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Information Systems Analyst skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

David Garaventa,

Michael McLaughlin

Information Systems Analyst example skills

Below we've compiled a list of the most critical information systems analyst skills. We ranked the top skills for information systems analysts based on the percentage of resumes they appeared on. For example, 8.1% of information systems analyst resumes contained project management as a skill. Continue reading to find out what skills an information systems analyst needs to be successful in the workplace.

15 information systems analyst skills for your resume and career

1. Project Management

Here's how information systems analysts use project management:

Implement and configure database, project management, systems implementation, customize training and application development along different projects.
Promoted to Analyst in 2006 where a primary responsibility became project management and supervision of technicians.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how information systems analysts use customer service:

Generate reports for customer service, sales team, production control, operations/executive/finance management team (manufacturing/purchasing/ shipping/quality assurance/accounting/marketing).
Completed monthly customer service requirements and additional hours as needed * Answered incoming Customer Satisfaction phone calls during high volumes.

3. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how information systems analysts use linux:

Installed and operated Microsoft Office and Works programs, Linux Operating System, Cisco switches and routers.
Worked with Windows NT Workstation, Windows 2000 Professional, Windows 98 and Linux.

4. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how information systems analysts use management system:

Developed and managed standardization process, purchasing, and inventory management systems on a global and divisional level.
Selected to lead the project and architectural design for enterprise wide electronic document management system.

5. Technical Issues

Here's how information systems analysts use technical issues:

Established highly efficient team and developed database to better organize and address technical issues.
Facilitated smoother daily business activities by tackling technical issues with software and hardware vendors.

6. DOD

Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.

Here's how information systems analysts use dod:

Worked in a networking environment that support manufacturing of DoD contracted equipment providing security clearance procedure knowledge.
Provided IT support for disconnected secure computing environments - requiring DoD Security Clearance.

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7. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how information systems analysts use hr:

Managed relationship between HR and other functional partners to create business requirements for system developments, modifications and improvements.
Performed analysis and developed solutions to issues relating to special management studies for company-wide HR administrative programs.

8. Cycle Management

Here's how information systems analysts use cycle management:

Supported the Revenue Cycle Management staff
Conducted lifecycle management and developed procurement plans for IT resources.

9. Data Analysis

Here's how information systems analysts use data analysis:

Performed extensive weather data analysis to be used in cost-benefit analyses, network simulations, and other project-level data models.
Work with Database Administrators to develop data analysis documentation for data recast procedures affecting service order information.

10. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how information systems analysts use technical support:

Provided technical support to users regarding the maintenance, development and operation of Geographic Information Systems databases, equipment and applications.
Provided technical direction and consultation to users; assisted and supported users with application training and technical support.

11. Windows Server

Here's how information systems analysts use windows server:

Created user accounts, computer accounts and managed user account modifications as domain administrator on Windows Server 2003 active directory.
Maintained and upgraded Windows servers and proprietary laboratory systems.

12. Data Integrity

Data integrity denotes the consistency or accuracy validation of data in the whole lifecycle of data. It ensures the security of traceability and search-ability of all data in a person's device to the source.

Here's how information systems analysts use data integrity:

Documented user requirements, provided input for system design, developed testing strategies, and performed quality/data integrity testing.
Project managed software tool implementations and enhancements * Insured proper business controls, data integrity and successful application execution

13. VMware

Here's how information systems analysts use vmware:

Designed and implemented VMware Infrastructure Enterprise system.
Supported multiple Lotus Notes Domino 9.x instances on VMWare instances and set up the Notes to Exchange connector.

14. E-Business

Here's how information systems analysts use e-business:

Implemented executive support systems, E-business solutions and enterprise applications.
Team member in enterprise E-business and social business efforts working on enterprise Content and Knowledge management.

15. DHCP

Here's how information systems analysts use dhcp:

Setup/configured network (Windows 2000 Advanced Server and Active Directory) and configured TCP/IP and DHCP protocols.
Utilized DHCP and WINS services to effectively manage the use of IP addresses and provide name resolution.

5 Information Systems Analyst resume examples

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What skills help Information Systems Analysts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on Information Systems Analyst resumes?

David Garaventa

Director, Computer Information Systems and Cybersecurity Programs, Assistant Professor, CIS, Albertus Magnus College

The skills/attributes required across a variety of jobs in the IT fields.

What soft skills should all Information Systems Analysts possess?

Michael McLaughlin

Faculty, Brigham Young University - Idaho

The ability to work well with people.

What hard/technical skills are most important for Information Systems Analysts?

Michael McLaughlin

Faculty, Brigham Young University - Idaho

Solid understanding of the technology stack (from desktops to cloud), including at least one programming language at certification level and object-oriented design skills that include exclusivity, patterns, and data design both in relational and document databases.

What Information Systems Analyst skills would you recommend for someone trying to advance their career?

Dalya Fadlalla

Adjunct Faculty, Tuskegee University

Some companies and industries with JOB_TITLE positions are showing growth and progression. Computer Information Systems (CIS) is a field worth considering with the quick advance in technology and great profession to enter now.

This field offers many benefits including reasonable salaries, many great opportunities for advancement and development, and job security.
The demand for CIS graduates has increased, so CIS graduates should expect and
Believed that to be in high demand in many industries.
Computer Information Systems (CIS) is a career with great potential and a promising future.

Do you want to know more?

List of information systems analyst skills to add to your resume

The most important skills for an information systems analyst resume and required skills for an information systems analyst to have include:

Project Management
Customer Service
Linux
Management System
Technical Issues
DOD
HR
Cycle Management
Data Analysis
Technical Support
Windows Server
Data Integrity
VMware
E-Business
DHCP
EMR

Java
SQL Server
Computer System
DNS
Software Applications
GIS
Virtualization
HRIS
QA
Payroll
PC
Application Development
SharePoint
Provide Customer Support
Excellent Interpersonal
Problem Resolution

System Administration
Unix
TCP/IP
Workstations
ArcGIS
Visio
Business Processes
Training Materials
HTML
Technical Documentation
OS
Commercial Off-The-Shelf
ERP
Trouble Tickets
Citrix
Windows XP

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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