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Information clerk cashier skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical information clerk cashier skills. We ranked the top skills for information clerks cashier based on the percentage of resumes they appeared on. For example, 26.0% of information clerk cashier resumes contained patients as a skill. Continue reading to find out what skills an information clerk cashier needs to be successful in the workplace.

15 information clerk cashier skills for your resume and career

1. Patients

Here's how information clerks cashier use patients:

Reviewed and released medical documentation to patients, insurance companies and medical facilities.
Prepared typed and submitted patients medical records to the Social Security Administration.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how information clerks cashier use customer service:

Provide customer service to instructors, facilitators, students and parents concerning program information, requirements and prerequisites.
Performed customer service while assisting customers with billing inquires regarding their electric consumption by telephone.

3. HIPAA

Here's how information clerks cashier use hipaa:

Verified authorization valid according to facility policy, state law and HIPAA
Received training on HIPAA and Privacy Act rules as required for release of information duties.

4. Hippa

HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.

Here's how information clerks cashier use hippa:

Required to maintain HIPPA standards as well as any pertinent laws.
Sorted and mailed confidential documents in accordance with HIPPA law.

5. Front Desk

Here's how information clerks cashier use front desk:

Managed front desk by answering employee questions, distributing mail, maintaining office calendar, and greeting visitors
Greeted visitors; answered, screened and routed telephone calls for main office front desk.

6. Epic

Epic is a private healthcare company which developed and continues to provide a software intended for healthcare professionals and the organization and management of medical records. It is by far one of the largest in its field, with over 50% of patients having a medical record present in their system. Patients, as well as clinics and various medical professionals and facilities are all able to use this system to keep medical history and information safe and easy to reach, alter, and share with the necessary people.

Here's how information clerks cashier use epic:

Operated PC using EPIC software, copier/fax/scanner and other office-related equipment.
Experience with Epic and One Chart adhering to the Beaumont Standards.

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7. EMR

Here's how information clerks cashier use emr:

Schedule and coordinate testing, enter orders into the EMR, facilitate referrals, schedule follow up appointments.
Organize patient charts and loose reports, as well as paper work from daily operations for scanning into EMR system.

8. ROI

Here's how information clerks cashier use roi:

Worked with medical records programs such as CPRS, ROI, Microsoft Word, Excel, Outlook.
Packaged records by stamping with ROI Complete stamp and date.

9. Subpoenas

Subpoenas are formal and legal documents issued mostly by a court or some other government agency that demands the presence of the person the document is addressed to, to show up at court. Subpoenas are issued to individuals whom the court wants to appear either as a witness in a particular case in order to testify or to provide any evidence such as an object or a document.

Here's how information clerks cashier use subpoenas:

Completed affidavits and subpoenas as requested.
Respond to all Attorney, Worker's Comp, Subpoenas, and court orders and validate that they are compliant.

10. Multi-Line Phone System

Here's how information clerks cashier use multi-line phone system:

Answered multi-line phone, directed calls to the appropriate person.
Answer multi-line phone system and routing calls to proper recipient.

11. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how information clerks cashier use telephone calls:

Handled telephone calls and walk-in requests.
Established and maintained filing system, screened telephone calls, scheduled meetings, prepared documents, and drafted business correspondence.

12. Scheduling Appointments

Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Here's how information clerks cashier use scheduling appointments:

Interacted with clients daily through office visits by scheduling appointments and coordinating patient referrals to specialists and verifying insurance.
Serve as backup Registration Clerk responsible for scheduling appointments, Perform patient registration processes utilizing Practice Management System.

14. Office Equipment

Here's how information clerks cashier use office equipment:

Used the various office equipment on a daily basis.
Operated a variety of office equipment, including a computer, computerized cashiering System and other information processing equipment.

15. Computer System

Here's how information clerks cashier use computer system:

Implemented participant s confidential information in computer system.
Processed stat requests, entered and updated all appropriate information into computer system, properly documented and tracked requested information.

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List of information clerk cashier skills to add to your resume

The most important skills for an information clerk cashier resume and required skills for an information clerk cashier to have include:

Patients
Customer Service
HIPAA
Hippa
Front Desk
Epic
EMR
ROI
Subpoenas
Multi-Line Phone System
Telephone Calls
Scheduling Appointments

Social Security
Office Equipment
Computer System
Office Machines
Patient Care
Word Processing
Medical Charts
Direct Calls
Medicaid
Patient Confidentiality
PowerPoint
Medical Facilities

Computer Programs
Telephone Switchboard
Computer Software
PHI
Fax Machines
Meditech
Administrative Support Tasks
Government Agencies
Balance Sheet
Patient Request
Customer Support

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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