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Information resource consultant skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Robert Rucker,

Robert Rucker

Below we've compiled a list of the most critical information resource consultant skills. We ranked the top skills for information resource consultants based on the percentage of resumes they appeared on. For example, 12.8% of information resource consultant resumes contained encryption as a skill. Continue reading to find out what skills an information resource consultant needs to be successful in the workplace.

15 information resource consultant skills for your resume and career

1. Encryption

Here's how information resource consultants use encryption:

Support System Images Inventory Management Documentation Hard drive encryption
Provided minor troubleshooting related to encryption process.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how information resource consultants use customer service:

Researched and made recommendations for efficient customer service.
Assisted patriots with resume creation, job searches, light career assessments and outstanding customer services.

3. Desktop Support

Here's how information resource consultants use desktop support:

Provide desktop support for end-users pertaining to application, hardware and peripheral break-fix issues.
Provided Novell NetWare client/server desktop support for most departments and colleges, (including some branch campuses).

4. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how information resource consultants use technical support:

Provide customer and technical support services associated with multiple office and management personnel relative to hardware and software systems and programs.
Provide technical support, training, and purchasing consultations for computers, software packages, scanners, printers, and digital photography

5. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how information resource consultants use troubleshoot:

Helped others to troubleshoot operating system, software, hardware and other problems.
Install, test troubleshoot, and repair Laptop/Desktop/printer hardware for 1,000+ systems.

6. Web Pages

Here's how information resource consultants use web pages:

Implemented Page Objects (POM) framework, Hybrid framework and 21 Page classes from scratch to represent web pages.
Created web pages for University Departments, Faculty, students, and Fraternal Organization (ATO).

7. PC

Here's how information resource consultants use pc:

Provided technical assistance to system administrators, application developers and end-users; troubleshot PC hardware and software issues.
Led process re-engineering team of college students in converting internal business operations to networked PC environment.

8. SQL

Here's how information resource consultants use sql:

Queried DB using SQL complex queries for Test Data, Batch Testing, Interface Testing and ICD codes updates and deletes.
Experience with Microsoft Windows NT 4.0 Server, Windows 2000/2003 Server, SQL Server 2000/2005, LightSpeed Total Traffic Control server.

9. Data Network

Here's how information resource consultants use data network:

Provided support and technical advice concerning office automation needs, voice and data networks and printer infrastructure.
Coordinated the planning and development of voice and data networks and data processing systems.

10. DMV

DMV is the department of motor vehicles in the United States of America. DMV is an agency that is state level and is under the control of the government. It deals with driver's license and registration of vehicles.

Here's how information resource consultants use dmv:

Provided the technical assistance required for proper operation and support of the DMV network and Phoenix System.

11. Lan

Here's how information resource consultants use lan:

Performed as Regional Local Area Network (LAN) Manager for all Department of Social Services automated applications.
Supported Local Area Network (LAN) and trained users in hardware and software use.

12. Novell

Here's how information resource consultants use novell:

Served as Novell ZenWorks Administrator for department.
Automated methods of migration from Novell eDirectory to Microsoft Active Directory.

13. DNS

Domain Name Systems, or DNS for short, is the internet's system for converting readable language, i.e., google.com, to machine language, i.e, 192.168. For a simple analogy, some call it the phonebook of the internet. Any website has its own IP address, for example, 192.168.160. Understandably this is hard to remember. So what a DNS does is link the domain name, google.com, with its IP address, 192.168.160.

Here's how information resource consultants use dns:

Manage devices by configuring network topology and making DNS records updates/creation.
Fixed DNS errors Administered Users and Groups, Created DHCP pool and checked security settings using Active Directory.

14. Technical Assistance

Technical assistance is the non-financial assistance provided by local or international specialists. The purpose of technical assistance is to maximize the project's implementation and quality of the final product. Technical assistance consists of sharing information, the transmission of working knowledge, and other transfer of technical data which would aid the administration, management team and help build the project. The technical assistance focuses on particular needs identified by the beneficiary country and is delivered in the form of missions.

Here's how information resource consultants use technical assistance:

Provided technical assistance for hardware, software, and printing issues for 25 remote field offices.
Provide resources and technical assistance for migrating data-including, hardware environment refreshes, storage reclamation, consolidation and other key infrastructure.

15. User Support

Here's how information resource consultants use user support:

Streamlined and automated computer deployment process - Extensive end-user support over 6-county area
Maintained proactive end-user support and reconstructed computer support area.

What skills help Information Resource Consultants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on information resource consultant resumes?

Robert Rucker

Lecturer, Arizona State University

Being articulate/communicative is a real positive - being able to write up a coherent report is a big plus.

What soft skills should all information resource consultants possess?

Robert Rucker

Lecturer, Arizona State University

Being able to learn a new technology very quickly is critical since that is what my students encounter.

What hard/technical skills are most important for information resource consultants?

Robert Rucker

Lecturer, Arizona State University

From step 2, knowing a particular technology very well may not match the employer's needs, so there is a real need to articulate principles (the hard part of education). For example:
1. Need to know how to design and implement ( or contribute to) a 'principled' information base (this is a skill my students encounter routinely)
a. Designing an information system requires knowing multiple levels of analysis and synthesis
- I teach the undergrad and graduate levels of database
( I have been teaching' conceptual level modeling --- using Object role modeling ( this is a layer above ER and relational, and has been underappreciated IMO
b. relational level analysis using SQL
implementational level using T-SQL
c. NoSQL using Couchbase and SQL++ and hence the key-value mode of storage
implementation ( SQL + NoSQL seem essential in this world of federated databases !)
d. Of course, there is the underlying substrate of approaching an info task in the first place!
2. For what it's worth, I also teach big data. Again, finding (understanding) and exemplifying the principles underlying the algorithms and data development is crucial.

What information resource consultant skills would you recommend for someone trying to advance their career?

Kate Marek Ph.D.

Director and Professor, Dominican University

If possible, find a paid internship in your area of interest, which will help expand your professional network and build your skillset. Use this time to keep scanning job ads to identify skill sets in demand; look for online mini-courses to make those skill sets.

What type of skills will young information resource consultants need?

Joseph Trainor Ph.D.

Associate Professor and Chairperson, St. John's University

The type of skills expected by young graduates in accounting is moving increasingly into the technology area. The AICPA's new model for CPA licensure (CPA Evolution) recognizes the important role that technology has had, and will continue to have, on the accounting profession. To be competitive in the job market, accounting students need to have real-world technology skills, including some knowledge and practical ability in tools for things such as data-analyzation, data-visualization, and robotic process automation.

Students should focus on the underlying concepts of these technologies, rather than a particular software package. Finally, accounting students must be able to effectively use Excel, including advanced functions. Excel is one of the basic tools in an accountant's toolbox, so proficiency in using Excel is a must for any accountant.

What technical skills for an information resource consultant stand out to employers?

Chirag Parikh Ph.D.

Computer Engineering Chair, Grand Valley State University

If you ask me, I consider valuable experience over good paycheck. Once you have gained that experience the paycheck will follow. As soon as you are out of college, the knowledge gained is very fresh and raring to go. If put into the right place can enhance your technical skills and you can do wonders.
As a Computer Engineering professor, I would say the job opportunities are tremendous for students out of college as they can venture into hardware field (technical support, hardware engineer, test engineer and much more) as well as software field (software engineer, software developer, software tester and much more). The possibilities are endless.
With COVID and employees working remotely there is still ample opportunity to enhance your technical and interpersonal skills as I believe remote working might stay for a while till things get back to normal.

Do you want to know more?

List of information resource consultant skills to add to your resume

The most important skills for an information resource consultant resume and required skills for an information resource consultant to have include:

Encryption
Customer Service
Desktop Support
Technical Support
Troubleshoot
Web Pages
PC
SQL
Data Network
DMV
Lan
Novell
DNS

Technical Assistance
User Support
Computer Lab
PowerPoint
VPN
User Accounts
SharePoint
Computer Software
Software Packages
Software Applications
HTML
Photoshop
Software Support

IP
Network Issues
Troubleshooting Support
Windows XP
Problem Resolution
Customer Support
Computer System
Network Printers
Software Problems
PowerShell
Technical Problems
Troubleshot
Software Upgrades

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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