What does an information systems manager do?

An information systems manager is typically in charge of overseeing the information technology (IT) systems and networks in a company, ensuring efficiency and smooth workflow. They are directly responsible for managing IT workers such as analysts and programmers, delegating tasks, assessing performance, managing schedules, handling budgets, and spearheading installations and upgrades. Furthermore, as an information systems manager, it is essential to lead and encourage the workforce to reach goals, all while implementing the company's policies and regulations.
Information systems manager responsibilities
Here are examples of responsibilities from real information systems manager resumes:
- Manage the administration of the ERP system host on the cloud.
- Integrate several off-the-shelf and SaaS systems to automate and streamline common transactions.
- Manage process and provide a long-term roadmap from a PMO and technology perspective.
- Manage all purchasing and approval of hardware/software for the facility including RFP's and RFI's.
- Implement and manage the newspaper's and corporate office's first help desk solution following ITIL standards.
- Lead the planning and implementation of an automate document control system for ISO 9002 in a FDA environment.
- Facilitate the deployment and customization of ERP solution to integrate and automate general business processes.
- Supervise billing department and optimize billing software for EMR.
- Implement ITIL standards for relevant technologies, and train application-specific support teams.
- Include cloud base services which include HRIS, email archiving, spam filtering.
- Respond to end users request for technical support using windows active service directory.
- Train county tax assessors with no prior experience on how to utilize the GIS technology.
- Deploy EMR application for both acute and ambulatory patients, serving more than 350,000 area residents.
- Ensure that regulations concerning installation and operation of radio stations comply with DOD and FCC regulations.
- Assist other company locations in the implementation of EVMS or C/SSR to follow NASA and DOD requirements.
Information systems manager skills and personality traits
We calculated that 17% of Information Systems Managers are proficient in Customer Service, Project Management, and Data Entry. They’re also known for soft skills such as Business skills, Leadership skills, and Organizational skills.
We break down the percentage of Information Systems Managers that have these skills listed on their resume here:
- Customer Service, 17%
Provided cross-functional administrative, information management, customer service and clerical support for Stephens College departments of Development and Alumnae relations.
- Project Management, 9%
Performed system analysis and planning, project management, procurement, and policies/procedures development to meet current and future information needs.
- Data Entry, 7%
Developed programmatic ways to analyze both accounting and financial information, as well as eliminating redundant data entry.
- Technical Support, 4%
Provided on-site technical support by performing installation, repair, and preventative maintenance of workstations and related software/hardware troubleshooting.
- SQL Server, 3%
Redirected all new web application database development to a Microsoft SQL Server environment.
- PC, 3%
Managed all computer/network equipment including Macintosh, PC and a fiber based Ethernet installation.
Common skills that an information systems manager uses to do their job include "customer service," "project management," and "data entry." You can find details on the most important information systems manager responsibilities below.
Business skills. One of the key soft skills for an information systems manager to have is business skills. You can see how this relates to what information systems managers do because "it managers must develop and implement strategic plans to reach the goals of their organizations." Additionally, an information systems manager resume shows how information systems managers use business skills: "facilitated the deployment and customization of erp solution to integrate and automate general business processes. "
Leadership skills. Many information systems manager duties rely on leadership skills. "it managers must lead and motivate it teams or departments so that workers are efficient and effective.," so an information systems manager will need this skill often in their role. This resume example is just one of many ways information systems manager responsibilities rely on leadership skills: "installed, configured and subsequently upgraded the erp software including modifying the rpg code to improve the reporting to senior leadership. "
Organizational skills. information systems managers are also known for organizational skills, which are critical to their duties. You can see how this skill relates to information systems manager responsibilities, because "some it managers must coordinate the work of several different it departments to make the organization run efficiently." An information systems manager resume example shows how organizational skills is used in the workplace: "led effort to correct long-standing data errors between two organizational hr systems. "
Analytical skills. A big part of what information systems managers do relies on "analytical skills." You can see how essential it is to information systems manager responsibilities because "it managers must analyze problems and consider and select the best ways to solve them." Here's an example of how this skill is used from a resume that represents typical information systems manager tasks: "performed analysis for a company-wide microsoft dynamics ax erp implementation as well as internally developed erp system. "
Communication skills. Another crucial skill for an information systems manager to carry out their responsibilities is "communication skills." A big part of what information systems managers relies on this skill, since "it managers must explain their work to top executives and give clear instructions to their subordinates." How this skill relates to information systems manager duties can be seen in an example from an information systems manager resume snippet: "managed all servers, erp systems/software, user pcs and software, telecommunication systems, and other electronic devices. "
The three companies that hire the most information systems managers are:
- Zebra Technologies53 information systems managers jobs
- 3M Company50 information systems managers jobs
- P&G19 information systems managers jobs
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Information systems manager vs. Network manager
A network manager is responsible for monitoring the efficient network connection of the company's technology systems, analyzing system designs, and overseeing installation processes and programs. Network managers inspect the efficiency of existing network management systems, upgrading network data to boost optimal performance and communication transportation. A network manager must have excellent knowledge of technology disciplines and should always be updated with the recent technology trends, guiding the network staff on their tasks and immediately resolving system defects and discrepancies.
While similarities exist, there are also some differences between information systems managers and network manager. For instance, information systems manager responsibilities require skills such as "data entry," "technical support," "management system," and "hipaa." Whereas a network manager is skilled in "fault management," "switches," "network hardware," and "lan wan." This is part of what separates the two careers.
Network managers tend to make the most money working in the technology industry, where they earn an average salary of $105,251. In contrast, information systems managers make the biggest average salary, $151,152, in the professional industry.The education levels that network managers earn slightly differ from information systems managers. In particular, network managers are 1.4% less likely to graduate with a Master's Degree than an information systems manager. Additionally, they're 0.1% more likely to earn a Doctoral Degree.Information systems manager vs. Data manager
A data manager is responsible for monitoring the efficiency of the company's technology systems and network infrastructures. Data managers ensure the safety and security of the databases to avoid unauthorized access that may pose risks for business operations. They assist the technology team in developing data management protocols and smooth navigation of the network systems. A data manager must have excellent knowledge of the technology industry, as well as having a strong command on system codes and programming languages, to immediately identify inconsistencies, and perform troubleshooting to fix these discrepancies.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that information systems manager responsibilities requires skills like "computer system," "disaster recovery," "software development," and "enterprise resource planning." But a data manager might use other skills in their typical duties, such as, "data analysis," "visualization," "data quality," and "data collection."
Data managers earn similar levels of education than information systems managers in general. They're 3.8% more likely to graduate with a Master's Degree and 0.1% more likely to earn a Doctoral Degree.Information systems manager vs. Chief information officer
A chief information officer, also known as CIO, is responsible for the technological development within the company or organization. Primarily overseeing all information technology-related operations, a chief information officer takes the lead in setting the department's budget, developing strategies that will improve computer systems, and implementing policies to attain significant growth in profit and client base. Furthermore, a chief information officer is in charge of managing the workforce behind computer systems, ensuring their efficiency in accomplishing tasks and projects.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, an information systems manager is likely to be skilled in "data entry," "technical support," "computer system," and "enterprise resource planning," while a typical chief information officer is skilled in "cio," "architecture," "portfolio," and "cloud."
Chief information officers earn the best pay in the agriculture industry, where they command an average salary of $154,502. Information systems managers earn the highest pay from the professional industry, with an average salary of $151,152.Most chief information officers achieve a higher degree level compared to information systems managers. For example, they're 7.4% more likely to graduate with a Master's Degree, and 1.3% more likely to earn a Doctoral Degree.Information systems manager vs. Information technology associate
An information technology (IT) associate is an individual who assists in the management of an IT infrastructure of an organization. IT associates are required to provide support and maintenance of network and wireless infrastructure as well as manage the technical side of an organization's web content platform. They must assist in the management of the inventory of equipment that can include computer desktops, projectors, copiers, and printers. IT associates should also communicate with staff members so that they can respond to their IT needs as well as provide maintenance and support.
Types of information systems manager
Updated January 8, 2025











