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Information systems analyst vs application support analyst

The differences between information systems analysts and application support analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an information systems analyst, becoming an application support analyst takes usually requires 1-2 years. Additionally, an application support analyst has an average salary of $92,078, which is higher than the $83,747 average annual salary of an information systems analyst.

The top three skills for an information systems analyst include project management, customer service and linux. The most important skills for an application support analyst are application support, customer service, and troubleshoot.

Information systems analyst vs application support analyst overview

Information Systems AnalystApplication Support Analyst
Yearly salary$83,747$92,078
Hourly rate$40.26$44.27
Growth rate9%10%
Number of jobs170,658173,440
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 66%
Average age4342
Years of experience62

What does an information systems analyst do?

An information systems analyst specializes in conducting cost-efficient research and analysis to determine how information technology can improve a company's business process and growth. One of their primary responsibilities is to collaborate with information systems experts to develop upgrades and all-new systems, respond to inquiries and concerns, provide corrective measures, and meet the IT needs of employees all over the company. Furthermore, it is essential to run tests on systems and determine areas that need improvement.

What does an application support analyst do?

An application support analyst is responsible for responding to and resolving customer issues about smartphone or computer applications. They do a variety of applications ranging from banking software and mobile games, and they usually deal with a great number of clients daily. It is also their task to report to a next level member of staff, such as an information technology (IT) manager or a senior systems analyst. Moreover, they spend their time working in an office setting and can be employed by software companies, game developers, technology creators, and other types of organizations.

Information systems analyst vs application support analyst salary

Information systems analysts and application support analysts have different pay scales, as shown below.

Information Systems AnalystApplication Support Analyst
Average salary$83,747$92,078
Salary rangeBetween $58,000 And $119,000Between $67,000 And $125,000
Highest paying CitySeattle, WANew York, NY
Highest paying stateWashingtonNew York
Best paying companyAppleMeta
Best paying industryFinanceFinance

Differences between information systems analyst and application support analyst education

There are a few differences between an information systems analyst and an application support analyst in terms of educational background:

Information Systems AnalystApplication Support Analyst
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 66%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Information systems analyst vs application support analyst demographics

Here are the differences between information systems analysts' and application support analysts' demographics:

Information Systems AnalystApplication Support Analyst
Average age4342
Gender ratioMale, 65.3% Female, 34.7%Male, 64.2% Female, 35.8%
Race ratioBlack or African American, 10.5% Unknown, 5.0% Hispanic or Latino, 11.2% Asian, 14.5% White, 58.6% American Indian and Alaska Native, 0.2%Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 14.7% White, 53.4% American Indian and Alaska Native, 0.4%
LGBT Percentage8%11%

Differences between information systems analyst and application support analyst duties and responsibilities

Information systems analyst example responsibilities.

  • Lead cross- functional team to update HTML links and conform to web page design standards.
  • Analyze user requirements, procedures, and problems to automate processing or to improve existing ERP system and reporting.
  • Implement and manage all organizational security measures, cryptographic equipment and DoD communications security (COMSEC) keying material.
  • Lead disaster recovery exercises, infrastructure hardware/software decommissioning initiatives and redeployment of legacy application retirements/migrations for Fannie Mae (client).
  • Install and configure Linux Ubuntu.
  • Test Java code, including Junit testing.
  • Show more

Application support analyst example responsibilities.

  • Manage the daily operation relate to MQ.
  • Develop user friendly PowerShell tools to automate various tasks the helpdesk do on a daily basis.
  • Lead a project to redesign the company's CRM system, resulting in streamline company communication and increase efficiency.
  • Lead recovery efforts, managing communication processes and engage technical SME's as needed to brainstorm and implement solutions.
  • Create training PowerPoint presentations on effectively managing escalate clients, and take part in administering a training program bank wide.
  • Manage and resolve technical escalations involving internal/external parties as required to meeting SLA goals.
  • Show more

Information systems analyst vs application support analyst skills

Common information systems analyst skills
  • Project Management, 8%
  • Customer Service, 7%
  • Linux, 4%
  • Management System, 4%
  • Technical Issues, 3%
  • DOD, 3%
Common application support analyst skills
  • Application Support, 12%
  • Customer Service, 9%
  • Troubleshoot, 6%
  • Infrastructure, 5%
  • Java, 5%
  • Technical Support, 4%

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