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Information coordinator skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Yenumula Reddy,
Yenumula Reddy
Information coordinator example skills
Below we've compiled a list of the most critical information coordinator skills. We ranked the top skills for information coordinators based on the percentage of resumes they appeared on. For example, 16.3% of information coordinator resumes contained patients as a skill. Continue reading to find out what skills an information coordinator needs to be successful in the workplace.

15 information coordinator skills for your resume and career

1. Patients

Here's how information coordinators use patients:
  • Obtain data required to assess financial eligibility of patients and notify referral sources if patient is declined.
  • Analyzed medical records of discharged patients for completeness and accuracy according to department policy and procedures.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how information coordinators use customer service:
  • Worked closely with numerous internal departments such as inventory, purchasing, sales and external customers thereby providing excellent customer service.
  • Followed all Federal and State regulations while providing excellent customer service to internal and external clients.

3. Medical Terminology

Here's how information coordinators use medical terminology:
  • Locate and extract information from medical files utilizing a thorough knowledge of medical terminology with my experience as a Medical Assistant.
  • Studied Medical Terminology, Physiology, Anatomy, commonly prescribed medications, and recognition of common abbreviations.

4. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how information coordinators use data entry:
  • Farm Equipment OperatorData entry and auditing of aircraft logbook information.
  • Ensured charts were properly filed; answered high call phone volume; data entry; birth certificate information and analyzed charts.

5. HIPAA

Here's how information coordinators use hipaa:
  • Updated the facility yearly with HIPAA regulations and confidentiality guidelines.
  • Communicated with HIE members via email and telephone to resolve data issues and interpreted HIPAA privacy and security regulations as needed.

6. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how information coordinators use patient care:
  • Communicated with all professional disciplines involved in patient care that all medical record documentation was provided in the medical chart.
  • Provide non-clinical support for patient care units by managing information to facilitate coordination and efficient delivery of patient care.

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7. Home Health

Here's how information coordinators use home health:
  • Manage, track, and send physician orders for signature for both Home Health and Private Care Services.
  • Functioned as both Home Health intake coordinator and sta ng coordinator simultaneously processing referrals and sta ng cases.

8. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how information coordinators use phone calls:
  • Act as a liaison between manager and team members/customers, screen telephone calls, letters and/or visitors, and answer correspondence.
  • Answered incoming phone calls and directed them to the appropriate department while completing hourly goals to reach a higher service level.

9. Federal Regulations

Federal regulations refer to the set of rules, both general and permanent that are published in the Federal Register by the agencies of the federal government and the executive departments. Federal regulations are the large body of rules that govern federal practice. Examples of these laws include taxes and financial regulation, discrimination law, wages law, and so on.

Here's how information coordinators use federal regulations:
  • Filed customized appeals that included medical necessity along with state and federal regulations to support all services that were rendered.
  • Maintain operational reliability, completion factor, and on-time performance goals while adhering to Federal Regulations and prudent safety practices.

10. Patient Data

Here's how information coordinators use patient data:
  • Construct queries using SQL Server (2005, 2008) and provide updated information regarding patient data.
  • Entered patient data and health outcomes into secure computerized system.

11. Rehabilitation

Here's how information coordinators use rehabilitation:
  • Collaborated with Division of Vocational Rehabilitation providing quality assessment and placement services that allowed for appropriate job placement.
  • Developed and implemented individual rehabilitation plans and provided off-site and on-site vocational and recreational activities for care recipients.

12. EHR

Electronic Health Records, or simply EHR, contains all the information about a patient whether they are new or old. It includes the record of diagnosis, medication, progress note, medical history, radiology, and laboratory results. A health facility or hospital has this kind of document to track a patient's record electronically.

Here's how information coordinators use ehr:
  • Assisted with system testing for transition to a new EHR system.
  • Trained superuser in Avatar EHR.

13. Data Collection

Data collection means to analyze and collect all the necessary information. It helps in carrying out research and in storing important and necessary information. The most important goal of data collection is to gather the information that is rich and accurate for statistical analysis.

Here's how information coordinators use data collection:
  • Designed and implemented the state s influenza surveillance system including supervision of data collection, analysis, interpretation, and dissemination.
  • Participated in the development of departmental process improvement programs along with the development of monitoring tools and data collection methods.

14. Computer System

Here's how information coordinators use computer system:
  • Collaborated with coworkers and management to develop and implement an innovative practice management computer system.
  • Manage computer system utilization and procedure consistency in the Correspondence Department.

15. ROI

Here's how information coordinators use roi:
  • Coordinated the processing of paperwork through the Release of Information (ROI) Office as appropriate.
  • Assisted with keeping track with processing and tracking the status of ROI request through ScanStat.
top-skills

What skills help Information Coordinators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on information coordinator resumes?

Yenumula Reddy

IEEE Senior Member, ACM Senior Member, IARIA Fellow, Grambling State University

-Programming languages.
-Common operating systems.
-Software proficiency.
-Technical writing.
-Project management.
-Data analysis.

What soft skills should all information coordinators possess?

Yenumula Reddy

IEEE Senior Member, ACM Senior Member, IARIA Fellow, Grambling State University

-Communication skills
-Problem-solving skills
-Work ethic
-Interpersonal skills
-Time management

What hard/technical skills are most important for information coordinators?

Yenumula Reddy

IEEE Senior Member, ACM Senior Member, IARIA Fellow, Grambling State University

-Computer technology (MS Office, Linux, Social Media, webtechnology (HTML/XML)
-Data analysis
-Marketing hard skills

What technical skills for an information coordinator stand out to employers?

Sonja ArmbrusterSonja Armbruster LinkedIn profile

Health Sciences Educator, Wichita State University

The technology of this moment may change in the next moment. The capacity to quickly learn new systems and processes is a critical skill. In large-part, this requires a willingness to say yes, and perhaps a willingness to make mistakes and try again. Successful new-graduates are coachable. None of us is as smart as all of us. New grads need to seek coaching and feedback from others. Older co-workers may have wisdom to share, or they may be missing a perspective or skill needed - and either way, new grads can learn so much by watching and paying attention. One of the most valuable skills one can hone is the approach to the work. New responsibilities are an opportunity to grow in the job, not a burden. While you likely won't see this on a normal "technical skills" list, stand-out employees have a healthy willingness to "go-figure-it-out" and then consult with one's supervisor or team rather than waiting to be told what to do or having a narrowly defined "job-jar". GFIO.
Do you want to know more?
Read more about what experts have to say about information coordinator

List of information coordinator skills to add to your resume

Information coordinator skills

The most important skills for an information coordinator resume and required skills for an information coordinator to have include:

  • Patients
  • Customer Service
  • Medical Terminology
  • Data Entry
  • HIPAA
  • Patient Care
  • Home Health
  • Phone Calls
  • Federal Regulations
  • Patient Data
  • Rehabilitation
  • EHR
  • Data Collection
  • Computer System
  • ROI
  • PHI
  • ICD-10
  • State Regulations
  • Data Integrity
  • Press Releases
  • Hippa
  • Allergies
  • SharePoint
  • CPT
  • Subpoenas
  • CMS
  • Medicaid
  • SQL
  • Patient Charts
  • JCAHO
  • Medical Charts
  • ICD-9
  • Physician Orders
  • Chart Completion
  • Patient Confidentiality
  • PowerPoint
  • Statistical Reports
  • Training Materials
  • Travel Arrangements
  • HPF
  • Facebook
  • Telephone Calls
  • Statistical Data
  • FDA
  • QA
  • Promotional Materials
  • Event Planning
  • Medical Documentation

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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