Information Engineer remote jobs

About Us: Join Aleron Group, a global workforce and business solutions company that builds relationships and empowers the workplace. Since 1957, we've been at the forefront of the workforce industry. Our renowned portfolio of companies, including Acara Solutions, Acara Solutions India, Broadleaf Results, Lume Strategies, TalentRise, and Viaduct, delivers tailored talent solutions, workforce management, IT services, and more to meet the ever-evolving needs of our clients. We transform the workplace for people and businesses around the world. What Aleron has to offer: Full benefits package that includes health insurance, health savings account, dental insurance, disability insurance, life insurance, vision insurance, and 401(k) PTO, plus 10 paid holidays *Pay: $60,000 to $70,000 Job Summary: The Technical Support Analyst works with internal employees as well as external customers to provide hardware and software support for a wide range of technology challenges. Essential Duties and Responsibilities: Desktop support-desk-side and remote phone support. Provide 1st and 2nd level help desk support for end users and application support. Assists with installations and workstation deployment. Updates all workstations that are connected to the network. Install, configure, and troubleshoot hardware and software issues and rebuild workstations. Monitor for viruses for operating system and network device updates. Monitor backup procedures and processes, conduct data restores when required. Support multiple branches throughout the company. Some travel to remote offices or external customer sites as needed. Provide detailed and comprehensive documentation in a problem-tracking database to ensure proper escalation of incidents. Use remote access tools to perform diagnostics on users' PCs. Other Duties: Communicate with other members of the IT department regarding various issues and projects concerning the networking and computer access of the company. After-hours on-call rotation. Submit periodic reports to management as requested. Update and monitor Windows Server environment as needed. Responsible for various other administrative duties as directed by the company. Qualifications and Skills: Required: Bachelor's degree in Computer Science or 4 years of experience working in technical support 3 years of experience in a help desk and IT environment 1 year of experience in computer project management, backup systems, and configurations 1 year of proficiency in Windows, Office 365, TCP/IP protocol, third-party applications, telecommunication capabilities and connectivity knowledge, and various hardware and printers Must be able to work after hours and weekends when required to support projects and able travel to remote offices as needed Broad knowledge of desktop applications, and familiarity with PC configuration using automation tools and LAN troubleshooting skills Strong verbal and interpersonal communication skills Preferred: Analytical and detail-oriented in nature with the ability to organize complex material Physical Demands, Work Environment, and Travel: Ability to lift and move up to 50 pounds regularly This role operates in a modern, hybrid work environment, utilizing technology such as laptops, video conferencing tools, cloud-based applications, and collaborative platforms. Flexibility for remote work is supported, while in-office settings may still involve the use of standard office equipment like computers, telephones, and printers. The physical demands described here are representative of those required for an employee to successfully perform the essential functions of this job. While carrying out job duties, the employee must regularly be able to speak clearly and hear effectively to communicate with others. The role also frequently requires standing, walking, using hands for fine motor tasks, and reaching with arms. Additional Information: This job description is subject to change and may be adjusted to meet the company's needs. Upon receiving an offer of employment, candidates will be required to undergo a background check and drug screening. Depending on the role, additional industry-specific skills testing may also be necessary prior to placement. Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, and Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status. * The compensation range provided represents our good faith representation of the high and low pay range for this position.

● Provide technical support for office staff, consultants, and guests regarding AV and IT systems. This includes, but is not limited to, managing issues and requests-logged as tickets-related to computer hardware and software, mobile devices, network connectivity, video conferencing, convening space systems, and teleconference systems, as well as any other related technical tasks. ● Provide technical support and set-up assistance for audio/video (AV) equipment and connectivity to support client staff, consultants, and external groups utilizing office facilities for meetings, presentations, and other AV activities. ● Provide support and assistance for system or application testing carried out by the client's AV and IT Department. ● Assist in implementing ongoing preventive maintenance and updates as needed. ● Ensure convening systems are updated and tested, and provide necessary support as required ● Assist in resolving critical AV system issues and be available as needed ● Assist the AV and IT department in ensuring the physical and network security of the office's systems. ● Responds to end-user calls promptly, adhering to the Service Agreement Level (SAL). Escalates unresolved issues to the appropriate internal level, follows up on status, and provides timely updates. ● Provide essential remote support for technical issues encountered by staff working from home or in flexible arrangements. ● Collaborate closely with the New York Information Technology department and the Global Service Desk to coordinate and escalate tickets that require further assistance or fall outside the core responsibilities or access rights. ● Record and update all service issues, requests, and change requests in the client's ticketing system. ● Assist the IT department in ensuring proper accounting of the client's AV/IT assets. Track all asset changes and update the client's asset tracking system as needed. ● Provide periodic status reports covering all ongoing issues, requests, change requests, system status, inventory status, and completed activities. The operational support scope for these categories includes fulfilling the following functions: ● Product updates and upgrades are subject to client policies and procedures ● System proactive maintenance and monitoring of IT equipment. ● Proactive tracking of video conferencing and convening equipment. ● Root cause analysis that may interrupt AV system and office, convincing space ● Problem Management of incidents occurring due to the monitoring agent identification ● Telephonic call answering ● Monthly activities report consolidation. Qualifications and skills requirements of the assigned resource ● Proven experience in AV/IT service desk or other tech customer support role. ● Tech-savvy with good working knowledge and understanding of AV systems, computer systems, mobile devices, and different tech products. ● Technical ability to diagnose and resolve basic technical issues. ● Excellent verbal and written communication skills in English ● A technical, logical thought process and customer-oriented ● An ability to prioritize and escalate. ‘● Familiar with ITIL Foundation ● CompTIA's A+ and Network+ certificates Education: Bachelor's degree or higher with a technology focus. Majors include Math, Engineering, Computer Science, Computer Information Systems, Information Technology, Cyber Security, and others. 3.0 GPA or higher. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Our client requires all the employees working on this engagement to be COVID-19 vaccinated. If you need a reasonable accommodation for a sincerely held religious belief or medical condition, please contact ************************

About Us Adeia Inc. (Nasdaq: ADEA) is a technology company known for developing foundational innovations that enable next-generation solutions for the semiconductor and media industries. Adeia is headquartered in San Jose, CA, with approximately 150 employees, primarily in North America. Adeia invents, develops, and licenses fundamental innovations that shape the way millions of people explore and experience entertainment in an increasingly connected world. From TVs to smartphones, and across all types of entertainment experiences, Adeia's technologies allow users to manage content and connections in a way that is smart, immersive, and personal. Position Summary The System Administrator III is responsible for managing Adeia's critical IT infrastructure, including SaaS platforms, networking, security tools, and endpoint management systems, while driving automation, compliance, and operational excellence. Serving as a senior escalation point for Help Desk support, this role provides advanced troubleshooting and mentorship to improve team efficiency. By collaborating with help desk support, project management, and application engineering teams, the System Administrator III ensures a secure, reliable, and scalable technology environment that safeguards business operations, maximizes technology investments, and supports long-term growth. Key Responsibilities Manage day-to-day IT Infrastructure operations, change management processes, system documentation, and support for primary SaaS platforms, including: Identity & Access Management: Okta, FastPass and Automated Account Provisioning Collaboration & Productivity: Microsoft Office 365 and a limited Google Workplace environment Data & Storage: Box Document Sharing, Druva Backup, and NAS servers in lab environments Device Management: Intune, Jamf, and LogMeIn Resolve Security Platforms: CrowdStrike, Cloudflare WARP, Mimecast, and KnowBe4 Networking: Meraki switches, access points, and CloudRadius Print Services: Papercut cloud print management Vendor Management: Internet service providers (ISPs) and SaaS vendors Automation: Workato or other middleware for workflow automation Act as an escalation pointfor Help Desk issues that cannot be resolved at Level 1(or)2: Provide senior-level troubleshooting and resolution support Train and mentor Help Desk staff to improve efficiency and response times Deploy and manage monitoring and observability solutions (e.g., Datadog, Splunk) to ensure proactive system health management Ensure security and compliance through: Enforcement of IAM best practices and MFA Collaboration with SOC/SIEM teams for incident response Adherence to governance and regulatory standards (SOC2, ISO 27001, GDPR) Lead root cause analysis for critical incidents, defining preventative and corrective actions Provide mentorship and knowledge sharing to junior administrators, fostering team growth and technical development Collaborate with security, cloud, and application engineering teams to align IT services with business priorities Take initiative in planning and executing IT projects, ensuring deadlines and quality standards are consistently met. Respond quickly to changing business needs and evolving technology environments, troubleshoot problems promptly, and implement lasting solutions. Work with teams and stakeholders while guiding Help Desk and junior admins to keep IT services reliable and aligned with business goals. Minimum Qualifications Bachelor's degree in computer science / information systems or equivalent experience 10+ years of experience in system administration with hybrid infrastructure exposure. Proficiency in Windows/Mac administration, virtualization platforms, and storage systems. Proven expertise managing core SaaS platforms, including identity & access (Okta, FastPass), collaboration (Office 365, Google Workplace), storage/backup (Box, Druva, NAS), device management (Intune, Jamf, LogMeIn), and security tools (CrowdStrike, Mimecast, Cloudflare WARP, KnowBe4). Strong skills in networking (Meraki, CloudRadius), print management (Papercut), and vendor/SaaS partner management. Experience with workflow automation (Workato or similar), scripting (PowerShell, Bash, Python), and system monitoring (Datadog, Splunk). Solid understanding of IT security, IAM, and compliance frameworks. Strong communication and problem-solving skills. Ability to lead technical projects and mentor peers. Preferred Qualifications Master's degree in computer science / information systems or equivalent experience Certifications: Microsoft 365 Certification, Azure Administrator Associate, CISCO certification, CISSP or similar. Workato Orchestrate or Agentic Platform experience Knowledge of disaster recovery, backup strategies, and business continuity planning. Experience with zero-trust security models and modern endpoint management (Intune, Jamf). Experience configuring application logging to Splunk Cloud The base compensation range for this hybrid role in San Jose, CA position is $140,000-180,000. Life @ Adeia: At Adeia, we are dedicated to creating a workplace where all employees have a voice and sense of belonging, feel safe and valued, and are acknowledged for how their unique differences contribute to organizational culture and business outcomes. Our employees and their families are important to us, and our comprehensive pay, stock, and benefits programs reflect that. Adeia supports personal well-being, builds financial security, and enables employees to share in our collective success. Rewards include: Competitive compensation (salary, equity, and bonuses) and comprehensive benefits are designed to foster work-life balance, care for your health, protect your finances, and help you save and invest for the future. Generous paid time away from work, including flexible time off, holidays and sick time, health and wellness initiatives, and a charitable match program to help you give back to your community. Great benefits, which vary by location and can be site-specific: employee discounts, transportation reimbursements, and fitness facilities. A flexible, hybrid work environment combining the best of in-office collaboration and community-building along with the benefits of working from home.

IT Support / Help Desk Fully Remote Pay: $19/hr. Shifts and training: Shift: 9am-6pm CST Monday-Friday Training is 2-4 weeks and it's M-F 8am-5pm CST Ideal start date is Dec 8th REQUIRED SKILLS AND EXPERIENCE Experience in Service Desk Support and Customer Service Support Technical Experience in validating employee and resetting passwords Knowledge of MS Office 2013 Product Suite and Office 365 Ability to multitask and function in a fast-paced, high energy environment Ability to quickly learn and retain information by means of written and verbal instruction Strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and team work Ability to build productive relationships with peers JOB DESCRIPTION Validate the employee asking for a password reset is an employee and provide password reset support via phone or chat and meet or exceed service level agreements for password resets Record requests, incidents and status information through the use of firm's ticket handling system Once password resets are mastered, move into traditional help desk support, high call volume ticket resolution issues as a level one analyst Manage daily individual performance based on key performance metrics including call capture, available time, speed of answer, call/chat resolution and customer service Meet and/or exceed service level agreements for all support interactions (e.g., phone, chat, tickets). Maintain communications with callers through resolution processes, particularly in difficult customer situations by keeping them informed of the status Ability to work a flexible schedule, including weekend days, to support 24x7 environment Utilize and contribute knowledge articles to the knowledge base

Notes: Possible Weekend or Unusual working hours role is sourcing for two separate shifts of the same role. Monday - Friday Must Have Skills / Requirements: 1) Proficient with Active Directory, MFA administration, and Windows administration 3+ years of experience 2) Proficient with PowerShell Scripting 3+ years of experience; Automating tasks to streamline workflows. 3) Proficiency managing incidents through company CRM 3+ years of experience; ServiceNow, etc. Nice to Have Skills / Preferred Requirements 1) Experience with post-production applications/systems a plus (Avid Production Asset Management) 2) Experience supporting enterprise domain migrations/consolidations a plus 3) Experience with Active Directory and MFA admin within Entertainment Industry. Soft Skills: 1) Relies on experience and judgment to plan and accomplish tasks with little supervision 2) Relies on experience and judgment to plan and accomplish tasks with little supervision 3) Strong verbal and written communication skills (Phone, Slack, Teams, Email, CRM) 4) Must maintain a flexible schedule to support a 24x7 production schedule Technology Requirements: 1) Proficient with Active Directory & MFA administration 2) Proficient with Windows administration 3) Competent in establishing & executing test plans with some supervision 4) Has experience providing direct support to customers in an enterprise environment 5) Has experience with incident and knowledge management in a CRM platform

At Titan Financials, we empower individuals and families through financial education and wealth-building strategies. Our mission is to provide clients with the knowledge, tools, and protection they need to build long-term financial security. We're expanding our team with IT professionals who want to transition into a more flexible, rewarding, and purpose-driven career. Role Description - This Is NOT an IT Job Are you an IT professional, systems engineer, help desk specialist, network technician, cloud engineer, or tech expert who wants: Freedom of time A career with less burnout Long-term financial stability Full control over your income and schedule If so, this opportunity is designed for you. This is not an IT position. There are: ❌ No support tickets ❌ No troubleshooting ❌ No on-call schedules ❌ No technical maintenance ❌ No deployments or outages Instead, this is a career transition opportunity where your analytical thinking, communication skills, and problem-solving abilities translate perfectly into helping individuals and families strengthen and “secure” their financial future. This is a fully remote, commission-based (no cap) role as a Financial Professional, ideal for IT workers seeking a flexible, scalable, and meaningful income stream. Flexible Schedule | Part-Time or Full-Time | 1099 Contract | Zero IT Work | Full Training & Mentorship Provided What You'll Do Educate clients on key financial concepts such as income protection, retirement strategies, debt management, and wealth building. Help families strengthen their financial “infrastructure,” applying the same organized, logical thinking used in IT. Build trust-centered relationships through transparency, communication, and ethical guidance. Identify clients' financial needs and create tailored strategies to help them reach long-term goals. Collaborate with a supportive team (many with IT backgrounds) who provide weekly mentorship and training. Build and manage your own client base while enjoying complete schedule flexibility. Why IT Professionals Excel Here IT workers succeed in this field because their core strengths apply naturally: ✔ NOT an IT Job - No Burnout Say goodbye to: Help desk queues Escalations Late-night outages On-call rotations High-stress deployments This career supports balance, wellbeing, and long-term stability. ✔ Freedom of Time & Remote Flexibility Work when you want. Work where you want. Design a career around your life-not the other way around. ✔ High Long-Term Earning Potential No salary cap. Residual income opportunities. Your income reflects your effort and skill-not your hours. ✔ IT Skills Transfer Seamlessly Analytical Problem-Solving: Break down financial concepts like you break down technical issues. Clear Communication: Explain financial strategies the same way you explain complex systems. Logical System Thinking: Build solid financial foundations like you build stable infrastructure. Ethical Standards: Confidentiality and trust are second nature to IT pros. Solution-Oriented Mindset: Identify gaps, solve problems, and implement strategies. Career Growth Path After 3 Months Within your first 90 days, you will have: Earned your U.S. State-Issued Life Producer License Completed our comprehensive training program for independent agents Gained a strong understanding of how to educate clients on essential financial concepts Participated in weekly 1-on-1 coaching and group training sessions Developed confidence in guiding clients and communicating value Earned your first promotion, recognizing your growth and early accomplishments After 1 Year By your first year, you will have: Mastered the responsibilities of the position with efficiency and confidence Built strong internal relationships with mentors and fellow professionals Been trusted with greater responsibilities as your expertise grows Achieved your second promotion, with a clear path toward becoming a Broker Created a lifestyle with more freedom, less stress, and greater financial stability than most IT roles can offer Basic Qualifications 18 years or older U.S. Social Security Number Able to pass a background check Willing to obtain a state life/health insurance license (training provided) Professional, ethical, strong communication skills Benefits 100% remote Flexible scheduling High-income potential Leadership development and ongoing support A positive, collaborative work culture No prior financial background required Location United States (Remote) Your Next Step If you're an IT professional ready to transition to a more flexible, less stressful, and more financially rewarding career-this is your opportunity to shift from supporting technology to helping families build strong financial systems. Job Types: Full-time, Part-time Application Question(s): Are you willing to undergo a background check, in accordance with local law/regulations? This position does require investment costs to obtain the proper license; if you are not currently licensed, are you willing to go through the steps to get licensed? You acknowledge this position is 100% remote working part-time of 10 hours per week. You acknowledge this position requires a minimum of 10 hours per week, attending weekly group trainings, and weekly 1-on-1 trainings to be successful. You acknowledge this position is 100% commission with no base pay and is designed to work alongside a full-time position. Work Location: Remote

The Ascend Story Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence. We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability. Our work environment fosters: Collaboration and teamwork Patient-First Mindset Work from home opportunities Career Growth and Professional Development Training Why Ascend? You'll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact-and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere. Position Overview: We are looking for a skilled IT Services Technician with extensive experience in Microsoft 365 ecosystems, particularly with Microsoft Intune and Azure Active Directory (Azure AD), including familiarity with Entra ID. This role is crucial in supporting our clients' needs for seamless, secure, and efficient IT operations. Position's main oversights and company impact Key Areas of Ownership: User Support: Provide first and second-tier technical support for Microsoft 365 services, resolving issues related to email, SharePoint, OneDrive, and Teams. Intune Management: Manage and troubleshoot device enrollments, application deployments, and compliance policies using Microsoft Intune. Azure AD Administration: Handle identity management, including user authentication, conditional access policies, and multi-factor authentication within Azure AD. Entra ID: Work with Entra ID for advanced identity protection, privileged identity management, and identity governance. Documentation: Maintain detailed documentation of support activities, problem resolutions, and user guides. Training: Conduct training sessions for users on new features or best practices in using Microsoft 365 tools. Incident Management: Monitor, escalate, and manage service incidents to ensure timely resolution and minimal disruption to business operations. Qualifications: Proven experience in a Services or IT support role with a focus on Microsoft 365. Deep understanding of Microsoft Intune for mobile device management. Experience with Azure AD, including Entra ID features. Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues. Excellent communication skills, both written and verbal, with a customer-first approach. Ability to work independently in a remote setting while maintaining productivity and team collaboration. Certifications like Microsoft Certified: Modern Desktop Administrator Associate or similar are highly beneficial. Physical Requirements: This is a hyrbid position. Please be aware that the physical requirements below should be considered prior to applying to the position: Prolonged Sitting: Ability to sit for extended periods during working hours. Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment. Visual Requirements: Adequate vision for reading computer screens and documents. Communication: Clear verbal and written communication skills for virtual meetings and correspondence. Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings. Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity. Ascend Healthcare Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.

**THIS IS AN OVERNIGHT SHIFT FROM 11 pm - 7:30 am ET** Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service. Schedule 11pm - 7:30am EST Monday to Friday Fully remote Location: Orlando, FL (Remote) Experience 2 years (minimum) in a technical support role Experience providing customer support Experience in 24x7x365 Managed Services preferred Experience using ITSM and Monitoring toolsets Qualifications, Education, and Training High school diploma required; college degree strongly preferred Must be a U.S. Citizen *NO VISAS* Microsoft Teams: 2 years (Required) Microsoft 365: 2 years (Required) Windows: 2 years (Required) Google IT Support Professional (Preferred) CompTIA A+, Network+, Security+ (Preferred) Microsoft MTA (Preferred) ITIL v4 Foundation (Preferred) Mac OS: 2 years (Preferred) Skills Highly analytical thinker and troubleshooter Detail oriented with excellent documentation and communication skills Self-motivated, passionate about technology, with the desire to learn new things Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS Foundational understanding of operating systems and servers, both physical and virtual. Experience working with active directory to perform basic tasks, such as user creation and password resets Responsibilities Triage tickets per specified severity levels Refer/ escalate customer issues to the appropriate level of support, as needed Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs) Perform account management services - User Account creates/disables/terminations/name changes, etc. Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs Distribute scheduled reports to customers as required Supporting end-users by diagnosing and resolving computer hardware, network, and application issues Assist with cross-training of other team members, as needed Perform other tasks as assigned by management Benefits 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Department: Managed Services

Our North West Houston client is looking to add an Infrastructure Team Lead! This role is direct hire with a hybrid schedule (4 days in office and 1 day work from home).The Infrastructure Team Lead will be 75% hands on work and 25% people management. The ideal candidate will have a deep understanding of Windows/Linux severs/systems and VMWare virtualization, and strong Azure experience. Responsibilities: Manage a team of System engineers and admins, to carry out day to day operations and data center related activities Manage all virtualized platforms to support critical applications with zero unplanned downtime Responsible for the on-call scheduling to support the business and application teams Manage IT budgets and cost allocations Responsible for carrying out life cycle management for physical and virtual infrastructure Responsible for designing and maintain corporate back up policies Collaborate with other IT system departments Qualifications: Bachelors degree in Computer Science or related field 7+ years of progressive technical experience Strong knowledge in VMware Experience managing Azure infrastructure Linux experience

NOC Engineer | Remote | Weekend Shift, 7pm-7.30 am Friday to Sunday | 95-110k What's in it for you Working as a team to take ownership of the infrastructure within a law firm Competitive salary of 95-110k Good benefits package Fully remote work 7pm-7.30 am Friday to Sunday Responsibilities Remotely monitor network connectivity and speed Go on-site if there is a critical situation Remote troubleshooting of network and systems issues Lead and partake in incident response Perform a root cause analysis, and escalate to the engineering team when needed Report to the Network Operations Senior Manager Must-Haves Minimum 5 years of experience in an IT Support role Experience troubleshooting the following technologies: Cisco IOS Cisco routing and switching Windows, Office 365 and Microsoft Exchange VMware Good-to-haves Familiarity of HA concepts and technology

Senior Infrastructure Engineer (100% Remote- Nutanix, Linux, Dell, HP) Optomi, in partnership with a client is seeking an Infrastructure Engineer to join their team. This role will help to support multiple parts of the infrastructure including Nutanix storage, Linux systems, and Dell backup tools. In addition, this candidate will have experience across Windows environments, Active Directory, virtualization, and some networking. Responsibilities: Troubleshoot various infrastructure and system issues Design, build, and maintain on-premises and cloud-based infrastructure (e.g., AWS, Azure, GCP). Manage and optimize server environments including Windows, Linux, and virtualized platforms (VMware, Hyper-V). Use Nutanix and Dell-based tools for storage Configure and support network infrastructure (switches, firewalls, VPNs, load balancers). Monitor system performance and troubleshoot issues to ensure high availability and optimal performance. Implement infrastructure-as-code and automation tools (Terraform, Ansible, CloudFormation, PowerShell). Maintain backup, disaster recovery, and business continuity plans. Ensure infrastructure security through patching, vulnerability management, and access control. Collaborate with development, security, and DevOps teams to support deployment pipelines and application hosting. Apply today if your background includes: Experience utilizing tools such as Nutanix, HP, and Linux servers/OS Various infrastructure experience around AD, networking, systems, cloud, and virtualization Ability to communicate effective across various clients and business units 5+ years of experience in infrastructure engineering, system administration, or a similar role. Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs). Hands-on experience with virtualization and containerization (VMware, Docker, Kubernetes).

System Engineer - Full-Time, Direct Hire (W2 Only) Salary Range: $145K-$160K + Quarterly Bonuses Eligibility: U.S. Citizen or Permanent Resident Only Job Description We are seeking a System Engineer for a full-time, direct-hire role supporting enterprise infrastructure within a hybrid environment-onsite Monday through Thursday in 10038, with remote work on Fridays. This position requires a strong technical foundation across storage systems, virtualization, server technologies, and identity/access security. The engineer will work hands-on with Cisco UCSx blade systems, VMware, Azure Conditional Access, and various supporting technologies to ensure a secure, stable, and high-performing environment. You will be responsible for designing, deploying, and maintaining infrastructure platforms, troubleshooting complex issues, supporting upgrades and patching cycles, and collaborating with cross-functional teams. Ideal candidates bring strong problem-solving skills, a proactive approach, and the ability to operate in a mission-critical environment. Must-Have Skills Enterprise Storage administration MS Azure Conditional Access (policy configuration and security enforcement) Cisco UCSx - Unified Computing System (Blades) VMware (vSphere, ESXi, virtual infrastructure support) Nice-to-Have Experience SFTP Microsoft Exchange Healthcare industry exposure Linux administration or troubleshooting This opportunity is available to W2 candidates only seeking long-term employment. Only U.S. Citizens or Permanent Residents are eligible to apply. No corp to corp or contract.

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The Langham, Boston is one of the city's most historic hotels and one of the most iconic luxury hotels in the US. You will work closely with the Director of IT in the day-to-day operations of the IT department as well as supporting property guests by delivering high standards in alignment with the culture and values of Langham Hospitality Group. Key Responsibilities: Provide technical assistance (via phone, email, or in person) and support for helpdesk tickets Provide outstanding client and guest support in line with 5-star Hotel standards Available for guest room and meeting room technology support as necessary Conduct self in a most professional manner at all times to reflect the Hotel standards Assist with the rollout of new systems and updating of existing systems in a 24/7 production environment Maintain inventory for all hardware and software assets Work with Director of IT to ensure strict enforcement of Infosec policies Create and maintain ActiveDirectory user and machine accounts Take lead on new user onboarding Act as an onsite expert for Microsoft Office products Under guidance of Director of IT, act as escalation point for A/V system troubleshooting Assist with the general troubleshooting of network backbone, server, and storage components, and escalate or resolve with vendor support as necessary Support management and staff in their utilization of remote work software Ensure that each piece of computer equipment and the computer room are kept clean Organize and maintain repository of software and license information Act as “system owner” for select systems as delegated by Director of IT Any other IT-related duties as delegated by the Director of IT Qualifications: 2-3 years' experience supporting business systems Candidate should have a mature and professional attitude with good written and oral communication skills Willing to work a flexible schedule in order to accomplish all major responsibilities and tasks An analytical approach to problems and a regard for detail and accuracy Able to provide help and support to both guests and colleagues Capable of seeking solutions and answers utilizing both group and external sources A self-motivated individual able to identify, take ownership and implement new technology related procedures that will improve guest service, operations and profitability Able to break down and relay technical information to non-technical persons All relevant certifications acquired and up to date Legally authorized to work in the United States Salary Range: $36.05 - $38.46 per hour For more information about the property, please visit: ****************************************************

We are a fast growing Managed Service Provider supporting clients across critical industries with a culture built around accountability, responsiveness, and client care. We are hiring a System Engineer with MSP experience who enjoys deep troubleshooting and also wants consistent project exposure while working closely with a high performing team. This is a hybrid role that blends escalation ownership with project delivery. You will handle higher level support issues while also driving client projects like onboarding, migrations, and infrastructure improvements. What You Will Do Serve as the Level 2.5 escalation point across servers, networking, cloud, and security Own and deliver projects such as Microsoft 365 migrations, onboarding for new clients, server and firewall deployments, and workstation rollouts Troubleshoot complex issues across Windows Server, Active Directory, Microsoft 365, Intune, and VoIP Perform proactive maintenance including patching, monitoring, and system optimization Implement and support security controls such as EDR, MFA, and encryption Conduct network and security reviews and help remediate risk Manage work in ConnectWise with clear documentation, time entry, and client ready updates What You Bring MSP experience supporting multiple client environments Strong Windows Server and Active Directory skills Microsoft 365 support experience plus Intune fundamentals Solid networking skills including firewalls, switching, wireless, DNS, and DHCP Experience with SonicWall, Fortinet, or similar firewalls Experience with virtualization using VMware and or Hyper V and backup solutions Strong communication, organization, and documentation habits Must have a car for occasional local onsite visits Pay and Benefits $100k to $110k Hybrid WFH schedule Medical, dental, vision, and life insurance Certification reimbursement

Senior D365 F&O Support Engineer | 455001 DETAILS 6M C2H Hourly / Salary: to $140K+ Vaco Technology is currently seeking a Senior D365 F&O Support Engineer for a 6M C2H that is 100% remote. The Senior D365 F&O Support Engineer will serve as a Tier-3 escalation resource, owning complex technical investigations and delivering permanent resolutions for high-impact production incidents across large-scale, mission-critical D365 F&O environments. The Senior D365 F&O Support Engineer will join an enterprise managed services practice and will critically focus on providing advanced production support, incident resolution, and proactive stability improvements for global D365 F&O Implementations. Incident Management (P1 / P2) - Lead diagnosis / resolution of critical production incidents in D365 F&O | Coordinate cross-team response during outages and major disruptions Root Cause Analysis - Perform deep-dive investigations into performance degradation / batch failures / integration errors / data inconsistencies / custom extension defects Advanced Troubleshooting Tools - X++ Debugging / Trace Parser / SQL Server Profiler / LCS Environment Monitoring / Application Insights / Azure Diagnostics Hotfix / Deployment Engineering - Develop / Test / Deploy Hotfixes and Deployable Packages to Production / Sandbox via LCS and Azure DevOps Performance Optimization - Query Tuning / Index Management / Batch Framework Optimization / Application-Level Performance Improvements Escalation Management - Collaborate Directly with Microsoft Premier Support / CSS on Escalated Cases | Serve as Primary Technical POC Cross-Functional Collaboration - Partner with Functional Teams / Infrastructure Engineering / Client IT Stakeholders During Incidents / PIR Reviews Post-Incident Reporting - Author detailed post-mortem reports | Develop and implement preventive controls to reduce recurrence Monitoring / Runbooks - Build / maintain monitoring, alerting, operational runbooks, and support documents Technical Leadership - Provide guidance / mentorship to mid-level engineers | Support process maturation On-Call Rotation - Participate in structured on-call rotation with premium compensation About the Project: Our client (MSP) has just won a flagship, enterprise-wide support contract with a Fortune 200 client that has fully replaced its direct Microsoft support with their services. To deliver immediate white-glove support, they are building a dedicated 6-person Microsoft Engineering Team, including 2 D365 F&O Administrators, 2 Modern Workplace / M365 Generalists, 1 Power Platform Engineer, and 1 Azure Engineer. These are all is a high-visibility roles that demands strong technical depth, exceptional customer-facing communication, composure under pressure, and the ability to multitask across high-volume tickets. JOB REQUIREMENTS Senior D365 F&O Support Engineer - Lead Diagnosis / Resolution of Critical Production Incidents | Coordinate Cross-Team Response for Outages / Major Disruptions D365 F&O - D365 F&O Architecture (expert knowledge) / Metadata Models / Batch Framework / Data Entities / Security Configuration X++ Engineering (advanced) - Hands-on X++ Development / Extensions Framework / Event Handlers / Chain-of-Command / Customizations / Refactoring SQL / Performance - SQL Server Performance T / Query Optimization / Azure SQL Troubleshooting Production Support Expertise - Resolving Complex P1 / P2 Incidents in High-Volume D365 F&O Deployments (calm / methodical response under pressure) Diagnostics / Monitoring Tools - LCS diagnostics / Trace Parser / PerfTimer / X++ Profiler / Azure Monitoring and Telemetry Tools Azure Integration - Logic Apps / Service Bus / Azure Functions / DataFactory ALM / DevOps - Solution Build / Deployment using Azure DevOps Pipelines / Branching / Code Reviews / Automated Builds PREFERRED (not required) Certifications - Strong preference for MB-500 / MB-700 / MB-920, etc. MS Partner Manager Services Organizations / Enterprise-Level D365 F&O Support Team Enterprise Environment - Support for Global / High-Transaction-Volume D365 F&O Implementations | Complex Multi-Legal-Entity Architecture Service Management - ITIL Practices / Incident / Problem / Change Management Frameworks (familiarity) Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

My client is a rapidly expanding technology firm operating a high-scale cloud infrastructure that supports mission-critical services. They're looking for a Senior Infrastructure Engineer to lead the design, deployment and optimisation of their foundational systems. What you'll be doing Architect and implement scalable infrastructure across cloud environments (public/private/multi-cloud). Develop and manage platform services for compute, storage, networking, security and deployment pipelines. Collaborate with engineering, product and operations teams to ensure reliability, performance and cost-efficiency. Drive automation and DevOps best practices: IaC, CI/CD, monitoring, logging and incident response. Be the go-to person for infrastructure strategy, guiding architectural decisions and technical standards. What we're looking for Solid experience as an infrastructure engineer or platform architect, ideally in large-scale, high-availability environments. Expertise with cloud platforms (AWS, Azure, GCP) and infrastructure-as-code tools (Terraform, Pulumi etc). Strong understanding of networking, security, storage, logging/monitoring and distributed systems. Self-starter who can operate independently and influence across multiple teams. Excellent communication skills: you'll be articulating technical architecture to both engineers and non-technical stakeholders. Why join them? Play a pivotal role in shaping an infrastructure platform that supports rapid growth and high scale. Opportunity to bring your ideas-architecture, tooling, automation-and drive real change. A culture that values engineering excellence, collaboration and ownership. Hybrid working model, offering flexibility while staying connected with the team. Next steps If you're a seasoned infrastructure engineer ready to step into a role where your architectural impact will matter, apply, or send your resume and a few sentences as to why you're interested to *************************

We're looking for an experienced Endpoint Engineer to join a global technology team at a leading quantitative trading firm. This is a unique opportunity to take full responsibility for modern endpoint management and identity systems in a fast-paced, high-performance environment - where your expertise directly supports the technology driving global financial markets. As part of the infrastructure team, you'll oversee endpoint devices across multiple international offices, manage identity and access systems, and strengthen endpoint security. You'll play a critical role in ensuring the reliability, compliance, and performance of an advanced global infrastructure. The ideal candidate is hands-on, solutions-focused, and thrives when working at scale with both Windows and mac OS environments. This is a role for someone who wants to build, not just maintain - someone capable of designing and implementing enterprise endpoint systems from the ground up. If you've led small teams, deployed Intune or Jamf in production, and enjoy owning complex environments end to end, you'll fit right in. Responsibilities Manage and maintain all enterprise endpoint devices (Windows 11 and mac OS) using MDM platforms such as Microsoft Intune and Jamf Pro Configure, administer, and support the Microsoft 365 Suite - including Exchange Online, SharePoint, Teams, and OneDrive for Business Oversee Microsoft Entra ID (Azure Active Directory), including Conditional Access Policies, Dynamic Groups, and Enterprise Applications Implement and maintain endpoint protection solutions Ensure compliance with enterprise security standards, device policies, and data protection frameworks Support and troubleshoot endpoint, identity, and access issues across global offices and remote environments Collaborate with infrastructure, security, and operations teams to improve endpoint management and security posture Contribute to the development and automation of processes using Power Automate, Logic Apps, or similar tools Requirements Proven experience managing Windows 11 and mac OS endpoints in enterprise environments using Intune and/or Jamf Pro Strong knowledge of Microsoft 365 administration, including collaboration and automation tools Deep understanding of Microsoft Entra ID (Azure AD), Conditional Access, and application management Demonstrated experience implementing endpoint protection and security solutions Broad technical background - experience in smaller environments with wide responsibility is ideal Prior experience owning or building endpoint and M365 environments from scratch Salary Up to $150,000 base salary (flexible, depending on experience) Discretionary annual bonus Company perks Location Chicago (on-site) Work from home opportunities Join a global, technology-driven firm where you'll have the autonomy to design, implement, and secure modern endpoint environments - all while working alongside some of the brightest minds in finance and engineering

Looking for someone who can manage and enhance Windows Server infrastructure, including Active Directory, on-premises, and cloud environments (GCP, Azure). Perform system upgrades, and security compliance, and automate tasks using PowerShell. Maintain VMware virtualization, and support CI infrastructure. Requires 5+ years in server administration, and experience with VMware, cloud platforms, and scripting. Bachelor's degree or equivalent experience required. Job Overview: Join a high-performing team responsible for building and maintaining our Windows server infrastructure and supporting our Active Directory environment. This infrastructure supports our client's critical applications, serving both internal partners and external customers. Participate in a high-performance culture by delivering high-availability solutions, implementing security best practices, remediating vulnerabilities, and delivering automated solutions for easier platform maintenance and deployment. As a thought leader in digital transformation and cloud migration, you will work with application teams to determine requirements, evaluate solutions, and implement those that achieve business objectives. Job Duties and Responsibilities: Perform daily administration of MS Windows Server (2012, 2016, 2019) on-premises and in the cloud (GCP, Azure). Conduct enterprise-level system upgrades of Windows Server OS, Active Directory, and other applications, including evaluation and installation of patches. Manage Active Directory, GPOs, DNS, SCCM, and other Windows core services. Build server images to conform to standards, including hardening and security compliance like CIS, SOX, and PCI. Manage service level agreements, documentation, and policies/procedures related to the virtualized and Windows environment. Participate in after-hours on-call rotation and respond to business emergencies. Remediate server vulnerabilities and communicate progress in weekly reports. Create and manage scripts to perform system tasks with PowerShell. Assist with the design, configuration, and maintenance of the Virtual Machine environment using Packer, Terraform, and VMware Virtualization Technology. Work with other IT team members to ensure standards are included, applied, and maintained across all product sets and solutions. Manage and maintain VMware virtualization environment on a hyper-converged server platform. Own and operate the company's release engineering infrastructure, including physical and virtual hardware, automation tooling, and continuous integration (CI) resources. Audit and secure services across development, test, and live environments. Work directly with other teams to onboard their software projects in the CI system and help them maintain their projects. Manage and perform backup and recovery tasks. Independently coordinate with system vendors to resolve system issues. Support and maintain the hardware and software infrastructure used by the Bank with a target of zero unplanned downtime. Consistently observe security best practices in all responsibilities. Assist with internal and external audits. Educational/Certifications: Bachelor's Degree in Computer Science, Information Systems, or a related field, or equivalent work experience. Experience and Skills: Windows Server Administration: 5+ years of relevant experience in MS Windows Server administration. Enterprise-level Server Administration: Demonstrated experience managing, implementing, and maintaining an enterprise-level server environment that includes VMware. VMware: Experience deploying and maintaining servers in a hosted virtual environment. Cloud: Experience deploying and maintaining servers in a public-cloud hosted environment like GCP and Azure. Active Directory: Solid knowledge of Active Directory, including GPOs, ADFS, DNS, and other core services. PowerShell: Practical experience scripting to automate tasks and processes. Networking: General knowledge of networking including TCP/IP, ACLs, VIPs, and VPNs. Knowledge of: Packer, Terraform, and GitLab. Top 3 Skills: Excellent problem-solving and organizational skills. Ability to balance multiple initiatives and demands simultaneously. Ability to communicate technical information to non-technical personnel.

Title : Logik IO Implementation Engineer Duration : 3-6 Months We're seeking an engineer with experience implementing the Logik IO Rules Engine for complex configurations. The role requires someone who can customize both the rules engine logic and the front-end user experience for enterprise-grade applications. Responsibilities Implement and maintain complex rules and decision tables in Logik IO. Customize the rules engine to meet specific business and technical requirements. Customize front-end components to integrate with rule logic and improve usability. Collaborate with engineering, product, and business teams to understand requirements. Troubleshoot, test, and validate rules and front-end configurations. Document rules, customizations, dependencies, and workflows. Required Skills Hands-on experience with Logik IO Rules Engine implementations. Strong understanding of complex rule logic and decision flows. Experience customizing front-end components to work with rule engines. Ability to integrate rules with backend services and APIs. Strong problem-solving and communication skills for cross-functional collaboration. Prior experience with enterprise-scale implementations. Note - We prefer local candidates, but remote work is possible.