Information systems technician jobs in Centennial, CO

Job Title: IT Support Technician Job Type: 6 Month CTH Provides support to users with technology-related issues including hardware, software, network, telephony, printers, and mobile devices. Troubleshoots, documents, and escalates issues; performs root cause analysis; and tests, evaluates, and implements new technology. Responsibilities: Provide second-level support for location-specific trouble tickets. Support users with all technology-related issues and ensure one-call resolution. Configure, install, and support workstations, laptops, printers, tablets, phones, and other networked devices. Analyze performance, identify problem areas, and provide actionable insights. Engage with multiple teams to resolve technical issues. Perform maintenance tests, identify and isolate issues, and escalate as needed. Assist with purchasing, inventory, and financial transactions for physical and licensed technology. Required Qualifications: Education: High school diploma or equivalent Work Experience: At least 2 years of IT experience. Customer service experience. Experience troubleshooting operating systems. Skills: Ability to work effectively with both technical and non-technical personnel. Preferred Qualifications: Associate's or bachelor's degree in IT or related field. Technical institute certification in a related field. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

As the Junior System Administrator in the Information Technology group, you play a key role in supporting NEI's technology environment by delivering high-quality technical assistance to team members while maintaining the stability, security, and performance of the company's IT systems. In this position, the Junior Systems Administrator will help configure, maintain, and monitor systems such as Microsoft 365, Azure Active Directory, Windows Server, Intune, Defender, and various on-premises and cloud-based services. The role is involved with identity and access management, system updates and patching, data backup processes, endpoint security, and basic network troubleshooting. Additionally, the individual will help support infrastructure improvement efforts, participate in system upgrades or migrations, and contribute to documentation, standards, and process enhancements across the IT environment. The Junior Systems Administrator works closely with other IT team members to ensure that NEI's technology resources operate efficiently, securely, and in alignment with company standards. A strong desire to learn, a customer-focused mindset, and a proactive approach to problem-solving are essential to success in this position. The ideal candidate is eager to develop deeper technical expertise, comfortable working across multiple technology domains, and committed to delivering a positive and professional IT experience to all NEI team members. Salary Range: $80,000 - $95,000 / year The salary range above is based upon the Denver, Colorado labor market. This opportunity is available to both local / in-office (Lakewood, CO) and full-time remote candidates. Essential Responsibilities Assists with the configuration, maintenance, and monitoring of NEI's core IT systems, including Windows Server environments, virtualization platforms, cloud resources, and network infrastructure. Supports identity and access management by assisting with account provisioning, permission changes, group policy updates, and directory service maintenance. Participates in the administration and upkeep of Microsoft 365 and Azure Active Directory, including Exchange Online, Teams, SharePoint, and related cloud services. Helps maintain endpoint management and compliance using Intune, Microsoft Defender, and other security tools, ensuring that devices meet company standards. Performs routine system maintenance such as patching, software deployments, update management, log reviews, and monitoring of system health metrics. Assists with maintaining data backup processes, storage systems, and recovery testing. Supports network operations through basic troubleshooting of connectivity, VPN access, routing/switching concepts, DNS/DHCP issues, and wireless performance. Participates in system upgrades, infrastructure enhancements, and technology lifecycle replacement projects as assigned. Assists in implementing and maintaining cybersecurity controls, including endpoint security, vulnerability remediation, access reviews, and secure configuration practices. Supports documentation and maintenance of Disaster Recovery and Incident Response procedures and participates in testing activities. Helps monitor systems for potential security risks or anomalies and reports issues to senior IT staff promptly. Ensures that administrative tasks follow NEI's security standards, data protection rules, and compliance requirements. Supports the creation, testing, and rollout of standardized software packages for mass deployment, helping ensure consistent configurations and smooth application delivery across all devices. Provides Tier I/Tier II support by responding to IT service requests, troubleshooting hardware and software issues, and ensuring timely resolution for team members. Handles issues involving Windows, Office applications, Microsoft 365 services, printing, mobile devices, remote access, and other business technologies. Performs in-depth troubleshooting for recurring or complex issues and seeks assistance when necessary. Offers clear and professional communication to users, setting expectations, explaining solutions, and following up to ensure satisfaction. Assists team members by providing instruction, guidance, and formal/informal training on systems and tools as needed. Helps maintain accurate inventories of hardware, software, and licensing in coordination with other IT staff. Contributes to the development and updating of technical documentation, including knowledge base articles, runbooks, diagrams, and standard operating procedures. Identifies opportunities to streamline workflows, improve reliability, or enhance user experience and communicates recommendations to senior IT staff. Participates in collaborative efforts to standardize configurations, enforce best practices, and support continuous improvement of the IT environment. Skill & Knowledge Strong analytical and problem-solving skills, with the ability to methodically diagnose issues across hardware, software, networking, and cloud services. Working knowledge of Windows operating systems and Windows Server technologies, including authentication concepts, domain services, and general systems management. Familiarity with Microsoft 365 and Azure Active Directory, including user administration, permissions, mail flow fundamentals, and security features such as MFA and conditional access. Understanding of networking concepts, including DNS, DHCP, TCP/IP fundamentals, VPN technologies, and basic routing/switching behavior. Experience with endpoint management and security tools, preferably using Intune, Microsoft Defender, or equivalent technologies. Ability to follow technical procedures and execute system maintenance tasks such as patching, updates, system monitoring, and log review. Strong communication skills, capable of explaining technical information clearly to both technical and non-technical team members. Excellent attention to detail with the ability to document configurations, troubleshooting steps, and system changes accurately. Customer-service mindset, demonstrating patience, professionalism, and empathy when assisting end-users. Ability to manage multiple priorities in a dynamic environment while maintaining accuracy and meeting deadlines. High degree of integrity and trustworthiness, with the ability to handle confidential information responsibly. Motivated to learn and grow, with a willingness to expand technical skills, explore new technologies, and contribute to continuous improvement within the IT environment. Must Have Education: Degree in a related field is preferred Experience: 1+ years of experience in an IT support, help desk, or desktop support role with exposure to system administration tasks Licensure: CompTIA, Microsoft, Linux, Cisco, or other similar technologies are a plus Passionate about continually improving IT by understanding the balance between new technology and processes juxtaposed to the need for a reliable and secure IT infrastructure. Possesses effective written and oral communications skills. Good interpersonal and people skills Applicants must be currently authorized to work in the United States on a full-time basis. Working Conditions Work Environment: Work is performed in an office setting. Travel: Minimal: 0 - 5% Physical Activities: Must be able to lift 50lbs. About NEI Electric Power Engineering Serving Others. Enriching Environment. Improving Continually. Quality Results. Voted as a top workplace by the Denver Post for six straight years (2020 - 2025), our values have been woven into the fabric of who we are since 1982, guiding our decision making throughout the years. As an engineering services firm, NEI's mission is to create a great organization that serves people and solves problems. Since NEI's founding, we have developed a culture of collaboration and accountability, both across our teams and departments, and externally with our clients across the United States. We believe in two core ideas: hiring great people and celebrating our team members' diverse backgrounds and unique experiences; bringing in new, unique, and exciting perspectives that can only strengthen NEI as we chart our path into the future. We are a proud equal opportunity employer, and we do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. Team Member Benefits We believe that taking care of our team members is of the utmost importance. We strive to foster a community of belonging, professional development, and industry involvement; providing our team with the benefits, tools, and support systems to excel in their roles. Our comprehensive benefits package includes: 100% Employer paid team member premiums for Medical, Dental, Vision, Basic Life Insurance, and Long-Term Disability Voluntary Life Insurance 401(k) with employer matching; 100% immediate vesting Annual & discretionary bonus programs Paid time off Employer paid licensure (FE/PE), certifications, seminars, & conferences Paid parental leave Tuition reimbursement Eight (8) paid holidays including a floating holiday to use at your discretion Annual Team Building Hybrid work environment with remote flexibility Career development, training, and coaching opportunities Pet insurance NEI Electric Power Engineering participates in E-Verify and will provide the federal government with your completed Form I-9 to confirm your work authorization in the United States.

Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit ************************** Position Summary: The IT Support Specialist position is expected to provide exceptional customer and managed IT services to our clients and employees. This opportunity will be located at Regis University in Denver, CO. Primary responsibilities include providing computer support to students, faculty, and employees which includes PC, LAN, AV and software support, among other items. The IT Support Specialist also provides escalated support to the Personal Support Center on a rotating basis. The support department runs 24x7x365 and IT Support Specialist may be required to provide support during off hours or at off-site locations. Assignments of duties and daily tasks can change on a regular basis and focus can be reflected in a change in accounts supported. The IT Support Specialist is managed on their performance, customer service, adherence to processes, and continued commitment to success and learning. Primary Responsibilities, Essential Functions and Requirements: Communication & Professionalism: The IT Support Specialist's role is one that supports multiple clients in various technical scenarios. Maintaining excellent customer service and professional communication is critical to the success of individuals within this position. Be accountable for seeing assigned cases and tasks to completion by providing detailed documentation of troubleshooting steps taken for each support request. After completion, ensure user expectations are met to ensure the issue is fully resolved Ensure productivity metrics are achieved and standardized processes are followed Ensure professional and courteous communication is maintained in all interactions including face to face, over the phone, via email, and chat correspondences. Adhere to and enforce company and client information security policies Reduce risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer Technical Support: Maintain and support a mixed PC and MAC technology environment Diagnose and repair telecom and networking infrastructure partnering with Network team for guidance Partner with other ITSS staff and leadership to develop Standard Operating Procedures, FAQs and maintain knowledgebase content Support user accounts within Active Directory, Microsoft 365 and Microsoft Exchange Participate and maintain real-time inventory controls of assets, including procurement, deployment of and decommissioning of equipment Coordinate and set up AV for company meetings and events, including testing and setting up hardware Actively participate in departmental & client meetings Be available in the event of outages and urgent needs (may be after hours) Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security related issues Reduce risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer Assist with the rollout and support of new technologies, equipment, and network services across IT and AV environments. Document support processes, troubleshooting steps, and user guides to improve knowledge sharing and efficiency. Perform all other duties as assigned in support of IT and AV services. When applicable be available to assist other teams such as the Personal Support Center, Network and Server administration teams for assistance on other duties as assigned. Requirements Experience and Qualifications: Minimum 2 years' experience supporting Windows & MAC operating systems in a corporation environment Thorough knowledge of Windows desktop operating systems and basic office applications Experience administering user and group objects in Active Directory Experience administering Office 365/Exchange mailboxes Experience with desktop imaging tools (SCCM/WinPE is a preferred) Ability to provide after-hours support Strong interpersonal and communication skills Attention to detail, with a focus on systems processes adherence and organizational skills Strong analytical and problem-solving skills Self-starter with the ability to work independently as well as within a team environment Periodic weekly travel is required to remote sites for on-site support Preferred Skills: Experience supporting Office 365 and Windows server platforms Experience working with Education, Certifications and Licensures: Active Directory, PowerShell scripting, and SCCM Experience troubleshooting integrated or ad-hoc AV systems Experience supporting Cisco IP phones and Call Manager Two year degree or higher is preferred or equivalent work experience Microsoft, CompTIA A+ or other technical certificates desired Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************. Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.

Immediate opportunity for a Technical Support Analyst to join a top-notch company experiencing rapid growth! RESPONSIBILITIES: Define, document, and maintain standard operating procedures on troubleshooting supported desktop technologies, applications, and warehouse systems for continuous improvements. Help to service and maintenance audio-visual equipment as needed. Will be the Enterprise SPOC for PC/IPad procurement, distribution, recovery as well as disposal. Ability to account for all active or inactive equipment in the CMDB; maintain asset and equipment end-of-life compliance procedures and participate in yearly CAPEX and IT budget requirements. Will continuously monitor, effort, assign/re-assign, escalate, etc. Incidents/Requests with ServiceNow ITSM tool. Fully document all service management incidents and requests in ServiceNow ITSM Suite Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages. Search Service Desk knowledge base articles, SOP's for possible incident resolutions. Responsible for properly determining and assigning higher-tiered service management incidents/requests to responsible assignment groups if the resolution cannot occur at the TSA level. Assist in the mentoring and training of all TSA II team members. Responsible for troubleshooting and configuring software, printer, and connectivity-related issues beyond step-by-step instructions. Provide 24X7 first-line support for all Warehouse Automation technologies which includes physical repairs of mechanical equipment as needed. Act as the primary escalation point for vendor and operations team communications during individual market center system outages. Maintain and ensure market centers' security threats and vulnerabilities are remediated to safeguard the enterprise environment. This is a 6-month contract-to-hire position in Littleton. Work onsite at our Southpark Terrace location! REQUIRED SKILLS: 8+ years of help desk support experience High-level understanding and experience in network troubleshooting, network design topology, TCP/IP knowledge, VLANS, and routing Technical skills in vulnerability assessment, networking, operating systems, and incident response methodology Exposure to ITIL foundational structures PREFERRED SKILLS: Industry-related certifications (A+, Security+, Network+, ITIL, Microsoft MCP/MCSE) Bachelor's degree Warehouse experience Must be authorized to work in the US. Sponsorships are not available.

Desktop Support Technician - Contract to Hire Aurora, CO | On-site $28/hour | 4-Month Contract-to-Hire Be the face of IT support in a mission-driven environment. We're partnering with one of Colorado's most respected enterprise organizations to find a skilled Desktop Support Technician who thrives in a hands-on, in-person support role. This is a fantastic opportunity to work with outstanding leadership and make a real difference in the daily lives of users who rely on technology to do meaningful work. In this role, you'll be stationed on-site providing direct support to staff and teams - setting up workstations, troubleshooting hardware, resolving software issues, and supporting desktop infrastructure in person. While there will be some remote support elements, this position is primarily about being present, dependable, and highly responsive to those right around you. What You'll Do Provide hands-on support for desktops, laptops, printers, phones, and peripherals. Respond in person to staff needing immediate technical assistance. Troubleshoot hardware/software issues and escalate to engineers when needed. Install and configure new workstations and peripheral equipment. Support basic networking and connectivity at the desktop level. Document work thoroughly in the ticketing system and prioritize according to SLA. Assist with voice/data device support including phones and conference room technology. Rotate into on-call support once fully trained. Technical Environment Windows 10, Microsoft Office & O365 Active Directory administration SCCM / MECM deployment & management Dell & HP hardware (desktops/laptops) HP Network Printers & label printers PXE Boot imaging environments Citrix thin/thick/zero client support Mobile device troubleshooting (iOS/Android) SharePoint documentation Ticketing systems (e.g., ServiceNow) Requirements Active Directory experience SCCM (MECM) experience PXE Boot imaging Strong hardware support background Must be COVID and Flu vaccinated Must pass a drug screen and background check Prior desktop support experience in an enterprise or healthcare environment preferred Strong communication and customer service skills - you'll be face-to-face with users daily Preferred Qualifications: Apple device support Basic networking knowledge Akkadian experience Why This Role Stands Out Incredible team and leadership - you'll feel supported every step of the way Work with purpose - this organization's mission is meaningful and people-centered Stable, long-term potential - contract-to-hire opportunity Real impact - your support keeps the organization running smoothly This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

AimHire is partnering with a fast-growing software company in Denver, CO to find top talent to join their collaborative and supportive team. You'll start in Tier 1 support, mastering the software platform and handling basic technical troubleshooting, with the opportunity to advance quickly to Tier 2 and Tier 3 within six months. This role offers excellent benefits, clear career growth, and a people-first culture. Compensation: Starting Salary: $60,000 base + $6,000 annual bonus (paid quarterly at $1,500/quarter) for the first 6 months At 6 Months: Salary increases to $70,000 base + $10,000 annual bonus (paid quarterly at $2,500/quarter) Responsibilities: Build and maintain strong client relationships. Respond to client inquiries via email and phone. Provide technical troubleshooting for the software platform. Learn the platform in detail to resolve and escalate issues. Manage internal order entry and maintain customer databases. Collaborate with internal teams to resolve client concerns. Review accounts for accuracy and process updates. Requirements: Bachelor's degree in Accounting, Finance, Statistics, Mathematics, Data Science, Computer Science, or a related field. Exceptional communication skills. Strong organizational skills with attention to detail. Ability to thrive in a fast-paced environment. Proficiency in MS Outlook, Word, Excel, and PowerPoint. Technical aptitude and problem-solving skills. Career Path & Growth Opportunities: Start in Tier 1, advance to Tier 2 and Tier 3 within six months. Participate in the Support Analyst Training Program for in-depth product expertise. Promotion opportunities across Client Care, Sales, Operations, or Product. Recognition for contributions in a collaborative, growth-focused environment. AimHire is an equal opportunity employer.

Senior Computer Support Specialist Compensation: $30/hour Inceed has partnered with a great company to help find a skilled Senior Computer Support Specialist to join their team! Join a dynamic team where you will assist end-users with computer hardware and software issues, providing essential support for internal business applications. This opportunity is ideal for someone passionate about technology and eager to make a significant impact by ensuring seamless IT operations. Key Responsibilities & Duties: Provide Tier 2/3 Support Upgrade and repair laptop and desktop computers Administer MS O365 and Active Directory Assist with LAN/WAN applications Install latest MS Windows Desktop OS versions Set up network printers and servers Create and maintain installation instructions Support Android and IOS device upgrades Log tickets and answer Help Desk calls Required Qualifications & Experience: High School Diploma or GED required 5 years' experience in Windows server environments 5 years' experience in remote customer support/helpdesk Current Driver's License US citizenship required due to DHS clearance Excellent interpersonal and communication skills Working knowledge of MS Windows Desktop OS Working knowledge of computer systems and networks Flexibility and adaptability to changing priorities Basic project management skills Nice to Have Skills & Experience: Experience with Kronos and OKTA/O365 Experience in setting up new office IT infrastructure Experience in TCP/IP network troubleshooting Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance Voluntary and long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit If you are interested in learning more about the Senior Computer Support Specialist opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

About The Role. We are seeking a proactive and technically skilled Service Desk Engineer to join our IT team, based in our US office. This role is pivotal in supporting our expanding presence in the US and ensuring seamless IT support across time zones. As Service Desk Engineer, you will provide high quality technical support to the business and confidently communicate with end-users, business stakeholders and the wider IT team as required. Your duties will include: Provide timely and effective technical support to end users across the US and wider group. Troubleshoot hardware, software, network, and application issues, escalating where necessary. Manage and resolve service desk tickets, ensuring SLAs are met. Support onboarding and offboarding processes, including account setup, preparing equipment and access management. Collaborate with the wider IT team to implement improvements and ensure consistent support across all office locations. Identify recurring issues and contribute to continuous improvement initiatives. Provide occasional out-of-hours support for incidents or scheduled maintenance. About you. Skills and Requirements: Proven experience in a service desk or IT support role, ideally within a financial services environment. Strong technical troubleshooting and problem-solving skills. Clear and professional communication with both technical and non-technical users. Ability to work independently and manage multiple priorities. Strong attention to detail. Personal qualities Integrity Inspires client and team confidence Adaptable and versatile Assertive and confident Discrete and tactful Emotional resilience ‘Can do' attitude Role model Appropriate office conduct and attitude to work

IDR is seeking a IT Support Technician I to join one of our top clients for an opportunity in Englewood, CO. This role is ideal for individuals with a customer service mindset, high energy, and a passion for technical support within a corporate environment. The position involves providing desktop support and ensuring seamless audio-visual and network operations. Position Overview for the IT Support Technician I: Provide basic desktop, printers, and peripherals support on-site to end users. Assist with conference room setup, audio-visual equipment, and troubleshooting. Deliver exceptional customer service ensuring high levels of customer satisfaction. Support and maintain hardware and software solutions as per organizational standards. Collaborate effectively with team members and share knowledge to enhance team performance. Requirements for the IT Support Technician I: Associate's Degree in a related field or relevant IT certifications (Microsoft, A+, Help Desk Institute, Dell, etc.). 1-2 or more years of relevant experience in desktop support. Basic knowledge of current IT standards related to computers, printers, network technology, drivers, and troubleshooting peripherals. Demonstrated customer/solution ownership and a drive for excellence. Excellent written and verbal communication skills with end users. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row. Compensation Details: $25.1/hr W2

Lakeshore Talent is seeking a reliable and service-oriented IT Support Specialist for one of our clients in the nonprofit healthcare industry. The ideal candidate will have 1+ year of Tier 1 technical support within a Windows-based environment. This will be a contract to hire opportunity, paying $21-$25/hr. It will be fully in-office in Lafayette, CO during training, with the potential for a hybrid work schedule after the first several weeks. Role Overview This role will deliver front-line technical assistance across the organization. In this role, you will handle first-tier support requests, assist with day-to-day computer operations, and help maintain a smooth and efficient technology environment for all staff. You'll work within established ticketing workflows and troubleshooting procedures, providing exceptional customer service while supporting our internal hardware, software, network access, and general tech equipment. Serve as the first point of contact for user support, responding to help desk tickets and incoming support calls. Managing phone calls, emails, and ticket creation. Assist users with basic hardware issues and routine operating system or software challenges. Troubleshoot peripheral devices, network connectivity, internet access, and enterprise system functionality. Support the organization's tech inventory by ensuring equipment is tracked, organized, and readily available for use. Will be responsible for IT project support including mail merges, network consolidations, new software implementations, phone system overhaul, and duties related to additional IT transitions. Qualifications Associate's or Bachelor's degree in computer science or a related field, or equivalent hands-on technical experience. Previous Tier 1 help desk experience. At least one year of experience working in a Windows-based environment. Experience with Active Directory or similar. Experience with password resets, remote-in support tools, PC imaging. Onboarding Requirements: All employees must receive an annual influenza vaccination as a condition of employment. Requests for medical or religious accommodation will be considered. All offers would be contingent upon the passing of a background check.

Job Title: Sr. Tier 1 Desktop Support Technician Job Type: Full-Time Salary Range: $55,000 - $65,000 per year (plus extremely lucrative bonus program) About Us: We are a dynamic and growing Managed IT Services firm dedicated to providing top-notch IT support to our diverse client base. We specialize in delivering high-quality, responsive, and proactive IT services to small and medium-sized businesses. Our team is committed to fostering a collaborative and supportive work environment, and we are looking for a skilled Tier 1 Desktop Support Technician to join us in the Denver/Metro area. Job Description: As a Sr Tier 1 Desktop Support Technician, you will be the first point of contact for our clients, providing technical support and troubleshooting assistance for desktop, laptop, and network issues. Your role is critical in ensuring smooth day-to-day operations for our clients. You will work closely with our senior technical staff to resolve issues and escalate more complex problems when necessary. We want this role to grow into a Tier 2 role. Key Responsibilities: - Provide first-level technical support for desktops, laptops, printers, and other peripherals. - Troubleshoot hardware and software issues remotely and on-site. - Respond to service tickets, emails, and calls promptly, ensuring a high level of customer satisfaction. - Assist with the setup, configuration, and deployment of new equipment. - Perform basic network troubleshooting, including Wi-Fi connectivity, VPNs, and LAN issues. - Maintain detailed and accurate documentation of all client interactions and resolutions. - Collaborate with Tier 2 and Tier 3 support teams to escalate and resolve complex issues. - Participate in regular training and stay up-to-date with the latest industry trends and technologies. - Participate in on-call support rotation as required. Requirements: - Location: Must reside in the Denver/Metro area. - Experience: MINIMUM of 18 months of experience working for a Managed IT Services (MSP) company. - Strong knowledge of Windows and mac OS operating systems. - Experience with Office 365, Active Directory, and basic networking principles. - Excellent communication skills, both verbal and written. - Ability to work independently and manage multiple tasks effectively. - Strong customer service orientation and problem-solving skills. - Ability to work in a fast-paced environment and adapt to changing priorities. - Experience with ticketing systems like ConnectWise or HaloPSA. - Familiarity with remote monitoring and management (RMM) tools. Preferred Qualifications: - CompTIA A+, Network+, or similar certifications. Benefits: - Competitive salary based on experience and qualifications. - Lucrative Bonus Program - Health, dental, and vision insurance. - 401(k) with company match. - Paid time off and holidays. - Opportunities for professional development and advancement within the company. - Collaborative and supportive work environment. How to Apply: If you meet the above requirements and are passionate about providing excellent IT support, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you are a good fit for this role. We are an equal opportunity employer and welcome applications from all qualified candidates.

Title: Tier 1/2 Helpdesk Technician Company: Tetra Tech Duration: 6 months contract to perm Pay: $18-$20/HR Hours: 40 hours, 8-5PM Interviews: 2 rounds Required Skills & Experience * 1-3 years of experience in a helpdesk/desktop support role with an emphasis on phone support vs. email. * Experience supporting Microsoft server operating systems, specifically Office365 products. Strong preference for someone that has served as an Office365 and Sharepoint admin previously * Experience troubleshooting Microsoft SCCM (System Center Configuration Manager) * Experience installing and troubleshooting desktop and laptop operating systems and applications. * Strong collaboration, communication, and customer service skills Nice to Have Skills & Experience *Experience with Cherwell as a ticketing software or ServiceNow *Fluency in French (to speak with French clients and resolve tickets) *Experience with Linux *Experience with MAC systems Job Description Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting anywhere in Colorado. You will be responsible for in-person and remote internal employee desktop support, troubleshooting, service monitoring. Occasional travel into the local office is expected, 1 time a month max. This is a contract to hire position with a company that offers growth opportunity and longevity. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Core Skill Focus: Candidates must be highly efficient and exceptionally detail-oriented. Desired Technical Experience: Experience in database administration, SQL querying, scripting languages such as python or java (this will be useful to make apps script functions so internal tooling / reporting can be improved upon), and high-volume, repetitive data entry. (cannot stress how repetitive this role is, need to be fast and accurate every time!) Fiber / Data Center Knowledge: This is a more of a secondary preference. Everything related to fiber infrastructure can be taught on the job, so candidates with literally zero fiber background should not be filtered out if they meet the core data/efficiency requirements.

Westminster Public Schools seeks a Network Administrator. Submit your CV and any additional required information after you have read this description by clicking on the application button. Located just 15 minutes outside of downtown Denver, Westminster Public Schools is a culturally and ethnically diverse school district that offers a friendly work environment, a very competitive salary, and benefits. xevrcyc Apply online at WPS.ORG or contact HR at or or at 6933 Raleigh St., Westminster, CO 80030. Diverse and bilingual candidates are encouraged to apply.

Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

This job requires an active Top Secret / SCI clearance (with CI Polygraph eligibility). Please apply only if you currently hold an active Top Secret clearance with SCI eligibility. North Point Technology is looking for TS/SCI-cleared IT personnel who have experience with NGA's Structured Observation (SOM) and/or Computer Vision (CV) products to join the Chinook effort at North Point Technology. We are hiring across multiple disciplines: Software Engineers, Systems Engineers, Product Owners, Scrum Masters, Test Engineers, Cloud Engineers, Systems Administrators, and DevSecOps Engineers. Active Top Secret with SCI eligibility (CI Poly preferred) and U.S. citizenship are required per contract. Primary Responsibilities: (Role-dependent; examples below) Build, secure, and operate GEOINT mission systems for the Chinook program in classified cloud/on-prem environments. Deliver containerized microservices, data services, and mission workflows; automate CI/CD and security controls. Plan and execute Agile/Scrum delivery with government stakeholders; refine backlogs and measure value each increment. Develop and maintain automated testing (unit/integration/performance/security) and gating in CI pipelines. Engineer/administer platforms (Linux, Kubernetes, AWS GovCloud/C2S); ensure RMF/IC control compliance and ATO sustainment. Troubleshoot, monitor, and harden production systems; create runbooks and contribute to program roadmaps. Basic Qualifications: Active TS/SCI eligibility (CI Poly preferred); U.S. citizen. Prior NGA SOM or CV experience or directly transferable mission delivery in NGA environments applicable to Chinook. Relevant degree or equivalent hands-on experience in one of the listed disciplines. Demonstrated proficiency in one or more (role-dependent): Software/DevSecOps: Python/Java/JS/Go; Docker/Kubernetes; GitLab/Jenkins; Terraform/Ansible; Sonar/Nexus/Vault; REST/GraphQL. Cloud/Systems Admin: RHEL/Linux, networking, IAM, logging/monitoring, backup/DR; AWS GovCloud/C2S. Systems/SE&I: requirements, MBSE, interface control, integration/test, RMF/ATO artifacts. Test/QA: test strategy/design, automation frameworks, CI gating, performance/security testing. Product/Scrum: backlog ownership, story mapping, road-mapping, metrics (flow/velocity), stakeholder comms. Preferred Qualifications: Front-end development experience using React, Angular, or Vue.js. Knowledge of GEOINT data standards (OGC WMS/WFS, NSG). Experience with Elasticsearch / OpenSearch. Certifications such as AWS Certified Developer, Solutions Architect, CISSP, or SAFe Agile North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems. At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members. Come join us! Apply with North Point Technology today!

Pacific Office Automation is the largest independently owned document imaging and technology dealers in the nation Since 1976 we have grown to over thirty branches located in eleven western states OR WA CA AZ NM NV UT ID CO TX & HI With over 40 years of success in office equipment and technology salesservice our growth and reputation have afforded us great relationships with top manufacturers such as Canon Sharp Konica Minolta HP Ricoh Lexmark and many more At Pacific Office Automation you will find an amazing technology company full of growth opportunities great benefits and passionate coworkers who aim to help you succeed Among our company goals we aim to be a long term employer That means providing employees with the training and certification they need to keep up with the fast changing technology of our office machines devices and software At POA we believe that all voices can and should be heard regardless of seniority or tenure Position We are seeking a On site Field Network Technician to join our service team in the Denver CO area Required SkillsKnowledge Knowledge of network connectivity network security and Wi Fi networks Good understanding of Windows servers environment and common operating systems Ability to work with a variety of customers and vendors some technical some non technical Ability to lead clients through discovery phase asking the right questions Aggressive problem solver Ability to travel locally to different clients Ability to communicate through phone email written documentation Qualifications Previous network field experience Knowledge of networking protocols and concepts SMTP FTP SMB Ports TCPIPKnowledge and hands on experience providing support to users using Windows Desktop Operating Systems and other mainstream Microsoft applications Strong communication skills and ability to work cohesively with clients Valid Drivers license and clean driving record Bonus Skill Set Good understanding of Mac OS environment CompTIA Network certified Previous experience working in managed IT services Basic understanding of VOIP technology Benefits Advancement and growth into leadership roles Team player environment MedicalDentalVisionLife insurance plans Matched 401k PTO Vacation Sick LeaveFSAHSA ProgramsCompany car for work and personal use Compensation 20 25hr DOEOur Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer All qualified applicants will receive consideration for employment without regard to race color national origin ancestry gender sexual orientation gender expression or identity age religion veteran status or any other characteristic protected by law We celebrate our employees differences because we know that diversity makes us stronger LI Onsite

Trinidad Benham Corporation is seeking applicants for an Information Technology Business Analyst / Technical Product Owner internship to support our custom ERP system for our rapidly changing and growing business. The ideal candidate would have a technical aptitude to understand complex software applications and databases. This candidate would have great communication skills to work with our team as well as software developers to develop requirements for our applications. Candidate must be a self-starter, fast learner and have the ability to think through complex problems. This position will be ideal for someone wanting to explore the world of software development and a has a desire to learn project management, software development process and business analysis skills. Key Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. * Develop requirements and enhancements for a new ERP application * Determine priorities and return on investment * Work with and lead development team to produce effective features * Collaborate with UI/UX design team to create mockups * Produce training documentation * Test features created by the development team * Perform initial analysis of reported defects and proposed enhancements * Support requirements gathering and visioning of mobile version of software * Assist with project coordination * Collaborate and brainstorm with current BA team to form effective and purposeful features Skills, Knowledge and Expertise Required education and experience * Pursuing bachelor's degree in business, computer science or any type of engineering is preferred * Technical aptitude to understand software applications and databases * Excellent analytical skills * Excellent communication skills to work with our business users, management and team members * Able to manage multiple tasks while maintaining attention to detail * Learn to be able to elicit business requirements for small to medium sized issues * Desire to write user stories with necessary detail to facilitate high quality deliverables * After gaining business experience, be able to triage a business "need" vs. a business "want" * Look for alternate solutions and offer up ideas * Once trained on a program, have the ability to write end user training documentation * Able to train users, in person or remotely, using documentation or expert knowledge * Write test scripts for small to medium programs * Assist with system testing * Guide and assist users with User Acceptance Testing * Strong Microsoft Excel skills * Experience with the project organization software Notion * Experience in SQL, Agile/Scrum methodologies and programming