Information systems technician jobs in Baltimore, MD - 2,073 jobs
All
Information Systems Technician
Technical Support Specialist
Support Specialist
Information Systems Engineer
Technical Support Engineer
Information Systems Administrator
Information Technology Technician
Help Desk Supervisor
Information Technology Internship
Helpdesk Computer Technician
Technical Specialist
Desktop Support Specialist
Network Technician
Product Support Analyst
Technical Support Advisor
Help Desk Supervisor/Sr. User Trainer
Centurion 4.7
Information systems technician job in Washington, DC
Centurion is looking to hire a Help Desk Supervisor/Sr. User Trainer to work ONSITE at the one of federal clients in Washington, DC.
We are looking for on-site technical resource/support in making visually appealing and data accurate updates to a public facing website. Quick learner who is willing to learn new data management systems in order to provide high-level support, as well as day-to-day management in conjunction with job requirements.
Primary Responsibilities:
Provide on-site technical resource/support who should be comfortable with making visually appealing and data-accurate updates to a public facing website.
Quick learner who is willing to learn new data management systems in order to provide high-level support, as well as day-to-day management.
Create, modify and run daily, weekly, monthly and quarterly reports, as requested.
Provide technical support to new and current users of the internal database system.
Assist in testing database functionality following upgrades or fixes.
Make updates to website based on specific data points at regular intervals.
Provide technical support to office staff as necessary, to include interaction with Department technical staff, ordinary maintenance of office technical equipment, and routine troubleshooting.
Candidate should be mindful of principles of cybersecurity, data protection, and privacy in all work assignments.
Basic Qualifications:
Excellent written and oral communication skills.
Strong skills in commonly used software, such as Microsoft Office Suite with emphasis on Excel, Word and PowerPoint.
Experience using Drupal, TEAMS or TEAMS Apps.
Experience with SharePoint (Administrative Role)
Bachelor's degree (or equivalent) and 2+ years of experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users, is preferred.
At least one year teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications preferred.
Must have hands-on familiarity with the network, telecommunications, and operating systems
environment of the applications being supported.
Should be an expert user of the Government's word processing, spreadsheet, and email systems.
Must be a U.S. Citizen and able to obtain a Public Trust clearance.
Preferred Qualifications:
Experience working in a Government and/or Litigation Support environment in conjunction with basic qualifications, preferred.
Undergraduate degree valued.
Prior supervisory experience strongly preferred.
Experience with DOJ office automation environments extremely helpful.
Knowledge of Government's IT environment, including office automation networks, PC and server based applications preferred.
Experience using payroll systems, and financial management systems a plus.
At least one year of experience in automated litigation support preferred.
$66k-87k yearly est. 2d ago
Looking for a job?
Let Zippia find it for you.
Human Resources Information System Administrator
Spectrumcareers
Information systems technician job in Arlington, VA
A fast-growing, enterprise organization with a complex, multi-location workforce is seeking a hands-on Workday HRIS professional to support and optimize its full HCM environment. This is a highly visible individual-contributor role responsible for the day-to-day stability, configuration, and evolution of Workday across the business.
This position sits at the center of HR operations, payroll, benefits, and reporting, and partners closely with HR leadership and technical teams to ensure Workday runs accurately, securely, and efficiently.
What You'll Do
Own the ongoing configuration and maintenance of Workday HCM across all major modules, including time, absence, benefits, payroll, compensation, and recruiting
Maintain and troubleshoot business process frameworks, condition rules, security roles, and data flows
Monitor and resolve issues across Workday integrations and vendor feeds
Support release cycles, including regression testing, UAT, and post-deployment validation
Ensure data integrity, compliance, and audit readiness across the HR system
Build and maintain Workday reports, dashboards, and analytics for HR and leadership
Serve as the first point of escalation for system issues, enhancements, and end-user questions
Partner with stakeholders to improve workflows, automate manual processes, and enhance the user experience
What We're Looking For
5+ years of HRIS experience in an enterprise environment
Hands-on Workday experience with configuration responsibility
Exposure to multiple Workday HCM modules (time, absence, benefits, payroll, compensation, recruiting)
Strong understanding of business process frameworks, security, reporting, and data governance
Experience supporting system upgrades, testing cycles, and production troubleshooting
Comfort working with integrations, file feeds, and third-party vendors
Strong analytical and communication skills with the ability to work across technical and HR teams
Why This Role Stands Out
Broad Workday ownership rather than narrow module support
Stable, well-resourced enterprise environment
High-impact role supporting critical HR, payroll, and benefits operations
Long-term growth path for a senior HRIS professional who wants depth and influence
$69k-93k yearly est. 4d ago
Help Desk Technician
Leisnoi, Inc.
Information systems technician job in Baltimore, MD
Job Title Help Desk Technician Education N/A Durham, NC 27701 US Career Level Experienced (Non-Manager) Category Information Technology Salary Grade Date Needed By Job Type Full-time Travel
JOB DESCRIPTION
Help Desk Technician
Reports to: IT Project Manager - Professional Services Line of Business
Subsidiary: Leisnoi Enterprise Solutions, LLC
Location: Baltimore, MD or Durham, NC
Job Status: Regular Full -Time
Position Summary:
Call Center Environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and reports on a wide variety of hardware, soft, mainframe access and print problem determination/escalation. All employees are considered mission critical and are expected to report even during inclement weather conditions.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
The Initial Call Intake Function, normally performed by the Customer Service Representative, provides detailed interaction/incident document of reported problems utilizing the incident management system is required for both real-time voice and virtual reported problems.
The contractor documents and provides problem analysis and resolution on a wide variety of hardware, software, video, main frame, and network problems.
Additionally, the contractor dispatches all vendor hardware maintenance requests, following priority levels as defined in the Standard Operating Procedures (SOP).
Customer Service Representatives also utilize operational communications systems within the Service Center to communicate real-real-time events to management and customers as required.
The Contractor Shall:
Utilize email, instant messaging and other monitoring tools to remain aware of current issues affecting widespread availability.
Respond to customer calls concerning general inquiries, providing "how to" assistance for specific problems.
Accept and process virtual call inquiries, providing "how to" assistance for specific problems.
Accept and process virtual call inquires for hardware and software.
Open a call ticket for every customer contact and determine and document scope, impact, and priority; resolve or escalate to incident (level-2).
Follow-up with customers, vendors, or SSA components, as required, to resolve problems and ensure ticket updates are current.
Close all tickets only when a problem has been resolved to the customer's satisfaction and all steps to resolve an issue are completely documented in the service tickets.
Create a report detailing all open, severity-1 issues encountered up until the time of the report creation and submit to the designated distribution list.
Gather information and follow required diagnostic procedures.
Adhere to the Standard Operating Procedures (SOP).
Education:
The candidate must hold at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or an A+ certification.
Candidates supporting this function shall have a minimum of one year experience service in a help desk role and experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS), Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol Label Switching (MPLS), VoiIP, and Cisco Routers.
Office Location and Travel: Durham, NC or Baltimore, MD
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This position is primarily indoors, consistent with a standard office position and has a noise level of mostly lost to moderate. The incumbent is required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress.
The incumbent must occasionally list and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception and the ability to adjust focus.
Candidates can email their resumes to and must also apply online at Leisnoi.com.
Leisnoi is an Equal Opportunity Employer
Leisnoi considers all applicants for employment without regard to race, color, sex, national origin, religion, age, physical or mental disability, family responsibility, marital status, sexual orientation, political affiliation, veteran's status or any other legal protected status. Pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, Leisnoi Corporation, may legally grant certain preference in employment opportunities to Leisnoi Shareholders and their Descendants. EOE/AA/M/F/D/V
# of Hires Needed
4
Exemption Type
Non-Exempt
$41k-73k yearly est. 3d ago
Advanced Technical Support, Blue Planet Portfolio Specialist
Ciena 4.9
Information systems technician job in Severn, MD
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.
Are you ready to elevate your career with cutting-edge software and a team of industry professionals? Blue Planet, a division of Ciena, is seeking a talented Blue Planet Portfolio Support Engineer to join our Advance Technical Support Team. This mid-entry level role offers the opportunity to work closely with Customers, Blue Planet Solution Experts, Global Engineering Community, R&D Engineering, and PLM teams to support applications integrated into Blue Planet products and platforms.
How You Will Contribute:
Provide technical support to customers using the Blue Planet Software Portfolio, troubleshooting and resolving software and system-related issues.
Collaborate with cross-functional teams, including Blue Planet Solution Experts, Global Engineering Community, and R&D Engineering, to identify and resolve product bugs and issues.
Maintain high levels of customer satisfaction through effective communication and prompt issue resolution.
Develop workarounds to address functionality shortcomings and minimize customer dissatisfaction.
Assist with multi-product interoperability issues between Blue Planet products or third-party software/equipment.
Provide valuable feedback to account, PLM, and R&D teams to improve product functionality in future releases.
Advocate for customers within Ciena and represent Ciena effectively to customers.
The Must Haves:
Bachelor's degree in network engineering, systems engineering, computer science, or a related field, or equivalent work experience.
Multitasking and adaptability to shifting priorities and market demands.
Exceptional presentation and communication skills.
Strong organizational skills to balance and prioritize case load effectively.
Proficiency in documenting cases with relevant information and time tracking.
Self-motivated with excellent time management skills and the ability to work independently.
Excellent customer service interaction skills, particularly in high-pressure situations.
Nice to Haves:
Expertise in virtualization environments such as VMware ESXi, KVM, and XEN.
Experience with Linux/Unix operating systems and networking technologies/protocols, including Ethernet/MEF, MPLS, IP, VPNs, TCP, UDP, IGP (ISIS, OSPF), BGP, L2/L3 VPN, SNMP, Syslog, ICMP, and SSH.
Proficiency in Python and Shell scripting.
Familiarity with databases such as PostgreSQL, MySQL, ClickHouse, or graph databases (e.g., Neo4j).
Understanding of Docker, microservices, Open vSwitch, Kubernetes, and cloud-based technologies.
Experience with monitoring tools like Nagios and Grafana.
Knowledge of CRMs (e.g., Salesforce or other ticketing systems) and source control systems (e.g., SVN, GitHub).
Certifications such as CCNA, AWS, Google Cloud, or similar qualifications.
#LI-BS1
Pay Range:
The annual pay range for this position in Canada is C$67100 - C$107300.
The annual pay range for this position in US is $65500 - $104700.
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
$65.5k-104.7k yearly 3d ago
U105 Sensors & Systems Technician (Electronics Technician)
Northrop Grumman 4.7
Information systems technician job in Millington, MD
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Northrop Grumman Mission Systems is seeking Sensors and SystemsTechnicians to join its Manufacturing Organization. This position is located in Linthicum, Maryland.
The Sensors and SystemsTechnician will perform a variety of simple to complex tasks involving testing, operating, trouble-shooting calibrating, constructing, repairing and assembly over a broad spectrum of technologies, utilizing manual and automatic equipment, Utilize and create repair techniques, assembly techniques and procedures. Other tasks to be performed include: collecting, recording, analyzing and evaluating data and recommending changes in processing operations and equipment as appropriate.
Must have extensive knowledge of electronics principles.
A high degree of skill in fabrication and test of complex components, assemblies, devices, circuits and systems.
Be capable of readily adapting to changing assignments and requirements.
Be capable of meeting 09 solder certification and successfully passing pre-employment skills screening.
Must be able to obtain and maintain a required Security Clearance.
This is an IBEW union represented position.
#MPR
Basic Qualifications:
High School Diploma/GED.
Graduate of a two year, full time electronic technology school OR six months military electronics school plus two years working in the maintenance and repair of electro-mechanical equipment.
Experience Requirement:
Must have extensive knowledge of electronics principles.
A high degree of skill in fabrication and test of complex components, assemblies, devices, circuits and systems.
Be capable of readily adapting to changing assignments and requirements.
Be capable of meeting 09 solder certification and successfully passing pre-employment skills screening.
Must be able to obtain and maintain a Secret clearance.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
$48k-61k yearly est. 1d ago
GRC IT Modernization SME (Part-Time)
LMI Consulting, LLC 3.9
Information systems technician job in Tysons Corner, VA
Job ID 2025-13096 # of Openings 1 Category Information Technology Benefit Type Salaried High Fringe/Part-Time
LMI is seeking a GRC IT Modernization Subject Matter Expert (SME) to support the development and execution of a compliance program at a national agency. The SME will be part of a team responsible for driving the modernization of compliance operations through innovative and sustainable solutions. The SME will bring critical, expert-level knowledge, guidance, and experience to the project to align technology with compliance goals. They will be responsible for identifying tech-enabled solutions, while evaluating integration readiness, platform fit, scalability, adoption potential, and cost. The SME will be responsible for pinpointing strategic upgrades that optimize compliance operations and investment value, delivering a targeted roadmap for technology requirements. The GRC IT Modernization SME must have the ability to translate complex technical requirements into accessible information to enable agency leadership to make informed and effective decisions. The task of prototyping and integrating identified technology solutions from the targeted roadmap is an optional task that LMI may be selected to execute.
LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.
Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.
Responsibilities
Evaluate current technology landscape through the mapping of regulations, policies, and governance structures to ensure tools support required workflows, reporting, and oversight
Review risk management, compliance lifecycle, and incident/issue management for gaps and automation potential
Inventory applications, data flows, architectures, and integration capacity with GRC and enterprise systems
Review security, privacy, and resilience controls
Identify redundant platforms, integration opportunities, licensing/maintenance costs, and future scalability
Recommend and/or design technology solutions, such as ServiceNow GRC, AI tools, and workflow automation
Create monitoring dashboards and real-time compliance tracking systems
Develop technology acceleration recommendations and implementation roadmaps
Evaluate usability, change readiness, analytics needs, budget, and resource capacity for sustainable implementation
Define analytics use cases and acceptance criteria
Support data collection, analysis, and reporting technology requirements
Qualifications
Minimum Requirements:
Bachelor's degree from an accredited college or university in IT, Computer Science, Business, or related discipline.
7+ years federal IT modernization experience focused on implementing and managing compliance and governance technologies
Proven experience in requirements gathering, solution architecture, integration, and stakeholder management
Hands-on experience with ServiceNow GRC or RSA Archer in federal environments.
Federal IT governance familiarity (FITARA, FISMA, ATO processes)
Must be able to obtain a Position of Public Trust Clearance (includes fingerprinting, background check, and drug screening).
At least one of the below certifications:
Certified InformationSystems Auditor (CISA),
Certified Information Security Manager (CISM),
Certified in Risk and InformationSystems Control (CRISC), or
A vendor-specific certification such as RSA Archer Certified Administrator or ServiceNow GRC Implementation Specialist
Desired Skills
Master's degree in IT, Computer Science, Business, or related field
GRC Solution expertise
Familiarity of law enforcement technology requirements and security protocols
Agile, Scrum, and/or Lean Six Sigma certifications preferred
Project Management Professional (PMP) certification is preferred
LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Need help finding the right job?
We can recommend jobs specifically for you!
Click here to get started.
$50k-88k yearly est. 5d ago
Combat Systems Product Support Analyst, Senior
Booz Allen Hamilton 4.9
Information systems technician job in Washington, DC
Your growth matters to us - explore our career development opportunities.
BE EMPOWERED TO SUCCEED
Connect with others in our people-first culture and enhance our collective ingenuity.
SUPPORT YOUR WELLBEING
Learn how we'll support you as you pursue a balanced, fulfilling life.
YOUR CANDIDATE JOURNEY
Discover what to expect during your journey as a candidate with us.
Combat Systems Product Support Analyst, Senior
The Opportunity:
From both a personnel and systems perspective, the U.S. Navy is growing fast. As a product support analyst, you'll play an integral role in the strategic planning and execution work required to provide our Navy clients with big picture ideas rooted in technical and data-driven solutions that will help to propel them into the future and ensure military and maritime dominance. You will help lead a dynamic team across multiple geographies and workstreams on projects that involve analytical solutions for the implementation of modernization and logistics plans that affect the production, distribution, and inventory of finished products to enhance product flow and improve use while delivering end-to-end integrated warfighting capabilities.
You will build relationships with internal and external stakeholders around the world to work collaboratively to improve communication and workflow. You thrive on supporting a winning team and are eager to develop your acquisition, program management, and logistics expertise. You have a direct finger on the pulse of the policies , guidelines, and procedures required to ensure quality and cost control across a Navy major program office.
Join us. The world can't wait.
You Have:
5+ years of experience serving in or supporting the U.S. Navy
3+ years of experience with Naval program, operations, and logistics management
Experience with Micro sof t Office products
Knowledge of U.S. Navy Combat Systems Lifecycle management and product support principles, concepts, and practices
Knowledge of Department of Defense ( DoD ) and Department of the Navy ( DON ) policies and procedures for product support
Secret clearance
HS diploma or GED
Nice If You Have:
3+ years of experience with NAVSEA Integrated Warfare Systems
Experience with product support manager functions, including acquisition support, supply support and outfitting, maintenance and readiness support, lifecycle solutions, Reliability, Availability, and Maintainability ( RAM ) program management and analysis, and Human Systems Integration ( HSI ) analysis or training
Experience with program management of major ACAT programs
Experience with the PPBE cycle
Experience authoring and supporting logistics documents to support program milestones, including lifecycle sustainment plan, maintenance plan, and training plans
Experience with the Navy Modernization Process ( NMP )
Knowledge of predictive analysis and modeling tools, including cost-benefit analysis and return on investment ( ROI ) calculations
Possession of excellent written and verbal communication skills
Bachelor's degree
PMP or DAWIA PM Level II or III Certification
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
#J-18808-Ljbffr
$64k-86k yearly est. 5d ago
Pc Technical Support
Teksystems 4.4
Information systems technician job in Baltimore, MD
The Enterprise hardware team supports various projects related to Cerner based EMR system. This team will be focusing on various projects that will require them to travel to ALL locations. They will be doing a Refresh of the TC scanners, IPADS, printers etc. which will require the technicians to first perform a site assessments at the primary Hospitals and 120 outpatient facilities. They will need to take inventory of hardware assets related MedConnect and assess what hardware will need to be phased out and upgraded. Once the Site assessments are completed the team will then begin to deploy new hardware throughout the hospitals. A key component to this position will be the ability to document and track assets in an organized fashion via Microsoft Excel. The deployment will require technicians to perform standard hardware break/fix troubleshooting and resolution to laptops printers, mobile devices, and other medical equipment. Technicians will also need to have prior knowledge and experience mapping printers and drivers to new devices for end users.
*Skills*
1- Prior experience support a larger scale hardware deployment. Preferably within a small team that travels to different sites on a weekly/monthly basis.
2 - Experience imaging and deploying various devices to the network. This could include laptops, desktops, or printer mapping.
3- MS Excel: The ability to navigate, document and modify an MS Excel document is crucial for record keeping and asset tracking.
*Job Type & Location*
This is a Contract position based out of Baltimore, MD.
*Pay and Benefits*The pay range for this position is $20.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Baltimore,MD.
*Application Deadline*This position is anticipated to close on Jan 21, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-21 hourly 7d ago
Helpdesk Support Specialist - Tier 1
The Hanover Research Council 4.6
Information systems technician job in Arlington, VA
Hanover Research - Tier 1 Helpdesk Support Specialist
Arlington, VA
Hybrid Opportunity
Hanover Research is seeking aTier 1 Helpdesk Support Specialistwho will provide support to end users throughout the organization. Reporting to the IT Systems and SupportManager, this role willserve as a first point of contact for all IT-related helpdesk inquiries.This role will perform basic IT helpdesk responsibilities that are well documented, such as new user creation in multiple IT and Enterprise Application systems,coordinating equipment shipments with employees, and basic troubleshooting.This is an excellent opportunity for individuals looking to start a career in IT, with training and documentation provided to support professional growth.
Responsibilities
Initial contact:Serve as the first point of contact for users reporting technical problems through help desk tickets.
Basic troubleshooting:Diagnose and resolve common hardware, software, and network issues, such as password resets, software installations, Single Sign On, and connectivity problems.
User guidance:Guideend-users through basic troubleshooting steps and solutions.
Escalation:Recognize when an issue is beyond their scope and escalate it to Tier 2 support,other specialized teams, or convert to achange request "CR".
ITSM System Hygiene: Review tickets and CRs on a regular basis to ensure things areclosedout in a timely manner.
Documentation:Document all issues, troubleshooting steps, and resolutions in a ticketing system.
Customer service:Maintainstrong customer service skills to ensurea positiveuser experience.
Enterprise Cloud Applications:Assistwith user setup, password resets, basic training, and other tier 1 responsibilities for Enterprise Applications such as Salesforce, Workday, FreshService,DocuSign, etc.
End user hardware lifecycle management:Arrange shipping and tracking of new and replacement user laptops,securely wipe laptop data.
Qualifications
High school degreerequired
Associate's degree in IT or related fieldor 2 years' experience in a similar rolepreferred.
Basic understanding of computer hardware, operating systems (Windows/mac OS), and common software applications
Familiarity with cloud-based platforms such as Microsoft 365, Google Workspace, or Salesforce (training provided)
Strong verbal and written communication skills
Excellent customer service and interpersonal skills
Ability to follow written documentation and standard operating procedures
Willingness to learn and adapt in a fast-paced environment
Ability to prioritize and manage multiple tasks with attention to detail
Ability to work independently and as part of a team
Interest in pursuing a career in IT support, systems administration, or Enterprise Cloud Applications Administration or Development
Location
Officeis located in Arlington, VA
HybridRole. In-office Tuesdays and Thursdays and as needed.
#Remote #LI-Remote
Benefits
Starting at 18+ days Paid Time Off
14 paid holidays including Martin Luther King Jr. Day, Juneteenth, and Indigenous People's Day, and personal holidays
401(K) employer matchingprograms
Comprehensive health and dental benefits package
Health and wellness packages with discounts to local gym
Community service opportunities
In-office snacks and beverages
Compensation
Hanover Research strives to create compensation and benefits programs that are competitive,equitable,and fair. The compensation range for this role at the company is$50,000 - $60,000. Please note that the base salary offered is contingent on the candidate's job-relatedknowledge, skills, and experience. Our base pay range isdeterminedby the role and the market.
Hanover believes in supporting our team's overall well-being now and in the future. We provide retirement benefits and 401K matching to help youplan ahead, wellness benefits to keep you healthy, medical coverage to lift you up if you or your dependents get sick, and paid time away to rejuvenate. You can learn more about our benefits on our Hanover Research Careerspage or please talk to your Recruiter to learn more.
About Hanover Research
Founded in 2003, Hanover Research is a global research and analytics firm that delivers market intelligence through a unique, fixed-fee model to more than 1,000 clients.Headquarteredin Arlington, Virginia, Hanover employs high-caliber market researchers, analysts, andaccountexecutives to provide a service that is revolutionary in its combination of flexibility and affordability. Hanover was named a Top 50 Market Research Firm by the American Marketing Association from 2015 to 2021. To learn more about Hanover Research, visit************************
Hanover Values
Business Building - We build our business quickly and intelligently and we help our clients do the same
Thought Leadership and Innovation - We strive constantly to deliver better information in a better way
Service - To our clients and our community, service is our guiding principle
Leadership and Mentorship - Our talent is our greatest asset, and we hope to help our people be their best
Firm Citizenship - We are optimists who believe there are endless possibilities for our company and ourselves
How to Apply
If you are interested in the prospect of working for a dynamic, fast-growing company, we encourage you tosubmityour resume and any other supporting materials.
Hanover strives to be accessible to all users and job seekers. If you are a qualified individual with a disability and needassistancein accessing our website or completing a job application, please contact Hanover Research at or via email . All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodation.
Hanover Research is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.
$50k-60k yearly 4d ago
Patent Prosecution Attorney - Software & Tech
Vanguard-Ip
Information systems technician job in Washington, DC
A mid-sized patent law firm located in Washington, DC, is seeking candidates with prior experience in patent prosecution and a relevant degree. The ideal applicant will have a USPTO Reg. No. and competencies in software technologies like cloud and AI. This firm, specialized in IP placements, offers a unique understanding of technical needs and candidates' career aspirations, ensuring a supportive recruitment experience. Candidates are encouraged to apply confidentially for this exciting opportunity in patent law.
#J-18808-Ljbffr
$74k-106k yearly est. 2d ago
IT Infrastructure Intern
Conference of State Bank Supervisors (CSBS 3.7
Information systems technician job in Washington, DC
Unlock Your Potential with the CSBS Summer Internship Program
For more than 110 years, the Conference of State Bank Supervisors (CSBS) has been uniquely positioned as the only national organization dedicated to advancing the nation's dual-banking system, strengthening consumer protection, and promoting safe and sound financial supervision. Every day, we work alongside state regulators to oversee the financial services industry, foster economic growth, and drive innovative, responsive regulation. Our goal? To be the recognized leader in enhancing the quality and effectiveness of state financial oversight.
Are you ready to kickstart your career in the vibrant heart of the nation's capital? The CSBS Summer Internship Program offers undergraduate, graduate, and law school students an unparalleled opportunity to gain hands-on experience, expand their professional network, and make a tangible impact in the world of financial policy and regulation.
This dynamic 12-week paid internship immerses you at the intersection of policymaking, technology, business, and regulation. You'll work on meaningful, high-impact projects aligned with your background and interests, gaining exposure to industry leaders, policy experts, and fellow emerging professionals. In addition to your individual assignments, you'll collaborate with a cohort of interns on a strategic enterprise-wide project that will leave a lasting impact on CSBS. Commuter benefits are also provided.
If you're passionate about government, law, technology, public policy, business, or non-profit work, this internship is your gateway to professional growth and real-world impact.
Are you ready to explore, learn, and lead? Join us this summer at CSBS in Washington, DC, and take the next step in your career!
Values Instilled Behaviors for Excellence (VIBE)
At CSBS, work-life balance isn't just a policy; it's our VIBE! We recognize that our team members have lives that deserve attention and care. That's why we create strong, supportive relationships that help everyone grow both professionally and personally. We honor each other's expertise and speak the truth, even when it's a bit awkward. And guess what? This honesty creates a vibe of respect and trust that powers our efficiency and our excellence. It lets us chase those career goals while also nurturing our personal pursuits. At CSBS, you can thrive at work and at home-it's the best of both worlds!
Just like a healthy work-life, collaboration is an essential part of CSBS's mission. In fact, it is the heartbeat of everything we do! We're all about pitching in, giving props to our colleagues, and having each other's backs. This allows us to push ourselves to our maximum potential and embrace those bold risks and innovative solutions. No matter what comes our way, our commitment to communication and teamwork strengthens us. We at CSBS are on mission and on the move, tackling all challenges together!
Intern Position Summary
The IT Infrastructure Operations Intern will work with the Director, Infrastructure Engineering, serving as a technical resource on multiple projects at the CSBS. The candidate will assist the Enterprise Infrastructure team with support tasks such as: end-user support (assisting helpdesk if necessary), Microsoft M365 Office applications and services, end user hardware & software, mobile devices, conference room audio visual solutions, and Amazon Web Services environment. The candidate may also evaluate new technology solutions, perform market research, best practices study, Proof of Concept development, solution comparison matrix analysis, assist with compliance remediation, assist with systems assessments and remediation as well as work with Engineers on solution implementation.
Essential Functions
Assist with M365 environment and end-user support.
Develop and maintain solutions.
Utilize generally accepted best practices for documenting code.
Participate in Requirements Review and technical presentations.
Work effectively with contractors and outsourcers providing technology services to CSBS.
Develop and make presentations to non-technical stakeholders.
Create and run scripts designed to either pull or update data experience with PowerShell
Provide compliance remediation within the Infrastructure Operations environments.
Document processes and procedures.
Update/modify group policies for testing.
Education and Experience
Currently pursuing a degree in Computer Science, Information Technology (IT), Cyber Security, Data Analytics, or a related field.
Coursework prerequisites: Windows Server Administration, Fundamentals of Networking, or similar.
Knowledge, Skills, and Abilities
Excellent written and verbal communication skills.
Ability to manage multiple tasks and projects with attention to detail and timelines.
Ability to collaborate effectively with diverse teams, including data stewards, IT staff, and other stakeholders.
Knowledge of the intersection of information technology and state financial regulation.
Ability to identify patterns and generate actionable insights.
Requirements
Due to the nature of CSBS's business in support of state financial services supervision, all CSBS employees have the potential of interacting with confidential information related to the supervision of financial services companies ("Confidential Supervisory Information"). As a result, in addition to general business conflicts of interest, all CSBS employees are expected to disclose conflicts of interest in financial services companies on at least an annual basis and to proactively avoid such conflicts.
Protect the confidentiality, integrity, and availability of CSBS information and informationsystems in accordance with CSBS policies and procedures.
Candidate must be in the DC area and able to work in the CSBS office as needed.
Compensation at CSBS
At CSBS, salary offers are determined within the established range based on a candidate's experience, education, and the market demand for the role. Where appropriate, we also carefully benchmark against similar internal positions to ensure equity and consistency.
In addition to competitive salaries, CSBS offers a comprehensive benefits package, a flexible hybrid work environment, and an inclusive culture. Learn more about our benefits, culture, and work environment by visiting CSBS Careers.
Sponsorship
Please note that CSBS is not able to provide employment sponsorship for this position.
$35k-49k yearly est. 3d ago
Psychosocial Wellbeing Support Adviser - Australia Awards Global SupportMechanism (AAGSM) Global
Palladium 3.1
Information systems technician job in Washington, DC
Psychosocial Wellbeing Support Adviser - Global Support Unit
1-year Fixed term with possibility of extension
Competitive salary and hybrid work arrangement
Friendly and supportive work environment
Canberra preferred other locations within Australia considered
About Palladium
Palladium is a global leader in the design, development, and delivery of Positive Impact - the intentional creation of enduring social, climate and economic value. We work with governments, businesses, and investors to help solve the world's most pressing challenges. With a team of more than 4,000 employees operating in 90-plus countries and a global network of over 35,000 experts, we help improve economies, societies, the environment, and, most importantly, people's lives.
The program
The Australia Awards Global Support Mechanism (AAGSM) is an initiative designed to enhance the Department of Foreign Affairs and Trade's (DFAT) international scholarship program -by providing operational, technical and analytical services to DFAT and the broader scholarship delivery network (scholars, Universities, Industry, DFAT posts). In doing so, the AAGSM enhances DFAT's capacity to drive policy, partnerships and respond to the demand for evolved scholarship program delivery architecture. The AAGSM consists of the Global Support Unit (GSU) - responsible for operational and technical services to DFAT's International Education and Scholarships Branch (EDB) and scholarship network, and the Global Research Unit (GRU)
The role
The Psychosocial Wellbeing Support Adviser plays a key role in advancing strategic objectives by providing technical support services that promote gender equality, disability and social inclusion outcomes throughout DFAT's international scholarship programs network. It is responsible for providing highlevel psychosocial and wellbeing advice, policy guidance, capacity support and training across the Australia Awards network throughout the scholarship and Fellowships cycle.
The role supports the psychosocial wellbeing of scholars and fellows by offering expert psychosocial guidance, case management and advisory support to the network. It also leads the development of psychosocial wellbeing capacity building and learning initiatives and contributes to policy review and bestpractice programming.
The position is supervised by the Senior GEDSI Adviser and may oversee ShortTerm Advisers (STAs) to ensure a coordinated approach to case management, policy and service delivery.
Responsibilities will ensure:
Lead and advise on critical psychosocial and mental health incidents in collaboration with scholars, DFAT, institutions and support services; contribute to policy development and improvements with a wellbeing focus; and design, deliver or support capacitybuilding activities on psychosocial wellbeing, mental health and case management across the Australia Awards network.
Provide confidential and culturally sensitive psychosocial support and case management to scholars, including predeparture assessments, tailored support plans, liaison with universities and DFAT on complex cases, referral to appropriate wellbeing services, and maintaining accurate case records in line with privacy and case management systems and protocols.
Provide ondemand expert advice to DFAT, Post staff and Australian universities on managing scholar psychosocial wellbeing issues, and support institutions in implementing and sharing bestpractice mental health and wellbeing approaches across the network, recognising differing institutional contexts and resourcing.
Contribute to policy and program development by reviewing and enhancing psychosocial wellbeing policies, developing guidelines and resources, facilitating consultations across the Australia Awards network, and working with the M&E team to monitor trends and risks and recommend proactive strategies.
Build capacity and strengthen stakeholder engagement by delivering psychosocial wellbeing training, fostering collaboration with institutions, working with the Disability Adviser on joint guidelines and toolkits for intersecting needs, and promoting an inclusive environment that supports scholar resilience and wellbeing.
Contribute to MEL and reporting activities by collaborating with DFAT, GRU and other stakeholders on research and trend analysis; convening learning and sharing initiatives (including Communities of Practice where required); participating in GSU reflections and MEL activities aligned with annual plans; using insights to refine program strategies and enhance scholar experience; and delivering highquality reporting in line with DFAT standards.
About you
You will bring demonstrated expertise in designing and delivering psychosocial wellbeing, mental health and disabilityinclusion capacitybuilding and policy initiatives that are both preventative and responsive, and that uphold the critical care and safeguarding needs of diverse cultural and social groups.
Additional key requirements include:
Tertiary qualifications in Psychology, Mental Health, Nursing or Counselling or another relevant field and/or equivalent relevant experience and training.
Proven expertise in designing and delivering psychosocial wellbeing, mental health and disability inclusion capacity-building and policy initiatives that are both preventative and responsive to the critical care and safeguarding needs of diverse cultural and social groups
Proven expertise in psychosocial wellbeing and mental health case management within the Australian healthcare system, ensuring case management protocols and confidentiality meet high professional standards and fostering positive stakeholder collaboration to support scholar wellbeing and continuity of care
Proven expertise in conducting psychosocial and mental health analysis and research, undertaking consultations, developing strategies, and assessing and strengthening policies and practice
Experience in safeguarding in a multicultural and inclusive environment; experience in international scholarship programs or in the tertiary education environment is highly desirable
excellent interpersonal skills, including cross-cultural experience and communication skills, with the ability to navigate complex issues
Demonstrated excellence in stakeholder engagement to maintain productive relationships, facilitate capacity development and influence a wide range of stakeholders,
Excellent writing skills with the ability to adapt to a wide range of purposes and audiences, including research, strategic, policy, templates and training documents.
To Apply
Please submit your application online, including your CV and brief cover letter (maximum 2 pages), outlining your suitability in line with the requirements of the position.
Established working rights required for suitable candidates; there is no visa sponsorship or relocation support available.
For further information please email
Closing date: Sunday 18 January 2025, 11.59pm AEDT
Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success, and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
Should you require any adjustments or accommodations to be made due to a disability, or you are a neurodivergent individual or for any other circumstance, please email our team at and we will be in touch to discuss.
Safeguarding - We define Safeguarding as "the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm". We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.
Apply now Share Save Job
$74k-100k yearly est. 7d ago
City Support Lead, Civic Engagement (Bloomberg Center for Public Innovation)
Johns Hopkins University 4.4
Information systems technician job in Baltimore, MD
The Bloomberg Center for Public Innovation at Johns Hopkins University (the Center) seeks a
City Support Lead, Civic Engagement
to oversee key aspects of delivering multi-year, grant-funded programs. The first of its kind in the world, the Center aims to advance the field of public sector innovation by marrying cutting-edge practice with world class research to transform the culture of government, deliver exceptional results for residents, and inspire trust in public service.
The City Support Lead will lead technical assistance delivery for Civic Engagement programs to build the capacity of public servants to create better, longer lives for city residents. To achieve this, the City Support Lead will oversee a team who support city halls to deliver meaningful, effective engagement solutions for city leaders and government partners. The City Support Lead will also interact on a regular basis with Center leadership, partner organizations, vendors, and funders.
Specific Duties & Responsibilities
Work directly with Center and initiative leadership to design and deliver multimillion-dollar, multi-year programs.
Lead the development and delivery of the program's city hall support and engagement in coordination with staff, vendors, partner organizations, and philanthropic funders.
Manage a world-class team responsible for providing direct technical assistance to city teams in the design, development, and delivery of new services and policy approaches in the partner cities. This may also include personally providing support to a portfolio of cities.
Conceptualize, prepare, and monitor technical assistance programs to provide client support and to promote research and dissemination and iterative program development.
Design and facilitate direct connections and collaborative learning opportunities among cohorts' cities, helping to identify and respond to cross-cutting opportunities and challenges.
Develop, recommend, and administer policies, procedures, and processes in support of programmatic operations.
Support the development of program artifacts such as briefings, messaging, and presentations.
Prepare and present project status reports, risk management, and other program lifecycle reports and documentation to Center's leadership, program partners, and funder.
Coordinate development and submission of donor deliverables.
Onboard and provide regular training to program staff in best practices and delivery methods.
Provide quality assurance on deliverables before sharing with Center's leadership, program partners, and funder.
Ensure systems are in place and effective to capture program data for both external reporting and internal learning and development efforts.
Promote synergies with teams across the Center to propose and develop sustainable and innovative solutions.
Travel up to 25% of the time.
Perform other duties, as assigned.
Special Knowledge, Skills, & Abilities
Superior organizational skills and ability to set priorities and respond quickly as priorities change.
Excellent verbal and written communication skills and ability to collect and synthesize information and provide summary reports.
Strong interpersonal skills with an ability to build good relationships with peers and to interact with diverse stakeholders.
Strong management skills with an ability to provide clear and actionable direction to develop the team and continuously improve team performance.
Ability to manage multiple projects and calendars simultaneously and meet tight deadlines.
Ability to oversee multiple projects simultaneously, working effectively at both a system-wide level and on specific challenges within a particular project.
Ability to represent the Bloomberg Center for Public Innovation and its partners before mayors and other government officials.
Ability to determine what successful application of human-centered design and systems thinking principles looks like and how to coach others accordingly.
Minimum Qualifications
Master's Degree in Finance, Business or related field.
Five years of related experience, with at least three years managing staff.
Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
Five years of experience in the field of government innovation.
Experience in a leadership position in local government, design, or management consulting.
Experience developing and implementing design-based innovation programs and processes.
Successful experience in program management and project management of complex initiatives from design to completion.
Experience managing with government, nonprofit, and philanthropic stakeholders.
Experience managing diverse teams.
Experience managing vendors and partners in collaborative projects or delivery efforts.
Classified Title: Sr. Program Manager
Job Posting Title (Working Title):City Support Lead, Civic Engagement (Bloomberg Center for Public Innovation)
Role/Level/Range: ATP/04/PG
Starting Salary Range: $99,800 - $180,000 Annually (Commensurate w/exp.)
Employee group: Full Time
Schedule: Monday - Friday 9am-5:30pm
FLSA Status:Exempt
Location: Hybrid/Homewood Campus
Department name: Ctrs for Govt Excellence & Public Innova
Personnel area: Academic and Business Centers
Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: benefits-worklife/.
Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEOis the Law
Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit .
Vaccine Requirements
Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.
The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
$55k-76k yearly est. 3d ago
Information System Security Engineer (ISSE)
Tla LLC
Information systems technician job in Washington, DC
TLA is seeking an InformationSystem Security Engineer (ISSE). This is a critical role responsible for designing, developing, implementing, and maintaining secure informationsystems and networks. The ISSE ensures that security requirements are effectively integrated into systems throughout their entire lifecycle, from design to disposal. This position involves close collaboration with system owners, developers, and other stakeholders to identify vulnerabilities, assess risks, and implement robust security controls in accordance with industry standards and regulatory frameworks such as the NIST Risk Management Framework (RMF) and DoD 8570/8140 guidelines.
Responsibilities
Security Architecture and Design: Design, develop, and implement network and system security measures that provide confidentiality, integrity, availability, authentication, and non-repudiation.
Risk Management: Assess and mitigate system security threats and risks throughout the program life cycle, including performing technical security assessments and vulnerability analyses.
Compliance and Documentation: Ensure systems comply with applicable security policies, standards, and methodologies (e.g., NIST, DoD, FISMA). Prepare and maintain security documentation, including System Security Plans (SSPs), Plan of Action and Milestones (POA&Ms), and security assessment reports.
Testing and Validation: Plan and conduct security verification testing, using tools like vulnerability scanners (e.g., Nessus, ACAS) to identify weaknesses and ensure controls are in place and effective.
Operational Support and Incident Response: Monitor systems for irregular behavior, support security incident response activities, and manage changes to systems while assessing their security impact.
Collaboration and Guidance: Serve as a subject matter expert, providing guidance to development, engineering, and program teams on secure design, development, and secure coding techniques.
System Hardening: Oversee the implementation of security configuration settings and hardening of systems (e.g., using DISA STIGs) to minimize vulnerabilities.
Required Skills and Experience
Education: Bachelor's degree in Computer Science, Information Technology, Information Assurance, InformationSystems Security Engineering, or a related field (or equivalent experience).
Experience: A minimum of 5-8 years of experience in information security engineering, system administration, and/or cybersecurity, with hands‑on experience in implementing security controls and supporting authorization processes.
Technical Skills
Expert knowledge of security engineering principles, secure architecture, and design concepts.
Hands‑on experience with security tools such as vulnerability scanners (Nessus/ACAS), SIEM platforms (Splunk, LogRhythm), and security configuration tools (DISA STIGs, SCAP).
Strong understanding of network protocols, firewalls, intrusion detection/prevention systems, encryption techniques, and access controls.
Familiarity with various operating systems (Windows, Linux, Unix) and secure configuration management.
Experience with risk management frameworks, specifically the NIST RMF and/or DoD 8500 series guidance.
Soft Skills
Strong analytical thinking, attention to detail, problem‑solving capabilities, and excellent communication skills to collaborate effectively with technical and non‑technical stakeholders.
Clearance (if applicable): May require a U.S. Citizenship and an active security clearance (e.g., Secret, Top Secret, or SCI).
Preferred Certifications
Certified InformationSystems Security Professional (CISSP)
CISSP-InformationSystems Security Engineering Professional (ISSEP)
Certified Cloud Security Professional (CCSP)
Certified Ethical Hacker (CEH) or GIAC certifications (GSEC, GCIH)
AWS Certified Security Specialty, Cisco Certified Network Associate (CCNA) Security, or similar cloud/network vendor certifications.
At TLA, we build solutions that matter-supporting national security missions through technology innovation, collaboration, and excellence. Our team is passionate about leveraging modern technologies to deliver impactful, mission‑focused outcomes for our customers.
Benefits
Competitive salary and performance bonuses
Medical, dental, and vision coverage
Paid time off and federal holidays
401(k) with company match
Education and certification reimbursement
Training and professional development opportunities
Employee referral bonuses and team events
TLA is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr
$84k-115k yearly est. 2d ago
Information System Security Engineer
Method, Inc. 4.6
Information systems technician job in Washington, DC
Spry Methods is seeking an InformationSystems Security Engineer (ISSE) to support secure, mission-focused informationsystems in a high-impact government environment. The ISSE will contribute to the design, implementation, and maintenance of cybersecurity controls across enterprise and mission systems, working closely with engineering, operations, and security teams to ensure systems meet federal cybersecurity and authorization requirements.
What Your Day-To-Day Looks Like (Position Responsibilities):
Support the identification of information protection needs and security requirements for informationsystems and network environments
Contribute to the design and implementation of security architectures and security controls across system components
Assist with security engineering activities throughout the system lifecycle, including requirements, design, implementation, testing, and operations
Support the implementation of security measures that ensure confidentiality, integrity, availability, authentication, and non-repudiation
Participate in Risk Management Framework (RMF) activities, including security control implementation, assessment support, and continuous monitoring
Develop and maintain security documentation such as System Security Plans (SSPs), security control artifacts, POA&Ms, and ATO packages
Assist in assessing the security impact of system changes, enhancements, and architectural modifications
Support vulnerability management efforts, including reviewing scan results and coordinating remediation actions
Collaborate with system engineers, network engineers, developers, and security stakeholders to support authorization activities
What You Need to Succeed (Minimum Requirements):
TS Clearance with SCI eligibility.
3 - 5 years of demonstrated experience supporting cybersecurity or information assurance activities within enterprise or mission systems
Working knowledge of the NIST Risk Management Framework (RMF), FISMA and ATO processes
Familiarity with common security assessment, vulnerability scanning, and monitoring tools (e.g., Nessus, NMAP, Guardium, WebInspect, or similar)
Understanding of system and network security principles, including access control, boundary protection, and secure system design
Experience supporting cloud security in environments such as AWS GovCloud, C2S, SC2S, and Microsoft Azure.
Analyze logs using Splunk and AWS tools.
Ability to document security controls and communicate technical information clearance
Hands-on experience with vulnerability assessment and configuration tools such as Nessus, ACSA, and Splunk.
Ideally, You Also Have (Preferred Qualifications):
Certifications: CISSP, CISM, CASP+, CECAP, Security+, AWS Certified Security - Specialty, or other relevant certifications.
Experience in a high-side or multi-enclave (U/S/TS) environment.
Experience working with Agile development teams and CI/CD pipelines.
Familiarity with NIST 800-53 Rev. 5
#CJ
#J-18808-Ljbffr
$82k-109k yearly est. 1d ago
Key Account Support Specialist
Advantage Solutions 4.0
Information systems technician job in Landover, MD
Primary Posting Location : City Landover Primary Posting Location : State/Province MD Primary Posting Location : Postal Code 20785 Primary Posting Location : Country US Requisition ID Type Full Time Category Client Services/Account Management
Minimum
USD $18.50/Hr.
Maximum
USD $26.44/Hr.
Summary
Key Account Support Specialist
As a Key Account Support Specialist, you will play a pivotal role in driving client success. Your primary responsibilities will include directing client annual review process to customers. You will work closely with Key Account Managers ("KAMs") to manage client business planning, forecasting, annual reviews, and joint business planning. You will leverage insights to develop category review presentations and promotional planning.
In this role, you will also actively manage and develop strategic annual plans for clients. You're the expert within client systems and platforms. You will lead all issue resolution activities with client systems, identify all overspend and/or spending shortfalls, and work with relevant KAMs to resolve, using insights and data to recommend improvements. As a KASS, you're the expert for the client(s) products, brands, SKUs, pricing and promotional plans. You suggest strategic actions and guide client promo planning activities.
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Responsibilities
Revenue Budget Achievement
* Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives
* Make recommendations for how clients can achieve financial targets
Analysis and Presentations
* Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats
* Develop and conduct negotiations to maximize profitability and maintain positive relationships
* Build sales presentations for key clients and make client recommendations for customer presentations
Client Key Performance Indicators Achievement
* Analyze performance metrics of assigned clients and make recommendations for improvement
* Recommend ways to improve business margin for clients and recommend action plans
* Strategize on how to maximize marketing spend to achieve client's financial goals.
* Review marketing schematics on behalf of customers, and coordinate closely with cross-functional stakeholders in our schematic, reset and retail departments
Data Systems & Reporting
* Drive cross-collaboration among all other internal teams
* Analyze data reports to ensure financial performance meets forecasted targets
* Drive alignment across KAMs, highlighting key opportunities and challenges and also suggesting resolutions to issues
Supervisory Responsibilities
Direct Reports
- This position does not have supervisory responsibilities for direct reports
Indirect Reports
- Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports
Minimum Qualifications
Education Level: (Required): Bachelor's Degree or equivalent experience
1-3+ Years of experience with grocery operations, including promotional planning activities, systems experience preferred.
Required Knowledge, Skills and Abilities
* Strong presentation skills
* Excellent interpersonal and organizational skills
* Working knowledge of syndicated data
* Proficiency in Microsoft Excel
* Intermediate or advanced computer skills
* Strong written communication and verbal communication skills
* Conflict management skills
* Demonstrated ability to provide cross-functional leadership
* Well-organized, detail-oriented, and able to handle a fast-paced work environment
* Flexible and adaptable, able to change and alter according to changes in projects or business environment
* Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the abilty to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.
Additional Information Regarding Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.
CONNECT TO YOUR CAREER
Not ready to apply? Connect with us for general consideration.
$18.5-26.4 hourly 3d ago
Lead Technology Support Engineer
Capital Bank Md 4.3
Information systems technician job in Rockville, MD
About Us
Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.
Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.
Position Purpose
The Lead Technology Support Engineer is responsible for overseeing the operations and performance of the IT service desk team within the Bank. This role involves managing the day-to-day activities of the service desk, ensuring efficient and effective resolution of technical issues, and delivering exceptional customer service to end users. The Lead Technology Support Engineer is also responsible for developing and implementing IT service desk strategies, policies, and procedures to enhance service delivery.
Position Responsibilities
Team Management:
Lead and supervise the team of service desk support engineers, providing guidance, support, and coaching.
Set performance goals and conduct regular performance evaluations.
Foster a positive work environment that encourages collaboration and continuous improvement.
Manage resource allocation, workload distribution, and scheduling to ensure optimal service desk coverage.
Service Desk Operations:
Oversee the day-to-day operations of the service desk, ensuring timely response and resolution of IT issues.
Monitor service desk metrics and KPIs to evaluate performance and identify areas for improvement.
Coordinate with other IT teams to resolve complex technical issues and escalate problems when necessary.
Maintain knowledge base and documentation of common issues and solutions for efficient problem resolution.
Identify trends; Evaluate, recommend, and implement new technologies in support of business and IT objectives.
Customer Service:
Promote a customer-centric approach within the service desk team, focusing on delivering excellent customer service.
Ensure timely and effective communication with end users regarding the status and progress of their IT requests.
Handle escalations and customer complaints, working to resolve issues and provide satisfactory solutions.
Identify trends in user feedback and implement proactive measures to improve customer satisfaction.
Continuous Improvement:
Regularly assess service desk processes, tools, and technologies to identify opportunities for improvement.
Stay up-to-date with industry best practices and emerging trends in IT service management.
Implement service desk enhancements and initiatives to optimize efficiency and service quality.
Provide recommendations to senior management on service desk improvements, including staffing, training, and technology upgrades.
Reporting and Analysis:
Prepare and present regular reports on service desk performance, including ticket volumes, response times, and customer satisfaction.
Analyze data and metrics to identify patterns, trends, and areas requiring attention.
Use insights from data analysis to drive process improvements and operational efficiency.
Coordination of new employee onboarding including account creation and laptop imaging.
Assist with management and administer systems to track business assets.
Manage the hardware lifecycle to meet business requirements within budget.
Assist with and support the use of technology for conferences both physical and virtual.
Administer the service management systems.
Required to be on-call as needed for emergency situations.
Other responsibilities and duties, as assigned.
Minimum Education & Experience Required
A minimum of 5 years' experience in related field.
A minimum of 3 years' managerial experience.
Bachelor's degree in Computer Science or related field; Or equivalent combination of education, skills, and experience.
Experience in infrastructure development or support including developing and managing to budgets.
Experience with LAN/WAN networks, Internet technologies such as DNS, system helpdesks, PC support functions and technology infrastructure operations.
Experience supporting or managing business critical processes and components, including Financial Systems, Microsoft Enterprise Applications, Active Directory, VoIP, and Disaster Recovery.
Experience implementing or using service desk management software tools to manage and provide accountability to the organization.
Experience with ITIL management best practices.
Experience with Azure, Office 365, network and system monitoring, VPN (client and site to site)
Technical Knowledge and Skills
Ability to guide others in resolving complex issues of significance to the organization.
Exceptional organizational, project planning, and time management skills.
Ability to inform, educate and influence supervisors and employees to support technology goals and objectives.
Proven track record of developing and/or implementing standard service desk practices and procedures.
Ability to work independently with minimal supervision and in a team setting, and across external and internal stakeholder groups.
Excellent verbal and written communication skills; Strong attention to detail, with a keen focus on quality.
Strong analytical skills.
Comfort with multi-tasking.
Familiar with customer support and technology.
Other
Ability to travel to various bank locations as needed.
Compensation
Base Salary Range: $95,000 - $125,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description.
Additional Compensation: This role will include a yearly annual target bonus based on individual performance.
Working Arrangements
This opportunity offers the flexibility to work in a hybrid working environment within our Rockville, MD office.
Why Join Us?
Join a growing company with a culture that fosters an entrepreneurial spirit
Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more!
Company Contributions to your 401k - Regardless of your contribution
Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more!
Generous Paid Time Off and Paid Holidays.
Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an affirmative action and equal opportunity employer.
Capital Bank, N.A. is an Affirmative Action and Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$95k-125k yearly 3d ago
Genesys Technical Specialist
LMI Consulting, LLC 3.9
Information systems technician job in Tysons Corner, VA
Job ID 2025-13238 # of Openings 1 Category Information Technology Benefit Type Salaried High Fringe/Full-Time
LMI is seeking a dynamic and strategic Genesys Practice Manager to cultivate, strengthen, and advance our partnership with Genesys and lead go-to-market architecting for LMI's Call Center as a Service (CCaaS) solutions. This role requires a self-starter who can drive strategic initiatives, manage go-to-market efforts, support business development teams as a platform expert, and enable LMI's delivery teams to maximize value from the partnership. The ideal candidate blends Genesys technical acumen with business development savvy, and thrives in a mission-driven, collaborative environment.
LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.
Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.
Responsibilities
Serve as the primary point of contact and strategic lead for LMI's alliance with Genesys.
Develop and execute joint business development strategies, co-marketing campaigns, and enablement programs.
Collaborate with Genesys teams to align roadmaps, identify mutual growth opportunities, and co-sell solutions.
Lead business development opportunities, securing and leading client discussions, bringing Genesys platform expertise and leading solutioning discussions.
Train and equip internal delivery teams on Genesys capabilities, certifications, and integration best practices.
Track partnership health metrics, report on performance, and recommend refinements to improve outcomes.
Represent LMI at Genesys events, alliance summits, and internal leadership showcases.
Work cross-functionally with sales, marketing, delivery, legal, finance, and executive leadership.
Lead proposal development for opportunities involving Genesys capabilities, ensuring alignment with both client needs and alliance expectations.
Qualifications
Minimum Requirements:
Bachelor's Degree or higher.
Minimum of 5 years' experience in alliance or partnership management in support of the Genesys and other platforms.
Demonstrated success managing strategic technology alliances (experience with Genesys or similar ecosystems strongly preferred).
Strong business development, cross-functional collaboration, and communication skills.
Ability to translate technical capabilities into business value, especially in federal or regulated environments.
Proven track record developing and executing joint marketing and go-to-market activities.
Comfort working in matrixed environments and liaising across domains including sales, delivery, and executive leadership.
The ablity to obtain/maintain necessary security clearance
Desired Qualifications:
Experience in the federal sector with technology solution sales or partnerships.
Understanding of Genesys platform modules (ITSM, CSM, ITOM, IRM, HRSD, App Engine, etc.) and deployment best practices.
Certifications in Genesys (e.g., Genesys Sales Representative, System Administrator, Certified Technical Architect).
Familiarity with solution-based contracting and government procurement processes.
LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Need help finding the right job?
We can recommend jobs specifically for you!
Click here to get started.
$88k-117k yearly est. 5d ago
Pc Technical Support
Teksystems 4.4
Information systems technician job in Hyattsville, MD
The Enterprise hardware team supports various projects related at all Locations throughout the DMV. This team will be focusing on various projects that will require them to travel to ALL locations. They will be doing a Refresh of the TC scanners, IPADS, printers etc. which will require the technicians to first perform a site assessments at the primary Hospitals and 120 outpatient facilities. They will need to take inventory of hardware assets and assess what hardware will need to be phased out and upgraded. Once the Site assessments are completed the team will then begin to deploy new hardware throughout the hospitals. A key component to this position will be the ability to document and track assets in an organized fashion via Microsoft Excel. The deployment will require technicians to perform standard hardware break/fix troubleshooting and resolution to laptops printers, mobile devices, and other medical equipment. Technicians will also need to have prior knowledge and experience mapping printers and drivers to new devices for end users.
*Job Type & Location*
This is a Contract position based out of Hyattsville, MD.
*Pay and Benefits*The pay range for this position is $20.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Hyattsville,MD.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-21 hourly 7d ago
Facilities Support Specialist II - HSC
Johns Hopkins University 4.4
Information systems technician job in Baltimore, MD
*Custodial services is a 24-hour business. Multiple shifts are offered day and night. The shift can be discussed further with the hiring manager during the interview.
We are seeking a
Facilities Support Specialist II - HSC
whowill perform various tasks related to room set-ups, floor care, and custodial duties.Will perform the following but not limited to cleaning offices, meeting space, outside areas, and various floor types; moving furniture and equipment for events; performing set-ups and breakdowns before and after events; and operating equipment to perform these tasks.
Specific Duties & Responsibilities
Operates designated equipment to include lifts, auto-scrubbers, burnishers, buffers, carpet extractors to strip, scrub, shampoo, wax floors, all surface cleaners, or other larger mechanical machines needed to support facility operations of assigned facilities.
Utilize automated floor cleaning equipment according to schedule for cleaning a large floor surface area.
Uses the proper procedures on carpet and upholstering (shampooing, damp surface, extractions, spot cleaning, vacuuming, etc.).
Performs maintenance and restorative processes for all floor surface types.
Cleans, sweeps, vacuums, and polishes floors. Uses various tools, equipment, and cleaning materials to include, but not limited to, hand power scrubbing and polishing equipment, small and large vacuum cleaners, large commercial type buffer, broom, dustpan, wet and dry mop, bucket mop wringer, special cleaning solution, and chemical cleaners.
Cleans identified or assigned areas/spaces with required cleaners and disinfecting solutions to industry standards.
Cleans walls, windows, window blinds, and shades, vents, ceilings, and doors. May work from ladders, scaffolding, lifts or other similar equipment.
Replenishes paper towels, soap, toilet tissue, linen, and other supplies as required.
Inspect the exterior and interior of the building for service issues and report all damages, malfunctions, and needed repairs to the supervisor.
Removes trash from assigned areas. Moves furniture, miscellaneous equipment, supplies, and/or recyclable materials, empties large and small trash containers, and removes miscellaneous debris and discarded building materials such as broken plaster, wood, and brick.
Transports biohazard containers (if needed) to designated areas.
Removes snow, ice, and debris from exterior spaces, including patios, but not building entrances, sidewalks, and other areas as required.
Maintains assigned equipment and work areas in clean and orderly condition.
Observe safety precautions and properly use equipment and products.
Sets up and removes furniture, miscellaneous equipment, and supplies required for meetings and events.
Ensures a flawlessly executed event through accurate and timely setup and breakdown of the event.
Performs other duties as assigned.
Customer Service
Strives to exceed the expectations and needs of the internal and external customers.
Maintains a positive relationship with all clients through effective communication.
Monitors events and for refreshing duties or changeovers.
Minimum Qualifications
High school diploma or graduation equivalent preferred.
One or more years of experience in events set-up and custodial operations.
Valid driver's license with a good driving record.
Knowledge, Skills & Abilities
Ability to work in a fast-paced environment.
Ability to interact and/or work with faculty, students, staff, and visitors in a respectful and courteous manner.
Ability to work, collaborate and communicate with effectively as a team.
Ability to work alone or in a team setting.
Ability to understand and follow oral and written instructions, including diagrams.
Ability to read and write such as to be able to read labels on cleaning and detergent materials, disinfecting solutions, and so forth.
Ability to operate large, powered vacuum cleaners, cleaning and buffing equipment, and other equipment as needed.
Ability to ascend/descend stairs regularly to clean them sufficiently.
Ability to lift, carry, or otherwise move and position objects and materials weighing up to 50 lbs.
Ability to stand, walk, or otherwise move about campus continuously.
***This is a Bargaining Unit position. All newly hired employees in Bargaining Unit positions shall be considered "probationary" employees until completion of 90 calendar days of employment. The university will notify the employees' union. Bargaining Unit employees shall become eligible for benefits upon completion of their probationary period.
Classified Title: BU Facilities Support Specialist II-SSR
Job Posting Title (Working Title):Facilities Support Specialist II - HSC
Role/Level/Range: SEMSKIL5/01/BU
Starting Salary Range: $17.43 per hour, increases to $20.85 after 12 months
Employee group: Casual / On Call
Schedule: Varies
FLSA Status:Non-Exempt
Location:Homewood Campus
Department name: Custodial Services
Personnel area: University Administration
Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: benefits-worklife/.
Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEOis the Law
Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit .
Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine.The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit coronavirus/covid-19-vaccine/and all other JHU applicants should visit health-safety/covid-vaccination-information/.
The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
$17.4 hourly 7d ago
Learn more about information systems technician jobs
How much does an information systems technician earn in Baltimore, MD?
The average information systems technician in Baltimore, MD earns between $34,000 and $96,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.
Average information systems technician salary in Baltimore, MD
$57,000
What are the biggest employers of Information Systems Technicians in Baltimore, MD?
The biggest employers of Information Systems Technicians in Baltimore, MD are: