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Information management specialist skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Yenumula Reddy,
Yenumula Reddy
Information management specialist example skills
Below we've compiled a list of the most critical information management specialist skills. We ranked the top skills for information management specialists based on the percentage of resumes they appeared on. For example, 19.0% of information management specialist resumes contained patients as a skill. Continue reading to find out what skills an information management specialist needs to be successful in the workplace.

15 information management specialist skills for your resume and career

1. Patients

Here's how information management specialists use patients:
  • Automated Medical Office-All office procedures from scheduling patients to billing and coding to insurance company interaction and payment processing.
  • Communicate effectively with patients in obtaining required information for birth registration and ensuring understanding of paternity rights.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how information management specialists use customer service:
  • Provided technical support to internal customers while ensuring satisfaction and superior customer service.
  • Conducted exemplary customer service to both internal and external customers within the organization.

3. Medical Terminology

Here's how information management specialists use medical terminology:
  • Apply knowledge of technical and medical terminology to complete medical records.
  • Gained knowledge of basic medical terminology and reimbursement methodologies.

4. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how information management specialists use patient care:
  • Educated all members of the patient care team regarding clinical documentation requirements and coding reimbursement issues.
  • Work collaboratively with other departments to improve patient experiences and documentation of patient care.

5. HIPAA

Here's how information management specialists use hipaa:
  • Have knowledge of acute care hospital Health Information Management operations including data integrity and HIPAA privacy requirements.
  • Document all medical records within EPIC in compliance with organizational policy and HIPAA regulations

6. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how information management specialists use data entry:
  • Set up a data entry system for the Biennium Budget Analysis System using SAS/FSP and produced the reports needed for budget negotiations
  • Assist doctors and staffs, Proficient in data entry, Microsoft word, excel and effectively type 50 wpm.

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7. Cycle Management

Here's how information management specialists use cycle management:
  • Analyze, design, and implement desktop technology life cycle management processes including technology procurement, refresh and installation.
  • Help customer determine life cycle management of their information.

8. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how information management specialists use phone calls:
  • Routed internal phone calls, and positioned myself as a liaison between many corresponding departments.
  • Answered incoming phone calls and emails, created, tracked and updated trouble tickets.

9. CPT

CPT is a medical term that stands for Current Procedural Terminology. Whenever a procedure like surgery or diagnosis occurs or some other medical service is rendered to a patient, it is reported to the concerned physician, insurance company, or organization. The aforementioned practice is widely referred to as CPT.

Here's how information management specialists use cpt:
  • Assigned to the Medical Records Department to abstract and code inpatient and outpatient records using CPT and DRG guidelines.
  • Assigned CPT and ICD-9-CM codes.

10. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how information management specialists use windows:
  • Recruited to implement Mac integration with Windows infrastructure.
  • Managed the Network Administration of Microsoft Exchange 2003, Microsoft Exchange 2008, and the client-level with Windows XP operating system.

11. Computer System

Here's how information management specialists use computer system:
  • Network Administrator: Defined and eliminated security risks, enforcing computer regulatory compliance and conducted personnel training in computer system security.
  • Organized and supervised integration of computer systems resulting in doubling computer availability within two weeks.

12. Transcription

Here's how information management specialists use transcription:
  • Trained clients on transcription application management system for electronic data exchange.
  • Managed medical transcription and deficiencies, guiding physicians toward chart completion.

13. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how information management specialists use troubleshoot:
  • Configured and executed the Debugger from the Mapping Designer to troubleshoot predefined mapping.
  • Monitor and troubleshoot servers and user's computers using Remote Management Tools.

14. PowerPoint

Here's how information management specialists use powerpoint:
  • Developed project related informational PowerPoint presentations for the use of senior staff.
  • Designed and facilitated PowerPoint presentations for different on-campus presentations.

15. Compassion

Here's how information management specialists use compassion:
  • Greeted visitors and staff with compassion and assisted them to their destination.
top-skills

What skills help Information Management Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on information management specialist resumes?

Yenumula Reddy

IEEE Senior Member, ACM Senior Member, IARIA Fellow, Grambling State University

-Programming languages.
-Common operating systems.
-Software proficiency.
-Technical writing.
-Project management.
-Data analysis.

What soft skills should all information management specialists possess?

Yenumula Reddy

IEEE Senior Member, ACM Senior Member, IARIA Fellow, Grambling State University

-Communication skills
-Problem-solving skills
-Work ethic
-Interpersonal skills
-Time management
Do you want to know more?
Read more about what experts have to say about information management specialist

List of information management specialist skills to add to your resume

Information management specialist skills

The most important skills for an information management specialist resume and required skills for an information management specialist to have include:

  • Patients
  • Customer Service
  • Medical Terminology
  • Patient Care
  • HIPAA
  • Data Entry
  • Cycle Management
  • Phone Calls
  • CPT
  • Windows
  • Computer System
  • Transcription
  • Troubleshoot
  • PowerPoint
  • Compassion
  • Project Management
  • ROI
  • Patient Charts
  • HR
  • DOD
  • SharePoint
  • Data Integrity
  • QA
  • Hippa
  • Software Applications
  • Office Equipment
  • FOIA
  • PHI
  • Desktop
  • Medicaid
  • Logistics
  • Horizon
  • Technical Assistance
  • ICD-9
  • Subpoenas
  • HPF
  • Medical Charts
  • LAN
  • SQL Server
  • Cerner
  • Unix
  • HTML
  • JavaScript
  • JCAHO
  • System Troubleshooting
  • User Accounts
  • Performance Reports
  • Administrative Communications

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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