An Information Systems Specialist is responsible for supporting and developing the database system of an organization. They are responsible for designing and implementing information systems, developing prototypes, and maintaining hardware and software operations. They build information security to protect the computer system against a threat. Information System Specialists must have good communication and analytical skills to adapt to different organizational needs.

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Information Systems Specialist Responsibilities

Here are examples of responsibilities from real information systems specialist resumes representing typical tasks they are likely to perform in their roles.

  • Implement internal SOX controls and achieve compliance for internal and external audits.
  • Manage user security access to SharePoint and Intranet.
  • Implement and manage all organizational security measures, cryptographic equipment and DoD communications security (COMSEC) keying material.
  • Gain knowledge of Linux and Macintosh server and desktop systems.
  • Configure and maintain all routers, switches and firewalls using TCP/IP.
  • Configure client PCs and laptops for network connectivity (Ethernet and TCP/IP).
  • Obtain, monitor and distribute information to units and DOD using SIDPERS operation system.
  • Provide weekend testing of SDC changes to network, DNS, mainframe and Linux changes.
  • Design role requires use of CMS with CRM integration, HTML email communications and web design best practices.
  • Provide input / QA / QC regarding enhancement of regulatory reporting as well as other complex business and programmatic processes.
  • Review community college GIS curriculum as requested.
  • Standardize PC models and coordinate scheduled hardware purchases.
  • Prepare HRIS reports for senior management and information reporting.
  • Develop company Intranet website utilizing Microsoft SharePoint server and services.
  • Maintain Cisco routers and switches configuration for security detection systems.

Information Systems Specialist Job Description

Perhaps the hardest question to answer when deciding on a career as an information systems specialist is "should I become an information systems specialist?" You might find this info to be helpful. When compared to other jobs, information systems specialist careers are projected to have a growth rate described as "faster than average" at 10% from 2018 through 2028. This is in accordance with the Bureau of Labor Statistics. What's more, is that the projected number of opportunities that are predicted to become available for a information systems specialist by 2028 is 83,100.

On average, the information systems specialist annual salary is $73,495 per year, which translates to $35.33 an hour. Generally speaking, information systems specialists earn anywhere from $51,000 to $104,000 a year, which means that the top-earning information systems specialists make $38,000 more than the ones at the lower end of the spectrum.

It's hard work to become an information systems specialist, but even the most dedicated employees consider switching careers from time to time. Whether you're interested in a more challenging position or just looking for a fresh start, we've compiled extensive information on becoming a systems support, information technology analyst, technical specialist, and systems analyst.

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Information Systems Specialist Skills and Personality Traits

We calculated that 23% of Information Systems Specialists are proficient in Customer Service, Data Analysis, and Data Entry. They’re also known for soft skills such as Customer-service skills, Listening skills, and Speaking skills.

We break down the percentage of Information Systems Specialists that have these skills listed on their resume here:

  • Customer Service, 23%

    Provided customer service support by initiating, researching and resolving computer problems using an automation tracking software called TrackIt and/or Remedy.

  • Data Analysis, 6%

    Provide weekly reporting for data analysis and decision making to upper management.

  • Data Entry, 5%

    Performed data entry and error resolution for installation personnel information system.

  • Strong Analytical, 5%

    Self-motivated, independent thinker with strong analytical skills.

  • Troubleshoot, 4%

    Leveraged operational understanding of the system to responsively and creatively troubleshoot and resolve issues threatening optimum performance.

  • Technical Support, 4%

    Coordinate the acquisition, service and property accountability of all automation equipment and manages all warranty and non-warranty technical support issues.

Choose From 10+ Customizable Information Systems Specialist Resume templates

Build a professional Information Systems Specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Information Systems Specialist resume.

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Information Systems Specialist Resume

Some of the skills we found on information systems specialist resumes included "customer service," "data analysis," and "data entry." We have detailed the most important information systems specialist responsibilities below.

  • Customer-service skills can be considered to be the most important personality trait for an information systems specialist to have. According to a information systems specialist resume, "computer support specialists must be patient and sympathetic" information systems specialists are able to use customer-service skills in the following example we gathered from a resume: "created and administered a yearly end-user survey to monitor our customer support satisfaction. "
  • Another commonly found skill for being able to perform information systems specialist duties is the following: listening skills. According to a information systems specialist resume, "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation." Check out this example of how information systems specialists use listening skills: "communicated with customers regarding programming and technical support, and billed and updated accounts. "
  • Speaking skills is also an important skill for information systems specialists to have. This example of how information systems specialists use this skill comes from a information systems specialist resume, "support workers must describe the solutions to computer problems in a way that a nontechnical person can understand." Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "addressed connectivity and standalone pc issues. "
  • An information systems specialist responsibilities sometimes require "problem-solving skills." The responsibilities that rely on this skills are shown by this resume excerpt: "support workers must identify both simple and complex computer problems, analyze them, and solve them." This resume example shows how this skill is used by information systems specialists: "arise virtual solutions provide technical and customer support experience to apple/mac, turbotax, and interval international customers. "
  • Yet another important skill that an information systems specialist must demonstrate is "writing skills." Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions. This is clearly demonstrated in this example from an information systems specialist who stated: "provide technical assistance in writing grants. "
  • See the full list of information systems specialist skills.

    We've found that 59.6% of information systems specialists have earned a bachelor's degree. Furthermore, 9.3% earned their master's degrees before becoming an information systems specialist. While it's true that most information systems specialists have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every seven information systems specialists did not spend the extra money to attend college.

    Those information systems specialists who do attend college, typically earn either a business degree or a computer science degree. Less commonly earned degrees for information systems specialists include a computer information systems degree or a information technology degree.

    When you're ready to become an information systems specialist, you might wonder which companies hire information systems specialists. According to our research through information systems specialist resumes, information systems specialists are mostly hired by 3M Company, San Ysidro Health Center, and Parsons. Now is a good time to apply as 3M Company has 5 information systems specialists job openings, and there are 5 at San Ysidro Health Center and 4 at Parsons.

    But if you're interested in companies where you might earn a high salary, information systems specialists tend to earn the biggest salaries at Google, Parsons, and Twitter. Take Google for example. The median information systems specialist salary is $131,037. At Parsons, information systems specialists earn an average of $113,304, while the average at Twitter is $110,590. You should take into consideration how difficult it might be to secure a job with one of these companies.

    View more details on information systems specialist salaries across the United States.

    We also looked into companies who hire information systems specialists from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include Us Navy, United States Army Corps of Engineers, and IBM.

    The industries that information systems specialists fulfill the most roles in are the technology and non profits industries. But the highest information systems specialist annual salary is in the manufacturing industry, averaging $75,326. In the professional industry they make $74,969 and average about $72,438 in the health care industry. In conclusion, information systems specialists who work in the manufacturing industry earn a 42.9% higher salary than information systems specialists in the technology industry.

    The three companies that hire the most prestigious information systems specialists are:

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    What Systems Supports Do

    A systems support agent is responsible for resolving system applications and network issues, performing technical configuration, and upgrading systems infrastructure. A systems support representative conducts regular maintenance and diagnostic tests on the computer applications to ensure its optimal performance and efficiency to support business operations and avoid delays in deliverables. They also assist the technology team in designing backup systems and improve existing networks according to business requirements and specifications. They write resolution reports for reference to prevent the reoccurrence of system malfunction and inconsistencies.

    In this section, we take a look at the annual salaries of other professions. Take systems support for example. On average, the systems supports annual salary is $9,464 lower than what information systems specialists make on average every year.

    While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both information systems specialists and systems supports positions are skilled in customer service, troubleshoot, and technical support.

    These skill sets are where the common ground ends though. An information systems specialist responsibility is more likely to require skills like "data analysis," "data entry," "strong analytical," and "dod." Whereas a systems support requires skills like "provides technical support," "desktop support," "end user support," and "system support." Just by understanding these different skills you can see how different these careers are.

    Systems supports tend to make the most money in the professional industry by averaging a salary of $72,760. In contrast, information systems specialists make the biggest average salary of $75,326 in the manufacturing industry.

    On average, systems supports reach similar levels of education than information systems specialists. Systems supports are 1.6% less likely to earn a Master's Degree and 0.2% less likely to graduate with a Doctoral Degree.

    What Are The Duties Of an Information Technology Analyst?

    An information technology analyst is responsible for identifying business opportunities by creating and designing technology systems that would help business operations perform efficiently and accurately. Information technology analysts manage systems maintenance, upgrade and install updates for better optimization, and perform feature revisions and adjustments based on the end-user experience. They analyze client and business specifications and research a multiple system approach to generate technology solutions. An information technology analyst must have excellent analytical skills, as well as broad knowledge of the technology industry.

    Next up, we have the information technology analyst profession to look over. This career brings along a higher average salary when compared to an information systems specialist annual salary. In fact, information technology analysts salary difference is $9,583 higher than the salary of information systems specialists per year.

    Not everything about these jobs is different. Take their skills, for example. Information systems specialists and information technology analysts both include similar skills like "customer service," "data analysis," and "strong analytical" on their resumes.

    But both careers also use different skills, according to real information systems specialist resumes. While information systems specialist responsibilities can utilize skills like "data entry," "troubleshoot," "customer support," and "dod," some information technology analysts use skills like "infrastructure," "security policies," "switches," and "encryption."

    Information technology analysts may earn a higher salary than information systems specialists, but information technology analysts earn the most pay in the technology industry with an average salary of $94,506. On the other side of things, information systems specialists receive higher paychecks in the manufacturing industry where they earn an average of $75,326.

    In general, information technology analysts study at similar levels of education than information systems specialists. They're 3.3% more likely to obtain a Master's Degree while being 0.2% less likely to earn a Doctoral Degree.

    How a Technical Specialist Compares

    The role of technical specialists is to provide technical support for applications and programs to staff members and customers within an organization. They train staff and customers on products and apps and offer advice on the best practices for utilizing technical programs and applications. They also design training materials to teach other staff members the most effective methods of using its technology. It is also their job to reduce company costs by looking for ways to improve productivity and lessen expenses.

    The technical specialist profession generally makes a higher amount of money when compared to the average salary of information systems specialists. The difference in salaries is technical specialists making $15,278 higher than information systems specialists.

    While looking through the resumes of several information systems specialists and technical specialists we discovered that both professions have similar skills. These similarities include skills such as "customer service," "data analysis," and "technical support," but they differ when it comes to other required skills.

    There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, an information systems specialist is likely to be skilled in "data entry," "strong analytical," "troubleshoot," and "pc," while a typical technical specialist is skilled in "patients," "project management," "customer satisfaction," and "c++."

    Interestingly enough, technical specialists earn the most pay in the technology industry, where they command an average salary of $92,419. As mentioned previously, information systems specialists highest annual salary comes from the manufacturing industry with an average salary of $75,326.

    Technical specialists are known to earn similar educational levels when compared to information systems specialists. Additionally, they're 0.9% more likely to graduate with a Master's Degree, and 0.8% more likely to earn a Doctoral Degree.

    Description Of a Systems Analyst

    A systems analyst is responsible for monitoring the effectiveness of technology systems and analyzing its efficiency for business operations and clients' needs. Systems analysts create specific modifications to operating systems and help design solutions and processes. Other tasks include managing the system's workflow, diagnosing and detecting malfunctions, performing troubleshooting, and assisting clients' with their concerns. A systems analyst must have excellent command with programming languages and the knowledge with the technology industry to understand systems' complexities and processes.

    Systems analysts tend to earn a higher pay than information systems specialists by about $1,888 per year.

    According to resumes from both information systems specialists and systems analysts, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer service," "data analysis," and "strong analytical. "

    While some skills are shared by these professions, there are some differences to note. "data entry," "software issues," "customer support," and "dod" are skills that have shown up on information systems specialists resumes. Additionally, systems analyst uses skills like project management, java, c++, and c # on their resumes.

    In general, systems analysts make a higher salary in the finance industry with an average of $86,904. The highest information systems specialist annual salary stems from the manufacturing industry.

    In general, systems analysts reach similar levels of education when compared to information systems specialists resumes. Systems analysts are 4.4% more likely to earn their Master's Degree and 0.0% more likely to graduate with a Doctoral Degree.