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Information Systems Analyst skills for your resume and career

15 information systems analyst skills for your resume and career
1. Project Management
- Implement and configure database, project management, systems implementation, customize training and application development along different projects.
- Promoted to Analyst in 2006 where a primary responsibility became project management and supervision of technicians.
2. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Generate reports for customer service, sales team, production control, operations/executive/finance management team (manufacturing/purchasing/ shipping/quality assurance/accounting/marketing).
- Completed monthly customer service requirements and additional hours as needed * Answered incoming Customer Satisfaction phone calls during high volumes.
3. Linux
Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.
- Installed and operated Microsoft Office and Works programs, Linux Operating System, Cisco switches and routers.
- Worked with Windows NT Workstation, Windows 2000 Professional, Windows 98 and Linux.
4. Management System
A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.
- Developed and managed standardization process, purchasing, and inventory management systems on a global and divisional level.
- Selected to lead the project and architectural design for enterprise wide electronic document management system.
5. Technical Issues
- Established highly efficient team and developed database to better organize and address technical issues.
- Facilitated smoother daily business activities by tackling technical issues with software and hardware vendors.
6. DOD
Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.
- Worked in a networking environment that support manufacturing of DoD contracted equipment providing security clearance procedure knowledge.
- Provided IT support for disconnected secure computing environments - requiring DoD Security Clearance.
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HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.
- Managed relationship between HR and other functional partners to create business requirements for system developments, modifications and improvements.
- Performed analysis and developed solutions to issues relating to special management studies for company-wide HR administrative programs.
8. Cycle Management
- Supported the Revenue Cycle Management staff
- Conducted lifecycle management and developed procurement plans for IT resources.
9. Data Analysis
- Performed extensive weather data analysis to be used in cost-benefit analyses, network simulations, and other project-level data models.
- Work with Database Administrators to develop data analysis documentation for data recast procedures affecting service order information.
10. Technical Support
Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.
- Provided technical support to users regarding the maintenance, development and operation of Geographic Information Systems databases, equipment and applications.
- Provided technical direction and consultation to users; assisted and supported users with application training and technical support.
11. Windows Server
- Created user accounts, computer accounts and managed user account modifications as domain administrator on Windows Server 2003 active directory.
- Maintained and upgraded Windows servers and proprietary laboratory systems.
12. Data Integrity
Data integrity denotes the consistency or accuracy validation of data in the whole lifecycle of data. It ensures the security of traceability and search-ability of all data in a person's device to the source.
- Documented user requirements, provided input for system design, developed testing strategies, and performed quality/data integrity testing.
- Project managed software tool implementations and enhancements * Insured proper business controls, data integrity and successful application execution
13. VMware
- Designed and implemented VMware Infrastructure Enterprise system.
- Supported multiple Lotus Notes Domino 9.x instances on VMWare instances and set up the Notes to Exchange connector.
14. E-Business
- Implemented executive support systems, E-business solutions and enterprise applications.
- Team member in enterprise E-business and social business efforts working on enterprise Content and Knowledge management.
15. DHCP
- Setup/configured network (Windows 2000 Advanced Server and Active Directory) and configured TCP/IP and DHCP protocols.
- Utilized DHCP and WINS services to effectively manage the use of IP addresses and provide name resolution.
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What skills help Information Systems Analysts find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on Information Systems Analyst resumes?
David Garaventa
Director, Computer Information Systems and Cybersecurity Programs, Assistant Professor, CIS, Albertus Magnus College
What soft skills should all Information Systems Analysts possess?
Michael McLaughlin
Faculty, Brigham Young University - Idaho
What hard/technical skills are most important for Information Systems Analysts?
Michael McLaughlin
Faculty, Brigham Young University - Idaho
What Information Systems Analyst skills would you recommend for someone trying to advance their career?
Dalya Fadlalla
Adjunct Faculty, Tuskegee University
This field offers many benefits including reasonable salaries, many great opportunities for advancement and development, and job security.
The demand for CIS graduates has increased, so CIS graduates should expect and
Believed that to be in high demand in many industries.
Computer Information Systems (CIS) is a career with great potential and a promising future.
List of information systems analyst skills to add to your resume
The most important skills for an information systems analyst resume and required skills for an information systems analyst to have include:
- Project Management
- Customer Service
- Linux
- Management System
- Technical Issues
- DOD
- HR
- Cycle Management
- Data Analysis
- Technical Support
- Windows Server
- Data Integrity
- VMware
- E-Business
- DHCP
- EMR
- Java
- SQL Server
- Computer System
- DNS
- Software Applications
- GIS
- Virtualization
- HRIS
- QA
- Payroll
- PC
- Application Development
- SharePoint
- Provide Customer Support
- Excellent Interpersonal
- Problem Resolution
- System Administration
- Unix
- TCP/IP
- Workstations
- ArcGIS
- Visio
- Business Processes
- Training Materials
- HTML
- Technical Documentation
- OS
- Commercial Off-The-Shelf
- ERP
- Trouble Tickets
- Citrix
- Windows XP
Updated January 8, 2025