What Does An Information Coordinator Do?

An information coordinator is a professional who is responsible for collecting, analyzing, processing, and distributing information according to an organization's policies. With effective communication skills, information coordinators must serve as the main spokesperson for the company who deals primarily with the media and reporters. They are required to provide annual reports, company newsletters, and information so that investors can decide whether to invest in the company. Information coordinators must also maintain the security and confidentiality of the records of clients as well as other confidential information.

Here are the duties and responsibilities that an Information Coordinator is likely to perform in their role.

  • Manage overall office functions including filing, emailing, organizing, and creating projects and financial/budget management.
  • Retrieve subpoenas and court orders.
  • Follow UPMC's guidelines for EMTALA.
  • Act as a legal liaison for BWH analyzing subpoenas and court orders.
  • Utilize Cerner, Invision, and Doma to locate and create charts for patient records.
  • Create and proofread certificates of recognition, in memoriams, action requests and transfer memos.
  • Update the facility yearly with HIPAA regulations and confidentiality guidelines.
  • Maintain the security and confidentiality of client records and other confidential information per HIPAA regulations.
  • Monitor hazardous material inventory control procedures, maximize source reduction, and monitor hazardous waste proper storage and prescribe disposal practices.
  • Conduct DRG/ICD-9-CM/CPT-4 coding seminars, in-services, and one-on-one training for staff.
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Information Coordinator Traits
Analytical skills
Analytical skills have to do with gathering information from various sources and then interpreting the data in order to reach a logical conclusion that benefits the business.
Technical skills
Technical skills refer to specific ability or knowledge that is needed to carry out every day responsibilities, such as physical or digital tasks.
Compassion is a skill that is necessary for working with others as you're able to put aside your differences and show genuine kindness toward others.

Information Coordinator Overview

Compared to other jobs, information coordinators have a growth rate described as "much faster than average" at 11% between the years of 2018 - 2028 according to the Bureau of Labor Statistics. In fact, the number of information coordinator opportunities that are predicted to open up by 2028 is 23,100.

Information coordinators average about $23.46 an hour, which is roughly an annual salary of $48,794. Additionally, information coordinators are known to earn anywhere from $23,000 to $103,000 a year. This means that the top-earning information coordinators make $80,000 more than the lowest earning ones.

Maybe you're a current information coordinator looking for a new opportunity, or maybe you're entertaining the notion of becoming an information coordinator and want to see how it compares to similar jobs. We've compiled extensive information on becoming an emergency department volunteer, release of information specialist, health information technician, and health information specialist just so you can compare. But more on how these roles compare to a information coordinator later.

Information Coordinator Skills and Personality Traits

We calculated that 14% of Information Coordinators are proficient in Medical Records, Procedures, and Patient Care. They’re also known for soft skills such as Analytical skills, Technical skills, and Compassion.

We break down the percentage of Information Coordinators that have these skills listed on their resume here:

  • Medical Records, 14%

    Obtained, posted and analyzed medical data to ensure information was properly recorded into medical records and the patient documentation system.

  • Procedures, 13%

    Improved productivity and protected revenue through development and implementation of cross-departmental processes and procedures through coordination with department management.

  • Patient Care, 9%

    Interfaced with nursing homes and doctors to solve problems relating to patient care.

  • Customer Service, 7%

    Worked closely with numerous internal departments such as inventory, purchasing, sales and external customers thereby providing excellent customer service.

  • Health Information Management, 6%

    Coordinated the restructuring of the Health Information Management (HIM) Motivation and Morale Committee (M&M Committee).

  • Hipaa, 5%

    Updated the facility yearly with HIPAA regulations and confidentiality guidelines.

Additionally, information coordinators have more skills than just medical records, procedures, and patient care. Read about their personality traits here:

  • The most important (and we mean most important) skill for an information coordinator to have in this position is this: analytical skills. Health information technicians must understand and follow medical records and diagnoses, and then decide how best to code them in a patient’s medical records. Analytical skills can be used by a information coordinator in order to supervised and trained data entry operators on accuracy and timely completion of jobs.
  • Another commonly found skill for an information coordinator is the following: technical skills. Health information technicians must use coding and classification software and the electronic health record (ehr) system that their healthcare organization or physician practice has adopted. Check out this example of how information coordinators use technical skills: "liaised with suppliers to gather all product information for new items including technical specifications."
  • It goes without saying that an information coordinator must have integrity. That's like saying a painter must have paint. Health information technicians work with patient data that are required, by law, to be kept confidential These integrity are utilized daily by information coordinators. Don't believe us? Check out this resume example: "ensured coordination, integration, communication, implementation, integrity, and evaluation of operating policies and procedures with facility standards."
  • Interpersonal skills. Health information technicians need to be able to discuss patient information, discrepancies, and data requirements with other professionals such as physicians and finance personnel. This is demonstrated in the following example: "utilized interpersonal and communication skills to sell product."
  • See the full list of information coordinator skills.

    Over half of information coordinators have graduated with a bachelor's degree. In fact, it seems 42.6% of people who became an information coordinator earned a bachelor's degree. When it comes down to graduating with a master's degree roughly 16.1% in this career have them. If you're wanting to pursue this career, it seems it may be possible to be successful with a high school degree. In fact, most information coordinators have a college degree. But about one out of every six information coordinators didn't attend college at all.

    The information coordinators who went onto college to earn a more in-depth education generally studied business and health care administration, while a small population of information coordinators studied computer information systems and communication.

    Once you've graduated with your degree, you're ready to tackle the world as an information coordinator. But where to start? Generally, information coordinators are hired the most by Dallas Independent School District, Diversicare Healthcare Services, and Fairview Health Services. Currently, Dallas Independent School District has 2 information coordinator job openings, while there are 2 at Diversicare Healthcare Services and 2 at Fairview Health Services.

    But if you want to earn the most bang for your buck, information coordinators tend to earn the biggest salaries at Diversicare Healthcare Services, CVS Health, and Burns & McDonnell. Take Diversicare Healthcare Services for example. The median information coordinator salary is $77,362. At CVS Health, information coordinators earn an average of $76,160, while the average at Burns & McDonnell is $63,951. Now before you get too googly-eyed over those digits, take into consideration how difficult it might be to secure a job with one of these companies. While Diversicare Healthcare Services has 2 job listings for information coordinators, CVS Health and Burns & McDonnell only have 0 and 0 job listings respectively.

    View more details on information coordinator salaries across the United States.

    The most distinguished information coordinators are known to work for Verizon, University of Pittsburgh Medical Center, and The Walt Disney Company. In order to figure this out, we assessed which schools information coordinators earned their degrees, and then looked into the companies that hired information coordinators from the top 100 U.S. educational institutions.

    For the most part, information coordinators make their living in the health care and non profits industries. Information coordinators tend to make the most in the utilities industry with an average salary of $65,580, while they generally only make $58,061 and $49,781 in the professional and manufacturing industries respectively. Additionally, information coordinators who work in the utilities industry make 0.0% more than information coordinators in the non profits Industry.

    The three companies that hire the most prestigious information coordinators are:

      What Emergency Department Volunteers Do

      Let's see how emergency department volunteer compares. We'll first look at the salary differences. On average, emergency department volunteers are paid $17,813 lower than information coordinators per year.

      Even though information coordinators and emergency department volunteers have vast differences in their careers, the skills required to do both jobs are similar. Just as an example, both careers require medical records, patient care, and hipaa in the day-to-day roles.

      These skill sets are where the common ground ends though. An information coordinator is more likely to need to be skilled in procedures, customer service, health information management, and data entry. Whereas a emergency department volunteer requires skills like emt, rn, cpr, and trauma. Just by understanding these different skills you can see how truly different these careers are.

      Onto a more studious topic, it's no surprise that emergency department volunteers tend to reach lower levels of education than information coordinators. The actual difference in levels of education may actually surprise you. Emergency department volunteers are 5.2% less likely to graduate with a Master's Degree and 0.5% more likely to have a Doctoral Degree.

      What Are The Duties Of a Release Of Information Specialist?

      Next up to compare are releases of information specialist, which typically earn a higher pay of roughly $8,616 higher than information coordinators per year.

      A similarity between the two careers of information coordinators and releases of information specialist are the skills associated with both roles. The similar skills include medical records, patient care, and customer service.

      But both careers also require different skills. While information coordinator also utilizes skills like procedures, health information management, new admissions, and patient data, the typical release of information specialist is skilled in areas like patient health information, quality products, regulatory agencies, and federal laws. This is just the beginning of what makes these two careers so very different.

      While we already know that releases of information specialist earn higher, we took a step further to see what industry these workers typically make the most. Interestingly, releases of information specialist earn the most pay in the health care industry with an average salary of $58,146. Whereas, information coordinators have higher paychecks in the utilities industry where they earn an average of $65,580.

      When it comes to education, releases of information specialist tend to reach lower levels of education than information coordinators. In fact, they're 11.6% less likely to graduate with a Master's Degree and 0.5% less likely to earn a Doctoral Degree.

      How a Health Information Technician Compares

      A health information technician is primarily responsible for managing and handling patient information, ensuring accuracy and confidentiality. They coordinate with various health care workers to gather patient data, laboratory results, test findings, and medical histories, encoding them in clinical databases in a timely and efficient manner. They must analyze every information to detect any inconsistencies, performing corrective measures right away. Furthermore, as a health information technician, it is essential to utilize particular software and systems when processing information, all while adhering to the hospital's policies and regulations.

      In the hole for a comparison are health information technicians. On an average basis, this career brings in lower money than information coordinators with a lower salary of $9,476 annually.

      Information coordinators and health information technicians both have similar skills such as medical records, patient care, and customer service, but they differ when it comes to other required skills.

      Some important key differences between the two careers are the other skills necessary to get the job done. For example, an information coordinator is likely to be skilled in procedures, health information management, new admissions, and federal regulations, whereas a health information technician is skilled in regulatory agencies, healthcare, birth certificates, and cerner.

      Interestingly, health information technicians earn the most pay in the non profits industry, where they command an average salary of $40,614. As mentioned previously, information coordinators rake in the most money in the utilities industry with an average salary of $$65,580.

      For educational purposes, health information technicians are known for reaching lower levels when compared to information coordinators. In fact, they're 12.3% less likely to graduate with a Master's Degree, and 1.2% less likely to earn a Doctoral Degree.

      Description Of a Health Information Specialist

      A health information specialist is in charge of overseeing and developing strategies to optimize information management procedures in hospitals, physicians' offices, and other similar environments. Their responsibilities revolve around gathering and updating medical records, receiving and organizing files, and updating databases according to the appropriate coding systems and procedures. Furthermore, as a health information specialist, it is essential to coordinate with nurses and other staff to ensure accuracy in documentation, all while adhering to the company's policies and regulations.

      Next up off the bench for comparison are health information specialists. In this career, workers tend to earn a lower pay than information coordinators by about $8,224 per year.

      While their salaries differ, information coordinators and health information specialists both use similar skills to perform their jobs like medical records, patient care, and health information management.

      Even though their skill sets overlap, there are some key differences that are important to note. For one, an information coordinator tends to have more use for skills like procedures, customer service, new admissions, and special projects. Meanwhile, a typical health information specialist makes use out of skills like cerner, patient health information, regulatory agencies, and paper records. The difference in skills between the two professions really shows how different the two are.

      Health information specialists tend to earn a higher salary in the health care industry with an average of $40,657.

      When it comes to education, these two careers couldn't be more different. For example, health information specialists typically reach lower levels of education than information coordinators. So much so that the likelihood of them earning a Master's Degree is 6.2% less. Additionally, they're less likely to earn a Doctoral Degree by a whopping 1.1%.