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  • Service Desk Specialist

    Insight Global

    Remote information service specialist job

    Required Skills & Experience - 3+ years Help Desk Experience, ideally providing remote support in a call center environment with an excellent customer service background - A+ certification - Reliable internet - Strong Technical Aptitude (Active Directory, VPN, Network Printers, Microsoft Outlook, Mobile Device Management, etc.) - Experience in call center (30+ call/day) - Ticketing Experience (ServiceNow preferred) - Experience logging calls from end users - Excellent Communication Skills Job Description Insight Global is seeking a strong Service Desk Technician for a large, enterprise level building supplies manufacturing company. This position is FULLY REMOTE. This person will be the frontline support for internal customers nation-wide, responsible for password resets, software / hardware troubleshooting, VPN support and connectivity issues. We are looking for an experienced service desk technician who is comfortable in a fast-paced environment with a background working in a call center with excellent customer service skills. You will be taking inbound calls through Cisco Finesse, logging tickets via ServiceNow and handling password resets for Active Directory, Ceridian Dayforce and Foundations E-Learning Platform. This is an ongoing contract with possibility of conversion to FTE. Pay $22/hr M-F, 40 hours/week •Available Shifts: o 6:00am - 3:00pm CT o 8:00am - 5:00pm CT A PC, docking station, extra monitor and headset will be provided. Please apply right away if you are interested!
    $22 hourly 4d ago
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  • IT Training Specialist - Cerner

    Spectraforce 4.5company rating

    Remote information service specialist job

    IT Training Specialist Location: Los Angeles, CA 90032 (? Remote work is acceptable, with a preference for local candidates or those within Pacific or Central Time Zones. **NO EST**) Duration of Assignment: 6 - Months - Possible Extension An IT Training Specialist is needed to serve in the capacity of an educator in which s/he will perform a range of educational support roles for newly implemented technology and applications including end user training, new employee training, post implementation optimization and stabilization training, remediation training and instructional design and development of a collection of educational settings such as computer lab learning, eLearning, webinars, classroom, large conference rooms, etc. The Training Specialist will also be responsible for small project management initiatives and investigation intermittent technical problems. Minimum Education: • Bachelor's Degree Degree in a related field required. Minimum Experience: • Minimum 3 years of proven IT training experience, preferably in a healthcare setting. • Competency in both Ambulatory and Inpatient Cerner clinical bundle of applications • Proficiency in of Microsoft Office suite of applications including but not limited to Word, Excel, PowerPoint, Office, and Visio • Experience training business applications such as ServiceNow, Kronos, Lawson, etc. a plus • Ability to understand business and clinical application workflows • Experience writing eLearning scripts a plus • Hands-on experience developing a range of training materials including but not limited to participant guides, job aids, quick reference guides, short video tutorials • Experience utilizing SnagIt • Experience working in large and dynamic project environment preferred • Proven track record of excellence as a professional Accountabilities: • Present information, using a variety of instructional techniques and formats such as role playing, team exercises, group discussions, videos and lectures. • Schedule classes based on availability of classrooms, equipment, and instructors. • Create “self paced” learning avenues using video, audio and other computer based learning tools. • Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials. • Develop specific classroom style training programs for new applications and hardware. • Monitor, evaluate and record training activities and program effectiveness. • Evaluate training materials prepared by departmental instructors, such as outlines, text, and handouts. • Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, or endusers. • Design, plan, organize and direct orientation and training for employees on Information Technology applications. • Keep up with technology developments in area of expertise by reading current journals, books and magazine articles.
    $85k-120k yearly est. 4d ago
  • Desktop and Education Support Specialist

    Us Tech Solutions 4.4company rating

    Information service specialist job in Columbus, OH

    The Desktop & Education Support Specialist works within a team to provide OTDI supported customers professional computer support services, including resolving software, hardware, and network issues. Provide technical assistance to customers and other support specialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms. Support customers both on-site and remotely in a professional, client-focused manner, both in a team setting and independently with limited direction. Responsible for delivery and setup of new and updated workstations and peripherals, addressing related support issues, and documented inventory management. Responsible for the deployment of a classroom maintenance plan and for emergency on-site and in-shop repair, video-data projection, audio systems, computer and audio-visual equipment. Works closely with all levels of interdepartmental faculty, staff, and students to either provide training in the proper use of instructional and computing equipment or identify training needed by OTDI or other service providers. Installs new technology into the classrooms and performs as needed upgrades in same classrooms. Performs preventive maintenance in classrooms on a regular basis. Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Acts as a team leader for complex projects, assignments and issues associated with the help desk function. Will serve as desktop support for onsite technical assistance. May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends. Required Experience: Two years of experience or knowledge supporting desktop computers running Windows, JAMF, Mac OS or both in a network environment. Experience with audio/visual equipment used in teaching, meeting, and event spaces. Ability to work as part of a team and take the initiative to work independently. Ability to maintain and manage information and documentation in an organized, systematic way. Professional experience providing customer service.
    $39k-50k yearly est. 2d ago
  • Senior Automation Specialist

    Cannon Corp 4.6company rating

    Remote information service specialist job

    Cannon Corp Description: You'll Come for a Job But You'll Stay for an Exciting Career! Engineering and Designing Reliable, Responsive, Solutions. SINCE 1976, CANNON has provided creative solutions to clients in the energy industry, water resources, public infrastructure, and commercial and residential development. We work hard. We play hard. We have fun. JOIN CANNON as a Senior Automation Specialist in SAN LUIS OBISPO. San Luis Obispo is on the beautiful central coast of California, has temperate weather, scenic beaches, is surrounded by the wine country, and offers endless recreational opportunities. PROJECTS INCLUDE Instrumentation and Controls/SCADA, Water Resources, Transportation, Recreational Facilities, Solar Facilities, Oil Field Applications, Agriculture, Food Processing. SENIOR AUTOMATION SPECIALIST JOB SUMMARY A successful Senior Automation Specialist will be able to independently approach industrial electrical and control systems from the viewpoint of functional analysis, technical evaluation, design objectives, and solution development. They will be involved in designing, implementing, and improving industrial automated systems and processes within a manufacturing or industrial setting including but not limited to system design, integration, testing, and troubleshooting, as well as project management and client coordination. Will work in both the office and heavy industrial environments, onsite. SENIOR AUTOMATION SPECIALIST JOB DUTIES Lead or support integration projects, including scope development, budgeting, scheduling, and procurement. Assist in the development and cost estimation for proposals tailored to client requirements. Interface with clients to ensure successful project coordination, system performance, and client satisfaction. Design and program automated systems: PLCs, sensors, actuators, control panels, and HMI interfaces. Create and troubleshoot PLC code (Rockwell, Modicon preferred) and HMI applications for industrial processes. Integrate new automation systems with existing processes and equipment. Oversee and train others to test, validate, and calibrate automated systems to ensure compliance, reliability, and safety. Identify opportunities for process improvements to enhance efficiency, reduce costs, and increase system reliability. Maintain detailed documentation (schematics, SOPs, backups) for all automation systems. Specify and commission SCADA systems, including server/client setup, network architecture, and instrumentation. Requirements: 8+ years' experience integrating automation and electrical systems in industrial environments. Strong knowledge of PLC systems (Rockwell Automation, Modicon), HMI programming, and SCADA integration. Proficiency in industrial wiring diagrams, ladder schematics, and logic drawings. Programming experience in ladder logic, function block diagrams, and object-oriented structured text programming languages and SQL. Experience with process instrumentation and final control elements (VFDs, control valves, transmitters, sensors). Skilled with configuration tools, such as handheld HART communicators and computer-based configurators. Familiarity with industrial communication protocols (Ethernet/IP, RS232, RS485, HART, Serial/Ethernet radios). Proven project management experience across automation lifecycle phases. Strong problem-solving, documentation, and collaboration skills. Effective written and verbal communication in English. Ability to perform basic circuit and instrument calculations and apply mathematical concepts in engineering tasks. Certified Electrician is a plus. Valid driver's license and proof of insurance required. WE OFFER competitive salaries, relocation assistance, excellent benefits package, remote work flexibility, and an active and positive team building, work environment. Cannon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, age. Compensation details: 00 Yearly Salary PIba3afe9b5-
    $78k-107k yearly est. 4d ago
  • Remote Window Shade Automation Specialist - Western US

    Draper, Inc. 4.7company rating

    Remote information service specialist job

    A family-owned automation company is looking for a Window Shade Automation Specialist to work remotely across various territories. The role involves project management, dealer support, and technical training to ensure customer satisfaction and successful installations. Candidates should have a strong mechanical and electrical aptitude, along with excellent communication skills. A competitive salary and comprehensive benefits package are offered. #J-18808-Ljbffr
    $72k-94k yearly est. 3d ago
  • Help Desk Technician

    Teksystems 4.4company rating

    Remote information service specialist job

    We are seeking an Entry-Level Help Desk Technician to join our team in a hybrid work environment. This role supports core business hours Monday-Friday (7:00 AM-4:00 PM or 8:00 AM-5:00 PM EDT) and follows a hybrid schedule with three days in office per week, though fully remote candidates may be considered for top talent. Responsibilities include providing customer-focused technical support via phone, chat, and a self-service ticketing portal; performing initial troubleshooting; managing and resolving tickets; and documenting issues within a ticketing system. The environment is primarily Microsoft and Windows-based, and this role places a strong emphasis on customer service, communication, and timely resolution. Prior contact center or phone/email support experience is a plus, as is familiarity with ticketing platforms such as ServiceNow, ShareWell, or Spiceworks. Technical experience and certifications such as CompTIA A+ are beneficial but not required-candidates with one to two years of relevant experience or a combination of education and experience are encouraged to apply. *Job Type & Location*This is a Contract position based out of Columbus, OH. *Pay and Benefits*The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Columbus,OH. *Application Deadline*This position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $18-20 hourly 2d ago
  • Remote Entry-Level IT Specialist (Veteran-Friendly) Michigan

    Evolve Systems

    Remote information service specialist job

    We're seeking Michigan-based veterans to join our IT team. If you were honorably discharged between 2012 2025, this entry-level IT role is designed to give you hands-on training and support as you transition into a civilian IT career. Responsibilities Include Set up and maintain computer systems and networks Troubleshoot and resolve basic technical issues Learn installation and configuration of hardware/software Follow cybersecurity and data protection procedures Work as part of a remote IT team Ideal Candidate Veteran discharged 2012 2025 No prior IT experience necessary Strong teamwork and communication skills Eager to learn and develop technical skills Compensation & Benefits Pay: $26 $33/hr Flexible remote work options Paid IT training and certifications Veteran-friendly environment and career advancement Apply today and start your next mission a successful career in IT!
    $26-33 hourly 3d ago
  • Bilingual SaaS Implementation Specialist (Remote)

    Workyard 3.6company rating

    Remote information service specialist job

    A growing SaaS startup is seeking a remote Software Implementation Specialist to enhance client onboarding and support. The successful candidate will have 2-4 years of experience in customer support for a SaaS solution and must be fluent in Spanish. Responsibilities include managing customer support inquiries, onboarding clients, and providing valuable feedback to improve the product. Ideal candidates possess excellent communication skills and adaptability in a fast-paced environment, with bonus points for experience in payroll applications or the construction industry. #J-18808-Ljbffr
    $68k-111k yearly est. 4d ago
  • Intern, IT Security Operations

    Encova Insurance

    Information service specialist job in Columbus, OH

    Encova Insurance will have a need for an Intern, IT Security Operations. This is a full-time summer internship for summer 2026 and will require someone who can work at least 40 hours per week. Start and end dates will be based on availability and business need. You will have the option to work remotely but must reside within a two-hour driving distance to our office in Columbus, Ohio or Charleston, West Virginia for occasional in person work. Must be currently enrolled and have completed at least 60 credit hours with an accredited college or university. Pay=$22.00 per hour Encova Insurance has again been recognized as a RISE Elite Top 50 internship program, making this our sixth year in a row! Rising Insurance Star Executives (RISE) is the voice of young professionals who are looking for ways to share their innovative ideas and spread a new message about who the insurance industry is. As an intern at Encova Insurance you will be part of a dynamic, results-driven team and learn to manage real world situations alongside Encova associates. Our successful internship program attracts students from across our region and our diverse opportunities ensure that our interns are provided with a wide range of learning possibilities! Are you a Referral? If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team. Unique residence requirements are listed in each job posting, please review closely for details. Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes: Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin. JOB OBJECTIVE: The Security Operations Intern will assist higher level specialists in cybersecurity measures. ESSENTIAL FUNCTIONS: Provide timely detection, identification, and alerting of possible attacks/intrusions, anomalous activities, and misuse activities and distinguish these incidents and events from benign activities. Perform security incident triage, to include determining scope, urgency, and potential impact; identifying the specific vulnerability; and making recommendations that enable expeditious remediation. Work on various Information Security projects and initiatives. Perform user account clean-up. Perform Security platform clean-up, including intrusion detection tuning, asset list validation, etc.. Build reports, dashboards, alerts, and automation in SIEM tools. OTHER FUNCTIONS: Perform other duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Must have completed at least 60 credit hours with an accredited college or university. This is a full-time summer internship and will require someone who can work at least 40 hours per week. Start and end dates will be based on availability and business need. Must be actively enrolled and pursuing a degree in Computer Science, Management Information Systems, Programming or related field. Demonstrates analytical, problem solving and conceptual skills to identify and deliver high performing solutions. Demonstrates verbal and written communication skills, with an ability to express technical concepts in understandable business terms. Exposure to computer networking concepts including route/switch/firewall. Exposure in researching information security solutions and best practices. Technical proficiency in both Windows and Linux operating systems. Being open to new ideas and sharing opinions. This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons. Ready to join our team? At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating and financially rewarding opportunities. Join us to discover a work experience where you can learn and grow to your fullest potential. What you can expect from us An internship at Encova is a great way to jump-start your career. Our award-winning, structured summer intern program offers: Competitive compensation An introduction to the insurance industry through authentic work experiences Networking opportunities with industry professionals Flexible start and end dates Community involvement and volunteer opportunities Through our collaborative team structure, we find professional and personal growth. We never stop learning and always seek to improve ourselves. Our commitment to growth makes us a winning organization and an ideal place for interns. Encova Insurance is an EOE/E-Verify employer. #LI-Remote#LI-LP1
    $22 hourly 5d ago
  • Field Service Specialist

    Zoetis, Inc. 4.9company rating

    Information service specialist job in Columbus, OH

    Role Description The primary responsibility for this position is to Manage the Hatchery Inovo Process for Zoetis. This will be accomplished through execution of our Best-in-Class Customer Service Programs. This position will perform preventive maintenance on electrical/mechanical equipment in poultry hatcheries. This position will also perform emergency repairs, at the customer location, as needed. Preferable location would be Canton Ohio. POSITION RESPONSIBILITIES * Perform scheduled Preventive Maintenance on all assigned Biodevices. * Provide electrical/mechanical support and perform emergency repairs as needed. * Understand and follow Electrical Schematics. * Required Participation in Territory After-Hours Support and Repairs. * Zoetis Field Service Technician responsible for all communication with assigned hatcheries. * Complete all relevant reporting forms and procedures, including scheduling visits, customer site contacts, partsusage priorities, site cart management, certification program, vehicle, and equipment maintenance within the assigned time. * Manage the Hatchery Inovo Process on behalf of Zoetis Field Service Technicians in an assigned territory of 3-5 hatcheries * Manage the Zoetis Operator Training Program for 25+ people (customer employees) * Facilitate the vaccine and sanitation preparation program for all Zoetis Devices * Support and conduct the execution of the Zoetis Process Evaluation Program * Principle for collecting and reporting all important information within Zoetis Fieldaware System * Follow all safety/precautionary procedures. * Regular communication with supervisor * Other Duties as Assigned EDUCATION AND EXPERIENCE * Associates degree in Electro/Mechanical Systems or related curriculum and/or a bachelor's degree in poultry science or related field from an accredited institution. * Experience may be considered in lieu of educational requirement * Normally requires 1 - 5 years of related experience. TECHNICAL SKILLS REQUIREMENTS *Bilingual (English/Spanish) preferred *Proven Mechanical Aptitude *Proficient organizational skills *Self-motivator and self-starter *Strong critical thinking problem solving, judgment, and initiative *Effective communication skills are necessary to interact directly with multiple levels of customer management *Basic computer skills using Word / Excel / and Outlook *Proven skills in interpreting and communicate Hatchery Air Plating Program results preferred. PHYSICAL POSITION REQUIREMENTS * Majority of work is done in a hatchery where exposure to potentially hazardous environment is possible. *Heat and Humidity above average is common *Available for Inovo Device Support during hatchery operating schedule to respond to customer emergency calls (via telephone and face-to-face) *Lift more than 25 pounds *Travel 60-80% of the time of which 30% may be overnight Full time RegularColleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
    $67k-92k yearly est. 2d ago
  • Managed IT Help Desk Tier 1

    Dex Imaging 3.7company rating

    Remote information service specialist job

    DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people. Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities: Examples of key duties are interpreted as being descriptive and not restrictive in nature. Identifies, diagnoses, and resolves any assigned support requests Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system Provides one-on-one end-user problem resolution over the phone Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements On-going self-training to preserve professional skillsets required to perform job duties Provide after-hour support for clients during scheduled on-call rotation Assist in Managed IT Projects as instructed by Project Team Manager Assists in creating materials/documentation for end-user frequently asked questions (FAQs) Train users on network login, printing, accessing network shares, printing, scanning and software applications Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues Takes ownership of tasks and follows through to ensure complete resolution Takes a personal interest in, and responsibility for, quality of work performed, or work associated with Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members Provide accurate time estimates for how long a task will take to complete Understand that the success of individuals is measured by the success of their teams Qualifications: Excellent verbal and written communication skills 1-3 years experience providing IT support to end users Managed IT Services experience desirable Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365 Experience leveraging PSA ticketing system and RMM tools for remote management Certifications such as CompTIA A+ are desirable Work Week Format: Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC) Remote Work Schedule varies based on scheduling and approval by Service Manager Lunch schedule varies on team availability and is limited to one hour Attendance to training or called meetings is mandatory Mandatory on-call rotation schedule as required
    $31k-40k yearly est. Auto-Apply 60d+ ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information service specialist job in Columbus, OH

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $70k-99k yearly est. 12d ago
  • Client Services / Travel

    HB Travels

    Remote information service specialist job

    Are you passionate about travel and enjoy helping others create unforgettable experiences? Were seeking motivated, customer-focused individuals to join our team in a Client Services / Travel role. Work remotely while guiding clients, managing bookings, and delivering exceptional service. What You'll Do Assist Clients- Help travelers plan and book personalized trips, including flights, hotels, cruises, and excursions Provide Exceptional Service- Maintain communication before, during, and after travel to ensure client satisfaction Stay Informed- Keep up with industry trends, top destinations, and travel deals to offer expert recommendations Manage Bookings- ️ Handle all reservations and logistics accurately and efficiently Problem-Solving- ️ Address client challenges before or during travel with proactive solutions What Were Looking For Passion for travel and helping others explore the world Strong communication and interpersonal skills Excellent organization and attention to detail Self-motivated and comfortable working independently in a remote environment Sales or customer service experience is a plus (not required) Reliable internet, computer or smartphone, and a dedicated workspace Must be 18+ What We Offer Comprehensive training and ongoing support Flexible remote, work full-time or part-time Exclusive travel discounts and perks Supportive, collaborative remote team environment Unlimited earning potential IATA cards available for qualified agents
    $43k-87k yearly est. 60d+ ago
  • Resource Solutions Project Professional

    UHY 4.7company rating

    Remote information service specialist job

    JOB SUMMARYUHY is a global accounting network with 330 offices and 8,600 staff in 101 countries. In the United States, UHY provides audit & assurance, tax, advisory, and consulting services. Our Resource Solutions Group delivers specialized services for the Office of the CFO, offering experienced interim professionals for a wide range of accounting and finance projects.JOB DESCRIPTION Leverage your expertise to drive mission-critical accounting and finance projects for mid-market to large-size clients. As an experienced professional, you'll address complex challenges across diverse industries. Ideal Candidate Profile Self-starter who thrives in dynamic environments Quickly assesses situations and develops effective solutions Works independently while collaborating with client teams Example Responsibilities and types of engagements: Serve as Interim Controller, overseeing financial operations Manage accounting functions, transactions, and month-end closings Prepare and analyze financial statements, budgets, and forecasts Implement and monitor internal controls for regulatory compliance Lead special projects (e.g., system transitions, audit preparations, M&A financial integrations) Requirements 10+ years of experience in accounting, finance, or related fields Experience working in complex, multi-entity corporations Exceptional problem-solving skills Strong self-motivation and initiative in ambiguous situations Proficiency in accounting applications (e.g., NetSuite, Oracle, SAP) and data analysis tools Bachelor's degree CPA or equivalent certification preferred Effective communication skills across all organizational levels Ability to pass thorough background checks (criminal, credit, education, certification, references) We Offer Diverse project opportunities with mid-market to large enterprises Comprehensive benefits: Medical/dental/vision insurance, Paid Time Off, Paid Holidays, 401K, Life Insurance WHO WE ARE UHY is one of the nation's largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients' business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms. WHAT WE OFFER POSITIVE WORK ENVIRONMENT Enjoy a collaborative and supportive work environment where teamwork is valued. ATTRACTIVE COMPENSATION PACKAGES Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual. COMPREHENSIVE BENEFIT PACKAGE Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.
    $66k-87k yearly est. Auto-Apply 60d+ ago
  • Sr Lead Software Engineer - Client Service Technology

    JPMC

    Information service specialist job in Columbus, OH

    This is an exciting opportunity to join a passionate team dedicated to building products that truly help our users. Join JPMorgan Chase, a global leader in financial services and asset management, as a Senior Lead Software Engineer within Asset Wealth Management. You'll work with cutting-edge technologies in a collaborative, diverse, and innovative environment, tackling complex challenges and driving impactful solutions for our clients. J.P. Morgan Asset Management offers a broad range of investment strategies and operates in major markets worldwide, with a clear focus on managing client assets and delivering strong risk-adjusted returns Job responsibilities Design, develop, and maintain innovative software solutions for the JP Morgan Chase Client Services Platform, addressing complex technical challenges and modernizing business processes Write secure, high-quality production code in Java, Spring, and React; review and debug code from team members to uphold best practices. Advance the use of AI technologies to improve software development, automation, and operational efficiency. Lead hands-on system design, application development, testing, and ensure ongoing operational stability. Build and deploy scalable architecture and solutions on Cloud Utilize SQL and Snowflake for effective data management, querying, reporting and data sharing Take initiative in daily tasks and project work, driving progress and innovation within a small, agile team. Collaborate directly with Product Owners & Global stakeholders to gather requirements and deliver high-impact solutions. Serve as the primary point of contact for product-related matters, facilitating communication between teams, with high degree of accountability Solve technical and business challenges efficiently, proactively addressing issues to support Asset Management reporting and delivery. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Minimum of 10+ years of professional experience in software development or related fields. Skills should include Java, React/JavaScript, SQL, Cloud and messaging technologies such as Kafka or similar platforms. Practical experience working with cloud technologies (such as AWS) Hands-on experience in delivering system design, application development, testing, and ensuring operational stability. Proficiency in automation and continuous delivery methods. Solid Knowledge of deployment processes, including experience with GIT and version control systems. Strong analytical thinking and problem solving ability Preferred qualifications, capabilities, and skills Experience in the financial services industry Sound knowledge and experience in programming languages such as Java, React JS and SQL Expertise in designing, implementing, and managing cloud-based solutions using AWS, ensuring scalability, reliability, and security for applications. Familiarity with observability tools such as Splunk, Dynatrace, or Grafana. Hands-on experience with GraphQL for efficient data querying and integration. Experience working with data platforms such as Snowflake or Databricks.
    $37k-75k yearly est. Auto-Apply 3d ago
  • Service Techncian

    Smartcaresolutions

    Information service specialist job in Columbus, OH

    Total Line Refrigeration is looking for a Service Technician Responsibilities: Install, maintain, and repair refrigeration rack systems, including related components like compressors, condensers, evaporators, and controls. Diagnose and troubleshoot mechanical and electrical issues within refrigeration rack systems. Perform routine and preventative maintenance on refrigeration equipment to ensure optimal performance and longevity. Work with different refrigerants (e.g., R-22, R-404A, R-448A, R-449A, CO2) to ensure systems are operating safely and efficiently. Respond to service calls for refrigeration equipment, ensuring timely repairs and minimal downtime. Test and verify system functions to ensure all components are running efficiently. Adhere to safety protocols and ensure all tasks are performed in a safe and compliant manner. Provide customer service and maintain positive relationships with clients, offering solutions to their refrigeration needs. Maintain accurate service records, including time cards, job logs, and inventory reports. Work with a team of technicians, providing guidance and training to junior technicians and entry-level helpers when needed. Assist with on-call responsibilities for emergency service needs, including nights and weekends as required. Qualifications: 3+ years of experience working with rack refrigeration systems, including commercial and industrial systems. Strong understanding of refrigeration principles, including the installation and troubleshooting of rack systems. Technical training through an apprenticeship, trade school, or equivalent work experience. EPA Certification required for handling refrigerants. Must hold at least one of the following licenses: D1, D2, S1, or S2. Valid driver's license with a clean driving record. Ability to work independently with minimal supervision, managing service calls and job priorities. Knowledge of safety procedures and best practices when working with high-voltage electrical systems and pressurized refrigerants. Strong problem-solving and troubleshooting skills for complex refrigeration systems. Good communication skills, with the ability to interact professionally with customers and team members. Willingness to work overtime during peak seasons, including nights and weekends as needed. Ability to lift and move heavy equipment (up to 70 lbs) and work in varying weather conditions. Preferred Qualifications: Experience with CO2 refrigeration systems and knowledge of energy-efficient technologies. Familiarity with electrical wiring schematics and control systems in refrigeration equipment. Experience with installation of refrigeration racks and related mechanical equipment. About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at *************************.
    $37k-75k yearly est. Auto-Apply 11d ago
  • Technical Specialist - IT Information Security (Golden Colorado)

    Con Edison 4.9company rating

    Remote information service specialist job

    Join us at Con Edison where you will leverage your threat intelligence expertise to make a real impact. As a technical specialist, you will collaborate with public and private partners to create cutting-edge cybersecurity guidance and reports. This role offers a unique opportunity to network with top security specialists from various organizations within a dynamic public-private intelligence fusion center. Your strong knowledge of OT (operational technology), utilities, or industrial control systems will be highly valued and essential for this position. Required Education/Experience Master's Degree in Information Technology, Cybersecurity, Computer Science, or a related field and with a minimum of 6 years of work-related experience or Bachelor's Degree in Information Technology, Cybersecurity, Computer Science, or a related field and with a minimum of 8 years of work-related experience Relevant Work Experience Top Secret Security clearance or eligible, required. Previous cybersecurity experience, required. Previous senior level experience with cyber threat intelligence, preferred. Previous utility or OT experience, preferred. Skills and Abilities Strong written and verbal communication skills Ability to work within tight timeframes and meet strict deadlines Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc. Licenses and Certifications Driver's License Required Other: Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc. Preferred Physical Demands Sit or stand to answer a phone for the duration of the workday Sit or stand to use a keyboard, mouse, and computer for the duration of the workday Ability to read small print and symbols Additional Physical Demands The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. Must be able and willing to travel, as needed. Must be available 24/7, on call, and/or participate in off-hour emergency response activities as required. Core Responsibilities Onsite three days per week in Golden, CO required. Stay current on cyber threat intelligence (CTI) developments and trends. Provide expert guidance to shape and strengthen the threat management strategy. Develop CTI awareness, investigation, remediation reports. Develop threat hunting packages and track remediations for findings. Update CTI metrics and dashboards. Work with external CTI stakeholders and provide analysis on industry direction. Attend external CTI events. Provide guidance and training to junior analysts.
    $80k-102k yearly est. Auto-Apply 28d ago
  • Cyber Client Service Technician - Lima, OH

    Gehc

    Remote information service specialist job

    SummaryActs as the primary GEHC Services face to the customer(s) served. Responsible for meeting the daily service repair needs of designated Imaging, LCS and Biomed equipment, to include multiple modalities of the customer's equipment. Drives customer satisfaction through Service Excellence.Job DescriptionResponsibilities: Troubleshoot, install, maintain, and service repair needs on designated equipment, specifically around issues related to device cybersecurity. Works closely with multiple device manufacturers regarding cybersecurity issues. Works directly with customer IT and security personnel to implement site cyber security policies. Evaluate progressively complex, customer biomedical equipment security issues and implement appropriate remediations and/or compensating controls. Provide support on imaging or LCS modality equipment first response and coordinate with appropriate modality specialists. Perform on-time and accurate device level security actions. Own customer clinical device security issues from dispatch or identification of issue to resolution. Maintain daily communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction on all device security issues. Focus on customer needs and satisfaction on device security issues, continuously building on and enhancing relationships with customers to become a perceived partner in their business who is able to recommend value-added services that will help the customer run their business more efficiently and securely. Maintain daily communications with customers without direction. Follow as well as guide others as needed regarding appropriate GE security policies, procedures, hospital security protocol, and complete necessary documentation. Engage with other team members including Bio med engineers, Security Operations Center Agents and Remote Technical Engineers to ensure they are aware of the status of all security related issues at all times for their designated customers. Effectively communicate and partner with teammates and colleagues. Understand and communicate business goals and objectives to the broader GE team servicing assigned customer on device security. Keep up to date on administrative responsibilities (e.g., maintaining device level security information and internal service records in a timely manner, patch validation status, clinical device security and networking attributes - OS, MAC address, etc). Utilize the GEHC escalation process, as needed, and work closely with security operations center agents to define and support implementation of corrective action plans to resolve customer issues in a timely manner. Identify potential sales leads and participate in sales opportunities (e.g., contract renewals, assist with promoting and implementing of revenue programs). Keep up to date with competitor information, device security bulletins and market trends. Identify business opportunities for the organization. May include basic/refresher application training of clinical staff and customer security/IT personnel on designated equipment Qualifications : Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing electrical equipment; OR equivalent military education and 2+ years of experience servicing electrical equipment; OR High School Diploma/GED and 4+ years of experience servicing electrical equipment. Experience interfacing with both internal team members and external customers as part of a solution based service process. Strong communication skills with the ability to communicate technical issues to the customer in an easy to understand manner. Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment. Experience troubleshooting and responding to customer concerns. Experience with Web applications and technological programs (e.g., IPad, Iphone Microsoft Office Suite). Capable of performing special physical requirements (e.g., able to lift, carry, push, pull up to 35 lbs unassisted; and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, stand for long periods of time; and reach at, above, below shoulder level; and flex/extend neck; and has good hand, finger dexterity and specific vision abilities including color, close vision, distance vision, peripheral vision, depth perception). Must have and maintain a valid driver's license. #LI-PA1 #On-Site We will not sponsor individuals for employment visas, now or in the future, for this job opening. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes
    $34k-67k yearly est. Auto-Apply 60d+ ago
  • Sr Lead Software Engineer - Client Service Technology

    Jpmorganchase 4.8company rating

    Information service specialist job in Columbus, OH

    This is an exciting opportunity to join a passionate team dedicated to building products that truly help our users. Join JPMorgan Chase, a global leader in financial services and asset management, as a Senior Lead Software Engineer within Asset Wealth Management. You'll work with cutting-edge technologies in a collaborative, diverse, and innovative environment, tackling complex challenges and driving impactful solutions for our clients. J.P. Morgan Asset Management offers a broad range of investment strategies and operates in major markets worldwide, with a clear focus on managing client assets and delivering strong risk-adjusted returns Job responsibilities Design, develop, and maintain innovative software solutions for the JP Morgan Chase Client Services Platform, addressing complex technical challenges and modernizing business processes Write secure, high-quality production code in Java, Spring, and React; review and debug code from team members to uphold best practices. Advance the use of AI technologies to improve software development, automation, and operational efficiency. Lead hands-on system design, application development, testing, and ensure ongoing operational stability. Build and deploy scalable architecture and solutions on Cloud Utilize SQL and Snowflake for effective data management, querying, reporting and data sharing Take initiative in daily tasks and project work, driving progress and innovation within a small, agile team. Collaborate directly with Product Owners & Global stakeholders to gather requirements and deliver high-impact solutions. Serve as the primary point of contact for product-related matters, facilitating communication between teams, with high degree of accountability Solve technical and business challenges efficiently, proactively addressing issues to support Asset Management reporting and delivery. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Minimum of 10+ years of professional experience in software development or related fields. Skills should include Java, React/JavaScript, SQL, Cloud and messaging technologies such as Kafka or similar platforms. Practical experience working with cloud technologies (such as AWS) Hands-on experience in delivering system design, application development, testing, and ensuring operational stability. Proficiency in automation and continuous delivery methods. Solid Knowledge of deployment processes, including experience with GIT and version control systems. Strong analytical thinking and problem solving ability Preferred qualifications, capabilities, and skills Experience in the financial services industry Sound knowledge and experience in programming languages such as Java, React JS and SQL Expertise in designing, implementing, and managing cloud-based solutions using AWS, ensuring scalability, reliability, and security for applications. Familiarity with observability tools such as Splunk, Dynatrace, or Grafana. Hands-on experience with GraphQL for efficient data querying and integration. Experience working with data platforms such as Snowflake or Databricks.
    $97k-124k yearly est. Auto-Apply 3d ago
  • Clinical Field Specialist, NYC Metro

    Trisalus Life Sciences, Inc. 3.8company rating

    Remote information service specialist job

    Duties and Responsibilities: The Clinical Field Specialist responsibilities will provide clinical insight and educational support and training on the technical applications of TriSalus Life Sciences products and will establish and maintain strong customer relationships with Interventional Radiology healthcare professionals and organizations. The Clinical Field Specialist will work with the Sales Managers within defined geographic area to meet existing and potential customers and champion the clinical needs for customers. This role will discuss and demonstrate how TriSalus products can help clinician providers achieve their goals and meet patient needs. By providing case coverage, the Clinical Specialist will provide technical training in a clinical and/or interventional radiology environment and contribute to improving the overall customer experience by focusing on clinical uses, education and gathering customer insights. The Clinical Field Specialist will work closely with others in the organization (i.e. Sales, Service, Marketing, R&D etc.) to ensure customer needs are being met. Responsibilities : Meets with existing and potential customers to identify their clinical needs, goals, and constraints related to patient care and provides creative and feasible solutions using company products. Serves as the primary resource for clinical support in the areas of coverage, troubleshooting, and in-service education for the company products. Informs the customer on the latest product, therapy and technology developments in the industry by actively engaging in procedural and technical discussion. Assist in sales and ongoing support of TriNav to promote consistent utilization. Transfers account knowledge and other requested information to the Sales Manager on a weekly basis. Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required. Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively deliver presentations and event creation/coordination with key Opinion Leaders. Must act with a sense of urgency, with a focus one driving utilization and ensuring excellent procedural outcomes. Understand company's and competitors' products and workflows and provide recommendations on improvements Has a strong desire to work in a fast-paced, startup environment while consistently adapting to change. The ability to work independently within a teamwork environment. The Clinical Field Specialist reports to the Area Sales Director. Qualifications Education & Certifications: BA/BS or equivalent in related discipline preferred Work Experience: Clinical teaching/in-servicing, medical training (RN, IR Cath Lab Technician, etc.) preferred. 5+ years of directly related experience in heathcare medical industry preferred Strong clinical orientation, experience with products for use in interventional radiology, radiology/cardiology strongly preferred. Proven skills in leadership, management and communication including presentations Knowledge, Skills & Abilities: Ability to influence clinical decision making Ability to work independently in the context of a team environment Ability to meet vendor credentialing requirements Proven ability to build maintain positive relationships with peers and colleagues across organization levels Excellent verbal and written communication skills, including ability to effectively communicate with Executive team and outside customers Positive, humble attitude that seeks feedback and accepts it from all comers; owns mistakes, learns from them and quickly makes the correction Computer proficiency (MS Office - Word, Excel and Outlook) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude. Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Up to 50% domestic and overnight travel to meet the client's needs - required
    $35k-60k yearly est. Auto-Apply 60d+ ago

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