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Information systems director skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Dale Musser Ph.D.,
Guido Lang Ph.D.
Information systems director example skills
Below we've compiled a list of the most critical information systems director skills. We ranked the top skills for information systems directors based on the percentage of resumes they appeared on. For example, 8.4% of information systems director resumes contained customer service as a skill. Continue reading to find out what skills an information systems director needs to be successful in the workplace.

15 information systems director skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how information systems directors use customer service:
  • Established corporate Customer Services group, emphasizing increased service levels across Infrastructure, Business Applications and Desktop Support groups.
  • Designed and oversaw the development of a new database/project management system to enhance customer service/cost control analysis.

2. Project Management

Here's how information systems directors use project management:
  • Project Management of several initiatives including construction of new Corporate Headquarters, relocation and consolidation of three buildings into new Headquarters.
  • Provided project management operations and implementation of new HR, Finance and Development technical platforms for global business network.

3. Network Infrastructure

Here's how information systems directors use network infrastructure:
  • Managed entire network infrastructure, web development, hardware, software, electronic communications, specialized applications, and information systems.
  • Identified problematic areas within the information systems department and selected suitable IT applications to resolve shortcomings within the network infrastructure.

4. Windows Server

Here's how information systems directors use windows server:
  • Directed project to design and implement the migration from Windows Server 2003 to Windows Server 2008 R2 Active Directory environment.
  • Installed, configured and managed MS Windows Servers; migrated hosted email to in-house MS Exchange Server.

5. SQL Server

Here's how information systems directors use sql server:
  • Configured and maintained hosting of high availability websites and SQL Server Databases.
  • Implemented a Geographical Information Systems and Microsoft SQL server database to track historical structures located around the state of Mississippi.

6. Data Warehouse

Data warehouse, often abbreviated as either DW or DWH is a system used in computing for data analysis as well reporting. The DW is also considered to be an integral component of business intelligence as they also provide storage facilities for both real-time and historical data. ETL and ELT are the two driving forces behind a data warehouse system.

Here's how information systems directors use data warehouse:
  • Supported the integration of clinical data from hospital systems with a clinical data warehouse managed by the Bio-Informatics department.
  • Managed the development and deployment of a hospital-wide Data Warehouse and Decision Support System.

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7. Disaster Recovery

The ability or procedure by which an organization regains its access and control over its IT framework after an unwanted disaster such as natural calamity or a cyberattack.

Here's how information systems directors use disaster recovery:
  • Established Disaster Recovery/Business continuity plan.
  • Served as team lead for Enterprise server disaster recovery activities including document currency and coordination and execution of mandated testing activities.

8. Financial Systems

A financial system is an organized pathway for the exchange of funds in a financial market. It covers all aspects of funds sale, including loans, investments, and lending.

Here's how information systems directors use financial systems:
  • Directed the implementation of a hospital-wide computerized clinical information and financial system.
  • Managed corporate financial systems, consolidations and telecommunications.

9. Strategic Plan

Here's how information systems directors use strategic plan:
  • Established new direction for division to include business problem analysis and strategic planning aligned with a specific system development life cycle.
  • Participated in strategic planning, system and program implementation to merge recent agency acquisition with agency's corporate plan.

10. ERP

Enterprise Resource Planning (ERP) is computer software used by major corporations and organizations for conducting their management and accounting tasks efficiently. ERP systems bind different business processes with each other allowing smoother flow of data between them resulting in swift project assessment and completion.

Here's how information systems directors use erp:
  • Facilitate overall development and quality assurance (QA) efforts associated with upgrade and customization of PeopleSoft ERP applications.
  • Managed ERP and website software development ensuring no unplanned interruptions of service.

11. HIPAA

Here's how information systems directors use hipaa:
  • Served as HIPAA Director/Facilitator to ensure applications adhered to patient data requirements and patient information privacy guidelines.
  • Maintained compliance with federal HIPAA requirements and industry best practices as designated Security Officer.

12. Application Development

Here's how information systems directors use application development:
  • Managed up to 15 direct reports with responsibility for network operations, systems infrastructure, and application development.
  • Managed, led and provided administrative support for technology development, application development and system design team members.

13. Computer System

Here's how information systems directors use computer system:
  • Team Leader that developed and implemented policy and procedures for new computer system to streamline and optimize clinics operations.
  • Directed large mainframe and distributed mini and microcomputer systems, applications and operations.

14. Business Processes

Here's how information systems directors use business processes:
  • Led software development efforts to convert legacy applications to corporate standards, and development of new applications to streamline business processes.
  • Led division in company-wide supply chain optimization initiative, redesigning business processes and delivering $15,000,000 in annual savings.

15. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how information systems directors use management system:
  • Evaluated available Warehouse/Inventory Management Systems.
  • Provide Operational and Information Systems expertise for both the Anatomic Pathology Division and the Laboratory Hospital Management Systems corporate wide operations.
top-skills

What skills help Information Systems Directors find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on information systems director resumes?

Dale Musser Ph.D.Dale Musser Ph.D. LinkedIn profile

Associate Teaching Professor, University of Missouri

-Working on teams and collaboration - people skills matter a lot.
-Past accomplishments in delivering results while working with others
-Technical skills in target areas for job. The hottest areas right now: machine learning, large scale apps, and autonomous systems.

What soft skills should all information systems directors possess?

Guido Lang Ph.D.

Associate Professor of Computer Information Systems, Quinnipiac University

- Analytical skills
- Communication skills
- Attention to detail
- Creativity

What hard/technical skills are most important for information systems directors?

Guido Lang Ph.D.

Associate Professor of Computer Information Systems, Quinnipiac University

- Python
- SQL
- Excel

What information systems director skills would you recommend for someone trying to advance their career?

Matthew Liotine Ph.D.Matthew Liotine Ph.D. LinkedIn profile

Clinical Professor and Director of Master of Science in Supply Chain and Operations Management, University of Illinois at Chicago

If a student decides to take time off before moving on to a job or graduate school, they should use that time to develop skills in which you may not receive formal training while in college. For example, skills like leadership, problem-solving, teamwork, and communication are going to be more vital than ever in the new norm.

What type of skills will young information systems directors need?

Delvin GrantDelvin Grant LinkedIn profile

Associate Professor, DePaul University

The ability to problem solve, which requires an understanding of the problem and a structured approach towards the solution. The ability to apply concepts learned in one discipline to another. Quite often, students are unable to see how a concept translates from one domain to another, and this stifles innovation.
Do you want to know more?
Read more about what experts have to say about information systems director

List of information systems director skills to add to your resume

Information systems director skills

The most important skills for an information systems director resume and required skills for an information systems director to have include:

  • Customer Service
  • Project Management
  • Network Infrastructure
  • Windows Server
  • SQL Server
  • Data Warehouse
  • Disaster Recovery
  • Financial Systems
  • Strategic Plan
  • ERP
  • HIPAA
  • Application Development
  • Computer System
  • Business Processes
  • Management System
  • PC
  • EMR
  • Software Development
  • Payroll
  • Direct Reports
  • SharePoint
  • EHR
  • SDLC
  • VoIP
  • Intranet
  • VPN
  • Unix
  • MIS
  • ITIL
  • Phone System
  • HR
  • Lan
  • VMware
  • Network Security
  • Executive Management
  • SOX
  • Novell
  • Citrix
  • Strategic Direction
  • Linux
  • SAN
  • CIO
  • Vendor Relationships
  • POS
  • PBX
  • TCP/IP
  • AS/400
  • Cost Savings
  • IIS
  • Capital Budgets

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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