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Information engineer skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Austin McCoy,

David Garaventa

Below we've compiled a list of the most critical information engineer skills. We ranked the top skills for information engineers based on the percentage of resumes they appeared on. For example, 7.3% of information engineer resumes contained customer service as a skill. Continue reading to find out what skills an information engineer needs to be successful in the workplace.

15 information engineer skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how information engineers use customer service:

Honored with several customer service awards for delivering high-level support of complex projects with stringent deadlines.
Collected, collated and developed customer service delivery key performance indicator metric reports.

2. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how information engineers use linux:

Developed client applications targeting Windows and Linux platform with VC++/MFC and C++/X-Motif respectively.
Design Linux and Network Security Solutions

3. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how information engineers use troubleshoot:

Installed and configured TeamViewer to quickly troubleshoot client computers remotely.
Network Support of 1000+ users with everyday issues; troubleshoot LAN & WAN connectivity or any other abnormalities with network tools.

4. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how information engineers use java:

Performed Java development with agile methodology to meet the requirement, maintain DB2 database, and provide technical support.
Improved performance of application by reducing latency of response from 7s to 1s using java concurrency library.

5. SAN

SAN abbreviation for storage area network is a computer network that provides storage access.

Here's how information engineers use san:

Managed mission critical Service Guard clusters running Clear Case, licenses, and documentation along with an EVA5000 SAN storage device.
Reconfigured M6220's, 3750e's, as well as Windows network adapters for use with SAN and restore connectivity.

6. Azure

Here's how information engineers use azure:

Managed Microsoft Exchange cloud services, implemented Azure Active Directory Sync with ADFS single sign-on.
Manage deployments, maintenance and troubleshooting backup dataon the Microsoft Azure Cloud.

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7. Data Analysis

Here's how information engineers use data analysis:

Served as the liaison within military command for time-sensitive correspondence of data analysis.
Performed Data Analysis on client Asset Inventory data to identify Key Performance Indicators and data trends.

8. Mac

A media access control or simply MAC is a network policy that identifies or determines how the data is being transferred in two particular servers through a network cable. The purpose of a MAC protocol is to prevent network or technical issues and simplify transferring the information or data.

Here's how information engineers use mac:

Installed and configured IT hardware and software (applications, windows and MAC).
Provide technical support to end users in mix environment of Windows and MAC.

9. PC

Here's how information engineers use pc:

Work with PM, Support and application teams.PC Hardware Depot Team Lead / Technology & Applications Specialist III,
Upgraded and installed 100+ user workstations, laptops, lab PC's and remote user's laptops.

10. VMware

Here's how information engineers use vmware:

Assisted Principal Network Engineer in disaster-recovery implementation and testing with VMware Site Recovery Manager using 3PAR remote copy replicated volumes.
Provided instrumental support in building VMware environments.

11. C++

C++ is a general-purpose programming language that is used to create high-performing applications. It was invented as an extension to the C language. C++ lets the programmer have a high level of domination over memory and system resources. C++ is an object-oriented language that helps you implement real-time issues based on different data functions

Here's how information engineers use c++:

Provide worldwide support to end-users, Help Desk and CTS personnel for all C and C++ applications and software distribution.
Worked on conversion of programs in SABRETALK to C++ and have worked with TPFDF files and macros.

12. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how information engineers use technical support:

Provide technical support, trained and educated management, staff and customers in computer-system setup and operations.
Managed server/network projects in a CRM focused technical support call center undergoing rapid business expansion.

13. Switches

Here's how information engineers use switches:

Designed and implemented the network architecture for the Oahu office utilizing Cisco routers/switches, T1, channel banks, and ATM.
Implemented maintained, and configured, Cisco routers and switches and IP Phones devices within the channel network.

14. OS

In technical terms, OS stands for "Operating System". It is a software that is used to run programs on the computer. An operating system acts as a link between the user and the hardware components. Windows, macOS, iOS, Linux are examples of an operating system.

Here's how information engineers use os:

Applied high bandwidth availability measures by deploying OS X Server 5.1 Caching and OS X Software Updates services.
Work on applying OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.

15. Tcp Ip

Here's how information engineers use tcp ip:

Supported and maintained TCP IP Protocols, IP Routing, LAN/WAN, OSI Models and Layers,
Managed networks through TCP IP configurations with routers and security features.

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What skills help Information Engineers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on information engineer resumes?

Austin McCoy

Director of Javelina Engineering Student Success Center, Texas A&M University - Kingsville

-Internship/co-op experience -Research experience
-Good leadership skills and involvement on campus and in the community and activities where the individual works as part of a team.
-Well written resume can tell a lot about the technical writing skill; a resume needs to be clean and comfortable to read; recruiters can find what they are looking for easily.
-Less is sometimes more because students sometimes will put more information on a resume than is pertinent to the position applying for.

What soft skills should all information engineers possess?

David Garaventa

Director, Computer Information Systems and Cybersecurity Programs, Assistant Professor, CIS, Albertus Magnus College

Communication and collaboration skills are critical. Particularly now that many employees are working remotely, it has become more difficult - yet more important than ever - to have IT teams that work effectively together, even when they are not in the same room together. But this is not unique to the IT realm. Whether via remote meetings or through effective written communications, it is no longer enough to simply have "technical skills." Technical skills can be taught to employees more easily than developing employee's soft skills, so when an employee approaches their job with a strong set of communication skills and strong analytic reading and writing abilities, they can often make themselves stand out to employers. The employers will recognize that they have the attributes to be an asset to the team and can then invest in helping them develop any technical areas where they may be lacking.

This is not to say that technical skills don't matter, because they do, especially in the IT field. But suppose an employee brings a strong set of soft skills to an IT team (e.g., collaboration, communication, critical thinking, etc.). In that case, they probably also can learn more technical skills as part of their job function. I once had a colleague say to me that when she is hiring, she has found that technical skill is all over the place...but it's the soft skills that are harder to find. Lastly, having the ability - and a desire - to be continually learning is essential. Technology is not static, and businesses are not static, so thinking critically in different settings across various technology platforms is very important. The tools your department uses today may not be the tools they are using tomorrow, so being fluid, adaptable, and constantly learning is the name of the game.

What hard/technical skills are most important for information engineers?

David Garaventa

Director, Computer Information Systems and Cybersecurity Programs, Assistant Professor, CIS, Albertus Magnus College

The technical skills that are required are broad and tend to be business and/or industry-specific. If you are working in healthcare IT, the patient management platforms you use could be different from the client database used by a bank's IT team, for example. So, on the one hand, the recommendation would be to determine what platforms are most commonly used in your industry area and spend time mastering those platforms. On the other hand, most industries tend to have specific tools that are most commonly used, and spending time mastering those is important.

Going deeper into the subject, technical skills around project management, cloud infrastructure, security, and end-user support bridge across all industries. Having knowledge and skills in these areas will serve IT professionals well, no matter what field or industry they end up in. Again, it is challenging to recommend specific technical skills because the field of IT is so broad.

What information engineer skills would you recommend for someone trying to advance their career?

Ranganathan Chandrasekaran

Professor and Director of Graduate Studies, University of Illinois

With remote-working and virtual collaborations becoming routine, more firms are increasing their investments in technology. In my opinion, irrespective of the location, many companies will seek to hire technology professionals.

What type of skills will young information engineers need?

John Ring

Director Engineering Outreach, Elon University

While our universities consistently educate engineering students with hard skills and strong engineering fundamentals, tomorrow's engineers need to be strong communicators, collaborators, and critical thinkers. Our professional environments are filled with data and information, and the constraint is typically how much time individuals can dedicate to solving a problem. At Elon University, we educate tomorrow's engineers to have the hard skills necessary to analyze the information and situations, apply critical thinking techniques to determine ways to solve the issue, and then concisely and efficiently communicate with colleagues as solutions are being set in motion.

Do you want to know more?

List of information engineer skills to add to your resume

The most important skills for an information engineer resume and required skills for an information engineer to have include:

Customer Service
Linux
Troubleshoot
Java
SAN
Azure
Data Analysis
Mac
PC
VMware
C++
Technical Support
Switches
OS
Tcp Ip
Lan Wan
DNS

SQL Server
JavaScript
VoIP
Lan
Windows Server
Virtualization
Disaster Recovery
Offboarding
Unix
Jenkins
DHCP
Computer System
Provisioning
SCCM
TCP/IP
DOD
SharePoint

Desktop Support
Cloud Computing
Routers
HTML
Network Infrastructure
Visio
Test Cases
Mobile Device Management
Post Implementation
Lifecycle Management
Software Support
Workstations
VPN
Software Issues
Microsoft Windows

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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