Information systems technician jobs in Clarkstown, NY

The End User Support Analyst provides support for all CFS Brand employees with their Windows based computers and iOS the primary backup to the IT Operations. This position will be expected to support all hardware and application related task and help define and ensure standards as it pertains to IT assets. Essential Duties: Responsible for maintaining hardware standards in the CFSB office space for consistency of installations, quality and appearance of cabling, labeling, documentation, asset management, ticket and process compliance, and meeting SLA's Accountable for the installation, removal, modifications, and/or relocations of hardware in all locations consistent with job specifications and ensuring schedules and standards are met Responsible for configurations, installs, repairs, and troubleshooting issues related to hardware performance on end-user devices Responsible for reviewing and revising quality control processes as necessary and developing/documenting standard work methods Accountable for maintaining hardware related output queues (incident, service request, change management) Responsible for in-depth troubleshooting of hardware related problems Responsible for assisting in maintaining the change management database and hardware inventory at operating locations Responsible for assist in the development/maintaining of best practices and procedures for the team Accountable for on-call support for incidents within the organization Responsible for performing duties following all safety guidelines and corporate policies Responsible for performing additional duties as assigned Education Required: High School Graduation or equivalent required Associate degree in Information Technology and/or basic A+, N+, etc. certifications are preferred Skills Required: The type of experience required to effectively perform the essential functions and responsibilities of this position are: 2 years of related IT experience supporting Microsoft based operating systems Knowledge of User & Security Group Administration in Active Directory and/or Azure Active Directory Advanced troubleshooting and multi-tasking skills Solid problem-solving skills with the ability to troubleshoot Windows operating systems issues and installed applications Basic PC network connectivity - Ethernet, TCP/IP, and remote access solutions Understanding of Group Policy deployments Basic familiarity of DHCP and DNS Working knowledge of help desk software and ticketing in general Ability to communicate technical information, both verbal and written, to a wide range of end-users Ability to deal with customers in a friendly, professional manner Ability to work independently and be self-driven with a distributed team Customer service orientation with the drive to see issues through to completion Proficiency in English with strong oral and written communication skills Strong organizational skills Travel Required: Up to 20% travel to support multiple operating locations and corporate initiatives across the US and Mexico, with potential travel to Europe CFS Brands: Located in Oklahoma City, Oklahoma, CFS BRANDS is a market-leading designer, manufacturer and distributor of commercial foodservice, healthcare, and industrial janitorial and sanitation products. The company supports stable and growing end markets supported by strong tailwinds. CFS BRANDS has maintained a market leading position and continually grown in its segments with relentless customer support, leading product breadth and availability, and a “one-stop shop” solution serving both “front” and “back” of restaurants with a focus on customer intimacy. CFS BRANDS enjoys a unique competitive advantage with the ability to produce in-house with 6 manufacturing facilities in the U.S. and Mexico, over 700,000 square feet of distribution center space in 4 U.S. facilities and the ability to source products from all over the world. CFS BRANDS's core products include dinnerware, professional cookware, cleaning tools, drinkware, disposable lids, dispensing systems, healthcare equipment, brushes and cleaning tools. These products are provided through major distributors to the country's best-known restaurant franchises. CFS BRANDS became a portfolio company of The Jordan Company (“TJC”), a private equity firm, in 2018. With over $8 billion in cumulative equity commitments, TJC is one of the world's most respected investors in leading middle market businesses. The TJC team enjoys a storied history of partnering with exceptional management teams to create long-term value for management and investors. More information on CFS BRANDS can be found at ****************** The Jordan Company website is ************************* CFS Brands is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Worldwide Logistics Inc., is looking for an IT Specialist Level I. As an IT Specialist, you'll be a member of a growing full-service IT support team. With an amazing opportunity to learn while supporting a global workforce. Worldwide Logistics seeks an IT Specialist capable of quickly learning and adapting to challenges in our fast-paced, global industry. As an IT Specialist at Worldwide Logistics, you will be part of the frontline support team, primarily assisting domestic users across various North American sites. You will be responsible for handling support requests through our ticketing system, using various enterprise tools to administer, support, monitor, and maintain desktops, peripherals, network equipment, and servers. Besides managing helpdesk requests, this role also involves overseeing and maintaining assigned IT projects using our project management tools. Responsibilities and Duties Building, configuring, and troubleshooting workstations for new users Installing operating systems and software applications Creating users and general administration in Microsoft O365 Maintaining asset inventory for all hardware Utilize a ticketing system to track and maintain workflow Troubleshooting network connectivity Qualifications and Skills Required: 2 years of experience working on an enterprise Helpdesk or for an MSP Experience installing operating systems and software Experience building PCs Experience with Enterprise Anti-virus systems Familiarity with networking, switching and routing Moderate to advanced MS Excel knowledge Must have excellent written and verbal communication skills Any experience with RMM and ticketing systems is highly desired Must be a self-starter May be required to work off-hours, weekends as needed, or potentially on a 2nd shift What you'll get in return: Competitive base salary Medical, dental, and vision insurance for employees 401K Program to help you invest into your future Flexible vacation time to promote a healthy work-life balance Hybrid position - required 3 days in office. No exceptions. 22.00 - 26.00 per hour

Help Desk Analyst (L1-L2) We are in need of a full-time, direct hire Help Desk Analyst to join one of our distribution clients. As a Help Desk Analyst, you will provide support by analyzing and resolving user computer hardware and software issues. You will respond to user inquiries, assess problems with IT equipment and applications, and provide remediation. Additionally, you will also work closely with other IT department personnel to analyze and resolve issues and assist with IT initiatives and projects. Location: Port Washington, NY (On-site) with 10-25% travel to regional sites This job expects to pay about $70,000 - $90,000 per year plus bonus and benefits What You Will Do: Provide end-user support for laptops/desktops and escalate issues as needed. Gather and communicate error logs to L2-L3 Troubleshoot Windows 10/11 and Microsoft 365 issues Support Outlook, Intune, and general user apps Perform basic debugging; escalate advanced issues Assist with device migration and Intune deployment Apply systems analysis techniques and procedures to determine hardware, software, or system malfunctional and test or modify computer systems based on configuration specifications Test and install computer systems and software Maintain records of trends and patterns on computer issues Update service ticket system with ticket problem and remediation details Work with service desk team to resolve support tickets in a timely fashion Work to maintain service desk SLA goals set by the IT Manager Handle all aspects of new user setup Assist with user desk relocation Configure workstations for new users and upgrades Troubleshoot basic network connectivity issues Assist IT staff with larger scale projects Assess and remediate cyber security alerts Maintain thorough documentation Assist with asset tracking and update asset tracking system What You Bring to The Table: 5-7 years of hands-on helpdesk/desktop experience Intune knowledge and debugging skills Must be comfortable with 10-25% (up to 1-2 trips per month to regional sites) Must be well-versed in Windows 10/11 operating systems Must have fundamental understanding of Windows 2012-2022 Server operating systems Must have experience with various aspects of Office365, including SharePoint and Exchange Beginner to intermediate understanding of network services and concepts Intermediate understanding of security best practices Strong verbal and written communication skills; strong prioritization skills; result-oriented; responsive; and strong personal initiative Must have high patience level, user empathy and the ability to work under professional pressure Must be able to troubleshoot in an analytical, effective and efficient manner Ability to explain issues clearly and push back professionally when needed Ability to explain technical issues clearly to non-technical users Highly motivated, ability to work independently or in a team environment. Must be team-oriented and eager to learn Excellent organizational skills including attention to detail and multi-tasking Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Key Responsibilities 1. User Support & Issue Resolution Provide first-level technical support via phone, email, chat, or ticketing tools. Assist users with login issues, password resets, account lockouts, and basic troubleshooting. Support for Windows/Mac OS, mobile devices, and standard productivity applications (MS Office, Teams, Outlook, etc.). Troubleshoot common issues like: Network connectivity Printer problems Software installation errors System performance issues Log all incidents in the ticketing system and ensure timely resolution. 2. Device & Application Support Support desktops, laptops, thin clients, and peripherals (keyboard, mouse, monitors). Install, configure, and update approved software and applications. Assist in onboarding/offboarding tasks like device setup and profile configuration. 3. Escalation & Coordination Escalate complex or unresolved issues to L2 / L3 support teams. Follow established SOPs, workflows, and escalation paths. Maintain communication with users until issue resolution. 4. Documentation & Reporting Create and update knowledge base articles and troubleshooting guides. Maintain accurate logs and documentation in the ITSM platform (ServiceNow, Remedy, Jira, etc.). Provide daily/weekly incident reports as required. Dispatch on Demand Role.

CodexIT is seeking a skilled and motivated Onsite Level 2 Technical Support Specialist to join our Long Island team. We are a leading national technology service provider specializing in Healthcare, delivering complete Managed Technology Services to healthcare practices. Our deep industry knowledge allows us to provide comprehensive support for all your technology needs. In this role, you will: Provide intermediate onsite technical support for hardware, software, and network issues affecting our Long Island healthcare clients. Troubleshoot and resolve escalated tickets from Level 1 support, ensuring timely and effective solutions. Support and maintain EHR software, medical diagnostic equipment, and clinical review software. Perform onsite diagnostics, user account management, and system maintenance tasks using Azure and Intune. Assist the Project Engineering team with system deployments, upgrades, and implementations. Utilize ConnectWise to manage service requests, document resolutions, and track time effectively. Maintain detailed documentation of issues, solutions, and system configurations. Participate in on-call rotation to provide after-hours support for critical client issues. Escalate complex issues to Level 3 support when appropriate. Provide excellent customer service and build strong relationships with clients. Qualifications: Minimum 2 years of experience in a Level 2 helpdesk or technical support role. Experience with Windows 10/11, Office 365, and basic Active Directory tasks. Working knowledge of Azure cloud services and Intune device management. Understanding of networking fundamentals including TCP/IP, DNS, DHCP, and VPNs. Experience with printer setup, peripheral troubleshooting, and mobile device support. Familiarity with EHR systems and healthcare technology environments preferred. Proficiency in remote and onsite support tools and techniques. Strong troubleshooting and problem-solving skills. Excellent communication skills with ability to explain technical concepts to non-technical users. Experience with ConnectWise or similar PSA/ticketing systems preferred. Self-motivated with ability to work independently and manage time effectively. Customer service oriented with a commitment to client satisfaction. Valid driver's license and reliable transportation for travel to client sites across Long Island. Availability for on-call rotation CodexIT is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift On call Work Location: Onsite - Great Neck, NY

Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer in Stamford Ct. We will be building out a new environment with state of the art technology. Your key responsibilities include: Act as a first point of contact for users striving towards first call resolution but able to escalate when needed. Deliver advanced hands-on and remote support for critical end-user computing tasks, such as telephony (Cisco and dealer voice), mobile devices (iOS and Android), and video conferencing systems (Zoom). Engage in collaborative efforts with second and third level technology teams, both domestically and internationally, to resolve complex or urgent issues. Create and manage detailed logs of incidents and requests, identifying trends. Handle user requests and incidents through multiple channels including walk-ups, chats, email, MS Teams, and ticketing systems. Building and deploying PCs and laptops.

Must Haves: Expert Figma expertise Tokenization: Creating design tokens (variables for colors, typography, spacing) to ensure consistency across designs. Branching: Managing multiple versions of design files for collaboration and controlled updates. Ability to build and maintain a design system (component library) in Figma. Keeps everything clean, organized, and structured. Experience working closely with front-end developers to ensure design and code match. Experience with Storybook (a code-based component library) to sync design tokens and components with actual code. Understanding of Development: A strong working understanding of front-end development (HTML, CSS, JavaScript, React, etc.) Experience conducting regular design QA and audits Excellent communication skills with the ability to articulate complex design system concepts to diverse stakeholders. Pluses: Experience in a multi-product environment with complex scaling needs. Knowledge of design tokens and their implementation in code. Experience running workshops or creating educational content to drive design system adoption. Day-to-day: Insight Global is looking for a Figma Specialist. In this role you will develop, manage, and scale the clients Figma component libraries using advanced features such as Auto Layout, variants, and design tokens. They will create detailed design specifications and documentation to ensure pixel-perfect implementation by development teams. This role will manage the integration between Figma and Storybook, linking design components to their corresponding code components and keeping them in sync. Acting as the primary liaison between design, engineering, and product teams, the specialist will translate requirements into scalable design solutions and establish governance processes. They will conduct regular design QA and audits to ensure adherence to design system standards and brand guidelines. This is 6-month ongoing contract and pays $60-65hr.

A nonprofit organization on Long Island is actively seeking a new Medical Support Specialist to join their growing team in Nassau County. In this role, the Medical Support Specialist will play an integral role in facilitating high-quality care and seamless operations for residents with diverse behavioral and medical needs. About the Opportunity: Schedule: Monday to Friday Hours: 8am to 4pm Responsibilities: Greet and onboard new residents upon arrival at the infirmary Manage clerical duties, including maintaining medical records, preparing reports, processing documentation, handling communications, and updating specific sections of the electronic medical record (EMR) Coordinate tasks related to billing and facilitate referrals through the EMR Communicate with insurance providers to support residents' healthcare needs Assist with prescription requests and oversee nursing schedules Organize transportation arrangements, including those required under 29i medical transportation provisions Facilitate resident admissions and intake processes, ensuring all necessary documentation is uploaded to the EMR Support family and provider interactions, including securing consents and arranging introductory meetings Oversee nursing team schedules, ensuring adequate coverage and filling gaps when needed Plan and schedule medical appointments and coordinate transportation logistics Communicate effectively with families, residents, and care teams to ensure seamless delivery of care Generate reports as needed for resident care and operational requirements Perform other duties, as needed Qualifications: Demonstrated commitment to Trauma-informed, Person-centered Care principles Solid understanding of the needs of Vulnerable populations, including individuals with autism, developmental disabilities, and complex medical needs Proficiency in digital tools, including the Microsoft Office suite and EMR systems Dedication to anti-racist principles and fostering diversity, equity, and inclusion Compliance with health and safety requirements, including immunizations or proof of immunity as mandated by New York State Public Health Law and related regulations Desired Skills: Associate's and/or Bachelor's Degree

Job Details Stamford CT - Stamford, CT $60000.00 - $80000.00 Salary/year Day Information TechnologyDescription OMEGA SYSTEMS JOB DESCRIPTION Service Desk Engineer Reports To: Service Desk Supervisor Division: Service Desk FSLA: Exempt Office Designation: In Office Office Location: Stamford, CT Under the guidance of the Manager of the Service Desk, this position is responsible for support of OMEGASYSTEMS Customers and employees working from OMEGASYSTEMS offices as well as Customer locations and remote locations. Support includes, but is not limited to, developing solutions and documentation of solutions and providing server, network, desktop, printer and telephony services while sustaining high customer satisfaction. The Service Desk functions as first line and escalation support to ensure the stable operation of the organization's Customer support as well as local office support services, including maintenance, troubleshooting applications, developing and testing solutions, documenting, resolving incidents and bug fixes. The individual will also assist in the maintenance of knowledge-based repository of common reported problems and resolutions to further increase effectiveness and efficiency for OMEGASYSTEMS Service Desk operations. NOTE: On-call rotation is required for this position. Functional Responsibility and Task Statements Provide 2 nd tier support through desk-side, remote, and local office support services Watch for repeat tickets to find trending issues. Work directly with Technical Account Manager on their customer's escalated issues. Create new knowledge base articles to increase the rate of first line resolution Follow documented processes for incident management and request fulfilment Provide guidance and direction for escalated service issues Demonstrates dedication to customer service and able to quickly assess risks Analyse and document software requirements Leadership and People Responsibilities Work with other colleagues within OMEGASYSTEMS teams to deliver an effective Customer support service offering Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of OMEGASYSTEMS Customer support teams both externally and internally Technical Responsibility and Task Statements Provide timely, resolution to technical support issues while following company standards Properly log, prioritize, assign, track and respond to incidents and requests in a timely manner Identify and resolve incidents within agreed SLAs, policies and procedures Develop new support documentation of solutions that are used by Customer support services Monitor incident trends and identify recurring incidents for resolution Ensure that all relevant incidents are linked to an appropriate problem Document and Test new solutions for OMEGASYSTEMS to use and implement in customer environments for problem resolution. Perform root cause analysis as needed for problems; working closely with other OMEGASYSTEMS support teams Install and maintain desktop hardware and software, provide PC hardware troubleshooting/repair Use advanced tools/technical knowledge to remediate Customer problems and conduct scheduled installs Analyze desktop usage and computer peripherals Analyze, troubleshoot, correct, and document defects in existing software systems Responsible for installation, testing, troubleshooting and repair of workstations Responsible for installation and configuration of workstation software Complete PC installation, maintenance, e-mail administration, and disk capacity monitoring Provide accurate estimates for and track data on time spent adding new features and fixing defects Ensure technical documentation is created and tested Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated. Environmental: The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc. Travel Requirements: Minimal travel is required for this position. Desired Qualifications and Skills 5+ years information technology experience supporting inbound Customer requests or issue resolution High school Diploma Experience with ConnectWise Manage software or similar ticketing system Strong working knowledge of desktop and server operating systems (Windows, Linux, Unix, etc.) Proficiency with Microsoft operating systems, Microsoft Office Suite Outlook, Word, Excel, and PowerPoint), and Microsoft desktop applications Experience with Active Directory account creation, password resets, group membership changes, distribution groups and other AD functions Experience supporting VPN clients and VPN Administration Experience support LAN/WAN network infrastructure Experience supporting applications running in an RDS or Citrix environment Strong working knowledge of Office 365 user and mail administration Proficiency with NTFS file permissions Experience with internal and external DNS administration Experience with creating, changing and troubleshooting Group Policies Experience with VMWare and/or HyperV Excellent listening, questioning, and customer service skills Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly and build on knowledge learned Ability to maintain composure, tact and effectiveness under stressful conditions Ability to organize information, efficiently manage time and balance multiple priorities Strong verbal and written communication skills, particularly an ability to relay technical concepts to a business audience Preferred Bachelor's degree in Information Technology, Computer Science, Engineering or related field MS in Computer Science or Information Management EEO STATEMENT It is the Company's policy to provide equal employment opportunity for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees, who are or become disabled must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case by case basis in accordance with applicable law.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job Details: Job Title: SAP Basis Administrator Schedule: Hybrid (3 Days Onsite) Duration: 12+ months Payrate: $55/hr. - $65/hr. On We are currently using SAP ERP, Business Warehouse, Enterprise Portal and Business Object systems as transaction and reporting systems. SAP systems are interfacing with multiple other applications at COMPANY like Maximo, Kyriba, SuccessFactors etc. COMPANY has also implemented SAP SaaS solutions like Concur, Blackline, Ariba, SuccessFactors etc. We have vast requirements to support activities in these areas. Job Functions & Responsibilities: Design, deploy, configure, and provide ongoing maintenance of multiple SAP landscapes systems Perform Version / Stack upgrade / Migrations of ERP / NetWeaver systems Provide operations support for SAP systems and technical infrastructure, including but not limited to Basis functions like printer administration, transport administration, front end GUI and Fiori Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production system Apply Support Package Stack using SUM across the SAP landscapes Assist in SAP user security role design and access setup Develop and maintain effective working relationships with security, SAP application owners and IT Infrastructure Perform System / Client Copies of non-production environments with production data Install, Configure, Deploy SAP Fiori and related Apps for ERP6.0. Configure SAML for Single Sign on between SAP Fiori / SAP ERP system. Configure and Deploy SAP Mobile For Fiori on iPhone / Android devices Perform Oracle Upgrades of SAP system databases. Skills: Perform all system upgrades, patching, and address vulnerabilities SAP Business Warehouse system Upgrade from 740 to 750 SAP Basis Administration role with hands-on experience with SAP ECC6.0, Portal, Solution Manager and Fiori system administration. Configurating SAP Fiori Apps for ERP6.0 and Mobile deployment rollout. Configure and rollout SAP SSO 3.0. Experience with Support Pack stack upgrade / Version upgrades / OS/DB Migrations. Experience with System Refresh / Client Copies. Experience with Oracle Upgrades on SAP Databases. Strong communication, presentation and organizational skills. Excellent analytical and problem-solving abilities. Education & Certifications: Bachelor's degree in IT.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Distributed Client Services Location: 1 NORTH CASTLE DR.,NY -10504 Duration:1+ year (with possible extension) Skills Overview Must be experienced in DESKSIDE support · Win7/Win XP OS support. Troubleshooting · Deskside support- Windows 7-10. Apple & Mac iOS. Remote Take Over support/tools. · Executive/VIP support. · Very Strong Customer skills. · Installation, configuration and maintenance of windows, hardware and software. · Support and troubleshoot windows XP and windows 7/Migrations Additional Information For more information, Please contact Shubham ************

BRAM Auto Group is currently seeking an IT Technician- Tier 2 to join our team. At BRAM Auto Group, we redefine luxury automotive by providing the highest standard of service and leading the industry in innovation for our customers. We take pride in being one of the most prestigious luxury automotive management groups comprised of 13 dealerships throughout the NYC/NJ region that includes Lexus, Honda, Toyota, Cadillac, Ineos Grenadier, Genesis and Hyundai brands. We are recognized for our prestige service and constantly growing client base, which means that our teams and dealerships are growing rapidly too! What you'll do: Providing remote and onsite support for computers, peripherals, and user related questions. Ensuring customer satisfaction driving towards maximized customer service at all times. Adhering to all system process and procedures, including ticket entry, and generating reports on request. Providing user assistance as needed. Documenting all support work on a timely basis within the guidelines of our company's policies. Completing special projects as assigned. Our ideal candidate: Superior written and verbal communication skills Outstanding interpersonal skills with the ability to maintain a professional demeanor when handling complex user issues Comfortable working under pressure and meeting deadlines Experience with ConnectWise or similar remote management tools. Proficiency in: Windows Desktop & Server OS MS Active Directory Office 365 (including security services) LAN/WAN networking (Firewalls, Switches, Wireless APs) TCP/IP Preferred knowledge and certifications: Knowledge of the automotive industry Knowledge with CDK Drive and other DMS products CompTIA Network+ Microsoft Certified: Windows Client or Modern Desktop Administrator Associate Microsoft 365 Certified: Fundamentals or Administrator Associate ITIL Foundation Certification Job Type: Full-time Job Type: Full-time Salary: $55,000 - $95,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Referral program Vision insurance Experience level: 3+ years Schedule: 8 hour shift Monday to Friday Ability to commute/relocate: North Bergen, NJ 07047: Reliably commute or planning to relocate before starting work (Required) Experience: Help desk: 1 year (Preferred) Windows: 3 year (Preferred) Work Location: Headquarters location and occasional dispatch to Dealership locations in NY and NJ

BRAM Auto Group is currently seeking an IT Technician- Tier 2 to join our team. At BRAM Auto Group, we redefine luxury automotive by providing the highest standard of service and leading the industry in innovation for our customers. We take pride in being one of the most prestigious luxury automotive management groups comprised of 13 dealerships throughout the NYC/NJ region that includes Lexus, Honda, Toyota, Cadillac, Ineos Grenadier, Genesis and Hyundai brands. We are recognized for our prestige service and constantly growing client base, which means that our teams and dealerships are growing rapidly too! What you'll do: Providing remote and onsite support for computers, peripherals, and user related questions. Ensuring customer satisfaction driving towards maximized customer service at all times. Adhering to all system process and procedures, including ticket entry, and generating reports on request. Providing user assistance as needed. Documenting all support work on a timely basis within the guidelines of our company's policies. Completing special projects as assigned. Our ideal candidate: Superior written and verbal communication skills Outstanding interpersonal skills with the ability to maintain a professional demeanor when handling complex user issues Comfortable working under pressure and meeting deadlines Experience with ConnectWise or similar remote management tools. Proficiency in: Windows Desktop & Server OS MS Active Directory Office 365 (including security services) LAN/WAN networking (Firewalls, Switches, Wireless APs) TCP/IP Preferred knowledge and certifications: Knowledge of the automotive industry Knowledge with CDK Drive and other DMS products CompTIA Network+ Microsoft Certified: Windows Client or Modern Desktop Administrator Associate Microsoft 365 Certified: Fundamentals or Administrator Associate ITIL Foundation Certification Job Type: Full-time Job Type: Full-time Salary: $55,000 - $95,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Referral program Vision insurance Experience level: 3+ years Schedule: 8 hour shift Monday to Friday Ability to commute/relocate: North Bergen, NJ 07047: Reliably commute or planning to relocate before starting work (Required) Experience: Help desk: 1 year (Preferred) Windows: 3 year (Preferred) Work Location: Headquarters location and occasional dispatch to Dealership locations in NY and NJ

Hands-on hardware troubleshooting Proficient in client / server network application deployment, support, and troubleshooting Active Directory configuration, management, troubleshooting Should be a self starter and get things done with minimal guidance and meet deadlines. Responsible for delivering, setting up, configuring and troubleshooting end-user desktops & laptop computer hardware, software, printers and BYOD devices as needed. Provide day-to-day technical support to end-users via phone, remote access and desk-side support. End user helpdesk support to address all technical issues. Assists end-users with basic computing and telecommunication issues and questions. Ensure all problem tickets are closed within their established guidelines. Perform special projects and miscellaneous duties as requested and as time permits. Requirements: Experience using some type of Remote Desktop Support Tool. Ability to manage time effectively and complete required projects on time. Strong multi-tasking skills, attention to detail. Associates Degree in a related technical discipline, or the equivalent combination of education and technical certifications, training and/or work experience. Understanding of VPNs and Wi-Fi profiles is a plus. Experience with Telecom/VOIP and MS windows image deployment is a plus.

Do you have proven Level 2 and Level 3 IT support experience? Do you have experience working for an MSP? Are you a "jack of all trades" and you want to grow your skills and knowledge in IT? Are you motivated by learning and want to work for a company that will invest in your education and growth? Do you have outstanding communication skills? Do you want to join a supportive, dynamic small IT team ? We are a small IT team handling a variety of issues that may include procedural, software, hardware, and operating system problems for their technologies, desktops, laptops, wireless devices, peripherals, servers, and software. Engineers are expected to have meticulous attention to detail, outstanding problem-solving skills, work comfortably under pressure and deliver on tight deadlines. In this role, the IT Technician will be responsible for assisting the IT director in completing a variety of projects. You will be exposed to many different technologies. As such, the Help Desk Level 2 will not be expected to know everything but is expected to be resourceful in finding solutions.

**_About_** **_this_** **_Position_** At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil , 'all , Loctite , Snuggle , and Schwarzkopf and our cutting-edge technologies, you'll have countless opportunities to explore new paths and grow. **Dare to learn new skills, advance in your career and make an impact at Henkel.** **What you'll do** + Provide project and ongoing system support for HCB (Consumer Goods business unit) and Hair Professional, Supply Chain, Functions primarily in the Americas region + Work with large-scale datasets and modern analytics tools in a real IT environment, gaining exposure to cloud platforms, data pipelines, and business intelligence systems used across the Americas region + Collaborate with business stakeholders as part of a diverse, multi-regional IT team to tackle real-world challenges and deliver impactful, data-driven solutions + Develop and maintain data pipelines using Azure and Databricks to support analytics and reporting needs. + Write and debug Python scripts for data transformation, automation, and issue resolution. + Support system enhancements and bug fixes by collaborating with IT and business teams to improve existing solutions. + Support and update PowerBI dashboards to deliver actionable insights to stakeholders across the Americas region. + Document technical processes and collaborate with global teams to ensure knowledge sharing and solution scalability." **What makes you a good fit** + An undergraduate student (rising junior senior) pursuing a degree in Computer Science, Engineering or Data Analytics + Proficiency in Python for scripting, automation, and data transformation + Prior experience with cloud platforms like Azure preferred + Familiarity with project delivery methodologies such as Agile, and experience in collaborative, iterative development environments + Proactive and eager to learn, with a willingness to explore new technologies through Henkel's virtual training resources + Strong communication skills, with the ability to translate complex technical concepts into clear, business-friendly language **Some benefits of joining Henkel as an intern** + Exciting projects that allow you to make real impact and collaborate with Henkel colleagues worldwide. + Countless learning opportunities available through Henkel's online learning platform with over 9,000 professional courses. + Networking events with Henkel business leaders, experts and sustainability ambassadors. + Ongoing feedback discussions throughout the internship that allow you to accomplish concrete goals. + In-person and virtual social events to connect with other Henkel interns across the country. **Following your internship, you may be invited to join Henkel as a returning intern or full-time employee. ** **Additional information** + This internship is eligible for a housing stipend or relocation support. + Henkel's Summer 2026 internship program starts on May 27th, 2026, and runs through mid-August. + Recruitment for our 2026 internships starts in late August 2025 and runs through early March 2026 or until all our positions are filled. + If selected to move forward in our recruitment process, you will receive an email from our talent acquisition team. + If a position you applied to is filled by another candidate, you will receive an email from our team alerting you that the position is closed. The salary for this role is $22-$27/hour. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. **JOB ID:** req75212 **Job Locations:** United States, CT, Stamford, CT **Contact information for application-related questions:** ***************************** Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted. **Application Deadline:** As long as the vacancy is listed on our Career Site, we are happy to receive your application **Job-Center:** If you have an application already, you can create or log in to your accounthere (******************************************************************************************************************************************************** to check the status of your application. In case of new account creation, please use your email address that you applied with. Activate external content When clicking the button below external content will be loaded which involves transfer of personal data (e.g. IP address) to external servers. This may involve that cookies are set by the external content provider. Please see Data Protection Statement for further information. **Accept for all YouTube content** Deactivate loading external content from YouTube. How is work at Henkel

Details: The primary responsibility of the Deskside Technician II is to provide technical support and oversight to a luxury jewelry brand"s manufacturing facility in New Rochelle, NY which includes offices and is where a large portion of its jewelry is made. This includes the delivery of new technologies in partnership with outside partners to support organization growth, as well as support of existing technology leveraged across various divisions located within the sites. The analyst will also be responsible for providing support service delivery which includes incident, problem, and change management to facilitate project and support initiatives. The technology covered is broad therefore the candidate needs to have a solid technical background with focus on Conferencing Mobile, and AV Solution, and must be able to quickly adapt to new environments and technologies through collaboration with engineering and development teams, with a general focus will be on End User technology. Due to the nature of responsibilities, working outside of normal business hours and on weekends may be required. Details: Manage the delivery and support of Infrastructure technology including lifecycle management programs related to but not limited to the delivery of: Endpoint Technology including PC, MAC, Mobile Devices (iOS and Android), Printers, Telephones Software delivery and maintenance New Technologies and Applications Provide escalation support through the oversight of open incident and problem tickets. This includes but is not limited to either resolving the open issue themselves or escalating and coordinating with appropriate IT teams and vendors. Create & maintain documentation repository with IT standards for implementation and usage across the Information Technology Department in the form of ServiceNow Knowledge Articles and SOPs. Job Requirements 5-7+ years experience in IT support & service delivery function Strong Experience with Windows 10, Apple iOS, and Office 365 Tools. Strong Experience with Zoom, Teams, and conferencing technologies. Experience with Active Directory and User\Endpoint Management Administration Excellent interpersonal, written and oral communication skills, with focus on attention to detail Ability to build and maintain business partnerships Ability to approach technical challenges from a business perspective Ability to perform basic financial analysis Strong analytical and problem solving skills Highly self-motivated and able to work with little day to day supervision Preferred Bachelors degree in IT or equivalent certifications Experience with Software Management and Distribution Experience with CAD and CAM related software and technologies Experience with Video Conference and Collaboration technologies. Experience with Cisco/Meraki Switching, Wireless IP addressing (Subnetting and assignment) Workspace One, SCCM, and JAMF

Join a Legacy of Innovation 125 Years and Counting! Daiichi Sankyo Group is dedicated to the creation and supply of innovative pharmaceutical therapies to improve standards of care and address diversified, unmet medical needs of people globally by leveraging our world-class science and technology. With more than 125 years of scientific expertise and a presence in more than 20 countries, Daiichi Sankyo and its 18,000 employees around the world draw upon a rich legacy of innovation and a robust pipeline of promising new medicines to help people. In addition to a strong portfolio of medicines for cardiovascular diseases, under the Group's 2025 Vision to become a "Global Pharma Innovator with Competitive Advantage in Oncology," Daiichi Sankyo is primarily focused on providing novel therapies in oncology, as well as other research areas centered around rare diseases and immune disorders. We are currently seeking an IT Deskside Intern from June 2026 - May 2027. This part-time position works approximately 20 hours per week. Responsibilities: Based out of our HQ Technology Center, the IT Deskside Interns will provide light instruction and troubleshooting to end users in the office. Primary function will be to meet and greet staff walking into the tech center, assess the nature of their visit, and either provide assistance directly or guidance on obtaining the support needed. Acts as a liaison between staff visiting the tech center and other support teams to reduce friction in solving issues or fulfilling requests. Qualifications: Enrollment in a technology or hospitality focused undergraduate degree. Technical support skills are helpful but not required. Daiichi Sankyo, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Salary Range: $17.23 - $58.15 Download Our Benefits Summary PDF