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Become An Information Operator

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Working As An Information Operator

  • Interacting With Computers
  • Performing Administrative Activities
  • Performing for or Working Directly with the Public
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Repetitive

  • $58,920

    Average Salary

What Does An Information Operator Do

Receptionists perform administrative tasks, such as answering phones, receiving visitors, and providing general information about their organization to the public and customers.

Duties

Receptionists typically do the following:

  • Answer telephone calls and take messages or forward calls
  • Schedule and confirm appointments and maintain calendars
  • Greet and welcome customers, clients, and other visitors
  • Check visitors in and direct or escort them to specific destinations
  • Inform other employees of visitors’ arrivals or cancellations
  • Enter customer data and send correspondence 
  • Copy, file, and maintain paper or electronic documents
  • Handle incoming and outgoing mail and email

Receptionists are often the first employee of an organization to have contact with a customer or client. They are responsible for making a good first impression for the organization, which can affect the organization’s success.

The specific responsibilities of receptionists vary depending on where they work. Receptionists in hospitals and doctors’ offices may collect patients’ personal information and direct patients to the waiting room. Some may handle billing and insurance payments.

In beauty or hair salons, they schedule appointments, direct clients to the hairstylist, and may serve as cashiers.

In factories, large corporations, and government offices, receptionists also may provide a security function. For example, they control access, provide visitor passes, and arrange to take visitors to the proper office.

When they are not busy with callers or visitors, receptionists perform other office tasks, such as processing documents or entering data.

Receptionists use telephones, computers, and other office equipment such as scanners and fax machines.

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How To Become An Information Operator

Although hiring requirements vary by industry and employer, receptionists typically need a high school diploma and good communication skills.

Education

Receptionists typically need a high school diploma or equivalent, and employers may prefer to hire candidates who have experience with certain computer software applications. Courses in word processing and spreadsheet applications can be particularly helpful.

Training

Most receptionists receive short-term on-the-job training, usually lasting a few days to a week. Training typically covers procedures for visitors, and for telephone and computer use. Medical and legal offices also may instruct new employees on privacy rules related to patient and client information.

Advancement

Receptionists may advance to other administrative positions with more responsibilities, such as secretaries and administrative assistants. Advancement opportunities often depend on the employee’s experience in using computer applications, such as word processing and spreadsheet applications.

Important Qualities

Communication skills. Receptionists must speak and write clearly so that others may understand them.

Customer-service skills. Receptionists represent an organization. As a result, they should be courteous, professional, and helpful toward the public and customers.

Integrity. Receptionists may handle client and patient data, especially in medical and legal offices. They must be trustworthy and protect their clients’ privacy.

Interpersonal skills. Receptionists should be comfortable interacting with people, even in stressful situations.

Organizational skills. Receptionists take messages, schedule appointments, and maintain employee files. They need good organizational skills to manage their diverse responsibilities.

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Information Operator jobs

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Information Operator Career Paths

Information Operator
Director Of Information Vice President Of Information Technology
Chief Information Officer
11 Yearsyrs
Senior Consultant Senior Technologist Senior System Administrator
Data Center Manager
9 Yearsyrs
Senior Project Manager Senior Product Manager Senior Manager
Director Of Human Resources
10 Yearsyrs
Information Technology Project Manager Senior Manager
Director Of Information
10 Yearsyrs
Program Manager Senior Manager Director Of Information
Director Of Information Technology Services
12 Yearsyrs
Senior Consultant Information Technology Manager Technical Services Manager
Director Of Technology And Services
11 Yearsyrs
Information Technology Consultant Information Technology Project Manager Director Of Information
Director, Technical Operations
11 Yearsyrs
Information Technology Technician Technical Support Specialist Network Administrator
Information Systems Manager
6 Yearsyrs
Information Technology Project Manager Director Of Information
Information Technology Director
10 Yearsyrs
Information Technology Technician Systems Administrator Information Technology Manager
Information Technology Infrastructure Manager
11 Yearsyrs
Senior Manager Controller Senior Consultant
Information Technology Manager
8 Yearsyrs
Program Manager Consultant Information Technology Manager
Infrastructure Manager
10 Yearsyrs
Senior Project Manager Business Developer Marketing/Business Development
Marketing Manager
6 Yearsyrs
Director, Technical Operations Senior Project Manager Marketing Consultant
Operations Manager
7 Yearsyrs
Director, Technical Operations Vice President Of Information Technology Management Consultant
Product Manager
7 Yearsyrs
Senior Manager Operations Director Information Technology Project Manager
Senior Information Technology Manager
10 Yearsyrs
Director Of Information Senior Project Manager
Senior Product Manager
9 Yearsyrs
Information Technology Manager Project Manager
Senior Project Manager
12 Yearsyrs
Information Technology Consultant Information Technology Manager
Technical Services Manager
8 Yearsyrs
Information Technology Manager Director Of Information
Vice President Of Information Technology
12 Yearsyrs
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Average Length of Employment
Network Operator 3.3 years
Systems Support 3.1 years
Network Technician 3.1 years
Network Consultant 2.4 years
Support Analyst 2.3 years
Top Employers Before
Manager 4.6%
Internship 3.5%
Top Employers After
Consultant 3.8%
Manager 3.6%
Cashier 3.4%

Information Operator Demographics

Gender

Male

71.5%

Female

26.2%

Unknown

2.4%
Ethnicity

White

75.8%

Asian

10.4%

Hispanic or Latino

9.7%

Unknown

3.4%

Black or African American

0.7%
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Languages Spoken

Spanish

36.6%

Arabic

11.3%

Mandarin

8.5%

Chinese

5.6%

Hindi

4.2%

French

4.2%

Carrier

4.2%

Vietnamese

2.8%

Cantonese

2.8%

Japanese

2.8%

Persian

2.8%

Urdu

2.8%

Swahili

1.4%

Marathi

1.4%

Somali

1.4%

Korean

1.4%

Arapaho

1.4%

Khmer

1.4%

Hungarian

1.4%

Turkish

1.4%
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Information Operator Education

Schools

University of Phoenix

15.8%

Troy University

10.9%

Naval Postgraduate School

6.4%

Community College of the Air Force

5.9%

Webster University

5.0%

University of Maryland - University College

4.5%

Bellevue University

4.5%

Northeastern University

4.5%

Colorado State University

4.5%

George Washington University

4.0%

Liberty University

4.0%

Ohio State University

3.5%

Pennsylvania State University

3.5%

Rochester Institute of Technology

3.5%

Southern New Hampshire University

3.5%

Drexel University

3.5%

Central Michigan University

3.5%

Colorado Technical University

3.5%

University of Illinois at Chicago

3.0%

University of Toledo

3.0%
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Majors

Business

21.2%

Computer Science

12.9%

Computer Information Systems

10.9%

Information Technology

7.6%

Management

4.8%

Electrical Engineering

4.1%

Computer Networking

4.0%

Criminal Justice

4.0%

Information Systems

3.6%

Management Information Systems

3.5%

Computer Engineering

3.4%

Project Management

3.0%

Accounting

2.6%

Education

2.3%

General Studies

2.1%

Communication

2.1%

Finance

2.1%

Environmental Control Technologies/Technicians

2.0%

Liberal Arts

1.9%

Political Science

1.8%
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Degrees

Bachelors

37.9%

Masters

24.8%

Other

20.7%

Associate

9.7%

Certificate

3.7%

Diploma

2.0%

Doctorate

1.1%

License

0.2%
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Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills for An Information Operator

NetworkInfrastructureHardwareProceduresWindowsXPCustomerServiceMplsDataEntryDesktopSupportDisasterRecoveryActiveDirectoryPCWebBackupDeliveryPolicySQLFinancialITOperationsHelpdeskProjectManagement

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Top Information Operator Skills

  1. Network Infrastructure
  2. Hardware
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Reduced network infrastructure costs without impacting reliability
  • Worked as the Local IT support & troubleshot network, hardware & software deployment issues.
  • Implemented IT policies and procedures to increase efficiency by 21% over the course of a year.
  • Standardized on Windows XP platform and various business applications such as Microsoft Office 2003 and Exchange 2003.
  • Received multiple reviews acknowledging my level of dedication to excellent customer service

Top Information Operator Employers

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