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Information systems supervisor skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Dale Musser Ph.D.,
David Garaventa
Below we've compiled a list of the most critical information systems supervisor skills. We ranked the top skills for information systems supervisors based on the percentage of resumes they appeared on. For example, 8.2% of information systems supervisor resumes contained pcs as a skill. Continue reading to find out what skills an information systems supervisor needs to be successful in the workplace.

15 information systems supervisor skills for your resume and career

1. PCS

Here's how information systems supervisors use pcs:
  • Provided support for employees and management with technical issues with PCs, laptops, registers, networks, printers, phones.
  • Installed peripherals such as printers, scanners, keyboards, mice, and other external hardware on more than 500 PCs.

2. SQL

Here's how information systems supervisors use sql:
  • Supervised in the planning, design, and development of several statistical databases using Access 97/2000/XP and SQL programming language.
  • Implemented an MRP system, integrated an SQL WMS system with MS Dynamic GP using e-connect.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how information systems supervisors use customer service:
  • Provide exceptional customer service by effectively and efficiently managing the technical help desk utilizing TrackIT, an incident reporting system.
  • Reorganized the Information Technology organization through a defined execution model centered on customer service and cost optimization.

4. Data Integrity

Data integrity denotes the consistency or accuracy validation of data in the whole lifecycle of data. It ensures the security of traceability and search-ability of all data in a person's device to the source.

Here's how information systems supervisors use data integrity:
  • Communicated opportunities and enhancements to improve data integrity, database structures, data processing, and data retrieval tools.
  • Identified system limitations and recommended solutions for future needs for hardware, data retention, data integrity and security.

5. HIPAA

Here's how information systems supervisors use hipaa:
  • Created new HIPAA Security policy and supporting procedural documentation to comply with updated federal regulations covering health care organizations.
  • Established security policies and procedures that mitigated risks and enabled agency to comply with HIPAA regulations.

6. Direct Reports

Here's how information systems supervisors use direct reports:
  • Supervised direct reports and oversight of the department as a whole.
  • Fostered a 6% decrease in absenteeism amongst direct reports through effective coaching, counseling, and positive reinforcement.

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7. LIS

Libraries and Information Sciences, LIS, is the scientific and professional study of how information and information media are produced, disseminated, discovered, evaluated, selected, acquired, used, organized, maintained, and managed, either in physical or digital format. LIS careers include, but are not limited to, College Librarian, Legal Librarian, School Librarian, Data Curator, Teaching Librarian, and Emerging Technology Librarian.

Here's how information systems supervisors use lis:
  • Managed implementation of a reference laboratory interface to the LIS.
  • Developed an imaging process for all LIS enabling quicker turnaround times which vastly improved section's efficiency.

8. Telecommunication

Here's how information systems supervisors use telecommunication:
  • Delivered exceptional support to users; resolved hardware, software, network and telecommunication issues.
  • Base Telecommunication Center supervised six personnel operating Teletypes, Optical Scanning Units and Secure Fax messaging machines and Cryptographic Encryption devices.

9. Computer System

Here's how information systems supervisors use computer system:
  • Managed project to develop computer system to automate/ integrate shipping process with the existing inventory system.
  • Performed Senior Operator and Systems Administrator duties and unit level maintenance functions on assigned computer systems.

10. IP

An IP - Internet Protocol is a unique number assigned to all devices connected to information technology, such as printers, routers, modems, etc. Each device or domain that connects to the Internet is assigned an IP address, and as packets are directed to the IP address attached to them, the data goes where it is needed. IP addresses are the identifier used to send information between devices on a network. They contain location information and make devices accessible for communication.

Here's how information systems supervisors use ip:
  • Administered Cisco Call Manager/Unity IP Phone System
  • Coordinated, scheduled and maintained over 500 classified and unclassified video teleconferences utilizing ISDN and IP based networks.

11. Software Applications

A software application is any computer program developed and used by consumers, such as Microsoft's suite of products (Office, Excel, Word, PowerPoint, Outlook, etc.), Internet browsers such as Firefox, Safari, and Chrome, or browser add-ons that Defendant preinstalls or causes to be preinstalled onto a Covered Product. The software application is designed to help the user perform specific tasks - personal, educational, and business functions.

Here's how information systems supervisors use software applications:
  • Managed the activities of all software applications for installations, implementations and development.
  • Designed departmental procedures and maximize software applications.

12. Desktop Support

Here's how information systems supervisors use desktop support:
  • Provided network administration and desktop support for unclassified and classified networks.
  • Supervised all Information Technology staff in Amarillo and Omaha locations including desktop support, back office, servers, and infrastructure.

13. Lan

Here's how information systems supervisors use lan:
  • Managed and maintained the LAN, which also included monitoring of network activity, management of user accounts and daily backups.
  • Provided technical support on secure and non-secure voice, data, and LAN to users on a daily basis.

14. User Accounts

A user account is a relationship established between a user and a computer, network, or information service that includes a user name, password, and all information related to the user. A user account may or may not allow a user to connect to a network, another computer, or other shared resources.

Here's how information systems supervisors use user accounts:
  • Organized and maintained end user accounts and security permissions using Active Directory in a Windows Server 2008 R2 environment.
  • Manage active directory computer and user accounts and exchange services, which service over 400 users during simulated exercises.

15. VoIP

Here's how information systems supervisors use voip:
  • Implemented a major upgrade to company's NEC PBX system in preparation for eventual implementation of a VoIP solution.
  • Trained and assisted the agencies with training of the VoIP phones.
top-skills

What skills help Information Systems Supervisors find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on information systems supervisor resumes?

Dale Musser Ph.D.Dale Musser Ph.D. LinkedIn profile

Associate Teaching Professor, University of Missouri

-Working on teams and collaboration - people skills matter a lot.
-Past accomplishments in delivering results while working with others
-Technical skills in target areas for job. The hottest areas right now: machine learning, large scale apps, and autonomous systems.

What hard/technical skills are most important for information systems supervisors?

David Garaventa

Director, Computer Information Systems and Cybersecurity Programs, Assistant Professor, CIS, Albertus Magnus College

The technical skills that are required are broad and tend to be business and/or industry-specific. If you are working in healthcare IT, the patient management platforms you use could be different from the client database used by a bank's IT team, for example. So, on the one hand, the recommendation would be to determine what platforms are most commonly used in your industry area and spend time mastering those platforms. On the other hand, most industries tend to have specific tools that are most commonly used, and spending time mastering those is important.

Going deeper into the subject, technical skills around project management, cloud infrastructure, security, and end-user support bridge across all industries. Having knowledge and skills in these areas will serve IT professionals well, no matter what field or industry they end up in. Again, it is challenging to recommend specific technical skills because the field of IT is so broad.

What soft skills should all information systems supervisors possess?

Michael McLaughlin

Faculty, Brigham Young University - Idaho

The ability to work well with people.

What information systems supervisor skills would you recommend for someone trying to advance their career?

Matthew Liotine Ph.D.Matthew Liotine Ph.D. LinkedIn profile

Clinical Professor and Director of Master of Science in Supply Chain and Operations Management, University of Illinois at Chicago

If a student decides to take time off before moving on to a job or graduate school, they should use that time to develop skills in which you may not receive formal training while in college. For example, skills like leadership, problem-solving, teamwork, and communication are going to be more vital than ever in the new norm.

What type of skills will young information systems supervisors need?

Peter Dordal Ph.D.Peter Dordal Ph.D. LinkedIn profile

Director for Information Technology, Loyola University Chicago

I'm leaving off software developers, and answering about our Information Technology graduates.

IT students entering the business world will need to know how to get the maximum leverage out of business systems. In many cases, this will mean writing their own specialized queries to extract the precise business intelligence needed; general-purpose "canned" queries just won't cut it. They will need a broad understanding of what software can accomplish for the enterprise and how to deploy new software effectively; this applies to software used in the office as well as to software used in manufacturing and shipping. And they will need to understand how to lease storage and computing resources from the cloud to meet not only predictable, long-term demands but also sudden short-term business projects.

Students working in database administration and management will need to be able to manage much larger volumes of data than a few years ago. They will need to be familiar with the great variety of new databases in order to pick the best tool for the job.
Students working in network management will need to be able to ensure that everyone has the bandwidth and server access they need, as those demands expand to include extensive video, low-latency real-time connectivity, and the regular transfer of huge amounts of data.

Students in cybersecurity will need to be fully acquainted with all the recommended best practices. However, they will also have to be able to anticipate and guard against potential new vulnerabilities. "By the book" protection is no longer sufficient.

List of information systems supervisor skills to add to your resume

Information systems supervisor skills

The most important skills for an information systems supervisor resume and required skills for an information systems supervisor to have include:

  • PCS
  • SQL
  • Customer Service
  • Data Integrity
  • HIPAA
  • Direct Reports
  • LIS
  • Telecommunication
  • Computer System
  • IP
  • Software Applications
  • Desktop Support
  • Lan
  • User Accounts
  • VoIP
  • Customer Support
  • System Administration
  • ERP
  • Linux
  • Network Security
  • Trouble Tickets
  • GIS
  • Unix
  • VPN
  • Software Systems
  • Troubleshooting Assistance
  • SharePoint
  • Management System
  • Microsoft Exchange
  • SOX
  • Novell
  • Technical Assistance
  • Windows Server
  • Network Operations
  • Computer Software
  • Teleconferencing
  • Computer Operations
  • System Security
  • COMSEC
  • Windows XP
  • Network Connectivity
  • MIS
  • AS/400
  • VTC
  • HRIS
  • HR
  • Computer Equipment
  • DOD
  • PBX

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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