Information systems specialist work from home jobs - 1096 jobs
Entry-Level Remote IT Specialist Maryland (Veteran-Friendly)
Evolve Systems
Remote job
About the Role We're seeking motivated individuals to join our expanding IT team, with a special focus on U.S. military veterans honorably discharged between 2012 and 2025. No prior IT experience? That's okay! We provide hands-on training to help you build the technical skills needed to succeed in a technology-driven workplace. This is an excellent opportunity for veterans looking to start or grow a civilian career in IT.
Responsibilities
Assist with setup, maintenance, and troubleshooting of computer systems and networks
Provide basic technical support and problem resolution
Learn to install and configure hardware, software, and applications
Support cybersecurity and data protection best practices
Collaborate with IT professionals and team members
Qualifications
Veterans discharged between 2012 2025 strongly encouraged to apply
No IT experience required full training provided
Strong communication, teamwork, and attention to detail
Willingness to learn and grow in a fast-paced environment
Technical aptitude or interest in technology is a plus
What We Offer
Competitive pay: $26 $33 per hour
Veteran-supportive work environment
Paid training and certification opportunities
Career advancement paths in IT and tech fields
Flexible remote work options and supportive leadership
Who We're Looking For
We're looking for veterans and transitioning service members ready to build a rewarding civilian career in IT. Your discipline, dedication, and problem-solving mindset are what set you apart we'll help you gain the technical skills to match.
Apply today and start your next mission a successful career in IT!
$26-33 hourly 13d ago
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Customer and Technical Support Consultant (Remote)
Dexian
Remote job
Job Title: Customer and Technical Support Consultant
Duration: 01/19/2026 to 07/17/2026
Pay Rate:$17- $18.30 hourly on W2
Schedule: Training will be Monday - Friday 8:30am to 5pm est, after training they will move to a later shift like 9:30-6, 10:30 to 7, 10-7 etc, they may work until 8-9 pm, Saturdays two shifts which are 8-4:30 or 8:30-5 est
Our Customer & Technical Support Consultants are the direct line between Client and our customers. That is why they are so crucial to achieving our Purpose. This role is best suited to organized, passionate communicators who strive to help veterinarians, veterinary technicians, and animal healthcare diagnostic professionals keep our pets healthy.
Successful candidates will be able to thrive in a fast-paced environment where they will navigate a variety of inquiries to provide a solution to our customers with representatives taking 20-30 calls a day. Ability to multitask is essential as consultants will resolve customer inquiries through a variety of methods of communication and will utilize documentation and programs to ensure a solution while the customer is on the call. Our Hematology team supports a wide variety of products such as our ProCyte Dx, ProCyte One, and in Vue analyzers.
In the role of Customer and Technical Support Consultant - Hematology:
1. You will instruct customers on the use of our in-house diagnostic analyzers.
2. You will coordinate and assist with equipment installations and troubleshoot mechanical hardware technical problems as well as software integration issues.
What You Need to Succeed:
You are experienced in a technically related field, have worked in a veterinary practice with our chemistry analyzers, a laboratory setting, or contact center environment.
It is important to have strong computer and technical skills, with the aptitude to learn applicable software and hardware. Networking and/or software support is a plus.
The ideal candidate will be highly motivated, goal-oriented, and a strong collaborator.
A proven track record of providing extraordinary customer service.
You will possess superb listening and communication (verbal and written) skills in order to be a successful customer support specialist.
Strong interpersonal skills with the ability to establish rapport quickly are equally important qualities to have.
You will be a master problem solver with fine attention to detail while leveraging your strong organizational skills in a multi-tasking environment.
You have the ability to learn quickly and apply skills and abilities to a variety of customer interactions.
Ability to be on the phone for 8 hours per day.
Reliable and dependable attendance is an essential function of this position.
When working from your virtual office, you are required to be available by telephone, voicemail, email, and MS Teams messaging during your scheduled business hours. A high-speed hardwired internet connection (minimum 15 Mbps download; 3 Mbps upload) must be maintained. You will be supplied with a laptop, docking station, monitors, keyboard, mouse, and headset, which will need to be maintained appropriately.
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ********************
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
$17-18.3 hourly 1d ago
Information Technology Support Specialist
Ascend Healthcare Inc.
Remote job
The Ascend Story
Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence.
We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability.
Our work environment fosters:
Collaboration and teamwork
Patient-First Mindset
Work from home opportunities
Career Growth and Professional Development Training
Why Ascend?
You'll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact-and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere.
Position Overview:
We are looking for a skilled IT Services Technician with extensive experience in Microsoft 365 ecosystems, particularly with Microsoft Intune and Azure Active Directory (Azure AD), including familiarity with Entra ID. This role is crucial in supporting our clients' needs for seamless, secure, and efficient IT operations. Position's main oversights and company impact
Key Areas of Ownership:
User Support: Provide first and second-tier technical support for Microsoft 365 services, resolving issues related to email, SharePoint, OneDrive, and Teams.
Intune Management: Manage and troubleshoot device enrollments, application deployments, and compliance policies using Microsoft Intune.
Azure AD Administration: Handle identity management, including user authentication, conditional access policies, and multi-factor authentication within Azure AD.
Entra ID: Work with Entra ID for advanced identity protection, privileged identity management, and identity governance.
Documentation: Maintain detailed documentation of support activities, problem resolutions, and user guides.
Training: Conduct training sessions for users on new features or best practices in using Microsoft 365 tools.
Incident Management: Monitor, escalate, and manage service incidents to ensure timely resolution and minimal disruption to business operations.
Qualifications:
Proven experience in a Services or IT support role with a focus on Microsoft 365.
Deep understanding of Microsoft Intune for mobile device management.
Experience with Azure AD, including Entra ID features.
Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues.
Excellent communication skills, both written and verbal, with a customer-first approach.
Ability to work independently in a remote setting while maintaining productivity and team collaboration.
Certifications like Microsoft Certified: Modern Desktop Administrator Associate or similar are highly beneficial.
Physical Requirements: This is a hyrbid position. Please be aware that the physical requirements below should be considered prior to applying to the position:
Prolonged Sitting: Ability to sit for extended periods during working hours.
Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment.
Visual Requirements: Adequate vision for reading computer screens and documents.
Communication: Clear verbal and written communication skills for virtual meetings and correspondence.
Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings.
Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity.
Ascend Healthcare Inc.
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.
$38k-65k yearly est. 1d ago
Remote Neuroradiologist
University of Vermont Health 4.6
Remote job
Remote Neuroradiologist - University of Vermont Health
The University of Vermont Health's Department of Radiology is seeking a board-certified or board eligible neuroradiologist to join our growing radiology team. This is a full-time remote opportunity to practice high quality neuroradiology in collaboration with a well-established academic medical center - all while enjoying the flexibility and work life balance of fully remote work.
Position Details:
Work Remote: 100% remote position, flexible schedule options available.
Teaching Opportunities: This role is integrated into an academic neuroradiology division with at-the-workstation resident and fellow teaching which can all be done remotely. There is no research requirement.
Comprehensive Neuroradiology Practice: Interpret a full spectrum of adult neuroradiology exams including - brain, spine, head and neck MRI, & CT.
Collaborative Environment: Work closely with a collegial group.
Schedule: No evening shifts. Competitive vacation schedule. 6-8 weeks/year covering pager to answer resident questions after hours.
Benefits:
PSLF eligible
Comprehensive benefits package that includes health, dental and vision
403(b) retirement plan
CME reimbursement
Malpractice coverage
Competitive Salary: $539,000-$559,000* - Call included
About the University of Vermont Medical Center:
UVMMC serves as the major tertiary referral center, level 1 trauma center, and primary stroke center for Vermont and northeastern upstate New York
In addition to UVMMC, the UVM Heath Network includes several community hospitals in Vermont and New York with an integrated PACS/EMR and ability to read studies remotely from any site
Facilities include state-of-the-art MRI and CT scanners with a close business and technical development relationship with a major vendor
Dedicated Division of Neuroradiology with experienced staff
Collaborative multidisciplinary conferences with neurosurgery, neurology, ENT, pathology, and radiation oncology - can participate in all remotely
For more information, please contact:
Matt Canasi (Network Recruiter)
*************************
$53k-65k yearly est. 4d ago
Technical Support Specialist
Whisker Labs 4.0
Remote job
About the Role:
As a Technical Support Specialist, you'll report to the Customer Care Director and tackle service/program-related questions, technical issues, and operational responsibilities. You'll join a dynamic team of business leaders, software engineers, and data scientists, all working together to make an impact. If you thrive in a fast-paced, collaborative environment, we'd love to have you on board!
Key Responsibilities:
Provide phone and email support to Ting customers, ensuring timely and professional assistance.
Create, maintain and follow clear, concise, and accurate documentation for internal and external use.
Troubleshoot and resolve issues down to the root cause.
Act as a liaison between multiple operational departments to ensure smooth service delivery for customers and partners.
Identify, report, and document technical issues.
Effectively manage and prioritize tasks in a fast-paced environment while meeting deadlines.
Support the Engineering team by testing software and hardware, contributing to product improvements.
Perform other duties as required to support business objectives.
Candidates Requirements:
Associate's degree or valid, up-to-date certification in a related field.
2+ years of experience in technical support or customer support roles.
Experience using ticket systems to track and resolve customer inquiries.
Proven ability to deliver exceptional customer care via phone and email.
Strong organizational skills with the ability to multi-task in a fast-paced environment.
Self-motivated and disciplined to excel in a remote work setting.
Availability to work a rotating schedule, including nights, weekends, and holidays.
Why Join Us?
By joining our team, you will have the opportunity to be a part of a groundbreaking technology that is creating a new category while helping to protect families, homes, and communities from the devastating impacts of electrical fires. We are a passionate team, dedicated to revolutionizing fire prevention to make the world a safer place. Our pace and growth trajectory offer exceptional opportunities for professional development, and we offer competitive compensation and comprehensive benefits. If you want to take ownership, shape strategy, and drive meaningful change, you'll love Whisker Labs.
Whisker Labs is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$35k-64k yearly est. 60d+ ago
Commercial Services Production Support Specialist I
Stewart Enterprises 4.5
Remote job
At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Description
Job Summary
The Commercial Services Production Support Specialist provides critical operational support to ensure the accurate and timely processing of commercial real estate transactions. This role supports all NCS offices including escrow officers, underwriters, and internal teams by managing documentation, providing production system support, identifying, troubleshooting, and remediating common title and closing process issues while ensuring compliance with regulatory and internal standards. As part of a collaborative team of Production Support Specialists, this role works closely with national offices, affiliate partners, and corporate teams to maintain workflow continuity and uphold service excellence.
*Occasional Travel
REMOTE
Job Responsibilities
Provides operational support to the production team throughout the course of the real estate transaction process (prior to, in progress, and post-closing) for clientele
May assist in reviewing real estate records needed to generate legal support to determine the historical ownership of properties
Updates transaction information as necessary based on change requests related to the parties on file or property
Assists in maintaining expected production levels and delivery standards on a daily basis
Follows standard procedures and guidelines
Understands how assigned duties relate to others within the team and how the team integrates with related teams
Impacts own team through the quality of the support provided
Recognizes and solves typical problems; selects solutions from established options
Communicates moderately complex information in routine situations, typically within own team
Works under general supervision with limited ability to modify approach
Individual contributor having no supervisory responsibilities; manages own workload
Performs all other duties as assigned by management
Education
High school diploma required; Bachelor's preferred
Experience
Typically requires 2+ years of related work experience
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************.
Benefits
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.
$57k-79k yearly est. Auto-Apply 60d+ ago
ServiceNow System Administrator - IT - Full Time (Fully Remote must be in the US)
Solutionhealth
Remote job
Who We Are: SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms.
About the Job:
The ServiceNow System Administrator is responsible for the day-to-day maintenance, system configuration, user management, platform maintenance, data management, training and documentation, and operational support of the ServiceNow platform. This role ensures the platform is functioning reliably and efficiently to support IT service management processes across the organization. The Administrator plays a key role in executing ITIL-aligned workflows such as Incident, Request, Change, and Problem Management, ensuring that service delivery is consistent and responsive.
Please know that we do require each candidate to participate in completing the Epic Sphinx test as part of our consideration process.
What You'll Do:
* Perform daily monitoring and maintenance of the ServiceNow platform to ensure stability, performance, and availability
* Seek assistance when appropriate in order to resolve technical and/or security issues
* Schedules and executes routing maintenance, including updating the system, patches and upgrades
* Manage user accounts, roles, groups, and permissions in accordance with organizational policies
* Monitor the number of user accounts and activity of users to identify and resolve any issues
* Maintain data integrity across modules including Incident, Request, Change, Problem, and Knowledge Management
* Participate in and support ITIL-aligned change management cycles, including assessing, testing, and implementing approved changes
* Coordinate and execute platform upgrades, patches, and hotfixes in collaboration with vendors and internal teams
* Build and deploy required components during new implementations or enhancements, including service catalog items, forms, and notifications
* Support integration efforts by configuring connectors and ensuring data flow between ServiceNow and other systems
* And more
Who You Are:
Education: Bachelor's degree in Healthcare, Information Technology, Business, or related field (4 years of relevant experience may be considered in lieu of degree in addition to experience below)
Licensure/Certification: ServiceNow System Administrator Certification, Required
Experience: 3+ years of Service Now administration experience, preferably in a healthcare environment, Required
Strong understanding of ITIL processes and ServiceNow architecture, Required
Why You'll Love Us:
* Health, dental, prescription, and vision coverage for full-time & part-time employees
* Short-term disability, long-term disability, and life insurance coverage
* Competitive pay
* Tuition Reimbursement
* 403(b) Retirement Savings Plan
And more!
Work Shift:
M-F 8-5 Remote
SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
$70k-94k yearly est. Auto-Apply 8d ago
Computer and Information Systems Administrator
Siltt LLC
Remote job
Job DescriptionBenefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Tuition assistance
Vision insurance
OVERVIEW:
SILTT is in search of a Computer & InformationSystems Administrator to build and administer the internal network and informationsystems of a small, fast growing, up-and-coming technology and construction management firm. With this rare opportunity, be on the ground-floor to support a companys informationsystems and technology choices and enable all facets of business processes. Work directly with all colleagues to improve productivity and collaborate on digital transformation initiatives; be the technology advocate that assists in all aspects of internal IT operations.
WHO WE ARE:
At SILTT were pushing the limits of infrastructure innovation in the Telecommunications and Information Technology industry. From delivering world-class modular data center facilities to all-hours, 365-day operational response and disaster recovery, our multi-functional team of experts are force multipliers across the infrastructure landscape. We pride ourselves in leading from the front to advise, assist, and accompany our clients through their toughest technological and operational challenges. We always deliver results (
we spell it re-SILTTs
)!
WHY SILTT?
At SILTT, objective-driven means first being people-driven. As a growing business we know that the ability to achieve our mission demands we take care of our own by providing our team members with a variety of benefits that allow them to live fulfilling, healthy, balanced, meaningful lives. Thats why we believe in offering paid healthcare, ultra-competitive 401K matching, accrued paid time off and fixed holiday leave, continuous learning and professional development incentives, and promote a sustainable work-life balance.
A DAY IN THE LIFE:
As a Computer & InformationSystems Administrator you will generally be the first point of contact for all internal IT inquiries and for troubleshooting any reported problems. You will also spend a significant amount of time being proactive in keeping our end point devices up to date with deployment, patching and working with teammates across all departments to improve productivity. You will stay on top of innovations and best practices within the IT sector and apply this knowledge to keep our systems and skillsets on the bleeding-edge.In the role of a Computer & InformationSystems Administrator, you will serve as the initial point of contact for internal IT inquiries and troubleshooting. A significant portion of your time will also be dedicated to proactively maintaining up-to-date endpoint devices through the whole end point device life cycle. You will collaborate with colleagues across departments to enhance productivity. Furthermore, you will continuously monitor IT sector innovations and best practices, applying this knowledge to ensure our systems and skillsets remain cutting-edge.
I. Technical Troubleshooting and Maintenance
Oversee the entire lifecycle of all end-user devices, including laptops, tablets, and mobile devices (Chrome OS and Android). This includes provisioning, deployment, maintenance, and secure decommissioning.
Serve as an escalation point for complex endpoint issues, providing expert-level support to resolve technical challenges related to device performance, software conflicts, and policy enforcement.
Utilize modern device management platforms to deploy operating systems and software packages efficiently and at scale. Automate application updates and ensure a standardized, consistent user experience.
Ensure the feasibility, scalability, and reliability of new systems within corporate technology
Enforce development and security standards and best practices
Conduct technical evaluations of vendor solutions
II. Project Management
Work with stakeholders to define program scope, objectives, and deliverables. You'll be responsible for creating and maintaining a clear technical roadmap on end drive growth and deployment that aligns with company goals.
Track project progress and report on status, risks, and issues
Ensure projects are completed on time and within budget
Identify and mitigate potential project risks and issues
Document project outcomes and lessons learned
Coordinate with cross-functional teams to integrate new capabilities into existing systems
III. Research & Innovation
Evaluate new technologies, tools, and methodologies within the Information Technology Field
Conduct and present research demonstrations. These demonstrations are crucial for showcasing findings, methodologies, and progress to various stakeholders, including colleagues, management, and external partners.
Assess the potential impact of new technologies on the organization's infrastructure
Share knowledge and insights about new technologies with the team
Drive the adoption of innovative solutions to improve efficiency and capabilities
BASIC QUALIFICATIONS:
5+ years of experience in IT support services
5+ years of end device administration experience in a cloud-based infrastructure environment with a focus on Unified Endpoint Management
5+ years Experience with server and desktop virtualization, including all aspects of virtualization.
GSuite services: Google Workspace, Google Admin Console
Mobile Device Management (Android Operating Systems)
Information Technology Equipment installation and management (printers, laptops, servers, switches, routers)
Remote and on-site IT support
Hardware selection and refresh planning
Data storage, backup, restores, and disaster recovery for critical corporate systems
Deployment, maintenance, and upgrades of virtual cloud-based infrastructure
Network monitoring
IT training and how-to guide documentation
Continuous improvement in corporate tooling and common processes
Analysis of operational data and logs
Minimizing lost-time due to IT outages
PREFERRED QUALIFICATIONS:
Experience in developing business infrastructure from scratch
Proficiency in data storage, backup, restores, and disaster recovery
Applying software updates, anti-virus/anti-spyware updates, and patch updates
Account maintenance and SSO experience
Linux Operating System Experience
Knowledge of Endpoint Detection and Response (EDR) and other cybersecurity tools
Security+ Certification
ABILITY TO WORK REMOTE:
Periodically remote. The work associated with this role is expected to be performed mostly onsite, though may require periodic travel for onsite support to our offices and customers.
$69k-93k yearly est. 3d ago
Managed IT Help Desk Tier 1
Dex Imaging 3.7
Remote job
DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people.
Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities:
Examples of key duties are interpreted as being descriptive and not restrictive in nature.
Identifies, diagnoses, and resolves any assigned support requests
Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system
Provides one-on-one end-user problem resolution over the phone
Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals
Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements
On-going self-training to preserve professional skillsets required to perform job duties
Provide after-hour support for clients during scheduled on-call rotation
Assist in Managed IT Projects as instructed by Project Team Manager
Assists in creating materials/documentation for end-user frequently asked questions (FAQs)
Train users on network login, printing, accessing network shares, printing, scanning and software applications
Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites
Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues
Takes ownership of tasks and follows through to ensure complete resolution
Takes a personal interest in, and responsibility for, quality of work performed, or work associated with
Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members
Provide accurate time estimates for how long a task will take to complete
Understand that the success of individuals is measured by the success of their teams
Qualifications:
Excellent verbal and written communication skills
1-3 years experience providing IT support to end users
Managed IT Services experience desirable
Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365
Experience leveraging PSA ticketing system and RMM tools for remote management
Certifications such as CompTIA A+ are desirable
Work Week Format:
Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC)
Remote Work Schedule varies based on scheduling and approval by Service Manager
Lunch schedule varies on team availability and is limited to one hour
Attendance to training or called meetings is mandatory
Mandatory on-call rotation schedule as required
$31k-40k yearly est. Auto-Apply 60d+ ago
IT Technician
JBA International 4.1
Remote job
We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.
EVPassport is a worldwide company with team members spread across the United States and Europe, so it is essential that the individual filling this role is comfortable with 'time zone hopping'. We have other team members that will also be controlling IT systems but this individual will be the lead in onboarding new users, integrating new applications / services, and onboarding, off-boarding team members.
Responsibilities
Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
Knowledge of Google Workspace, Slack, Salesforce, Figma, JIRA, Zendesk, Okta, 1Password, and others
Experience with mac OS, Windows 11, iPad OS, and iOS
Understanding of VPN access
Familiarity with SSO implementations with FIDO keys
Bonus points if knowledgeable in Apple Business Essentials, Kandi and / or JAMF
Check computer hardware (mostly laptops) to ensure functionality
Install and configure appropriate software and functions according to specifications
Assist with security training and implementing new processes to ensure corporate security compliance
Develop and maintain local networks (office networks) in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
Requirements
Proven experience as IT Technician or relevant position
Excellent diagnostic and problem solving skills
Excellent communication ability
Outstanding organizational and time-management skills
In depth understanding of diverse computer systems and networks
Good knowledge of internet security and data privacy principles
Degree in Computer Science, engineering or relevant field
Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
Benefits
As part of full-time employment, we offer health care, dental, and vision benefits from leading providers. Each employee is entitled to unlimited paid time off and sick leave.
Health Care Plan (Medical, Dental & Vision)
Paid Time Off (Vacation, Sick & Public Holidays)
Work From Home
Stock Option Plan
$75k-130k yearly est. 60d+ ago
Student Information Systems Coordinator
Strideinc
Remote job
Residency Requirement:
Must be an Arkansas resident
This a school base role. You must be able to travel to the school office M-F between 8am and 5pm. The office is located in Little Rock, AR
K12, a Stride Company, believes in Education for ANYONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace.
Passionate Educators are needed at the Stride K12 partner school, Arkansas Virtual Academy (ARVA). We want you to be a part of our talented team!
The mission of Arkansas Virtual Academy (ARVA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!
The Student InformationSystems (SIS) Coordinator is a very important contributor to the effective collection, analysis, maintenance, and reporting of data for students who are enrolled or enrolling within Arkansas Virtual Academy. Maintaining Arkansas Virtual Academy's Student InformationSystems and the state of Arkansas' reporting system - eSchool and TRIAND are vital components of this role.
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Capacity to work effectively and efficiently, with a high degree of accuracy, in local databases and systems, state testing systems, and K12's student informationsystems are requisite for success in this role in our commitment to ensure a high-functioning team and virtual school environment.
Accurately maintains the school's student records in the state of Arkansas' student informationsystem - eSchool; serves as liaison with coordinators throughout the state to clarify anomalies with other schools;
Performs data entry into the student informationsystem (SIS); verifies accuracy, corrects errors and resolves issues; responsible for recognizing probable conflicts and producing innovative solutions
Coordinates with the ARVA SIS Administrator for accurate reporting of numerous state-required reports; supports administrators with completion of reports to regulatory entities and K12 as well as Adhoc reporting.
Develops, implements and enforces processes to audit student files on an on-going basis; verifies student attendance records, including source data and ADE uploads.
Provides state reporting support
Handles sensitive student issues, while maintaining confidentiality as outlined in the Department of Education Family Educational and Privacy and Education Code
Effectively communicates technical concepts and ideas clearly and early through verbal and written communication.
Incorporates and improves internal procedures, tools, and documents to provide a high level of application integrity and availability and to ensure timely, effective and delivery of vital student information with time to review for accuracy.
Provides direction and support for individuals working within SIS systems.
MINIMUM QUALIFICATIONS:
Two (2) years of data management experience, Excel preferred
Strong analytical skill
Organizational and time management skills
Professional experience using Microsoft Excel, Word, Outlook and PowerPoint
Proficient with data entry/using databases; Web proficiency
Ability to pass required background check
PREFERRED QUALIFICATIONS:
Experience working within eSchool and/or TRIAND
Experience with sampling and auditing practices
Bachelor's degree
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is an office based position that is located in Little Rock, Arkansas.
Job Type
Regular
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting *********************.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
$56k-83k yearly est. Auto-Apply 32d ago
Tech Support Analyst
Modern Office Methods 3.8
Remote job
OVERVIEW & PURPOSEOptimized IT provides Managed IT Services to small to mid-sized organizations including Business, Not-for-Profit, and K-12 markets. We are seeking a highly skilled Tech Support Analyst with good client communication skills and an appetite to solve problems.The Tech Support Analyst will be a key member of our Service Operations, responsible for monitoring, maintaining, and troubleshooting clients' IT infrastructure. Reporting to the Director of Service, the Tech Support Analyst will provide mid-level support, ensuring the stability and uptime of clients' networks, servers, and systems.ESSENTIAL FUNCTIONSHandle technical issues encountered by customers, providing guidance, troubleshooting assistance, and resolution strategies.Conduct analysis of network and system performance data, identifying trends, anomalies, and potential areas for improvement or optimization.Maintain monitoring and alerting configurations within the RMM platform, for troubleshooting and proactive problem resolution.Escalate troubleshooting efforts for critical incidents and outages, coordinating with internal teams, vendors, and clients to minimize impact and restore service expeditiously.Collaborate with NOC Engineers and other technical teams to develop and implement solutions, enhancements, and best practices for clients' IT environments.Participate in the evaluation, testing, and deployment of new technologies, tools, and methodologies to improve the efficiency and effectiveness of ALL operations.COMPETENCIESStrong proficiency in Microsoft Server and Desktop Operating Systems (2019/Win 11 and newer).In-depth knowledge of Microsoft patching for both Server and Desktop Operating Systems (2019/Win 10 and newer).Strong understanding of networking concepts (subnets, NAT, DHCP, DNS) and protocols for designing and troubleshooting networks.Experience with virtualization technologies (VMware, Hyper-V) for resource optimization and high availability configurations.Strong firewalls skills (SonicWall, Fortinet a plus), intrusion detection/prevention systems, and security architectures.Proficient in backup and disaster recovery solutions for data protection and business continuity.Exceptional attention to detail and accuracy in documentation and incident analysis.Superior time management and multitasking skills in a dynamic environment.Excellent organizational skills for maintaining workflow order.Strong communication skills for collaboration with teams, customers, and vendors.Self-motivated and proactive with problem-solving.Adaptability to change and ability to perform under pressure.PERKSAn easy-going environment and culture (we all enjoy what we do) The flexibility to work from home (we run a hybrid office) A laptop setup and your own lego set on your first day!A Proactive Approach to Ongoing Training to help you develop life-long skills SUPERVISORY RESPONSIBILITYThis position has no supervisory responsibility.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, mfds, fax machines, software, and calculators.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Highly mobile position. May require lifting (up to 30 pounds) of computer, server or network equipment and related accessories.
Writing and typing abilities required for computer functions.
Requires standing, walking and driving a vehicle for extensive periods of time.
POSITION TYPE & EXPECTED HOURS OF WORKEXEMPTThis is a full-time position. Days and hours of work are Monday through Friday, 11:00 a.m. to 8 p.m EST (8 a.m. to 5 p.m. PST). This position is part of an on-call rotation for evening and weekends.TRAVELThis position requires minimal travel.REQUIRED EDUCATIONAssociate degree or work experience equivalent OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.EQUAL OPPORTUNITY EMPLOYEROptimized IT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
PI2c55c999f381-26***********2
$27k-39k yearly est. Easy Apply 1d ago
Nutrition Technical Information Specialist
Lac Federal 3.2
Remote job
Full-time Description
LAC seeks a bilingual Technical InformationSpecialist (TIS) specializing in Human Nutrition to support a major federal information center and website. The Specialist will be responsible for researching, creating, and updating web content using evidence-based, authoritative sources on food and nutrition related topics in both English and Spanish. The Specialist will use monthly website analytics to improve content The Specialist will also assist with planning and developing online exhibits and outreach campaigns to promote web content. In collaboration with IT staff, the Specialist will develop and disseminate user surveys and analyze responses to suggest improvements to the user experience and site content. This position can be performed remotely from anywhere in the United States. This is a full-time, benefited position.
Responsibilities
Support web content management for multiple federal websites including focusing on nutrition, dietary recommendations, and related public health issues.
Analyze site analytics
Compose original content in English and Spanish; translate existing content to/from Spanish
Develop, disseminate and analyze user surveys to identify potential improvements to the site
Support creation of online exhibits and outreach campaigns
Ensure all content meets federal guidelines for accessibility (Section 508, Plain Language)
Requirements
Master's degree in nutrition, public health, or related field
Excellent bilingual reading comprehension and written communication skills required in English and Spanish.
Experience using a content management system to manage website content, Drupal experience preferred
Previous experience conducting outreach to various customer groups in a variety of mediums such as presentations, trainings, exhibits, conferences, developing content for programs, etc.
Experience in the growth and maintenance of websites, assessing customer needs, and implementing plans to develop websites to address those needs.
Experience with web analytics to analyze user trends
Prior experience in reference service work (i.e. providing responses to customer or public inquires) strongly preferred
Experience in general nutrition is not required, but helpful.
Physical Requirements
Ability to remain seated and work at a computer for extended periods.
Use of standard office equipment, including keyboard, mouse, and phone.
Participation in virtual meetings and online presentations as needed.
Occasional handling of light materials up to 10 pounds.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long-Term Disability
Training & Development
EEO Statement
The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.
Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Salary Description $65,00 - $74,000
$74k yearly 21d ago
Field Action Specialist
Agilent Technologies 4.8
Remote job
The Product Quality Incident Management (PQIM) Field Action Specialist's responsibilities include managing Field Action Activities for medical and non-medical products. This role involves developing and leading Field Action strategies and Field Safety Execution meetings, as well as managing recalls, field notifications, advisory notices, and correction processes for both medical and non-medical products. Key responsibilities include preparing customer notification and acknowledgement letters, coordinating field notices, and submitting required communications to Health Authorities and notified bodies. Additionally, you will manage status updates, draft follow-up letters, and monitor regulatory termination requests to ensure timely and compliant closure of all actions.
The position includes monitoring of the escalated product quality issues, executing the Field Actions, and verification of their effectiveness until closure by:
Collaborate with product investigation and CAPA teams to gather event information and document investigations for presentation in decision-making meetings.
Generate consignee lists and coordinate notifications and customer contacts with Field Service teams.
Review and verify investigation summaries and quality documentation to ensure compliance and readiness for regulatory inspections.
Develop field action strategies, draft safety notices and customer letters, and manage stakeholder reviews for accuracy and alignment.
Report field actions to global Health Authorities and notified bodies, and work closely with in-country teams to ensure timely execution.
Maintain and enhance QMS processes and procedures related to Field Actions, driving continuous improvement.
Track customer follow-ups and acknowledgements, ensuring documentation is clear, accurate, and inspection-ready.
Communicate updates across the broader Agilent organization regarding Field Action activities.
Monitor and influence progress on Field Action status updates by hosting meetings and following up with in-country contacts, documenting all efforts.
Engage with global Health Authorities to inform them of actions, provide status updates, and request closure of Field Actions.
Demonstrate excellent writing and communication skills, representing Agilent professionally to internal teams and global regulatory bodies.
Job Responsibilities:
Evaluate escalation data related to potential Field Actions and determine appropriate next steps.
Support business investigation teams by reviewing presentation materials, ensuring investigations are thorough, and follow-up actions are addressed promptly.
Collect, extract, and analyze data related to product corrections, including CAPAs, NCRs, and SCARs associated with Field Actions.
Notify relevant bodies (e.g., TUV, UL, or others) of Field Action decisions in compliance with regulatory requirements.
Provide metrics and reporting for Field Actions to support Executive Management Reviews, business Management Reviews (MRs), and other product review meetings.
Stay current on evolving regulations and guidelines within the IVD space and recommend changes to maintain compliance.
Analyze and evaluate systems and processes regularly to identify opportunities for improvement and enhance service to internal stakeholders.
Participate in internal and external quality audits, including planning, execution, and follow-up activities.
Perform ad-hoc tasks related to the Field Action process as needed.
Project-Related tasks
Support Field Action investigations, ensuring timely and accurate data collection and documentation.
Lead and participate in cross-functional projects addressing Field Action-related issues and driving resolution.
Qualifications
Bachelor's or master's degree in engineering or a Scientific/Technical discipline
Minimum 8 years of relevant professional experience in the Medical Device (MD), In Vitro Diagnostics (IVD), Pharmaceutical, or related Life Science industry.
Minimum 8 years of experience managing remedial actions, including Field Actions, Field Safety Notices (FSN), or Field Safety Corrective Actions.
Exceptional professional writing skills in English, with the ability to communicate clearly and effectively with global regulatory authorities and internal stakeholders.
Strong knowledge and prior experience with FDA, EU MDR, and Health Canada field action regulations and execution processes.
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least December 30, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $87,600.00 - $164,250.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: OccasionalShift: DayDuration: No End DateJob Function: Quality/Regulatory
$87.6k-164.3k yearly Auto-Apply 8d ago
Resource Solutions Project Professional
UHY 4.7
Remote job
JOB SUMMARYUHY is a global accounting network with 330 offices and 8,600 staff in 101 countries. In the United States, UHY provides audit & assurance, tax, advisory, and consulting services. Our Resource Solutions Group delivers specialized services for the Office of the CFO, offering experienced interim professionals for a wide range of accounting and finance projects.JOB DESCRIPTION
Leverage your expertise to drive mission-critical accounting and finance projects for mid-market to large-size clients. As an experienced professional, you'll address complex challenges across diverse industries.
Ideal Candidate Profile
Self-starter who thrives in dynamic environments
Quickly assesses situations and develops effective solutions
Works independently while collaborating with client teams
Example Responsibilities and types of engagements:
Serve as Interim Controller, overseeing financial operations
Manage accounting functions, transactions, and month-end closings
Prepare and analyze financial statements, budgets, and forecasts
Implement and monitor internal controls for regulatory compliance
Lead special projects (e.g., system transitions, audit preparations, M&A financial integrations)
Requirements
10+ years of experience in accounting, finance, or related fields Experience working in complex, multi-entity corporations Exceptional problem-solving skills Strong self-motivation and initiative in ambiguous situations Proficiency in accounting applications (e.g., NetSuite, Oracle, SAP) and data analysis tools Bachelor's degree CPA or equivalent certification preferred Effective communication skills across all organizational levels Ability to pass thorough background checks (criminal, credit, education, certification, references)
We Offer
Diverse project opportunities with mid-market to large enterprises
Comprehensive benefits: Medical/dental/vision insurance, Paid Time Off, Paid Holidays, 401K, Life Insurance
WHO WE ARE
UHY is one of the nation's largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients' business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms.
WHAT WE OFFER
POSITIVE WORK ENVIRONMENT
Enjoy a collaborative and supportive work environment where teamwork is valued.
ATTRACTIVE COMPENSATION PACKAGES
Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual.
COMPREHENSIVE BENEFIT PACKAGE
Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.
$66k-87k yearly est. Auto-Apply 60d+ ago
Technical Specialist - IT Information Security (Golden Colorado)
Con Edison 4.9
Remote job
Join us at Con Edison where you will leverage your threat intelligence expertise to make a real impact. As a technical specialist, you will collaborate with public and private partners to create cutting-edge cybersecurity guidance and reports. This role offers a unique opportunity to network with top security specialists from various organizations within a dynamic public-private intelligence fusion center. Your strong knowledge of OT (operational technology), utilities, or industrial control systems will be highly valued and essential for this position. Required Education/Experience
Master's Degree in Information Technology, Cybersecurity, Computer Science, or a related field and with a minimum of 6 years of work-related experience or
Bachelor's Degree in Information Technology, Cybersecurity, Computer Science, or a related field and with a minimum of 8 years of work-related experience
Relevant Work Experience
Top Secret Security clearance or eligible, required.
Previous cybersecurity experience, required.
Previous senior level experience with cyber threat intelligence, preferred.
Previous utility or OT experience, preferred.
Skills and Abilities
Strong written and verbal communication skills
Ability to work within tight timeframes and meet strict deadlines
Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
Licenses and Certifications
Driver's License Required
Other: Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc. Preferred
Physical Demands
Sit or stand to answer a phone for the duration of the workday
Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
Ability to read small print and symbols
Additional Physical Demands
The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
Must be able and willing to travel, as needed.
Must be available 24/7, on call, and/or participate in off-hour emergency response activities as required.
Core Responsibilities
Onsite three days per week in Golden, CO required.
Stay current on cyber threat intelligence (CTI) developments and trends.
Provide expert guidance to shape and strengthen the threat management strategy.
Develop CTI awareness, investigation, remediation reports.
Develop threat hunting packages and track remediations for findings.
Update CTI metrics and dashboards.
Work with external CTI stakeholders and provide analysis on industry direction.
Attend external CTI events.
Provide guidance and training to junior analysts.
$80k-102k yearly est. Auto-Apply 10d ago
Information Systems Analyst - Public Works
City of San Jose, Ca 4.4
Remote job
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work.Visithere to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and hereto learn more about San José.
The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran statusor any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ************, 711 (TTY), or via email at *************************.
About the Department
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Public Works Department isseekingan individual whose values align with the values of the City's employees.
The Department of Public Worksis responsible fordelivering capital improvement projects for a wide variety of City facilities and infrastructure,maintaining City facilities and fleet assets,facilitatingand regulating development activities, and providing animal care and services. The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work.
Position Duties
The Department of Public Works is recruiting to fill an InformationSystems Analyst (ISA) position within the Enterprise GIS (Geographic InformationSystems) team.
Salary range(s) for this classification is $141,894.48- $172,885.44annually. This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall bedeterminedby the final candidates' qualifications and experience.
The Enterprise GIS teamoperatesout of the Department of Public Works but works across thecityto coordinate GIS efforts, lead multi-departmental GIS projects, geospatially-enable City business systems, and administer Enterprise GIS infrastructure for citywide use. Thecityhas standardized on a modern technology stack consisting of Windows Server, Esri ArcGIS platform,VertiGISStudio, Safe Software FME, and SQL Server enterprise geodatabases. Thecityhas an enterprise license agreement with Esri, and the Enterprise GIS teammaintainsa large Enterprise GIS server environment with public and internal-facing ArcGIS Server instances, complementary ArcGIS Portal and ArcGIS Online organizations, an SDE environment featuring a data catalog with over 1,000 feature classes, and integrations with dozens of business systems.
The ISA is a professional-level position in the IT professional management series and responsible for GIS system administration, database design, business system integration, application development, and implementation of large-scale enterprise projects. The position requiresa GIS professional withbroadtechnical experience as well as the ability to take initiative and direct others. The ideal candidate must be a strong individual contributor that is able to take full ownership of projects, designing solutions in alignment with City Enterprise GIS standards and industry best practices and working at a hands-on level to build, implement, and support such solutions. The positionalsodemands proven ability to troubleshoot and resolve complex technical issues with limited resources.Advanced knowledge of the ArcGIS platformand experience with GIS server administrationisrequired.Experience with VertiGISStudioand GISwebapplication developmentin an Esri environmentis highly desirable.
The GIS ISA reports to the Enterprise GIS Manager. This positionis responsible forprogramming that supports the development and maintenance of major applications used citywide.
Key responsibilities and duties may include,but are not limited to the following:
* AdministerEnterpriseGIS server environment (ArcGIS Enterprise,VertiGISStudio, FMEServer), including planning for and conducting system upgrades; applying and confirming patches; capacity planning and load testing; publishing and tuning services; managing backups; troubleshooting and resolving system issues; managing security policies, user accounts, roles, and permissions; andmaintainingsystem documentation.
* Meet with business owners and end users to gather and document requirementsfor GIS solutions.Design, build, and deploy mapping applicationson the ArcGIS platform. Provide documentation, training, and support to end users.
* Developandmaintainweb mapping applications using VertiGISStudio Web 5.x, including web map authoring, site configuration, and development of print templates, reports, and workflows.
* Develop andmaintaincomplex geoprocessing routines and ETL workbenches using FME and/or Python.
* Conduct data modeling and design activities for new datasets by analyzing inputs and developingappropriate schemasin alignment with City standards.
* Build and support GIS integrations with citybusiness systems.
* Lead large-scale, cross-department Enterprise GIS projects. Work collaboratively with departments to reduce program redundancies and support effective use of enterprise resources. Train end users on enterprise standards and best practices;provide development oversight and guidance.
In addition, this position is part of a team responsible for providing GIS support in the Emergency Operations Center (EOC) when activated. This position requires to work onsite, 5 days/week during probationary period. After successful completion of probation, new hires may be allowed to work remotely 1 day/week.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered foradditionalopportunities that mayutilizethe applicants from this recruitment.
Minimum Qualifications
Education:Abachelor's degreefrom an accredited college or university in arelevant field.
Experience:Four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of computer systems, or application development and/or support.
Acceptable Substitutions:
* Additionalyears of increasingly responsibledirectly relatedwork experience may be substituted for education on a year-for-year basis.
* Completion of amaster's degreein a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of computer systems, or application development and/or support.
Certifications:
* Possession of a valid State of California driver's license may berequired.
* Certification as a Microsoft Certified Systems Engineer (MCSE), or equivalent certification from a professional organization, may be required, if assigned to positions working with computer networks.
Other Qualifications
The ideal candidate willpossessthe following competencies, asdemonstratedin past and current employment history. Desirable competencies for this position include:
Job Expertise-Demonstratesknowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Candidates must have advanced experience with the ArcGIS platform and VertiGISStudio.
Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Demonstrates ability to provide training to technical and non-technical users in small and large group settings and ability to produce technical documentation, such as system and application design documents, migration plans, standard operating procedures, and other technical policies and procedures.
Teamwork & Interpersonal Skills-Develops effective relationships with co-workers and supervisors by helping othersaccomplishtasks and using collaboration and conflict resolution skills.
Analytical Thinking -Approaches a problem or situation by using a logical, systematic, sequential approach. Demonstrates ability to isolate and resolve performance and other technical issues within a complex enterprise server environment.
Problem Solving-Approaches a situation or problem by defining the problem or issue;determinesthe significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Applies sound problem solving to the design and buildout of geospatial solutions by gathering requirements and selectingappropriate toolsand methods to deliver an efficient and cost-effective solution.
Project Management-Ensures support for projects and implements agency goals and strategicobjectives.
Selection Process
The selection process will consist of an evaluation of the applicant's training and experience based on the application, resume and cover letter. You must answer all questions to beconsidered,or your application may bedeemedincomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that the use of AI content in your responses may result in your removal from the hiring process. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.
Please upload a resume and cover letterthatoutlinesyour qualificationsand experience related to the ISA position outlined under Position Duties.
If you have questions about the duties of these positions, theselectionor hiring processes, please contact Diana Gonzalez at ****************************.
Additional Information:
Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.
You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.
Please note that applications are currently not acceptedthrough CalOpps or any other third party job board application system.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email ************************* and we will research the status of your application.
AI and the Hiring Process
We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be avaluable tool for learning, research, and professional growth. We encouragecandidates to use AI responsibly as a support in preparing application materials, liveassessments, and interviews. However,we value authenticity, accuracy and truthfulness.Application responses and interview answers must reflect your ownknowledge, skills, and experiences. While AI can supplement preparation, it cannotreplace the originality and judgment we look for in our employees. This ensuresfairness,transparency, and equityfor all applicants in the hiring process.
$141.9k-172.9k yearly 60d+ ago
Systems Administrator II - Information Technology
Ashland University Portal 4.6
Remote job
This position is responsible for the secure and highly available operations environment supporting the students, staff, and faculty. This role will also direct the effort to install, maintain, administer, upgrade, and continuously improve the institution's operating environment to ensure ongoing reliability, performance, and security. The position will also help plan, design, and support IT infrastructure projects for the IT office as well as other business units. Essential Position Duties and Responsibilities: Maintains, monitors, and supports the infrastructure environment and facilities. Coordinates and works on multiple cross-functional projects with potential of multiple concurrent users ensuring control, integrity, and accessibility. Manage institution VMware cluster by performing routine maintenance, maintaining data retention practices, and supporting DR solutions. Manage and maintain campus Active Directory environment, email, file and print, user creations and rights, GPO's, etc. Share responsibility for core network infrastructure such as DNS , DHCP , and firewalls both hardware and virtual. Maintain all campus servers and networking hardware under your control with appropriate OS and software patches and updates. Ensure documentation for systems is up to date, and all system changes are made using departmental change control procedures. Reports, recommends, and ensures infrastructure systems are secure. Will be required to analyze audit trails to detect violations, adherence, compliance, and security investigations. Assist in troubleshooting and maintaining network, server, and end user equipment. Monitors systems operating capacity in terms of disk space storage, and CPU utilization. May validate voice network configurations. Provides support for infrastructure connectivity or related network/communication issues. Administers SANs related to hardware, software, capacity management, backups, archival, DR, provisioning, installation, troubleshooting, design, and monitoring. Other duties as assigned by the Director of Infrastructure and Security.
Physical Demands
Office environment with some lifting and hauling of equipment up to 60 lbs. Typical work week: 8AM - 5PM, however, some weekend and evening work hours required Hybrid work from home negotiable Cellphone availability during normal and after work hours required Valid driver's license and ability to drive to remote campus locations and attend training as assigned
Required Qualifications
Education: BS/MS in technical field, preferably in computer science, engineering or related. Associates degree combined with certifications may be substituted Experience: Requires three (3) to five (5) years of relevant experience deploying and/or administering infrastructure solutions Knowledge and experience in Windows Server and Linux (System Administrator level) Knowledge and hands-on experience in network security products and technologies (i.e. Firewalls) Experience with virtualization and containerization (i.e. VMware, Docker) Knowledge and experience with scripting (Bash, Python) Skills: Should be technically adept, capable of learning, maintaining and providing basic troubleshooting for various types of network infrastructure and security technologies Strong technical troubleshooting abilities and experience with systems, storage, and networking Customer facing skills, excellent interpersonal and verbal communication and the ability to generate strong and lasting relationships with our customers Ability and willingness to travel occasionally to our off-campus sites Self-learning capabilities Willingness, discipline and self-motivation to work productively and efficiently Must have organizational skills and be able to make sound decisions independently Must possess excellent interpersonal, communications and collaborative skills and have experience working in a service capacity with direct customer interaction Must be able to build team support as well as have the ability to work cooperatively with all levels of the university community
$92k-112k yearly est. 60d+ ago
Federal Systems Integrator, Lead
Asana 4.6
Remote job
The Channel and Ecosystems team is dedicated to accelerating Asana's growth and market reach through partnerships and fostering a thriving partner network. We build and nurture relationships with Channel Partners (VARs, Services Partners, Distributors, Systems Integrators), Technology Partners (ISVs, App Partners) and Strategic Alliances to support Asana customers across geographies through our partners' specialized expertise, consulting and technical
The Federal Systems Integrator (FSI) Lead role at Asana is responsible for supporting the AsanaGov business by building, enabling, and scaling a high-impact partner motion across federal systems integrators and our distributor ecosystem. This role drives end-to-end FSI recruitment, onboarding, and enablement, and forges strong go-to-market execution with CarahSoft and channel teams to accelerate public sector growth. We partner with functional leadership to stand up a net-new public sector partner motion that grows our business, organizational effectiveness, and efficiencies.
We're looking for an FSI Lead to own the cradle-to-grave lifecycle of our federal SI ecosystem. This leader will identify, recruit, and enable priority FSIs, ensure operational excellence across partner processes and tools, and coordinate cross-functional stakeholders to turn strategy into results. They are comfortable working with executive stakeholders and rolling up their sleeves on hands-on enablement. They identify, manage, and mitigate risks, and establish repeatable partner management processes that scale our business.
This role is based in the Washington, D.C. area with an emphasis on looking for someone to stay close to the FSI community. Most major FSIs and niche SIs are based in D.C./Virginia, and proximity is critical to relationship-building and execution.
What You'll Achieve:
Establish Asana's FSI partner motion for public sector, supporting AsanaGov across recruitment, onboarding, enablement, and ongoing performance management.
Build and own relationships with priority federal SIs; target, engage, and progress large, named FSIs (e.g., GDIT, Booz Allen, Raytheon) into productive partners.
Drive a cohesive sell-through model between FSIs, Carahsoft (our distributor), and Asana channel CPMs; align operating rhythms, workflows, and performance tracking.
Create and run scalable partner enablement: deliver training, stand up “better together” materials, guide partner portal access, and establish repeatable playbooks.
Collaborate with AsanaGov leaders and Product to align partner motions with roadmap, integrations, and field enablement needs.
Proactively surface misalignment and risks across partners and internal teams; gain consensus on actions and track to resolution.
Define year-one MBOs; establish KPIs, reporting cadences, and mechanisms to measure partner productivity and pipeline impact.
Contribute to job description, interview panel alignment, and process to rapidly staff and operationalize the motion.
About you:
Based in the Washington, D.C. area (required) to engage closely with the federal SI ecosystem.
Deep understanding of the federal/public sector landscape and FSI ecosystem; security clearance preferred but not required if you know the market and stakeholders.
Hands-on operator who “checks ego at the door”; equally comfortable engaging C-levels and executing tactical enablement (e.g., portal access walkthroughs).
Experience recruiting, onboarding, and enabling partners; proven ability to take a net-new partner motion from concept to repeatable execution.
Familiarity working with distributors; experience collaborating with CarahSoft or similar is a strong plus.
Strong cross-functional collaboration with Product, Channel, and Public Sector leaders; ability to align partner priorities with roadmap and go-to-market.
Process- and outcomes-oriented; sets clear roles and responsibilities, drives accountability, and implements scalable partner management workflows.
Excellent communication, relationship-building, and change management skills across technical and non-technical stakeholders
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we'll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $172,000-$196,0000 The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
#LI-Remote
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
$172k-196k yearly Auto-Apply 10d ago
Clinical Field Specialist, NYC Metro
Trisalus Life Sciences, Inc. 3.8
Remote job
Duties and Responsibilities:
The Clinical Field Specialist responsibilities will provide clinical insight and educational support and training on the technical applications of TriSalus Life Sciences products and will establish and maintain strong customer relationships with Interventional Radiology healthcare professionals and organizations. The Clinical Field Specialist will work with the Sales Managers within defined geographic area to meet existing and potential customers and champion the clinical needs for customers. This role will discuss and demonstrate how TriSalus products can help clinician providers achieve their goals and meet patient needs. By providing case coverage, the Clinical Specialist will provide technical training in a clinical and/or interventional radiology environment and contribute to improving the overall customer experience by focusing on clinical uses, education and gathering customer insights. The Clinical Field Specialist will work closely with others in the organization (i.e. Sales, Service, Marketing, R&D etc.) to ensure customer needs are being met.
Responsibilities :
Meets with existing and potential customers to identify their clinical needs, goals, and constraints related to patient care and provides creative and feasible solutions using company products.
Serves as the primary resource for clinical support in the areas of coverage, troubleshooting, and in-service education for the company products.
Informs the customer on the latest product, therapy and technology developments in the industry by actively engaging in procedural and technical discussion.
Assist in sales and ongoing support of TriNav to promote consistent utilization.
Transfers account knowledge and other requested information to the Sales Manager on a weekly basis.
Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required.
Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively deliver presentations and event creation/coordination with key Opinion Leaders.
Must act with a sense of urgency, with a focus one driving utilization and ensuring excellent procedural outcomes.
Understand company's and competitors' products and workflows and provide recommendations on improvements
Has a strong desire to work in a fast-paced, startup environment while consistently adapting to change.
The ability to work independently within a teamwork environment.
The Clinical Field Specialist reports to the Area Sales Director.
Qualifications
Education & Certifications:
BA/BS or equivalent in related discipline preferred
Work Experience:
Clinical teaching/in-servicing, medical training (RN, IR Cath Lab Technician, etc.) preferred.
5+ years of directly related experience in heathcare medical industry preferred
Strong clinical orientation, experience with products for use in interventional radiology, radiology/cardiology strongly preferred.
Proven skills in leadership, management and communication including presentations
Knowledge, Skills & Abilities:
Ability to influence clinical decision making
Ability to work independently in the context of a team environment
Ability to meet vendor credentialing requirements
Proven ability to build maintain positive relationships with peers and colleagues across organization levels
Excellent verbal and written communication skills, including ability to effectively communicate with Executive team and outside customers
Positive, humble attitude that seeks feedback and accepts it from all comers; owns mistakes, learns from them and quickly makes the correction
Computer proficiency (MS Office - Word, Excel and Outlook)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude.
Physical Requirements:
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Up to 50% domestic and overnight travel to meet the client's needs - required
$35k-60k yearly est. Auto-Apply 60d+ ago
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