Information systems technician jobs in Columbia, MO - 96 jobs
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Computer Field Tech Position- Columbia MO
BC Tech Pro 4.2
Information systems technician job in Columbia, MO
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
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On-Site IT Support Analyst
LCI-Lawinger Consulting 3.6
Information systems technician job in Columbia, MO
Job Description
This is an On-Site role, Monday - Friday, Business Hours Provide IT Infrastructure support to plant employees and resources. Gather client and problem information, troubleshoot and resolve when possible, or escalate quickly and accurately when appropriate.
Responsibilities:
Provide operational support and maximum uptime for plant client Desktops, Handheld, Laptops, Process PC's, NetPC's, and Servers (File/Print, Process, SQL, WTS)
and Laserjet and Label (Zebra, Datamax, Other) printers, tethered network Switches, Routers, Firewalls,
Gather/Capture client and problem information
Make use of technical skills, knowledge database and other ITRC resources to resolve problems and escalate problems appropriately
Assist in the creation/maintenance of documentation.
Assists end users in resolving hardware and software issues by fielding telephone calls, email communication, help desk tickets, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Applicant must have experience supporting Outlook, Windows, Word, Excel and other desktop applications. Works under immediate supervision. Microsoft and CompTIA certifications are preferred.
$20-$24/HR
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$20-24 hourly 10d ago
Dynamic PC Support
Worldwide Techservices 4.4
Information systems technician job in Columbia, MO
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$35k-47k yearly est. 12m ago
Help Desk Analyst
Columbia College 4.2
Information systems technician job in Columbia, MO
Help Desk Analyst Department: Technology Services Location: Columbia, MO Type: Full-Time, Hourly Pay: $18.61 per hour (Pay range may vary based on geographic location) Applicants must be legally authorized to work in the United States; visa sponsorship is not available for this position. Job Summary: Columbia College is seeking a customer-centric and proactive Help Desk Analyst to join our Technology Services team. This role is responsible for providing frontline technical support to Columbia College students, faculty and staff, ensuring timely and effective resolution of technology-related issues. The ideal candidate will demonstrate exceptional customer service, strong troubleshooting skills, and a commitment to supporting the college's academic and operational excellence. Essential Functions: Technical Support and Troubleshooting
Provide frontline support in an omni-channel environment (phone, chat, in-person) for a wide variety of academic and administrative campus technologies.
Fulfill service requests and troubleshoot and resolve issues; triage and escalate complex or specialized problems as needed.
Document service and support inquiries, actions taken, and resolutions in the IT service management system.
Identify issue and problem trends and collaborate with other units to continuously improve technology experiences.
Documentation and Knowledge Management
Create and maintain documentation for common procedures and solutions.
Contribute to internal and customer self-service knowledge management and quality assurance initiatives.
Customer Service and Mission Alignment
Deliver superior customer service, building strong relationships with all college constituencies.
Perform job duties in alignment with Columbia College's vision, mission, and values.
Display respect and civility in all communications, fostering a positive and inclusive campus environment.
Fulfill additional responsibilities as assigned, demonstrating flexibility and commitment to the college's needs.
Maintain regular and punctual attendance during established hours of operation, with flexibility to work additional hours as needed.
Team Collaboration and Continuous Improvement
Participate in team meetings and contribute to process improvement initiatives.
Provide coaching and mentoring to part-time and student staff as needed.
Supervisory Responsibility: No Position reports to: Assistant Director of Technology Solution Center Required Core Competencies and Professional Experience:
Ability to fluently read, write, and understand the English language.
Proficiency with the following, but not limited to: active listening; speaking; writing; critical thinking; judgment and decision making; monitoring; reading comprehension; time management; coordination; and management of personnel resources.
Proficiency for using a variety of computer and technology-related software and equipment, including Microsoft Office products and database systems.
Proficiency in using web-based technologies, including database systems.
Proficiency in typing, with an ability to type a minimum of 40 words per minute.
Ability to work independently and in a team environment, with or without direct supervision.
Excellent communication, interpersonal, customer service, and organizational skills.
Excellent attention to detail, good judgment and ability to set priorities.
Ability to work to deadlines and meet competing demands.
Ability to explain technical concepts to non-technical clients and users.
Proven experience as a proactive customer advocate.
Minimum Qualifications:
Associate's degree, or high school diploma with relevant experience.
Prior customer service experience.
Proficient with Microsoft operating systems and Office suite.
Aptitude for troubleshooting hardware and software issues.
Strong customer service skills, with the ability to manage difficult situations with patience and professionalism.
Preferred Experience:
Bachelor's degree in computer science or related field.
Foundational technical certifications (e.g. CompTIA A+).
Familiarity with IT Service Management and Service Desk best practices.
Other Requirements: Ability to satisfy, within the parameters set by the College and consistent with applicable federal, state and local laws, a criminal background check as a condition of employment. Occasional and infrequent evening, weekend, and holiday shift coverage is needed to support college activities. Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals seeking accommodation should contact the Human Resources Department without delay. While performing the duties of this job, the employee is regularly required to sit for long periods of time, talk, and hear. The employee is required to use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, or crawl. Employee must be able to type on a computer keyboard and use a computer monitor on a regular basis. Work Conditions: The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is rarely exposed to outside weather conditions; however, possible exposure to hazards and physical risks to personal safety may occur while operating certain equipment. The noise level in the work environment is usually mild. Interested applicants may apply online at ********************* Review of applications will begin immediately and continue until the position is filled. Columbia College is an equal opportunity employer.
This job description is not meant to be all-inclusive of every duty and responsibility required by the employee in the position.
Eligibility for employee benefits and perks is determined by employment status. For more information please see https://********************* The offer of employment and assignment to duties is contingent upon a satisfactory criminal background check. The information may include, but is not limited to, academic, residential, achievement, performance, attendance, disciplinary, employment history, credit history, driving history, and criminal history of public record. Columbia College is an equal opportunity employer. Columbia College is committed to creating an inclusive employee experience for all regardless of race, color, national origin, gender, religion, sexual orientation, age or disability. The college maintains a safe place for open discourse and overall, fosters a sense of community that welcomes everyone. In compliance with the Higher Education Opportunity Act (HEOA) and the Jeanne Clery Campus Safety Act (Clery Act), the Department of Campus Safety for Columbia College has provided the Annual Security and Fire Safety Report and crime statistics for the main campus and venues nationwide. Columbia College is required to distribute this information to all current and prospective employees and students. Please follow the link below for the full report or contact Human Resources at ************ for a printed copy. *************************************************************
$18.6 hourly 32d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information systems technician job in Columbia, MO
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$32k-42k yearly est. 12d ago
desktop support
Artech Information System 4.8
Information systems technician job in Columbia, MO
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Deskside Support Representative Distributed Client Services
Location:Columbia,MO
Duration: 12 months with possible extension.
Job Summary:
· Windows 7, MS Office suite, hand on hardware support, wifi support, VPN support.
· Mobile device support/ MDM application and remote service delivery
· Remote Deskside Support skills with a heavy concentration in O365/OWA
· Majority with Windows environment.
· Imaging, hardware break/fix, software installation, email support, printer support, etc.
Qualifications
shre resume asap immideate offer positon
Additional Information
For more information, Please Contact
shubham
************
$40k-50k yearly est. 60d+ ago
IT Technician
Zimmer Communications
Information systems technician job in Columbia, MO
Job Description
About us:
Zimmer Communications is a locally owned company with deep community roots. We began in radio and have since expanded into a full-service marketing partner offering digital strategy, social media, video production, and content marketing solutions. We are committed to building lasting relationships and delivering marketing that truly works.
Job Overview: We are seeking a highly motivated and detail-oriented IT Technician to provide exceptional helpdesk support and technical solutions across our broadcast and marketing operations. In this role, you will be the first line of defense for resolving a wide range of technical issues, including computer setups, software installations, network troubleshooting, and ensuring the security of our systems. We're looking for someone who can diagnose and resolve problems efficiently, deliver reliable technical support under pressure, and proactively ensure our systems run smoothly. If you're passionate about delivering top-tier support and thrive in a fast-paced environment, we want to hear from you. Experience in IT support, particularly within the broadcast or telecommunications industry, will be a plus!
Responsibilities:
Set up and configure workstations, computers, and peripheral devices
Verify the functionality of computer hardware and troubleshoot issues
Install, configure, and maintain software on a variety of systems
Ensure network security and data privacy across all systems
Provide technical support for hardware and software issues
Manage and maintain email systems
Assist with the acquisition of new hardware and software
Research and implement new technologies to improve system performance
In-person role in Columbia, MO, with additional remote support to other locations
Requirements:
Proven experience as an IT Technician or in a relevant IT position
Excellent diagnostic, troubleshooting, and problem-solving skills
Strong communication skills to work effectively with both technical and non-technical teams
Exceptional organizational and time-management abilities
In-depth knowledge of computer systems, networks, and internet security principles
Preferred Requirements:
Degree in Computer Science, Engineering, or a related field
Experience providing remote IT support for multiple locations or distributed teams
Experience working in an engineering or IT capacity in the broadcast or telecommunications industry
Familiarity with WideOrbit automation systems
Knowledge of broadcast equipment and technologies
Experience in remote IT support for multiple locations
Certifications such as CompTIA A+, Network+, or other relevant IT certifications
Proficiency with network security tools and practices
Benefits:
401(k) with company matching
Health, Dental, and Vision Insurance
Life Insurance
Paid Time Off
Parental Leave
Zimmer Communications is an Equal Opportunity Employer.
$39k-68k yearly est. 31d ago
Field Tech Support
Echostar 3.9
Information systems technician job in Mexico, MO
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $22.50/Hour
$22.5 hourly 10d ago
IT Specialist
Wood & Huston Bank [164970 3.6
Information systems technician job in Marshall, MO
The IT Specialist ensures reliable operation of workstations and peripheral systems, supports end users, and assists in maintaining network performance. Responsibilities include help desk support, system administration, and collaboration with IT leadership on updates and improvements.
Requirements
Key Responsibilities
Provide help desk support for hardware, software, and user issues.
Maintain and update workstations, peripherals, and related software.
Deploy operating system and application updates in coordination with IT Administrator.
Monitor help desk ticketing system and generate status reports.
Troubleshoot and resolve hardware/software problems.
Assist with disaster recovery and business continuity planning.
Recommend and implement upgrades, patches, and new equipment.
Maintain accurate inventory and documentation of hardware/software.
Support network performance and assist with infrastructure installations.
Develop system and database reports using reporting tools.
Provide user training and ensure adherence to security best practices.
Perform additional duties as assigned.
Qualifications
Associate degree in IT or related field and 2+ years of experience.
Preferred certifications: Microsoft, Cisco, or equivalent.
Strong understanding of IT concepts, best practices, and regulatory standards.
Ability to follow established guidelines while exercising problem-solving skills.
Excellent written, oral, and interpersonal communication skills.
$72k-97k yearly est. 5d ago
IT Technician
Martin Energy Group Services
Information systems technician job in Tipton, MO
Responsible for supporting and maintaining in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. Troubleshoot problem areas in a timely and accurate fashion and provide end user training and assistance where required.
Key Responsibilities and Duties
Support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. Troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required
Receive and respond to incoming calls, pages, and/or e-mails regarding PC and/or hardware problems
Evaluate, prioritize and respond to service requests with a resolution
Perform analysis and diagnosis of complex PC problems for end users, and recommend and implement solutions
Install, configure, test, maintain, monitor, and troubleshoot end user workstation software/hardware, networked peripheral devices, and networking software/hardware products
Develop and maintain an inventory of all IT assets including history of hardware failure, repair, installation and removal
Construct, install, and test customized configurations based on various platforms and operating systems
Monitor and test PC performance and provide statistics and reports
Recommend, schedule, and perform PC, hardware and peripheral equipment improvements, upgrades, and repairs.
Maintain communications with end users to ensure systems continually meet business needs
Perform periodic system maintenance
Place and escalate vendor service calls when necessary to resolve hardware or software failures
Conduct research on computer products in support of PC procurement and development efforts. Evaluate and recommend products for purchase
Write technical specifications for the purchase of PCs, networking hardware and related products
Maintain up-to-date knowledge of hardware and equipment contracts and supervise contract-based installations
Coordinate with end users and technical staff to implement and maintain systems that utilize industry's best practices to meet business objectives, while maintaining the security and integrity of the data, system and network
Generate metrics, project status reports and operating status reports for management and team members
Provide guidance to less experienced personnel
Prepare, coordinate and support user training and documentation and provide technical assistance for post-implementation support issues
Provide service desk and technical support to users
Perform routine to moderately complex problem analysis and resolution design for systems and applications
Support, communicate, reinforce and defend the mission, values and culture of the organization
Maintain timely and accurate helpdesk records using the ticket management system
Requirements
Required Competencies
Education: Highschool Diploma preferred or relevant experience
· Experience: Two (2) to five (5) years of directly related experience in IT support
Skills:
Accomplish organization goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments
Protect organization's value by preserving the confidentiality of information qualifications
Education or knowledge of the principles, methods, and techniques used in troubleshooting and support
Understanding of principles, methods, and techniques used in all phases of installation, administration and maintenance of IT and business systems and Commercial Off-the-shelf (COTS) applications
Strong verbal, written and interpersonal communication skills
Ability to work independently as well as cooperatively in a team-oriented environment
Ability to successfully interact with all levels of management, other IT professionals and end-users
Strong analytic and problem-solving skills
Open and responsive to change and demonstrates a commitment to the process of continuous improvement by identifying and responding actively and with sensitivity to the needs of all customers
$39k-68k yearly est. 31d ago
IT Help Desk Technician
MSP Test 5
Information systems technician job in Jefferson City, MO
Provides technical, software, hardware, and network solutions to all computer users by performing question/problem diagnosis, and guides users through step-by-step solutions by performing the following duties: • Responds to and logs requests for technical assistance in person, via phone, and electronically.
• Diagnoses and resolves basic technical hardware and software issues.
• Redirects unanswered problems to appropriate resource.
• Identifies and escalates situations requiring urgent attention.
• Tracks and routes problems and requests, and documents resolutions.
• Stays current with systeminformation, changes, and updates.
• Performs other related duties as assigned.
$33k-54k yearly est. 60d+ ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Information systems technician job in Jefferson City, MO
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$33k-54k yearly est. 45d ago
Client Support Technician
Missouri Secretary of State
Information systems technician job in Jefferson City, MO
This is an entry-level position that will be responsible for installation, management, support, and maintenance of physical and virtual Windows Workstations running on-prem. Maintenance of all systems includes troubleshooting hardware and operating system issues, performing firmware and operating system updates and patches, and adjusting resources allocated to virtual machines when needed. Communication with technical support and the customer is required when investigating issues with hardware and/or operating system issues.
Job Functions and General Responsibilities:
Troubleshooting: Diagnosing and resolving technical problems with desktop workstations, networks, and software for internal or external clients.
User Support: Providing clear, step-by-step guidance to users who may not be tech-savvy, ensuring they understand how to use systems and resolve issues.
Installation & Configuration: Installing, upgrading, and configuring hardware, software, and other IT equipment.
System Maintenance: Monitoring system performance and maintaining the stability of the IT infrastructure.
Product Assessment: Evaluating and assessing new technology products like computers, software, and peripherals to ensure compatibility.
Knowledge, Skills and Abilities:
Communication Skills: The ability to listen to users' problems and explain technical concepts clearly and concisely.
Problem-Solving: Strong analytical and critical thinking skills to identify the root cause of technical issues and implement solutions.
Customer Service: Patience, empathy, and a focus on providing a positive experience for users seeking assistance.
Some Experience with server hardware and firmware, including racking & stacking hardware.
Ability to adapt to varying situations and troubleshoot performance issues and connection issues.
Qualifications:
Minimum of one year of experience with computer information technology systems. A degree in Computer Science or a closely related field from an accredited college, university, or technical training institute is preferred. Internships and personal projects would count.
The above job description in no way implies that these are the only duties to be performed by this employee. The incumbent is expected to perform other duties necessary for the effective operation of the department.
Job Posted by ApplicantPro
$35k-49k yearly est. 28d ago
Janitorial Specialist at Class It Up Cleaning
Class It Up Cleaning
Information systems technician job in Boonville, MO
Job Description
Competitive Salary: $14.00 to $15 per hour
Benefits
Bi-Weekly PAY
Part-Time work Boonville Missouri
Monday-Friday second shift
Weekend First Shift
Must be able to pass a background check
Summary/Objective
Perform janitorial custodial work in office,/industrial, or school settings. Works within a team or individually to accomplish goals. Accountable for the overall cleaning, general maintenance, and communication of facility needs.
Essential Functions
Sweep, mop, vacuum with an industrial vacuum.
Dust and Polish.
Sanitize and detail clean bathrooms, and kitchens.
Sanitize and wipe office desks and chairs.
Remove trash from the facility.
Work Environment
Office, Industrial, and school setting (Appropriate Protective Equipment shall be provided)
Physical Demands
Walk, sit, stand, bend, lift, twist, and move during working hours. Is subject to lifting/ carrying up to 40 pounds.
Requirements
Required Education: None
Preferred Experience:
1 Year Cleaning Experience Preferred.
Training is available for those with less experience.
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$14-15 hourly 19d ago
IT Support Technician
State Technical College of Missouri 2.8
Information systems technician job in Linn, MO
On-Site, Monday - Friday, 8:00 a.m. - 5:00 p.m. Salary starts at $50,000 State Tech is known as the Employers' Choice. Why? Because our graduates earn high paying jobs that are in demand. A huge reason for that success is because of our dedicated faculty and staff. Become a part of the #1 two-year college in the country and shape the workforce of tomorrow. At State Tech we want to be known as both the Employers' Choice, but equally as important we want to be known as the Employee's Choice! To learn more about State Tech visit our website at *************************
State Technical College of Missouri's IT Department is looking to add a new skilled and highly motivated technician to the team. This individual will serve as a skilled end-user support representative, technology installer, localized classroom/conference room technology expert, and tier 2 systems support specialist. You will report to the Director of Information Technology and help lead the charge on existing and upcoming projects as they relate to the installation and maintenance of all systems supported by IT. Apply today at *****************************************
Minimum Qualifications
* 5 years of work experience as it directly relates to the position
* Experience working with and troubleshooting computer equipment issues in a networked environment; some experience with troubleshooting network issues
* Experience with using various software deployment methods including deployment tools, scripts and batch files
* Experience with video and sound equipment including projectors and racked AV equipment
* Excellent interpersonal skills with a focus on customer service
* Ability to work collaboratively in a team environment and on independent projects
* Ability to use creative and out-of-the box thinking as well as standard industry methods for providing technical support
* Must be able to lift and carry or otherwise move up to 70 pounds regularly/occasionally
* Must be able to ascend and descend ladders, scaffolds, stairs and work in confined spaces and in proximity to loud equipment.
* Must be able to operate test equipment, machinery and AV equipment; use power tools; lift heavy loads up to 50 lbs.; work at heights using ladders and scaffolding; and drive a motor vehicle.
Preferred Qualifications
* Previous experience working in technology support in education or higher education strongly preferred
Essential Job Duties
* Maintain the hardware and software throughout the College including installation, configuration, and repairs of technology equipment
* Provide technical support for classrooms, conference rooms, offices, labs, eateries, and any other spaces controlled by the College
* Train users including students, staff, and faculty, on the proper use of hardware and software
* Install and configure computer hardware and peripheral equipment, including but not limited to, monitors, keyboards, printers, laptops and other mobile devices in all College spaces as assigned
* Perform routine maintenance and repair on computers and peripheral equipment, laptops, mobile devices, printers; network cabling and connected networked devices
* Troubleshoot and assist with repairing network-connected, device-related issues such as LAN and WLAN connectivity and equipment connectivity (computers, access points, servers, printers, telephones)
* Install and configure computer software, including but not limited to, operating systems and applications such as Windows, Mac OS, and MS Office suite; various email applications, third-party applications used in teaching and administrative environments, and all other software controlled/deployed by IT
* Run/terminate network and other cabling in walls, ceilings, crawlspaces, and other areas as assigned
* Coordinate/escalate technology issues with the IT Help Desk, Network Services, and other IT departments
* Provide occasional IT/AV support at evening and weekend high-profile events and meetings
* Help maintain inventory control for all computers and computer-related equipment
* Other duties as assigned
State Technical College of Missouri is an Equal Opportunity, Equal Employment Opportunity organization and does not discriminate against any protected class in our educational programs, activities, or employment opportunity. Please see our complete Non-Discrimination Policy.
$50k yearly 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Information systems technician job in Columbia, MO
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$32k-42k yearly est. 6m ago
On-Site IT Support Analyst
LCI-Lawinger Consulting 3.6
Information systems technician job in Columbia, MO
This is an On-Site role, Monday - Friday, Business Hours Provide IT Infrastructure support to plant employees and resources. Gather client and problem information, troubleshoot and resolve when possible, or escalate quickly and accurately when appropriate.
Responsibilities:
Provide operational support and maximum uptime for plant client Desktops, Handheld, Laptops, Process PC's, NetPC's, and Servers (File/Print, Process, SQL, WTS)
and Laserjet and Label (Zebra, Datamax, Other) printers, tethered network Switches, Routers, Firewalls,
Gather/Capture client and problem information
Make use of technical skills, knowledge database and other ITRC resources to resolve problems and escalate problems appropriately
Assist in the creation/maintenance of documentation.
Assists end users in resolving hardware and software issues by fielding telephone calls, email communication, help desk tickets, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Applicant must have experience supporting Outlook, Windows, Word, Excel and other desktop applications. Works under immediate supervision. Microsoft and CompTIA certifications are preferred.
$20-$24/HR
$20-24 hourly Auto-Apply 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information systems technician job in Jefferson City, MO
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$32k-42k yearly est. 12d ago
Field Tech Support
Echostar 3.9
Information systems technician job in Jefferson City, MO
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $22.50/Hour
$22.5 hourly 10d ago
Client Support Technician
Missouri Secretary of State
Information systems technician job in Jefferson City, MO
This is an entry-level position that will be responsible for installation, management, support, and maintenance of physical and virtual Windows Workstations running on-prem. Maintenance of all systems includes troubleshooting hardware and operating system issues, performing firmware and operating system updates and patches, and adjusting resources allocated to virtual machines when needed. Communication with technical support and the customer is required when investigating issues with hardware and/or operating system issues.
Job Functions and General Responsibilities:
* Troubleshooting: Diagnosing and resolving technical problems with desktop workstations, networks, and software for internal or external clients.
* User Support: Providing clear, step-by-step guidance to users who may not be tech-savvy, ensuring they understand how to use systems and resolve issues.
* Installation & Configuration: Installing, upgrading, and configuring hardware, software, and other IT equipment.
* System Maintenance: Monitoring system performance and maintaining the stability of the IT infrastructure.
* Product Assessment: Evaluating and assessing new technology products like computers, software, and peripherals to ensure compatibility.
Knowledge, Skills and Abilities:
* Communication Skills: The ability to listen to users' problems and explain technical concepts clearly and concisely.
* Problem-Solving: Strong analytical and critical thinking skills to identify the root cause of technical issues and implement solutions.
* Customer Service: Patience, empathy, and a focus on providing a positive experience for users seeking assistance.
* Some Experience with server hardware and firmware, including racking & stacking hardware.
* Ability to adapt to varying situations and troubleshoot performance issues and connection issues.
Qualifications:
Minimum of one year of experience with computer information technology systems. A degree in Computer Science or a closely related field from an accredited college, university, or technical training institute is preferred. Internships and personal projects would count.
The above job description in no way implies that these are the only duties to be performed by this employee. The incumbent is expected to perform other duties necessary for the effective operation of the department.
$35k-49k yearly est. 60d+ ago
Learn more about information systems technician jobs
How much does an information systems technician earn in Columbia, MO?
The average information systems technician in Columbia, MO earns between $25,000 and $65,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.
Average information systems technician salary in Columbia, MO
$40,000
What are the biggest employers of Information Systems Technicians in Columbia, MO?
The biggest employers of Information Systems Technicians in Columbia, MO are: