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Top 50 Information Clerk Cashier Skills

Below we've compiled a list of the most important skills for an Information Clerk Cashier. We ranked the top skills based on the percentage of Information Clerk Cashier resumes they appeared on. For example, 17.1% of Information Clerk Cashier resumes contained Medical Record Copies as a skill. Let's find out what skills an Information Clerk Cashier actually needs in order to be successful in the workplace.

These are the most important skills for an Information Clerk Cashier:

1. Medical Record Copies

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high Demand
Here's how Medical Record Copies is used in Information Clerk Cashier jobs:
  • Process requests for medical record copies for Risk Management, Patient Financial Services and other departments within the organization.

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2. Customer Service

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high Demand
Here's how Customer Service is used in Information Clerk Cashier jobs:
  • Provide customer service to instructors, facilitators, students and parents concerning program information, requirements and prerequisites.
  • Performed customer service while assisting customers with billing inquires regarding their electric consumption by telephone.
  • Provide professional and attentive customer service during all work events, particularly seminars.
  • Provided customer service to internal and external customers.
  • Provided customer service to campus and community members.
  • Provided superior customer service for our external customers.
  • Performed other duties: filing, computer work, data entry, drafting correspondence, telephone reception, and customer service.
  • Worked as a team member performing cashiering duties, product assistance and cleaning while providing excellent customer service.
  • Performed customer service and various tasks as assigned in order to complete various daily and end-of-month reports.
  • Skilled in Customer Service and Customer Relations to provide a positive experience for all staff and visitors.
  • Performed various customer service duties helping patrons with various issues arising from the retail grocery store environment
  • Provided customer service with processing sales of merchandise and fuel on computerized cash register.
  • Implemented excellent customer service in order to keep customer satisfaction up to standards.
  • Ensured accuracy and providing customers with the highest quality of customer service.
  • Assist Customer Service in meeting standards and goals.
  • Structured and maintained a positive attitude, clean atmosphere Executed daily operations of customer service and cashiering.
  • Maintained daily cash register Provided customer service, customer relations, complaints, etc.
  • Provide excellent customer service, billing and answer multi-line phone system.
  • Clerk duties: Created, Assembled, and Analyzed patient records Filed Charts/ Scanned charts Processed Subpoenas Performed quality customer service
  • Answered multi-line phone calls Provide information about financial aid to students Schedule appointments for students Customer service Data entry Filing

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3. Patient Care

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high Demand
Here's how Patient Care is used in Information Clerk Cashier jobs:
  • Deliver information to patient care or other designated areas as requested.

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4. Data Entry

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high Demand
Here's how Data Entry is used in Information Clerk Cashier jobs:
  • Performed data entry of initial and updated case information and activity.
  • Perform on-line data entry and/or manual data preparation.
  • Perform various administrative duties: personnel file creation, data entry and electronically maintenance of outgoing & incoming calls.
  • Key data entry/enrollments, compose and type routine correspondence, keep personnel records, and other printed matter.
  • Assisted Court Clerks with various tasks including correspondence, reports, and data entry.
  • Opened and closed accounts, answered telephones and performed data entry operations.
  • Scanned documents, cash handling, data entry, phones
  • Scanned documents, data entry, phones, numerical filing
  • Filed in patients' charts, data entry.
  • Scan, email, data entry using AS/400.
  • Processed loan applications and data entry.
  • Streamlined and reengineered data entry and reporting procedures Maintained donor database Prepared various reports, graphs, and donor correspondence
  • Answer Multi-line Phone Member Assistance Data Entry

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5. Phone Calls

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high Demand
Here's how Phone Calls is used in Information Clerk Cashier jobs:
  • Answered phone calls regarding federal positions regarding requirements.
  • Answered phone calls and transferred them to the correct areas of the hospital.
  • Retrieve files, makes phone calls and handle inquiries from outside parties.
  • Placed and received phone calls to add and cancel staff as needed.
  • Direct visitors to their families rooms, answered phone calls, answered inquiries
  • Answer phone calls and direct them to proper personal.
  • Answer phone calls with a professional manor.
  • Answer a high volume of phone calls.
  • Answer phone calls regarding a chart of medical record.Computer Skills: Medical Manager, Word Perfect
  • Managed multi-phone line system to direct phone calls in and out of office.
  • Make phone calls to courts rooms with needed.

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6. Medical Records

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high Demand
Here's how Medical Records is used in Information Clerk Cashier jobs:
  • Provide routine extensive research to locate the records and provide correspondence between patient and medical treatment facilities regarding medical records.
  • Performed quantitative and qualitative analysis on medical records before releasing and before storing.
  • Facilitate protection and security of medical records to ensure confidentiality is maintained.
  • Perform, Request, and Review Inpatient/Outpatient Medical Records-Physician Deficiency Analysis.
  • Process medical records request for authorized individuals and government agencies.
  • Released medical records to patients and outside medical providers.
  • Release of confidential patient medical records.
  • Rectified discrepancies with medical records.
  • Retrieved medical records, current, or on micro fiche or microfilm, and copied pertinent information requested by clients.
  • Provide office support, including data entry, faxing, scanning, answering phones, copying medical records.
  • Worked with medical records programs such as CPRS, ROI, Microsoft Word, Excel, Outlook.
  • Transmit correspondence or medical records by mail, e-mail, or fax.
  • Maintain medical records, technical library, or correspondence files.
  • Assisted front office with walk-ins for patients receiving medical records.
  • Receive and process requests for copies of medical records.
  • Mailed outside medical records to doctors within the facility.
  • Assist patient's with authorization form & medical records.
  • Manage care and privacy of patient's medical records * Answer all incoming calls to HIM department and direct accordingly
  • Manage and direct activities of personnel in the medical records department.
  • Interacted with the public and co-workers Answered telephones and faxes Filed and pulled patients medical records

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7. Hipaa

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high Demand
Here's how Hipaa is used in Information Clerk Cashier jobs:
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Verified authorization valid according to facility policy, state law and HIPAA
  • Assist veterans directly, lawyers, disability, and insurance companies with form completion and questions while maintaining HIPAA compliance.
  • Show strong knowledge of HIPAA Privacy Federal Regulations, State of Illinois, as well as institutional guidelines.
  • Maintained HIPAA Notice of Privacy Practices for patients and served as contact for patient privacy questions or concerns.
  • Make sure all release of information requests are valid and comply with the state and are HIPAA compliant.
  • Received training on HIPAA and Privacy Act rules as required for release of information duties.
  • Ensured that all Information was released in accordance with HIPAA, and State regulations.
  • Release medical records to attorneys, insurance companies, and patients following HIPAA guidelines.
  • Followed HIPAA guidelines when fulfilling requests, copying, scanning and sending records.
  • Processed Care request and Insurance request that comply with the HIPAA guidelines.
  • Follow all Federal and State Guidelines HIPAA guideline for Release of Information.
  • Make sure all requests are HIPAA compliant.
  • Entered data using E-Smart Log system Organized and filed confidential documents Followed the confidentiality laws of HIPAA

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8. Insurance Companies

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high Demand
Here's how Insurance Companies is used in Information Clerk Cashier jobs:
  • Processed requests for released of information per the request from Attorney's, Insurance Companies, Worker's Compensation, etc.
  • Handle incoming requests for medical records, information from patients, doctors, insurance companies, attorneys, and government agencies.
  • Corresponded with insurance companies, other medical institutes, and patients regarding their request of release of information.
  • Respond to requests from doctors' offices, attorneys and insurance companies for copies of patient medical records.
  • Assisted Attorneys and Insurance companies with requests of medical records of the patient.
  • Billed attorneys and insurance companies for copies of medical records.
  • Copy and mail medical records to insurance companies and lawyers.
  • Processed requests for physicians, attorneys and insurance companies.
  • Released Medical Records to Physicians, Hospital, Patients and Insurance companies as well as obtained and Gathered for Attorney's.

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9. Hippa

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high Demand
Here's how Hippa is used in Information Clerk Cashier jobs:
  • Maintained confidentiality of all medical records information in compliance HIPPA.
  • Process walk-in and fax requests for medical records following HIPPA release of information regulations.
  • Required to maintain HIPPA standards as well as any pertinent laws.
  • Validated signed release and ensured HIPPA guidelines were met.
  • Release records to appropriate party with HIPPA regulations.
  • Adhered to all HIPPA laws and confidentiality regulations.
  • Followed guidelines regarding HIPPA Laws were mandatory.
  • Release of Information Release of medical information and/or records in accordance with HIPPA guidelines.

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10. Office Supplies

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high Demand
Here's how Office Supplies is used in Information Clerk Cashier jobs:
  • Maintain the office inventory of license plates, tab, labels, forms, paper and other office supplies.
  • Distribute incoming/outgoing mail, and responsible for purchasing and ordering office supplies.
  • Maintain an adequate bi-monthly inventory of office supplies.

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11. Information Clerk

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Here's how Information Clerk is used in Information Clerk Cashier jobs:

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12. Data Privacy

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high Demand

13. Health Information

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high Demand
Here's how Health Information is used in Information Clerk Cashier jobs:
  • Secure and collect payments for records, ensure a high level of confidentiality regarding patients' health information.
  • Assist the Director of Health Information with special assignments that may arise.
  • Assist patients finding health information they are looking for in the chart.
  • Answered phone, located health information charts, etc
  • Released health information to clients and agencies.

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14. Emergency Situations

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15. Front Desk

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average Demand
Here's how Front Desk is used in Information Clerk Cashier jobs:
  • Managed front desk by answering employee questions, distributing mail, maintaining office calendar, and greeting visitors
  • Front desk interaction via phone, email, letters and in person.
  • Check in customers at front desk to see specialized service representatives.
  • Started as front desk for a few months.
  • Answered all incoming calls to Front Desk Served as troubleshooter for guest problems Monitored key inventory Processed all incoming mail

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16. Sort

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average Demand
Here's how Sort is used in Information Clerk Cashier jobs:
  • Assisted various departments in sorting out queries by providing them with accurate, correct information.
  • Perform general office duties such as typing, operating office machines, and sorting mail.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Compile, sort, and verify the accuracy of data before it is entered.
  • Sorted, opened, and reviewed all requests to ensure HIPAA compliance.
  • Receive, sort, and distribute inter-office, and US mail.
  • Created new patient charts as needed, sort and file charts.
  • Copy, mail, fax and sort medical record information.
  • Sorted and mailed confidential documents in accordance with HIPPA law.
  • Mail handler Job details: To sort bulk mail and unload all first class mail onto loaded trucks and docks.
  • Receive and sort incoming mail.
  • Arranged appointments and IS internal phone call support Collected and sorted intra-departmental mail to be delivered daily.

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17. ROI

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Here's how ROI is used in Information Clerk Cashier jobs:
  • Packaged records by stamping with ROI Complete stamp and date.
  • Fulfilled ROI requests * Scanned medical record requests.
  • Logged Detroit Police Department media coverage concerns into the departments database.

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18. General Public

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Here's how General Public is used in Information Clerk Cashier jobs:
  • Helped general public apply for city government jobs.

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19. Telephone Switchboard

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Here's how Telephone Switchboard is used in Information Clerk Cashier jobs:
  • Operate telephone switchboard to answer, screen and forwardcalls, providing information, taking messages and schedulingappointrnents.

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20. Telephone Calls

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Here's how Telephone Calls is used in Information Clerk Cashier jobs:
  • Greeted visitors; answered, screened and routed telephone calls for main office front desk.
  • Handled telephone calls and walk-in requests.
  • Established and maintained filing system, screened telephone calls, scheduled meetings, prepared documents, and drafted business correspondence.

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21. Social Security

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Here's how Social Security is used in Information Clerk Cashier jobs:
  • Prepared typed and submitted patients medical records to the Social Security Administration.

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22. Scheduling Appointments

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average Demand
Here's how Scheduling Appointments is used in Information Clerk Cashier jobs:
  • Operate telephone for providing information, taking messages and scheduling appointments.
  • Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.

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23. General Information

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average Demand
Here's how General Information is used in Information Clerk Cashier jobs:
  • Varied duties also included organizing general information concerning art programs and registration for public programs.

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24. Medical Facilities

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average Demand
Here's how Medical Facilities is used in Information Clerk Cashier jobs:
  • Reviewed and released medical documentation to patients, insurance companies and medical facilities.
  • Received and processed requests for medical records, from patients, medical facilities and/or legal firms.
  • Copy and fax medical records to medical facilities.

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25. Computer System

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average Demand
Here's how Computer System is used in Information Clerk Cashier jobs:
  • Implemented participant s confidential information in computer system.
  • Make appropriate changes in computer system and on patient's chart.
  • Oversee the daily performance of computer systems.

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26. Information Desk

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average Demand
Here's how Information Desk is used in Information Clerk Cashier jobs:
  • Take and deliver telephone messages; greet patients and visitors at the information desk.
  • Work information desk and students, staff, and outside agencies to correct destination.
  • Provided patient information to everyone who entered the hospital at the Information Desk.
  • Aided in office administration until the unexpected close of our information desk.
  • Solved problems that came up at the information desk.
  • Completed 100 hours of service at the information desk.

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27. Word Processing

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28. Physician Offices

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average Demand
Here's how Physician Offices is used in Information Clerk Cashier jobs:
  • Respond and process requests from physician offices on a priority basis and fax information to the physician office.
  • Assisted customers with request and physician offices.

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29. Confidential Information

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Here's how Confidential Information is used in Information Clerk Cashier jobs:
  • Required to access confidential information to process release of information requests.
  • Scan important confidential information for identification and photo.
  • Followed protocol for disseminating confidential information.
  • Handle confidential information with total security.

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30. Medicaid

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low Demand
Here's how Medicaid is used in Information Clerk Cashier jobs:
  • Compile information for Birth Certificates, Medicaid and Social Security applications.
  • Completed medicaid applications for qualifying babies.
  • Gathered all information from clients such as household number and income, Medicaid card and shot record.
  • Assist in Medicare, Medicaid audits.
  • Processed client intakes for Medicaid and other state assistance services* Provided interpretation for Spanish speaking clients* Responsible for client data entries

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31. EMR

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low Demand
Here's how EMR is used in Information Clerk Cashier jobs:
  • Release of Information Processed patients medical release using different EMR systems in a timely and efficient manner.

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32. Powerpoint

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33. Credit Card Transactions

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34. Appropriate Person

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Here's how Appropriate Person is used in Information Clerk Cashier jobs:
  • Insured all incoming faxes weregiven to appropriate personnel.
  • Greet vistiors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
  • Answered multi-line phone, directed calls to the appropriate person.

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35. Ensure Compliance

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Here's how Ensure Compliance is used in Information Clerk Cashier jobs:
  • Required to compile or extract medical records data to ensure compliance with regulatory requirements.
  • Conduct periodic inspections of the property and tenant spaces to ensure compliance with leases and the proper upkeep of the property.

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36. Poll Site

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low Demand
Here's how Poll Site is used in Information Clerk Cashier jobs:
  • Assisted in setup of poll site and machines; responded to voters with inquiries pertaining to the 2012 Presidential election.
  • Set up equipment at stations around my poll site.
  • Assist non-English speaking voters by translating voting information Direct voters to their correct ED/AD and poll site

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37. Greeting Customers

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Here's how Greeting Customers is used in Information Clerk Cashier jobs:

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38. Data Base

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Here's how Data Base is used in Information Clerk Cashier jobs:
  • Assembled, filed, and researched patient information, entering findings into data base for easy access.
  • Have knowledge of CWMS imaging system processing data base concerning live claims.
  • Input serial numbers into data base.
  • Administered passes to guests entering the base, entered data into the data base and printed ID's.
  • Provide outstanding customer service * Maneuver a company provided data base to allow information reflects the patrons experience.

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39. Epic

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low Demand
Here's how Epic is used in Information Clerk Cashier jobs:
  • Operated PC using EPIC software, copier/fax/scanner and other office-related equipment.

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40. Meditech

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41. RAC

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Here's how RAC is used in Information Clerk Cashier jobs:
  • Interact with Physicians regarding the results of medical record review and expedite deficiency correction.
  • Contract Position- contract has been fulfilled
  • Meet and interact with the public as well as employees of the institute in routine situations that require courtesy and discretion.
  • Cleaned office and display area to attract purchases of memorabilia and promote local artists and writers.
  • Interacted with all levels of management and employees within the organization as well as outside parties.
  • Proposed, developed and implemented a database to efficiently track the location of closed FOIA/PA requests.
  • Interact with patients in person or by telephone and obtains appropriate authorization for release.
  • Assist with general correspondence, office automation, and tracking of information as assigned.
  • Developed computer program to track cost per job depending on site.
  • Input mail in the company computer utilizing the Medi-Track system.
  • Process and release records for RAC s and Audits request.
  • Reviewed accuracy of work orders for completion and changes check-in.
  • Maintained a high degree of accuracy while entering data.
  • Interact with patients and hospital staff.
  • Trace and locate misplaced records.
  • Monitored visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
  • Perform Medical Record Abstraction Release of Information for Quality improvement and patient safety measures.
  • Maintain accurate records of railcars handled, repairs performed, track conditions encountered and work orders.
  • Forecast and tracked overhead costs for Gaithersburg, MD office.
  • Track all patients thru out the hospital via Teletracking.

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42. PHI

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Here's how PHI is used in Information Clerk Cashier jobs:
  • Demonstrated skillful ability to correct all necessary spelling, grammatical, and typographical errors for administrative documents.
  • Developed creative graphics that simplified complex messages.
  • Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
  • Collaborated with a team of graphic artists to offer improvements and direction on others' projects.
  • Fax and mail requested PHI to the patient/veteran or outside MDO and schedule consults.
  • Determined styles, size and arrangement of illustrations and graphics.
  • Maintain strict confidentiality of patient PHI.

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43. Specific Destinations

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Here's how Specific Destinations is used in Information Clerk Cashier jobs:
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

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44. Appropriate Departments

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45. Administrative Support Tasks

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Here's how Administrative Support Tasks is used in Information Clerk Cashier jobs:

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46. External Customers

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Here's how External Customers is used in Information Clerk Cashier jobs:
  • Answered telephones and serviced internal as well as external customers.
  • Communicated with internal and external customers via multi-line telephone, and respond to question and concerns.

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47. Walk-In Customers

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Here's how Walk-In Customers is used in Information Clerk Cashier jobs:
  • Respond to walk-in customers requesting ROI information and log information provided by customer into database.

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48. Medical Files

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49. Fax Machines

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Here's how Fax Machines is used in Information Clerk Cashier jobs:
  • Developed clerical skills for example use of fax machines, multi-line telephone, Word processing, filing sensitive documents.
  • Use of Fax machines, Photocopying equipment, Switchboards, and Multi-line telephone systems.

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50. Patient Confidentiality

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Here's how Patient Confidentiality is used in Information Clerk Cashier jobs:
  • Receive inquiries and release information according to established policies and procedures regarding patient confidentiality.

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Information Clerk Cashier Jobs

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20 Most Common Skills For An Information Clerk Cashier

Medical Record Copies

21.5%

Customer Service

11.9%

Patient Care

8.5%

Data Entry

7.2%

Phone Calls

7.1%

Medical Records

6.5%

Hipaa

5.2%

Insurance Companies

4.4%

Hippa

4.3%

Office Supplies

3.2%

Information Clerk

2.8%

Data Privacy

2.6%

Health Information

2.6%

Emergency Situations

2.3%

Front Desk

2.0%

Sort

1.8%

ROI

1.6%

General Public

1.5%

Telephone Switchboard

1.5%

Telephone Calls

1.5%
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Typical Skill-Sets Required For An Information Clerk Cashier

Rank Skill
1 Medical Record Copies 17.1%
2 Customer Service 9.5%
3 Patient Care 6.8%
4 Data Entry 5.7%
5 Phone Calls 5.6%
6 Medical Records 5.2%
7 Hipaa 4.1%
8 Insurance Companies 3.5%
9 Hippa 3.4%
10 Office Supplies 2.5%
11 Information Clerk 2.2%
12 Data Privacy 2.1%
13 Health Information 2.1%
14 Emergency Situations 1.8%
15 Front Desk 1.6%
16 Sort 1.4%
17 ROI 1.3%
18 General Public 1.2%
19 Telephone Switchboard 1.2%
20 Telephone Calls 1.2%
21 Social Security 1.2%
22 Scheduling Appointments 1.1%
23 General Information 0.9%
24 Medical Facilities 0.9%
25 Computer System 0.8%
26 Information Desk 0.8%
27 Word Processing 0.7%
28 Physician Offices 0.7%
29 Confidential Information 0.7%
30 Medicaid 0.7%
31 EMR 0.7%
32 Powerpoint 0.7%
33 Credit Card Transactions 0.7%
34 Appropriate Person 0.7%
35 Ensure Compliance 0.7%
36 Poll Site 0.7%
37 Greeting Customers 0.7%
38 Data Base 0.6%
39 Epic 0.6%
40 Meditech 0.6%
41 RAC 0.6%
42 PHI 0.6%
43 Specific Destinations 0.6%
44 Appropriate Departments 0.6%
45 Administrative Support Tasks 0.6%
46 External Customers 0.6%
47 Walk-In Customers 0.6%
48 Medical Files 0.6%
49 Fax Machines 0.5%
50 Patient Confidentiality 0.5%
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