Information support specialists are also known as IT specialists. They offer hardware and software support to businesses or consumers. Computer systems often malfunction and IT specialists troubleshoot the problem and find appropriate solutions.
IT specialists may fix issues like slow performance, connection issues, or malfunctioning software. They may also provide online assistance via calls and emails or visit the customer's location. Businesses often hire IT Specialists as full-time staff to be available at all working hours.
IT specialists in businesses may also be responsible for updating software, installing new programs, and testing existing equipment. They may also provide training to the business' staff.
To become an IT specialist, you need a bachelor's degree in computer engineering or a related area. You'll also need skills like curiosity and logical thinking. A lot of the job is troubleshooting problems and fixing them, so you'll need to be inquisitive too.