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Top 50 Information Specialist Skills

Below we've compiled a list of the most important skills for an Information Specialist. We ranked the top skills based on the percentage of Information Specialist resumes they appeared on. For example, 15.9% of Information Specialist resumes contained Customer Service as a skill. Let's find out what skills an Information Specialist actually needs in order to be successful in the workplace.

These are the most important skills for an Information Specialist:

1. Customer Service

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high Demand
Here's how Customer Service is used in Information Specialist jobs:
  • Provide customer service regarding application status and problem resolution to applicants via written correspondence and/or phone inquiries on weekly basis.
  • Provided support and guidance to Customer Service Representatives in order to ensure one-stop service solutions.
  • Provided training support by phone to on site divisional assistants and customer service representatives.
  • Provided excellent customer service while guiding prospective students with their enrollment with admissions.
  • Utilized Spanish fluency to answer communications and provide customer service for Spanish-speaking clients.
  • Served as Customer Service contact for Publications Department.
  • Served as a coach and mentor to develop Customer Service Representatives' technical and customer service skills.
  • Resolved customer service problems with orders, billings, or other services, ensuring customer satisfaction.
  • Provided detailed call logs as a reference for customer service representatives, supervisors, and myself.
  • Worked directly with customer service and order departments to ensure customer orders were shipped correctly.
  • Fast paced environment that has a constant focus on customer service and satisfaction.
  • Provide customer service when users are in need of assistance.
  • Provide efficient and effective customer service to our members.
  • Maintain high standard of quality customer service.
  • Handled various customer service duties.
  • Provided high quality customer service Including answering phones,greeting patients and scheduling appointments.
  • Provide customer service to citizens calling in regards to the federal Government
  • Answered several phone calls a day providing excellent customer services.
  • Analyzed backorders by several criteria, resulting in purchasing department's ability to identify causes of backorders and improving customer service.
  • Receive and open all mail packages Sort and distribute all mail to various workers and floors Customer service/ answer telephones

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1 Customer Service Jobs

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2. Data Entry

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high Demand
Here's how Data Entry is used in Information Specialist jobs:
  • Developed a web portal and database system for customer information data entry.
  • Selected as trainer for newly hired information/data entry employees.
  • Provided data entry requests from various system applications.
  • Updated Countrywide database daily via Data Entry Reconciliation.
  • Completed the work of vacant positions, such as Data Entry Specialist and Sunshine for Seniors Assistant.
  • Served as liaison between data team and development team in the development of internal Data Entry Tool
  • Created or modified documents or perform data entry at the direction of QA Documentation Management.
  • Provide accurate data entry and data cleanup for the S2P Contracting Data Migration project.
  • Obtain and perform data entry of clinical data for the purpose of Transplant members.
  • General office skills, shipment and routing, time sensitive reports, data entry,
  • Provided miscellaneous office support- data entry, packaging, and event preparation.
  • Ensured data entry accuracy for HMMS, time entry and mileage entry.
  • Performed data entry and documentation of all calls.
  • Utilized CITI Tool for data entry purposes.
  • Designed and developed data entry screens.
  • Collaborated with members of various departments to identify data entry errors and reconciled active customer account inaccuracies to improved process efficiencies.
  • Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the front-desk receptionist.
  • Performed data entry and QC of all adverse event data within Empirica Trace safety database.
  • Researched files for ordering documents in various jurisdictions Requested and retrieved documents from jurisdictions Data Entry
  • Performed data entry in Documentum of confidential vendor submittals.

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1 Data Entry Jobs

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3. Phone Calls

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high Demand
Here's how Phone Calls is used in Information Specialist jobs:
  • Meet deadlines, contact the requester for more info, print billing statements answer phone calls and send out faxed request.
  • Handled incoming phone calls, record retrieval, received and processed attorney faxes, requests, depositions, and affidavits.
  • Receive phone calls from the public and provide all relevant information about cases, or refer to appropriate departments.
  • Directed university guests, supported with room reservation requests and answered 30-50 phone calls per shift.
  • Perform and research maintenance that may require phone calls to the community banking network to resolve.
  • Answer, screen and forward any incoming phone calls while providing basic information when needed.
  • Dispatch drivers on shipments, answer incoming phone calls, track and confirm pickups nationwide.
  • Answered calls in a queue system, answering over 130 phone calls a day.
  • Performed general office duties and answered and directed phone calls to appropriate departments.
  • Received between 20-30 phone calls per day referring clients to different organizations.
  • Provided service in the call center answering phone calls assisting other facilities.
  • Answered phone calls and emails from potential and current foster parents.
  • Answered up to 90 incoming phone calls from our partners daily.
  • Track phone calls and walk-in clientele on a daily basis.
  • Answer phone calls for schedule courts dates for traffic tickets.
  • Researched and responded to RCRA/UST regulatory phone calls.
  • Managed emergency phone calls and identified best possible action by assessing potential toxicity of scenarios.
  • Job Title: Security Guard Duties: Coordinate data security Receive incoming phone calls Coordinate data security for branch
  • Answered and directed all incoming phone calls for the college Delivered instructions to other Sec.
  • Answered phone calls from healthcare industry professionals, attorneys and medical offices.

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4. Community Resources

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high Demand
Here's how Community Resources is used in Information Specialist jobs:
  • Provided emotional support, sharing mental illness and recovery information, and offering referrals to community resources.
  • Provided information about the issues concerning intimate partner violence, provided local referrals to community resources.
  • Provided accurate and detailed information to the public about community resources.
  • Case management, linkage to community resources, outreach, community education
  • Developed knowledge of Community Resources and information & referral services.
  • Identify and utilize cultural and community resources.
  • Researched available legal and community resources; built and maintained a directory to provide current information to callers.
  • Create and edit database of health and State, national and community resources for Internet usage.
  • Provide information on community resources for Elder and persons with Disabilities in the Merrimack Valley.
  • Provide knowledge and familiarity with community resources, both mental health and non-mental health.
  • Connect children with disabilities to community resources that address their needs.
  • Assist families with connecting to community resources.
  • Point of contact for community resources.
  • Connected citizens of Winston-Salem/Forsyth County to various Community Resources.
  • Reinforce and support the mission of the Center for Community Resources.

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5. Medical Records

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high Demand
Here's how Medical Records is used in Information Specialist jobs:
  • Coordinated with medical facilities to obtain medical records in assisting with Workers' Compensation.
  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Process medical records request via scanning process and electronically
  • Scheduled appointments, sent medical records as requested, helped with other correspondence and set up in Excel the Annual Report.
  • Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to patient call.
  • Set appointments to meet with lawyers, patients, and clients to view medical records in hard and electronic form.
  • Maintained patient medical records and performed other miscellaneous responsibilities such as answering phones, filing, mailing, and faxing.
  • Retrieved medical records for the different floors including the ER Updated patient information and obtained medical information for patients.
  • Performed office scheduling, created super bills for patient visits, verified insurance coverage and managed medical records.
  • Obtained medical records and evidence to prove disability for clients for the process of SSDI
  • Assist doctor (liaison), Prepared & retrieved patients' medical records.
  • Retrieve patient medical records for physicians, technicians, or other medical personnel.
  • Answer 40 to 60 incoming calls requesting information on medical records release.
  • Research and release medical records to physicians, attorneys, and patients.
  • Compiled, verified, typed and filed medical records of patients.
  • Provided maintenance and accuracy of patient's medical records entries.
  • Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.
  • Coded data on computer in reference to Payroll, Medical Records and Travel Itinerary Answered telephone Filed important and personal records
  • Processed medical records Managed and tracked medical records Audited medical records
  • Prepared patients charts and medical records Registered patients Assisted in audits and referrals Scheduled appointments

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1 Medical Records Jobs

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6. Internet

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high Demand
Here's how Internet is used in Information Specialist jobs:
  • Handled trouble shooting of hardware and software problems with MS Office programs/ Windows XP / Windows 2000 and Internet browser issues.
  • Reported adverse drug events to the safety department and performed literature searches using various medical search engines on the Internet.
  • Assisted with orientation of the facility, Internet usage, gaming activities, snacks, community conference room etc.
  • Searched standard reference materials, including online sources and the Internet, to answer patrons' reference questions.
  • Conducted online training for employees, increasing their exposure to relevant Internet sites and searching techniques.
  • Programmed and executed research surveys for phone, the Internet, and mobile devices.
  • Handled the complete buy back with Lowe's vendors involved in the Internet Warehouse.
  • Set up and maintained items for the Internet and order capture database.
  • Processed paper, Internet, and EDE changes into the computer.
  • Answered telephone and e-mail inquiries and conducted research on the Internet.
  • Utilized internet and various paper resources to obtain information on products.
  • Interviewed future Information Specialists new to the Internet Group.
  • Gathered and downloaded Government interactive forms from the Internet.
  • Co-Managed Information Specialists in the Internet Group.
  • Research servers and internet for engineers.
  • Cataloged Internet bibliographic information using library automation system.
  • Trained for and utilized various computer systems including TRIS, Vantive, Ensemble, Explorer and internet navigation.
  • Provided short- and long-term reference research support through online electronic, Internet, intranet and print resources.
  • Trained staff on electronic databases including DowJones, Datastream, Morningstar, and the internet.
  • coast Entering invoices, commission payout, one on one contact With manufactures, researched on unpaid commissions, internet research.

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7. General Public

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high Demand
Here's how General Public is used in Information Specialist jobs:
  • Interpreted and delivered project's mission and initiatives to general public, health professionals, federal organizations and educational institutions.
  • Poison Control Center Provide information to general Public and hospital personnel Regarding potential poisonings And overdoses.
  • Provide information to the general public by telephone or in person regarding Arlington National Cemetery.
  • Disseminated recycling information to the general public.
  • Researched and responded to inquiries received from the general public and external stakeholders on the U.S. EPA's ENERGY STAR program
  • Organized and coordinated 7 open houses, 14 community forums and 2 symposiums for academic and general public.
  • Answered inbound calls, and provided Government and Human Services resources, and referrals to the general public.
  • Assist supervisor to perform routine research for solutions to problems that may affect clients & general public.
  • Provided financial and emotional support resources for patients, family members, caregivers and general public.
  • Maintain constant communications with collaborating sources, regulatory agencies, and the general public.
  • Counseled patients, families and general public on cancer prevention, diagnosis and treatment.
  • Provided information and permits to the general public seeking use in the national forest.
  • Distribute Visit Charlotte literature to travelers, visitors, newcomers and the general public.
  • Provided guidance and/or interpret FOIA regulations to the general public and Agency personnel.
  • Answered questions asked by the general public or family members of cancer patients.
  • Promote advocacy, education, and awareness to the general public.
  • Provided resource materials and consultation to the general public.
  • Addressed questions and concerns from the general public.
  • Instructed doctors, healthcare professionals and general public about cancer prevention and methods of treatment.
  • Provided information to the general public as per request Sent educational materials as requested Assisted as needed with outreach programs

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3 General Public Jobs

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8. SQL

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high Demand
Here's how SQL is used in Information Specialist jobs:
  • Developed logical and physical data models, SQL reporting techniques, data retrieval and validation processes, views, and reports.
  • Synthesized the results into a secure database using SQL, Oracle, and other custom management software.
  • Monitored successful completion of backup jobs and taking necessary actions using SQL backtrack whenever they failed.
  • Developed various web applications using ASP.NET and SQL to support training and course evaluations.
  • Installed and configured PostgreSQL 7.2.4 server and ODBC drivers to replace vendor database solution.
  • Coded, tested, and readied for implementation updated programs using Oracle PL/SQL.
  • Accessed data from multiple data warehouses in Oracle and DB2 through SQL.
  • Maintained the integrity of SQL Server / AS 400 databases.
  • Supported SQL servers and Oracle in manufacturing for Saturn plants.
  • Utilized SQL for testing techniques in an OS/390 environment.
  • Created stored procedures and triggers using PL/SQL.
  • Create and/or modify PL/SQL packages.
  • Use of SQL commands in SASI to write database queries.
  • Developed PL/SQL functions and stored procedures to separate business logic from reporting application for scalability and maintainability.
  • Selected benefits for employees utilizing SQL COBOL program to initiate benefits system of PeopleSoft.
  • Helped Developers with interfacing Java and Oracle Tuning of SQL Statements and buffer parameters.
  • Conduct various types of business analysis using SAS & SQL ad hoc queries.
  • Developed FACTS applications using .NET, C#, Team Foundation Server, SQL-server, and Oracle (TOAD).
  • Supported migration/testing from thick client VB6 to .NET VB/ASP, MS SQL.
  • Compose summaries for entry into the FOI Office's SQL application for posting to the Board's regulatory proposals web page.

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9. Technical Support

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high Demand
Here's how Technical Support is used in Information Specialist jobs:
  • Provided office management and technical support for the Department Director and Research Specialists.
  • Maintained technical support library of training materials.
  • Provide technical support regarding contract structuring, death benefits/options, taxation, cost basis, investment fund choices and administrative forms.
  • Created and maintained course content for many courses for UCF, and provided technical support for connection and course issues.
  • Provided online technical support over the 1-800-4-FED-AID helpline and for FAFSA on the Web Live chat clients.
  • Provide administrative, clerical and technical support; oversee and manage information center functions and activities.
  • Provided technical support to seventy-six (76) PC users on IBM and Compaq equipment.
  • Assisted Audio Visual manager with large IBM conferences and events that required technical support.
  • Provide technical support for Army Command Post of the Future (CPOF).
  • Provide 3rd level and final escalation point for all networking technical support issues.
  • Provided technical support for an Ethernet LAN consisting of Apple and Windows machine.
  • Provide technical support for desktop applications and hardware for over 3000 internal customers.
  • Provide technical support/help desk duties via phone and e-mail for the software products.
  • Provided technical support for the Information Specialist in and out of our district.
  • Provided technical support for Microsoft workstations on a small local area network.
  • Provided senior technical support to both in-house staff and third party vendors.
  • Conducted training and provided technical support to more than 500 users.
  • Web-based technical support for risk management database within fast-paced EHS group.
  • Provide company-wide technical support to all end users.
  • Assisted customers with complex technical support issues, such as website access, account enrollment, website login and online payment.

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10. Management System

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high Demand
Here's how Management System is used in Information Specialist jobs:
  • Analyzed the company order management system to determine necessary enhancements to improve streamlining end to end order processing.
  • Led installation of new records management system and research vendors to facilitate installation and trouble-shooting.
  • Assisted in developing, implementing and maintaining policies and procedures of record management systems.
  • Directed customer information management system to ensure error free flow of data reporting.
  • Supported an application development project for EDS-Japan for Cash Management System.
  • Perform functional testing for the Inquiry-Response Knowledge Management System.
  • Provide training using Knowledge Management System.
  • Served as project leader in the development of a web based project management system.
  • Trained personnel and provided guidance in the use of the learning management system.
  • Entered and maintained data in Clinical Trial Management System (CTMS).
  • Updated and logged in all subcontract documents in the Project Management system.
  • Uploaded essential documents into an Enterprise Content Management System (ECM).
  • Handled data entry for MIDAS quality management system for surgical procedures.
  • Entered codes utilizing 3M-HDM software and ChartOne electronic chart management systems.
  • Indexed AR documents into Superfund Document Management System (SDMS).
  • Advised on the architecture and functionality of the content management system.
  • Assist customers in deploying custom online content on the NETg Learning Management System by translating business needs into functional requirements.
  • Developed, implemented and managed the records management system for the US Environmental Protection Agency Office of Regional Council.
  • Assist EPA staff member with technical support for the Superfund Document Management System (SDMS2).
  • Skilled user of EPIC OpTime, IntraOp Manager, Lyricall, and Aspect Management Systems.

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3 Management System Jobs

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11. Product Information

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high Demand
Here's how Product Information is used in Information Specialist jobs:
  • Responded to inquiries to Product Information Center from consumers and representatives.
  • Researched and resolved customer care issues related to product information.
  • Provided product information to patients, consumers and medical professionals.
  • Developed product information sheets for USL products during development.
  • Provided tactical support to the Product Information initiative.
  • Led the first-ever Product Information team that created user-acceptance testing (UAT) scripts for new product content management system functionality.
  • Answered an average of 10-15 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Provided product information to callers while assisting them in deciding what products would best suit their needs.
  • Handle extensive product information, patient education and materials, product quality complaints and adverse experiences.
  • Provided product information to medical sales department and other professionals to help drive sales efforts.
  • Received peer recognition award as Avon Product Information Representative willing to go the extra mile.
  • Communicated correct product information to guests regarding coups, special offers and upcoming events.
  • Resolved order fulfillment issues and provided low to mid end technical product information.
  • Supplied customers with product information via mail, email, and phone.
  • Provided product information and quotes to mass market customers.
  • Assisted customers with product information and other questions.
  • Provided ongoing client support and product information.
  • Open accounts and provide product information.
  • Combined comprehensive knowledge of product lines and molecular biology theory to assimilate product information for new and existing clients within Ambion/AB.
  • Provided Customers with information regarding mishipments, shortages, product information and pricing discrepancies.

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10 Product Information Jobs

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12. Computer System

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high Demand
Here's how Computer System is used in Information Specialist jobs:
  • Provided administrative oversight and accountability for the accuracy of data and records input in the computer system.
  • Verified information received from client for accuracy and completeness before processing on computer system.
  • Recorded requests and release of information into centralized computer system.
  • Monitor file compliance by utilizing computer systems to generate reports.
  • Entered client orders into proprietary computer system.
  • Input information into various computer systems.
  • Worked with a programmer to redesign database on computer systems to gain speed of processing incoming phone calls.
  • Implement the upgrade of all computer systems across MCAS Beaufort with 100% accountability of old systems.
  • Operated VoltDelta computer systems to advance and complete connections for mobile phones, and emergency calls.
  • Developed a user guide for proprietary computer system and utilized it to train new employees.
  • Prepare and verify all legal documents to be scanned and uploaded into computer system.
  • Supervised and entered student employee/work study students' payroll hours into the computer system.
  • Install, configure, and maintain security software on military computer systems.
  • Put them into the computer system through data entry.
  • Enter resident's data into our computer system.
  • Construct, edit and test computer system programs.
  • Interact with Payroll department and computer systems.
  • Oversee the daily performance of computer systems.
  • Assist members in conducting routine transactions by telephone utilizing the Symitar computer system via Phone or Live Chat.
  • Multitasked with computer systems and phones to enhance marketing results.

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13. High Volume

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high Demand
Here's how High Volume is used in Information Specialist jobs:
  • Provided quality customer service in a high volume national call center while simultaneously handling multiple office priorities.
  • Provided information about all types of cancer and services available to Spanish-language speaking callers, within a high volume call center.
  • Performed a high volume of data entry services by inputting and uploading data into the Health Management System registry.
  • Fielded incoming calls and responded to a high volume of email requests in a professional and pleasant manner.
  • Answer a high volume of calls to assist practitioners with applying for requests for Information Disclosure.
  • Provided professional and courteous customer service in a high volume phone call and walk-in environment.
  • Answered inbound calls in a high volume call center just for assisting with FAFSA.
  • Managed client caseload in a high volume, state-of-the-art, inbound contact center environment.
  • Handled high volume of inbound calls in a timely matter according to procedures.
  • Answered a high volume of phone calls and computer made reservations.
  • Received and Directed high volumes of calls to appropriate departments.
  • Accomplished a high volume of work within strict deadlines.
  • Direct high volume calls to the appropriate department.
  • Answered a high volume of calls and e-mails.
  • Worked in a high volume call center.
  • Processed and addressed a high volume of incoming IT Access Help Desk Tickets for both Abbott and AbbVie employees.
  • Handled high volume of calls for a major University Assisted visitors in the proper navigation for the community and campus
  • Manage appropriate alarms Assist with patient information Skills Used Multi tasking with high volume calls and paging system.
  • Answered high volume multi line phone system, forward messages.
  • work study) Answers high volume inbound calls, 30 to 40 per hour.

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2 High Volume Jobs

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14. Special Projects

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high Demand
Here's how Special Projects is used in Information Specialist jobs:
  • Managed special projects related to data research and compilation.
  • Participated in special projects for the Department
  • Assisted staff with others services including scheduling, research, data entry, order supplies, answer phones and special projects.
  • Completed special projects within the department including file inventory, file logs, and various file projects including data entry.
  • Assisted director of surgical services on Pro-Formas and special projects as to costs and charges associated with surgical procedures.
  • Provided research and support for Marketing, R&D and special projects for nutritional manufacturer.
  • Monitor performance goals and implement performance improvement practices; design and undertake special projects and studies.
  • Assumed a lead role in assisting the Ambassador Program, and special projects.
  • Promote Chamber of Commerce membership and assist in membership services and special projects.
  • Assigned to special projects, processing claim settlements from class action law suits.
  • Networked with various groups to perform data entry required for special projects.
  • Worked in various departments at Nova, handling many special projects.
  • Worked on special projects within the unit as needed.
  • Handled all correspondence special projects for mass mail-outs.
  • Completed special projects and other duties as assigned.
  • Assist in special projects as needed.
  • Supervised assigned staff for special projects.
  • Complete special projects as assigned.
  • Assisted with special projects as necessary to meet workflow requirements, time requirements and department goals.
  • Coordinated and participated in workgroups to facilitate interagency coordination for special projects.

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15. Health Care

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average Demand
Here's how Health Care is used in Information Specialist jobs:
  • Provide emergency information and treatment recommendations by telephone to consumer and health care providers.
  • Brand Ambassador for integrative oncology health care model, patient empowerment, and mother standard of care to all oncology clients.
  • Provided drug information to patients and health care providers from around the country within a small business entrepreneurial atmosphere.
  • Worked in the BPO Global Service Design and Production Support group for the Health Care Title XIX accounts.
  • Provide verbal medical information responses to standard inquiries from health care professionals and consumers.
  • Adhere to strict policies, procedures and high standards of health care compliance.
  • Handled emergency calls from patients, hospital staff & home health care agencies.
  • Serve as liaison between Drug Information Unit, Consumer Health Care and consumers.
  • Respond and resolve escalated issues outside the realm of the Health Care Facilitator.
  • Assessed patient outcomes and recommended evidence-based treatment options to health care team.
  • Verified patient appointments by using Composite Health Care System (CHCS).
  • Interacted appropriately and professionally with other members of the health care team.
  • Assisted with the development of a health care quality control program.
  • Enrolled customers in insurance benefits provided by their health care provider.
  • Provided effective support to health care providers interfacing with HIP.
  • Verify adherence to group benefits requests and Health Care Reform.
  • Answered medical inquiries from health care professionals and consumers.
  • Provided tailored health information to cancer patients, families and health care providers Chaired staff development committee Chaired continuing education committee
  • Provided drug information and treatment modalities to the public and health care professionals regarding poisoning and drug overdoses
  • Expedited financial transactions by accepting copays and office visits according to patients' deductible health care plans.

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4 Health Care Jobs

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16. Powerpoint

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average Demand
Here's how Powerpoint is used in Information Specialist jobs:
  • Developed sophisticated and effective presentation skills, including learning aids such as PowerPoint.
  • Created PowerPoint presentations that are utilized daily for military demobilization briefings.
  • Prepared and edited executive level correspondence and PowerPoint presentations.
  • Created a PowerPoint training program and instructed a training class for the entire department covering every aspect of the faxing program.
  • General office work using Microsoft Office products, such as Access, PowerPoint, Excel, Word.
  • Supported programs in 4 National Park Service units, Presentation of scientific information with PowerPoint software.
  • Utilized MS Outlook, Word, Access, Excel and PowerPoint to perform all duties.
  • Organized and instructed patrons on the use of Microsoft Word, Excel, and PowerPoint.
  • Use word processing, spreadsheet, Microsoft Office, PowerPoint, entry data base.
  • Generate daily metrics report using Access, Excel, and PowerPoint.
  • Created client presentations in PowerPoint.
  • Created PowerPoint presentations containing analytical findings on campaigns and client behavior for presentation to upper management and business partners.
  • Created PowerPoint for 2014 Teacher of the Year at Waterfire Ceremony, programs and name badges (with design).
  • Developed PowerPoint presentations and trained teams of up to 30 through webinars to support SAP database enhancements.
  • Created training materials on MS PowerPoint for weekly trainings.
  • Prepared reports using Excel and Powerpoint.
  • FREELANCE Developed a fundraising event for the SPCA animal shelter by creating an adoptable pet slide show through PowerPoint.
  • created dynamic PowerPoint presentations; coordinated annual meetings for the Board of Directors.
  • Answered in-person questions about Dayton Data Entry Answered a muti-line phone Worked with PowerPoint, Excel, and Word
  • Manage web report site though: MS Word MS Excel MS PowerPoint Cognos

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17. Data Privacy

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average Demand

18. Staff Members

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average Demand
Here's how Staff Members is used in Information Specialist jobs:
  • Collaborated with other staff members in developing and tracking publications.
  • Created procedures manual for Research/Verification Department and conducted training and mentoring in all aspects of the procedures for junior staff members.
  • Acted as a resource for staff members across various departments in using databases to develop custom data queries and reports.
  • Supervised, trained and oversaw the daily attendance operations of approximately 50 District staff members throughout 19 District schools.
  • Trained over four new staff members across the country and abroad, ensuring effective assimilation into the company.
  • Trained new staff members on responding to requests for information and monitored phone calls for quality assurance purposes.
  • Handled all incoming communication by phone, fax, or e-mail and routed to proper staff members.
  • Provide operational and departmental support to the staff members as well as assist with general office duties.
  • Assist a variety of management duties for assigned supervisor and team leads or senior staff members.
  • Trained new staff members and interns in search process procedures, database procedures, and equipment usage
  • Maintained composure while activating emergency response calls for patients and staff members in need.
  • Collaborated with initial training for new hires and continuing training for other staff members.
  • Perform quality assurance reviews for files and tasks performed by other staff members.
  • Provide general secretarial and clerical support services to Chamber staff members.
  • Answered phones and directed calls to appropriate staff members.
  • Maintain ongoing communications with patients and staff members.
  • Provided cross training to 3 staff members.
  • Assisted zoning officers and other staff members in conjunction with permits, while keeping with in the state and county codes.
  • Created and distributed a monthly annotated bibliography of new Guidance materials for EPA Staff members.
  • Assisted both the public and EPA staff members with reference requests.

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19. Troubleshoot

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Here's how Troubleshoot is used in Information Specialist jobs:
  • Provide System Administrative support ranging from hardware installation to system security, software management, and troubleshooting.
  • Provide customer network administration services such as passwords, electronic mail accounts, Security and troubleshooting.
  • Provided telephone troubleshooting support of data communications equipment for several hundred restaurants daily.
  • Monitor and Troubleshoot Communications Equipment.
  • Installed, configured, setup, maintained, and performed troubleshooting of on site and remote devices and machines.
  • Maintained our local area network, programming and troubleshooting devices such as hubs, switches and network routers.
  • Diagnose, troubleshoot, and resolve a wide range of software, hardware, and connectivity issues.
  • Served as primary contact for researching, troubleshooting, and resolving customer questions and concerns.
  • Leveraged exceptional diagnostic skills to troubleshoot, repair, and upgrade PCs and related equipment.
  • Performed troubleshooting of system problems and escalated complex problems to technical support team in Texas.
  • Assist record center staff in troubleshooting issues with concerns to workstation or database activity.
  • Troubleshooted issues Skills Used I used a variety of Programs for this position.
  • Handled troubleshooting and maintenance issues on all computer equipment.
  • Worked on OPS troubleshooting and maintenance.
  • Played a key role in four successful Meditech software upgrades, performing testing, training and troubleshooting for Go-Live.
  • Provide frontline support of network infrastructure by troubleshooting all problems and insure proper operation of all LAN based equipment.
  • Install, configure, test, validate, maintain, troubleshoot hardware, software and office equipment and iPads.
  • Trained clients on various pc applications along with branch office LAE's on troubleshooting techniques.
  • Involved in the troubleshoot and recovered/restored oracle databases on a frequent basis.
  • Assist helpdesk personnel with issue resolution and troubleshooting.

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20. Sharepoint

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Here's how Sharepoint is used in Information Specialist jobs:
  • Created SharePoint Wiki Pages for technical documents and operational procedures.
  • Design and development of training programs and documentation for SharePoint.
  • Follow standard operating procedure docs accessed via SharePoint intranet.
  • Designated SharePoint Librarian for the System Replacement team.
  • Exhibit proficiency with all facets of Microsoft Office, Adobe, and SharePoint as needed for daily responsibilities.
  • Created and led SharePoint training for all users across multiple work sites.
  • Created and maintains the DoD 8570 database and SharePoint site.
  • Maintained client resource tracking and prepared weekly reports using SharePoint.
  • Exercised mastery of internal SharePoint systems to provide tracking of application processing throughout the review lifecycle.
  • Trained and assisted Sharepoint internal/external users with process/issues.
  • Developed the research content of the CAS literature databases Appointed Team Lead for the SharePoint Execution (SPEX) group website redesign
  • Managed SQL Database Subject matter expert for AD, Exchange, SharePoint, and SQL for the entire organization.
  • Assisted in the transition from eRoom to SharePoint and managed site data.
  • SAP, Sharepoint, and Microsoft Office user training and support.
  • Use of company website locator called SharePoint .
  • Maintained McAfee EPO, McAfee Enterprise, WSUS, Exchange, and assisted in Sharepoint services.
  • Worked with IBM Websphere and Microsoft SharePoint 2007/2010 platforms to add content, providing digital assets needed for successful project outcomes.
  • Used Microsoft Office programs like Word, Excel, Sharepoint, and Lync.
  • Created procedure for use by team and train staff Sharepoint Administrator develops, edits and monitors site and 6 subsites
  • Create .Net Web Apps / Sharepoint to deliver pertinent information in a timely fashion for effective decision making.

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21. Intranet

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Here's how Intranet is used in Information Specialist jobs:
  • Designed and maintained International Division Intranet website to support sales divisions.
  • Participated in the library intranet usability testing.
  • Trained consultants and researchers on use of the intranet and the Internet after it was opened to the company for research.
  • Coordinated effort between editorial and IT teams to develop a library portal and electronic content archive for the company intranet.
  • Assist with maintenance of the library's intranet page by updating resource links and adding content on a weekly basis.
  • Introduced authoritative TCP/IP protocol DNS as part of overall technical design and structure of CHRMA internet, intranet services.
  • Analyzed content for the General Reference Page on the department's Intranet Web Page.
  • Maintained these sections on the intranet and negotiated with vendors in these areas.
  • Worked in conjunction with IT managers to expand and implement internal intranet.
  • Maintained current awareness for patrons via newsletters and firm intranet.
  • Trained Research Center clients to use online databases and the Internet/Intranet
  • Assisted in the creation and updates to the firm intranet.
  • Solicit quarterly Programs Reports; edit and post to intranet.
  • Created and maintained the STC intranet website.
  • Created & maintained websites for intranet.
  • Created the first electronic testing application for annual safety and compliance training Instrumental in the development of the network Intranet
  • Developed and managed the Marketing Services intranet web site for Goodyear North American Tire Marketing Services Department.
  • Coordinate the Petrobras Planning Service Intranet site, concept of powerful and complete web-published planning information.
  • Maintained the Talladega HD intranet site.
  • Project Manager for Implementation of Novell-based Intranet and Security Evaluation Team Managed Novell 4.11 network for max.

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22. Telephone Calls

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Here's how Telephone Calls is used in Information Specialist jobs:
  • Supervised, coached and trained approximately 20-25 representatives handling inbound/outbound telephone calls in credit card call center.
  • Performed telephone calls for personal references.
  • Responded to incoming telephone calls from contract holders, brokers, and internal clients regarding annuity inquiries and issues.
  • Received telephone calls and visitors to the organization and provide them with information concerning the office or program operations.
  • Performed administrative work, (filing, and sorting mail, answering and directing incoming telephone calls).
  • Perform data entry operations of updating the organization's main data base with information about the telephone calls.
  • Answered, screened telephone calls, and visitors, directing them to the appropriate office personnel.
  • Responded to telephone calls regarding appropriate care and treatment for acute poisoning and toxic exposures.
  • Responded to 100-150 incoming telephone calls through use of Automatic Call Distribution System.
  • Answer telephone calls and any questions individuals have when approaching the desk.
  • Perform Office Duties Such as Telephone Calls, Faxing & Copying.
  • Answer incoming telephone calls, servicing patients and other callers.
  • Answer all incoming telephone calls with courtesy and professionalism.
  • Answered well over 220,000 telephone calls with zero complaints.
  • Welcomed visitors to Bloomington and interpreted all inquiries, including telephone calls, walk - ins, and written requests.
  • Interact with internal/external customers including answering telephone calls, retrieve voicemail message, e-mails, obtaining and relaying messages.
  • received numerous telephone calls within a call center while using a headset.
  • Answered multiline telephone calls, routed calls and took accurate messages.
  • position Mediate inbound telephone calls and online admissions inquire between the prospective students and Corinthian College Education Institute.
  • Received numerous telephone calls from "00" AT&T customers wanting directory assistance information.

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23. Patient Care

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Here's how Patient Care is used in Information Specialist jobs:
  • Provided, and managed patient care of beneficiaries to include non-flying, flying, and special operational duty personnel.
  • Greet and welcome new mothers, newborns and visitors into the unit while ensuring ongoing patient care and satisfaction.
  • Evaluated potential patients for their ability to benefit from CTCA's integrated model of patient care.
  • Proofread outpatient visit records to ensure accuracy and quality patient care to meet JCAHO requirements.
  • Provide patient care such as patient prep with imaging technologist.
  • Perform patient care duties as needed.

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24. FDA

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Here's how FDA is used in Information Specialist jobs:
  • Collected, documented and reported adverse events and product quality complaints in compliance with standard operating procedures and FDA regulations.
  • Supported Regulatory Affairs and Clinical Development Unit in preparation and review of reports, study protocols and submissions to FDA.
  • Updated various PDR databases and drug monographs by extracting data from the FDA's spontaneous reporting databases.
  • Point of contact for customers when reporting serious adverse events associated with supplement use to the FDA.
  • Utilized medical guidelines and FDA labels to create new inserts for PDR Nurse's Drug Handbook.
  • Selected accomplishments include: Handled electronic submissions of regulatory data required by the FDA and EMEA.
  • Collected and reported first line adverse event data to the FDA/ Food and Drug Administration.
  • Provide technical support for staff over 200 on FDA regulated software.
  • Trained in USA Staffing and Recruitment for the FDA.
  • Monitored and reported Adverse Drug Experience reports to FDA.
  • Aided supervisor in correcting files according to SOP/FDA guidelines.
  • Assisted in quality control audit performed by the FDA
  • Facilitated document retrieval during three FDA audits.
  • Supported FDA-mandated WAES reporting efforts, NDA updates, and PSURs with a flexible staff trained in risk management.
  • Identify and document adverse drug events reported to BIPI and follow-up according to BIPI SOPs and FDA regulations.
  • Answered incoming calls and emails from community and staff, on eligibility per SOP 's and FDA guidelines.
  • Retrieve records from corporate storage for FDA Pre-approval inspections.
  • Drafted and submitted client letters updating international clients regarding A N D A application statuses and response to FDA CDER.
  • Assisted with FDA Inspection Readiness Project at Guayama, PR site; worked as investigator to close outstanding MIRs.
  • Prepare case reports for FDA submissions; perform quality checks of CRFs, linked DCFs to corresponding CRFs.

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25. Student Records

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Here's how Student Records is used in Information Specialist jobs:
  • Programmed Visual Basic program to track faculty and student records for university department of Continuing Education.
  • Maintained student records on the University's statewide computerized enrollment system.
  • Developed more efficient filing systems and student records database.
  • Provided quality and consistency in student records.
  • Processed student records through different media such as filing, data imaging, and microfilm access.
  • Updated hundreds of student records, as required, during the telephonic conversations or by email.
  • Maintained the integrity of all student records.
  • Maintain student records for approximately 3,000 students.
  • Maintained and processed student records.
  • Created an automated system for importing over 200 new and updated student records, thereby increasing productivity while ensuring data accuracy.
  • Maintained student records for completion of various programs in Filemaker Pro database system and Orbis database system.

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26. Front Desk

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Here's how Front Desk is used in Information Specialist jobs:
  • Front desk receptionist, answer all incoming calls into the office, screen them and direct them to the proper extension.
  • Managed Admissions Office front desk, receptionist, greeted visitors, investigated billing discrepancies, data entry, distribution of reports
  • Provided front desk liaison with patients, responding to inquiries and scheduling appointments, as well as answering phones.
  • Position: Information Specialist * Provide front desk customer service to tourists, as well as relocation information services.
  • Assist with sorting mail, filling copy machines with paper and front desk reception duties if needed.
  • Work the front desk, open office in the morning as well as covering lunches.
  • Supply front desk with sufficient visitor information literature, maps, and other necessary materials.
  • Assisted with front desk functions- making badges, answered phones and related customer service.
  • Managed front desk as well as incoming calls and visitors to the Chamber.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Balance front desk money monthly as well as petty cash.
  • Manage front desk, lobby, kiosk and boardroom.
  • Provided front desk coverage for the Registrar's Office.
  • Answered front desk telephone inquires.
  • Managed the front desk, patient walk-in's, phones, faxes.
  • Maintained patient confidentiality and privacy Provided front desk and phone assistance to customers inquiring about Medical Record requests.
  • Front desk administrator, answered calls for heavy incoming 10 line switchboard, and makes proper call transfers.
  • record and distribute mail daily Answer incoming telephone calls and respond to all general inquires Replace front desk clerk during lunch breaks
  • Job Responsibilities: Front Desk Support Assistant/Switchboard Operator Coordinate with various staff for operational support Order and stock supplies.
  • Front desk receptionist Data entry for loyalty card registrations Quality control Office inventory Graphic design

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27. Information System

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Here's how Information System is used in Information Specialist jobs:
  • Facilitated the implementation of a business information system, which included information technology, time-keeping, accounting and procurement procedures.
  • Provided service to end-users for operation, restoration, and configuration of information systems.
  • Performed configuration, management and initial diagnostics of information systems.
  • Maintain annual Student Information System certification requirements.
  • Coordinated and documented information system repairs.
  • Serve as a technical expert for all automated information systems that operate on the Fort Hood Network and the NASW domain.
  • Lead the student information systems team and maintained the student information systems in support of the schools and central administration.
  • Provided support for Claim Processing System and online transaction system (POS) for Rhode Island Medicaid Management Information System.
  • Provide Chief Information Officer with updates regarding project status, needs and issues with the information systems projects.
  • Consult, coordinate, and plan information system integration and usage across business units.
  • Trained all Operators and Information System Technicians on programming procedures on all controllers.
  • Possess the ability to access the information system and maintain proficiency.
  • Helped train Office Staff on Synergy Student Information System.
  • Established an Information System for the Marketing Department.
  • Develop protocols for use of Information Systems.
  • Managed implementation plan and ensured completion of project deliverables for Clinical, Quality, Finance and Information Systems departments.
  • Provided customer service to assist in operation, restoral, and configuration of information systems.
  • Facilitate maintenance and integrity of hospital Radiology Information system and PACs system.
  • Performed, supervised, and managed workgroup management (information systems/technology management) tasks and functions.
  • Design of retrieval Information Systems Develop content management for the website of the company Design tasks marketing information products and services.

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28. Cancer Information

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Here's how Cancer Information is used in Information Specialist jobs:
  • Operated independently while maintaining up to date knowledge of the latest cancer information and company details Maintained patient confidentiality.
  • Trained eight Cancer Information Specialist in gathering client information, recommending resources and describing various treatment options.
  • Conduct patient centered resource eligibility, referral and extensive cancer information to clients and their families.
  • Disseminated cancer information to the public in a call center environment using databases.
  • Delivered accurate and tailored cancer information to cancer patients and their families.
  • Delivered accurate cancer information, assistance and resources to all constituents.
  • Assessed diagnostic information from patients to provide quality cancer information.
  • Assisted with walk-ins requesting cancer information.
  • Served as the voice of the NCI providing the most up-to-date scientific cancer information to the public through the 1-800-4-CANCER number.
  • Handled a high volume inbound calls to the National Cancer Information Center in a consistent and customer focused manner.
  • Provide education and assistance to patients, families, and public who call the National Cancer Information Center.
  • Provide callers with cancer information and all documents written and developed by the American Cancer Society.
  • Managed projects as a member of the National Cancer Information Center's Wellness Team.
  • Relay cancer information to cancer patients, caregivers, family members, etc.
  • Used Microsoft Publisher and Adobe Acrobat to create and edit cancer information materials.
  • Provide cancer information related to diagnosis, treatment, prevention and early detection.
  • Answer, manage and document inbound calls at the National Cancer Information Center.
  • Tailored complex cancer information to user's needs.
  • Use of proper cancer information database, computers skills and communication skills Create records for each constituents through our CRM system
  • Key Results: * Disseminated cancer information to callers from the National Cancer Information Center.

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29. Financial Aid

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Here's how Financial Aid is used in Information Specialist jobs:
  • Provided technical support to federal financial aid applicants using web-based application.
  • Manage all electronic notifications related to financial aid awards.
  • Participated in scheduled Financial Aid training activities and workshops.
  • Served as the primary administrator for financial aid distributions.
  • Received all forms for financial aid applications and requests, and set-up appointments for students to meet with their financial counselors.
  • Administer the loading of federal financial aid applicant data into the Banner system for awarding and packaging programs.
  • Schedule, supervise, and manage batch processing of student financial aid using PeopleSoft Campus Solutions 9.1.
  • Inputted and generated data concerning with classified student information for the Financial Aid Office.
  • Referred students for testing, advisement, bursar, and financial aid assistance.
  • Imported Federal financial aid applications (FAFSA) via the EDE software system.
  • Created all financial aid award letters to be sent to students.
  • Assist current students with transcript request and financial aid questions.
  • Help new students with the Financial Aid application FAFSA/ registration.
  • Assisted and advised students with clarifying Financial Aid questions.
  • Assisted students and families with questions regarding financial aid.
  • Manage awarding and generation of financial aid awards.
  • Created Statistical reports for the financial aid office.
  • Responded to public inquiries regarding federal student financial aid Provided technical support for the related government websites
  • Aided over 8,000 students each semester Insured students attained proper residency documents for financial aid
  • Answer incoming multi line phone calls, Financial Aid Pin Retrieval.

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2 Financial Aid Jobs

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30. Accurate Information

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Here's how Accurate Information is used in Information Specialist jobs:
  • Job duties included providing accurate information to business owners, verification, and maintenance of all department accounts via telephone inquiry.
  • Collect, evaluate, maintain and disseminate accurate information and planning protocol regarding suspicious activity along Canadian border.
  • Provided students with accurate information to assist them in navigation and completion of required documents online.
  • Provide detailed and accurate information to citizen callers seeking information about the U.S. Federal Government.
  • Provided complete, accurate information to retirees and members/employers of the Virginia Retirement System.
  • Utilized exceptional customer service skills to defuse irate callers and provide accurate information.
  • Maintain accurate information in electronic medical record using open source software built in-house.
  • Help travelers coming into Georgia with accurate information and directions.
  • Provide accurate information to complete required checklists/worksheets.
  • Provided courteous and accurate information to customers.
  • Provide accurate information concerning the enrollment.
  • Researched and analyzed background information related to training in order to be able to provide complete and accurate information.
  • Capture detailed and accurate information about issues, concerns and enhancements and record in database system.
  • Consulted agents of celebrities through phone and e-mail to ensure 100% accurate information.
  • Handled high volume in bound calls to the National Information Center Identified callers' needs and provided through and accurate information.
  • Research and solve all client issues partnering with Home Office and providing accurate information to Advisor.

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31. Press Releases

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Here's how Press Releases is used in Information Specialist jobs:
  • Prepared presentations for the Texas legislature and press releases regarding Board activity.
  • Developed district press releases/advisories/press kits/pitch media stories.
  • Researched and wrote press releases on medical research projects, grants and events for local, regional and national media.
  • Coordinated sales promotions, images, customer service information, press releases and news articles on 11 brand-specific websites.
  • Researched and wrote articles and press releases for publication in local, regional and national publications.
  • Prepared brochures, press releases, and other public relations materials to promote REDLINE services.
  • Edited press releases from various colleges and departments and proofread strategic print materials.
  • Edited, formatted and electronically distributed press releases, using InDesign.
  • Assisted in writing press releases and helped set-up for news conferences.
  • Edited annual reports, newsletters, press releases and brochures.
  • Write and distribute press releases and weekly district calendars.
  • Drafted press releases and helped develop outreach strategies.
  • Managed writing projects with strict deadlines including feature stories and press releases that were featured on UKNow.
  • Coordinated Fundraising Events Authored newsletters and press releases
  • Write & Edit & Distribute _ Press releases that promote community programs at Rancho Los Cerritos.

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32. External Customers

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Here's how External Customers is used in Information Specialist jobs:
  • Managed product content for corporate websites which included driving appliance/parts sales and provided customer service to internal and external customers.
  • Communicate technical information clearly and concisely, adjusting language and terminology to the needs of internal/external customers.
  • Provided scientific data to internal and external customers and colleagues in relationship to product therapy lines.
  • Analyzed and defined information security requirements and solutions and provided support to internal and external customers.
  • Provide exceptional customer service to internal and external customers.
  • Communicate clearly and effectively with internal and external customers.
  • Interfaced with internal and external customers.
  • Supported all internal and external customers as well as field personnel with any network, email, hardware and software issues.
  • Interact with internal and external customers by processing requests for release of information while maintaining a high standard of customer relations.
  • Resolve written and telephone inquiries from internal and external customers regarding automatic payment options, employee discounts and billing discrepancies.
  • Answered calls and questions from internal and external customers, or directed them to appropriate department for resolution.
  • Provided technical and therapeutic information to internal and external customers in support of both US and global projects.
  • Acted as a resource to internal and external customers for data entry and eligibility issues.
  • Co-instructed training sessions on a proprietary application programming interface (API) for external customers.
  • Resolved and identified claim issues cohesively with claims department as well as external customers.
  • Respond to problematic calls from internal and external customers regarding services issues.
  • Coordinate with a broad range of internal and external customers.
  • Served as liaison between internal and external customers.
  • Prepared Standardized Response Letters (SRLs) per requests from internal and external customers.
  • Provided accurate technical assistance to internal and external customers for VSP's Client Webpage.

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33. Outbound Calls

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Here's how Outbound Calls is used in Information Specialist jobs:
  • Handle inbound/outbound calls to prospective students that inquire about furthering their education
  • Handled inbound and outbound calls and provided Call Center-based proactive outreach, education and enrollment of eligible consumers.
  • Take inbound and make outbound calls* Data entry and file complaints* Register students and provide excellent customer service
  • Handle inbound and/or outbound calls from prospective students who have voiced interest in applying to the institution.
  • Handled a large volume of outbound calls on a consistent basis of 500+ calls per day.
  • Performed outbound calls in response to questions via email, fax, or mail.
  • Handled inbound and outbound calls for prospective students who had shown interest in enrollment.
  • Assisted call center representatives in making outbound calls more productive in completion rate.
  • Handled an average of 50 inbound and 50 outbound calls per day.
  • Process involved inbound and outbound calls, scheduling, and data entry.
  • Handle a high volume of outbound calls to prospective students.
  • Routed inbound and outbound calls to correct department.
  • Receive and direct all inbound and outbound calls.
  • Handled all incoming and outbound calls.
  • Handled high volume of inbound/outbound calls.
  • Make outbound calls to complete surveys
  • Analyze claims and place outbound calls to provider offices and hospitals to confirm billing information, pertaining to claims issues.
  • Performed over 300 inbound and outbound calls per day with study participants and health professionals.
  • Make outbound calls for medical emergency rooms physician trying to obtain a correct mailing address pertaining to a unpaid bill.
  • Call Center setting providing outbound calls to perspective college students to assist them with information in the pre-admission process.

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34. Foia

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Here's how Foia is used in Information Specialist jobs:
  • Reviewed records and redacted information in accordance with applicable FOIA/Privacy Act exemptions.
  • Conducted research and analyzed the contents of records to make a disclosure determination under the FOIA or Privacy Act of 1974.
  • Research, analyze, and evaluate data for response to Freedom of Information Act (FOIA) and Privacy Act requests.
  • Submitted request for records to the appropriate office, to search for and/or review documents in response to FOIA/PA requests.
  • Managed the disposition of the agency and non-agency FOIA and PA requests and performs review and clearance of information.
  • Referred FOIA requests and documentation to Initial Denial Authorities when documents could not be released in full.
  • Excelled during a period of low staffing ensuring the timely release of 69 FOIA request.
  • Established and provided in-depth FOIA training program to all field offices on an annual basis.
  • Review records and make release recommendations and drat responses to both FOIA and PA requests.
  • Restructured the filing system to allow FOIA Specialists to locate documents more efficiently and effectively.
  • Analyzed and evaluated FOIA/PA requests to determine the locations and offices containing responsive documents.
  • Provided training to newly-hired Drug Enforcement Special Agents on the FOIA/PA Act.
  • Research FOIA/PA and apply appropriate regulations to resolve procedural and policy matters.
  • Managed multiple tracking systems for FOIA and Privacy Act Cases.
  • Trained new employee on the FOIA process and system.
  • Assisted in the daily operations of the FOIA Office.
  • Screen FOIA requests to the Center for Devices and Radiological Health for statutory, procedural compliance, and regulatory.
  • Analyzed FOIA requests in order to coordinate/process requests between USCG Headquarters command and national Coast Guard districts.
  • Resolved issues with the FOIA Xpress database.
  • Prepared annual reports Conducted DoE FOIA/PA training program Maintained requests suspense files Responsible for timekeeping and payroll duties for the Division

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35. Suite

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Here's how Suite is used in Information Specialist jobs:
  • Developed system administrator and end-user guides for a suite of five public safety software applications.
  • Prepared reports using Microsoft Office Suite applications.
  • Perform routine server check up and patching VOIP Telephony Support Supported Microsoft office suite 2010 professional Remote Administration to resolve problems.
  • Implemented and customized BMC Mainframe suite of software on 29 systems, maintaining release levels within one year of availability.
  • Assist faculty in developing orientation and course content using the Adobe Suite and Microsoft Office software.
  • Maintain the environments of products within the InfoSphere suite, including installation, patching and troubleshooting.
  • Support and maintain department's software applications, CBORD Nutrition Service Suite and Room Service Choice.
  • Managed development of a suite of tools that became a vital contribution to a Mfg.
  • Implement policies best suited for users and the tasks they must complete.
  • Use of Microsoft Office suite for maintaining logs and creating reports.
  • Provided training on the ERP database and the MS Office Suite.
  • Designed brochures and marketing materials using Adobe Creative Suite 4.
  • Developed and Trained employees in data retrieval using SQL/QMF, as well as Microsoft Office Suite applications.
  • Utilize MS Office and Corel Suite products for reporting, data manipulations and data transfers.
  • support for Unix and Window Server 2000, and training on MS Office suite
  • Use Adobe Suite, including Photoshop, Lightroom, InDesign, Edge, Edge Animate and Muse.

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36. Special Events

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low Demand
Here's how Special Events is used in Information Specialist jobs:
  • Researched and prepared reports, conducted youth services programming and special events, performed cataloging, classification of special collections materials.
  • Completed community presentations and participated in community events to recruited volunteers to assist with special events.
  • Share information of special events, tourists' attractions (bus routes) Trolley station and fees.
  • Advertised and encouraged individuals to attend special events or attractions that the area has to offer.
  • Assist co-workers with computer related issues and tasks, plus special events such as open house.
  • Acquired knowledge with numerous software programs used for special events, companies, and members.
  • Coordinated and assisted in the planning and execution of fundraisers and special events.
  • Organized special events and commission's booth at state fair and other events.
  • Assist with organization of other special events including the Festival of Trees.
  • Assist in coordinating programs and activities for special events and holidays.
  • Assisted in department direct mail solicitations and special events.
  • Assisted with planning and implementation of special events.
  • Coordinated bi-weekly orientations and trainings, also recruited corporate and community volunteers to assist with special events.
  • Coordinated special events, familiarization tours and seminars.
  • Planned, coordinated and executed special events, such as commencement, free luncheons and etc.
  • Collaborated with Special Events Coordinator in making phone calls and taking reservations for major Chamber events.
  • Assisted in logistics and execution of annual consultant conference, client forums, and special events.
  • Filmed guest lectures, scientific talks, and special events at Amyris.
  • Represented the bureau at special events and helped with special projects..
  • Organize tours and special events (example: International Starry

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37. Hipaa

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low Demand
Here's how Hipaa is used in Information Specialist jobs:
  • Ensured patient data security and HIPAA regulations were enforced via DB configuration and implementation of row based security.
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by handling patient information appropriately.
  • Upgraded software to meet HIPAA requirements in Audit, Claims, Benefits and Managed Care areas of online screens.
  • Demonstrated strong knowledge of the Minnesota Data Practices Act, HIPAA, and MN Statue 626.556/Chapter 13.
  • Prepare and electronically store patient documentation adhering to HIPAA, Privacy Act and Joint Commission requirements.
  • Performed HIPAA and HITECH security risk analysis and risk management for UCLA Health Sciences.
  • Adhered to HIPAA Privacy laws and upheld data integrity of the Provider Information sub-system.
  • Ensured HIPAA compliance in regard to the patient information shared via these connections.
  • Oversee consistent implementation of HIPAA policies and procedures.
  • Verified that the unit adheres to HIPAA regulations.
  • Adhere to various SOP and HIPAA regulations.
  • Enhanced security policy to meet HIPAA compliance.
  • Comply with HIPAA, OSHA and JACHO guidelines.
  • Maintained an extensive database for secure, confidential information through thorough, clear and discreet communication in accordance with HIPAA regulations
  • Process high level information for internal and external customers ensuring compliancy with Federal, State and HIPAA guidelines.

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38. Unix

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low Demand
Here's how Unix is used in Information Specialist jobs:
  • Performed operational and production support of divisional UNIX servers/storage at Delphi Steering.
  • Modified the Visual Basic, Oracle procedures or UNIX scripts in the Enterprise application to meet customer requested changes or corrections.
  • Support faculty and students in use of mainframe, PC workstations and microcomputer in the UNIX, VAX/VMS and VM/CMS environments
  • Experienced in the creation, maintenance and support of Unix/Linux scripts to transform and load data into a data warehouse.
  • Designed Unix Scripts to execute XCOM to process file transfers from UNIX Server to Windows NT Server.
  • Developed UNIX shell scripts for automation of daily tasks and improved monitoring.
  • Performed monthly Oracle database load using Unix commands and SQL Loader.
  • Maintained UNIX programs (developed using MQUEUE).
  • Write and/or modify Unix Shell Scripts.
  • Developed software on a UNIX platform using C++, SYBASE, SQL, Rogue Wave, Rational Rose and DDE tools.
  • Coded in C/C++ on a UNIX platform.
  • Designed solutions to meet reporting and analytical needs using UNIX shell scripts, SQL queries, and Excel macros.
  • Perform file searches in both Unix (Corporate records database) and Reflections (Spec System) databases.
  • Prepared data with Alias, SurfSeg, VisualEyes, Unigraphics, IRIS Showcase software in UNIX environment.
  • Implemented a Benefactor Database Module on a Sun UNIX system within an Informix Database.
  • Served as the unix admin and application specialist.
  • SAP Training: Unix administration, Citrix administration.

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39. Monthly Reports

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low Demand
Here's how Monthly Reports is used in Information Specialist jobs:
  • Maintain monthly reports obtaining information about where visitors inquire information about our area from.
  • Created monthly reports for Members of Congress to summarize their legislative activities and the status of sponsored legislation.
  • Provided monthly reports detailing caller issue resolution; with an emphasis on trends, types of calls.
  • Performed monthly reports with any relevant statistics that are need, other duties as assigned.
  • Produced weekly and monthly reports by cost engineer to support all labor cost.
  • Provided the supervisor with the information/statistics needed for weekly and monthly reports.
  • Provide the manager with information required for weekly and monthly reports.
  • Generated monthly reports for Manufacturing Operations Committee (MOC).
  • Completed monthly reports for school and lunchroom supervisor.
  • Prepared monthly reports to government client.
  • Assist in preparing EEOC monthly reports.
  • Do weekly and monthly reports.
  • Created and distributed ad-hoc and regular monthly reports; maintained records electronically, to complete volunteer performance appraisals.
  • Provided excellent Customer Service Provided monthly reports of all business
  • Worked with dBase III Plus, Versatile and WordPerfect to provide daily, weekly and monthly reports.
  • Created, generated and maintained monthly reports o Ranking Reports for both Sales Representatives and District Managers.
  • Processed and prepared documents, such as contracts, listings, earnest money and monthly reports.
  • Developed monthly reports for funders detailing program outcomes and client progress.
  • Generated monthly reports to reflect sales and profits for a packaging product catalog.
  • Prepared and disseminated weekly and monthly reports to Program Manger and Counselors.

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40. Adverse Events

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low Demand
Here's how Adverse Events is used in Information Specialist jobs:
  • Entered preliminary information regarding adverse events in preparation for medical review, prior to being sent to regulatory authorities.
  • ReframeVerified confidential information in regard to Adverse Events and entered report in database.
  • Documented adverse events related to pharmaceuticals and dietary supplements.
  • Documented adverse events related to medications and medical devices.
  • Reported adverse events related to medication to safety.
  • Receive incoming calls, handle exposures/adverse events to diverse dietary supplements, medications, herbicides, pesticides, other chemicals.
  • Review medical literature for reports of adverse events; communicate with the author to obtain additional information.
  • Assessed if documents contained adverse events or product complaints; flagged documents and recorded retrieval.
  • Identified and reported numerous Adverse Events, Serious Adverse Events and Product Quality Complaints daily.
  • Recognized, recorded and reported Adverse Events and Product Complaints as per program work instructions.
  • Recognize and do first line documentation of product quality complaints and adverse events.
  • Ensured timely reporting for Serious Adverse Events and completion of Adverse Event logs.
  • Identified, processed and documented adverse events in accordance with FDA guidelines.
  • Documented and reported adverse events and product complaints.
  • Review all initial, follow-up serious adverse events.
  • Screened inquiries for adverse events and product complaints.
  • Side effects and adverse events were reviewed.
  • Code adverse events using MedDra.
  • Collected safety data from consumers and healthcare professionals reporting adverse events and product complaints.
  • Requested follow-up from consumers and healthcare professionals regarding adverse events in a timely manner.

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41. Data Analysis

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low Demand
Here's how Data Analysis is used in Information Specialist jobs:
  • Provided additional service through add-on consultation such as management reporting and claims data analysis on their reinsurance/ceded business.
  • Syndicated sales data analysis and leadership for all category management reviews in the Military Sales Channel.
  • Assisted in raw data analysis, slide/graphic presentations and dietary recall information in clinical studies.
  • Performed data analysis and data editing to meet the required standardization guidelines.
  • Performed data analysis for all company processes and implemented approved improvements.
  • Perform data analysis and programming functions to generate databases and reports.
  • Conducted data analysis and reporting for union negotiations.
  • Performed data analysis through use of classification algorithms to create data structures for pricing models of competitors (Data Modeling).
  • Upload files to secure websites after final data analysis - Extract data for analysis, integrity, validation and review
  • Utilized knowledge of GIS analysis/methods, data structures, tools, and software, including data analysis methods.
  • Provided data analysis and data management for School Finance, School Governance, and School Transportation sections.
  • Conducted research and data analysis, oversaw records, and helped to streamline internal processes and policies.
  • Conduct data analysis for various stakeholders in the district, up to and including the Superintendent.
  • Reviewed all incoming request for records disclosure within the office jurisdiction, using data analysis.
  • Assisted with data clean up, data archiving and data analysis projects.
  • Provided IT and data analysis support and oversaw troubleshooting and network issues.
  • Gathered information; performed data analysis and synthesis; conducted scientific and healthcare research including literature reviews.
  • Performed ad hoc reporting, data analysis and preparation of account-specific cost savings accounts for internal and external clients.
  • Used Excel and SAS to formulate and clean datasets for data analysis.
  • Conduct data analysis of huge databases (Infinium Human Methylation 450K) in Unix system Develop report for presentation

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42. Html

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low Demand
Here's how Html is used in Information Specialist jobs:
  • Project lead for conversion of electronic text medical newsletter to HTML format, resulting in $15K annual savings.
  • Developed and maintained various web-based front-end applications using Microsoft ASP, Microsoft ADO, Visual Basic Scripting and HTML.
  • Create, update, and maintain site pages for three bureaus, using HTML, JavaScript, and ColdFusion.
  • Created a library website using straight HTML, without the use of any web design software.
  • Provided Quality Assurance on course design, HTML5, SWF, XML and Java engines.
  • Redesigned and maintained Department web page using HTML, CSS, ASP, and Access.
  • Created and distributed HTML email campaigns and invitations for events, promotions and sales.
  • Developed web pages and CGI scripts using HTML and PERL to improve data retrieval.
  • Determined validation standards for real-time data transfer (Oracle to HTML).
  • Documented all help desk procedures, converting this data into HTML format.
  • Turned state insurance forms into HTML documents with electronic signature capture.
  • Developed HTML5 compliant courses for mobile and tablet compatibility.
  • Used HTML to edit information downloaded from websites.
  • Completed over 250 course builds and managed various projects including Aventa Migration, NextGen LMS launch, HTML5 and accessibility roll-outs.
  • Monitored and listed job postings using basic HTML, responded to emails and calls, provided information and technical assistance.
  • Managed process to generate customized daily electronic newsletters in HTML using Microsoft Notepad and Homesite (Version 4.0) software.
  • Performed web master duties using Dreamweaver, JavaScript and HTML skills
  • Web development: JavaScript, HTML, VBScript.
  • Developed solutions using: HTML, ASP, JAVA, JavaScript, VBScript, VB, and SQL Server technologies.
  • Use of Photoshop, Captivate, Flash, hand coded HTML, modified javascript as required to create desired functionality.

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43. Information Technology

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low Demand
Here's how Information Technology is used in Information Specialist jobs:
  • Work closely with information technology department and vendor support to troubleshoot issues and frequent necessary upgrades.
  • Instructed volunteers on library information technology via a catalog of policies and procedures.
  • Performed client-level information technology support functions: Managed hardware and software.
  • Assisted in resolving intranet technical issues with information technology management team.
  • Collaborated with department heads to determine information technology needs and wants.
  • Prepared and conducted presentations on information technology acquisitions.
  • Planned and budgeted information technology purchases.
  • Analyze data/work flow, and maintain data integrity in cooperation with the Information Technology department.
  • Developed and maintained an inventory database of existing Information Technology (IT) hardware.
  • Keep Information Technology (IT) Manager well informed of activities and significant problems.
  • Mediated design conflicts between the accounting, licensing, and information technology manager.
  • Recruited and trained employees on data systems and Information Technology office use.
  • Train new and existing employees in Information Technology policies and user applications.
  • Developed training course materials for new Information Technology systems being installed.
  • Conduct Standardized Reporting in FOIAxpress/ Information Technology operating system.
  • Formalized program documentation according to information technology standards.

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44. CRM

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low Demand
Here's how CRM is used in Information Specialist jobs:
  • Served as liaison with Marketing Communications and IT on Marketing Database information and CRM program for marketing and sales support.
  • Managed Sales Book functions (using Microsoft CRM) to achieve continuous quotas for individual and collective sales.
  • Overhauled the firm's CRM marketing database and educated attorneys and staff on the system's features.
  • Maintained an accurate account of all interactions with visitors using the computer software system 'CRM'.
  • Created files used for updating Field Sales CRM/SFA systems with new targets and target information.
  • Enter new lead data into CRM in a fast paced, accurate manner.
  • Write, maintain and update all student records within Microsoft Dynamics CRM system.
  • Managed American Family Insurance Corporate Marketing Metrics (SIS)/CRM projects.
  • Reconcile transactions by comparing and correcting data in the CRM daily.
  • Trained associates in Customer Relationship Management Software (CRMS).
  • Logged detailed record of all client interaction via CRM software.
  • Document customer interactions and queries into company CRM system.
  • Managed Marketing CRM Test Team staff activities and deadlines.
  • Maintained CRM database and managed master marketing schedule.
  • Utilize CRM in documenting all conversations.
  • Provided implementation services using standardized processes and tools to install Siebel systems CRM databases.
  • Log visitor request activity in CRM Establish and maintain positive interaction with industry partners
  • Utilized CRM tools like Salesforce and SAP in daily work.
  • Input visitor inquiries in Excel and CRM.
  • Created and linked SAP accounts sourcing various critical CRM systems for a global biocides company.

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8 CRM Jobs

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45. Insurance Companies

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low Demand
Here's how Insurance Companies is used in Information Specialist jobs:
  • Communicated with all parties to maximize reimbursement to benefit patients and insurance companies.
  • Achievements*Created a screening tool/database for prior authorization requirements that incorporates different insurance companies.
  • Release medical information as requested by other facilities and/or Insurance companies.
  • Helped insurance companies gather information to determine applicants insurance eligibility.
  • Provided insurance companies with information regarding discharge dates.
  • Called insurance companies to verify patient eligibility.
  • Called health insurance companies regarding the annuitants' Health Benefit enrollment and financial institutions regarding annuitants' payments (EFT).
  • Verified insurance eligibility on insurance companies' websites before billing claims, reducing the number of payment denials and/or rejections.
  • Added the daily amount paid from insurance companies towards different facilities and entered information into computer spreadsheet for poster.
  • Increased billing production by 10% in every quarter by organizing claims by state and by insurance companies.
  • Processed release of medical records with proper documentation for care, insurance companies, attorneys and clinics.
  • Received and processed requests for medical information from patients, physicians, insurance companies, and courts.
  • Billed HCFA 1500 to all insurance companies and posted all monies paid on the claims.
  • Prepared medical records for patients, attorneys, and insurance companies.
  • Called insurance companies to check on claim and appeals statuses.
  • Produce status reports to insurance companies and claimants.
  • Post payments received from insurance companies and patients.
  • Research orders to ensure all paperwork is signed for accounts receivable in order to bill patients and insurance companies.
  • Released patient information to requesters such as attorneys, insurance companies, workers compensation companies.
  • Work with insurance companies to obtain pre-authorizations and refer patients to specialists.

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46. General Information

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low Demand
Here's how General Information is used in Information Specialist jobs:
  • Job responsibilities included recommending places to see and activities to do in Sacramento * Giving directions * Giving general information about Sacramento
  • Provided customers with local transportation information regarding bus routes, fares and general information.
  • Managed flow of client, industry and general information, physically and electronically.
  • Answered inbound calls and provided general information about federal student aid program.
  • Perform general informational duties in a telephone communication center.
  • Provided general information about Chattanooga tourism.
  • Provide general information where requested.
  • Furnished general information to callers.
  • Provided general information to visitors about the city of San Jose's upcoming events and points of interest.
  • Received incoming calls from public regarding general information, billing, complaints, enrollments, publications regarding Medicare.
  • Provided inbound callers general information on Metro's fares, Q-cards, and route schedules.
  • Provide general information, documents to callers where appropriate, including fax and e-mail replies.
  • Handle public walk-ins, making the proper referrals, and providing general information.
  • Provided replies to consumer inquires for general information as well as travel information.
  • Provide routing and general information for customers utilizing the RTD transit system.
  • General information on TV, Phone, take complaints over the phone.
  • Provide callers with general information, homeopathy inquires, product information, company resources, local practitioners and basic reference therapeutics.
  • Served callers and patrons with general information regarding the university Served as liaison between patrons of the building and building support staff
  • Applied innovative techniques for seeking both specific and general information Utilized effective methods to create presentations for consultants' use.
  • Assisted by providing general information to Miami Dade College students and community Processed student applications Admitted and registered students for classes Volunteer

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47. Active Directory

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low Demand
Here's how Active Directory is used in Information Specialist jobs:
  • Managed Active Directory activities including editing security groups, policies, adding and removing users with the corresponding permissions.
  • Assumed accountability in integrating client computers to a Microsoft Active Directory domain.
  • Provided networking support using active directory.
  • Experience managing user and computer objects in Microsoft's Active Directory using the tool AD Users and Computers console.
  • Mentor - Created and trained Information Specialists to perform Active Directory migrations which results in completing Windows 2003 deadlines.
  • Administer rights and group privileges to clients via Network Admin and Active Directory, Exchange Management Console.
  • Position Summary: Network, server and desktop support for a 200+ node Active Directory LAN/WAN network.
  • Train and mentor 7 divisions on Active Directory, and network policies (130 employees).
  • Created, Modified, Enabled-Disabled Accounts and Added-Deleted accounts to Security Groups in Active Directory.
  • Designed and implemented a generic connector framework for SAP, LDAP, Active Directory Connectors.
  • Configure, create, and manage user accounts and permission via Microsoft Active Directory.
  • Trouble shooting issues with all log in and outlook access in Active Directory.
  • Work directly with System Administrator to assist with administrative tasks through Active Directory.
  • Created and managed Windows 2003 Active Directory security policies and GPO's.
  • Manage Active Directory to create a user friendly and secure environment.
  • Used Active directory to manage those 4000 users.
  • Assisted In the Windows Server [Active Directory], Apps and Windows Migration of Abbvie from Abbott Labs.
  • Project manager for conversion of the network from Novell Directory Services to Windows Active Directory.
  • Manage, active directory,switches, and department specific programs to maintain efficiency.
  • Key Project: Completed migration from Novell eDirectory to Active Directory.

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48. Social Security

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low Demand
Here's how Social Security is used in Information Specialist jobs:
  • Provided direction and fundamental information about Social Security Disability to claimants throughout the different levels of the application and appeals processes.
  • Communicated beneficial information about the claimant to the Social Security Administration and their associated agencies.
  • Provided assistance for people applying for Social Security Disability Benefits through a customer information center.
  • Demonstrated technical knowledge with respect to all five levels of Social Security disability process.
  • Carry out non-attorney based representation in relation to Social Security Disability Claims.
  • Aided mentally and physically disabled individuals in applying for Social Security Disability.
  • Answered inbound calls & answered questions about Social Security Disability Insurance.
  • Ensured protection of Social Security numbers and other critical financial data.
  • Helped customers applying for social security disability benefits.
  • Research and credit final bills, verify social security numbers and grant shipping overrides for cellular phone orders.
  • Receive incoming calls from claimants and Social Security (SS) regarding our Clients' SSDI claims.
  • Provided extensive customer service on all pending and approved Social Security Disability Insurance (SSDI) cases.
  • Updated sensitive information such as legal names, social security, and identification numbers.
  • Answered questions by phone and email explaining the Social Security Disability process to claimants.
  • Provide administrative support at all levels of the social security process.
  • Assisted with social security merges, address and name changes.
  • Conduct social security number verifications for various lenders.
  • name changes, updating social security numbers, address/number changes).

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49. Contact Information

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low Demand
Here's how Contact Information is used in Information Specialist jobs:
  • Researched and traced employment and contact information for hundreds of thousands of senior-level administrators by first strategically prioritizing research needs.
  • Charted caller information including contact information, medical history, and insurance details.
  • Offer callers alternative contact information as resolution to their particular issue.
  • Managed owner websites: Entered owner contact information in accounting system, owner databases and websites.
  • Verify contact information and assist with getting prospects connected to the correct department.
  • Request and Capture all the contact information to submit to enrollment office.
  • Gather contact information, and encourage them to continue the enrollment process.
  • Verify Agency's contact information for email and letter bounce backs.
  • Input customer Contact Information into the database system for enrollment.
  • Provide citizens with government information and contact information for government agencies Specialize on emails and chats
  • Assisted UR Manager by verifying insurance, obtaining pre cert information and updating contact information.
  • Record customer's information and give contact information for an Admissions Counsleor.

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50. Clinical Trials

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low Demand
Here's how Clinical Trials is used in Information Specialist jobs:
  • Performed telephonic health screenings of potential clinical trials subjects utilizing inclusion and exclusion criteria from the study protocol.
  • Conducted preliminary screening of patients for various types of clinical trials in partnership with pharmaceutical and biotechnology industries.
  • Processed enrollments of study patients for ongoing and future protocols/clinical trials into database systems.
  • Phone-screened potential participants for various clinical trials of experimental medications and devices.
  • Maintained and reconciled clinical trials and patient programs statistics.
  • Translated educational materials regarding clinical trials into Spanish.
  • Performed CDE-compliance reviews for phase III CTEP-sponsored Cooperative Group clinical trials to ensure use of standardized wording on case report forms.
  • Analyzed clinical data in a variety of health areas including HIV, clinical trials, nutrition, and cardiology.
  • Introduced patients to clinical trials, provided clinical trial counseling, and presented training modules to new staff.
  • Monitored clinical trials for approximately 12 anti-tumor agents through all phases of clinical trials, phase I-IV.
  • Provided the latest information regarding clinical trials and stages of disease.
  • Coordinated events and activities for recruitment of patients into clinical trials.
  • Developed and maintained the EU Clinical Trials Directive Report.
  • Performed client-tailored searches for clinical trials.
  • Provided information on clinical trials and the physicians data query which provided even more detailed information on any particular cancer type.
  • Recruited people from minority populations for clinical trials.
  • Paticipated in the data entry and database clean up of all data in 3 clinical trials using SAS system.
  • Project management for team of physicians and scientists planning funding streams for publically and privately funded clinical trials.
  • Worked closely with the Protocol Review Committee on approvals and disapprovals of clinical trials.
  • Managed data through all pre clinical and clinical trials.

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Information Specialist Jobs

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20 Most Common Skills For An Information Specialist

Customer Service

22.2%

Data Entry

21.8%

Phone Calls

9.2%

Community Resources

5.0%

Medical Records

4.6%

Internet

4.6%

General Public

2.9%

SQL

2.8%

Technical Support

2.8%

Management System

2.6%

Product Information

2.5%

Computer System

2.5%

High Volume

2.3%

Special Projects

2.2%

Health Care

2.2%

Powerpoint

2.1%

Data Privacy

2.0%

Staff Members

2.0%

Troubleshoot

2.0%

Sharepoint

1.8%
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Typical Skill-Sets Required For An Information Specialist

Rank Skill
1 Customer Service 15.9%
2 Data Entry 15.6%
3 Phone Calls 6.6%
4 Community Resources 3.6%
5 Medical Records 3.3%
6 Internet 3.3%
7 General Public 2.1%
8 SQL 2.0%
9 Technical Support 2.0%
10 Management System 1.9%
11 Product Information 1.8%
12 Computer System 1.8%
13 High Volume 1.6%
14 Special Projects 1.6%
15 Health Care 1.6%
16 Powerpoint 1.5%
17 Data Privacy 1.5%
18 Staff Members 1.4%
19 Troubleshoot 1.4%
20 Sharepoint 1.3%
21 Intranet 1.3%
22 Telephone Calls 1.2%
23 Patient Care 1.2%
24 FDA 1.2%
25 Student Records 1.1%
26 Front Desk 1.1%
27 Information System 1.1%
28 Cancer Information 1.1%
29 Financial Aid 1.1%
30 Accurate Information 1.1%
31 Press Releases 1.0%
32 External Customers 1.0%
33 Outbound Calls 1.0%
34 Foia 0.9%
35 Suite 0.9%
36 Special Events 0.9%
37 Hipaa 0.9%
38 Unix 0.9%
39 Monthly Reports 0.9%
40 Adverse Events 0.9%
41 Data Analysis 0.8%
42 Html 0.8%
43 Information Technology 0.8%
44 CRM 0.8%
45 Insurance Companies 0.8%
46 General Information 0.8%
47 Active Directory 0.8%
48 Social Security 0.8%
49 Contact Information 0.8%
50 Clinical Trials 0.8%
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31,437 Information Specialist Jobs

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