What does an information coordinator do?

An information coordinator is an individual who is responsible for collecting, analyzing, processing, and distributing information according to an organization's policies. With effective communication skills, information coordinators must serve as the main spokesperson for the company who deals primarily with the media and reporters. They are required to provide annual reports, company newsletters, and information so that investors can decide whether to invest in the company. Information coordinators must also maintain the security and confidentiality of the records of clients as well as other confidential information.
Information coordinator responsibilities
Here are examples of responsibilities from real information coordinator resumes:
- Achieve this goal by providing clear policies/justification for initiatives which impact designated FTE's.
- Arrange and complete ICD 9 and CPT coding for routine surgery procedures.
- Create and proofread certificates of recognition, in memoriams, action requests and transfer memos.
- Analyze requests to adhere to guidelines for proper authorization set forth under HIPPA and Iowa law.
- Maintain and set forth standards for this facility in respect to charting and compliance with HIPPA regulations.
- Proofread physician correspondence for spelling, grammar, and layout, making appropriate changes to ensure accuracy and clarity.
- Release information to requesting patient or individual and agencies according to HIPAA regulations.
- Check Medicare, Medicaid and commercial insurance to verify for residents in fiscal intermediary system
- Analyze medical records of discharge patients for completeness and accuracy according to department policy and procedures.
- Obtain data require to assess financial eligibility of patients and notify referral sources if patient is declined.
- Maximize reimbursement by confirming accurate ICD-9-CM coding and conducting schedule weekly audits of orders/documentation for accurate codes.
- Take ownership for full implementation of corporate programs and initiatives on merchandising, payroll management, productivity, and associate morale.
- Follow UPMC's guidelines for EMTALA.
Information coordinator skills and personality traits
We calculated that 16% of Information Coordinators are proficient in Patients, Customer Service, and Medical Terminology. They’re also known for soft skills such as Analytical skills, Detail oriented, and Technical skills.
We break down the percentage of Information Coordinators that have these skills listed on their resume here:
- Patients, 16%
Obtain data required to assess financial eligibility of patients and notify referral sources if patient is declined.
- Customer Service, 12%
Worked closely with numerous internal departments such as inventory, purchasing, sales and external customers thereby providing excellent customer service.
- Medical Terminology, 8%
Locate and extract information from medical files utilizing a thorough knowledge of medical terminology with my experience as a Medical Assistant.
- Data Entry, 7%
Farm Equipment OperatorData entry and auditing of aircraft logbook information.
- HIPAA, 7%
Updated the facility yearly with HIPAA regulations and confidentiality guidelines.
- Patient Care, 5%
Communicated with all professional disciplines involved in patient care that all medical record documentation was provided in the medical chart.
Common skills that an information coordinator uses to do their job include "patients," "customer service," and "medical terminology." You can find details on the most important information coordinator responsibilities below.
Analytical skills. The most essential soft skill for an information coordinator to carry out their responsibilities is analytical skills. This skill is important for the role because "health information technicians must understand and follow medical records and diagnoses, and then decide how best to code them in a patient’s medical records." Additionally, an information coordinator resume shows how their duties depend on analytical skills: "supervised and trained data entry operators on accuracy and timely completion of jobs. "
Detail oriented. Another essential skill to perform information coordinator duties is detail oriented. Information coordinators responsibilities require that "health information technicians must be accurate when recording and coding patient information." Information coordinators also use detail oriented in their role according to a real resume snippet: "create details program and statistical reports regarding public information. "
Technical skills. information coordinators are also known for technical skills, which are critical to their duties. You can see how this skill relates to information coordinator responsibilities, because "health information technicians must use coding and classification software and the electronic health record (ehr) system that their healthcare organization or physician practice has adopted." An information coordinator resume example shows how technical skills is used in the workplace: "apply knowledge of technical and medical terminology to complete medical records. "
Integrity. information coordinator responsibilities often require "integrity." The duties that rely on this skill are shown by the fact that "health information technicians work with patient data that are required, by law, to be kept confidential." This resume example shows what information coordinators do with integrity on a typical day: "monitor the systems for data quality, efficiency, operation, and data integrity and appropriately escalates issues/problems. "
Interpersonal skills. A commonly-found skill in information coordinator job descriptions, "interpersonal skills" is essential to what information coordinators do. Information coordinator responsibilities rely on this skill because "health information technicians need to be able to discuss patient information, discrepancies, and data requirements with other professionals such as physicians and finance personnel." You can also see how information coordinator duties rely on interpersonal skills in this resume example: "collect and record patient information knowledge of hospital policies and procedures answer telephones knowledge of medical terminology organizational and interpersonal skills"
The three companies that hire the most information coordinators are:
- Prospect Medical Holdings5 information coordinators jobs
- Community Memorial Health System4 information coordinators jobs
- HNTB4 information coordinators jobs
Choose from 10+ customizable information coordinator resume templates
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Information coordinator vs. Emergency department volunteer
The Emergency Department (ED) Volunteer provides non-medical support by assisting medical and administrative staff. They deliver excellent service by visiting and monitoring medical results and helping patients expedite and improve patient care. They maximize an emergency physician's efficiency through careful and diligent documentation on the Electronic Portfolio of Information Credentials (EPIC). They must be able to coordinate with nurses and physicians to assess, plan and implement patient care plans, and assist in providing meal trays, stock supplies, run errands, and evaluate patient comfort.
These skill sets are where the common ground ends though. The responsibilities of an information coordinator are more likely to require skills like "customer service," "data entry," "patient care," and "phone calls." On the other hand, a job as an emergency department volunteer requires skills like "emt," "cpr," "direct patient care," and "emergency room." As you can see, what employees do in each career varies considerably.
Emergency department volunteers tend to reach similar levels of education than information coordinators. In fact, emergency department volunteers are 0.7% less likely to graduate with a Master's Degree and 1.1% more likely to have a Doctoral Degree.Information coordinator vs. Release of information specialist
A release of information specialist is primarily in charge of retrieving and releasing data to qualified recipients while adhering to the guidelines and confidentiality protocols that aim to protect sensitive information. Although the extent of their responsibilities usually depends on their industry or company of employment, it usually includes maintaining records of procedures and transactions, preparing and processing documents, organizing files, producing progress reports to managers, and keeping an eye out for any inconsistencies, resolving them promptly and efficiently.
Each career also uses different skills, according to real information coordinator resumes. While information coordinator responsibilities can utilize skills like "home health," "patient data," "rehabilitation," and "data collection," releases of information specialist use skills like "quality checks," "quality products," "federal laws," and "health insurance."
On average, releases of information specialist earn a lower salary than information coordinators. Some industries support higher salaries in each profession. Interestingly enough, releases of information specialist earn the most pay in the insurance industry with an average salary of $51,336. Whereas information coordinators have higher pay in the manufacturing industry, with an average salary of $53,181.releases of information specialist earn lower levels of education than information coordinators in general. They're 5.9% less likely to graduate with a Master's Degree and 1.1% more likely to earn a Doctoral Degree.Information coordinator vs. Health information technician
A health information technician is primarily responsible for managing and handling patient information, ensuring accuracy and confidentiality. They coordinate with various health care workers to gather patient data, laboratory results, test findings, and medical histories, encoding them in clinical databases in a timely and efficient manner. They must analyze every information to detect any inconsistencies, performing corrective measures right away. Furthermore, as a health information technician, it is essential to utilize particular software and systems when processing information, all while adhering to the hospital's policies and regulations.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from information coordinator resumes include skills like "federal regulations," "ehr," "data collection," and "icd-10," whereas a health information technician is more likely to list skills in "office equipment," "transcription," "birth certificates," and "cerner. "
Health information technicians earn the best pay in the government industry, where they command an average salary of $35,705. Information coordinators earn the highest pay from the manufacturing industry, with an average salary of $53,181.health information technicians typically earn similar educational levels compared to information coordinators. Specifically, they're 5.0% less likely to graduate with a Master's Degree, and 0.0% less likely to earn a Doctoral Degree.Information coordinator vs. Health information specialist
A health information specialist is in charge of overseeing and developing strategies to optimize information management procedures in hospitals, physicians' offices, and other similar environments. Their responsibilities revolve around gathering and updating medical records, receiving and organizing files, and updating databases according to the appropriate coding systems and procedures. Furthermore, as a health information specialist, it is essential to coordinate with nurses and other staff to ensure accuracy in documentation, all while adhering to the company's policies and regulations.
Even though a few skill sets overlap between information coordinators and health information specialists, there are some differences that are important to note. For one, an information coordinator might have more use for skills like "customer service," "phone calls," "rehabilitation," and "ehr." Meanwhile, some responsibilities of health information specialists require skills like "excellent organizational," "cycle management," "office equipment," and "cerner. "
Health information specialists enjoy the best pay in the health care industry, with an average salary of $33,177. For comparison, information coordinators earn the highest salary in the manufacturing industry.The average resume of health information specialists showed that they earn similar levels of education compared to information coordinators. So much so that theyacirc;euro;trade;re 3.7% less likely to earn a Master's Degree and more likely to earn a Doctoral Degree by 0.1%.Types of information coordinator
Updated January 8, 2025











