Information services vice president jobs near me

DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot for AI that makes sense for their business - today and in the future. The VP AI Engineering plays a critical leadership role in shaping and executing our AI strategy. This leader will guide a global team of AI engineers and architects in designing, building, and deploying cutting-edge AI solutions-ranging from predictive models to advanced Generative AI systems and agentic architectures-that deliver measurable business value for our most strategic customers. As a trusted thought partner to senior executives, the VP will bridge business strategy and technical execution, ensuring that every AI initiative drives tangible outcomes. This role requires a visionary who thrives at the intersection of innovation, leadership, and customer impact-someone who can scale teams, accelerate delivery, and champion the responsible and strategic adoption of AI across the enterprise. Key Responsibilities: Strategic Leadership & Vision Define and execute the vision for AI engineering in alignment with organizational strategy and customer needs. Drive the roadmap for AI innovation-spanning predictive, generative, and agentic AI capabilities-to position the organization as a leader in applied AI. Partner cross-functionally with Product, Professional Services, and Go-to-Market leaders to translate AI potential into scalable, high-impact solutions. Team & Capability Development Build, mentor, and scale a world-class team of AI engineers and applied scientists, fostering a culture of innovation, accountability, and continuous learning. Establish standards and best practices for AI development, deployment, and operational excellence (MLOps, governance, and model lifecycle management). Ensure the team's expertise spans modern AI stacks, including LLMs, RAG systems, vector databases, and agentic frameworks such as LangGraph, CrewAI, and LlamaIndex. Customer Impact & Delivery Excellence Partner with enterprise customers to identify high-value use cases, define technical architectures, and ensure successful delivery of AI solutions that drive business outcomes. Oversee the design, development, and deployment of scalable AI systems leveraging the DataRobot platform and open-source tools. Champion technical quality, security, and performance across all AI applications and integrations. Innovation & Thought Leadership Serve as an executive-level advisor on emerging AI trends, technologies, and ethical frameworks. Represent the organization in strategic customer engagements, industry forums, and executive briefings. Drive internal knowledge sharing, ensuring learnings and innovations are systematically captured and scaled across teams and regions. Knowledge, Skills and Abilities: AI & Machine Learning Expertise Deep technical understanding of applied AI-including Generative AI (LLMs, RAG), agentic AI, and predictive modeling. Strong programming proficiency in Python and related ML/AI libraries (pandas, NumPy, scikit-learn, etc.). Expertise in AI solution design, architecture, and deployment on cloud platforms (AWS, Azure, GCP). Engineering Leadership Proven experience leading distributed engineering or applied AI teams, balancing technical depth with people leadership. Demonstrated success building scalable AI solutions with secure, containerized infrastructure (Docker, Kubernetes). Strong command of software and systems design principles, API development, and MLOps lifecycle management. Business Acumen & Communication Exceptional ability to connect technical execution with business value. Skilled communicator who can influence across technical and executive audiences. Experience engaging with customers, shaping strategy, and driving adoption of transformative technology. Requisite Education and Experience / Minimum Qualifications: Experience: 10+ years of experience in AI, software engineering, or data science, including at least 3-5 years leading high-performing technical teams. Education: Master's or Ph.D. in Computer Science, Artificial Intelligence, Engineering, or a related field. Cloud Experience: Hands-on expertise with AWS, Azure, or GCP environments. Preferred: Experience with the DataRobot AI Platform, as well as MLOps tools and practices for continuous integration, deployment, and monitoring. Compensation Statement The U.S. annual on-target earnings (OTE) range for this full-time position is between $290,000 and $360,000 USD/year. This range represents a combination of annual base pay and targeted commission. Actual offers may be higher or lower than this range based on various factors, including (but not limited to) the candidate's work location, job-related skills, experience, and education. The talent and dedication of our employees are at the core of DataRobot's journey to be an iconic company. We strive to attract and retain the best talent by providing competitive pay and benefits with our employees' well-being at the core. Here's what your benefits package may include depending on your location and local legal requirements: Medical, Dental & Vision Insurance, Flexible Time Off Program, Paid Holidays, Paid Parental Leave, Global Employee Assistance Program (EAP) and more! DataRobot Operating Principles: Wow Our Customers Set High Standards Be Better Than Yesterday Be Rigorous Assume Positive Intent Have the Tough Conversations Be Better Together Debate, Decide, Commit Deliver Results Overcommunicate Research shows that many women only apply to jobs when they meet 100% of the qualifications while many men apply to jobs when they meet 60%. At DataRobot we encourage ALL candidates, especially women, people of color, LGBTQ+ identifying people, differently abled, and other people from marginalized groups to apply to our jobs, even if you do not check every box. We'd love to have a conversation with you and see if you might be a great fit. DataRobot is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. DataRobot is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information. All applicant data submitted is handled in accordance with our Applicant Privacy Policy.

QuartzBio (************** ) is a Software-as-a-Service (SaaS) solutions provider to the life sciences industry. We deliver innovative, data enabling technologies (i.e., software) that provide biotech/pharma (R&D) teams with enterprise-level access to sample/biomarker data management solutions & analytics, information, insight & reporting capabilities. Our end-to-end (from sample collection to biomarker data) suite of solutions are focused on providing sponsors information (data with context) - we do this by connecting biospecimen, assay as well as clinical data sources in a secure and scalable cloud-based infrastructure, enabling seamless, automated data management workflows, key insight development, improved collaboration, and the ability to make faster, more informed decisions. Position Summary We are seeking a strategic and hands-on Senior Director to lead our Enterprise IT and Security Operations (SecOps) functions. This role is critical to ensuring the reliability, scalability, and security of our enterprise systems while supporting a fast-paced, innovation-driven startup environment. As a senior leader, you will define and execute the overall IT and security strategy, manage cross-functional teams, and drive operational excellence across infrastructure, cloud services, endpoint management, and cybersecurity. You will be responsible for building resilient systems, implementing best practices, and ensuring compliance with industry standards while enabling agility and innovation across the organization. The ideal candidate will bring deep technical expertise, a strong track record of leading enterprise IT and security teams, and a passion for building scalable, secure environments that empower business growth. You'll collaborate closely with engineering, product, and business stakeholders to ensure technology and security are aligned with strategic goals. Key Responsibilities Oversee, maintain, and implement core enterprise IT systems including email, virtual meeting platforms, document storage, and collaboration tools. Plan, oversee and support the execution of migrating enterprise IT systems from PMG Corporate IT tenants to QuartzBio specific IT tenants per migration plan. Evaluate existing systems and identify new technologies to enhance operational efficiency and user experience. Lead and mentor a hybrid Enterprise IT team composed of full-time employees and managed services vendors. Foster a culture of accountability, innovation, and continuous improvement. Identify, negotiate, and manage outsourcing partners to support Enterprise IT and SecOps operations. Ensure service level agreements (SLAs) and performance metrics are met. Collaborate with the Governance, Risk, and Compliance (GRC) team to support and maintain the company's compliance framework. Ensure IT systems and processes align with regulatory and internal standards. Oversee SecOps activities in partnership with the IT Security Analyst and managed services provider. Support virtual Chief Information Security Officer (vCISO) and virtual Data Protection Officer (vDPO) functions. Develop and maintain IT asset management and lifecycle processes. Establish and monitor KPIs to measure IT and security performance and user satisfaction. Develop and manage the IT budget, including forecasting and cost optimization strategies. Establish and maintain business continuity and disaster recovery plans. Serve as a strategic advisor to executive leadership on technology and security trends, risks, and opportunities. Lead change management initiatives related to enterprise IT and security implementations. Ensure seamless onboarding and offboarding processes from a systems and access perspective. Monitor emerging threats and proactively adjust security posture and tools. Champion user training and awareness programs for IT systems and cybersecurity best practices. Qualifications Bachelor's degree in a related field and a minimum of 18 years of relevant work experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, or technology solutions. Minimum of 10 years of experience in managing teams. 10 + years of experience working with internal stakeholders Proven success managing complex IT environments and security programs in high-growth or startup settings. Proven experience implementing and managing an O365 tenant across enterprise environments. Strong knowledge of cloud service providers, particularly AWS, networking, endpoint management, and cybersecurity frameworks. Demonstrated success in managing GRC and SecOps through third-party providers. Relevant certifications (e.g., CISSP, CISM, PMP) are a plus. Experience with compliance audits and risk assessments. Excellent leadership, communication, and vendor management skills. Proven executive leadership and strategic impact. Excellent problem-solving and analytical skills. Strong written and verbal communication skills. Skill in defining and collecting metrics to gauge project progression. Strong ability to develop a clear point of view supported by data and analysis and can sell ideas to others. Demonstrated leadership skills include selecting, retaining, and developing team leads and obtaining high-quality work from staff. Ability to manage geographically dispersed project teams. Preferred: Experience in the life sciences industry or regulated environments. Leadership expectations: Follow Company's Principles and code of ethics on a day-to-day basis. Provide a clear and compelling vision for the organization and be able to communicate effectively with their teams and stakeholders. Think strategically and develop plans and initiatives to achieve the organization's goals, while aligning them with the company's overall strategy. Ability to attract, develop, and retain top talent across multiple teams or functions, creating a culture of learning and growth, identifying skills gaps, and providing development opportunities. Lead change initiatives effectively, managing the impact of change on teams and individuals, and engaging stakeholders in the process. Communicate effectively with their teams, stakeholders, and other leaders in the organization, providing clear direction, feedback, and performance expectations. Possess high levels of emotional intelligence, including self-awareness, self-regulation, empathy, and social skills, to be effective leaders. Build and maintain strong relationships with their teams, stakeholders, and other leaders in the organization, fostering collaboration, innovation, and teamwork. Possess a strong executive presence, projecting confidence, credibility, and authority, and inspiring confidence in their teams and stakeholders. Make complex decisions that support the goals of the organization, taking into account the perspectives of all stakeholders and balancing competing priorities. Results-oriented, setting high standards for themselves and their teams, and holding individuals and teams accountable for achieving their goals. They should also be able to monitor progress and adjust strategies as needed to ensure success. Recognize and reward the contributions of their team members, creating a positive and supportive culture that values and celebrates success. Navigate cultural differences and work effectively with team members from diverse backgrounds, promoting inclusion and diversity within their team. Collaborate effectively with other leaders in the organization, working together to achieve shared goals and drive business success. #LI-Remote Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.Reasonable estimate of the current range$203,200-$304,800 USD Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at **************************************. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

Chief Information Officer | Madonna University | Livonia, MI At our partner institution at Madonna University Who are we looking for? We are seeking an individual with a strong desire to deeply understand the needs of higher education leaders, then apply technology to address their greatest challenges and maximize their greatest opportunities. Our CIOs are expected to be skilled technologists and team leaders, of course. But engaging leaders and constituents across the institution as a business enabler is a critical skill for the new breed of CIO that wants a seat at the table and an opportunity to drive the institution forward and help fulfill its mission in fast-changing times. Our CIOs thrill our customers by providing exceptional, proactive customer service that exceeds their expectations. They balance the ability to deliver creative and innovative tactical and technical solutions with the needs to drive towards the larger, strategic vision. They have a willingness to collaborate with fellow CIOs and leaders and ask for help when needed. They get in front of challenges, turn them into opportunities, and see them through to resolution. They take ownership of opportunities to improve and share successes with their teams. They foster teamwork among their direct reports by example, identifying and developing talent, providing a positive, productive working environment, and nurturing a culture of collaboration, engagement, and commitment with every member of the team. How will you be engaged? A Dynamic Campus CIO is assigned to our partner institutions as their CIO, either on site or remote based on the partner's needs. Our CIOs partner with our client Contract Administrator, often the CFO, Provost or the President/Chancellor and reports directly to the Dynamic Campus Operations Division. Our CIOs are deeply engaged as a trusted strategic advisor to the institution, interacting with the President, Cabinet, Board of Directors, and a wide variety of stakeholders on and off campus. This may include all department and functional leaders and faculty committees to drive strategic decisions that drive institutional outcomes. Strong interpersonal skills and a consultative approach to building rapport and understanding business needs are a must. How will you be supported? Our CIOs and the site teams are actively supported by everyone in Dynamic Campus. Each CIO joins our team of CIOs and has access to them for counsel, communities of practice, and deep collaboration. Our CIOs have a dedicated site staff augmented through access to a rich portfolio of professional services that include our Dynamic Campus Talent Cloud™, a nationwide team of higher education IT experts supporting the needs of our partners on campus or remotely. Our CIOs have access to a comprehensive resource library of best practice policies, procedures, and documents, and an exceptional HR team that supports all aspects of both personal and staff HR needs. Each CIO is fully supported by the Operations Leadership Team, and the direct support of the assigned Vice President of Operations. Our philosophy of “One Dynamic Campus” ensures that you can rely on the combined resources of the entire organization to deliver world-class service to your institution, allowing you and your team to do mission-critical work on behalf of our partners and ensuring your institution sees its IT function as a lasting competitive differentiator that propels the institution forward. Hours of operation are Monday - Friday, 8:00 am - 5:00 pm. Hours may vary. Responsibilities: Develop and maintain a strong, positive relationship with the client Contract Administrator and campus constituents Foster and lead open communications with the assigned Dynamic Campus Operations Leadership Team. Complete the Strategic Annual Work Portfolio in collaboration with Campus Leadership and Dynamic Campus Resources Hold regularly scheduled meetings with institution leadership on significant site issues and successes, risks, opportunities, and general progress towards contractual and business goals Establish an IT governance practice to ensure the appropriate acquisition, use and cost-effective application of technology Identify and promote the use, support and realization of innovative technologies at the institution Implement Dynamic Campus best-practice processes, policies, and procedures, that ensure consistent high quality services Respond to audit recommendations and findings and implement and oversee corrective measures to rectify any deficiencies Identify opportunities for efficiencies through technological and workflow improvements and deploy necessary resources to achieve them Analyze IT Operating budget and identify potential areas for cost savings and efficiencies Negotiate with 3rd party vendors to achieve best pricing and terms for the partner institution Lead by example and mentor the IT Staff Develop and draft Executive Review reports to showcase successes, value-add, and ROI Adhere to the Dynamic Campus best core values and expectations Other duties as assigned Requirements: A Bachelor's or Master's Degree in IT, CIS, or a related field Demonstrated ability to develop and implement IT strategies, tactical plans, and annual work plans Solid understanding of budgeting and business operations Experience in negotiating vendor relationships and contracts Excellent organizational and leadership skills Excellent oral, written, and interpersonal communication skills Ability to manage competing priorities in a highly demanding environment Ability to lift, push and pull up to 50lbs Ability to sit and stand for long periods at a time Ability to crawl under desk for any technology need Adhere to Dynamic Campus Core Values Preferred Qualifications: 3 or more years of Higher Education experience as a CIO or similar leadership position. Experience with higher education administrative system software Project management knowledge and experience Dynamic Campus Core Values: BE A: Be a Servant Leader Be a Team Player Be Accountable Act with the highest integrity Provide excellent customer service Find solutions, not problems Dynamic Campus is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

About the Job As the Director of Corporate Tax and Information Reporting, you will be responsible for leading our tax compliance, strategy, and user tax reporting functions. This includes overseeing all federal, state, and local tax filing requirements, and serving as the subject matter expert (SME) for the Company's global client tax reporting and withholding solution. This pivotal role ensures global tax compliance, manages corporate tax obligations, and oversees end-to-end tax reporting processes for our platform users. You will support all tax-related activities, including compliance, reporting, audits, and planning. Reporting to the Global Corporate Controller, the ideal candidate will be able to operate independently in a fast-paced environment and work closely and proactively with other teams. #LI-Remote This fully remote role is open to candidates in any AMER timezone. Key Responsibilities Corporate Tax Coordinate all aspects of U.S. federal, state, and local corporate income tax compliance, including return preparation, filing, and estimated payments. Manage global tax compliance and support international expansion efforts (e.g., VAT, local corporate tax filings). Manage tax provisions (ASC 740) and reporting for financial statement audits. Oversee state franchise tax filings and payments, ensuring timely and accurate compliance across all relevant jurisdictions. Ensure compliance with federal, state, and local tax laws by staying informed about filing requirements and communicating any tax issues to management. Maintain the Company's tax workpapers and tax returns to support tax provisioning and compliance. Partner with Finance and Legal on tax planning, M&A due diligence, entity structuring, and transfer pricing initiatives. Collaborate with Payroll to ensure compliance with ACA reporting requirements and proper tax treatment and reporting of equity compensation. Tax Information Reporting Own the end-to-end user tax information reporting process (e.g., W-8/W-9, 1099, tax lot reconciliation, etc.) for our digital assets platform. Partner with Product, Engineering, and Compliance teams to ensure accurate data collection and timely filing of tax forms. Monitor and implement changes in tax information reporting regulations (IRS, DAC8, CARF, etc.) relevant to digital assets. Serve as the SME for platform tax reporting questions and work cross-functionally with Client Relations to improve tax documentation and user communications. Support system and process development and remediation initiatives to ensure regulatory compliance, mitigate risk, and improve processes. Manage relationships with third-party vendors (e.g., tax engines, reporting providers). Requirements 10+ years of experience working at a public accounting firm or equivalent experience at a financial services or fintech company. Direct experience with crypto / stablecoins at a crypto-native company or fintech, a plus. Experience with end-to-end tax reporting for digital assets and extensive knowledge of tax information reporting regulations in multiple jurisdictions, including the U.S. and Europe. Experience preparing and reviewing accurate federal, state and local tax returns, and technical knowledge of income tax accounting (ASC 740). Able to communicate effectively with colleagues and management about tax related matters and lead meetings with potential customers and third-party vendors. Experience in implementing policies and procedures to comply with new tax requirements. Demonstrated track record of delivering results in a rapidly changing business environment. Bachelor's or master's degree in accounting or related field. Preferred CPA, JD or Master's in Taxation or equivalent. Benefits Offered We believe that the best way to succeed is by having a happy, motivated and healthy team. We offer the following benefits: Healthcare Insurance customary for region Vision & Dental Insurance customary for region Mental Health and Wellness Program Equity Ownership and Early Exercise Maternity & Paternity Leave Educational budget of $1000 WFH stipend of $500 WeWork All Access Membership Visa Sponsorship About zerohash zerohash is a B2B embedded infrastructure platform that allows any platform to integrate digital assets natively into their own customer experience quickly and easily (a matter of API endpoints). We power neo-banks, broker-dealers, and payment groups to offer digital asset trading and custody, crypto-backed rewards and round-ups programs as well as yield through staking and DeFi and NFTs. Our thesis is very simple: every financial services firm will offer digital assets within the next 2 years and will do so through platforms such as zerohash. zerohash is defining the new FinTech vertical of digital-assets-as-a-service. Clients include MoneyLion, Wirex, Deserve, MoonPay, tastytrade, Drivewealth. Backed by Point72 Ventures, NYCA, Bain Capital, tastytrade. The zerohash Culture All zerohash employees are guided by the following characteristics and core principles: Independence/Ownership - An ability to work autonomously. Join zerohash, pitch ideas, and shape the work you do. Passion - We are innovating quickly and challenging the status quo. We want you to think big, be creative and make a difference every day. Collaborative - A good attitude and respect for others. We're teammates, not co-workers. Everything we do is a shared success and equally a shared failure - we talk in terms of “we” not “me”. Initiative - An ability and passion for learning and asking questions. We will champion you, challenge you and push you to achieve your best - and we expect you to do the same. Empathy - An ability to listen, respect and understand your co-workers, customers and everyone you interact with no matter how different they are to you. We are proud of our diversity. Adaptability - An ability to respond quickly. We are in a fast-paced industry and so we expect you to be creative when solving a new problem and comfortable under pressure. Transparency - We believe that transparency is critical to empowering everyone to make the best decisions, both the company and its people and vice versa. Both as an organization and as individuals, we need to admit mistakes and learn from them. Integrity - Integrity creates trust. As both an organization collectively and as individuals, it is our most valuable asset. Follow us Twitter LinkedIn Youtube For candidates based in Colorado, please contact **************************** to request compensation and benefits information regarding a particular role(s). Please include with your email the city you reside (or intend to reside in Colorado) and the title/link to the roles you're interested in.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. What this role is: This is a pivotal leadership role that sits at the intersection of enterprise technology, global operations, and digital transformation. As the Director of Applications & AI Ops, you will be the strategic force behind the delivery, performance, and continuous innovation of our enterprise application ecosystem. You'll oversee global teams, ensure seamless service delivery, and champion intelligent automation through AI and analytics. As a key member of the IT Business Solutions Team, you will help shape and execute the enterprise application and AI operations strategy that enables scalable digital transformation, directly influencing business performance, efficiency, and customer outcomes. Your mission: drive operational excellence and scale solutions that empower the business to move faster, smarter, and more efficiently. What this role isn't: This is not a hands-off, status-quo leadership position. It's not limited to maintaining systems or reacting to incidents. This role does not operate in isolation - it's deeply cross-functional and global. If you're looking for a narrow IT management job or a strictly technical delivery role, this isn't it. This role is about transformational leadership, strategic vision, and the orchestration of outcomes across people, platforms, and partners. What you'll bring to the table: You're a visionary leader who thrives on transforming complex IT operations into streamlined, scalable ecosystems. With a potent blend of strategic thinking, technical acumen, and a global mindset, you know how to lead through change and bring out the best in diverse, distributed teams. You are as comfortable shaping enterprise strategy with executives as you are driving operational excellence with delivery teams. Your approach is data-driven, people-focused, and relentlessly forward-looking - always seeking opportunities to innovate, optimize, and deliver exceptional business outcomes. Some details about what you'll do: * Define and execute a comprehensive global strategy for enterprise application operations and delivery. * Lead day-to-day operations across platforms to ensure uptime, performance, and user satisfaction. * Oversee release management, change control, and incident response processes under ITIL/Agile principles. * Drive delivery of large-scale programs, including new implementations, upgrades, integrations, and cloud migrations. * Collaborate with architecture, engineering, and business stakeholders to shape solutions that drive business value. * Build and lead a high-performing global team across diverse geographies and time zones. * Manage global vendor relationships and offshore delivery centers with clear SLAs and KPIs. * Continuously explore and implement AI-driven insights, analytics, and automation to optimize delivery and support. * Drive financial stewardship across the function - accountable for budget planning, resource allocation, and vendor optimization to maximize ROI. * Develop and mentor emerging leaders, fostering a culture of innovation, accountability, and continuous improvement. * Establish governance frameworks to manage performance, innovation, and risk across the global application and AI ecosystem. Requirements: * 15+ years in IT operations, application delivery, or service management, with global scope. * Demonstrated success leading global teams across time zones and cultures, including onshore/offshore models. * Experience with enterprise application platforms and ecosystem integrations. * Proficiency in Agile, DevOps, and ITIL frameworks. * Track record of driving operational transformation, including automation, analytics, and AI/ML integration. * Proven success managing large-scale budgets, optimizing vendor investments, and delivering measurable ROI on technology initiatives. * Experience with AI/ML technologies and cloud-based service models (e.g., SaaS, PaaS). * Experience managing enterprise vendors and partner ecosystems with accountability for SLAs and commercial governance. * Ability to present to and influence senior stakeholders with data-driven insights and operational storytelling. * Excellent communication, change management, and stakeholder engagement skills. * Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $149,900.00 - $278,500.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

T-Rex Solutions is seeking a results-driven Senior Computer and Information Systems Manager to support our IRS Development, Infrastructure, Security and Modernization (DISM) program. This individual will champion the IRS Applications Development (AD) Organization's technological advancements for an upcoming opportunity. This critical role is not just about managing IT systems; it's about envisioning and implementing a technological future that aligns with the IRS's strategic goals. The chosen candidate will navigate complex IT landscapes, spearhead the integration of innovative solutions, and ensure that technological implementations enhance operational efficiency, security, and compliance. With a focus on strategic technology planning, this role demands a visionary leader adept at transforming IT challenges into opportunities, ensuring the IRS remains at the cutting edge of technology and service delivery. This is a fully remote program and requires all individuals to pass an IRS investigation and acquire a public trust clearance. Responsibilities: Spearhead the evaluation and strategic integration of emerging technologies to foster innovation and efficiency across IRS operations. Lead the assessment and overhaul of existing IT infrastructures, ensuring optimal performance, scalability, and future-readiness. Champion the development and execution of comprehensive IT strategies, aligning technology investments with organizational goals and compliance requirements. Cultivate strong partnerships with stakeholders, IT teams, and external vendors to ensure cohesive technology implementations and solutions. Guide the adoption and governance of IT best practices, standards, and methodologies, including Agile and DevOps, to enhance project delivery and operational excellence. Oversee the design and implementation of robust cybersecurity measures and data protection strategies, safeguarding sensitive information against emerging threats. Actively monitor technology trends and advancements, providing leadership and direction in the adoption of cloud computing, artificial intelligence, and other transformative technologies. Facilitate the continuous improvement of IT service delivery, ensuring systems and processes are efficient, user-centric, and capable of meeting evolving business needs. Lead educational and training initiatives to enhance team capabilities and foster a culture of technical excellence and innovation.. Requirements: Bachelor's Degree in Computer Science, Information Technology, or a related field 7 years of proven experience in IT management, showcasing a successful track record in the strategic implementation and oversight of complex IT projects US Citizenship required Must be able to pass an IRS public trust investigation Strong technical proficiency in modern technologies such as cloud computing, cybersecurity, data analytics, and machine learning demonstrates the ability to leverage these technologies to solve organizational challenges Exceptional leadership qualities, with the ability to inspire and manage cross-functional teams, fostering an environment of collaboration and innovation Comprehensive understanding of regulatory compliance standards relevant to the IT industry, particularly those impacting federal agencies, such as the Federal Information Security Management Act (FISMA), National Institute of Standards and Technology (NIST) frameworks, and General Data Protection Regulation (GDPR) for international considerations Excellent analytical, strategic thinking, and problem-solving skills, capable of anticipating future IT trends and their potential impact on organizational goals Outstanding communication and interpersonal abilities, with a track record of engaging with stakeholders at all levels, from technical teams to executive leadership Desired Skills: Current IRS clearance desired T-Rex Overview Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering. T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. In compliance with pay transparency guidelines, the annual base salary range for this position is $140,000 - $165,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.

As a Fractional CIO, you will serve as a strategic advisor to multiple mid-sized companies, aligning IT strategy with business goals. You'll guide executives on how to leverage technology for growth, security, scalability, and profitability while ensuring that IT initiatives are executed with excellence. This is a client-facing leadership role where you'll drive measurable business outcomes by shaping IT roadmaps, leading strategic initiatives, and ensuring proactive IT performance across client environments. This position is based in Minnesota and requires up to 50% onsite work at client locations. Compensation and Benefits Salary $100,000- $130,000 Latest technology tools: IT Management, Knowledgebase, Professional Service Automation, cellphone, laptop, and two screens Latest technical training: expert led events and on demand, certification reimbursement Medical & Dental Insurance 75% of family premium covered 401K w/ 4% match 3 weeks PTO plus Paid Holidays Company Overview Thriveon is the leading IT provider in Minnesota and Florida, helping mid-sized construction, manufacturing and legal firms achieve enterprise IT results. We deliver Fractional CIO leadership, proactive IT management, and cybersecurity services that empower executives to scale, stay secure, and maximize value from their IT investments. Our mission is simple: Empowering people to create business success with information and technology. Thriveon is poised to grow 5x over the next 8 years, from the current team of 28 people. We're growing rapidly, and we're looking for a seasoned Fractional CIO to join our team and guide our clients at the executive level. The management at Thriveon believe its people are its most important asset and is focused on developing a rewarding career plan for team members, creating an environment for them to grow and thrive. The culture is a results oriented close-knit family. Work environment is hybrid in-office and remote as the work allows. Duties & Responsibilities Strategic Leadership Develop and maintain IT roadmaps that align with client business strategy, growth targets, and operational needs. Advise CEOs, CFOs, and COOs on how technology investments impact revenue, margin, scalability, and resilience. Translate business objectives into actionable technology initiatives and measurable outcomes. Cybersecurity & Risk Management Oversee cybersecurity posture, policies, and incident readiness. Partner with internal teams and third-party vendors to close security gaps and maintain compliance. Ensure cyber insurance, regulatory, and contractual requirements are met. IT Governance & Portfolio Management Define standards for IT budgeting, vendor selection, and project prioritization. Optimize technology portfolios for cost efficiency, scalability, and performance. Evaluate and rationalize systems (ERP, CRM, project management, collaboration, etc.) to ensure 'best fit' adoption. Execution Oversight Create execution blueprints for critical initiatives-ensuring projects are scoped correctly, budgeted properly, and delivered on time. Establish KPIs for IT effectiveness, reporting regularly to leadership. Provide leadership and mentorship to internal IT and vendor teams. Financial Accountability Model ROI for IT investments, enabling business leaders to make fact-based funding decisions. Drive cost transparency and optimization across IT services and systems. Ensure technology spend directly supports business value creation. Maintain up-to-date Time Entries and Expenses for billing and accounting purposes. Participate in daily huddles and weekly meetings. Complete 1 hour of continuing education per week to improve job skills. Exemplifies Thriveon Core Values: Humble, Helpful, Ambitious, Coachable and Curious. Qualifications 10+ Years of proven experience as CIO, VP of IT, or equivalent senior IT leadership role. Strong track record of aligning IT strategy with business outcomes in mid-market $50-$900 million revenue construction, manufacturing and/ or legal firms. Expertise in cybersecurity leadership, IT governance, and risk management. Deep knowledge of business applications (ERP, CRM, project/service management, cloud platforms). Ability to communicate complex technical concepts in clear, executive-level business terms. Demonstrated ability to lead cross-functional teams and vendors without direct authority. Exceptional financial and analytical skills to justify IT spend.

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Overview: We are on the lookout for a Computer and Information Systems Manager - Subject Matter Expert (SME) - to champion the IRS Applications Development (AD) Organization's technological advancements for an upcoming opportunity. This critical role is not just about managing IT systems; it's about envisioning and implementing a technological future that aligns with the IRS's strategic goals. The chosen candidate will navigate complex IT landscapes, spearhead the integration of innovative solutions, and ensure that technological implementations enhance operational efficiency, security, and compliance. With a focus on strategic technology planning, this role demands a visionary leader adept at transforming IT challenges into opportunities, ensuring the IRS remains at the cutting edge of technology and service delivery. Responsibilities: Spearhead the evaluation and strategic integration of emerging technologies to foster innovation and efficiency across IRS operations. Lead the assessment and overhaul of existing IT infrastructures, ensuring optimal performance, scalability, and future-readiness. Champion the development and execution of comprehensive IT strategies, aligning technology investments with organizational goals and compliance requirements. Cultivate strong partnerships with stakeholders, IT teams, and external vendors to ensure cohesive technology implementations and solutions. Guide the adoption and governance of IT best practices, standards, and methodologies, including Agile and DevOps, to enhance project delivery and operational excellence. Oversee the design and implementation of robust cybersecurity measures and data protection strategies, safeguarding sensitive information against emerging threats. Actively monitor technology trends and advancements, providing leadership and direction in the adoption of cloud computing, artificial intelligence, and other transformative technologies. Facilitate the continuous improvement of IT service delivery, ensuring systems and processes are efficient, user-centric, and capable of meeting evolving business needs. Lead educational and training initiatives to enhance team capabilities and foster a culture of technical excellence and innovation. Qualifications 10 years of proven experience in IT management, showcasing a successful track record in the strategic implementation and oversight of complex IT projects. Strong technical proficiency in modern technologies, including cloud computing, cybersecurity, data analytics, and machine learning, demonstrates the ability to leverage these technologies to solve organizational challenges. Exceptional leadership qualities, with the ability to inspire and manage cross-functional teams, fostering an environment of collaboration and innovation. Comprehensive understanding of regulatory compliance standards relevant to the IT industry, particularly those impacting federal agencies, such as the Federal Information Security Management Act (FISMA), National Institute of Standards and Technology (NIST) frameworks, and General Data Protection Regulation (GDPR) for international considerations. Excellent analytical, strategic thinking, and problem-solving skills, capable of anticipating future IT trends and their potential impact on organizational goals. Outstanding communication and interpersonal abilities, with a track record of engaging with stakeholders at all levels, from technical teams to executive leadership. Education: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field, underscoring a robust foundation in IT principles and practices. Relevant professional certifications, including Project Management Professional (PMP), or AWS Certified Solutions Architect, highlighting specialized skills and a commitment to maintaining industry-standard expertise. Clearance Requirement: US Citizenship is Required Active Public Trust/MBI clearance or the ability to obtain one. Salary Range: The expected annual pay range for this position is up to $158,000. The exact pay rate will vary based on skills, experience, and location. Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Go one better, together. We've built something we're extremely proud of, and we think it's time you became part of it. Working at Oregon Tool, Inc., you'll build your career and do your best work while contributing to the whole of the company. We're for those who lean into challenges and expect that same attitude from the people around them. We're a goal-oriented organization that's firmly committed to creating opportunities for Team Members' talents to shine and inspire the individuals around them so that we all win together. At 2,400 Team Members across the globe, you're more than just a link in a chain. From new products, programs, and business units, Oregon Tool, Inc. gives you the space to make systemic change within our business. How will you make your mark? HOW YOU MAKE AN IMPACT: The IT Manager, Business Operations is responsible for leading a team of IT Business Analysts within IT who are focused on Manufacturing, Procurement, SIOP, and Engineering business functions, while serving as a liaison between mid-level management and IT to collect, analyze, communicate, and validate business needs for changes impacting information systems. Understands business problems and opportunities in the context of the requirements and recommends solutions that enable the specific functional organization to achieve its goals. Additionally, this role is a forward-thinking leadership position, focused on suggesting ways to improve business operations with systems and exploring technology in the market that could add value to the organization in the future. The position is a blend of people leadership and development, stakeholder management, project management, and business systems analysis and solutioning. THE DETAILS: * Leadership: Lead and mentor IT Business Analysts across Operations (Manufacturing, Procurement, SIOP, Engineering). Provide coaching, cross-training, and career development while ensuring compliance with IT structures and leveraging industry trends. Act as a subject matter expert, guiding technical practices in coding, testing, and deployment. * Stakeholder Management: Serve as liaison between business functions and IT, managing release strategies, coordinating transitions, and collaborating across teams to streamline processes. Ensure software solutions meet standards for performance, quality, and security. * Project Management: Direct projects and support team execution, prepare release plans and notes, track metrics, and facilitate business process modeling (as-is/to-be). * Systems Analysis & Solutioning: Design and implement technical solutions across platforms, perform hands-on development, and establish standards and automation to accelerate delivery. Apply advanced problem-solving to resolve complex technical challenges. Availability: * Available to work on site as required by job; eligible for domestic and international travel several times per year up to two weeks' duration QUALIFICATIONS & SKILLS: * Bachelor's degree in business, computer science, information technology, or a related field, or equivalent experience * 7+ years driving business transformation through IT execution * Proven management/supervisory background, motivating and guiding technical IT teams * Expertise in analyzing software systems across Manufacturing, SIOP, Engineering, and Procurement domains * Strong grasp of project management methodologies and feasibility analysis (effort, time, cost) * Exceptional problem-solving and analytical decision-making * Skilled at managing multiple projects in high-pressure environments * Strong leadership, organization, and time management capabilities * Effective communicator in both technical and non-technical contexts * Creative thinker with ability to design innovative solutions * Collaborative team player with experience leading dispersed teams * Proactive learner, adaptable to new technologies and trends * Initiative-driven, translating goals into actionable results * Proficient in Microsoft Office and SAP; experienced in project planning, prioritization, and monitoring At Oregon Tool, we provide a reasonable, good-faith estimate of the compensation range for this role is $160,000. Final offers are based on various factors such as experience, skills, qualifications and internal equity. This range may vary based on geographic location where the position is filled, and most new hires are not typically hired at the top of the range. WHAT WE OFFER: * Medical, Dental, and Vision Benefits available on day one (no waiting period) * 401k matching (100% of first 3%, 50% of next 3% = 4.5% match on 6% contribution) * Earn up to 120 hours vacation during your first year of service * One paid Community Involvement Day available per calendar year * Global company with small company feel * Casual work attire WHO WE ARE: Oregon Tool, Inc. is a global, premium-branded, aftermarket-driven precision-cutting-tool platform. At Oregon Tool, Inc., it is our goal to create, cultivate and sustain a global, inclusive culture, where differences drive innovative solutions to meet the needs of our employees and customers. We invite and encourage applications from all skilled individuals, including from groups that are traditionally underrepresented, not just because it's the right thing to do, but because it makes our company #SharperTogether. To learn more about our company and history visit us at: ****************** Oregon Tool, Inc. will only employ those who are legally authorized to work. Any offer of employment is contingent on a background investigation and drug screen. Oregon Tool, Inc. does not discriminate based on sex, race, color, religion, age, marital status, national origin, citizenship, disability, veteran status, or any other status protected under law. During the application process we will not ask for or collect any confidential, proprietary, or sensitive personally identifiable information (e.g., date of birth; driver's license number; or credit card, bank account or other financial information). If you submit such information, you do so at your own risk, and we will not be liable to you or responsible for consequences of your submission. This notice should not be construed as an offer of employment or creating any terms of employment. #LI-VR1 #LI-Remote #LI-UnitedStates

ABOUT ALU At the African Leadership University (ALU), we are more than an academic institution, we are a launchpad for Africa's next generation of leaders. Our mission is bold: to develop ethical, entrepreneurial changemakers who will shape Africa's future. Through an innovative curriculum, hands-on learning, and a vibrant pan-African community, we equip our students to tackle complex challenges, connect the dots across diverse perspectives, and create solutions that drive lasting impact. We don't just teach; we nurture adaptable, globally minded problem-solvers ready to thrive in ambiguity, build from scratch, and lead Africa into a prosperous 21st century. African Leadership University is incorporated in Rwanda as The African Leadership University (ALU) and in Mauritius as the African Leadership College of Higher Education (ALCHE). Each entity is separately accredited to offer qualifications by the Council of Higher Education in Rwanda and the Higher Education Commission in Mauritius. The ALU School of Business (ALUSB) is the engine of education in business, leadership, and entrepreneurship for both campuses. We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities. HOW WE WORK The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new. The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding. ABOUT THE ROLE The IT Services Manager is accountable for end-to-end stability, security, governance, and performance of the organisation's technology platforms and IT services. This role leads the IT Support function while owning IT Service Management (ITSM), cybersecurity operations, identity governance, incident response, and vendor compliance. This is both a strategic and hands-on role requiring deep operational maturity and security discipline. ROLE RESPONSIBILITIES 1. IT Service Management, Platform Uptime & Operational Security Ensure availability, reliability, security, and performance of all core IT platforms (Google Workspace, Salesforce, NetSuite, intranet, identity systems, network services). Lead ITIL-aligned incident, problem, and change management, embedding security gates into all change and deployment workflows. Monitor infrastructure and SaaS platform logs, taking proactive action on anomalies or security alerts. Define and enforce system SLAs and platform security KPIs (MTTR, MTTD, failed logins, anomalous access patterns, etc). 2. IT Support Team Leadership & Secure Operations Lead and coach the IT Support team to deliver secure, responsive support. Oversee secure device provisioning, endpoint protection installation, OS patching, encryption policies and hardening baselines. Maintain secure onboarding/offboarding processes, ensuring zero-day deprovisioning for user accounts and devices. Uphold strict documentation, SOPs, configuration standards, and security checklists across all support processes. 3. Vendor & Contract Governance with Security Controls Oversee relationships with technical vendors and service providers (e.g., helpdesk, infrastructure, SaaS platforms) Enforce vendor adherence to least-privilege access, MFA requirements, Secure API integrations, data handling & encryption controls, incident reporting timelines Ensure vendors meet performance expectations, SLAs, cybersecurity requirements and compliance obligations Support contract evaluations, renewals, and procurement processes 4. Cybersecurity, Threat Prevention & Compliance Implement, enforce, and continuously strengthen cybersecurity protocols including Identity and Access Management (IAM), Multi-Factor Authentication (MFA) Privileged Access Management (PAM), Endpoint Detection & Response (EDR), Network and SaaS access controls, Password and authentication policies Maintain and audit user directory services (Google Admin, Azure AD) and ensure tight identity governance (role-based access, zero-trust principles). Conduct regular access reviews, audit trails, configuration audits, and logging reviews. Lead or support IT and cybersecurity audits (internal and external) ensuring alignment with GDPR, POPIA, ISO 27001 controls, SOC2-aligned standards, and recommended actions from the Cybersecurity Audit & Remediation Plan (2025). Coordinate vulnerability scans, remediation cycles, patch compliance, and policy enforcement across all endpoints. Own security awareness training and phishing simulations to reduce user risk. Respond to incidents rapidly, including triage, containment, remediation and root-cause analysis. Contribute to organisational disaster recovery planning, and lead DR drills, failover tests, and business continuity readiness. 5. System Lifecycle Support & Documentation Maintain detailed documentation, including system architectures, network diagrams, data flows, access controls, asset inventories, security policies and configuration logs. Ensure all changes go through proper security evaluation, testing, approvals, and rollback planning. Own identity lifecycle processes, including joiner/mover/leaver workflows and role/access policies. Contribute to disaster recovery and business continuity planning, including DR drills and readiness reviews Maintain documentation and workflows related to user identity management, system roles and access policies 6. Service Governance & Continuous Improvement Drive continuous service improvements through user feedback, metrics tracking and post-incident reviews Track and report service quality and security posture metrics to leadership. Establish and improve internal ITSM practices, aligning with frameworks such as ITIL Participate in technology governance forums and audit response processes to ensure service accountability\ Contribute to risk registers, audit responses and compliance certification efforts. Ensure the safety and well-being of all young persons and vulnerable adults with whom we deal, by adhering to ALCHE's comprehensive safeguarding policy, maintaining a zero-tolerance approach to any violations of safeguarding standards. QUALIFICATIONS Bachelors degree in Information Technology, Computer Science or a related field ITIL certification or equivalent experience in IT Service Management required Cybersecurity certifications (Security+, CISM, CISSP, CEH, or similar) Cloud platform security knowledge (Google Admin, AWS, GCP, Azure) Knowledge of compliance frameworks (GDPR, ISO 27001, NIST, SOC2) EXPERIENCE AND SKILLS 8+ years in IT operations or service management, with 5+ years in leadership Proven experience managing multi-platform environments (SaaS, cloud, enterprise systems) Demonstrated competency in cybersecurity operations, IAM, MFA, endpoint security, and access governance Experience leading IT audits, compliance reviews and security hardening initiatives Strong organisational discipline, with ability to enforce standards and drive cultural change toward secure practices Excellent communication and troubleshooting skills, with strong bias for operational stability and secure-by-design approaches

What is special about Lighthouse? Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together. What's unique about this role? The Director, Information Governance leads client engagements in Information Governance while also managing a team of employees within the larger practice. The Director, Information Governance is responsible for both executing and ensuring that the IG Consulting team executes the high-level implementation of various types of client engagements involving discovery for complex litigation, regulatory investigations, and other dispute situations. What will this person do? Leadership: Lead strategy and operations in a results-oriented manner to promote team and individual excellence. This includes the ability to: Support the VP, Information Governance in defining offerings; collaborating with finance to set pricing; create and maintain KPIs to measure success of the IG Consulting team, manage headcount to support client needs. Responsible for supporting the sales process by co-selling and being the “executive closer” for the above offerings. Drive client engagements, including post-sales transition, scoping, discovery sessions, drafting deliverables, and presenting deliverables to client stakeholders; responsible for mapping client organizations and understanding corporate political, security, change management, etc., dynamics to drive effective results. Responsible for sourcing candidates in partnership with our PAC team, setting compensation ranges, and making hiring decisions. Support the Sales team and Service Delivery with business expansion through business development efforts. Partner with peers across the organization to drive consensus and create alignment for cross-organization initiatives. People Management: Manage team of Information Governance Consultants and be responsible for resource planning and performance management; tracking key performance indicators, and leading team engagement and culture. Duties include: Embrace Lighthouse unified culture, including a large remote workforce. Motivate and develop others. Create individual development plans, complete annual reviews, and perform bi-weekly one-on-one meetings. Set priorities and effectively manage time. Deal with ambiguity and solve problems. Drive for results. Client Experience: Develop and sustain a positive Client Experience through the development of solid client relationships and ensuring consistency in consultative communication and standards. Duties include: Lead client consulting engagements including, but not limited to, assessing client's current discovery practices, identifying gaps (impacting time, cost, and risk) in those practices, analyzing alternatives, and developing and implementing tangible and actionable strategies and business processes to address those gaps. Maintaining relationships with existing clients or referral sources which can either lead to expanded roles on existing or new engagements. Partner with Sales and Client Onboarding to drive implementation, opportunity development, budget forecasting and tracking, adoption of new products and services, and regular feedback and review meetings. Consult with clients to drive strategy and innovative solutions. Partner with IG Project Management Director to ensure communication protocols are met, including response times, communication templates, and standard reporting. Document client specifications and preferences. Execution: Execute and demonstrate an action orientation that drives results in the areas of technology, workflow and process mastery, issue resolution, and department and/or company objectives and initiatives. Responsibilities include: Strategic project management duties when requested including: Determination of project scope and approach; Development of a work program where appropriate, and implementation of such in conjunction with the project management team as well as the sales team, and the allocation of tasks to each participant in the project; Control of total consultant time and out-of-pocket expenses on the assignment either against a predetermined budget or based upon prior experience on similar assignments; Billable hour utilization; Serve as the escalation contact with the client when necessary or on a day-to-day basis for consulting engagements. Identify areas of need for training and provide training and/or collaborate with Learning & Development as needed. Perform other related duties as assigned Bring your passion and together we will shine. It would also be great if you had the following: 10+ years' experience in Legal Services, Legal Sales, Operations, or Consulting Firms, in large enterprise service business. Experience working with mid-to-large clients is preferred. At least seven years of management experience in a service or related industry. Business, technical, and/or legal degrees/certifications highly desired, e.g., MBA, JD, CPA, PMI, ARMA, ACEDS, etc. Strong professional and leadership presence. Strong initiative to provide support across the company to complete common goals. Drive and passion to lead and execute client engagements successfully. Emotional and political intelligence to understand internal complexities of client department and navigate such complexities successfully. Strong written and oral communication skills. Strong commitment to client service towards internal and external clients. Exceptional diligence and strong organizational skills. Ability to balance many priorities and to work under pressure while remaining calm. Ability to be a collaborator and to collaborate with the various teams across the Company. Willingness to adapt to a rapidly changing environment and to rapidly changing requirements. When required, possess a desire to work in a fast-paced, 24/7 environment in order to meet deadlines. Adherence to processes and procedures while remaining results-oriented and “thinking outside the box”. Experience with / deep understanding of Purview and other MSFT security offerings such as DLP, Defender and Sentinel Experience and / or point of view with the Google suite of products, especially relating to security Work Environment and Physical Demands Duties are performed in a typical office environment while at a desk or computer table. Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting. Duties may require being on call periodically and working outside normal working hours (evenings and weekends). Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are! As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets. Lighthouse offers a comprehensive quality benefits package including, medical, dental, vision, and a 401k with company match. Company paid benefits also include Life & AD&D, short and long-term disability, telemedicine, and other wellness plans. We offer a generous Flexible PTO program and paid volunteer days. Employees may also participate in voluntary insurance plans including accident, hospitalization, and critical illness plans as well as pet insurance. This role will be eligible to participate in an annual bonus or incentive program. As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients, and our people do what they do best-shine.

PacBio (NASDAQ: PACB) is a premier life science technology company that designs, develops, and manufactures advanced sequencing solutions to help scientists and clinical researchers resolve genetically complex problems. Our mission is to enable the promise of genomics to better human health. Genomics is core to all biological processes, and our advanced genomics tools provide scientists and clinical researchers the insights to better understand biology and health. We are now entering the century of biology and genomics is at the heart of the next revolution. Become part of the new paradigm in gene sequencing and help shape the future of genomic study by joining the PacBio team. About the Role We are seeking a highly motivated and compliance-driven IT leader to oversee the Business Systems Applications function within our enterprise technology organization. This role is responsible for managing and evolving the systems that support core business operations - including SAP, Workday, MES, and related platforms - while ensuring strong governance, security, and compliance across all enterprise applications. The Senior Manager/Associate Director, Business Systems Applications ensures that business systems are optimized to support company growth, operational excellence, and compliance with the Sarbanes-Oxley Act (SOX). The ideal candidate combines technical expertise, governance experience, and leadership ability, collaborating closely cross-functionally to scalable, well-controlled solutions. Key Responsibilities Business Systems Management Lead and mentor the Business Systems Applications team, including internal staff and external partners supporting SAP ERP, CamStar MES, Oracle Agile PLM, and related environments. Define the strategic roadmap for enterprise systems to support company growth and scalability. Oversee vendor relationships, licensing, and support contracts for enterprise applications. Manage change control processes including requirements definition, testing, approvals, and deployment. Champion data governance and master data integrity across systems. Drive continuous improvement initiatives through automation, standardization, and proactive monitoring of critical systems and validation processes. Regulatory Compliance Ownership Own and operate IT General Controls (ITGCs) in-scope for SOX, including access management, change management, systems operations and logical security. Collaborate with Finance and Audit on control testing, remediation, and documentation. Maintain IT policies, narratives, and control matrices to support SOX compliance and external audit readiness. Support implementation and maintenance of Information Security Management System (ISMS) aligned with ISO 27001 standards, including ongoing risk assessments, access control governance, and system security audits for enterprise applications. Lead and maintain Computer System Validation (CSV) activities in accordance with FDA 21 CFR Part 11 and Part 820 requirements, ensuring that system implementation and changes meet IQ/OQ/PQ and documentation standards. Serve as the primary IT contact during internal, external, and regulatory audits. Cross-Functional Collaboration Partner closely with the Director, Accounting Operations, to ensure business systems support accurate and timely financial reporting. Collaborate with Client Services, IT Infrastructure, HPC and Data Platform teams to align enterprise systems corporate architecture standards, security requirements, regulatory compliance requirements and operational support models. Lead or support cross-functional initiatives to streamline workflows, improve data flow, and enhance control efficiency. Required Qualifications Bachelor's degree in Information Systems, Computer Science, or related field; advanced degree preferred. 8+ years of progressive experience in business systems, enterprise applications, or IT leadership. 3+ years managing a team supporting ERP or financial systems in a regulated, SOX-compliant environment. Proven experience leading solution architecture for complex, integrated enterprise systems environments spanning on-premises and cloud infrastructures. Strong hands-on experience with SAP ECC 6.0 across multiple modules, including Finance (FI/CO), Sales (SD), and Logistics (MM/WM). Experience working knowledge of Agile PLM, Camstar MES and Workday. Deep expertise in SOX compliance, ITGC frameworks, Computer System Validation (CSV), and enterprise application controls. Demonstrated success leading audit, validation, and remediation efforts in regulated and public company environments. Strong ability to balance operational delivery with risk management and control discipline. Strong understanding of business processes, system dependencies, and internal control design. Experience leading cross-functional teams, managing third-party vendors, and supporting validated system environments. Excellent communication, stakeholder management, and organizational skills. Proven experience with automation, analytics, and digital transformation in validated environments. Hands-on leadership style, able to engage in both technical details and strategic initiatives. Preferred Experience Exposure to Salesforce, SAP PI integration, and Snowflake is highly desirable. Awareness of leading cloud security standards and frameworks such as CSA, NIST, and ISO 27001 is highly desired. Candidates must have current authorization to work in the United States without the need for present or future sponsorship. Non-Field Based Employees are required to be onsite Monday-Thursday (Friday work from home). Depending on the role, some employees may be required to be 100% onsite. You may be required from time to time to visit and work at PacBio locations and for such times as the Company considers necessary for the proper performance of your duties. All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation. #LI-Onsite Salary Range: $170,400.00 - $255,600.00 To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at PacBio. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. PacBio does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, PacBio employees or any other company location. PacBio is not responsible for any fees related to unsolicited resumes/applications. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at ************, or ****************************** for assistance. Visit our following pages for more information on: FAQs Benefits Culture Equal Opportunity Employment

MARA is seeking a Director of Technical Product Management to lead the strategy, development, and deployment strategy for our IaaS platform. You'll bridge technical, operational, and customer-facing teams to build scalable inference infrastructure that supports real-world AI applications. Your focus will be on enabling clients to deploy and scale ML models on dedicated compute with maximum performance and uptime. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. · Define and drive the product vision and roadmap for our Inference as a Service offering. · Gather and prioritize customer requirements from AI developers, enterprise users, and internal stakeholders. · Collaborate with engineering, data center ops, and energy teams to ensure the compute infrastructure meets IaaS needs (e.g., GPU availability, latency targets). · Work closely with sales and business development to support customer onboarding and ensure alignment with SLAs. · Identify market trends, emerging AI inference patterns (LLMs, vision, etc.), and integrate them into product strategy. · Define product KPIs, collect usage data, and iterate quickly based on performance insights. · Ensure the IaaS platform meets compliance, cost-efficiency, and environmental goals. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. · 8-12+ years of product management, ideally in data infrastructure, cloud services, or AI/ML domains. · Strong technical understanding of ML inference workloads and GPU/accelerator environments. · Proven experience launching infrastructure products or platforms used by technical teams. · Excellent communication and stakeholder management skills across engineering and non-technical functions. · Experience with tools like Kubernetes, Triton, or model-serving platforms is a plus.

(Who are we? Why should you join us?) At eco ATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 6500+ automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don't have affordable access to the empowerment of the latest mobile technology. At eco ATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet. Our Values and Leadership Behaviors Position Overview As Director, Technical Services you will lead efforts for operations excellence and develop plans for innovations in processes, hardware and software solutions to improve Kiosk network performance . You will establish methods, techniques, and assessment criteria and lead a high performance team of cross-functional resources to plan and deliver complex projects related to kiosk operations, and ensuring success in kiosk network uptime and performance outcomes. You will lead transformation efforts to restructure teams and work organization to improve process excellence and leverage the latest automation and artificial intelligence solutions. Key Responsibilities Direct the activities of multiple integrated departments under the kiosk operations function, including deployment of software/hardware products, third party resourcing, and manufacturing/remanufacturing Define departmental service levels for Kiosk Performance and Kiosk Optimization (manufacturing our kiosks with low costs/logistics, on-time deployment our kiosks, third party resource selection, statement-of-work negotiation, technical oversight/trade-offs, and risk management) Develop and manage KPIs to measure effectiveness and drive outcomes in conjunction with the leadership team Champion critical, creative solutions that improve kiosk productivity when partnering with stakeholders, including but not limited to: leverage 3rd party field/manufacturing resources, and drive cost improvement initiatives partner with Engineering, DevOps, Customer Care to quickly resolve kiosk network issues Lead and resolve field operational and maintenance issues to improve machine availability Define and maintain the standard for technical support case/call escalation procedures, kiosk dispatch trends, and budget control of third-party service visits Identify continuous improvement opportunities for Kiosk Uptime, and manage through multiple projects and timelines to ensure product deficiencies are addressed Build, engage and develop a high performing team; hold team accountable to all performance metrics Define and maintain standard operating procedures (SOP) and associated training programs Knowledge, Skills & Abilities Demonstrated strong leadership skills to manage a diverse group of technical and field services resources and delivering results. Demonstrated strong people management skills. Influence and reconcile multiple stakeholder views to drive business results Demonstrated strong analytical and critical thinking skills to quickly address kiosk issues e.g., electronics, mechanical engineering, camera optics, and resource management Demonstrated strong technical solution skills in software, hardware or both to lead efforts at innovation and incremental improvements, lead proof of concepts development and scaling of solutions to constantly drive machine performance and improve customer experience outcomes Demonstrated strong leadership at Incorporating industry-leading methodologies for machine performance management such as risk stratifications, reliability measurements, predictive analytics, forecasting, and AI-driven solutions to enhance performance and operational efficiency Demonstrated strong problem-solving skills to provide efficient, impactful, and cost effective solutions Advanced proficiency in analytics and visualization (Tableau, Power BI, Python) and understanding of the underlying technical platforms and systems (AWS, Snowflake, Google Cloud). Skilled in communicating effectively verbally and in writing, and presenting to senior leaderships Strong track record of experience and successes at leading network level operations and managing field support functions in a 24x7 operations. Cross functional mindset and ability to manage and influence diverse stakeholder groups with competing priorities Ability to grasp new concepts quickly and adapt accordingly Ability to multi-task in a highly complex, fast-paced environment Education & Experience Bachelor's degree in a technical field such as industrial engineering, mechanical engineering, software engineering or operations management. Master's degree would be preferred. 10+ years of management experience overseeing cross functional, technical teams that provide best practices for troubleshooting incidents 5+ years in data analysis, optimization and computing skills at developing and delivering automation solutions for operations Industry experience in mobile device, manufacturing, or consumer electronics highly preferred Travel 10% Salary: $195,000 - $210,000 + Bonus + Equity Options Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about eco ATM benefits here. This position may also be eligible for short-term and long-term incentives based on individual and company performance. This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. Here at eco ATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer. All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.

WHO ARE WE? We are the VMS Co-Op, a group of fast growing companies in the Vitamins, Minerals and Supplements (VMS) space. The VMS Co-Op includes OLLY, SmartyPants and future acquisitions to come! This position's home company is OLLY. ABOUT YOU You are an experienced and results-driven leader in manufacturing, recognized for your ability to deliver successful commercial launches and fostering high performance in fast-paced environment. You are adept at navigating complex technical challenges, uniting cross-functional groups and guiding technical initiatives to completion. With a strong bias for action and strategic mindset, you promote a culture of continuous improvement. Reporting to the Chief Product Officer, the Director of Technical Services is responsible for overseeing the technical aspects of gummy production, ensuring that all processes and products meet the highest standards of quality and efficiency. This role involves managing technical teams (internally and externally) and working cross functionally with operations and quality in developing and implementing technical strategies, ensuring compliance with industry regulations. KEY RESPONSIBILITIES Oversee Production Processes: Manage and supervise the gummy manufacturing process, including scale up; ensuring that all production activities are carried out efficiently and meet quality standards. Technical Leadership: Provide technical direction and support to the R&D and production teams, including troubleshooting and resolving technical issues as they arise. Quality Assurance: Develop and implement in-process procedures to ensure that all products meet the required specifications and standards. Research and Development: Lead R&D efforts to improve gummy products and manufacturing processes, including optimization of critical processing parameters, scale up, verification/validation and technical transfers. Lead R&D design at pilot scale for innovation, change management and savings programs including transfer to scale up. Compliance: Ensure that all manufacturing activities comply with industry regulations and company policies. Team Management: Recruit, train, and manage technical staff, fostering a culture of continuous improvement and excellence. Budget Management: Develop and manage the technical budget, ensuring that resources are allocated effectively and efficiently. Collaboration: Work closely with other departments, such as marketing, sales, quality and supply chain, to ensure that technical requirements are met and aligned with business goals. CAPABILITIES + SKILLS REQUIRED Minimum of 10 years of experience in food manufacturing, with at least 5 years in a leadership role. Technical experience in establishing, scaling and transfer of gummy manufacturing in the nutraceutical industry including the establishment of technical policies, procedures and reports Technical Expertise: In-depth knowledge of gummy manufacturing processes and technologies. Leadership: Proven ability to lead and manage technical teams effectively. Problem-Solving: Strong analytical and problem-solving skills. Communication: Excellent verbal and written communication skills. Innovation: Ability to drive innovation and continuous improvement in manufacturing processes. WHAT TO EXPECT DURING THE INTERVIEW PROCESS Initial video screen with a member of our Talent team Round 1: Conversation with the Hiring Manager + 1-2 conversations with other Ollies on the team Round 2: 2-3 conversations with team or cross functional Ollies Final Round: Homework* *At OLLY, our final round is called Homework. Candidates who participate in this round are given 3 questions in advance to answer and present to the interview panel they previously spoke with in the process. We understand every candidate is different. If you need a reasonable accommodation to adjust this procedure, please let us know as soon as possible so that we can evaluate and provide other options that work for your needs THE DETAILS LOCATION: Remote, USA HOURS: Full time, exempt (salary) MANAGER: Chief Product Officer PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship. TRAVEL: up to 50% WHAT WE OFFER: An opportunity to work with an intelligent, inspiring, and extraordinarily fun team 100% employer-paid medical coverage for employee only, dental + ortho, and vision insurance 4 weeks PTO + paid holidays + 12 Mental Health Days per year 100% Paid parental leave, Fertility + Adoption Benefits Annual Bonus 401(k) plan with Employer Match Hybrid Work + Wellness + Cell Phone Stipends Free product And much more!

About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Responsibilities The Director of Technical Services is a leader responsible for developing and managing the foundational IT functions. This includes Telecommunications, Networking, Database Management, IT Operations, Client Engineering, Disaster Recovery, Service Desk, IT Support Applications, Hardware Deployment and DevOps. You will ensure these critical services form a robust digital backbone, enabling business agility and innovation. This role demands significant business acumen coupled with deep technical expertise. You will play a key role in defining the strategic and tactical direction for these functions, overseeing their continuous evolution and operational excellence. This position requires active cross-functional engagement at all organizational levels, with a demonstrated focus on, and experience with, retail business processes, high-performance technical operations, and inspiring people leadership-particularly in dynamic, fast-paced environments. The ideal candidate is a transformative leader and mentor who isn't afraid to roll up their sleeves when necessary, while also serving as an expert in relevant technical domains. You will be deeply involved in resolving complex enterprise-wide technical challenges, and collaborate directly with key vendors and business partners. You will also be instrumental in the collaborative process of shaping and managing annual capital and expense budgets, as well as multi-year strategic roadmaps. This is a high-visibility, mission-critical role within the organization, including 24x7 management responsibilities within a collaborative team environment. KEY RESPONSIBILITIES Develops, implements, and manages technical operations in support of business requirements. Drives strategic initiatives within the team and supports the strategic initiatives. Establishes and cultivates relationships with peers within and beyond the Technology organization. Leads and oversees the implementation and ongoing management of support functions and solutions supporting all Phoenix Retail Brands. Facilitates the creation of relevant multiyear, strategic roadmaps Drive the adoption and maturity of DevOps principles and practices across the organization, promoting continuous integration, continuous delivery, infrastructure as code, and automation of operational tasks. Collaborate closely with development teams to streamline release cycles and improve system reliability. Leads and assists the troubleshooting of technical or operational problems and takes corrective action as necessary to resolve. Serves as a key member of the Incident Management team focused on rapid service restoration when disruptions occur. Responsible for performance, capacity, monitoring and upgrades necessary to enable successful organizational execution and end-user productivity. Directs and ensures successful team execution on multiple projects and support functions simultaneously. Ensures team compliance with applicable change and incident management policies when implementing system changes and addressing problem resolution. Manages team to ensure security, compliance and operational stability and sustainability is a focus behind everything we do. Supports multiple sites and remote associates. REQUIRED EXPERIENCE & QUALIFICATIONS Education: Bachelor's in Computer Science, IT, or relevant area of study Experience: 10+ years hands-on experience with IT Infrastructure and technical design, deployment, operational management and troubleshooting Experience: 7-10 years supervising or managing a team of technical engineers Demonstrated ability to create multiyear, strategic plans leveraging technology in service of business objectives Significant knowledge of networking, compute, storage and database technologies Significant knowledge of IT facility management and complex support functions Ability to maintain confidentiality with sensitive customer and internal information Proven ability to work collaboratively / cross functionally and influence stake holders; manage and balance stakeholder expectations Demonstrated ability to analyze and improve complex processes with a track record of successfully leading and delivering projects Ability to manage projects and multiple tasks in an organized fashion Ability to consistently support and lead teams on daily basis, or during emergencies, and regularly provide honest, direct feedback Superior communication skills both written and verbal Effective communication, teamwork, and problem-solving skills Excellent organizational, planning, and coordination skills Strong interpersonal skills and ability to build collaborative relationships Experience working in the retail industry required CRITICAL SKILLS & ATTRIBUTES Approaches obstacles proactively and looks for ways to resolve problems and issues Ability to multi-task and re-prioritize as needed Ability to meet deadlines, prioritize, cope with change and maintain composure under pressure Desire to take full ownership of assigned projects and ability to work independently or as a member of a team Accountable for results Ability to multi-task and manage multiple projects simultaneously Possesses a sense of urgency; self-motivated and detail-minded Solid verbal presentation, group dynamic, and facilitation skills Proactive approach to resolving problems and issues Dedication to meeting requirements of internal and external customers, responding to all customer requests promptly and thoroughly Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

Job Description TITLE: Director Information Systems Now is your chance to join a top hospital where career growth and opportunity await you. They are committed to building healthcare teams whose care exceeds the expectations of their patients and community and are looking for individuals who share the same values. You could live or work in a small town close to Columbus, Ohio so you can be offered all the amenities of a small town and big city at the same time? If that sounds like the change you are looking for, please read on.. What you will be doing: •The primary responsibility of the Director of Information Systems is to oversee the technological and non-clinical support operations of the IS Department. The Director works collaboratively with Information Systems leadership to plan, coordinate, direct all non-clinical support operational activities and technical components of IS projects. The Director of IS will manage Helpdesk Technicians, Network Engineer, Server Administrator, Applications Administrators, Programmer Analyst, Interface Administrator, IS Specialist and Telecommunications Specialist. •Working experience in IS infrastructure strategic planning development, project management and policy development. •Working knowledge of hospital and ambulatory EMR/EHR environments. •Demonstrated ability to prioritize and execute projects in limited time. •Understands regulatory guidelines such as Joint Commission, Meaningful Use, HIPAA. •Strong interpersonal skills, sound problem solving and negotiation abilities. •High degree of analytical and sound project management skills. •Ability to coach and mentor staff •Must be detail oriented with excellent organizational skills. •Ability to develop long-term plans and programs and to evaluate work accomplishments. •Must be a progressive thinker with the ability to initiate change. •Microsoft SQL Server Preferred Additional info: •Join us northeast of Columbus and become part of our exceptional team dedicated to delivering high-quality care to our community. If you're a passionate Director Information Systems seeking a rewarding career in a collaborative healthcare environment, apply now and embark on a fulfilling journey with us! Requirements What they are looking for: •Bachelor's Degree in Business, Hospital Administration or Information Technology related field. Masters Degree preferred. •Solid technical knowledge demonstrated by minimum of seven (7) years working experience in system administration. •Prior experience administering Microsoft SQL Server •Prior experience managing a technical or operational team. Benefits Hours and compensation potential: •Position is full time day shift •Range is between $102K-$164K depending on experience. Full benefit package included as well as relocation up to $5,000 reimbursed with receipts(uhauls, down deposits, gas, etc).

Arthur Grand is an IT services firm specializing in Digital Transformation initiatives for Federal, Commercial, State & local customers. Since 2012, Arthur Grand has been successfully supporting and delivering IT services to our customers in the areas of enterprise modernization and transformation with a core focus on emerging technologies including Cloud Solutions (AWS, Azure), Agile Development, Custom Programming, Full Stack Development, DevOps, DevSecOps, CI/CD, Web Development, Mobile APP Development, Data Visualization, Data Warehousing, Financial/ERP System Implementation and Infrastructure Management. Arthur Grand's culture of delivery excellence, combined with a commitment to bring the best talent to provide services, has earned our company an unparalleled reputation for delivering transformative results. Job Description Arthur Grand Technologies is currently seeking a highly motivated and skilled IT Business Development Manager - Contract - Remote for one of our clients. Job Title: IT Business Development Manager Location: Remote Employment Type: Contract About the Role: We are seeking a highly motivated IT Business Development Manager to drive business growth by identifying new opportunities, building strong client relationships, and expanding our IT services portfolio. The ideal candidate will have a proven track record in sales, client acquisition, and account management within the IT consulting, staffing, or technology solutions domain. Key Responsibilities: Identify, develop, and manage new business opportunities in IT consulting, project services, and staffing solutions. Build and maintain strong relationships with clients, decision-makers, and industry partners. Understand client needs and propose relevant IT services, solutions, and talent that address business challenges. Collaborate with internal recruitment, delivery, and technical teams to ensure successful fulfillment of client requirements. Manage the complete sales lifecycle-from lead generation to deal closure and client onboarding. Develop and execute strategic sales plans to achieve revenue and growth targets. Research market trends, competitor activities, and emerging technologies to identify potential growth areas. Prepare and present proposals, contracts, and sales reports to senior management. Attend networking events, conferences, and client meetings to enhance business visibility and partnerships. Required Skills & Qualifications: Bachelor's degree in Business Administration, Information Technology, or related field (MBA preferred). 5+ years of experience in IT business development, staffing, or technology solutions sales. Strong understanding of IT domains (software development, cloud, data analytics, cybersecurity, etc.). Proven success in generating leads, acquiring clients, and meeting sales targets. Excellent communication, negotiation, and presentation skills. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in CRM tools and MS Office Suite. Preferred Qualifications: Experience working with clients in North America or global markets. Familiarity with RFP/RFQ processes and government/enterprise contracting. Existing network of IT decision-makers and vendor partners. Key Performance Indicators (KPIs): New client acquisition and revenue growth. Customer retention and satisfaction. Sales pipeline conversion rate. Achievement of quarterly and annual business targets. Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets) About Arthur Grand Technologies: Arthur Grand Technologies is a leading provider of staffing and technology consulting services. Our company is managed by a team of professionals who have worked for big 5 consulting firms for 20+ years. We are a minority-owned staff augmentation and technology consulting company. At Arthur Grand Technologies, we value our employees & contractors and strive to provide them with challenging, interesting work, market-relevant benefits, and opportunities for professional growth. If you have the necessary qualifications, and are excited to join a dynamic team. Thank you for considering Arthur Grand Technologies. We look forward to hearing from you soon. Best regards, Richard Tucker Arthur Grand Technologies Inc ******************* Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets) Additional Information All your information will be kept confidential according to EEO guidelines.

Inova Epic is looking for a dedicated Manager of IT Clinical Applications to join the Team. This hybrid role will be a full-time day-shift from Monday - Friday. The Manager, IT Clinical Applications serves as leader in decision-making and administrative responsibilities necessary to comply with Inova Health System and Information Technology (IT) policies, procedures and standards. Ensures successful and cooperative completion of tasks and projects while resolving problems in a timely manner. Leads a team of Application/System Analysts responsible for the assigned Epic and system applications. Performs daily/ongoing management and oversight of implementation, installation, training and service/support of applications in conjunction with the application teams and consultants. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits: Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities. Manager of IT Clinical Applications Job Responsibilities: Interfaces and Interoperability Management: Oversee the development, implementation, and maintenance of application interfaces, ensuring seamless data flow and interoperability between systems. Collaborate with integration teams to troubleshoot and resolve interface issues promptly. Application Access and Security Management: Own and manage EMP and SER records, ensuring accurate and secure configuration. Oversee the application and maintenance of security templates, supporting role-based access and enforcing the principle of least privilege. Ownership of the Update/Upgrade Lifecycle: Manage and oversee the full lifecycle of updates and upgrades, ensuring seamless coordination with the hosted team. Comprehensive Testing Management: Lead and manage all phases of application testing, including monitoring, integrated testing, mapped record testing, regression testing, and validation processes. Ensure thorough testing protocols are followed to maintain application stability and performance during updates, upgrades, and new implementations. Implementation Oversight: Take ownership of new implementations, collaborating closely with project managers to define and establish realistic timelines and deliverables. Oversee the end-to-end implementation process to ensure successful deployment and integration of new solutions. Collaboration with the Desktop Architect Team: Partner closely with the desktop architect team to ensure thorough planning and execution during upgrades and updates. Responsible for Technical Dress Rehearsal (TDR) management and organizing Operational Dress Rehearsals (ODR) to identify and prioritize areas requiring enhanced testing focus, ensuring system stability and optimal performance. Process Improvement and Optimization: Identify pain points, areas for improvement or updates, and outdated workflows. Propose and implement solutions to enhance efficiency. Business Continuity and Disaster Recovery Planning: Collaborate with the necessary Inova teams and the Epic Hosted teams to develop and implement best-practice Business Continuity and Disaster Recovery plans, ensuring preparedness for both planned and unplanned downtime. Incident and Service Request Management: Oversee and establish timelines for service incidents and requests, ensuring their prompt resolution and timely closure. Environment Management: Manage application environments, including development, testing, and production. Ensure proper configuration, content management, data courier processes, and environment integrity. Maintain stability and readiness across all environments to support updates, upgrades, and new implementations. Minimum Qualifications: Education: Bachelor's degree; or Associate's degree and 2 years relevant professional experience in addition to the minimum experience required; or HS Diploma/GED and 4 years relevant professional experience in addition to the minimum experience required Experience: 5 years of project management experience with progressing levels of responsibility Preferred Qualifications: Active Epic Certification or the ability to obtain certification within 6 months of hire. 3-5 Years of Experience in Environment Management, including configuration, content management, data courier processes, and maintaining environment integrity. Experience in Application Access and Security Management, including EMP and SER record management, security template maintenance, and support of role-based access and least privilege principles. Project Management Experience, preferably in a healthcare or clinical applications environment, demonstrating the ability to manage timelines, deliverables, and stakeholder expectations. Experience in Cross-Functional Collaboration, working effectively with desktop architect teams, application teams, and operational stakeholders. Knowledge of Business Continuity and Disaster Recovery Planning, including collaboration with relevant teams to develop and implement best-practice strategies. Familiarity with Incident and Service Request Management, with the ability to oversee and establish timelines for service incidents and requests, ensuring prompt resolution and closure.