An information specialist is responsible for obtaining data through various strategies such as surveys, research, and analysis. It is essential to coordinate with different teams to learn their data needs and utilize them upon gathering. There may also be instances where an information specialist must work with other groups for tasks, such as building databases and networks. Furthermore, it is essential to ensure data integrity, protect their source's identities, adhere to all the company's policies and regulations, and abide by the state law when gathering information.

Information Specialist Responsibilities

Here are examples of responsibilities from real information specialist resumes representing typical tasks they are likely to perform in their roles.

  • Manage day to day activities and quality assurance in meeting all project deliverables and artifacts.
  • Manage cyber security and investigations relate to forensics, spear phishing, illegal downloads, and inappropriate use of government equipment.
  • Facilitate all contract instructor lead classes including communications with instructor, material acquisition, and equipment setup.
  • Assist with setup of PCs, laptops, tablets, and cell phones for new team members.
  • Support desktop computer including diagnosing and resolving any workstation operating system software, application software or hardware problems.
  • Administer the remote desktop management system and negotiate campus hardware procurement standards and pricing with various technology vendors.
  • Learned ETI tool, and become a SME.
  • Second direct report to the group s CIO.
  • Set up and support Citrix and VPN.
  • Oversee consistent implementation of HIPAA policies and procedures.
Information Specialist Traits
Listening is an important part of the communication process as it allows you to understand information.
Problem-solving skills is the way that one is able to effectively solve a problem in a timely manner.
Speaking skills is important to being able to communicate efficiently with multiple people regarding your thoughts, ideas and feedback.

Information Specialist Job Description

When it comes to understanding what an information specialist does, you may be wondering, "should I become an information specialist?" The data included in this section may help you decide. Compared to other jobs, information specialists have a growth rate described as "faster than average" at 10% between the years 2018 - 2028, according to the Bureau of Labor Statistics. In fact, the number of information specialist opportunities that are predicted to open up by 2028 is 83,100.

An information specialist annual salary averages $73,838, which breaks down to $35.5 an hour. However, information specialists can earn anywhere from upwards of $48,000 to $111,000 a year. This means that the top-earning information specialists make $63,000 more than the lowest-earning ones.

Once you've become an information specialist, you may be curious about what other opportunities are out there. Careers aren't one size fits all. For that reason, we discovered some other jobs that you may find appealing. Some jobs you might find interesting include a help desk specialist, information technology/support technician, computer support specialist, and information technology technician.

Information Specialist Jobs You Might Like

Information Specialist Resume Examples

Information Specialist Skills and Personality Traits

We calculated that 17% of Information Specialists are proficient in Procedures, Privacy, and Data Entry. They’re also known for soft skills such as Listening skills, Problem-solving skills, and Speaking skills.

We break down the percentage of Information Specialists that have these skills listed on their resume here:

  • Procedures, 17%

    Investigated authorization requests for medical/surgical procedures.

  • Privacy, 8%

    Maintained confidential information with regard to privacy issues.

  • Data Entry, 7%

    Assisted Librarian with classification projects, information progression, data entry and preservation of the community resource databases.

  • Communication, 5%

    Utilized previous international experiences and cross-cultural oral communication skills to communicate with international students of a wide variety of diverse backgrounds.

  • Medical Records, 5%

    Performed online analysis of medical records to identify and assign physician documentation, deficiencies for chart completion to meet compliance.

  • Customer Service, 5%

    Collected and presented project statistical data and customer service trends as assigned for required project reporting and made recommendations as necessary.

Some of the skills we found on information specialist resumes included "procedures," "privacy," and "data entry." We have detailed the most important information specialist responsibilities below.

  • The most important skills for an information specialist to have in this position are listening skills. In this excerpt that we gathered from a information specialist resume, you'll understand why: "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation." According to resumes we found, listening skills can be used by a information specialist in order to "communicated all emergency delays due to weather and carrier schedule changes to supervisors and customers. "
  • While it may not be the most important skill, we found that many information specialist duties rely on problem-solving skills. This example from a information specialist explains why: "support workers must identify both simple and complex computer problems, analyze them, and solve them." This resume example is just one of many ways information specialists are able to utilize problem-solving skills: "performed query generation and resolution on all clinical trial data prior to data entry on und and oracle systems. "
  • Another skill that is quite popular among information specialists is speaking skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a information specialist resume: "support workers must describe the solutions to computer problems in a way that a nontechnical person can understand." This example from a resume shows how this skill is used: "performed various front office duties as assigned, and addressed all concerns and questions within record department. "
  • An information specialist responsibilities sometimes require "writing skills." The responsibilities that rely on this skills are shown by this resume excerpt: "strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions." This resume example shows how this skill is used by information specialists: "create material for facebook content calendar including writing copy and developing stock images through onsite and on location photography. "
  • Yet another important skill that an information specialist must demonstrate is "customer-service skills." Computer support specialists must be patient and sympathetic This is clearly demonstrated in this example from an information specialist who stated: "point of contact for customers when reporting serious adverse events associated with supplement use to the fda. "
  • See the full list of information specialist skills.

    Before becoming an information specialist, 59.5% earned their bachelor's degree. When it comes down to graduating with a master's degree, 9.1% information specialists went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, most information specialists have a college degree. But about one out of every seven information specialists didn't attend college at all.

    Those information specialists who do attend college, typically earn either a business degree or a psychology degree. Less commonly earned degrees for information specialists include a communication degree or a computer science degree.

    When you're ready to become an information specialist, you might wonder which companies hire information specialists. According to our research through information specialist resumes, information specialists are mostly hired by ICF, Service Corporation International, and St. Louis County. Now is a good time to apply as ICF has 37 information specialists job openings, and there are 4 at Service Corporation International and 3 at St. Louis County.

    Since salary is important to some information specialists, it's good to note that they are figured to earn the highest salaries at Noblis, AmerisourceBergen, and Electronic Data Systems. If you were to take a closer look at Noblis, you'd find that the average information specialist salary is $105,893. Then at AmerisourceBergen, information specialists receive an average salary of $100,842, while the salary at Electronic Data Systems is $100,587.

    View more details on information specialist salaries across the United States.

    If you earned a degree from the top 100 educational institutions in the United States, you might want to take a look at Apple, United States Army, and IBM. These three companies have hired a significant number of information specialists from these institutions.

    The three companies that hire the most prestigious information specialists are:

      What Help Desk Specialists Do

      The primary role of help desk specialists is to maintain relationships between the company and its customers. Their duties and responsibilities include responding to guests' queries, providing technical computer support, and maintaining computer systems' performance. Help desk specialists are also responsible for following up with customers to resolve issues and train computer users. There are several requirements to be qualified for this position, which include having relevant customer service experience, problem-solving and analytical skills, and the ability to prioritize vital tasks.

      In this section, we take a look at the annual salaries of other professions. Take help desk specialist for example. On average, the help desk specialists annual salary is $5,885 lower than what information specialists make on average every year.

      While their salaries may differ, one common ground between information specialists and help desk specialists are a few of the skills required in each craft. In both careers, employees bring forth skills like customer service, powerpoint, and internet.

      There are some key differences in responsibilities as well. For example, an information specialist responsibilities require skills like "procedures," "privacy," "data entry," and "communication." Meanwhile a typical help desk specialist has skills in areas such as "technical support," "email," "hardware," and "desk support." This difference in skills reveals how truly different these two careers really are.

      Help desk specialists tend to reach lower levels of education than information specialists. In fact, help desk specialists are 8.8% less likely to graduate with a Master's Degree and 3.2% less likely to have a Doctoral Degree.

      What Are The Duties Of an Information Technology/Support Technician?

      An information technology (IT) support technician is a professional who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members. IT support technicians are involved in inspecting and resolving minor local area network and wireless network issues, which include TCP/IP, DHCP, and VPN. They are also required to obtain an associate's degree in computer science or related field.

      Now we're going to look at the information technology/support technician profession. On average, information technology/support technicians earn a $10,190 lower salary than information specialists a year.

      A similarity between the two careers of information specialists and information technology/support technicians are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "customer service," "powerpoint," and "internet. "

      But both careers also use different skills, according to real information specialist resumes. While information specialist responsibilities can utilize skills like "procedures," "privacy," "data entry," and "communication," some information technology/support technicians use skills like "email," "hardware," "laptops," and "end user."

      When it comes to the differences in education between the two professions, information technology/support technicians tend to reach lower levels of education than information specialists. In fact, they're 10.3% less likely to graduate with a Master's Degree and 3.2% less likely to earn a Doctoral Degree.

      How a Computer Support Specialist Compares

      A Computer Support Specialist is responsible for providing the highest customer service for clients with technical and system issues, resolving network failures, and creating support tickets for IT personnel. Computer Support Specialists utilize various system tools and applications to diagnose end-users network issues and conduct immediate troubleshooting. They also help the IT staff design and improve system features and infrastructures and create instructional manuals for deliverables. A Computer Support Specialist must have excellent technical and communication skills to document customers' requests and identify system solutions.

      Let's now take a look at the computer support specialist profession. On average, these workers make higher salaries than information specialists with a $7,466 difference per year.

      While looking through the resumes of several information specialists and computer support specialists we discovered that both professions have similar skills. These similarities include skills such as "customer service," "powerpoint," and "internet," but they differ when it comes to other required skills.

      As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from information specialists resumes, they are more likely to have skills like "procedures," "privacy," "data entry," and "communication." But a computer support specialist might have skills like "hardware," "technical support," "computer support," and "desk support."

      Computer support specialists are known to earn lower educational levels when compared to information specialists. Additionally, they're 6.6% less likely to graduate with a Master's Degree, and 3.1% less likely to earn a Doctoral Degree.

      Description Of an Information Technology Technician

      An information technology technician, also known as an IT technician, is responsible for ensuring that all computer systems in a company or organization are running smoothly and efficiently. Their duties primarily revolve around installing and maintaining systems, including software and hardware, and resolving any issues. They also provide technical support such as troubleshooting, navigation, and even system upgrades. Furthermore, an information technology technician can choose whether to work for a company or independently.

      Information technology technicians tend to earn a lower pay than information specialists by about $3,498 per year.

      According to resumes from both information specialists and information technology technicians, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer service," "powerpoint," and "internet. "

      While some skills are shared by these professions, there are some differences to note. "procedures," "privacy," "data entry," and "communication" are skills that have shown up on information specialists resumes. Additionally, information technology technician uses skills like hardware, technical support, personal computers, and laptops on their resumes.

      In general, information technology technicians reach lower levels of education when compared to information specialists resumes. Information technology technicians are 11.2% less likely to earn their Master's Degree and 3.1% less likely to graduate with a Doctoral Degree.