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Become An Information Operator

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Working As An Information Operator

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $58,920

    Average Salary

What Does An Information Operator Do At Metlife

* Ensures compliance with enterprise and/or LOB standards as it relates to financial, project management, and administrative processes.
* Work with data analytics team to gather, synthesize and present requested information to establish standards and report discrepancies.
* Works with internal business groups on process improvement to create efficiencies and achieve optimal results.
* Facilitates working relationships between various enterprise teams/organizations.
* Under minimal supervision, provides detailed and complex data analysis and trending and provides recommendations to management
* Consults with business partners to determine data reporting, analysis, and timing needs for current and future planning; develops and implements reporting deliverables and timeline for each assigned case
* Develops and implements reporting deliverables and timeline for each assigned case
* Performs other duties as assigned or required

What Does An Information Operator Do At Accenture

* Analyzes and solves problems that are low complexity and may be routine in nature where answers can be readily obtained.
* Interacts with peers within Accenture before updating supervisors.
* Likely has limited direct exposure with non-management levels at a client and/or within Accenture.
* Receives moderate of level instruction on daily work tasks and detailed instructions on new assignments.
* Decisions impact own work and may impact the work of others.
* Individual contributor as a part of a team, with a focused scope of work

What Does An Information Operator Do At Teradyne

* This is a 3 month co-op assignment
* As a Information Technology Co-op, you will share the responsibility to resolve help desk tickets and assist with day to day IT operations.
* You will gain experience through a real-world, fast-paced IT environment and gain technical expertise in basic TCP/IP networking, Windows Active Directory, and computer system imaging and repair.
* Responsibilities:
* Configure and install new laptop and desktop systems for existing employees and new hires
* Resolve basic user support inquiries relating to usage of the computer system
* Decommission retired hardware and laptops
* About LitePoint:
* LitePoint creates wireless test solutions and services for the world’s most innovative wireless device makers, helping them to ensure their products perform for today's demanding consumers.
* A leading innovator in wireless testing, LitePoint products come out of the box ready to test the most widely used wireless chipsets in the world.
* LitePoint works with the leading makers of smartphones, tablets, PCs, wireless access points and chipsets.
* LitePoint is also at the forefront of testing the burgeoning world of connected devices…the Internet of Things.
* Headquartered in Silicon Valley, California, and with offices around the world, LitePoint is a wholly owned subsidiary of Teradyne (NYSE: TER), a leading supplier of automation equipment for test and industrial applications.
* Teradyne had revenue of $1
* billion in 2016 and currently employs approximately 4,300 people worldwide.
* Employment Category:
* Co
* Op Full-time
* Shift:
* st
* Position Subject to ITAR controls:
* No

What Does An Information Operator Do At Exelon

* Manage a team in the day-to-day delivery of best practice for Wintel Server Operations support for an enterprise.
* Provide hands-on leadership with best practice experience in enterprise Wintel Server Operations and management, and provide coaching, technical guidance, and training to team members.
* Lead and manage IT staff and resources in accordance with IT Business Plan.
* For projects: Plan and manage scope, schedule, and budget for defined deliverables in accordance with IT project management standards.
* For operations/application maintenance: Plan and manage to defined service level agreements at agreed upon budgets.
* Lead and manage IT projects and associated system integrators to deliver projects of medium to high complexity.
* Operate utilizing standard processes as defined within the Management Model.
* Oversee process improvement efforts and ensure adoption of standard processes and procedures that deliver sustainable top quartile cost and performance levels.
* Establish, maintain, and enhance relationships with business and IT partners.
* Communicate status to key stakeholders on a regular basis.
* Maintain current business knowledge/acumen, including application of technology solutions to deliver business results.
* Evaluate performance and provide coaching for IT personnel.
* Participate in career development and succession planning processes.
* Promote diversity and foster teamwork, collaboration, and a learning organization.
* Provide input on development and retention processes for IT employees.
* Prepare and manage budget for area of responsibility.
* POSITION SPECIFICATIONS
* Minimum:
* Bachelor’s degree in Computer Science or related discipline and typically 8 to 10 years’ experience or equivalent combination of education and work experience.
* Experience with enterprise patch management, upgrades, deployment, and refresh methodologies
* Experience with security and patch management, including Microsoft, Symantec a plus
* Experience with information security, including patching, scans, and testing preferred
* Knowledge of ITIL practices a plus
* Ability to lead a team in developing rigorous testing disciplines to ensure stable computing platforms
* Ability to guide the team and directly assist with developing standard operating procedures (SOPs), work instructions, policies, and procedures
* Experience leading and managing IT projects or sub-teams and knowledge of IT project management.
* Experience leading and managing technical personnel.
* Strong judgment and excellent analytical ability.
* Excellent communications skills and ability to work effectively with all levels of IT and business management and with vendors.
* Experience managing budgets for functional area of responsibility.
* Preferred:
* Graduate Degree
* Project Management certification
* Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.
* VEVRAA Federal Contractor
* EEO is the Law Poster

What Does An Information Operator Do At The KeyW Corporation

* IO Planners are expected to provide analysis and assessment of information operations (IO), information systems, information related activities (IRC), adversarial use of information, significant or key cultural considerations that affect operational and tactical planning, security, accreditation and risk assessment, and demonstrate the ability to review and analyze tactical and operational-level IO-related directives and initiatives.
* IO operational and tactical planning, execution, and assessment expertise.
* A strong candidate will have technical knowledge or understanding of:
* Tactical IO related capabilities
* Cyberspace Operations
* Tactical Electronic Warfare (EW)
* Military Deception (MILDEC)
* Operations Security (OPSEC)
* Military Information Support Operations (MISO), formerly Psychological Operations (PSYOP) and their integration in support of military (tactical to strategic) operations

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How To Become An Information Operator

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.

Education

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.

Certification

Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.

Advancement

Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

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Information Operator jobs

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Information Operator Career Paths

Information Operator
Director Of Information Vice President Of Information Technology
Chief Information Officer
11 Yearsyrs
Senior Consultant Senior Technologist Senior System Administrator
Data Center Manager
9 Yearsyrs
Senior Project Manager Senior Product Manager Senior Manager
Director Of Human Resources
10 Yearsyrs
Information Technology Project Manager Senior Manager
Director Of Information
10 Yearsyrs
Program Manager Senior Manager Director Of Information
Director Of Information Technology Services
12 Yearsyrs
Senior Consultant Information Technology Manager Technical Services Manager
Director Of Technology And Services
11 Yearsyrs
Information Technology Consultant Information Technology Project Manager Director Of Information
Director, Technical Operations
11 Yearsyrs
Information Technology Technician Technical Support Specialist Network Administrator
Information Systems Manager
6 Yearsyrs
Information Technology Project Manager Director Of Information
Information Technology Director
10 Yearsyrs
Information Technology Technician Systems Administrator Information Technology Manager
Information Technology Infrastructure Manager
11 Yearsyrs
Senior Manager Controller Senior Consultant
Information Technology Manager
8 Yearsyrs
Program Manager Consultant Information Technology Manager
Infrastructure Manager
10 Yearsyrs
Senior Project Manager Business Developer Marketing/Business Development
Marketing Manager
6 Yearsyrs
Director, Technical Operations Senior Project Manager Marketing Consultant
Operations Manager
7 Yearsyrs
Director, Technical Operations Vice President Of Information Technology Management Consultant
Product Manager
7 Yearsyrs
Senior Manager Operations Director Information Technology Project Manager
Senior Information Technology Manager
10 Yearsyrs
Director Of Information Senior Project Manager
Senior Product Manager
9 Yearsyrs
Information Technology Manager Project Manager
Senior Project Manager
12 Yearsyrs
Information Technology Consultant Information Technology Manager
Technical Services Manager
8 Yearsyrs
Information Technology Manager Director Of Information
Vice President Of Information Technology
12 Yearsyrs
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Information Operator Demographics

Gender

  • Male

    71.5%
  • Female

    26.2%
  • Unknown

    2.4%

Ethnicity

  • White

    75.8%
  • Asian

    10.4%
  • Hispanic or Latino

    9.7%
  • Unknown

    3.4%
  • Black or African American

    0.7%
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Languages Spoken

  • Spanish

    36.6%
  • Arabic

    11.3%
  • Mandarin

    8.5%
  • Chinese

    5.6%
  • Hindi

    4.2%
  • French

    4.2%
  • Carrier

    4.2%
  • Vietnamese

    2.8%
  • Cantonese

    2.8%
  • Japanese

    2.8%
  • Persian

    2.8%
  • Urdu

    2.8%
  • Swahili

    1.4%
  • Marathi

    1.4%
  • Somali

    1.4%
  • Korean

    1.4%
  • Arapaho

    1.4%
  • Khmer

    1.4%
  • Hungarian

    1.4%
  • Turkish

    1.4%
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Information Operator

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Information Operator Education

Information Operator

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Real Information Operator Salaries

Job Title Company Location Start Date Salary
Manager, IT Operations Nbcuniversal Media, LLC CA Dec 02, 2016 $159,785
Manager, IT Operations Nbcuniversal Media, LLC CA Nov 28, 2015 $159,785
Manager, IT Operations Affymetrix, Inc. Santa Clara, CA Nov 26, 2013 $150,000
Head of IT Operations Tibra Trading America LLC Chicago, IL Aug 05, 2013 $150,000
Lead, It/Ops Program Mgmt Microsoft Corporation Redmond, WA Oct 01, 2014 $144,330
Manager IT Operations Tesla Motors, Inc. Fremont, CA Jan 27, 2014 $130,000 -
$145,000
Manager-It Operations With LLC Woodbridge, NJ Nov 10, 2016 $122,221
Manager, IT Operations and EDI Superior Vision Benefit Management, Inc. Linthicum, MD Sep 28, 2016 $119,122
Manager, IT Operations Jamcracker, Inc. Santa Clara, CA Jul 29, 2010 $114,712 -
$170,800
Manager Strategic IT OPS Skoruz Technologies, Inc. Newark, CA May 16, 2016 $106,163 -
$150,000
Engineer, Information Operations Wyndham Worldwide Operations, Inc. Parsippany-Troy Hills, NJ Apr 25, 2016 $105,000
Specialist, IT Operations Security EFH Corporate Services Company Irving, TX Dec 31, 2012 $99,500 -
$110,500
Information Security Operations Lead Monsanto Company Saint Louis, MO Sep 03, 2016 $98,509 -
$107,120
Head of IT Operations Tibra Trading America LLC Chicago, IL Dec 23, 2009 $98,400
Analyst, IT Operations Barclays Capital Services Inc. Jersey City, NJ Jun 11, 2010 $95,000
Manager-IT Operations Synechron, Inc. New York, NY Sep 04, 2015 $91,458
Analyst, IT-Operations: Reference Data Support Barclays Capital Services Inc. Jersey City, NJ Sep 29, 2010 $90,000 -
$115,000
Specialist, IT Operations Security EFH Corporate Services Company Irving, TX Jan 01, 2012 $88,500 -
$105,500
Engineer, Information Security Operations Wyndham Worldwide Operations, Inc. Phoenix, AZ Aug 12, 2016 $86,195 -
$110,000
Manager-IT Operations Synechron, Inc. New York, NY Sep 11, 2015 $85,289
Lead-IT Operations (DBA) Synechron, Inc. Nashville, TN Oct 13, 2014 $77,100
Lead-IT Operations Synechron, Inc. Sterling, VA Aug 29, 2014 $76,000
Associate-IT Operations Accolite, Inc. Addison, TX Sep 06, 2014 $70,000
Engineer, Information Security Infrastructure Operations Wyndham Worldwide Operations, Inc. Phoenix, AZ Aug 25, 2016 $70,000 -
$80,000
Specialist, IT Operations Soo Line Railroad Company Minneapolis, MN Nov 23, 2011 $68,844
Lead-IT-Operations Synechron, Inc. Westminster, CO Sep 04, 2015 $68,453

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Top Skills for An Information Operator

NetworkInfrastructureHardwareProceduresWindowsXPCustomerServiceMplsDataEntryDesktopSupportDisasterRecoveryActiveDirectoryPCWebBackupDeliveryPolicySQLFinancialITOperationsHelpdeskProjectManagement

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Top Information Operator Skills

  1. Network Infrastructure
  2. Hardware
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Reduced network infrastructure costs without impacting reliability
  • Worked as the Local IT support & troubleshot network, hardware & software deployment issues.
  • Implemented IT policies and procedures to increase efficiency by 21% over the course of a year.
  • Standardized on Windows XP platform and various business applications such as Microsoft Office 2003 and Exchange 2003.
  • Received multiple reviews acknowledging my level of dedication to excellent customer service

Top Information Operator Employers