who have certification, or they may expect applicants to earn certification shortly after being hired. A health information technician can earn certification from several organizations. Certifications include the Registered Health Information Technician (RHIT) and the Certified Tumor Registrar (CTR), among others.

Some organizations base certification on passing an exam. Others require graduation from an accredited program. Many coding certifications also require coding experience in a work setting. Once certified, technicians typically must renew their certification regularly and take continuing education courses.

A few states and facilities require cancer registrars to be licensed. Licensure requires the completion of a formal education program and the Certified Tumor Registrar (CTR) certification.

Advancement

Health information technicians may advance to other health information positions by receiving additional education and certifications. Technicians may be able to advance to a position as a medical or health services manager after completing a bachelor’s or master’s degree program and taking the required certification courses. Requirements vary by facility.

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Information Associate Career Paths

Information Associate
Office Assistant Executive Assistant Office Manager
Practice Manager
9 Yearsyrs
Office Assistant Administrator Office Manager
Business Office Manager
7 Yearsyrs
Office Assistant Legal Secretary Office Manager
Administrative Manager
6 Yearsyrs
Information Analyst Business Analyst Consultant
Information Technology Manager
7 Yearsyrs
Information Analyst Business Analyst Quality Assurance Lead
Quality Assurance Manager
9 Yearsyrs
Information Analyst Business Analyst Account Manager
Client Services Manager
7 Yearsyrs
Medical Assistant Registered Nurse Registered Nurse Supervisor
Nursing Director
9 Yearsyrs
Medical Assistant Licensed Practical Nurse Registered Nurse Supervisor
Nurse Manager
9 Yearsyrs
Medical Assistant Patient Care Coordinator Case Manager
Director Of Social Services
6 Yearsyrs
Patient Service Representative Patient Care Coordinator Case Manager
Medical Case Manager
8 Yearsyrs
Patient Service Representative Patient Care Coordinator Registered Nurse Case Manager
Clinical Manager
8 Yearsyrs
Patient Service Representative Team Leader Case Manager
Patient Care Manager
5 Yearsyrs
Unit Secretary Executive Assistant Program Manager
Associate Director
8 Yearsyrs
Unit Secretary Billing Specialist Medical Coder
Health Information Manager
7 Yearsyrs
Unit Secretary Medical Coder Business Office Manager
Director Of Admissions
7 Yearsyrs
Patient Care Technician Staff Nurse Clinical Research Coordinator
Data Manager
6 Yearsyrs
Patient Care Technician Patient Access Representative Medical Coder
Medical Records Manager
5 Yearsyrs
Consultant Information Technology Manager Information Technology Director
Director Of Information Management
10 Yearsyrs
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Do you work as an Information Associate?

Help others decide if this is a good career for them

Average Length of Employment
Top Careers Before Information Associate
Internship 9.7%
Cashier 7.8%
Volunteer 4.3%
Associate 3.3%
Secretary 3.0%
Assistant 3.0%
Server 2.7%
Clerk 2.0%
Manager 2.0%
Top Careers After Information Associate
Internship 7.1%
Associate 6.2%
Cashier 5.5%
Consultant 4.6%
Volunteer 4.0%
Manager 3.8%

Do you work as an Information Associate?

Average Yearly Salary
$59,000
View Detailed Salary Report
$35,000
Min 10%
$59,000
Median 50%
$59,000
Median 50%
$59,000
Median 50%
$59,000
Median 50%
$59,000
Median 50%
$59,000
Median 50%
$59,000
Median 50%
$99,000
Max 90%
Best Paying Company
AlixPartners
Highest Paying City
New York, NY
Highest Paying State
New Jersey
Avg Experience Level
2.9 years
How much does an Information Associate make at top companies?
The national average salary for an Information Associate in the United States is $59,095 per year or $28 per hour. Those in the bottom 10 percent make under $35,000 a year, and the top 10 percent make over $99,000.

How Would You Rate The Salary Of an Information Associate?

Have you worked as an Information Associate? Help other job seekers by rating your experience as an Information Associate.

Top Skills for An Information Associate

  1. Medical Records
  2. Patient Care
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Protect the security of medical records to ensure that confidentiality is maintained.
  • General Responsibilities: Coordination of patient registration, appointments and other patient care services.
  • Represented Document Delivery department in training and outreach across library departments, including Customer Service and Circulation Teams.
  • Supervised data entry operations, guaranteeing data was entered accurately and in timely manner.
  • Responded to inquiries, answered phone calls and extended first class service to patients, guests, vendors and department staff.

Rank:

Average Salary:

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Top 10 Best States for Information Associates

  1. Minnesota
  2. New Jersey
  3. Rhode Island
  4. Alaska
  5. District of Columbia
  6. Massachusetts
  7. North Dakota
  8. Oregon
  9. Connecticut
  10. Maryland
  • (54 jobs)
  • (65 jobs)
  • (9 jobs)
  • (13 jobs)
  • (40 jobs)
  • (65 jobs)
  • (10 jobs)
  • (22 jobs)
  • (16 jobs)
  • (43 jobs)

Information Associate Demographics

Gender

Female

60.3%

Male

27.8%

Unknown

12.0%
Ethnicity

White

61.5%

Hispanic or Latino

13.9%

Black or African American

11.3%

Asian

9.7%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

37.3%

German

7.5%

French

7.5%

Portuguese

6.0%

Mandarin

4.5%

Vietnamese

4.5%

Cantonese

4.5%

Italian

4.5%

Urdu

3.0%

Hindi

3.0%

Russian

3.0%

Korean

3.0%

Chinese

1.5%

Carrier

1.5%

Japanese

1.5%

Dari

1.5%

Persian

1.5%

Gujarati

1.5%

Tamil

1.5%

Arabic

1.5%
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Information Associate Education

Schools

Ohio State University

14.0%

University of Phoenix

9.3%

Hudson Valley Community College

8.9%

Pulaski Technical College

7.0%

University of North Carolina at Greensboro

5.6%

University of Arkansas at Little Rock

5.1%

Indiana University - Purdue University Indianapolis

4.7%

Bryant and Stratton College

4.7%

Michigan State University

3.7%

University of Central Arkansas

3.7%

Saint Edward's University

3.7%

Drexel University

3.7%

Strayer University

3.7%

Community College of Allegheny County

3.7%

Arizona State University

3.3%

State University of New York Albany

3.3%

Johns Hopkins University

3.3%

Webster University

2.8%

Pennsylvania State University

2.8%

Southern New Hampshire University

2.8%
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Majors

Business

18.9%

Health Care Administration

11.1%

Computer Information Systems

7.5%

Nursing

5.9%

Psychology

5.8%

Accounting

4.6%

Computer Science

4.3%

Pharmacy

4.0%

Information Technology

4.0%

General Studies

3.7%

Communication

3.7%

Medical Assisting Services

3.7%

Management

3.2%

Finance

3.2%

English

3.1%

Social Work

2.8%

Political Science

2.8%

Criminal Justice

2.7%

Marketing

2.6%

Biology

2.4%
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Degrees

Bachelors

40.5%

Other

18.9%

Masters

18.4%

Associate

12.1%

Certificate

5.4%

Doctorate

2.9%

Diploma

1.2%

License

0.4%
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How Would You Rate Working As an Information Associate?

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Top Information Associate Employers

Jobs From Top Information Associate Employers

Information Associate Videos

Career Advice on becoming a Senior Associate - Corporate Law by Helen A (Full Version)

Medical Coding and Billing Salary | Health Information Tech Job Overview, Income, Education

Career Advice on becoming an Associate Curator by Katie M (Full Version)

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