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  • Remote Platform Security Engineer: Cloud & App Security

    Lightbend 4.2company rating

    Remote information systems engineer job

    A technology company is looking for a hands-on Platform Security Engineer to architect and maintain security solutions. You will work with teams to build secure services, respond to threats, and improve security posture. The role requires strong cloud security knowledge, experience with security tools, and excellent communication skills. This position is remote-friendly and encourages diverse applicants to apply. #J-18808-Ljbffr
    $129k-184k yearly est. 3d ago
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  • AI Security Engineer - Red Team (United States, Remote)

    Lakera Inc.

    Remote information systems engineer job

    We're looking for an AI Security Engineer to join our Red Team and help us push the boundaries of AI security. You'll lead cutting‑edge security assessments, develop novel testing methodologies, and work directly with enterprise clients to secure their AI systems. This role combines hands‑on red‑teaming, automation development, and client engagement. You'll thrive in this role if you want to be at the forefront of an emerging discipline, enjoy working on nascent problems, and like both breaking things and building processes that scale. Key Responsibilities This is a highly cross‑functional position. AI security is still being defined, with best practices emerging in real‑time. You'll be building the frameworks, methodologies, and tooling that scale our services while staying adaptable to rapid changes in the AI landscape. This role is ideal for someone who wants to take their traditional cybersecurity expertise and apply it to the new frontier of AI security and safety. Your focus will span several key areas: Service Delivery & Client Engagement Lead end‑to‑end delivery of AI red‑teaming security assessment engagements with enterprise customers Collaborate with clients to scope projects, define testing requirements, and establish success criteria Conduct comprehensive security assessments of AI systems, including text‑based LLM applications and multimodal agentic systems Author detailed security assessment reports with actionable findings and remediation recommendations Present findings and strategic recommendations to technical and executive stakeholders through report readouts Tooling & Methodology Development Build upon and improve our established processes and playbooks to scale AI red‑teaming service delivery Develop frameworks to ensure consistent, high‑quality service delivery Find the tedious, repetitive stuff and automate it - you don't need to be a world‑class developer, just someone who can build tools that make the team more effective Research & Innovation Develop novel red‑teaming methodologies for emerging modalities: image, video, audio, autonomous systems Stay ahead of the latest AI security threats, attack vectors, and defense mechanisms Translate cutting‑edge academic and industry research into practical testing approaches Collaborate with our research and product teams to continuously level up our methodologies Required Qualifications Technical Expertise 3+ years of experience in cybersecurity with focus on red‑teaming, penetration testing, or security assessments Experience with web application and API penetration testing preferred Deep understanding of LLM vulnerabilities including prompt injection, data poisoning, and jailbreaking techniques Practical experience with threat modeling complex systems and architectures Proficiency in developing automated tooling to enable and enhance testing capabilities, improve workflows, and deliver deeper insights Professional Skills Proven track record of leading client‑facing security assessment projects from scoping through delivery Excellent technical writing skills with experience creating executive‑level security reports Strong presentation and communication skills for diverse audiences Experience building processes, documentation, and tooling for service delivery teams AI Security Knowledge Understanding of AI/ML model architectures, training processes, and deployment patterns Familiarity with AI safety frameworks and alignment research Knowledge of emerging AI attack surfaces including multimodal systems and AI agents Preferred Qualifications Relevant security certifications (OSCP, OSWA, BSCP, etc.) Hands‑on experience performing AI red‑teaming assessments, with a strong plus for experience targeting agentic systems Demonstrated experience designing LLM jailbreaks Active participation in security research and tooling communities Background in threat modeling and risk assessment frameworks Previous speaking experience at security conferences or industry events What You'll Gain Opportunity to shape the future of AI security as an emerging discipline Work with cutting‑edge AI technologies and novel attack methodologies Lead high‑visibility projects with enterprise clients across diverse industries Collaborate with world‑class research team pushing boundaries of AI safety Platform to establish thought leadership in AI security community Competitive compensation package with equity participation ❗To remove your information from our recruitment database, please email privacy@lakera.ai. #J-18808-Ljbffr
    $114k-163k yearly est. 1d ago
  • Product Security Engineer

    Workos

    Remote information systems engineer job

    WorkOS builds tools and services for developers to help them implement authentication, identity, authorization, and overall enterprise readiness. We're a fully distributed team with employees across North American time zones. We're well-funded, having raised $100m in funding from top investors including Greenoaks Capital, Lachy Groom, and Lightspeed Ventures. Our fast-growing customer base includes rapidly growing SaaS companies like OpenAI, Cursor, Perplexity, Vercel, Plaid, and hundreds of others. About the role WorkOS is growing rapidly and building out our team of engineers! We obsess over the developer experience, actively seeking out feedback and new perspectives to inform the products we build. We're searching for engineers who share this empathetic approach to solving problems. We're looking for an experienced security engineer to join our team, responsible for defining and coordinating security efforts across the company. The role is both strategic and tactical, so we'll be looking to you to influence long-term strategy while delivering on key pieces during our next phase of company growth. Successful candidates will love staying up to date on the latest in cloud product security, authentication and identity domains. You'll work across different teams to help make our products secure by design. Responsibilities Be the product security champion. You'll work closely with our product engineering teams to provide security guidance on all new and existing products Collaborate with the product engineering team to perform regular product security assessments Establish patterns and practices around application security Advocate for, and lead security projects from inception through completion Engage with security vendors as needed Triage and elevate security issues Qualifications 5+ years of experience as a Product Security engineer in a cloud product company Proven experience performing security design reviews for complex applications, including distributed systems, APIs, and cloud services Familiar with common security libraries, security controls, and common security flaws that apply to cloud services Great written and verbal communication skills Ability to complete rigorous security-focused code reviews in TypeScript Bonus: Experience in Auth and Identity domain Bonus: Experience writing production-level code, especially developing security features Benefits (US Only) At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements. Benefits include: Competitive pay Substantial equity grants Healthcare insurance (Medical, Dental and Vision) for you and your family 401k matching Wellness and fitness monthly allowances PTO + paid holidays + unlimited sick leave Autonomy and flexibility with remote work Please inquire directly with our recruiting team for benefits available to those working outside the US. Equal Opportunity Employer WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr
    $114k-163k yearly est. 2d ago
  • Full-Stack Engineer (Gov) - Remote, Visa Support, PTO

    Twelvelabs

    Remote information systems engineer job

    A cutting-edge AI company in San Francisco is seeking a Full Stack Engineer to design, build, and scale systems that power their platform. This role combines backend and frontend development with responsibilities in API design and system architecture. Candidates should have experience with modern frameworks and cloud technologies. The position is remote eligible for U.S.-based candidates, but in-person interviews will be required in San Francisco. #J-18808-Ljbffr
    $80k-112k yearly est. 4d ago
  • Remote Senior IAM Engineer: Secure, Scalable Auth Systems

    Whatnot

    Remote information systems engineer job

    A leading live shopping platform is seeking a Software Engineer in San Francisco to enhance their user account systems' security and integrity. This role involves working in cross-functional teams to ensure robust authentication and minimize risk. Candidates need 5+ years in infrastructure engineering, solid coding skills, and experience with large distributed systems. The position allows flexibility in working from home or attending global hubs. Competitive salary and generous benefits are offered. #J-18808-Ljbffr
    $117k-166k yearly est. 4d ago
  • Remote Golang Platform Engineer - Compute

    Vercel.com 4.1company rating

    Remote information systems engineer job

    A leading cloud infrastructure company is seeking a Software Engineer with 5+ years of experience to manage compute clusters using Golang and Terraform. The role involves improving performance, collaborating on features, and working within a team-oriented environment. This position offers a competitive compensation package, including equity, with base pay for the San Francisco location estimated between $180,000 and $280,000. #J-18808-Ljbffr
    $180k-280k yearly 2d ago
  • Remote Senior Backend Engineer - Go & Scalable Systems

    Get Furniture Jobs 4.2company rating

    Remote information systems engineer job

    A technology company specializing in insurance is looking for a skilled developer to design and implement APIs, manage data flows, and mentor team members. The role requires a bachelor's degree, 5-7 years of experience in a full stack or backend role, and professional experience with Go. The position is remote-first but offers some flexibility for employees in the San Francisco Bay Area. Competitive salary ranging from $195,000 to $280,000, along with comprehensive benefits including health, development funds, and PTO. #J-18808-Ljbffr
    $195k-280k yearly 3d ago
  • Application Security Engineer - Build Secure Software (Remote)

    Openai 4.2company rating

    Remote information systems engineer job

    A leading AI research company in San Francisco is hiring a Security Engineer, specializing in application security. Responsibilities include conducting security assessments, developing security tools, and collaborating with development teams to integrate security best practices throughout the software development lifecycle. The ideal candidate has extensive experience in cybersecurity and strong programming skills. This role offers a hybrid work model with relocation assistance. #J-18808-Ljbffr
    $125k-175k yearly est. 4d ago
  • Lead Network Engineer, Deployment & Integration

    Fluidstack

    Remote information systems engineer job

    About the Role Fluidstack is seeking a Senior Staff Network Engineer to lead our Network Deployment & Integration pillar. This role acts as the team lead, you'll be hands‑on building our first AI datacenter fabrics while establishing the deployment playbook that scales to GW deployments across multiple regions. This role demands equal parts technical depth and operational leadership. You'll time in the field executing deployments while building the systems, processes, and team that enable repeatable, factory‑line pod deployments. Success means handing over production‑ready fabrics to operations on schedule while building a deployment organization that can run 3-4 parallel datacenter builds. You'll develop a team of deployment engineers, establish handover criteria with cross‑functional partners (DC Ops, ICT, Validation). Focus Deployment Execution: Own hands‑on deployment of datacenter networks - front‑end fabric, back‑end fabric, BMS, management networks. Configure and validate switches, coordinate fiber/cabling remediation, manage hardware RMAs, and drive the first datacenter handover to production. Deployment Playbook Development: Build the repeatable deployment process that scales from double digit Megawatt to Gigawatt deployments. Define pre‑deployment checklists, turn‑up procedures, validation gates, and handover criteria. Document blockers, failure modes, and workarounds. Create the operations manual that allows future deployment engineers to execute independently with minimal guidance. Cross‑Functional Orchestration: Partner with DC Operations (rack/stack, power, structured cabling), ICT teams (fiber validation, insertion loss), Hardware (device staging, logistics), and Network Engineering (design review, config validation) to drive deployments to completion. Own the critical path - identify blockers within hours, escalatethe decisively, and ensure nothing stalls deployment timelines. Field Execution Leadership: Lead deployment teams in the field - coordinate travel, assign work, provide technical guidance during complex turn‑ups, and ensure quality standards. Build trust with datacenter partners through hands‑on problem solving and accountability. Handover Excellence: Define and enforce exit criteria for production handovers to Network Operations. Ensure every fabric meets standards for physical layer validation (OTDR traces, insertion loss), logical configuration (BGP/EVPN validation, reachability tests), observability (monitoring integration, alerting), and documentation (as‑built, cutsheets, runbooks). Own the relationship with Operations to ensure smooth transitions. About You Proven Deployment Leadership: 8+ years in network engineering with significant datacenter deployment experience. You've built large‑scale fabrics from the ground up - not just designed them, but physically turned them up in the field. You understand the gap between design and reality, and you know how to close it through detailed planning and relentless execution. AI Fabric Expertise: Deep hands‑on experience with modern datacenter fabrics - EVPN/VXLAN, BGP, CLOS topologies, high‑radix switching. Ideally, you've deployed AI/ML fabrics with RDMA (RoCEv2), lossless Ethernet (PFC, ECN), or equivalent high‑performance networking. You understand the precision required when every packet matters. Player‑Coach Mentality: You're equally comfortable getting hands on and building the team that scales beyond you. You've mentored, and developed engineers before. You know when to lead by example and when to delegate. You see building a team as part of the mission, not a distraction from technical work. Operational Pragmatism: You thrive in fast‑paced, ambiguous environments where perfection is the enemy of progress. You make pragmatic tradeoffs between speed and quality. You document as you go. You build processes that are good enough to scale, then iterate. You don't wait for perfect tooling - you ship with what you have and improve incrementally. Cross‑Team Influence: Exceptional at partnering across functions. You've coordinated complex projects involving hardware vendors, datacenter operators, cabling contractors, and internal engineering teams. You communicate clearly, escalatethe decisively, and earn trust through follow‑through and accountability. Travel Ready: Comfortable with 70-80% travel for extended onsite deployments during datacenter turn‑ups. Remote‑based but willing to be wherever the work is. You understand that deployment leadership means showing up when it's hard. Nice to Haves Hyperscale Background: Experience deploying networks at hyperscale companies (Meta, Google, Microsoft, AWS) or large AI infrastructure providers. You've seen what "good" looks like at scale and can adapt those lessons to a fast‑growing startup. Vendor Ecosystems: Deep familiarity with Arista, Juniper, or NVIDIA networking platforms. You know the quirks, the failure modes, and the workarounds. You have relationships with vendor TAC/SE teams and know how to escalatethe effectively. Automation Mindset: Exposure to network automation tools (Ansible, Terraform, Python) and source‑of‑truth systems (Netbox, DCIM). You may not be writing automation yourself, but you understand how to design deployments that are automatable and you partner effectively with automation engineers. Project/Program Management: Formal or informal experience with project coordination, Gantt charts, critical path management, and cross‑functional program execution. You've been the person who keeps complex initiatives on track when everyone else is focused on their own domain. Startup Experience: You've built something from scratch before - ideally in a high‑growth infrastructure or cloud company. You're comfortable with rapid context switching, evolving requirements, and the intensity of early‑stage company building. Salary & Benefits Competitive total compensation package (salary + equity). Retirement or pension plan, in line with local norms. Health, dental, and vision insurance. Generous PTO policy, in line with local norms. The base salary range for this position is $200,000 - $300,000 per year, depending on experience, skills, qualifications, and location. This range represents our good faith estimate of the compensation for this role at the time of posting. Total compensation may also include equity in the form of stock options. We are committed to pay equity and transparency. Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. #J-18808-Ljbffr
    $200k-300k yearly 2d ago
  • Senior Network Infrastructure Engineer - Remote (C/C++)

    Recruiting From Scratch

    Remote information systems engineer job

    A specialized talent firm is seeking a Senior Software Engineer focused on network infrastructure. This remote role requires over 6 years of experience, particularly in C/C++, with strong networking fundamentals. You will design and maintain core infrastructure for a zero-trust access platform, tackle complex problems, and join a collaborative, low-ego environment. A competitive salary ranging from $170,000 to $220,000 is offered, along with equity and comprehensive benefits. #J-18808-Ljbffr
    $170k-220k yearly 5d ago
  • Infrastructure Engineer - Cloud, Kubernetes, Equity & Remote

    Sift Stack, Inc.

    Remote information systems engineer job

    A technology company is seeking a DevOps Engineer to design and maintain scalable infrastructure solutions, collaborating closely with software engineers. This role requires at least 3 years of experience in distributed systems and cloud-based environments such as AWS or Azure, along with experience in containerization technologies like Docker and Kubernetes. The company values a collaborative approach and offers a salary range of $150,000 - $200,000 per year plus equity and benefits. #J-18808-Ljbffr
    $150k-200k yearly 5d ago
  • Remote CSO - Public Sector IT Services & Consulting

    Yourcode

    Remote information systems engineer job

    A leading IT services firm is seeking a Chief Sales Officer to develop and execute sales strategies for the public sector. You will lead a high-performing sales team and establish key client relationships while driving revenue growth. The ideal candidate will have 10-25 years of sales experience in IT services, with a focus on the public sector. This position offers an opportunity to influence an already successful organization with a competitive compensation package including base salary and bonuses. #J-18808-Ljbffr
    $89k-126k yearly est. 4d ago
  • Infrastructure Platform Engineer

    Fieldguide

    Remote information systems engineer job

    About Us Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. Put simply, we build software for the people who enable trust between businesses. We're based in San Francisco, CA, but built as a remote‑first company that enables you to do your best work from anywhere. We're backed by top investors including Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, Justin Kan, Elad Gil, and more. We value diversity - in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide's team is inclusive, driven, humble and supportive. We are deliberate and self‑reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth. As an early stage start‑up employee, you'll have the opportunity to build out the future of business trust. We make audit practitioners' lives easier by eliminating up to 50% of their work and giving them better work‑life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide. About the Role As an Infrastructure Platform Engineer at Fieldguide, you will play a pivotal role in our mission to design, build, and deliver a cutting‑edge foundation for our product teams in a dynamic, cloud‑based environment. You'll collaborate closely with our talented product developers to craft and maintain the optimal cloud infrastructure, finding the balance between performance, resilience, and cost‑effectiveness. You'll be at the forefront of emerging technologies, overseeing our production environment by monitoring availability and taking a holistic approach to system health to ensure top‑notch quality, security, and reliability. Your role will also encompass providing primary operational support and engineering expertise for our distributed software applications across the entire Fieldguide environment. What You'll Do Design, build, and maintain core platform infrastructure to support scalable, reliable, and secure services across engineering teams. Develop and manage Infrastructure as Code (IaC) using tools like Terraform to ensure consistent, reliable environments. Collaborate with software and data engineering teams to provide self‑service infrastructure and platform tooling that accelerates development workflows. Monitor and improve system reliability, performance, and cost efficiency through metrics, logging, and alerting frameworks (e.g., Datadog, CloudWatch). Ensure infrastructure security and compliance by implementing best practices for identity management, network segmentation, secrets handling, and vulnerability management. Contribute to incident response and postmortem processes, driving root cause analysis and long‑term improvements. Mentor and collaborate with other engineers, fostering a culture of reliability, automation, and continuous improvement. Support disaster recovery and business continuity planning, ensuring high availability and resilience of critical systems. Document infrastructure design, architecture decisions, and operational procedures for transparency and team enablement. Who You Are You have extensive hands‑on experience in constructing complex cloud solutions using multiple AWS services. You are skilled in provisioning and configuring cloud services using Terraform and the AWS CLI / API. You have proficiency in designing effective monitoring/alerting and log aggregation solutions using tools like Datadog and AWS CloudWatch (New Relic, Prometheus/Grafana, etc.). You have a solid understanding of data systems, including both SQL and NoSQL. You have experience in developing and maintaining software in security and regulatory compliance environments (SOC 2, PCI‑DSS, HIPAA, etc.). You are comfortable in participating in on‑call support to ensure 24/7 availability of services. You have a passion for mentoring and coaching other engineers. You have excellent communication and organizational skills, capable of managing multiple competing priorities in a rapidly evolving environment. Bonus Points You have experience with GraphQL as a database front‑end API. You have experience with database system architecture (e.g., Postgres) and observability, to help us increase our overall database performance. You have experience both working with AI, and with providing it as a tool for engineers and our internal applications to utilize. You have experience working through and designing for security audits (e.g., SOC2, PCI, etc.). More about Fieldguide Fieldguide is a values‑based company. Our values are: Fearless - Inspire & break down seemingly impossible walls. Fast - Launch fast with excellence, iterate to perfection. Lovable - Deliver happiness & 11 star experiences. Owners - Execute & run the business with ownership. Win‑win - Create mutual value & earn trust for life. Inclusive - Scale the best ideas with inclusive teams. Some of our benefits include Competitive compensation packages with meaningful ownership Flexible PTO 401k Wellness benefits, including a bundle of free therapy sessions Technology & Work from Home reimbursement Flexible work schedules #J-18808-Ljbffr
    $115k-175k yearly est. 2d ago
  • Senior Rust Engineer - Distributed Systems (Remote)

    Labelbox 4.3company rating

    Remote information systems engineer job

    A leading AI infrastructure firm seeks a Senior Rust Full-Stack Engineer to design and optimize systems supporting AI data pipelines. The role is remote and requires 20-40 hours of commitment weekly. Ideal candidates will have 3-5+ years writing production Rust and strong skills in building distributed services. A competitive hourly rate of $50-$75 based on experience is offered. Join us to contribute to impactful AI workflows. #J-18808-Ljbffr
    $50-75 hourly 2d ago
  • Remote Staff GTM Engineer - AI-Powered Revenue Systems

    Menlo Ventures

    Remote information systems engineer job

    A leading web development platform is seeking a Staff GTM Software Engineer to shape the future of revenue operations. You will develop internal tools that unify sales, marketing, and customer data, leveraging your expertise in full-stack engineering and automation. Ideal candidates have strong skills in TypeScript and JavaScript, along with experience in GTM and CRM systems. This role offers the chance to work in a fully remote and flexible environment while having a direct impact on business outcomes. #J-18808-Ljbffr
    $108k-169k yearly est. 1d ago
  • Staff Engineer - AI-Powered Legal Systems (Remote)

    Hire5

    Remote information systems engineer job

    An innovative AI law firm is seeking a Staff Engineer to take ownership of architectural decisions and guide engineering teams in developing AI-driven legal solutions. This remote role calls for 5-8+ years of experience in software engineering, including hands-on experience with LLMs like OpenAI. The ideal candidate will mentor junior engineers and thrive in a fast-paced startup environment. The firm offers a stable, long-term position with opportunities to work on cutting-edge AI technology in the legal field. #J-18808-Ljbffr
    $108k-169k yearly est. 1d ago
  • Technical Support Engineer New Turkey - Remote

    Fundraiseup

    Remote information systems engineer job

    Languages: Fluent in Russian and English Select your preferred shift (EST): 9am - 6pm, 10am - 7pm, or 6pm-3am. We're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world's leading nonprofits, including UNICEF, the Alzheimer's Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we're recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe. We're building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps. Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search. The Team We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing. Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. Biweekly engineering forums give space to share learnings and celebrate technical achievements. You'll be joining a team where quality, mentorship, and mutual respect come first. About the Role As a Technical Support Engineer, you are more than just a support agent; you are a product expert, a client advocate, and a technical detective. You will be responsible for diagnosing and resolving complex technical issues for our clients, ensuring they can leverage our platform to its fullest potential. You will also be the voice of the customer within our company, providing invaluable feedback that directly influences our product roadmap. What You'll Do Provide Expert Implementation Support: Guide clients on implementing our product across various web platforms, from standard websites to builders like Wix and WordPress. Diagnose and Escalate Bugs: Expertly reproduce technical issues, investigate root causes, and create clear, structured reports for the development team. Deliver World-Class Support: Respond to user requests with empathy and technical precision, digging deep to understand their real needs and guide them to the best solutions. Influence Product Development: Participate in product meetings, bringing valuable user feedback and insights to help shape new features and improvements. Build Our Knowledge Base: Maintain and contribute to our public help desk, FAQs, and internal knowledge base to empower both users and internal teams. Act as a Product Resource: Serve as the go-to expert for product-related questions from other teams within the company. Requirements Excellent Communication Skills: Flawless written and spoken English is essential for communicating with our global user base and internal teams. Relevant Experience: 2 years of experiencein technical support, product support, or a client-facing implementation role. Technical Aptitude: You understand how the web works (HTML, CSS, JS) and ideally have hands‑on experience with web development. You are comfortable diving into technical problems. A Problem‑Solver's Mindset: You have strong analytical skills and an innate curiosity. You don't just answer questions; you investigate the underlying issues. Proactive and Detail‑Oriented: You take initiative, manage your tasks effectively, and have a keen eye for detail. A High Degree of Ownership: Reliability and accountability are critical. We are looking for a professional who takes pride in their work and honors their commitments. Curiosity and a hypothesis‑driven mindset Ability to communicate complex analytical concepts to non‑technical audiences Detail‑oriented with a strong sense of ownership Comfort working in fast‑paced, data‑rich environments Why work with us A strong, collaborative product team that owns what it builds Clear product vision and access to real customer feedback from global nonprofit leaders Flat structure: no politics, just great work with great people Transparent company culture - we share how we're growing, where revenue comes from, and what's next Long‑term focus: we offer equity options and value sustained, meaningful contribution 30 days off 100% paid telemedicine plan Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace. English learning courses Relevant professional education Gym or swimming pool Co‑working Please note: All official correspondence from Fundraise Up will exclusively originate from ******************** domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. #J-18808-Ljbffr
    $61k-87k yearly est. 4d ago
  • Remote AI/ML Engineer for Life Sciences & LLM Systems

    Prudentia Sciences

    Remote information systems engineer job

    An innovative biopharma technology firm seeks an ML/AI Engineer to develop AI-driven systems for drug development. This remote-first position requires collaboration across teams to design and deploy scalable LLM applications. Candidates should have strong coding skills in Python, experience with AI/ML models, and a passion for healthcare innovation. Join a mission-driven team to make a tangible impact in the pharmaceutical industry. #J-18808-Ljbffr
    $70k-93k yearly est. 1d ago
  • Senior Backend & Data Systems Engineer - Remote

    Nerdwallet, Inc. 4.6company rating

    Remote information systems engineer job

    A technology company is seeking a Senior Software Engineer based in California. You will play a pivotal role in designing scalable software systems, leading projects, and mentoring junior developers. Your responsibilities include optimizing existing code, implementing innovative solutions, and collaborating with cross-functional teams. Candidates should have a minimum of 5 years in software engineering focusing on backend development, with proficiency in multiple programming languages and a Bachelor's degree in a relevant field. The position offers remote work flexibility and industry-leading benefits. #J-18808-Ljbffr
    $142k-182k yearly est. 2d ago
  • Data Center Engineer

    Delta System & Software, Inc. 4.1company rating

    Information systems engineer job in New Albany, OH

    We are looking for a highly energetic, result oriented, passionate, and hands-on Data Center Superintendent with a desire to join a growing team. The person should be self-starter, adaptable with attentive to detail and able to work with minimal supervision. The candidate must have experience within data center environments, specifically construction phase with a deep understanding of cabling and fiber installation. The Superintendent position will work in close collaboration with project management and human resources to coordinate technician work force planning, resource dissemination and coordination, general oversight of field operations while providing technical direction to technicians, maintenance of safety standards, productivity, schedule, ensuring compliance with quality standards, and having a strong understanding of the union contract. Key Responsibilities: Provide technical cabling expertise throughout the Pre-Construction process. Participate in the Constructability review and Assist in the Pre-Construction schedule. May be involved in providing input in the pre-bid process. Oversees and schedules all technician manpower across assigned geographies. Follows and administers union contract regarding lay-offs and recalls. Maintain the process of having leads or foreman report daily timecards. Follow-up on late reporting of all timecards Holds team members accountable for the maintenance and upkeep of Direct Line fleet vehicles and equipment. Work with Project Manager on man loading scheduling, budget hours and materials staging. Maintain daily site visits of projects within 2-hour drive from office. Maintain bi-weekly site visits of projects within a 5-hour drive from office. Maintain monthly site visits of projects outside of 5-hour drive of office. Keeps knowledgeable about the full project scope of work. Communicate work order changes to PM. Ensure job safety requirements are understood and implemented by all project personnel and trade contractors, working with the safety support personnel as a resource. Continually strives for Zero Injury on all projects. Support and manage Leads with on-site safety meetings. Will review and communicate the safety program and MSDS information in the start-up meeting. Watch for and correct all safety hazards at the jobsite. Report all safety incidents to VP Operations, PM, and safety personnel. Review the plans and specifications for constructability and construction schedules and advise the project team of issues or deficiencies. Understand project specifications, scope of work and drawing packages. Understand project estimate and budget set-up. May offer feedback and assist PM in quantity takeoff and pricing estimates. Mentor and train other employees. Post project activities e.g., testing, test results, and as build. Hold technician leads accountable for delivering and properly storing information for all test results and “as-built” information at the end of each project. Manage, lead, and complete paperwork and process outlined in Field Career Progression program. Field Leadership & Production: Direct and mentor multiple crews to meet strict project milestones. You will coordinate daily tasks, monitor productivity, and provide weekly progress updates to the Project Manager. Technical Oversight: Supervise the end-to-end installation of structured cabling systems. You must ensure that all copper and fiber terminations, certifications, and troubleshooting align with client "portmaps" and local codes. Resource Management: Forecast labor requirements and validate all material needs before project phases begin to ensure zero downtime. Quality & Safety Assurance: Oversee site safety conditions and perform QA/QC inspections. Ensure all team members follow rigorous customer guidelines and maintain a clean, professional workspace. Staff Development: Identify strengths and growth opportunities within your team leads, recommending specific training (e.g., BICSI/FOA) to enhance technical capabilities. Main Duties / Required: 7 plus years related experience or equivalent role OHSA 30 certification Must meet Motor Vehicle Record requirements. Must meet all requirements to be properly badged and able to meet all client requirements to access the jobsite. Familiar with construction management software as needed. Proficient with Microsoft office. AutoCAD, a plus for use with scheduling, spreadsheets, and cost control Proficient in understanding building plans and specifications Team player with field supervision, project management and company administration staff Excellent communication skills. Good understanding of building systems. Thorough knowledge of legal issues and safety standards is essential. Ability to plan and organize a team effort. Good client management and goodwill building ability. Capacity to motivate, lead and boost morale of the teams. Effective time management and logical decision-making ability. Capacity to handle pressure. Willing to travel extensively across multiple sites. Strong focus on quality and safety. Ability to remain calm, focused, and effective under pressure situations. Self-starter with ability to set goals and tasks with strong leadership skills
    $81k-104k yearly est. 2d ago

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