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  • Senior IT Technical Trainer

    Govcio LLC

    Information systems technician job in Arlington, VA

    GovCIO is currently hiring for a Senior IT Technical Trainer with an active Secret clearance to plan, develop, and implement technical product or system training programs for federal customer. This position will be located in Arlington, VA and will be a remote position. Responsibilities: Plans, develops, and implements technical product or system training programs for customers, employees, and field support personnel. Technical training may include standard, repeatable modules, customized, and new product modules. Obtains information from customer and technical organizations, engineering, software, and product requirements to prepare training programs; prepares lesson plans and training materials; designs product demonstrations; develops course content; determines methodology; and coordinates the development of training aids. Conducts training sessions, demonstrations, and develops criteria for evaluating the effectiveness of training activities. Requires prior technical subject matter knowledge and experience. Confers with management, employees, and clients to gain knowledge of work situations requiring technical training and to better understand changes in policies, procedures, regulations, business initiatives, and technologies. Formulates teaching outline and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops. Continuously revises lesson plans to ensure course material reflects product features, meets new training requirements, and keeps technical information up to date. Facilitates the execution of all training programs. Monitors training costs to ensure the budget is not exceeded, and prepares budget reports to justify expenditures. Qualifications: High School with 9+ years training (or commensurate experience) ISD knowledge and experience towards the development of in-classroom instructional materials and other methods including, but not limited to training plans, storyboards, narrative scripts, graphics, etc. Experienced with developing and designing of computer based training. Possess a strong working knowledge of Adobe Captivate and the understanding Adobe create suite. Familiar with the best practices for designing training, utilizing ADDIE. Clearance Required: able to maintain Secret Clearance and able to acquire and maintain DEA Suitability. Company Overview: GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here's what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range: USD $110,000.00 - USD $120,000.00 /Yr.
    $110k-120k yearly 3d ago
  • Information System Security Engineer

    Mantech 4.5company rating

    Information systems technician job in Chantilly, VA

    MANTECH is seeking a motivated, career and customer-oriented Information System Security Engineer (ISSE) to join our team in Chantilly, VA. Responsibilities include but are not limited to: Maintaining, updating, and configuring logging/auditing tools across Sponsor networks and ensuring all network defense capabilities are kept current, patched, and securely configured Designing, testing, and integrating new security products as directed. Beta testing new capabilities when directed, and conducting software testing as required Maintaining a robust library of documentation, to include network diagrams for cyber defense capabilities and sensors, and making documentation available to all personnel with appropriate need-to-know Providing engineering support for all primary systems, such as network-based intrusion detection/prevention Maintaining, updating, and conducting routine vulnerability scanning across all Sponsor networks Ensuring all parts of the infrastructure are in compliance with patching/hardening requirements. Maintaining system baselines and configuration management items, including security event monitoring policies. Analyzing data flows into, out of, and across Sponsor networks to identify and rectify any security gaps Minimum Qualifications: Bachelor's degree and at least 3 years of experience with Risk Management Framework, JSIG, or similar security frameworks Department of Defense (DoD) 8570 Compliant, IAT Level III within 6 months of hire date Experience with Splunk continuous monitoring Must have the ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel, and industry partners. Strong Analytical and Critical Thinking Skills, Interpersonal and People Skills, Leadership Skills, Listening Skills, Multi-Tasking Ability, Communication Skills, Organizational Skills, and Presentation Skills. Preferred Qualifications: Experience with STIGs, EvaluateSTIG, ACAS, NESSUS, and other vulnerability compliance verification tools. Experience with scripting languages (PowerShell), application development (Java, Perl, Python, .NET), databases and analytical tools Experience with security and operational related use cases is desired Clearance Requirements: Must have an active DoD TS/SCI with the ability to obtain a polygraph. Physical Requirements: The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentation
    $75k-100k yearly est. 2d ago
  • UROLOGY SPECIALIST TECH

    University of New Mexico-Hospitals 4.3company rating

    Information systems technician job in Washington, DC

    Minimum Offer $ 19.28/hr. Maximum Offer $ 28.91/hr. Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: Urogynecology FTE: 0.05 PRN Shift: Days Position Summary: Assist with full range of advanced patient care duties to include triage, treatment and procedures. Perform a variety of clerical duties in support of department. Monitor Quality Assurance activities. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment my include neonate, pediatric, adolescent, adult and geriatric age groups. Detailed responsibilities: * ADMINISTRATION - Perform various administrative functions such as monitoring expenditures and preparing reports and correspondence; may participate in a variety of research projects to develop service plans; may propose changes to program policies and procedures * PATIENT CARE - Provide advanced patient initial screening; take and record vital signs; record chief complaint and patient medical history; ensure patient chart is signed by attending physician * PATIENT CARE - Collect and store specimens; conduct tests, triage patients and perform procedures as required within scope of practice * FACILITY - Maintain a sanitary work area to include patient care rooms, equipment and instruments; report equipment malfunctions, maintain appropriate PAR levels * INTERPERSONAL RELATIONS - Establish and maintain effective interpersonal business relationships with patients, visitors, physicians and all Hospitals personnel * PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols * PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes * PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk * PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner * PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right" * PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable Qualifications Education: Essential: * High School or GED Equivalent * Program Graduate Education specialization: Essential: * Medical Assistant or Military Equivalent Experience: Essential: 1 year directly related experience Nonessential: Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Membership in Society of Urological Nurses Association (SUNA) Credentials: Essential: * CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days Physical Conditions: Medium Work: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work. Working conditions: Essential: * Med Haz: Mod exposure to chemicals/dangerous equip/materials * Tuberculosis testing is completed upon hire and additionally as required Department: Clinical Nursing Support
    $19.3-28.9 hourly 2d ago
  • Electrical & Computer Patent Prosecution Specialist

    Vanguard-Ip

    Information systems technician job in Washington, DC

    Vanguard Intellectual Partners (Vanguard-IP) specializes in the placement of IP/Patent professionals nationwide. Our sole focus on intellectual property enables us to more deeply understand our clients' technical needs, and our candidates' individual talents and career interests. Our broad network of long-term client relationships gives us a competitive edge. Our recruiters all have 10+ years of IP recruiting experience, and an exceptional record of success. We have superior knowledge of the IP job market, and offer trusted career advice for our candidates. We also have the resources and high-level contacts to get your resume noticed by the people who matter. We look forward to speaking with you, and learning more about what you are seeking in your next opportunity. Qualifications The ideal candidate will possess an undergraduate or advanced degree in Electrical Engineering, Computer Engineering or Computer Science and have prior patent preparation and prosecution experience. Registration to practice before the US Patent and Trademark Office is required. Must have top academic credentials, strong analytical abilities, excellent written and oral communication skills, and the ability to work well on a team. Confidentiality At Vanguard-IP, we respect the confidentiality of every candidate who contacts us. Furthermore, we will always obtain expressed authorization before submitting your resume to any of our clients. Should you have an interest in exploring opportunities in another location, we have hundreds of openings in other markets. Please apply now and our team would be happy to review your information for this or other openings in your location of interest. #J-18808-Ljbffr
    $76k-99k yearly est. 4d ago
  • Release of Information Tech

    University of Maryland Medical System 4.3company rating

    Information systems technician job in Linthicum, MD

    Onsite, M-F The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Job Description I. General Summary Under general supervision, perform administrative functions in the release of information area such as intake and logging of ROI requests into the EMR system. Deny ROI requests that do match a patient within the EMR system. With 100% accuracy, perform quality assurance and output functions of medical records produced in response to ROI requests ensuring that the records produced are for the correct patient and dates of service indicated in the request. Create and produce mailing labels and medical records on electronic media as indicated in the ROI request. Mail medical records to requesters, post payments for medical records in the EMR system, and make deposits into the ROI revenue account. The level I ROI Tech only processes continuity of care requests. II. Principal Responsibilities And Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Process requests for health information in compliance with applicable statutes, departmental policies, guidelines, state and federal regulatory requirements. Qualifications III. Education and Experience High school graduate or equivalent required. Graduate of an accredited Health Record Technician program with RHIT preferred. Minimum of one year' experience in a Health Information Management/Medical Records Department or other healthcare setting required. IV. Knowledge, Skills And Abilities Strong analytical and organizational skills; basic math skills; filing systems; State and Federal legal requirements for releasing health information; basic medical terminology; ability to prioritize workloads, meet deadlines and work effectively under pressure; ability to work with minimal supervision; excellent communication, interpersonal, customer service and problem solving skills. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation Pay Range: $17.68- $24.76 Other Compensation (if applicable): Review the 2024-2025 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.
    $17.7-24.8 hourly 5d ago
  • U105 Sensors & Systems Technician (Electronics Technician)

    Northrop Grumman 4.7company rating

    Information systems technician job in Catonsville, MD

    Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. TRAVEL: At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Northrop Grumman Mission Systems is seeking Sensors and Systems Technicians to join its Manufacturing Organization. The Sensors and Systems Technician will perform a variety of simple to complex tasks involving testing, operating, trouble-shooting calibrating, constructing, repairing and assembly over a broad spectrum of technologies, utilizing manual and automatic equipment, Utilize and create repair techniques, assembly techniques and procedures. Other tasks to be performed include: collecting, recording, analyzing and evaluating data and recommending changes in processing operations and equipment as appropriate. Must have extensive knowledge of electronics principles. A high degree of skill in fabrication and test of complex components, assemblies, devices, circuits and systems. Be capable of meeting 09 solder certification and successfully passing pre-employment skills screening. Must be able to obtain and maintain a required Security Clearance. This is an IBEW union represented position. High School Diploma/GED. Graduate of a two year, full time electronic technology school OR six months military electronics school plus two years working in the maintenance and repair of electro-mechanical equipment. Must have extensive knowledge of electronics principles. A high degree of skill in fabrication and test of complex components, assemblies, devices, circuits and systems. Be capable of meeting 09 solder certification and successfully passing pre-employment skills screening. Must be able to obtain and maintain a Secret clearance. The application period for the job is estimated to be 20 days from the job posting date. xevrcyc Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
    $48k-61k yearly est. 2d ago
  • Supportive Housing Associate - 5269

    Columbiacare Services 4.0company rating

    Information systems technician job in Washington, DC

    APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD! What We Offer Enjoy our many benefits and incentives including: Affordable Medical/Dental/Vision plans Flexible Spending AccountGenerous Paid Time OffWhole Health & Wellness Reimbursement ProgramProfessional development and training opportunities100% Vested Retirement Plan w/ up to 6% MatchHoliday Pay (9) Paid Personal Growth HoursPaid Time Off for Mental HealthCompany Paid Life InsuranceSpontaneous & Longevity BonusesLoan Forgiveness Program EligibilityEmployee Assistance Program (EAP) & Tobacco Cessation Program For more details about our benefits, visit our website! About the Position We have an opening for a Supportive Housing Associate at our Rogue Ridge Apartments in Ashland, Oregon. The Supportive Housing Associate motivates adults with serious mental illness to participate in a variety of skills training and other treatment activities. Primary responsibilities include facilitating access to community resources and assisting tenants with health care arrangements, housing applications, move-in arrangements, medication administration, money management, symptom monitoring, and housekeeping. The Supportive Housing Associate encourages socialization, self-help, communication, and gives daily support for problem solving. This Supportive Housing Associate position requires that you demonstrate empathy and active listening. In addition, you will receive crisis de-escalation training, which requires performing various physical, hands-on maneuvers and techniques. If you have experience working as a Qualified Mental Health Associate (QMHA), Direct Support Professional (DSP), Residential Assistant (RA), Residential Counselor, Skills Trainer, or Caregiving for a client with behavioral health needs, then the Supportive Housing Associate position may be a great fit for you! Vocational Training Program For applicants starting as a QMHA-R, ColumbiaCare offers a Vocational Training Program to accelerate the training, on-the-job experiential learning, and testing preparation for qualified employees to achieve the 1000 supervised hours required to complete their certification as a QMHA-I. Through this program, this certification can be achieved in as little as 6 months. This is an optional program. Work Schedule: Thursday and Friday, 8:00am - 12:00am ( 16 hour shift, sleep onsite ) (Part Time, Day & Overnight). An additional $75 bonus will be included on the nights that you sleep on-site. What You'll Make $22.00 - $23.75 per hour DOE/Credentials. An additional $2.50 per hour night shift differential will apply during the work hours of 10:00pm - 6:00am. Additional 5% Language Differential offered for Bilingual or Multilingual candidates (Spanish/English desired). About the Program Rogue Ridge Apartments is a brand-new, 28-unit, permanent Supportive Housing program in Ashland, Oregon. Rogue Ridge serves adults who are houseless and living with a mental illness. The program is in a beautiful three-story apartment complex with elevators, ADA units, and a community/activity room for residents to enjoy. Supportive services include on-site staff who provide peer support, skills training, tenancy assistance, community navigation, and more; 24/7 access to housing support; and tenancy services and support around move in and out, rent collection, maintenance, and repairs. ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. What You'll Need Must be eligible for Qualified Mental Health Associate (QMHA) registration. Eligibility requires 1 out of 3 Criteria below: Bachelor's degree in Behavioral Science: Psychology, Counseling, Social Work, Human Development, or related field; OR minimum three (3) years of verifiable behavioral health experience working with individuals with behavioral health needs in a supervised setting; OR equivalent combination of behavioral science education in addition to satisfactory supplemental behavioral health experience and training If not already registered as a QMHA through the Mental Health & Addiction Certification Board of Oregon (MHACBO), we will assist you in registering within 30 days of hire. Vocational Training Program: Employees in the optional Vocational Training Program will have additional training expectations to meet the requirements for QMHA testing. Driving is an essential function of this position. Successful applicants must provide a valid driver's license from their state of residence or obtain and submit one within 30 days of hire, maintain a safe driving record, and have the ability to pass a DHS criminal background check. Physical Requirements: This position requires the ability to frequently talk, listen, use hands and fingers, reach, stand, walk, sit, bend, stoop, climb stairs, as well as lift, carry, push, and pull up to 40 pounds . It may require the ability to occasionally use ladders, squat/kneel, and perform other physical tasks as applicable. In addition, you must successfully complete crisis de-escalation and CPR trainings, which require performing various physical, hands-on maneuvers and techniques and may require an individual to lift and transfer clients. We recognize that expertise can arise from diverse experiences. If you're passionate about our mission but unsure about meeting all qualifications, we encourage you to apply. For any questions about eligibility or the application process, please contact our HR department. About Us ColumbiaCare Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor the culture in our communities in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from different backgrounds and who will contribute to our mission, vision, and core values. We invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status and people with disabilities. Thursday and Friday, 8:00am - 12:00am (16 hour shift, sleep onsite) (Part Time, Day & Overnight). An additional $75 bonus will be included on the nights that you sleep on-site. Compensation details: 22-23.75 Hourly Wage PIf224e493720e-30***********8
    $22-23.8 hourly 4d ago
  • Legal Case Support Specialist

    Techwish

    Information systems technician job in Vienna, VA

    Description: To serve as principal representative to research, document and support legal cases that impact the business unit. Oversee security/legal responses involving complex cases and escalated situations to ensure effective and optimum resolution. Responsibilities: • Serve as primary liaison to the Office of General Counsel for legal matters involving consumer lending issues • Investigate and respond to CFPB and BBB complaints • Research and analyze claims/related actions; resolve issues • Identify and address compliance issues; update guidelines and procedures to minimize risk • Research potential legal issues using existing system of record • Request information and documentation from other business units to clarify details or resolve cases within mandated time and regulations • Summarize depositions and other related legal proceedings; conduct investigations and statistical/documentary research • Prepare written legal summaries, analyses and legal documents • Serve as contact point for escalated legal situations • Inform attorneys of applicable and specific legal matters and the impact on the organization • Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results • Prepare ad hoc and required industry and regulatory reports including audit inquires in compliance with internal and external regulations • Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization • Review and research high profile member complaints as well as sensitive and confidential personnel issues and responses • Collaborate with training team to ensure procedural guidelines are conveyed accurately and consistently followed • Perform other related duties as assigned or appropriate Qualifications: • Working knowledge of operational and regulatory risk controls, concepts and practices • Significant experience in demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems • Significant experience managing multiple priorities independently and/or in a team environment to achieve goals • Working knowledge of document control and document security measures • Significant experience in working with all levels of staff, management, stakeholders, vendors • Working knowledge of consumer lending principles, policies and financial practices • Desired - Thorough understanding of the financial services environment • Desired - • Advanced skill in comprehending, analyzing, applying and communicating complex written legal documents • Advanced organizational, planning and time management skills • Advanced research, analytical, and problem solving skills • Advanced skill exercising initiative and using good judgment to make sound decisions • Advanced verbal and written communication skills • Advanced skill establishing and expanding relationships with key members/customers • Advanced skill building effective relationships through rapport, trust, diplomacy and tact • Effective word processing and spreadsheet software skills
    $37k-63k yearly est. 2d ago
  • Information Technology Operations Consultant

    Indev

    Information systems technician job in Washington, DC

    Position Title: IT Operations Consultant (On-Demand / Part-Time) Clearance: Must be a U.S. Citizen and Public Trust eligible. Employment Type: On-Demand / Part-Time (hours vary based on need) Overview: InDev is seeking an IT Operations Consultant to provide on-demand, scalable support for InDev's internal IT environment. This role will help mature, secure, and optimize the systems, devices, and cloud platforms that enable our remote-first federal contracting workforce. This is not a full-time position - workload fluctuates based on operational requirements, special projects, onboarding surges, and security or system events. Key Responsibilities: Device & Hardware Management Provision, configure, and ship laptops using standardized InDev system images. Maintain a centralized asset inventory for laptops, peripherals, and assigned equipment. Ensure secure device disposal, remote wipe, retrieval, and re-issuance during offboarding cycles. Coordinate warranty, repair, and refresh activities across all company devices. Help Desk, Support & SLA Management Serve as the primary point of contact for internal IT issues on an as-needed basis. Troubleshoot MS Teams, Outlook, SharePoint, connectivity, and device performance issues. Conduct new-hire IT training on InDev systems, tools, and security expectations. Maintain and optimize a ticketing system (platform or shared-tracker-based). Security, Compliance & Federal Expectations Monitor Defender for Endpoint alerts, antivirus posture, and OS patching compliance. Develop and enforce secure baselines aligned with NIST 800-171 expectations. Maintain secure credential storage using approved password managers or vault solutions. Identity, Access & MS365 Administration Manage user accounts in MS365/Azure AD, including MFA enforcement, password policies, and access controls. Configure conditional access rules for remote and privileged users. Support Active Directory account lifecycle processes and directory hygiene. Email, Collaboration & SharePoint Governance Configure and maintain shared mailboxes, distribution lists, and Exchange Online settings. Administer Teams collaboration spaces for project teams, business development, and leadership. Implement and maintain SharePoint architecture for InDev (file hierarchy, permissions, governance) Tune spam/phishing filters and related security alerts. Software, Licensing & Subscription Oversight Maintain an inventory of all enterprise licenses. Ensure proper provisioning/deprovisioning during onboarding/offboarding. Track renewal dates and recommend consolidation or cost-saving opportunities. Validate license tiers and assignments. Backup, Continuity & Data Protection Ensure endpoint backups are enabled, healthy, and auditable. Maintain backup/restore processes for SharePoint and OneDrive with periodic testing. Recommend improvements to business continuity and disaster recovery plans. Documentation & Knowledge Management Create and maintain IT documentation including device lists, system diagrams, SOPs, and vendor contacts. Develop user-friendly guides for common tasks. Maintain knowledge base articles for imaging, troubleshooting, and support workflows. Vendor Management & Procurement Procure laptops, software licenses, security tools, peripherals, and cloud services. Manage relationships with resellers, ISPs, hardware vendors, and SaaS providers. Evaluate tools and technologies to improve InDev's IT maturity. Required Qualifications: Significant experience with MS Teams, Outlook, SharePoint, connectivity, and device performance issues Significant experience provisioning, configuring, and shipping laptops using standardized InDev system images. Experience maintaining secure credential storage using approved password managers or vault solutions. Experience managing help desk incidents and issues. Experience supporting a hybrid or remote workforce. Familiarity with NIST 800-171 or similar security frameworks. Strong documentation, communication, and troubleshooting skills. Ability to work independently in an on-demand support model. Preferred Qualifications: Hands-on experience with MS365, Azure AD, Exchange Online, and device management. Experience with a federal contracting environment. Knowledge of ticketing systems or ITSM workflows. Experience with imaging or RMM tools. About Us: At InDev, we're not just a company; we're a trailblazing force transforming the way IT applications shape the future. As a dynamic player in the federal government sector, we're on a mission to empower agencies with cutting-edge IT solutions that drive innovation, efficiency, and progress. Our team thrives on collaboration, innovation, and embracing challenges head-on to create a meaningful impact on the world around us. Let's innovate. ************* Why InDev: Innovative Environment: Join a team that thrives on creativity and innovation, where your ideas are not only heard but encouraged. Meaningful Impact: Contribute to projects that directly impact federal agencies, driving positive change on a national scale. Dynamic Collaboration: Work alongside diverse experts who are passionate about pushing boundaries and making a difference. Agile Mindset: Embrace Agile methodologies that encourage flexibility, adaptability, and rapid growth. Learning Culture: Enjoy ongoing learning opportunities and professional development to expand your skill set. Cutting-edge Tech: Engage with the latest technologies and tools in the data integration landscape. If you're ready to embark on a journey of innovation, collaboration, and impact, InDev welcomes you to join our team. Let's shape the future together.
    $77k-105k yearly est. 2d ago
  • IT Technician 16127

    QED National 4.6company rating

    Information systems technician job in Vienna, VA

    We're seeking a detail-oriented and customer-focused IT Support Technician to join our technology operations team in Vienna, VA. In this role, you'll provide Tier 1 and Tier 2 technical support, perform hardware and software diagnostics, and ensure smooth day-to-day IT operations across devices and systems. The ideal candidate will have hands-on experience with PCs, laptops, and thin clients, as well as a strong understanding of asset management, ServiceNow (or similar ticketing systems), and user support best practices. You'll be part of a collaborative team dedicated to delivering exceptional service while maintaining accuracy and efficiency in every interaction. Key Responsibilities: * Provide Tier 1 and Tier 2 troubleshooting for hardware, software, and connectivity issues. * Support PC, laptop, and thin client configuration, deployment, and maintenance. * Accurately document issues, resolutions, and processes in ServiceNow or equivalent ticketing tools. * Maintain and track IT assets through inventory management, scanning, updating, and reporting to ensure equipment availability and accuracy. * Assist with employee workstation moves, including equipment setup, cable management, and teardown. * Collaborate effectively within a team environment and work independently when required. * Follow established procedures and contribute to improving support documentation and operational workflows. Required Skills/Education: * 1-3 years of experience providing IT support or Help Desk services. * Strong diagnostic and troubleshooting skills for both hardware and software. * Proficiency with ServiceNow or similar IT service management (ITSM) tools. * Experience with asset management, inventory tracking, and hardware deployment. * Excellent organizational, communication, and time-management skills. * Ability to work independently and in team-oriented environments. * Associate degree in Information Technology or related field preferred; equivalent work experience accepted. About Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.
    $55k-88k yearly est. 43d ago
  • Future IT Roles

    Cencore 3.8company rating

    Information systems technician job in Columbia, MD

    This posting is not for a specific current role, but to proactively identify and connect with exceptional IT talent for upcoming needs across our programs. By applying, you'll be considered for future positions matching your skills and career interests. Potential Roles Include: Systems Administration (Windows, Linux, Cloud, Virtualization) Network Engineering & Administration (LAN/WAN, Firewalls, Routers, Switches) Cybersecurity & Information Assurance (SOC Analyst, ISSO, Incident Response) Cloud Engineering (AWS, Azure, GCP) Help Desk / Technical Support (Tier 1-3) DevOps & Automation (CI/CD, Scripting, Infrastructure as Code) Database Administration (SQL, Oracle, NoSQL) IT Project Management (Agile, PMP, ITIL) Basic Qualifications: * U.S. Citizenship (required for most positions) * High School Diploma or equivalent (Associate's or Bachelor's preferred for some roles) * Relevant IT experience or certifications (CompTIA, Cisco, Microsoft, AWS, etc.) * Ability to obtain and maintain a security clearance (if not already cleared) * Strong problem-solving, communication, and teamwork skills Preferred Qualifications: * Active Security Clearance (Secret, TS/SCI, or higher) * Industry certifications: Security+, Network+, CCNA, CISSP, AWS Certified Solutions Architect, Microsoft Azure Administrator, etc. * Experience in government or defense-related IT projects
    $36k-79k yearly est. 28d ago
  • IT SME - CCIS

    Nexthreat

    Information systems technician job in Reston, VA

    Job Title: IT SMELocation: Reston, VA, telework will be acceptable after the program's start date Time Type: Full-time Clearance Requirement: Secret / IT-I - Critical Sensitive (Tier 5/SSBI)/ High RiskEmployee Type: W2 or 1099Citizenship: US Citizen, no Dual Citizenship The IT Subject Matter Expert (SME) provides authoritative guidance and hands-on leadership in cloud and infrastructure initiatives for the Defense Logistics Agency (DLA) Critical Cloud and Infrastructure Support (CCIS) program.NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Responsibilities: · Lead and advise on cloud architecture, engineering, deployment, and operations for CCIS across DoD, DoDIN, and partner environments.· Architect and optimize hybrid and multi-cloud solutions (AWS, Google Cloud Platform, and other DoD-approved clouds) to meet mission requirements with optimal cost, performance, and security.· Drive system engineering activities throughout the C&A lifecycle, including risk management, security controls selection, plan of actions and milestones (POA&Ms), and continuous monitoring.· Ensure compliance with DoD 8570 IAT II-level requirements for all applicable personnel and technologies; serve as SME for IAM, network security, data protection, and incident response.· Collaborate with cybersecurity, risk management, and accreditation teams to prepare and sustain security authorization packages and RMF/NIST-based documentation.· Provide technical leadership to project teams, perform trade studies, and develop engineering best practices, standards, and reference architectures.· Stay current with cloud service updates, DoD cloud initiatives, and RMF/DITSCAP/DIACAP-style guidance as applicable; assess and implement new technologies to meet program goals. Qualifications: Required Education and Experience: · BA/BS in a technical discipline (e.g., Computer Science, Electrical Engineering, Information Systems, Cybersecurity, or related field).· 10+ years of relevant Certification & Accreditation (C&A) experience in DoD or equivalent highly regulated environments.· Demonstrated experience delivering secure cloud and hybrid infrastructure solutions in support of DoD missions. Certifications (DoD 8570 IAT Level II and Cloud/Cloud Architecture): · DoD 8570 IAT II certification (e.g., CompTIA IAT II, or approved DoD 8570 baseline)· Google Cloud certifications: Associate Cloud Engineer OR Professional Cloud Architect· AWS certifications: AWS Certified Cloud Practitioner, and eithero AWS Certified Solutions Architect - Associate, oro AWS Certified Solutions Architect - Professional
    $38k-76k yearly est. Auto-Apply 21d ago
  • IT Technician

    Fortitude Tech

    Information systems technician job in Reston, VA

    We are looking for technically skilled candidates with good problem-solving ability for the position of IT Technician. The duties of an IT Technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties. IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. They are required to listen to their technical needs, understand their problems and implement solutions to them. Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Ensuring electrical safety standards are met. Repairing or replacing damaged hardware. Upgrading the entire system to enable compatible software on all computers. Installing and upgrading anti-virus software to ensure security at the user level. Performing tests and evaluations on new software and hardware. Providing support to users and being the first point of contact for error reporting. Establishing good relationships with all departments and colleagues. Conducting daily backup operations. Managing technical documentation.
    $38k-76k yearly est. 60d+ ago
  • IT Governance SME

    Dynanet Corporation

    Information systems technician job in Washington, DC

    Full-time Description Job Title: IT Governance SME Job Type: Full-time Location: Hybrid, DC - Hybrid work arrangement with required onsite presence during core federal hours (Monday-Friday, 9:00 AM - 3:00 PM ET) and additional onsite coverage as mission dictates Dynanet Corporation Overview: Dynanet started with a focus on IT infrastructure and operations, helping organizations enhance their networks and overcome the limitations of 1990s technology. From strengthening communication channels to introducing innovative ways to collaborate and share information, Dynanet played a crucial role in shaping the early stages of digital transformation. The company's efforts helped organizations build the very fabric of connectivity that now powers our modern world. Over the last three decades, Dynanet has grown into a trusted partner for organizations looking to innovate boldly and transform seamlessly. While technology continues to evolve and unlock new opportunities, for nearly 30 years, Dynanet remains committed to delivering cutting-edge solutions that drive lasting change for its customers. Through agility, foresight, and an unwavering dedication to excellence, Dynanet continues to empower organizations to thrive in a rapidly changing digital landscape. Our story is more than just a story of technology - it's a story of vision, growth, and transformation that has shaped the past and continues to pave the way for the future. About the Role: The IT Governance SME is responsible for strengthening strategic IT governance and investment oversight across the customer's portfolio of technology systems (approximately 50 applications/150 systems). This role focuses on aligning technology initiatives with the customer's mission and strategic goals, optimizing compliance with system development lifecycle best practices, ensuring cost effectiveness, and implementing integrated risk management frameworks. The SME will develop and drive use of analytics to enhance decision-making and program outcomes while serving as the enterprise project management office focal point. This position requires expertise in federal IT governance frameworks, portfolio management, and enterprise architecture to support the customer Tech's transformation to a federated technology ecosystem. Requirements Roles & Responsibilities: Strategic IT Governance & Investment Oversight: Strengthen strategic IT governance frameworks that align technology initiatives with the customer's mission and federal priorities Ensure 100% of IT investments and projects are reviewed for alignment with the customer's strategic goals Monitor that at least 90% of projects deliver measurable outcomes within planned scope and timeline Optimize compliance with system development lifecycle best practices across all technology initiatives Implement integrated risk management frameworks for portfolio-wide technology investments Support governance frameworks that drive technology delivery rather than impede progress Enterprise Portfolio Management Office: Serve as enterprise project management office, evaluating IT infrastructure for efficiency and rational enterprise architecture Provide unified enterprise portfolio management approach reflecting and overseeing all projects to ensure alignment and reduce duplication Manage portfolio of 50+ applications and 150+ systems with approximately 1-5 interfaces/integrations per system Lead agile project planning, execution, and delivery, integrating with tools for full lifecycle visibility Modernize enterprise performance lifecycle, risk management framework, and compliance governance support Expand adoption of agile methodologies 100%, targeting 20% increase in sprint velocity and 15% reduction in project cycle times Data Analytics & Decision Support: Develop and drive use of analytics to enhance decision-making and program outcomes Create Executive Dashboard with real-time data, trend analysis, and recommendations Deliver real-time dashboards with 99% data accuracy to support timely and informed CIO-level decision-making Extract and normalize data from diverse sources to build comprehensive portfolio insights Provide data-driven insights to guide IT investment budgeting and strategic planning Support meaningful Capital Planning and Investment Control (CPIC) process through analytics Enterprise Architecture Management: Lead the development, maintenance, and alignment of the agency's Enterprise Architecture (EA) Create and update documentation across all FEAF reference models (PRM, BRM, DRM, ARM, IRM, SRM) Ensure compliance with FEAF standards and establish performance reporting structures Foster stakeholder engagement and provide expert guidance to support strategic planning Maintain 80% up-to-date EA documentation with timely performance reports and actionable insights Support informed decision-making and continuous improvement through architecture governance FITARA & Compliance Management: Process approximately 110+ FITARA reviews annually with peak periods of 42 requests (Jun-Aug) and off-peak of 12 requests (Oct-Dec) Conduct FITARA reviews and provide feedback to ensure compliance with federal IT acquisition requirements Support system registrations (approximately 19 annually) and software assessments (10+ annually) Coordinate Analysis of Alternatives processes (3-10 annually) to support technology decision-making Ensure compliance with federal standards including FISMA, FedRAMP, Clinger-Cohen Act, NIST Standards, and DOGE requirements Performance Monitoring & Reporting: Develop and maintain performance metrics and KPIs for IT portfolio management Create dashboard reporting capabilities (3-30 reports annually) to track portfolio performance Support Technical Board Reviews including Sprint Reviews/Demos (55+ annually), Project Initiation Reviews, and Production Readiness Reviews Provide regular portfolio status reporting to senior leadership and stakeholders Monitor and report on customer satisfaction improvements targeting 20% increase and 30% reduction in service request resolution times Risk Management & Compliance: Implement comprehensive risk management frameworks across the technology portfolio Ensure all current systems maintain ATOs with support for new and renewing authorizations Support system decommissions (2-4 annually) and technology lifecycle management Maintain compliance with federal regulations while enabling smart, well-defined risk-taking Coordinate with cybersecurity and privacy teams to ensure integrated compliance approaches Stakeholder Engagement & Communication: Foster stakeholder collaboration across the customer Tech teams, program offices, and external partners. Coordinate with other HHS OCIO divisions to streamline IT services under unified governance. Support briefings and presentations for senior leaders, working groups, and oversight bodies. Facilitate cross-functional coordination to break down organizational silos. Required Professional Skills: IT Governance Expertise: Minimum 6+ years of experience in federal IT governance, portfolio management, and investment oversight Federal Compliance: Deep knowledge of federal IT frameworks including FISMA, FedRAMP, FITARA, NIST Standards, and Clinger-Cohen Act Portfolio Management: Experience managing large-scale IT portfolios with 50+ applications and complex system integrations Enterprise Architecture: Proficiency in FEAF reference models and enterprise architecture documentation and maintenance Data Analytics: Advanced skills in data analysis, dashboard development, and real-time reporting for executive decision support FITARA Experience: Hands-on experience with FITARA review processes, compliance tracking, and federal IT acquisition requirements Agile Methodologies: Knowledge of agile project management practices and lifecycle management tools Risk Management: Experience implementing risk management frameworks in complex federal IT environments Performance Measurement: Ability to develop and track KPIs, SLAs, and performance metrics for large IT portfolios Stakeholder Management: Experience coordinating across multiple organizational divisions and external partners Federal IT Systems: Understanding of federal system development lifecycle, ATO processes, and compliance requirements Preferred Professional Skills: Certifications: PMP, TOGAF, ITIL, or equivalent IT governance and architecture certifications Federal Experience: Previous experience with the customer, HHS, or similar federal agencies managing large IT portfolios Dashboard Development: Experience with Power BI, Tableau, or similar business intelligence and reporting tools System Integration:?Knowledge of system-to-system integrations and technology mapping Cloud Migration: Experience supporting cloud migration initiatives (NGSC, Azure) and hybrid infrastructure management CPIC Process: Understanding of federal Capital Planning and Investment Control processes and OMB reporting Advanced Analytics: Experience with advanced data analytics, predictive modeling, and trend analysis Change Management: Knowledge of organizational change management during technology transformations Advanced Degree: Master's degree in Information Technology, Business Administration, or related field Dynanet Team Requirements and Expectations: Possess Strong written and verbal communication skills. Highly organized with an ability to prioritize, balance, and effectively advance multiple competing priorities in a high-volume, fast-paced environment. Ability to interact in a professional and collaborative manner with fellow Dynanet Teammates and the clients, and business partners that we work with. Ability and desire to challenge and educate yourself to support and advance IT services delivery in the Federal agencies we serve. Excellent judgment and creative problem-solving skills. Respond to team member and client requests via email, MS teams, or other communication means during core business hours. Active listening skills to understand clients' needs, and collaboration skills to work with other developers and designers. Education/Experience Requirements: Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, Public Administration, or related field required Experience: Minimum 8+ years of IT governance, portfolio management, or enterprise architecture experience in federal environments Federal Experience: Minimum 4+ years of direct federal government or federal contracting experience with IT governance frameworks Portfolio Management: Minimum 5+ years managing complex IT portfolios with multiple concurrent projects and systems Compliance Experience: Demonstrated experience with FITARA, FISMA, and other federal IT compliance requirements Analytics Experience: Minimum 3+ years developing dashboards, reports, and data analytics for executive decision support Architecture Experience: Experience with enterprise architecture frameworks and documentation standards. Employee Benefits Overview: Industry Competitive Compensation Medical and Dental Insurance Paid Time Off/Holidays 401(k) Retirement Plans with Matching Remote Work* Paid Training Employee Referral Program Employee Development Program? *Remote work flexibility available with required onsite presence during core federal hours and additional coverage as mission dictates for stakeholder coordination and governance meetings.
    $40k-79k yearly est. 8d ago
  • General Information Technology

    Vets Hired

    Information systems technician job in Chantilly, VA

    We are seeking an Information Technology (IT) Lead/Manager, to support our classified customer in Washington, DC. Peraton has been supporting our classified customer for 20 years and has a history of supporting building some of the most important & technically advanced applications. The Lead/Manager in this lateral position and is focused on program/project management and personnel management in additional to their current customer duties. Our unique program delivers advanced, technical infrastructure support for our customer and its relative nodes over the world. The team provides Software and System Engineering, Software and System Development and Operations (DevOps) services, Data Science, Big Data and Entity Resolution Engineering services advanced data discovery, analytics, exploitation, and visualization capabilities through application development and tools integration. The IT Lead Manager in this role is focused on program/project management and personnel management. The IT Lead/Manager will be responsible for but not limited to: Assist the Program Manager with contract execution and be available to fill in when he/she is not available. Participate and attend corporate functions, such as staffing, financial reporting/forecasting, security, subcontracts, etc. to gain exposure. Manages the staffing through the appropriate hiring, firing, and disciplinary actions in collaboration with HR. Manages and approves employee time-cards. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process to identify and develop talent. Conduct one on one's with team members. Ensure company goals and objectives are being met by each employee and provide constructive feedback. Excellent communication and interpersonal skills Responsible for providing team members with guidance, instruction, and coaching. This may involve retraining staff members as needed or creating development plans for each individual team member to improve their skillset. Qualifications Required Qualifications A current Top-Secret clearance with SCI eligibility and the ability to obtain a polygraph. 10 years of experience, may have supervisory or lead experience. At least two (2) years of experience in a Senior or Lead role. Staffing, planning, and people management. Possess experience in a management capacity. Must have experience with EDAS customer. Desired Qualifications Current or previous experience working in customer environment. Experience or knowledge of the customer mission and programs. Have great communications skills. Are comfortable with coaching employees. Working Place: Chantilly, Virginia, United States Company : Vets Hired
    $38k-75k yearly est. 60d+ ago
  • IT Server Technician

    Asiacom Americas Inc.

    Information systems technician job in Sterling, VA

    We are looking for full/part time IDC server technicians who are positive, motivated, reliable, open to constructive feedback, able to take directions, and willing to follow our procedures. This position requires the ability to work flexible hours (30-40 hours per week) with occasional evenings and weekends. You will be trained on all necessary duties before your first assignment. Job Location: Sterling, VA Responsibilities: 1. Provide on-site tech support to our IDC customers. 2. Perform regular maintenance on servers in customer's IDC, including server troubleshooting and repairs. 3. Assume responsibility for on-time and efficient service. 4. Follow documented procedures for completing tasks. 5. Document and maintain complete inventory of all servers and parts. 6. Interact with outside server vendors as needed. 7. Perform other duties and special projects as needed. Requirements: 1. 1+ year work experience in server maintenance, migrations/upgrades. 2. Solid knowledge of Linux OS & MS Office Suites. 3. Excellent time management and communication skills. 4. Well developed organizational skills. 5. Ability to work on multiple priorities and/or tasks simultaneously. 6. Proven ability to work with little or no supervision. 7. Bachelor's degree in computer science or a related field preferred. 8. Speaking Chinese Mandarin is a plus.
    $38k-75k yearly est. 60d+ ago
  • PMP with Experience in IT

    Itnova

    Information systems technician job in Glen Burnie, MD

    ITnova is seeking a PMP with experience in IT, with at least 6 years of experience in managing IT related projects. Must demonstrate a leadership role in at least three successful projects that were delivered on time and on budget. Education Requirements: Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or other related discipline. General Experience: At least 6 years of experience in project management. Specialized Experience: At least 6 years of experience in managing IT related projects and must demonstrate a leadership role in at least three successful projects that were delivered on time and on budget. Duties: Perform day-to-day management of the project, identifies issues and risks and recommends possible issue and risk mitigation strategies associated with the project under assigned Task Orders. Acts as a facilitator between a State and/or agency and IT contractor. Responsible for ensuring that work performed under TOs is within scope, consistent with requirements, and delivered on time and on budget. Identifies critical paths, tasks, dates, testing, and acceptance criteria. Provides solutions to improve efficiency (e.g., reduce costs while maintaining or improving performance levels). Monitors issues and provides resolutions for up-to-date status reports.
    $34k-68k yearly est. Auto-Apply 60d+ ago
  • Access Control and IT Technician

    George Mason University 4.0company rating

    Information systems technician job in Fairfax, VA

    Department: Auxiliary Services and Operations Classification: Computer Ops Tech 1 Job Category: Classified Staff Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: On Site Required Sponsorship Eligibility: Not eligible for visa sponsorship Pay Band: 03 Salary: $65,000-70,000 - Salary commensurate with education and experience Criminal Background Check: Yes About the Department: The purpose of Auxiliary and Business Services (ABS) is to improve the quality of campus life for students, faculty, staff, and the community. Auxiliary and Business Services supports the University's overall strategic plan by providing quality goods, innovative services, and strategic business partnerships that improve value, increase student success, and enhance the University's financial condition. About the Position: The primary purpose of the Access Control and IT Technician is to provide maintenance to the University's CCTV equipment and access control hardware to ensure the proper operation of all components of the systems are functional (including door contacts, request to exit devices, readers, the actual lock, power supplies, encoders, network connections, and cameras). This also includes maintenance of network connectivity and software settings for all connected hardware, ensuring proper documentation of work completed and inventory used. Responsibilities: Repairs and installs access control, alarm, and CCTV systems Provides and coordinates repairs and maintenance of technical equipment; Troubleshoots and provides end-user technical support for access control, alarm, and CCTV systems; Performs timely installations of University card access, alarm, and CCTV system installations to include running, pulling, terminating, and splicing cable as well as mounting system control panels and related components both mechanical and electronic; and Trains peers and colleagues as directed by supervisor. Serves as commissioning agent of large contract installs and provides oversight for contractors Ensures continuity and accuracy of contracted access control installs; and Maintains appropriate records and details of work done and time spent in the appropriate work order system; Handles customer service issues and manages requests and inquiries for technical services Conducts all work in a timely manner in accordance with established GMU Access Control standards and policies with a focus on accuracy, customer service, and maintaining security; Reviews and maintains a working knowledge of all department policies, as well as laws and University policies pertaining to all relevant access control, alarm, and CCTV usage and installation best practices and policies; Follows Standard Operating Procedures and other department, University, and state policies; Complies with state, University, and department leave policies; and Demonstrates punctuality and reports on time for all work-related functions to include training, meetings, and other duties. Plans, schedules, and prioritizes tasks and assignments Plans, schedules, assigns, and prioritizes projects and assignments in consultation with the Physical Security IT Manager or designee; Effectively communicates status of assignments to appropriate personnel, working cooperatively to schedule projects and assignments in accordance with established procedures and special operational priorities; Instructs staff in work procedures; Evaluates products and services and provides recommendations on available technology to best serve the customer or department; and Coordinates projects as assigned related to acquisition and integration of software programs and technical equipment. Patches and services network connected systems; ensures continuity of service. Performs other related duties as assigned Maintains working relationship with University information technology personnel; and Provides end-user technical support to troubleshoot and rectify issues when requested. Required Qualifications: High school diploma or equivalent; Demonstrated experience working with network connectivity issues and/or experience with installation and repair of alarm, card access, or CCTV systems; Knowledge of access control systems and software; Skill in providing effective customer service, including analysis of issues through independent judgement and decision making; ability to develop strategies to improve customer service and benefits process efficiency; Skill in effective and respectful verbal, written, and interpersonal communication; ability to concisely report solutions; ability to demonstrate tact and diplomacy when communicating with individuals at all levels of the organization; Ability to learn complex software systems; Ability to diagnose network connectivity issues; Ability to work effectively with others both in the department and to external colleagues; ability to work as a single unit and work through technical issues using best industry practices and current knowledge; and Ability to demonstrate significant attention to detail and perform work with a high degree of accuracy. Preferred Qualifications: Bachelor's degree in related field; RS2, Exacq, and Assa Abloy installer certification, or ability to obtain such certifications; and Experience working in higher education. Instructions to Applicants: For full consideration, applicants must apply for Access Control and IT Technician at ********************** Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review. Posting Open Date: 08/22/2025 For Full Consideration, Apply by: 09/12/2025 Open Until Filled: Yes
    $65k-70k yearly 60d+ ago
  • IT Application Support Team Lead

    Medstar Shah MSO

    Information systems technician job in Waldorf, MD

    Job Description MedStar Shah MSO is seeking an experienced IT Application Support Team Lead to oversee daily operations of our application support team, drive system reliability, and enhance user experience across our clinical and administrative applications. This role combines leadership, technical expertise, and cross-departmental collaboration to support mission-critical systems in a fast-paced healthcare environment. Key ResponsibilitiesTeam Leadership & Oversight Supervise day-to-day activities of the Application Support team. Mentor, train, and provide performance feedback to staff. Ensure timely resolution of support requests and proper documentation. Coordinate on-call support, task prioritization, and workload distribution. Application Lifecycle Management Oversee configuration, maintenance, and optimization of clinical and administrative applications. Collaborate with users, vendors, and IT leadership to analyze business needs and implement improvements. Lead upgrades, patch management, and testing efforts. Ensure compliance with change control processes and documentation standards. User Engagement & Support Act as an escalation point for complex user issues and vendor interactions. Promote adoption of applications through communication, training, and support. Develop training materials, guides, and SOPs for end-users and internal staff. Compliance & Security Ensure systems meet HIPAA, HITECH, and other regulatory requirements. Promote cybersecurity and privacy standards across supported applications. Participate in internal audits, risk assessments, and policy enforcement. Project & Cross-Functional Coordination Support IT leadership with projects such as EHR upgrades, new rollouts, and workflow redesigns. Coordinate with clinical, administrative, and technical teams to ensure success. Monitor and report project milestones, risks, and resource needs. Qualifications Required: Bachelor's degree in Information Technology, Healthcare Informatics, or related field preferred. Minimum 5 years of progressive application support experience, including team lead/supervisory roles. Strong knowledge of Microsoft 365, Windows OS, and healthcare applications (EHR/EMR). Experience managing support workflows and service ticketing systems. Strong organizational, problem-solving, and interpersonal skills. Preferred: Certifications (e.g., CompTIA, Microsoft, ITIL, Epic, Cerner). Knowledge of healthcare IT operations and clinical workflows. Experience with change/release management and regulatory compliance. Familiarity with MDM, imaging, and endpoint management solutions. Physical & Work Environment Requirements Ability to lift/move equipment up to 50 lbs. Comfortable working in varied environments (clinical spaces, server rooms, elevated/tight areas). Flexibility for evening/weekend work during go-lives, upgrades, or emergencies. Why Join Us? At MedStar Shah MSO, we value professionalism, collaboration, and integrity. As a member of our IT team, you will: Play a key role in ensuring system reliability and user satisfaction. Work in a collaborative environment committed to innovation and excellence. Grow professionally through continuous learning and skill development.
    $70k-99k yearly est. 12d ago
  • Systems Administrator - Jr, Mid, Sr

    SRC Technologies 4.1company rating

    Information systems technician job in Fort Meade, MD

    We have a variety of Systems Administrator openings. Below are just some of the skills sets that can match with our openings. Not sure if you're a fit? Submit your resume and we will contact you via email to let you know! Do you have any of the below skills? Apply today! Linux/Unix Administration Windows Administration Tier 1, Tier 2, and Tier 3 Support Scripting VmWare Active Directory Jira Dataflow Management Docker Kubernetes AND MORE!
    $54k-66k yearly est. 60d+ ago

Learn more about information systems technician jobs

How much does an information systems technician earn in Alexandria, VA?

The average information systems technician in Alexandria, VA earns between $36,000 and $101,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.

Average information systems technician salary in Alexandria, VA

$60,000

What are the biggest employers of Information Systems Technicians in Alexandria, VA?

The biggest employers of Information Systems Technicians in Alexandria, VA are:
  1. Hardy
  2. Geeks on Site
  3. Gr8Ttek, LLC
  4. OBXtek
  5. Infojini
  6. SCD Information Technology
  7. Audacia Solutions
  8. Baynova LLC
  9. Gr8Ttek
  10. Keenlogic
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