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Information systems technician jobs in Amarillo, TX

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  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information systems technician job in Amarillo, TX

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-42k yearly est. 17h ago
  • On-Call IT Field Technician - Amarillo, TX- Hiring NOW

    Geeks On Site 3.1company rating

    Information systems technician job in Amarillo, TX

    On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 60d+ ago
  • IT Field Support Technician_Amarillo

    Gr8Ttek, LLC

    Information systems technician job in Amarillo, TX

    Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR if72U58XZ1
    $31k-50k yearly est. 22d ago
  • Specialist Technician for Installing Showers

    Glass Doctor

    Information systems technician job in Amarillo, TX

    We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience. The Specialist Technician for Installing Showers is key member of our team responsible for the quality and efficient installation of residential and commercial flat glass and related glass products such as windows, storefronts, mirrors, display cases, shower doors, etc. You will also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values, you show respect and courtesy to all customers and employees.Ideally you have prior experience in the flat glass industry and have proven communication skills with supervisors, employees, and customers. You are self-motivated, thrive in fast moving environments, and able to manage time to effectively meet deadlines. Specific Responsibilities: Install glass, mirrors, door and window hardware in replacement and new installations Insure the efficient use of materials and maintain adequate stock of vehicle Sell flat glass products and services to customers Conduct accurate field measuring Collect payment and/or payment information from customers for work performed Keep company vehicle and equipment properly serviced, clean, and in good working order and condition Complete invoices, daily route sheets, and weekly reports as required Execute Service with Advanced Training (SWAT) Perform other duties as needed which may include cross-training in related positions Job Requirements: Prior experience in the flat glass industry installing showers is a plus Ability to measure accurately and use tape measures and levels Physical ability to lift heavy objects such as shower panels and door Physical ability to lift heavy objects such as shower panels and doors Proficiency to navigate tablet-based technology Excellent communication skills Professional appearance and personality Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
    $59k-99k yearly est. Auto-Apply 60d+ ago
  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Information systems technician job in Amarillo, TX

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-43k yearly est. 18h ago
  • IT Technical Support Analyst

    Cal Farley's Boys Ranch 3.8company rating

    Information systems technician job in Amarillo, TX

    Cal Farley's is a general residential childcare operation that has been providing nurturing homes, education and other opportunities for disadvantaged children since 1939; nestled in the rolling hills outside of Amarillo, TX., Cal Farley's Boys Ranch is a residential community open to at-risk children ages 5 to 18. While, at first glance, the campus might appear much like any other Texas Panhandle town, it is much more. Boys Ranch is an entire community built to surround children from across the nation with nurturing support and structure. Job Description Responsible for providing accurate and creative solutions to end user software and hardware problems on a Microsoft Windows Server network with various desktop operating systems that include Microsoft Windows and Apple Macs. Provides technical assistance to personnel in the setup and operation of all I.T. equipment and approved applications. Qualifications Associate Degree in CIS with a focus in computer troubleshooting is preferred. A minimum of 2 years helpdesk experience is required if substituted for a degree. Microsoft certification on desktop operating systems is required or be able to obtain within 6 months of employment. Must be proficient in computer setup and configuration on a Windows Server network. Intermediate understanding of TCP/IP, DNS, DHCP and Active Directory. Intermediate understanding of Windows/Mac hardware including printers, scanner, hard drives, chipsets, drivers, network cards and video technology. Proficiency with configuration and troubleshooting in Microsoft Windows and Office products is required. Must be proficient in general office equipment operation. Must possess exceptional time management and detail-orientation skills. Must be at least 21 years of age. Must possess a valid Texas driver's license. Must be available for travel as needed. Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-43k yearly est. 17h ago
  • Biomed Service Specialist - Field Technician

    Davita Inc. 4.6company rating

    Information systems technician job in Amarillo, TX

    Posting Date 12/04/2025 6521 Storage Dr, Amarillo, Texas, 79110-4237, United States of America As a Biomedical Services Specialist at DaVita, you'll be trained to repair & regularly service our Dialysis Machines, you will become part of a Team that values work-life balance and where your personal and professional growth is a top priority. This will mainly cover our the Amarillo, TX (on call pay, mileage reimbursement & additional travel pay if outside your designated area offered) DaVita has an open position for a Biomedical Services Specialist who keeps our life-giving dialysis treatments "up and running" every day in our clinics! Do you love repairing engines or other types of machines in your free time? Are you the person your friends and family turn to when something is broken? Do you thrive in a demanding environment? Does the thought of having fun at work make you want to know more? If you answered "yes" to these questions, you could play a vital role as one of DaVita's clinic guardians. Do you have? Mechanical abilities, repairs, strong electronics knowledge & diagnostics, preferred, (Possibly performed this type of work at some point in the past, or have a demonstrated aptitude for it) - WE WILL TRAIN & CERTIFY the right candidate for the role. Great communications skills - DaVita teammates (this is what we call our employees) communicate openly, honestly and frequently with each other. * Tech Savvy, can troubleshoot with ease * Solid computer skills - Our teammates regularly use MS Office applications (Word, Excel and Outlook), the internet, and DaVita-specific applications to perform their work. We'll train you on the DaVita tools, but you'll need to come into the job with solid internet navigation and MS Office skills. * Available for on-call rotations when needed, we are committed to meeting the needs of our clinics, no matter what time the request comes in and we ask you to share in this commitment by taking an on-call rotation once in a while. Requirements: High School Diploma (GED) -Accredited HSD or GED REQUIRED at time of Onboarding A valid driver's license - Our Biomeds need to drive their own automobiles to get from one clinic to another. You'll need a valid driver's license within the state you are applying for work, as well as valid automobile insurance and an acceptable driving record. Close proximity - Our biomed technicians should reside fairly close to the clinics & Hospitals located in this area, so they can provide adequate emergency response coverage. What We'll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. * Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out * Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more * Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform Star Learning Why wait? Explore a career with DaVita today Go to ************************* to learn more #LI-AK2 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at *********************************** Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
    $44k-64k yearly est. Auto-Apply 5d ago
  • IT Technician

    Frank Phillips College 3.4company rating

    Information systems technician job in Borger, TX

    Frank Phillips College is seeking a skilled and reliable Computer Technician to provide end-user support across multiple campuses. The ideal candidate will have a strong troubleshooting mindset, experience in educational environments, and the ability to work effectively with college students, faculty, and staff. This role requires travel to other campuses as needed. QUALIFICATIONS: * High School Diploma or GED. * Physical Ability: Must be able to lift and carry up to 20 lbs, as well as bend, climb, and perform other physical tasks as needed. * Strong troubleshooting and problem-solving mentality. * Demonstrated willingness and ability to learn new technologies and processes. * Hands-on experience in assembling, installing, configuring, and troubleshooting hardware/software. * Strong communication, customer service, multitasking, and problem-solving abilities. * Willingness to travel up to 10% of the time * 1-2 years of experience working in an educational environment (e.g., K-12 or higher education). * 2-3 years of experience providing end-user technical support. * CompTIAA+ preferred. BENEFITS: Full-time positions offer excellent FPC benefits. SALARY: Salary is commensurate with experience and education. All applicants are subject to a background check.
    $29k-36k yearly est. 55d ago
  • IT Support Lead

    Herring Bank 2.6company rating

    Information systems technician job in Amarillo, TX

    IT Support Lead Make an Impact. Support a Mission. Grow Your Career. Join a community-focused bank where your technical expertise and customer-first mindset truly matter. As our IT Support Lead, you'll be the frontline hero who keeps our internal teams and valued customers running smoothly. From troubleshooting systems to supporting banking technologies, you'll deliver exceptional service while helping shape the future of how we support technology across the organization. This is a great role for someone who thrives on problem-solving, enjoys helping people, and wants to grow their technical skillset in a collaborative, supportive environment. What You'll Do You'll play a vital role in ensuring our customers and employees have a seamless technology experience. Your day-to-day impact will include: Providing friendly, high-quality help desk and technical support to 300+ internal and external users, including desktops, printers, mobile devices, banking equipment, and specialized financial products. Installing, maintaining, and troubleshooting hardware, software, and security access for multiple business systems. Monitoring key systems and creating or managing support tickets with customers and vendors. Ensuring strong security practices through proper physical and software access controls. Delivering excellent customer service by managing work orders, resolving issues promptly, and offering product training when needed. Documenting procedures, enhancements, and technical issues in our support wiki and JIRA system. Collaborating closely with senior system administrators, network engineers, developers, and the Quality Assurance team in a solution-oriented environment. Staying up to date on emerging technologies to continually improve our support capabilities. Supporting the bank's broader mission by promoting products, fostering teamwork, and ensuring an outstanding customer experience across the organization. Seasonal travel and occasional after-hours/on-call support may be required. What Makes You a Great Fit You're a natural problem-solver who enjoys connecting with people just as much as working with technology. You'll thrive here if you're: Confident troubleshooting PC hardware/software, printers, and basic networking. A strong communicator who can explain technical issues clearly and professionally. Someone who takes pride in delivering exceptional service and building trust with customers. A team player who collaborates well, stays organized, and is comfortable working independently when needed. Motivated to learn, grow, and stay current with new technology. Minimum Qualifications High School diploma required; 3+ years of experience working with computers, technical support, or a help desk/call center environment. Experience with Windows, Microsoft Office, and PC hardware. Valid driver's license and reliable transportation (travel required at times). Ability to pass a background check and credit check. Strong troubleshooting skills and the ability to research solutions independently. Effective written and verbal communication skills. Strong organization, time management, and self-motivation. Commitment to maintaining confidentiality and adhering to IT security and data policies. Ability to work a consistent schedule around 40 hours per week. Work Environment This role operates primarily in a comfortable, open-office environment with occasional travel to bank locations. You'll have access to the tools you need-computers, phones, banking equipment-to perform your responsibilities effectively. Some lifting (up to 10 lbs), walking, or standing may be required. Why You'll Love Working Here You'll directly impact how our customers and employees experience technology. You'll join a supportive, mission-driven culture that values integrity, teamwork, and service. You'll have opportunities to deepen your skills across systems, network, security, and banking technologies. You'll be part of a community bank that invests in its people, its customers, and the places we call home. MEMBER FDIC - EQUAL OPPORTUNITY EMPLOYERThis is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other and/or different tasks be performed as assigned. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $70k-97k yearly est. Auto-Apply 6d ago
  • Technology Support Assistant

    Canyon ISD (Tx 3.9company rating

    Information systems technician job in Canyon, TX

    Primary Purpose: Assist, implement, and provide technical support of campus-level technology systems. Respond to requests for assistance from faculty and staff regarding computer software, hardware, and computer peripheral devices. Qualifications: Education/Certification: High School diploma or GED Special Knowledge/Skills: Knowledge of basic computer software and hardware preferred Learner, team-player, self-starter, self-motivated, flexible, and organized Effective communication and interpersonal skills Ability to positively work when interfacing with staff of CISD Ability to troubleshoot and correct basic technology-related problems Flexibility to manage multiple request items from multiple areas simultaneously Ability to help resolve problems in a professional, congenial manner Major Responsibilities and Duties: 1. Provide appropriate technology support for request tickets in the district- wide work order system. 2. Provide first line campus-level technical support for hardware, software, printers, and computer peripheral devices including but not limited to routine maintenance, repairs, updates, cleanings, and troubleshooting. 3. Assist with support of technology in the classroom in a timely manner utilizing the available support tools and by using innovative and emerging technologies throughout the district. 4. Assist other Technology department personnel with installation and implementation of hardware and software, as requested throughout the district. 5. Perform repairs, as needed, to maintain clean, operable equipment. 6. Assist with necessary management of computers and printers following normal procedures including beginning and closing-of-year procedures. 7. Stay current with advances in the computer technology industry. 8. Update licensed software programs, as required. 9. Perform other duties as assigned. 10. Record service requests into the district work order system. 11. Assist with inventory procedures for all campus-level technology-related equipment. 12. Enjoy working with people and technology. 13. Maintain confidentiality of information. 14. Exemplify high standards of ethical conduct according to District Policy. 15. Support administrative policy. 16. Represent the school system to the community in a positive professional way. 17. Maintain a sincere, friendly attitude toward visitors and patrons to ensure communication. 18. Perform other duties, as assigned. Mental Demands/Physical Demands/Environmental Factors Requires working in a cooperative, assisting manner with all district staff. Requires lifting (up to 40 lbs.), stooping, bending, kneeling, climbing, and prolonged use of computing devices. Requires frequent travel to various campuses and locations within CISD.
    $41k-64k yearly est. 60d+ ago
  • Level II Technical Support

    Ama Techtel 3.4company rating

    Information systems technician job in Amarillo, TX

    Job Description ASK US ABOUT OUR HIRING BONUS! AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Technical Support department as a Level II Technical Support Representative. The Technical Support division provides inbound phone support for AMA TechTel's diverse line of communication products, monitors critical network functions, and performs repairs and upgrades on computer hardware and software. As a Level II Technical Support Representative, you will be responsible for monitoring the following products 24 hours a day: Wireless/VOIP Hosted Phone System Fiber POTS DSL You'll also be responsible for reporting any network issues to management within the timeline allotted by company procedures 24 hours a day and escalating as necessary, along with the following: - Handling calls from residential and commercial customers to resolve any technical issues on all products provided. - Making follow up courtesy calls once the reported trouble is resolved to ensure customer satisfaction. - Reporting troubles with our partnered service providers after hours and on weekends. - Having a thorough understanding of all products offered. - Diagnosing/repairing customer's personal computers that have been brought in for billable labor. - Learning and understanding the functions of other departments to be able to execute them after hours. - Monitoring ACD queues and managing talk times to ensure hold times are minimal. - Communicating with customers and resolving any issues reported via the support email account. Provisioning / de-provisioning the following services: Wireless/VOIP DSL Email Dial-up Hot Spot Users - Handling account suspends and restores. - Maintaining monitoring software and making sure all data contained therein is correct and up to date. - Reports monthly on wireless network capacity. Provide exceptional technical support for all commercial calls to ensure our level of customer service remains unmatched by our competitors. - Submitting tickets to be worked by our field services and managed services departments. - All other duties as assigned. Qualifications Must have a minimum of a high school diploma, Associates Degree in CIS preferred Comp Tia A+ certification is preferred Experience with computer repair, software/hardware preferred Experience with Microsoft OS Experience in troubleshooting Outlook and other email applications, including mobile email applications 2 years related IT/Help Desk experience preferred Must demonstrate computer knowledge with the ability to learn new software General understanding of Webhosting preferred Experience with ESI or Shoretel VoIP phones is a plus Experience in Metaswitch or CSX is a plus Telecommunications experience is a plus Skills Ability to thrive in a fast-paced environment and respond accordingly to high-priority situations is essential Must work well with others, as part of a team as well as individually Must possess and demonstrate excellent communication skills Must demonstrate excellent organizational skills Must be enthusiastic and self-motivated Proven customer support professional with at least three years of call center experience preferred Ability to speak Spanish preferred Benefits We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.
    $33k-46k yearly est. 4d ago
  • Mission Support Specialist

    Department of Homeland Security 4.5company rating

    Information systems technician job in Amarillo, TX

    Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $42,679 to - $67,865 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 7 - 9 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821404-DHA-EKS Control number 848931200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-07: Specialized Experience: At least one year of specialized experience equivalent to the GS-05 level in the Federal service that included performing developmental assignments under the close guidance of a higher level specialist that provided exposure to a wide variety of management and administrative methods, techniques, and practices such as: * Compiling and updating budget data on spreadsheets; * Assisting with the preparation of requests for personnel actions; * Coordinating office moves and telephone service requirements; * Monitoring usage of government/company owned motor vehicles; * Responding to routine questions concerning administrative procedures and requirements. OR Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled. Superior Academic Achievement is based on:(1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (*************************** OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. Minimum Qualifications for GS-09: Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service that included experience such as: * Providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs; * Assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets and preparing routine budget requests; * Preparing requests for personnel actions; * Identifying and recommending solutions to administrative problems on established methods and procedures. OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01/2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $42.7k-67.9k yearly 49d ago
  • Network and Systems Administrator

    The People's Federal Credit Union 3.7company rating

    Information systems technician job in Amarillo, TX

    Job DescriptionSalary: ROLE At The Peoples Federal Credit Union, we are committed to embodying our core values of INTEGRITY, QUALITY, RESPECT, SOLUTIONS-FOCUSED, and TEAMWORK. Our mission is to be our members primary financial institution by providing quality, competitive services in an atmosphere of trust and superior member satisfaction. As a member of our team, the Network and Systems Administrator assist TPFCU in living out its mission by delivering outstanding service to all staff, vendors, and members. By providing prompt SOLUTIONS to our employees through help desk tickets, you are enabling them to provide QUALITY service for our members. By monitoring, maintaining, and updating operating systems, networks, servers, PCs, and communication tools, you provide stability to our IT infrastructure, thus allowing employees to do great work and members access to their critical financial information. MAJOR DUTIES AND RESPONSIBILITIES Customer Service: Respond to help-desk tickets, provide SOLUTIONS, and close tickets promptly. Technical Support: Plan, implement, maintain, and support Firewalls, Servers, PC hardware and software products, wide area communications, database systems, network and systems security and access controls. Assure prompt response to and recovery from systems and network related production interruptions, across multiple hardware platforms, networks, and operating systems. Network Maintenance and Monitoring: Provide primary support for the company's network and PC/LAN servers which includes planning, implementing, maintaining, and troubleshooting network and system hardware and software. Anticipate system and network security/integrity risks and assure adequate safeguards. Minimize downtime. Compliance and Risk Management: Oversee the maintenance of hardware and software at TPFCUs disaster recovery site and provide technical support for disaster recovery testing. Training employees on new systems and software. EXPERIENCE 2-5 years of similar or related experience, including preparatory experience. Previous data processing experience with networks, PCs, data communications, mainframe, and PC programming; technical planning; project management. EDUCATION/CERTIFICATIONS/LICENSES College degree in Computer Science. Palo Alto, Cisco, Network+, A+, MSCE, Sans
    $49k-62k yearly est. 20d ago
  • Automation Technical Professional - DCS

    Wood Group 4.9company rating

    Information systems technician job in Borger, TX

    Wood is currently recruiting for a Senior Automation Technical Professional with a strong background in Programmable Logic Controllers (PLC's) to be based at our client in Borger, Texas. #LI-Hybrid The Role Participate in designing and implementing automation systems for oil & gas and process industry projects, engaging in all project phases from front-end engineering to commissioning. Support site surveys, FATs, SATs, and commissioning activities, while reviewing project schedules and cost estimates. Assist procurement with vendor lists, requisitions, and technical evaluations, and travel to customer locations for project implementation (25%). Our Clients and Projects Designing the future. Transforming the world. Wood Systems Integration, the largest vendor-independent system integrator in the world with proven stability for more than 25 years is looking for you! We have an exciting opportunity for a leader, strong problem solver; an individual capable of thinking outside the box and taking initiative to address technical challenges. Join us and be part of an agile working team that can support office and homed based assignments. This role will work in the office\home and as well as on site at client facilities. The successful candidate will have the ability to work effectively and diligently as an individual engineer and team member in front of both internal and external customers. We pride ourselves on solving real-world problems for our clients by providing full engineering, consulting, procurement, and construction services to our customers across the globe. Our automation team works on hands-on projects that span the full spectrum - from small integration projects to Main Automation Contractor programs for large, multi-EPC projects. Applicants must be authorized to work lawfully in the US without sponsorship from Wood, now or in the future. What we can offer Meaningful and interesting projects delivered to leaders of industry across oil & gas and process industry projects Flexible working arrangements that balance client, team and individual needs. Hybrid in Ferndale, WA. Commitment to Diversity and Inclusion across our business with employee networks committed to giving all employees a voice Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market. Flexible benefits package that can be adapted to suit your lifestyle Commitment to continued professional development through development plans tailored to individual needs and interests Global connections with leading industry experts around the world who are shaping the standards of our profession Responsibilities Typical responsibilities The successful candidate will provide support for local on-site client activities at client facilities with off-hours call out support if needed. Hands-on experience with Honeywell Experion PLC's. Allen Bradley PLC5 or Rockwell ControlLogix PLC configuration and programming is plus. On-site activities will include existing program updates and troubleshooting. Additional desired skills and qualifications. Participate in Automation Engineering projects for the design and implementation of automation systems for oil & gas and process industry projects. Engage in all phases of automation projects, front-end engineering through detailed design, procurement, configuration, implementation, startup, and commissioning in areas such as DCS Configuration, SCADA, HMI, SIS/FGS PLC programming and interfacing, architecture and networking, and specification development. Attend and support site surveys, Factory Acceptance Test (FAT's), Site Acceptance Test (SAT's) and commissioning activities for delivered systems. Review, comment, and provide input on the project schedule and project cost estimate. Support procurement with vendors lists development, requisition development, technical bid tabulations and clarifications, purchase recommendations, monitor progress and maintain communications with vendors as required. Travel expected to customer locations for project implementation (25%). Qualifications What makes you remarkable? At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges. Expected: Bachelor's Degree is required, preferably in one of the following disciplines: Chemical Engineering, Electrical, Computers/Systems, or Mechatronics. Must have between 10- and 15-years' Automation experience. Experience with an operating company, systems vendor, or engineering services provider for the onshore or offshore oil & gas and/or energy industry, is preferred. At least 10 years of demonstrated experience in Distributed Control Systems (DCS) hardware, network architecture, integration, configuration and programming, industrial protocols, HMI Graphics and databases, and SCADA System configuration and installations. Hands-on experience with at least one of the following platforms - Honeywell Experion/TDC DCS or FSC/SM, DeltaV DCS/SIS, Yokogawa CENTUM DCS/ProSafe, or ABB 800XA. Preference is for Honeywell or DeltaV. Experience with PLC platforms (Allen Bradley PLC, Siemens or Triconex, etc.) is a plus. Demonstrated proficient knowledge of the principles of relational databases, application interfaces, and Human Machine Interface design and implementation. Strong background and direct experience with multiple systems platforms, operating systems and the interactions between systems, system hardware and architecture. Proficient knowledge of P&IDs and instrumentation/control equipment. Knowledge of MS Office applications (Excel, Word, Access, MS Teams, etc.). Strong written and verbal communication skills; must be able to communicate effectively with coworkers, clients, and vendors. Applicants must be authorized to work lawfully in the US without sponsorship from Wood, now or in the future.
    $68k-89k yearly est. Auto-Apply 60d+ ago
  • Automation Technical Professional - DCS

    Wood PLC 4.0company rating

    Information systems technician job in Borger, TX

    Remarkable people, trusted by clients to design and advance the world. Wood is currently recruiting for a Senior Automation Technical Professional with a strong background in Honeywell DCS & Triconex SIS to be based at our client in Borger, Texas. #LI-Hybrid The Role Participate in designing and implementing automation systems for oil & gas and process industry projects, engaging in all project phases from front-end engineering to commissioning. Support site surveys, FATs, SATs, and commissioning activities, while reviewing project schedules and cost estimates. Assist procurement with vendor lists, requisitions, and technical evaluations, and travel to customer locations for project implementation (25%). Our Clients and Projects Designing the future. Transforming the world. Wood Systems Integration, the largest vendor-independent system integrator in the world with proven stability for more than 25 years is looking for you! We have an exciting opportunity for a leader, strong problem solver; an individual capable of thinking outside the box and taking initiative to address technical challenges. Join us and be part of an agile working team that can support office and homed based assignments. This role will work in the office\home and as well as on site at client facilities. The successful candidate will have the ability to work effectively and diligently as an individual engineer and team member in front of both internal and external customers. We pride ourselves on solving real-world problems for our clients by providing full engineering, consulting, procurement, and construction services to our customers across the globe. Our automation team works on hands-on projects that span the full spectrum - from small integration projects to Main Automation Contractor programs for large, multi-EPC projects. Applicants must be authorized to work lawfully in the US without sponsorship from Wood, now or in the future. What we can offer * Meaningful and interesting projects delivered to leaders of industry across oil & gas and process industry projects * Flexible working arrangements that balance client, team and individual needs. Hybrid in Borger, Texas. * Commitment to Diversity and Inclusion across our business with employee networks committed to giving all employees a voice * Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market. * Flexible benefits package that can be adapted to suit your lifestyle * Commitment to continued professional development through development plans tailored to individual needs and interests * Global connections with leading industry experts around the world who are shaping the standards of our profession
    $68k-90k yearly est. Auto-Apply 60d+ ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Information systems technician job in Amarillo, TX

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $32k-43k yearly est. 14d ago
  • On-Call IT Field Technician - Amarillo, TX- Hiring NOW

    Geeks On Site 3.1company rating

    Information systems technician job in Amarillo, TX

    Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support
    $28k-40k yearly est. 16d ago
  • IT Technical Support Analyst

    Cal Farley's Boys Ranch 3.8company rating

    Information systems technician job in Amarillo, TX

    Cal Farley's is a general residential childcare operation that has been providing nurturing homes, education and other opportunities for disadvantaged children since 1939; nestled in the rolling hills outside of Amarillo, TX., Cal Farley's Boys Ranch is a residential community open to at-risk children ages 5 to 18. While, at first glance, the campus might appear much like any other Texas Panhandle town, it is much more. Boys Ranch is an entire community built to surround children from across the nation with nurturing support and structure. Job Description Responsible for providing accurate and creative solutions to end user software and hardware problems on a Microsoft Windows Server network with various desktop operating systems that include Microsoft Windows and Apple Macs. Provides technical assistance to personnel in the setup and operation of all I.T. equipment and approved applications. Qualifications Associate Degree in CIS with a focus in computer troubleshooting is preferred. A minimum of 2 years helpdesk experience is required if substituted for a degree. Microsoft certification on desktop operating systems is required or be able to obtain within 6 months of employment. Must be proficient in computer setup and configuration on a Windows Server network. Intermediate understanding of TCP/IP, DNS, DHCP and Active Directory. Intermediate understanding of Windows/Mac hardware including printers, scanner, hard drives, chipsets, drivers, network cards and video technology. Proficiency with configuration and troubleshooting in Microsoft Windows and Office products is required. Must be proficient in general office equipment operation. Must possess exceptional time management and detail-orientation skills. Must be at least 21 years of age. Must possess a valid Texas driver's license. Must be available for travel as needed. Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-43k yearly est. 60d+ ago
  • Level II Technical Support

    Ama Techtel 3.4company rating

    Information systems technician job in Amarillo, TX

    ASK US ABOUT OUR HIRING BONUS! AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Technical Support department as a Level II Technical Support Representative. The Technical Support division provides inbound phone support for AMA TechTel's diverse line of communication products, monitors critical network functions, and performs repairs and upgrades on computer hardware and software. As a Level II Technical Support Representative, you will be responsible for monitoring the following products 24 hours a day: Wireless/VOIP Hosted Phone System Fiber POTS DSL You'll also be responsible for reporting any network issues to management within the timeline allotted by company procedures 24 hours a day and escalating as necessary, along with the following: - Handling calls from residential and commercial customers to resolve any technical issues on all products provided. - Making follow up courtesy calls once the reported trouble is resolved to ensure customer satisfaction. - Reporting troubles with our partnered service providers after hours and on weekends. - Having a thorough understanding of all products offered. - Diagnosing/repairing customer's personal computers that have been brought in for billable labor. - Learning and understanding the functions of other departments to be able to execute them after hours. - Monitoring ACD queues and managing talk times to ensure hold times are minimal. - Communicating with customers and resolving any issues reported via the support email account. Provisioning / de-provisioning the following services: Wireless/VOIP DSL Email Dial-up Hot Spot Users - Handling account suspends and restores. - Maintaining monitoring software and making sure all data contained therein is correct and up to date. - Reports monthly on wireless network capacity. Provide exceptional technical support for all commercial calls to ensure our level of customer service remains unmatched by our competitors. - Submitting tickets to be worked by our field services and managed services departments. - All other duties as assigned. Qualifications Must have a minimum of a high school diploma, Associates Degree in CIS preferred Comp Tia A+ certification is preferred Experience with computer repair, software/hardware preferred Experience with Microsoft OS Experience in troubleshooting Outlook and other email applications, including mobile email applications 2 years related IT/Help Desk experience preferred Must demonstrate computer knowledge with the ability to learn new software General understanding of Webhosting preferred Experience with ESI or Shoretel VoIP phones is a plus Experience in Metaswitch or CSX is a plus Telecommunications experience is a plus Skills Ability to thrive in a fast-paced environment and respond accordingly to high-priority situations is essential Must work well with others, as part of a team as well as individually Must possess and demonstrate excellent communication skills Must demonstrate excellent organizational skills Must be enthusiastic and self-motivated Proven customer support professional with at least three years of call center experience preferred Ability to speak Spanish preferred Benefits We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.
    $33k-46k yearly est. 60d+ ago
  • Network and Systems Administrator

    The People's Federal Credit Union 3.7company rating

    Information systems technician job in Amarillo, TX

    ROLE At The People's Federal Credit Union, we are committed to embodying our core values of INTEGRITY, QUALITY, RESPECT, SOLUTIONS-FOCUSED, and TEAMWORK. Our mission is to be our members' primary financial institution by providing quality, competitive services in an atmosphere of trust and superior member satisfaction. As a member of our team, the Network and Systems Administrator assist TPFCU in living out its mission by delivering outstanding service to all staff, vendors, and members. By providing prompt SOLUTIONS to our employees through help desk tickets, you are enabling them to provide QUALITY service for our members. By monitoring, maintaining, and updating operating systems, networks, servers, PCs, and communication tools, you provide stability to our IT infrastructure, thus allowing employees to do great work and members access to their critical financial information. MAJOR DUTIES AND RESPONSIBILITIES Customer Service: Respond to help-desk tickets, provide SOLUTIONS, and close tickets promptly. Technical Support: Plan, implement, maintain, and support Firewalls, Servers, PC hardware and software products, wide area communications, database systems, network and systems security and access controls. Assure prompt response to and recovery from systems and network related production interruptions, across multiple hardware platforms, networks, and operating systems. Network Maintenance and Monitoring: Provide primary support for the company's network and PC/LAN servers which includes planning, implementing, maintaining, and troubleshooting network and system hardware and software. Anticipate system and network security/integrity risks and assure adequate safeguards. Minimize downtime. Compliance and Risk Management: Oversee the maintenance of hardware and software at TPFCU's disaster recovery site and provide technical support for disaster recovery testing. Training employees on new systems and software. EXPERIENCE 2-5 years of similar or related experience, including preparatory experience. Previous data processing experience with networks, PCs, data communications, mainframe, and PC programming; technical planning; project management. EDUCATION/CERTIFICATIONS/LICENSES College degree in Computer Science. Palo Alto, Cisco, Network+, A+, MSCE, Sans
    $49k-62k yearly est. 37d ago

Learn more about information systems technician jobs

How much does an information systems technician earn in Amarillo, TX?

The average information systems technician in Amarillo, TX earns between $24,000 and $63,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.

Average information systems technician salary in Amarillo, TX

$39,000

What are the biggest employers of Information Systems Technicians in Amarillo, TX?

The biggest employers of Information Systems Technicians in Amarillo, TX are:
  1. Geeks on Site
  2. Gr8Ttek, LLC
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