Desktop Support Specialist
Information systems technician job in Columbia, SC
The Client is seeking an applicant to assist under general supervision of the IT Manager II for Desktop Support, Regional Technician I for Headquarters and District 1, or Endpoint Technician I.
Provide technical assistance to departmental personnel in the setup, installation, maintenance and proper usage of desktops, laptops, tablets, printers, scanners, monitors, application software, local area network, and associated equipment for headquarters building under the management of Information Technology Services (ITS).
Manages building laptops, tablets, and workstations using Microsoft Endpoint Configuration Manager (MECM). Confirming the installation is successful by ensuring the BitLocker Key is stored in Active Directory and InTune, and that the Microsoft
Endpoint Configuration Manager Client is installed. Ensure that desktops, laptops, and tablets fully check in 2.5 hours after the MECM Task Sequence completes.
Assist with deployment of endpoints and associated devices that make up an end-user setup in the Headquarters building.
Applicants will be required to be onsite for 40 hours a week within the SCDOT
Headquarters building to provide IT Support for IT Services Desktop Support Staff.
Work week is Monday - Friday (8am - 5pm with a one-hour lunch break).
Daily Responsibilities:
Build desktops, laptops, and tablets, using Microsoft Endpoint Configuration Manager.
Ensure the BitLocker encryption key is successfully stored in Active Directory and InTune.
Ensure the Microsoft Endpoint Configuration Manager Client is installed on each desktop, laptop, and tablet during the build process.
Ensure each desktop, laptop, and tablet stay connected to the NTS Network for at least 2.5 hours after build completes.
Ensure that all software listed on the build sheet is installed on each desktop, laptop, and tablet built.
Ensure that each desktop, laptop, tablet, docking station, 27” monitor, printer, scanner, and any other tracked asset assigned to an end-user is properly documented in the designated IT Services asset
Management system in accordance with the Desktop Support Asset Management procedure manual.
Diagnoses and resolves problems reported by users on endpoint hardware and/or software. Record work performed in the Help Desk ticket system.
Perform routine maintenance and repair on equipment or contact vendor support of equipment repair.
Assists with removal and disposal of obsolete equipment using the electronic TID and Request to Dispose of Accountable Equipment and other components, salvaging any usable parts.
Performs other related duties as required.
Monthly Responsibilities:
Ensure that all SCDOT Commission back up tablets are connected by patch cable to the NTS Network to receive Patch Tuesday Patches. Login not required.
Tablets should be powered on using a power cord and connected by patch cable on the second Friday of each month and remain connected until 12pm the following Wednesday.
Login using the local account before shutting the tablet down on the following Wednesday.
All iPads should be powered on using the appropriate power cable and charging brick for the same amount of time as the SCDOT Commission tablets. Login not required.
Required Skills:
4+ years of experience in desktop and networked systems support; extensive knowledge of desktops, laptops, tablets, printers, and scanners.
2+ years of experience in computer deployments, operation, and repair
2+ years of experience in hardware and software installation
2+ years of experience with Microsoft Endpoint Configuration Manager
Experience supporting Microsoft Office Suite including but not limited to Edge Browser, Excel, Outlook, PowerPoint, and Word.
Expertise in supporting Microsoft Windows.
Requires the exertion of 50 pounds of force occasionally.
Requires the exertion of 20 pounds of force frequently.
Preferred Skills:
Experience working with a help desk ticketing system
Experience with NTS Network
Experience with Active Directory or InTune
Required Education/Certifications:
High School diploma.
Associate or a bachelor's degree in a related field. May be substituted for required work experience.
Interview Process:
1st round video
A second interview may be requested (onsite)
IT Desktop Support Specialist III
Information systems technician job in Columbia, SC
Contract Duration: 12 Months
Interview Process:
• Round 1 - Virtual (Video Required)
• Round 2 - Onsite
Candidate Requirement: MUST be a South Carolina resident OR willing to relocate at their own expense before starting.
Physical Requirement: Must be able to lift/move up to 50 lbs.
Responsibilities
Daily Responsibilities
• Build desktops, laptops, and tablets using Microsoft Endpoint Configuration Manager (MECM).
• Verify proper installation, including:
- BitLocker encryption keys stored in Active Directory and InTune.
- MECM client installed successfully.
• Ensure devices remain connected to the NTS Network for at least 2.5 hours post-build for proper check-in.
• Install all software listed on build sheets for each device.
• Document all assigned assets-desktops, laptops, tablets, monitors, printers, scanners, docking stations-according to IT Services Asset Management procedures.
• Troubleshoot and resolve hardware/software issues reported by end-users; update actions taken in the help desk ticketing system.
• Perform routine maintenance and repairs on IT equipment or coordinate with vendors for service.
• Assist with removal/disposal of obsolete equipment using electronic TID and disposal processes; salvage usable parts.
• Perform other related IT support duties as required.
Monthly Responsibilities
• Connect SCDOT Commission backup tablets to NTS Network for Patch Tuesday updates.
• Ensure tablets are powered and connected from the 2nd Friday of each month until the following Wednesday at 12 PM.
• Power and maintain iPads for the same duration.
• Log in using a local account prior to monthly shutdown.
Required Skills
• 4+ years of experience in desktop and networked systems support (desktops, laptops, tablets, printers, scanners).
• 2+ years of experience in computer deployments, operations, and repair.
• 2+ years of experience in hardware and software installation.
• 2+ years of experience with Microsoft Endpoint Configuration Manager (MECM).
• Experience supporting Microsoft Office Suite (Excel, Outlook, Word, PowerPoint, Edge).
• Strong expertise in Microsoft Windows operating systems.
• Ability to lift/move up to 50 lbs (required occasionally) and 20 lbs (required frequently).
Preferred Skills
• Experience using a help desk ticketing system.
• Experience with NTS Network environments.
• Experience with Active Directory or InTune.
IT Field Support Technician
Information systems technician job in Columbia, SC
Summary/Objective Works under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support.
Essential Functions
Answers, evaluates, and prioritizes service requests received (but not limited to) companies ticketing system, telephone, email, and in-person.
Assist with identifying problems and providing potential resolutions.
Coordinates with end user on behalf of other departments. Analyze the customers needs and follow approved processes and documentation to meet expected service levels.
Tracks issues using company approved ticketing system. Maintains historical records and related problem documentation.
Work alongside PMO, Asset Management or any other departments to update and maintain hardware and software standards.
Brainstorms with team members and SMEs to resolve more complex problems. Escalate issues to Staff Technician that require further technical assistance in resolution.
Regularly communicates with team and leadership of potential trends, significant problems and individual market requests.
Maintains up to date knowledge of company software, hardware and approved documented procedures.
Schedules preventative maintenance on company owned vehicle.
Escalate and schedules vendor services as necessary.
Installation and troubleshooting of WAN/LAN, Cat 6e cabling.
Manage and track inventory stockroom(s) for designated territory according to team standards.
Responsible for expense records and reports for company provided procurement card.
Competencies
Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action.
Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics.
Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job is in a store/retail environment.
Physical Demands
Must be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to stand for long periods of time. Must be able to lift to 75 lbs. Must be able to drive. Must be comfortable working on a 6-15ft ladder when necessary.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Position Type/Expected Hours of Work
This is a full-time position that requires On-call responsibilities. Days and hours of work are typically Monday through Friday, but will also include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or retail schedule/hours.
Travel
30-60%
Required Education and Experience
HS diploma
Minimum 3 years verifiable technology support
Preferred Education and Experience
Two or four year degree
Industry certifications a plus
Understanding of ITIL
Additional Eligibility Qualifications (Knowledge, Skills, Abilities)
Ability to deal with stress and changing priorities.
Excellent organizational skills with the ability to work calmly under pressure, multi-task, and prioritize.
Excellent interpersonal skills with the ability to work both independently and as part of a team.
Strong troubleshooting skills
Must possess a valid US driver's license with a clean driving history for the past 3 years.
AAP/EEO Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$23-$31 an hour
#2024MG
Computer Field Technician
Information systems technician job in West Columbia, SC
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Support Specialist
Information systems technician job in Columbia, SC
The Nuclear Company is the fastest growing startup in the nuclear and energy space creating a never before seen fleet-scale approach to building nuclear reactors. Through its design-once, build-many approach and coalition building across communities, regulators, and financial stakeholders, The Nuclear Company is committed to delivering safe and reliable electricity at the lowest cost, while catalyzing the nuclear industry toward rapid development in America and globally.
About the role
The IT Support Specialist provides technical assistance to end-users, ensuring efficient operation of hardware, software, and network systems. This role involves troubleshooting issues, maintaining IT infrastructure, and delivering responsive support to keep business systems running smoothly.
Responsibilities
Respond to user inquiries via phone, email or ticketing system.
Diagnose and resolve hardware, software, and network problems.
Install, configure, and maintain desktops, laptops and peripheral devices.
Mange user accounts, permissions, and access in Active Directory or similar systems.
Perform routine system updates, patches, and security checks.
Document issues and solutions in the knowledge base for future reference.
Assist with onboarding and setup of new employees' IT equipment.
Escalate complex issues.
Experience
Proficiency in troubleshooting hardware, software, and network issues across Windows and mac OS environments.
Strong understanding of TCP/IP networking, DNS, DHCP, and VPN configuration.
Experience with Active Directory for user account management and group policies.
Familiarity with common enterprise applications (Microsoft 365, email clients, collaboration tools).
Ability to use remote support tools and ticketing systems (e.g. ServiceNow, Zendesk).
Knowledge of basic cybersecurity practices, including endpoint protection and patch management.
Excellent problem-solving skills and ability to document technical solutions clearly.
Benefits
Competitive compensation packages
401k with company match
Medical, dental, vision plans
Generous vacation policy, plus holidays
Estimated Starting Salary Range
The estimated starting salary range for this role is $59,000 - $67,000 annually less applicable withholdings and deductions, paid on a bi-weekly basis. The actual salary offered may vary based on relevant factors as determined in the Company's discretion, which may include experience, qualifications, tenure, skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role.
EEO Statement
The Nuclear Company is an equal opportunity employer committed to fostering an environment of inclusion in the workplace. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We prohibit discrimination in all aspects of employment, including hiring, promotion, demotion, transfer, compensation, and termination.
Export Control
Certain positions at The Nuclear Company may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in The Nuclear Company limiting its consideration of certain applicants.
Auto-ApplyHelp Desk Analyst I
Information systems technician job in Lexington, SC
at Unlimited Service Group
Entry Level Help Desk Analyst
Unlimited Service Group is a high quality, locally focused commercial kitchen field service operation with a worldwide genuine OEM restaurant equipment parts distribution sister business. With 41 brands and over 135 locations across North America, Unlimited Service Group is driven by its mission to change industry standards by developing innovations solutions to support our customer and manufacturer partners. Dedicated to providing the highest quality parts, service, and customer experience, we take pride is assisting our customers in a personalized, friendly, and safety-focused manner that ensures every experience is an exceptional one. With a people-centered company culture, we are serious about growing and expanding and are looking for people who want to do the same! Learn more about us at ************************
Perks
Strong Company Culture!
Casual dress code
All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.
Enjoy the benefits of our Town Share program - Share in our company's success!
The Job at a Glance
Unlimited Service Group is looking for a creative and motivated individual to join our team as an Entry Level Help Desk Analyst. This is a fantastic opportunity for someone eager to gain hands-on experience supporting end-user technology, imaging computers, managing IT assets, and configuring devices for new hires. If you are passionate about technology, enjoy helping others, and are excited to develop your skills in a dynamic IT environment, we want to hear from you!
A Typical Day
Image and configure Windows desktops and laptops for new and existing users.
Set up and support mobile devices, including iPhones and iPads.
Manage returned equipment, ensuring proper data handling, reimaging, and redeployment.
Maintain and track IT inventory, keeping records of laptops, desktops, and mobile devices up to date.
Collaborate with IT team members to document procedures, improve workflows, and enhance user support.
Assist with general hardware support.
To Land This Opportunity
Basic understanding of Windows computers, Microsoft Office 355, and Apple mobile devices
Strong attention to detail.
Excellent communication and interpersonal skills.
Motivated to learn new technologies quickly and stay current with industry changes.
Ability to thrive in a fast-paced, evolving work environment.
A collaborative team player.
Must be at least 18 years of age
Completion of a satisfactory background check and drug screen required.
Schedule & Location
Full-time, on-site position located in Lexington, SC.
Monday through Friday, 8:00 AM - 5:00 PM.
Occasional evening and weekend work may be required based on job demands.
No travel required for this position.
Benefits
At Unlimited Service Group, we see employment as a reciprocal relationship; one where we set high standards for those who work here but also recognize and reward our team members for their contributions in the form of various company benefits.
Competitive Compensation
Insurance
401k and 401k Match
Generous Time Away Program
Employee Assistance Programs
Employee Relations Events
Employee Recognition Programs
#MobileDeviceManagement #AssetManagement #Imaging #InventoryManagement #EntryLevel
Unlimited Service Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyTier II Help Desk Technician - Journeyman
Information systems technician job in Columbia, SC
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting.
ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer
support; and support for everyday issues (e.g., locating a plumber or automobile mechanic).
Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands.
**Job Responsibilities**
+ Assists users with logged IT-related incidents when called upon.
+ Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support.
+ When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support.
+ Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
+ Plans and implements complex changes on production systems.
+ Analyzes and assesses the impact and risk of complex risk changes on production systems.
+ Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes.
+ Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
+ Performs major upgrades of systems and associated products/software solutions.
**Minimum Qualifications**
+ US citizen and fluent English speaker
+ Current, active DoD Secret Security Clearance
+ Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree)
+ Excellent customer service and communications skills
+ Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project).
**Other Job Specific Skills**
+ Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
+ Applies standard methodology, techniques, procedures and criteria.
+ Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems.
+ Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
+ Exceptional customer service skills.
+ Experience with cloud infrastructure, digital workspace, and storage technology.
+ ITIL Foundations
+ AWS Cloud Practitioner
+ CompTIA A+ CompTIA Cloud **Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$28.51 - $41.35
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Diesel Technical Support Specialist I
Information systems technician job in Columbia, SC
Job Title: Technical Support Specialist I
At Diesel Laptops, we are dedicated to revolutionizing the commercial truck and off-highway vehicle repair industry. Since our inception, we have been committed to providing cutting-edge diagnostic tools, repair information, and world-class training to our clients. Our mission is to empower technicians and repair facilities with the knowledge and tools they need to efficiently diagnose and repair vehicles, ultimately reducing downtime and improving profitability. At Diesel Laptops, we pride ourselves on fostering a collaborative and innovative work environment where every team member is valued and has the opportunity to grow.
Job Description
The IT Tech Support Level 1 Technician is responsible for working with customers affecting quick and permanent solutions when issues or requests are reported by the end user. The ideal candidate should be comfortable working in a fast-paced environment. To ensure success, the IT Tech Support Level 1 Technician should exhibit organizational and strong communication skills with meticulous attention to detail.
Location
There is a potential opportunity for this role to be remote with the right qualifications.
Key Responsibilities
Managing incoming calls and customer service inquiries
Identifying and assessing customers needs to achieve customer satisfaction
Troubleshooting technical issues as identified
Creating detailed records regarding reported requests, issues, and solutions
Follow communication procedures, guidelines, and policies
Go the extra mile to engage customers
Adhering to all corporate policies, practices, and controls.
Other Duties as Assigned
What We Offer:
Competitive salary and benefits package.
Opportunity to work with a passionate and innovative team.
Career growth and development opportunities.
Collaborative and dynamic work environment.
Preferred Qualifications
Equivalent Education Level Required: High school diploma or equivalent.
Experience Required: Customer service or technical support is a plus
Knowledge Required: Excellent written and verbal communications skills as would be needed to communicate in person, by phone, and through email; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment. Ability to read, write, evaluate, and apply information. Ability to interact professionally and exhibit appropriate social skills. Ability to maintain confidential information and professional boundaries. Ability to understand and ensure compliance with policies, procedures, and laws. Ability to develop and maintain business relationships. Proficient in MS Office.
Physical Requirements: Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers.
Travel: Available as needed with appropriate notice, but no significant travel is anticipated for this position.
Other: Must be eligible to work in the USA. May be subject to criminal background checks.
Technology Support Technician
Information systems technician job in Great Falls, SC
The job of Technology Support Technician was established for the purpose/s of installing and maintaining
computer hardware and software; resolving immediate operational and/or safety concerns; and
providing in-service training and documentation on applications and software.
Job Summary:
Assesses malfunctions of hardware and/or software applications for the purpose of determining
appropriate actions to maintain computer and network operations.
Attends meetings as assigned for the purpose of conveying and/or gathering information required to
perform functions.
Develop skill and knowledge level for the purpose of moving to a higher level of network support.
Diagnoses complex network and infrastructure problems (e.g. e.g. VLAN, routing, and TCP/IP issues) for
the purpose of maintaining district computer operations.
Installs computer hardware, peripherals, and network equipment and application software for the purpose
of maintaining safe and effective district and site operation including classrooms, library and computer
labs.
Prepares a variety of written materials (e.g. work order reports, inventory control, procedures, etc.) for
the purpose of providing written support and/or conveying information.
Repairs computers, peripherals, network equipment and software, requiring specialized computer and
electronics repair skills for the purpose of maintaining computer and network equipment in a safe and
functional operating condition.
Transports a variety of items (e.g. equipment, supplies, etc.) for the purpose of providing materials at job
site or transporting equipment for repair.
Upgrades computers, peripherals, network equipment and software applications (e.g. installation, testing,
configuration, etc.) for the purpose of meeting the computer processing needs of the users.
Warehouses computer parts, supplies, and materials for the purpose of establishing an inventory of items
commonly required to repair computer hardware.
Assists other personnel for the purpose of supporting them in the completion of their work activities.
Qualifications:
Job related experience is required.
Targeted job related education that meets organization's prerequisite requirements.
CCNA
Microsoft Certified IT Professional (MCITP)
or other current Microsoft certifications
IT Hardware Technician
Information systems technician job in Columbia, SC
At Cumming Group, you will work on some of the world's most exciting projects in a dynamic environment where your success is measured by the impact you make. We are one of the fastest-growing project and cost management consultancies in the United States, as reflected in our top 10 rankings in ENR. With over 60 offices globally, an extremely diverse project portfolio, and double-digit year-over-year revenue growth, the opportunities to make your mark are limitless!
We are currently hiring an IT Hardware Technician to be based in our office in Columbia, SC. This is an entry level position and will provide internal support to our growing organization. The IT Hardware Technician will be responsible for imaging, configuring, and shipping in-house Windows 10 laptops following company processes and checklists. This includes installing and troubleshooting software, troubleshooting hardware issues, replacing components or coordinating with computer vendors to arrange for warranty repair.
Essential Duties & Responsibilities:
Image, configure and ship Windows 11 laptops.
Follow company processes and checklists to complete tasks consistently an accurately.
Configure Microsoft Office 365, including Outlook, Teams, and OneDrive.
Install 3rd party software.
Update the inventory system in relationship to the equipment being processed.
Work within our I.T. ticketing system to update laptop deployment tickets assigned to you.
Communicate via Email, MS Teams, ticketing system, phone, and in person within our I.T. team as well as Team Members across our company.
As needed, remote into Team Members computers while on the phone with them to assist with final setup, software installs, troubleshooting and resolving issues.
Use Active Directory and Azure Active Directory to retrieve information, assign permissions, reset passwords, etc.
Create shipping labels using UPS WorldShip, box laptops, peripherals, and other equipment.
Work with hardware vendors over the phone to troubleshoot issues or arrange for warranty repairs.
Accurately document instances of hardware failure, repair, installation, and removal.
Work in an I.T. helpdesk environment, including learning troubleshooting skills to assist with helpdesk matters.
Escalate tickets as necessary.
Additional duties may include processing, shipping and receiving of cell phones, computer accessories, printers, etc.
Other duties as assigned.
Attendance at work during normal business hours.
Knowledge & Skills Required:
Familiar with the Windows 10 OS.
Experience with the hands-on repair of damaged laptops and coordinating with vendors for in-warranty repair.
Good organizational and records keeping skills.
Good general troubleshooting skills.
Good written and verbal communication skills.
Ability to multi-task, prioritize, and work efficiently.
Ability to provide high level customer service to team members.
Preferred Education and Experience:
Education: High school diploma or equivalent & A+ or Dell Hardware certification in progress/received
Experience: 6 months to 1 year hands-on hardware repair of computer endpoint hardware
Preferred Certification:. CompTIA A+ in progress or certification received.
#LI-SJ1
Cumming Group is committed to providing Equal Employment Opportunity in its personnel policies and practices. It is Cumming Group's policy to recruit, hire, train and promote Team Members and applicants for employment without regard to race, color, creed, religion, age, sex, marital status, registered domestic partner status, genetic information, sexual preference, sexual orientation, gender (including gender expression and gender identity), pregnancy (including childbirth or related medical conditions, including breastfeeding), military service, national origin, ancestry, citizenship, physical disability, mental disability, veteran status or any other protected classification under federal, state, or local law. All such decisions are based on (1) individual merit, qualifications, and competence as they relate to the particular position, and (2) promotion of the principle of equal employment opportunity.
All other terms and conditions of employment, such as compensation, benefits, transfers, layoff, return from layoff, training, education, and social and recreational programs, are administered without regard to the characteristics described above. To this end, Cumming Group complies with all provisions of Title VII of the Civil Rights Act of 1964 as amended, all of the rules, regulations and relevant orders of the Secretary of Labor, and all similar state and local laws.
The salary range for this full-time role is $20.72-$26.23 per hour. Ranges are determined based on the position, geography, client and industry experience and level, and represent a good faith effort to provide a fair and equitable salary. This range reflects base salary only, and not the total compensation package. Cumming Group reserves the right to pay more or less than the posted range, depending on a candidate's experience, skills, and qualifications, including client requirements.
In addition to base salary, Cumming Group offers a comprehensive benefits package including:
Medical
Dental Insurance
Vision Insurance
401(k)
401(k) Matching
Paid Time Off
Paid Holidays
Short and long-term disability
Employee Assistance Program
Auto-ApplyIT - SCDOT - Client Technologies Technician
Information systems technician job in Columbia, SC
Job Description
IT Customer Support Specialist III
Interview Process: 2 rounds, 1st will be virtual, 2nd will be onsite
Years of Exp: 05+Years
Contract Type: C2C/W2
Duration: 12+ Months
Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense.
Summary
We are seeking an experienced IT Customer Support Specialist III to join the Desktop Support and Endpoint Support team. This role involves hands-on technical support, workstation/device builds, deployment of endpoints, troubleshooting hardware/software issues, and ensuring smooth IT operations within an onsite environment.
Key Responsibilities
Daily Responsibilities
Build desktops, laptops, and tablets using Microsoft Endpoint Configuration Manager (MECM).
Verify successful installation by ensuring:
BitLocker keys are stored in Active Directory and Intune
MECM client is installed
Devices stay connected to the network for 2.5 hours after build completion
Confirm all software listed on the build sheet is installed on every device.
Document all endpoints and associated equipment (desktops, laptops, tablets, docking stations, monitors, printers, scanners) in the IT Asset Management System.
Diagnose and resolve endpoint hardware/software issues.
Record all work performed in the Help Desk ticketing system.
Perform routine equipment maintenance, repairs, or coordinate vendor support when required.
Assist with removal, disposal, and documentation of obsolete equipment per guidelines.
Monthly Responsibilities
Ensure backup tablets are connected to the network via patch cable to receive monthly patches.
Maintain backup tablets and iPads powered on and connected from the second Friday of each month until the following Wednesday at 12 PM.
Log in using local accounts before powering down (as applicable).
Required Skills
4+ years in desktop and networked systems support
Strong knowledge of desktops, laptops, tablets, printers, and scanners
2+ years in computer deployments, operation, and repair
2+ years in hardware & software installation
2+ years experience with Microsoft Endpoint Configuration Manager (MECM)
Experience supporting Microsoft Office Suite (Outlook, Excel, PowerPoint, Word, Edge)
Preferred Skills
· Experience with Help Desk ticketing systems
· Experience with Active Directory or Intune
· Experience with NTS Network
IT - Client Technologies Technician - 25-33255
Information systems technician job in Columbia, SC
The Client Technologies Technician (Entry Level) is responsible for building, deploying, and supporting desktops, laptops, and tablets within a large enterprise environment. This role ensures devices are configured correctly, secured, documented, and fully operational for end-user productivity. The technician will work onsite full-time to support the IT Services Desktop Support team and assist with end-user hardware setups.
Key Responsibilities Daily Responsibilities
Build desktops, laptops, and tablets using Microsoft Endpoint Configuration Manager (MECM).
Verify proper encryption and configuration, ensuring:
BitLocker keys are stored in Active Directory and Intune
MECM client is successfully installed
Ensure each device remains connected to the network for at least 2.5 hours post-build for full check-in.
Confirm all required software from the build sheet is correctly installed.
Document all devices and assigned hardware (laptops, tablets, docks, monitors, printers, scanners, etc.) in the designated IT Asset Management system.
Diagnose and resolve user-reported hardware and software issues; document actions in the help desk ticketing system.
Perform routine equipment maintenance or coordinate vendor repairs.
Assist with decommissioning and disposal of obsolete equipment, salvaging usable components.
Perform additional duties as assigned.
Monthly Responsibilities
Connect backup tablets to the enterprise network to receive monthly security patches.
Power and network-connect tablets on a scheduled cycle (second Friday through the following Wednesday).
Log in using the local account before shut down at the end of the cycle.
Power on and maintain iPads during the same patch cycle (login not required).
Required Skills
4+ years of desktop and networked systems support experience
Strong knowledge of desktops, laptops, tablets, printers, and scanners
2+ years of device deployment, hardware/software installation, and repair
2+ years hands-on experience with Microsoft Endpoint Configuration Manager (MECM)
Proficiency supporting the Microsoft Office Suite (Edge, Excel, Outlook, PowerPoint, Word)
Expertise in supporting Microsoft Windows
Ability to lift:
50 lbs occasionally
20 lbs frequently
Preferred Skills
Experience with help desk ticketing systems
Experience with enterprise networks
Experience with Active Directory or Intune
Education & Certifications
High School Diploma required
Associate or Bachelor's degree in a related field (can substitute for experience)
Technical Support Specialist I
Information systems technician job in Irmo, SC
Job Details IRMO, SC Full Time Not Specified NoneDescription
Job Title: Technical Support Specialist I
At Diesel Laptops, we are dedicated to revolutionizing the commercial truck and off-highway vehicle repair industry. Since our inception, we have been committed to providing cutting-edge diagnostic tools, repair information, and world-class training to our clients. Our mission is to empower technicians and repair facilities with the knowledge and tools they need to efficiently diagnose and repair vehicles, ultimately reducing downtime and improving profitability. At Diesel Laptops, we pride ourselves on fostering a collaborative and innovative work environment where every team member is valued and has the opportunity to grow.
Job Description
The IT Tech Support Level 1 Technician is responsible for working with customers affecting quick and permanent solutions when issues or requests are reported by the end user. The ideal candidate should be comfortable working in a fast-paced environment. To ensure success, the IT Tech Support Level 1 Technician should exhibit organizational and strong communication skills with meticulous attention to detail.
Key Responsibilities
Managing incoming calls and customer service inquiries
Identifying and assessing customers' needs to achieve customer satisfaction
Troubleshooting technical issues as identified
Creating detailed records regarding reported requests, issues, and solutions
Follow communication procedures, guidelines, and policies
Go the extra mile to engage customers
Adhering to all corporate policies, practices, and controls.
Other Duties as Assigned
What We Offer:
Competitive salary and benefits package.
Opportunity to work with a passionate and innovative team.
Career growth and development opportunities.
Collaborative and dynamic work environment.
Qualifications
Preferred Qualifications
Equivalent Education Level Required: High school diploma or equivalent.
Experience Required: Customer service or technical support is a plus
Knowledge Required: Excellent written and verbal communications skills as would be needed to communicate in person, by phone, and through email; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment. Ability to read, write, evaluate, and apply information. Ability to interact professionally and exhibit appropriate social skills. Ability to maintain confidential information and professional boundaries. Ability to understand and ensure compliance with policies, procedures, and laws. Ability to develop and maintain business relationships. Proficient in MS Office.
Physical Requirements: Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers.
Travel: Available as needed with appropriate notice, but no significant travel is anticipated for this position.
Other: Must be eligible to work in the USA. May be subject to criminal background checks.
Information Technology
Information systems technician job in Cane Savannah, SC
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyInformation Technology Professional
Information systems technician job in Columbia, SC
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
Wellness Support Technician (WST)
Information systems technician job in Winnsboro, SC
Job DescriptionSalary: $15.00
JOIN OUR WELLNESS TEAM - 24/7 SHIFTS AVAILABLE
The WAVE International is revolutionizing mental health and addiction recovery with our holistic approach. Join our mission to create healthier, happier lives for all.
YOUR ROLE
As a Wellness Support Technician (WST), at MIHS of Winnsboro d/b/a The Wave of Columbia location, you'll be on the frontlines of client care, providing supervision, support, and assistance throughout their recovery journey. You'll monitor medications, document client activities and behaviors, and motivate clients to participate in therapeutic programs in a dynamic, supportive environment.
YOU'LL MAKE AN IMPACT BY:
Following all policies and procedures related to client interaction, confidentiality, and supervision
Ensuring client safety through appropriate supervision and location checks
Transporting clients to and from outings while representing The Wave in the community
Ensuring clients adhere to and attend their daily scheduled activities
Documenting interactions and progress with clients as required by treatment plans
Orienting new clients to the facility and completing necessary paperwork
Conducting searches to maintain a drug-free and safe environment
De-escalating agitated clients and providing supportive redirection
Participating in staff meetings and attending all required training
Adapting productively to changing circumstances and needs
IDEAL CANDIDATE
You see potential in every client and believe in holistic healing. Your compassionate approach creates a safe space for individuals on their recovery journey. You excel in high-pressure situations while maintaining a positive, can-do attitude.
YOU'LL THRIVE HERE IF YOU HAVE:
College Degree from an Accredited institution in BA and Psychology (Preferred)
1-3 years of experience in healthcare settings working with client safety and well-being
Driver's License (Required)
CPR Certification (Required)
Strong proficiency with computers and technology
Excellent communication skills, both verbal and written
Ability to establish and maintain effective working relationships
Adaptability to rapidly changing environments
Skill in consulting with clients and interacting respectfully with family members
Ability to remain calm in stressful situations
WORK DETAILS:
Job Type: Full-Time, Part-Time available
Pay: Up to $16.00 per hour
Schedule: Varies - 24/7 operation with on-call nights, weekends, and holidays may be required
Setting: JCAHO accredited rehabilitation center
Location: Winnsboro, SC, 29180 (in-person)
Benefits: Flexible schedule and company benefits package for full-time employees
Drug screening and background check required
Physical demands include mobility throughout facility and ability to respond to emergencies
READY TO MAKE WAVES?
Join our team of dedicated professionals committed to making a difference in the lives of our clients. Your support as a Wellness Support Technician (WST) is invaluable in providing exceptional care.
Junior Systems Administrator
Information systems technician job in Camden, SC
Title: Junior Systems Administrator
Status: Salary
The Junior Systems Administrator plays a critical role in supporting the IT team through routine system maintenance, assisting with troubleshooting, and helping to ensure the reliability and security of the organization's IT infrastructure. This position provides hands-on experience in server management, networking, and daily technical support. The role offers opportunities for professional growth within a dynamic environment, allowing the individual to expand their technical knowledge and contribute to the organization's success.
Duties and Responsibilities
Servers
Maintain the server infrastructure, including regular backups to safeguard organizational data.
Perform or oversee the installation and maintenance of Windows-based applications on servers, collaborating with vendors as necessary.
Replace or upgrade existing server infrastructure as it reaches end-of-life (EOL) to maintain optimal performance and security.
Manage remote server access and oversee application deployment using tools such as Remote Desktop Protocol (RDP) and Citrix.
Maintain and troubleshoot the organization's Hybrid Active Directory (AD) environment to ensure seamless identity management.
Assist the DevOps group with tasks related to Linux servers, supporting a variety of server environments as needed.
Networking
Monitor the organization's network infrastructure, proactively identifying issues and managing trouble tickets with vendors when required.
Manage and troubleshoot wireless networks, and assist in projects aimed at consolidating wireless infrastructure for improved efficiency.
Cloud and Applications
Assist with the management of Office 365 and Azure environments to ensure reliable access and security of cloud-based resources.
Support the administration of cloud security products, helping to safeguard the organization's digital assets.
Coordinate with Information Security and DevOps departments on cloud infrastructure projects, including Single Sign-On (SSO) and Multi-Factor Authentication (MFA) implementations.
Support for Service Desk Operations
Assist with building and testing computer deployments using Endpoint Management and automation tools, ensuring consistent and efficient workstation setups.
Provide high-level support for escalated issues related to server, network, or cloud infrastructure, working collaboratively with other IT staff to resolve complex technical challenges.
Performance Requirements
Ability to sit, stand, and walk for extended periods of time while performing job duties.
Capability to lift and move equipment weighing up to 50 lbs. without assistance.
Demonstrate manual and physical dexterity to handle IT equipment and perform technical tasks.
Ability to read and understand the English language for effective communication and documentation.
Maintain the confidentiality of records and communicate effectively with personnel at all organizational levels.
Possess a valid South Carolina (SC) driver's license.
Three to five years of systems administration or enterprise-level IT support experience, or an equivalent combination of education and experience sufficient to perform the essential job duties.
Experience with Windows desktop and Server operating systems, as well as Microsoft Office applications.
Familiarity with managing VMWare, VEEAM, and other system administration tools.
Experience with Microsoft Active Directory (AD) administration, user account creation, and Internet email platforms.
Exhibit excellent communication, time management, and problem-solving skills.
Education
Associate's degree in information technology or related IT certifications are required.
Experience Required
Four or more years of relevant work experience are preferred for this position.
Other Knowledge and Skills
Candidates should possess knowledge of Microsoft Windows and Server administration, Microsoft Office 365 administration, VMWare, Veeam, desktop hardware and printers. Strong communication skills, ability to prioritize multiple tasks, a sense of urgency, and project management abilities are also essential.
Certifications
CompTIA A+, Network+, or Microsoft MCP certifications are preferred.
Benefits:
• Monday to Friday
• Health Insurance
• up to $5000.00 of Tuition Reimbursement every year after 1st year of employment
• 403B Retirement & Company matching up to 8%
• Paid Time Off
• Holiday Pay (eligible from day 1)
• Long Term Disability
• Life Insurance
• Employee Assistance Program
• Flexible Spending Accounts
Kintegra Health Core Requirements
Patient First
- An approach to care that holds primary, the well-being and desires of the patient.
Build not Blame -
Focusing first on finding fault with the process rather than the person.
Integrity and Honesty -
F
ostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers.
Cooperation and Flexibility -
Related to an internal belief that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description.
Culturally Sensitive -
Always working toward increasing one's ability to understand, communicate with, effectively interact, and care for people across cultures, while having an acute awareness of one's own culture.
We are an equal opportunity employer and value diversity.
IT Support Technician **SOUTH CAROLINA/BATESBURG**
Information systems technician job in Batesburg-Leesville, SC
Monitor and maintain parts inventory Communicate with Production and Maintenance Management Required Experience Windows 10/11 PC hardware installation and troubleshooting IP Networking, wired and wireless Preferred Experience Poultry IT Manufacturing systems and equipment
Touchscreens
Label printers
RF scanners
Scales
Microsoft SQL Server queries
Small tool mechanical capabilities
Competencies:
Core Competencies
Safety
Quality
Yield
Cost
Relationships
Team Member Code
Safety starts and ends with you
People eat what we make
Hard works always pays off
Doing what's right is never wrong
Communicate, Communicate, Communicate
Network Technician
Information systems technician job in Columbia, SC
Title: Network Technician - Intermediate
On-site/Remote/Hybrid: Onsite
Duration: 6 Months Contract
Interview Process: 2 Rounds (1st round virtual, 2nd round potentially onsite)
Candidate location: Candidate must be a CURRENT SC resident. No relocation allowed.
Position Summary:
The Network Support Specialist will be responsible for supporting and maintaining the Client network infrastructure and Office 365 tenant, ensuring reliable connectivity and access across all critical sites. This role includes both routine and limited on-call responsibilities for our critical sites, with a focus on wired and wireless networking, account management, and infrastructure projects.
Key Responsibilities:
• Help Desk & Ticket Management
Respond to and resolve help desk tickets related to:
Respond to Wired and wireless network issues
Network account onboarding and offboarding via custom scripts
Infrastructure-related incidents
• On-Call Support Rotation
Level 1 Support: On-call every 3 weeks for critical site support (Network outages)
Level 2 Support: On-call every 3 weeks (alternating with Level 1) for escalated issues at critical sites
• Infrastructure Projects
Assist in network rollouts, upgrades, and cleanup efforts
Participate in planning and execution of infrastructure improvements
Support documentation and inventory of network assets
• Administrative & Technical Expertise
Provide support for Microsoft administrative tasks, including:
Entra ID (Azure AD) management
Group policy and user provisioning
Microsoft 365 administration
• Assist with server administration tasks, including:
Basic Windows Server maintenance
Monitoring and performance tuning
Patch management and updates
REQUIRED SKILLS:
5 Years of experience with Microsoft Entra ID and general Microsoft administration
5 years of experience with Windows Server environments
10 years of experience in troubleshooting skills in networking (wired/wireless)
5+ years experience responding to help desk requests via ticketing system
Ability to work independently and collaboratively in a team setting
Excellent communication and documentation skills
Preferred skills:
Experience with Deskpro ticketing system
Experience with Active Directory, DNS, and Group Policy
Experience with Ruckus/Brocade network switches
Information Technology Professional
Information systems technician job in Stateburg, SC
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military