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Information management senior specialist skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Ehsan Sheybani Ph.D.,

Claire Strom Ph.D.

Below we've compiled a list of the most critical information management senior specialist skills. We ranked the top skills for information management senior specialists based on the percentage of resumes they appeared on. For example, 16.1% of information management senior specialist resumes contained sr as a skill. Continue reading to find out what skills an information management senior specialist needs to be successful in the workplace.

15 information management senior specialist skills for your resume and career

1. SR

Here's how information management senior specialists use sr:

Assisted Sr. Level Admin in the deployment and implementation of the new backup system from the old CA Tape backup system.
Served as permanent team member for Infrastructure's ongoing equipment replacement cycle, participating in their ITIL based SR system.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how information management senior specialists use customer service:

Provide excellent customer service to patients, visitors, doctors and other health care providers.
Provided excellent customer service to the General Electric client.

3. SharePoint

Here's how information management senior specialists use sharepoint:

Provided access and security activities for Lilly drug development SharePoint sites and databases.
Administered and maintained SharePoint 2013 platform and provide level 2 support for any user issues.

4. Business Processes

Here's how information management senior specialists use business processes:

Conduct interviews with key business owners to collect information on business processes and requirements.
Gained additional responsibilities to lead the OTSC-Contract Management sub-team where primary responsibility was to deploy custom developed business processes and applications.

5. ITIL

Here's how information management senior specialists use itil:

Maintained an impressive familiarity with ITIL management methodology including incident management, problem mitigation, change management, and configuration oversight.
Completed server builds, adds, and changes based on ITIL v3 best practices.

6. Transcription

Here's how information management senior specialists use transcription:

Acted as a liaison between dictator and the transcription vendors.

7. ROI

Here's how information management senior specialists use roi:

Worked in ROI (request of information) and performed job tasks.
Increased productivity of ROI intake by 40% by clearing backlog of requests within a week.

8. HIPAA

Here's how information management senior specialists use hipaa:

Ensured accuracy of daily inbound and outbound of secure documents by always following HIPAA confidentiality regulations.
Researched and designed guidance to help the business understand and comply with HIPAA requirements.

9. Security Policies

Here's how information management senior specialists use security policies:

Applied network/server access rights according to corporate security policies.
Perform Mobile device configuration, activation/deactivation, administration, and maintenance and enforcement of mobile device security policies.

10. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how information management senior specialists use linux:

Supported +140 node Linux cluster with several NAS file servers on HP switches.
Modify TEC Logfile Adapters for improved alerting on all Netware, Unix, Linux, and Windows Servers.

11. Software Installation

Here's how information management senior specialists use software installation:

Developed build documentation related to hardware and software installation.
Configured hardware and software installations, troubleshoot, and rectified hardware and software problems.

12. Disaster Recovery

The ability or procedure by which an organization regains its access and control over its IT framework after an unwanted disaster such as natural calamity or a cyberattack.

Here's how information management senior specialists use disaster recovery:

Created and maintained disaster recovery and business continuity and contingency planning IT procedures.
Managed disaster recovery and business contingency and continuity planning procedures and documentation.

13. Unix

UNIX is a computer operating system that was first created in the 1960s and has been constantly updated since then. The operating system refers to the set of programs that enable a machine to function. It is a multi-user, multi-tasking device that works on computers, laptops, and servers. UNIX systems also have a graphical user interface (GUI), similar to Microsoft Windows, that makes it simple to use.

Here's how information management senior specialists use unix:

Provide technical advanced troubleshooting techniques for Unix based operation system on Automatic Call Distributor.
Managed approximately 10 Silicon Graphics Unix servers and workstations in support of department operations.

14. DOD

Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.

Here's how information management senior specialists use dod:

Maintain my DoD security Clearance.
Ensured all DoD information system IA-related documentation was current and accessible to properly authorized individuals.

15. Windows NT

Here's how information management senior specialists use windows nt:

Performed installation, configuration and troubleshooting of Windows NT 4.0 & Novell clients, network printer installations and repairs.
Performed Novell to Windows NT4.0-2000 Server with Active Directory migration for a GSA Contract.

What skills help Information Management Senior Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on information management senior specialist resumes?

Ehsan Sheybani Ph.D.

Professor, University of South Florida

Analytical and problem-solving skills, Strong technical skills, The ability to work well under pressure, attention to detail, teamwork skills, organization and time management, interpersonal and communication skills, management and leadership skills.

What information management senior specialist skills would you recommend for someone trying to advance their career?

Claire Strom Ph.D.

Rapetti-Trunzo Chair of History, Rollins College

Gaining more facility with computers will always be beneficial-as we have all found out during the pandemic. Generally, however, I encourage students to use a gap year to have adventures and do things out-of-the-ordinary. Students are focused on their trajectory for all their lives and a gap year provides an unusual opportunity to do something different. In my experience, such adventures always prove fruitful and helpful, although it is never clear how until they are over. Thus, I would suggest AmeriCorps, VISTA, teaching abroad, and other related activities.

What type of skills will young information management senior specialists need?

Donna Kukarola

Procurement Director, Forsyth County, Georgia

Without a doubt, the need for computer literacy will continue to expand, the ability to work with people, communication skills, being a team member/collaborative. So, in other words, many of the "soft" skills will need the skills they trained for their industry/vocation.

Do you want to know more?

List of information management senior specialist skills to add to your resume

The most important skills for an information management senior specialist resume and required skills for an information management senior specialist to have include:

SR
Customer Service
SharePoint
Business Processes
ITIL
Transcription
ROI
HIPAA
Security Policies
Linux
Software Installation
Disaster Recovery

Unix
DOD
Windows NT
Desktop Support
Computer System
SQL Server
Infrastructure
System Administrators
SLA
VPN
Management System
Windows Server

Windows XP
DNS
SCCM
Software Support
Lan
Symantec
Novell
QA
Xerox
VoIP

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Information Management Senior Specialist Skills

Updated January 8, 2025

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