What does an information management senior specialist do?
Information management senior specialist responsibilities
Here are examples of responsibilities from real information management senior specialist resumes:
- Lead in-house and consultant team in large-scale Linux server upgrade for multinational consulting firm, which significantly enhance system performance.
- Provide SharePoint and GBS on-site training to field office staff.
- Maintain system standards; loads and initializes PC software (operating system, networking software, applications software, etc . )
- Migrate and consolidate disparate SAN fabrics to a centralize core and implement virtual fabrics to logically segment production and test environments.
- Streamline written business processes into dynamic web content by creating and maintaining company intranet site
Information management senior specialist skills and personality traits
We calculated that 16% of Information Management Senior Specialists are proficient in SR, Customer Service, and SharePoint. They’re also known for soft skills such as Customer-service skills, Listening skills, and Problem-solving skills.
We break down the percentage of Information Management Senior Specialists that have these skills listed on their resume here:
- SR, 16%
Assisted Sr. Level Admin in the deployment and implementation of the new backup system from the old CA Tape backup system.
- Customer Service, 8%
Provide excellent customer service to patients, visitors, doctors and other health care providers.
- SharePoint, 6%
Provided access and security activities for Lilly drug development SharePoint sites and databases.
- Business Processes, 6%
Conduct interviews with key business owners to collect information on business processes and requirements.
- ITIL, 5%
Maintained an impressive familiarity with ITIL management methodology including incident management, problem mitigation, change management, and configuration oversight.
- Transcription, 5%
Acted as a liaison between dictator and the transcription vendors.
Common skills that an information management senior specialist uses to do their job include "sr," "customer service," and "sharepoint." You can find details on the most important information management senior specialist responsibilities below.
Customer-service skills. The most essential soft skill for an information management senior specialist to carry out their responsibilities is customer-service skills. This skill is important for the role because "computer support specialists must be patient and sympathetic." Additionally, an information management senior specialist resume shows how their duties depend on customer-service skills: "supported 5000+ servers using over 3pb data in geographically diverse datacenters supporting business processes of top fortune 500 customers. "
Listening skills. Many information management senior specialist duties rely on listening skills. "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.," so an information management senior specialist will need this skill often in their role. This resume example is just one of many ways information management senior specialist responsibilities rely on listening skills: "interfaced and communicated frequently with cross-discipline teams across the enterprise to troubleshoot and enhance technical challenges facing the organization. "
Problem-solving skills. This is an important skill for information management senior specialists to perform their duties. For an example of how information management senior specialist responsibilities depend on this skill, consider that "support workers must identify both simple and complex computer problems, analyze them, and solve them." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of an information management senior specialist: "resolved 98% of all desktop software support calls remotely through effective problem identification and troubleshooting and solutions implementation. ".
Speaking skills. A big part of what information management senior specialists do relies on "speaking skills." You can see how essential it is to information management senior specialist responsibilities because "support workers must describe the solutions to computer problems in a way that a nontechnical person can understand." Here's an example of how this skill is used from a resume that represents typical information management senior specialist tasks: "documented existing business processes, presented findings to the business leaders, and made appropriate recommendations to positively impact operational effectiveness. "
Writing skills. Another crucial skill for an information management senior specialist to carry out their responsibilities is "writing skills." A big part of what information management senior specialists relies on this skill, since "strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions." How this skill relates to information management senior specialist duties can be seen in an example from an information management senior specialist resume snippet: "research and escalate complex technical issues within the automated underwriting systems. "
The three companies that hire the most information management senior specialists are:
- Deloitte182 information management senior specialists jobs
- Tenet Healthcare20 information management senior specialists jobs
- Conifer Health Solutions
17 information management senior specialists jobs
Compare different information management senior specialists
Information management senior specialist vs. Senior consultant, information technology
A senior consultant of information technology is primarily responsible for developing strategies and procedures to optimize a company's information technology systems and infrastructure. It is their duty to assess existing networks and systems to identify their strengths and weaknesses, develop solutions in problem areas, perform risk assessments, and provide advice on how to achieve the best information technology practices. Furthermore, as a senior consultant, it is essential to lead the efforts and serve as a role model for the workforce, all while implementing the company's policies and regulations.
While similarities exist, there are also some differences between information management senior specialists and senior consultant, information technology. For instance, information management senior specialist responsibilities require skills such as "ehr," "cms," "customer service," and "business processes." Whereas a senior consultant, information technology is skilled in "architecture," "project management," "client facing," and "healthcare." This is part of what separates the two careers.
Senior consultants, information technology tend to make the most money working in the finance industry, where they earn an average salary of $117,869. In contrast, information management senior specialists make the biggest average salary, $97,481, in the professional industry.senior consultants, information technology tend to reach higher levels of education than information management senior specialists. In fact, senior consultants, information technology are 14.2% more likely to graduate with a Master's Degree and 1.3% more likely to have a Doctoral Degree.Information management senior specialist vs. Field specialist
The duties of a field specialist depend on one's line of work or industry of employment. In a retail setting, their responsibilities revolve around securing sales by offering products or services to consumers through appointments, walk-ins, calls, or correspondence. They typically participate in developing sales programs, maintain records of all transactions, answer inquiries, and handle any issues or concerns, resolving them promptly and efficiently. Furthermore, as a field specialist, it is essential to devise strategies that will boost product sales, all while upholding the company's policies and regulations.
In addition to the difference in salary, there are some other key differences worth noting. For example, information management senior specialist responsibilities are more likely to require skills like "ehr," "cms," "sr," and "sharepoint." Meanwhile, a field specialist has duties that require skills in areas such as "strong customer service," "renewable energy," "troubleshoot," and "work ethic." These differences highlight just how different the day-to-day in each role looks.
Field specialists may earn a lower salary than information management senior specialists, but field specialists earn the most pay in the energy industry with an average salary of $77,262. On the other hand, information management senior specialists receive higher pay in the professional industry, where they earn an average salary of $97,481.In general, field specialists achieve similar levels of education than information management senior specialists. They're 2.4% less likely to obtain a Master's Degree while being 1.3% more likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for information management senior specialists in the next 3-5 years?
Dr. Richard Filipink Ph.D.
Professor, Western Illinois University
Information management senior specialist vs. Technical specialist
The role of technical specialists is to provide technical support for applications and programs to staff members and customers within an organization. They train staff and customers on products and apps and offer advice on the best practices for utilizing technical programs and applications. They also design training materials to teach other staff members the most effective methods of using its technology. It is also their job to reduce company costs by looking for ways to improve productivity and lessen expenses.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from information management senior specialist resumes include skills like "ehr," "cms," "sr," and "business processes," whereas a technical specialist is more likely to list skills in "technical support," "patients," "project management," and "customer satisfaction. "
Technical specialists make a very good living in the technology industry with an average annual salary of $92,419. On the other hand, information management senior specialists are paid the highest salary in the professional industry, with average annual pay of $97,481.technical specialists typically earn similar educational levels compared to information management senior specialists. Specifically, they're 3.2% more likely to graduate with a Master's Degree, and 1.2% more likely to earn a Doctoral Degree.Information management senior specialist vs. Systems specialist
Systems specialists are professionals who maintain, troubleshoot, and install information and computer systems. They identify the software, data, and hardware needs of companies. Generally, they work in physically demanding indoor environments installing complicated networks. They manage, lead, and coordinate technical support for new software, upgrades, and products. Also, they configure systems for the users and assess data from different sources to make a decision.
Types of information management senior specialist
Updated January 8, 2025
