Information systems technician jobs in Anchorage, AK

A company local to Anchorage, AK is hiring for a Tier 1 Help Desk. You will be the first point of contact for technical support, helping users via phone, email, or in person. You will troubleshoot basic IT issues, manage support tickets, escalate when needed, and document solutions. You will also monitor systems, respond to alerts, and guide users on how to use software effectively-all while delivering excellent customer service. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements 2-3 years experience of IT support experience 1-3 years Microsoft background Strong customer service and communication skills CJIS Clearance

Afognak Native Corporation has an exciting opportunity for an IT Support Specialist (helpdesk) to support our corporate office located in Anchorage, AK. The IT Support Specialist will provide end user technical support for desktop and laptop systems, and associated hardware and software within the organization. This includes but is not limited to operating systems, and desktop applications. Handle on-site and remote technical issues as needed. Trouble-shoot network, hardware, software, and application problems. Responsible for maintaining equipment and replacing non-functional equipment. Participate in equipment and/or software installations; moves; adds and changes. Work with other team members on server, client, network, and application-related projects. Troubleshoot and resolve end-user system issues related to Email and Microsoft TEAMS. Install and deploy Windows 11 desktop and laptop computers using SCCM, both locally and remotely. Support the installation and configuration of all end-user software in applicable sites, including many remote offices. Work with all corporate departments and branch offices to investigate, review needs, obtain price quotes, make recommendations, install, and maintain personal computers and applications. Assist in providing computer technical support relating to software and hardware problems reported by users. Maintain IT asset inventory. Provide daily support and technical issues resolution via instant messaging, phone calls, email, and ServiceNow ticketing system. Installs workstations, laptops, and printers. Respond in a timely manner to malware incidents, and remediate malware-infected systems. Demonstrates capacity for prioritization and management in a dynamic environment. Manage and maintain all onsite audio-visual equipment to include daily testing. Provide onsite and offsite audio-visual/presentation support for high-profile director meetings. Provide high-level Board of Director support as needed. Assist remote offices in troubleshooting Internet and network problems. Create user Active Directory accounts, Exchange email accounts, and TEAMS accounts. Add/remove user accounts from security and distribution groups. Performs other related duties as required. Lifting up to 75lbs may be required as well as maneuvering under desks and equipment. Payrate: $24.04 to $28.85 Hourly Requirements Strong, technical working knowledge of Windows Operating Systems and Microsoft Office. Bachelor's degree in Computer Science or Business Management preferred, or equivalent work experience may be substituted (at least two (2) to five (5) years). Must have a strong technical background and a positive attitude. Must have a willingness to learn new technologies, be a team player, and provide excellent customer service. Must be self-motivated and be able to work with limited supervision. Experience troubleshooting computer hardware and software. Two to five years of technical computer support experience. Some experience in computer repair. Experience installing operating systems and applications on desktop and laptop computers. Knowledge and troubleshooting skills in basic networking, including TCP/IP, DHCP, and DNS. Basic understanding of Active Directory a plus. Office 365 knowledge a plus. CompTIA A+ certification preferred. Microsoft MCSA: Windows 10 a plus. Hands-on experience with Microsoft-based computer hardware. Excellent troubleshooting and diagnostic skills. Demonstrated ability to interact with all technical and non-technical members of the organization. Knowledge of handheld mobile devices such as iPhones, and Android devices. Strong communication skills, including both verbal and written skills. SCCM experience preferred.

Sr IT Field Technician - West Division Department: Information Technology Reports To: Regional IT Support Services Supervisor The IT Field Technician plays a critical role in supporting Labcorp clients' technical needs across the West Division. This position requires strong customer service, training, and troubleshooting skills, along with the ability to resolve hardware and software issues both remotely and on-site. The technician will serve as a trusted technical resource for client offices and internal teams, ensuring seamless operation of Labcorp's proprietary lab systems and equipment. Key Duties & Responsibilities Train clients on Labcorp's proprietary laboratory system and workflows Troubleshoot and resolve client issues related to Labcorp systems, hardware, and connectivity Escalate advanced or second-level system issues to appropriate internal support teams Process hardware requests including ordering, setup, installation, and testing Provide technical support for Labcorp equipment in client offices Travel occasionally to client locations to deliver hands-on support and training Collaborate with internal IT teams to support cross-functional troubleshooting and system integration Support Labcorp onsite lab with hardware, software, and network-related issues Perform IT asset management including inventory tracking and lifecycle documentation Participate in special projects and complete assigned tasks in support of team goals Schedule & Work Conditions Standard hours: 8:00 AM - 5:00 PM (non-exempt role) Position based in-office at Labcorp's Anchorage location Overtime may be required based on business needs and is paid accordingly Occasional travel required, which may include overnight stays Requirements Associate's Degree in Information Technology or equivalent work experience 2+ years of experience in desktop, network, or IT support within a corporate or laboratory setting Strong knowledge of Windows OS, Microsoft Office Suite, and basic networking concepts Proven experience with hardware/software installation, configuration, and troubleshooting Excellent communication skills and a strong customer service orientation Ability to work independently and manage multiple priorities in a fast-paced environment Preferred Qualifications Experience supporting laboratory or healthcare IT systems Familiarity with specialty or proprietary lab applications Prior experience in a multi-location or enterprise-scale IT support environment Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Service Desk Technician I Hiring Range: $22.55 to $30.06 Pay Range: $22.55 to $33.82 Service Desk Technician II Hiring Range: $25.81 to $34.42 Pay Range: $25.81 to $38.72 Summary of Job Responsibilities: The Southcentral Foundation (SCF) Service Desk Technician is responsible for providing high-quality friendly customer service to all users contacting centralized Service Desk; documenting all user contacts according to specified guidelines; following procedures to manage Incident and Service Request ticket life cycles; providing telephony, application, and hardware support to users; providing telephone-based and remote-control support to users. This position has two (2) levels designed to provide progressively more responsible and independent work experience. Progression between job levels is based on the demonstrated ability to successfully handle more progressively responsible assignments. Qualifications: SCF programs are established to serve a primary population comprised of Alaska Native people who are affiliated with Cook Inlet Region, Inc. (CIRI) and Alaska Native and American Indian people within SCF's geographical service area. Employees should have a thorough understanding of the cultures and the needs of this population. Such knowledge is critical to ensure the achievement of SCF's vision of a Native Community that enjoys physical, mental, emotional, and spiritual wellness, and mission of working together with the Native Community to achieve wellness through health and related services : High School diploma; OR GED. Two (2) years of Administrative Support experience; OR demonstrated competency as an Administrative Support III at SCF; OR technical IT knowledge of hardware and software gained through work or personal experience. Must meet the following conditions to qualify as an approved SCF driver: Valid Alaska driver's license that meets State of Alaska Division of Motor Vehicles (DMV) license requirements to include: May drive in Alaska for up to 90 days with a valid out-of-State license, then must obtain an Alaska driver's license. No more than three (3) moving traffic violations (as defined by Alaska Statutes Title 28); OR two (2) at-fault traffic accidents in the previous three (3) years. The driver must not have had ‘Driving Under the Influence' (DUI); OR ‘Driving While Intoxicated' (DWI); OR ‘Operating Under the Influence' (OUI) violations as follows: Zero (0) violations in the past five (5) years. No more than two (2) violations in the past ten (10) years. Drivers must be at least 18 years of age. Drivers 18 through 20 years of age may only transport equipment, materials, and employees. Drivers who transport customers must be 21 years of age or older and must have completed the probationary period of license requirements for Alaska. Additional Qualifications for Service Desk Technician II: Associate degree in Information Technology or related field; OR a combination of education and experience; OR Two (2) years IT experience in a role with duties similar to the Service Desk Technician I position. Microsoft Azure Fundamentals certification or obtain within nine (9) months of hire. Native Preference: Under P.L. 93-638, as amended, the company pursues a policy of Native preference in hiring, contracting and training. SCF Human Resources must receive certification before applicants receive preference. Employee Health Requirements: Compliance with our Employee Health Procedure is a condition of SCF employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs designated as a Health Care Personnel (HCP) position, requires that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19 vaccination is required.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls are paid at $50 each Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Be the first line of defense for our clients' technology needs. At DenaliTEK, our Service Center is the heartbeat of our support operations. Where urgency meets professionalism and every interaction builds trust. We're looking for a Technical Support Specialist who can manage incoming tickets and calls, resolve issues quickly, and deliver white glove service every single time. What You'll Do Resolve Support Requests - Respond to 100% of client requests. Maintain SLA Commitments - Work critical tickets immediately, prevent SLA breaches, and escalate when needed. White Glove Service - Provide a seamless, courteous, and thorough client experience, even for routine requests. Service Board Management - Keep tickets updated with clear, client-ready notes and ensure the board stays clean and organized. Collaboration - Work closely with peers to ensure client needs are fully addressed. Requirements What We're Looking For Must-Have Skills & Experience 2+ years in IT support, help desk, or service desk roles. Proficiency in Microsoft 365, Windows desktop OS, and basic networking. Experience with ticketing systems (ConnectWise preferred). Clear, professional communication with clients and team members. Strong documentation skills and attention to detail. Nice-to-Haves Experience in an MSP or multi-client environment. Familiarity with remote monitoring and management (RMM) tools. CompTIA or Microsoft certifications. Benefits Hybrid role - office provided, but we want you working with our clients 100% company-paid medical, dental, and vision insurance 401(k) with company contribution 4 weeks of PTO annually, plus 7 paid holidays Reimbursements for mileage, parking, internet, and cell phone A no-drama, no-politics environment that values performance and integrity We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Objective: Support the computing needs of the company's employees and contractors providing all levels of IT support services, including help desk, desktop, system administration and field services. The IT Support Analyst is part of a team of technical support professionals that are responsible for providing hardware, software, audio-visual, networking, and Windows administration user support, serving as a resource for infrastructure support teams for the Houston, Aztec, Anchorage, North Slope offices and other remote locations. Essential Job Responsibilities: Assists users with hardware, software, and networking problems, triaging issues and requests as they are reported via phone, ticketing system, walk-up, IM and email. Configure new computers and upgrade existing computers. Supports audiovisual technology throughout the enterprise. Provide corporate executive support in a professional and expedient manner Provide user administration using internal tools and administration platforms including Windows Servers, Active Directory, MS Exchange, Azure Admin Portal and other enterprise application admin tools. Installs new and existing software, maintaining support documentation articles to ensure knowledge transfer with peer support teams and staff. Assists peer infrastructure and Security teams with troubleshooting function to solve problems with network hardware and software at desktop level. Perform other support functions as directed by the Helpdesk Manager and other IT management. Analyze and resolve application issues for industry applications such as Aries, Petra, SMT, I.H.S data analysis, etc. Use of IT ticketing system for documenting, troubleshooting and communication with requestors, taking ownership of issues from request to resolution. Maintains employee confidence and protects corporate assets, including intellectual property, by keeping information confidential. Maintains technical knowledge by attending educational workshops and reviewing professional publications, establishing personal networks, and participating in professional associations. Contributes to team effort by accomplishing related results as needed. Adheres to the company's values - integrity, ownership, urgency, alignment and innovation. Supports company vision and mission. Adheres to established work schedule, attendance standards and is punctual to work and meetings. Other Job Responsibilities: Other duties as assigned by management. Qualifications: Minimum of three (3) years of hands-on experience in information systems, preferably within the oil and gas industry, with a strong emphasis on customer support. Solid understanding of desktop computers, printers, audiovisual components, and general office applications. Strong interpersonal skills to effectively communicate with individuals at all levels of the company. Exceptional ability in diagnosing and solving computer related problems while maintaining patience, professionalism, and courtesy. In depth understanding of Windows desktop operating systems and utilities. Basic understanding of Windows server operating systems, administration and utilities. Ability to establish priorities, meet deadlines, and concentrate on detailed information in a fast-paced demanding work environment. Ability to establish and maintain effective working relationships with employees, supervisors, other departments, officials, and the public. Ability to complete multiple, diverse tasks of differing priorities. Proficiency in the use and application of the following software: Required: Microsoft Office (Excel, Word, PowerPoint, and Outlook with emphasis on Outlook and Excel). High degree of competency in troubleshooting Smartphones/Mobile devices, tablet devices, as well as various smartphone devices. Preferred : Working knowledge of oil and gas industry applications such as Aries, Petra, IHS, SMT, etc. Education Requirements: Required: High school diploma or GED equivalent. Preferred : Bachelor's Degree from an accredited four-year university or college with a degree in information technology, management information services, computer science, or a closely related field

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Onsite Support Location: Anchorage, AK Duration: 1 year with possible extension Job Description: · Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications. · Should have significant experience in customer-facing, Windows-based, corporate technical support environment, including experience supporting Office, Outlook, and working with ticketing systems. · Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac systems. · Must have good verbal and written skills, as well as ability to interact positively with clients. · Excellent soft skills are a must. · Previous retail experience (i.e. Apple Store, Geek Squad) is a plus. Additional Information For more information, Please contact Shubham ************

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support

Information Technology/Temporary Tech Support Additional Information: Show/Hide Bargaining Unit: Temporary Work Year: Varies Work Day: Varies Wage: $19.00 per hour The Temporary Technical Support position is hired for specific short term projects. The temporary tech is tasked by the technical support supervisor or the technical support specialist II. Job Requirements The following are required: * A high school diploma or equivalent. * Demonstrated ability to troubleshoot and correct problems relating to operating systems and applications for both Windows and Apple platforms. * Must have exceptional interpersonal skills and the ability to calm and work with irritated and discouraged users. * Must have exceptional listening and logical reasoning skills to analyze problems and determine effective solutions. * Must be prepared to work outside normal working hours as required. * Must have own transportation with a current Alaska driver's license and be prepared to use it on company business. The following are preferred: * A rudimentary understanding of computer connectivity. * Ability to follow directions consistently and thoroughly. * Ability to establish and maintain productive working relationships with others. Essential Job Functions * Changes printer configurations. * Turns computers on and verifies they are connected to the network. * Assists the Information Technology supervisor and network and support center staff to monitor application connectivity over the ASD network. * Installs new computers and migrates user files and applications from existing computers. Physical /Mental Demands The physical demands of this job require frequent standing, walking, sitting, speaking and hearing. Specific visual abilities are also required. The employee is regularly required to reach with his/her hands and arms and occasionally lift items weighing less than 40 lbs. Additionally, the employee must be able to understand vague and implicit instructions, be able to readily recall facts and details, handle conflict and make effective decisions under pressure. The employee must have the ability to effectively manage the stress of working with students, parents, and other employees representing diverse cultures, personalities, and work styles in a dynamic work environment. The Anchorage School District is committed to providing reasonable accommodations, according to applicable state and federal laws, to all individuals with a qualified physical or mental disability. Work Environment Work is performed in a professional environment with a wide variety of individuals having differing functions, personalities and abilities, including working with diverse groups of people in a variety of different settings. While performing the duties of this job the employee may be regularly exposed to a video display. The employee may be exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. Additional Job Information This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job related duties as requested by any person authorized to give instructions or assignments. Anchorage School District (ASD) employees must possess the ability to read and write in English. This also includes the ability to communicate in English with school staff, co-workers, and the public; as well as have the ability to comprehend and carry out oral and written directions and understand and follow English instructions and written documents. Offers of employment are contingent upon completion of a satisfactory criminal background check. For certificated positions, this is in addition to the background check conducted through the certification process with the Alaska State Department of Education and Early Development (DEED). This position may be required to work in ASD facilities on the military installations (JBER). Please visit the government REAL ID website for additional information. The Anchorage School District is an equal employment opportunity employer.

GCI's Desktop Technician I will be responsible for providing local and remote company employees and contractors with technical support for their desktop hardware, software, and operating system requests and issues. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Design, develop, test, and implement IT solutions that benefit company business improving processes, applications, and utilities, while providing local and remote employees and contractors with technical support for desktop hardware, software, and operating system issues following documented established procedures. COMPETENCIES: ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Actively pursuing training and development opportunities to enhance technical skills and knowledge base. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. The ability to multi-task and adapt to multiple changing priorities is essential. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Ability to build and maintain effective working relationships with customers, management staff, and peers. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Strong interpersonal and communication abilities, both written and verbal, while communicating with technical and non-technical customers. Excellent documentation and organizational skills. Excellent active listening and problem-solving skills with the ability to analyze, troubleshoot and resolve user's problems utilizing unified communications tools and in person. Installation and configuration of recent and current Windows OSs, Mac iOs, Intel-based desktop, laptops, and mobile devices, IP-based wired and wireless networks, MS Office Applications, ticketing applications, and Point-of-Sale systems. Apple OS and iOS app support, upgrades, and general troubleshooting. Utilizing JAMF environment to include installations, configurations, and recovery solutions. Software and hardware deployment tools required for developing and deploying images in an enterprise-wide environment. Setup and configure local and network-attached devices. Knowledge of industry standards for network wiring, wireless networks, and installation and maintenance procedures of computer systems' hardware and software. Knowledge of remote access tools such as Beyond Trust Remote Support/Bomgar used to remediate and coordinate remote computer issues and software installs. Level Definition Position Title: Desktop Technician I Grade: T05 Additional Job Requirements: This is an entry level position within the IT desktop career path. Must have a basic understanding of telecommunications; provide employees and contractors with technical assistance with computer hardware, software, and Operating System configurations and issues. Provide technical assistance in person, remotely, and via unified communications methods. Working under close supervision will execute basic troubleshooting, analyzing and resolution for computer hardware and software support issues. Work with internal employees and external contracting customers in analyzing, troubleshooting, and resolving computer hardware and software support issues. Image and deploy desktops, laptops, and mobile devices as needed for new hires, local and remote repairs, and upgrades, providing users with informal training on computer applications and hardware best practices, and provide customer service from front counter. Update status and/or resolve Tier II support tickets according to priority in the Cherwell and JIRA ticketing systems, documenting root cause and detailed resolution as work is performed. Utilize standard diagnostic tools to troubleshoot and resolve issues with Windows and MAC iOS computers, mobile devices, network connections, point of sale systems, printers, and IP phones. Maintain current Desktop Services SOPs (Standard Operation Procedures), and regularly update any changes through the Knowledge Support Center using enterprise knowledge article repositories. Prepare equipment for shipping and warehouse pickup. Receive, document and inventory incoming packages. Minimum Qualifications: Required: High School diploma or equivalent. Minimum two (2) years of experience in technical customer support, desktop users with hardware and/or software applications. Preferred: Associate degree in information technology/Systems, Computer Science, Communications, electronics, telecommunications or related. Telecommunications experience. CompTIA A+ or CompTIA Network+ ITIL Foundations/ACSP/MCP/MCDST/HDI-DST Other telecom industry or job specific certifications. Required at ALL Levels DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Work is primarily sedentary, requiring daily routine computer usage. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Available to work additional time on weekends, holidays, before or after normal work hours when necessary. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.\ All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

This position is for individuals interested in beginning their careers as technicians with projects affiliated with the University of Alaska Anchorage, Applied Environmental Research Center. Candidate will learn essential skills for performing work on research projects with the federal family. This is an entry level position but a great way to learn getting hands on experience. We are hiring three (3) positions. The Applied Environmental Research Center (AERC) is a center within the Business Enterprise Institute (BEI). The BEI provides a platform for a high-level consultancy between industry and the University of Alaska (UA), while serving as a bridge to resources, expertise and talents across the entire UA system. Offering economic development related research and technical assistance, high-level professional education, small business development services, and youth entrepreneurship programming, the work of the BEI not only links UA economic development programs, but also supports business and entrepreneurial capacities across Alaska. To thrive in this position, individuals must have an attention to detail eye with the ability to be flexible. No two days will be the same! The successful candidate should enjoy office work with the occasional out of the office Center activities. The Center manages numerous projects for the federal family and being personable and getting the job done are key! Minimum Qualifications: High School graduation and six months office/administrative experience, or an equivalent combination of training and experience. Position Details: This position is located on the UAA campus in Anchorage. This is a part-time, term-funded, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 74, based on education and experience. Applications will be reviewed on a rolling basis until a successful candidate is identified. Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified. *To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible. This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion. The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************. UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: ********************************* The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check. Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act. If you have any questions regarding this position, please contact Justin Hall, Office of Research HR Coordinator at ****************** All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business. * Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years. Access to the reports is available at: UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: ******************************************* Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: ************ or ********************* / ************ or uaa_*************************. UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: ***************************************** Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: ************ or *******************. UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: ********************************************************************** Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: ************ or emailing ********************.

Network technician's primary duties are installation, operation, administration, and maintenance of Digital and VoIP Telephone Switches, Transport Systems (both network and CPE), DLC's, PBX's, Ethernet Switches, Cell Sites, Central Office power systems, and the network management platforms used to monitor their performance and availability. Examples of Job Duties - PBX Technician Provide customer service, troubleshooting, educate customers on available ACS products and services, provision and de-provision products and services. Answer customer inquiries. Determine cable distribution to fulfill service requirements. Run, secure and terminate necessary cabling. Place equipment cabinets, racks, or supporting frame work. Accomplish all inter-cabinet wiring. Install associated sets and sub-sets of business systems. Install associated power equipment and make necessary distribution. Install and provision system programming. Perform all facets of fault location of PBX, PAX, Key, VoIP telephone or special circuits to restore degraded or out-of-service conditions. Conduct system or sub-system testing as required to determine failures or to accomplish routine maintenance tests. Perform preventative maintenance and database backups Install, maintain, and modify PBX and Key Systems. Installation and configuration of vendor specific cards and equipment Minimum Education and Experience Required You must have a high school diploma and must possess and maintain a driver's license. Network Technicians are normally required to have and maintain vendor specific training and/or certifications. Network Technicians are required to have four (4) years training in a relevant telephone apprentice program or equivalent experience leading to journeyman level performance in this specialty, with two (2) years experience in the skills and work this position will typically perform. This position may travel by Air, Land and Sea by commercial and non-commercial means to deliver service to Alaska Communications Customers located in remote areas of Alaska. Certifications and Licenses Required External applicants must successfully pass a pre-employment suitability assessment and either a DOT or non-DOT drug test, depending on position. Network Technicians outside of Anchorage, may be required to perform duties of a Field Technician, which may require a Medical Certification or a CDL. Additional Job Requirements External applicants must successfully pass a pre-employment suitability assessment and drug test.

Sr IT Field Technician - West Division Department: Information Technology Reports To: Regional IT Support Services Supervisor The IT Field Technician plays a critical role in supporting Labcorp clients' technical needs across the West Division. This position requires strong customer service, training, and troubleshooting skills, along with the ability to resolve hardware and software issues both remotely and on-site. The technician will serve as a trusted technical resource for client offices and internal teams, ensuring seamless operation of Labcorp's proprietary lab systems and equipment. Key Duties & Responsibilities * Train clients on Labcorp's proprietary laboratory system and workflows * Troubleshoot and resolve client issues related to Labcorp systems, hardware, and connectivity * Escalate advanced or second-level system issues to appropriate internal support teams * Process hardware requests including ordering, setup, installation, and testing * Provide technical support for Labcorp equipment in client offices * Travel occasionally to client locations to deliver hands-on support and training * Collaborate with internal IT teams to support cross-functional troubleshooting and system integration * Support Labcorp onsite lab with hardware, software, and network-related issues * Perform IT asset management including inventory tracking and lifecycle documentation * Participate in special projects and complete assigned tasks in support of team goals Schedule & Work Conditions * Standard hours: 8:00 AM - 5:00 PM (non-exempt role) * Position based in-office at Labcorp's Anchorage location * Overtime may be required based on business needs and is paid accordingly * Occasional travel required, which may include overnight stays Requirements * Associate's Degree in Information Technology or equivalent work experience * 2+ years of experience in desktop, network, or IT support within a corporate or laboratory setting * Strong knowledge of Windows OS, Microsoft Office Suite, and basic networking concepts * Proven experience with hardware/software installation, configuration, and troubleshooting * Excellent communication skills and a strong customer service orientation * Ability to work independently and manage multiple priorities in a fast-paced environment Preferred Qualifications * Experience supporting laboratory or healthcare IT systems * Familiarity with specialty or proprietary lab applications * Prior experience in a multi-location or enterprise-scale IT support environment Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls are paid at $50 each Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Onsite Support Location: Anchorage, AK Duration: 1 year with possible extension Job Description: · Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications. · Should have significant experience in customer-facing, Windows-based, corporate technical support environment, including experience supporting Office, Outlook, and working with ticketing systems. · Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac systems. · Must have good verbal and written skills, as well as ability to interact positively with clients. · Excellent soft skills are a must. · Previous retail experience (i.e. Apple Store, Geek Squad) is a plus. Additional Information For more information, Please contact Shubham ************

This position is for individuals interested in beginning their careers as technicians with projects affiliated with the University of Alaska Anchorage, Applied Environmental Research Center. Candidate will learn essential skills for performing work on research projects with the federal family. This is an entry level position but a great way to learn getting hands on experience. We are hiring for three (3) positions! The Applied Environmental Research Center (AERC) is a center within the Business Enterprise Institute (BEI). The BEI provides a platform for a high-level consultancy between industry and the University of Alaska (UA), while serving as a bridge to resources, expertise and talents across the entire UA system. Offering economic development related research and technical assistance, high-level professional education, small business development services, and youth entrepreneurship programming, the work of the BEI not only links UA economic development programs, but also supports business and entrepreneurial capacities across Alaska. To thrive in this position, individuals must have an attention to detail eye with the ability to be flexible. No two days will be the same! The successful candidate should enjoy office work with the occasional out of the office Center activities. The Center manages numerous projects for the federal family and being personable and getting the job done are key. Minimum Qualifications: High School graduation and six months office/administrative experience, or an equivalent combination of training and experience. Position Details: This position is located on the UAA campus in Anchorage. This is a full-time, term-funded, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 74, based on education and experience. Applications will be reviewed on a rolling basis until a successful candidate is identified. Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified. *To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible. This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************. UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: ********************************* The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check. Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act. If you have any questions regarding this position, please contact Justin Hall, BEI HR Coordinator at ****************** All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business. * Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years. Access to the reports is available at: UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: ******************************************* Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: ************ or ********************* / ************ or uaa_*************************. UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: ***************************************** Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: ************ or *******************. UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: ********************************************************************** Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: ************ or emailing ********************.

This posting is to gather interest for the Network Support Technician I. We are not currently hiring, but will be contacting candidates when we have an opening. GCI's Network Support Technician I will provide initial exceptional network technical support to customers experiencing technical events via calls, email, and chat. Handle inquires, troubleshoot technical related issues, and process service requests. Proactively monitor and respond to network alerts, working as the customer's advocate. Coordinate maintenance and installation activities that may impact services; detect, act upon, and track all problems. Provide answers to questions, resolve routine inquiries, and triage/escalate complex issues to a higher tier of support. Customers include external and internal customers, vendors, and 3rd party call centers. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Provide technical support and customer education, via inbound calls, chat, in writing, instant messaging, or e-mail in an efficient and professional timely manner. Follow established procedures, implement escalation process and event management by working directly with the GCI Account team, customers, and higher Network tier support as required. COMPETENCIES: ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Ability to interact with a wide variety of business, operations, and technical staff. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Demonstrated good verbal and written communication skills. Ability to explain technical activities to customers. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. Demonstrated strong customer service skills with attention to detail, active listening, and problem-solving skills. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Demonstrated administrative and organizational skills. Ability to accurately document procedures and technical processes. Ability to handle multiple events simultaneously in a fast-paced and ever-changing work environment. General understanding of Information Technology. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. Knowledge and operating skills in mainstream operating systems. Network Support Technician I Additional Job Requirements: This is an entry level position within the Network Support team. Works under close supervision performing general tasks as directed, completing routine routing assignments on time. Provides first level customer support; assisting with the resolution of technical and service trouble reporting issues. Functions as the customer advocate ensuring technical problems and issues are resolved or escalated in a timely manner. Communicates all maintenance and installation activities that may impact services provided to customers to detect, act on and track all problems. Essential Duties: Tier I Support: First point of contact via email, phone calls, monitoring, etc. Identify and filter incidents, service requests, dispatches, and provide basic support and troubleshooting, i.e., password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support. Ensure all required information per processes and procedures for Tier II and Tier III issues where solutions have been documented. Basic customer support including requests for voice services support, knowledge base lookup, and directing customers to self-service web-based solutions. Minimum Qualifications: Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis High School diploma or equivalent. Minimum of six (6) months experience in a customer service or call center environment. * Preferred: Associate degree in telecommunications, computer science, electronics or relevant field. Microsoft, ITIL, CompTIA, Cisco certifications. Telecommunications experience. Other telecom industry or job specific certifications. DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Work is primarily sedentary, requiring daily routine computer usage. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Available to work additional time on weekends, holidays, before or after normal work hours when necessary. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. Additional background checks, security checks, and/or participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy the conditions of a contract or proposed contract with a business partner or client. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

Network technician's primary duties are installation, operation, administration, and maintenance of Digital and VoIP Telephone Switches, Transport Systems (both network and CPE), DLC's, PBX's, Ethernet Switches, Cell Sites, Central Office power systems, and the network management platforms used to monitor their performance and availability. Examples of Job Duties - PBX Technician Provide customer service, troubleshooting, educate customers on available ACS products and services, provision and de-provision products and services. Answer customer inquiries. Determine cable distribution to fulfill service requirements. Run, secure and terminate necessary cabling. Place equipment cabinets, racks, or supporting frame work. Accomplish all inter-cabinet wiring. Install associated sets and sub-sets of business systems. Install associated power equipment and make necessary distribution. Install and provision system programming. Perform all facets of fault location of PBX, PAX, Key, VoIP telephone or special circuits to restore degraded or out-of-service conditions. Conduct system or sub-system testing as required to determine failures or to accomplish routine maintenance tests. Perform preventative maintenance and database backups Install, maintain, and modify PBX and Key Systems. Installation and configuration of vendor specific cards and equipment Minimum Education and Experience Required You must have a high school diploma and must possess and maintain a driver's license. Network Technicians are normally required to have and maintain vendor specific training and/or certifications. Network Technicians are required to have four (4) years training in a relevant telephone apprentice program or equivalent experience leading to journeyman level performance in this specialty, with two (2) years experience in the skills and work this position will typically perform. This position may travel by Air, Land and Sea by commercial and non-commercial means to deliver service to Alaska Communications Customers located in remote areas of Alaska. Certifications and Licenses Required External applicants must successfully pass a pre-employment suitability assessment and either a DOT or non-DOT drug test, depending on position. Network Technicians outside of Anchorage, may be required to perform duties of a Field Technician, which may require a Medical Certification or a CDL. Additional Job Requirements External applicants must successfully pass a pre-employment suitability assessment and drug test.