System Services and Support Analyst
Information Systems Technician Job 28 miles from Concord
Westlake, TX or Merrimack, NH Onsite Hybrid Experience:
Bachelor's degree or higher in a technology related field (e.g. Engineering, Computer Science, etc.) or equivalent required, Master's degree a plus
10+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale
4 + years of experience in Cloud support (AWS) and migration skills; Experience with building and operating highly resilient platforms in AWS cloud environments
Hands-on experience with container orchestration, preferably with Kubernetes
Experience operating and implementing distributed & highly concurrent service-based
Ability to automate with various scripting languages (Python, Shell scripting, etc.)
Experience managing systems using infrastructure as code tools (IAM, ARM, Terraform, Chef)
Solid understanding of Cloud Computing and DevOps concepts including CI/CD pipelines
Experienced in Instrumentation with systems skills on building and operating, monitoring, logging, alerting services of distributed systems at scale
Demonstrated ability to apply modern monitoring tools (DataDog, Prometheus, Splunk)
Extensive experience with Oracle and PL/SQL
Analyze code (PL/SQL, Perl, Shell script) to troubleshoot and propose long term solutions. Expertise in writing PL/SQL code, Stored Procedures, Functions, Triggers etc.
Demonstrate strong analytical and problem-solving skills while working with the team in daily operations including resolution of data quality issues, analysis of system functionality, responding to system alerts, business queries and report requests.
Provide prompt support for Trading, Portfolio Management and Research applications.
Proven technical background with high degree of comfort with Linux, database systems, networking concepts, and ITSM-based best practices.
Experience with batch scheduling software, Autosys a plus
Review platforms used by the client and suggest improvements in automation, continuous integration/continuous deployment (CI/CD) practices, security, and platform services
Must-Haves:
10+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale
4 + years of experience in Cloud support (AWS) and migration skills
Experience with building and operating highly resilient platforms in AWS cloud environments
Demonstrated ability to apply modern monitoring tools (DataDog, Prometheus, Splunk)
Extensive experience with Oracle and PL/SQL
Analyze code (PL/SQL, Perl, Shell script) to troubleshoot and propose long term solutions.
Expertise in writing PL/SQL code, Stored Procedures, Functions, Triggers etc.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Dev/Ops IT Specialist
Information Systems Technician Job 8 miles from Concord
Integrated Computer Solutions, Inc. (ICS) is a leader in UX design, software development, and embedded and cybersecurity solutions. Since 1987, we've been partnering with businesses to build impactful products across industries like medical devices, automotive infotainment, and IoT platforms. As a mid-sized company, ICS prides itself on its collaborative, hands-on environment, where every team member makes a direct impact.
We're seeking a Dev/Ops IT Specialist to drive our technology operations and dev/ops infrastructure in our Waltham office. (This is not a hybrid role.) This role is ideal for a hands-on professional who thrives in a smaller team setting, enjoys problem-solving, and has experience supporting both IT and customer projects.
Position Overview
As the Dev/Ops IT Specialist, you will coordinate with ICS's IT systems and infrastructure while contributing to DevOps practices that support our customer engineering teams. This role combines hands-on technical work with leadership responsibilities, making it perfect for someone who thrives in environments where flexibility and adaptability are critical. You'll be vital in optimizing IT operations and integrating DevOps principles to enhance software delivery and customer projects. This role is a Waltham, MA-based, and US citizenship is required.
Key Responsibilities
Operational IT Systems:
Drive IT operations, ensuring reliable performance, security, and scalability of systems and networks.
Administer business-critical tools and platforms, including cloud-based services, communication tools, and collaboration environments.
Provide IT support for engineering teams, particularly in software development and testing workflows.
DevOps Integration:
Collaborate with software development teams to implement and maintain CI/CD pipelines for streamlined code deployment.
Optimize development environments for efficiency and reliability, including managing source control systems (e.g., Git) and automation tools.
Coordinate cloud infrastructure for development and production environments, including AWS, Azure, or similar platforms.
Hands-On Support:
Provide direct technical and laptop support to teams, troubleshooting and resolving issues promptly.
Configure and manage tools like Google Workspace, Jamf, Git, Okta, Atlassian products, Slack, Salesforce, and AWS services.
Implement and maintain cybersecurity protocols, including endpoint protection and secure development practices.
Compliance & Cybersecurity:
Ensure IT practices comply with industry standards and regulations (e.g., ISO 13485 for medical devices).
Develop and maintain disaster recovery and business continuity plans for IT and development systems.
Compliance with NIST.
Team Collaboration:
Work closely with cross-functional teams to understand and address IT and DevOps needs.
Act as a key collaborator between IT and engineering to foster a unified, efficient development and operations environment.
Required Qualifications
4+ years of experience in information technology, System Administration or DevOps
Hands-on experience with CI/CD tools (e.g., Jenkins, GitLab CI/CD, or GitHub Actions) and version control systems (e.g., Git).
Strong technical expertise in IT infrastructure, network management, and cloud services
Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes) is a plus.
Proven ability to troubleshoot and resolve technical challenges hands-on in a dynamic environment.
Preferred Skills
Knowledge of regulated industries (e.g., medical devices, aerospace) and relevant frameworks (e.g., ISO standards).
Proficiency in Linux and real-time operating systems.
Previous experience in IT or DevOps roles within small to mid-sized product or technical environments.
Why Join ICS?
At ICS, you'll find a collaborative, team-oriented environment where your contributions directly impact you. You'll work closely with UX design and software engineering teams, which is key in driving innovation and improving how we build and deliver groundbreaking products.
IT Job Training Opportunity
Information Systems Technician Job 6 miles from Concord
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area.
Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelorʼs degree
What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.
In-depth classes include:
- Banking
- Helpdesk/Desktop Support
- Investment Operations
- Business Fundamentals
- Project Management Support
- Cyber Security
Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
PandoLogic. Category:General, Location:Bedford, MA-01730
IT Lab Operations and Infrastructure Coordinator
Information Systems Technician Job 15 miles from Concord
Job Title: IT Lab Operations and Infrastructure Coordinator
Key Responsibilities:
Coordinate and manage the relocation activities for the CTMF, ensuring all technical and operational aspects are addressed.
Collaborate with various departments, including Lab Operations, IT, Network/Hosting, Facilities, and the outsourced lab ‘move team' to develop and execute a comprehensive move plan.
Create and maintain an inventory of existing systems and identify new systems needed at the new facility.
Ensure all lab systems and IT infrastructure are properly set up, tested, and operational in the new location.
Maintain clear and consistent communication with all stakeholders, providing regular updates on the progress of the move.
Identify and mitigate potential risks and issues related to the relocation, ensuring minimal disruption to lab operations.
Develop and maintain detailed documentation of the move plan, including timelines, responsibilities, and contingency plans.
Provide technical support and guidance to teams involved in the move, ensuring compliance with GxP regulations and standards.
Qualifications:
Experience moving a lab or a manufacturing site.
Minimum of 8-10 years of experience in an IT or Lab Operations role, with a strong understanding of GxP regulations.
Proven experience in coordinating large-scale technical projects, preferably within a lab or pharmaceutical environment.
Strong knowledge of IT infrastructure, including networks, servers, and lab systems.
Excellent written and oral communication skills, with the ability to effectively communicate with diverse stakeholders.
Familiarity with regulatory requirements and industry standards related to GxP and lab operations.
IT Risk Associate
Information Systems Technician Job 23 miles from Concord
IT Risk AssociateQuincy, United States of America
The Associate, Business Control & Risk Management operates within the First Line of Defense and is accountable to assist the Business Control & Risk Management team in driving effective and consistent business line execution against the Enterprise Risk Management Framework.
Specifically, the Associate works to identify, assess key risks and control effectiveness throughout the assigned business line by driving business unit adherence with applicable risk frameworks, Corporate/Business Line policies and standards. S/He will also assist with completion of business line risk initiatives, as assigned, such as risk assessments, KRI/KPI development and monitoring, and on-time remediation of issues. The Associate must be able to effectively partner with various stakeholders. Support and drive various activities relating to IT risk management, monitoring, and reporting. The role will involve defining, collection, review, and analysis of Technology metrics, as well as remediation action plans.
Essential Functions:
Support the implementation of Key Risk Indicator (KRI) framework.
Review documentation (Policy, Standards and Procedures) to ensure completeness, gain feedback from key stakeholders and confirm alignment with enterprise policies.
Interprets regulations with a large degree of independence and suggests methods of updating documentation and metric definition.
Work with team members and key stakeholders to develop appropriate metrics and deliver relevant and accurate data.
Ensure reporting activities are executed and reviewed timely and resolve any requirement deficiencies.
Collect data and information following established procedures and deliver complete and accurate reporting products.
Create accurate and timely reports using Microsoft Office and Business Intelligence tools.
Manage metrics inventory.
Perform metric calculation quality assurance to ensure completeness and accuracy of data reported.
Support the reporting governance, escalation, and remediation of IT risks/issues.
Conduct analysis of Technology issues, risks, and root causes
Work with internal teams, including the Technology senior leadership team, to gain an in-depth understanding of existing risks, causes, severity rating, controls, and remediation.
Work with key stakeholders to respond to auditors and regulators questions and requests related to KRI program and metrics.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education: Bachelor's Degree or equivalent work experience
Work Experience: 3-7 years; Risk Management, Technology Risk Management, IT Operational Risk Management and risk reporting.
Skills and Abilities:
Demonstrated experience supporting and/or leading risk projects across multiple business lines offering a wide variety of financial services products and services.
Knowledge in IT Operation, Cyber Security and Emerging Technology (i.e., Cloud, AI).
Advanced understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulators.
Ability to build credibility with, collaborate with, and influence line of business executives.
Excellent analytical and complex problem-solving skills.
Strong project management skills.
Ability to constructively work both independently and in collaborative environments involving all levels of management and employees.
EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting, standing, and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: This does not list all the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
Primary Location: Quincy, MA, 1 Enterprise Drive-Quincy-Corp
Other Locations: Massachusetts-Quincy
Organization: Santander Holdings USA, Inc.
Salary: $63,750 - $110,000/year
Information Technology Professional
Information Systems Technician Job 20 miles from Concord
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
Microbiology Technical Specialist OR Micro Specialist Outside of Boston
Information Systems Technician Job 20 miles from Concord
NEW Microbiology Specialist OR Microbiology Lead at a not-for-profit, integrated healthcare system located in Southeastern Massachusetts! This award winning hospital offers comprehensive services including (but not limited to) primary care, women's health, urgent care, and diagnostic care.
This hospital is looking to add a
permanent and full time
Microbiology Specialist on Day Shift. For consideration, applicants must have a BS or AS Degree in Medical Laboratory Technology/Technician (or a related field). ASCP or AMT Certification required. Must have previous microbiology experience ideally in a hospital setting.
This facility is offering a highly competitive pay rate and a sign on bonus! In addition, this facility offers a comprehensive benefits package including (but not limited to) Medical, Dental, and Vision benefits; retirement benefits; tuition reimbursement and more!
Interested in learning more? Contact Andrea at or call/text .
ACC
Technical Specialist (MT/MLS) HLA
Information Systems Technician Job 20 miles from Concord
Our client in the Boston area is seeking an ASCP Medical Laboratory Technologist-Histocompatibility to join their staff. This is an excellent opportunity to join one of the area s premier healthcare systems, and one of the top employers in the state of Massachusetts. The Histocompatibility (HLA) Lab Technical Specialist is a key resource in the HLA lab. The individual in this position is Certified Histocompatibility Specialist (ACHI) certified and has a minimum of three years of progressively responsible experience in a Histocompatibility (HLA) testing lab.
Our client in the Boston area is seeking an ASCP Medical Laboratory Technologist-Histocompatibility to join their staff. This is an excellent opportunity to join one of the area's premier healthcare systems, and one of the top employers in the state of Massachusetts. The Histocompatibility (HLA) Lab Technical Specialist is a key resource in the HLA lab. The individual in this position is Certified Histocompatibility Specialist (ACHI) certified and has a minimum of six years progressively responsible experience in a Histocompatibility (HLA) testing lab.
Responsibilities of the Medical Laboratory Technologist-Histocompatibility:
Monitor lab performance/regulatory compliance/final review of daily, weekly, monthly, and annual surveillance documents.
Proposes remedial action plans and works with supervisor, technical director, lab director, and/or division leadership to correct any failures.
Plan and/or provide HLA specific continuing education for staff; ensure compliance with annual requirements.
Day Shift 7:30 am- 4 pm
Requirements for the Medical Laboratory Technologist- Histocompatibility:
Bachelor's degree in biological or chemical science or medical technology or clinical laboratory science
Certified Histocompatibility Specialist (CHS) certification required (ACHI)
Minimum of three years of progressively responsible experience in a Histocompatibility (HLA) testing environment (at least 1-3 years in a lead/supervisory role is preferred).
Two or more years of prior experience in a supervisory capacity or in a project management or quality role in a histocompatibility testing setting.
At least 1-3 years in a lead/supervisory role.
Demonstrated knowledge in all areas of a histocompatibility laboratory accredited for solid organ and bone marrow transplantation.
Competence with antibody screening and analysis.
PCR-based typing experience (rSSO, SSP, SBT, or NGS).
Troubleshooting experience with assays and equipment.
Demonstrated knowledge of flow cytometry equipment, assays, and analysis.
Benefits for the Medical Laboratory Technologist- Histocompatibility:
Relocation Assistance Possible
Shift Differential (when applicable)
Comprehensive Health Benefits
Excellent Retirement Plan Benefits
Interested in this opportunity? Respond with an updated resume that includes a valid contact phone and email address for the next steps.
Secure Research Computing Consultant
Information Systems Technician Job 20 miles from Concord
Title: Secure Research Computing Consultant
Duration: 6+ Months contract with possible ext.
Pay rate $62.00/hr
Note: • Work Schedule: 35hrs/week • Location: hybrid - partial time on campus/partial time WFH (must be working/living in MA)
• Duration: 6 months
• Top 3 technical or soft skills that will catch your attention on a resume: Experience working with faculty or researchers would be ideal. This role will likely involve a lot of talking to people, so good communication skills are a must. Some familiarity with project management practices and principles would be a plus, though this isn't a traditional PM role and we're not looking for full-blown certifications, etc.
This position will focus on supporting the onboarding of research labs into our secure HPC environment, ensuring compliance with NIST 800-171 security controls, and enabling cutting-edge research in a secure computing environment. The consultant will work closely with researchers, IT, and our Compliance officers to ensure that data workflows and scientific applications are securely migrated and integrated into the environment.
The role involves a combination of technical expertise, project coordination, and direct engagement with the research community, ensuring that security requirements are met while facilitating seamless research workflows.
The Research Computing (RC) group at *** is a diverse and collaborative team that provides a wide range of computational services to the research community. Research Computing Consultants (RCCs) are technical resources who translate scientific research needs into computing solutions, optimize workflows, and provide access to *** IT resources. This contractor role will work alongside the RC team, providing specialized support for secure research environments and compliance with security protocols.
Key Responsibilities:
Requirements Gathering and Workflow Assessment:
Engage with PIs and researchers to gather detailed requirements for data, computational resources, and workflows that need to be migrated to the secure environment.
Document and analyze existing workflows, identifying opportunities for optimization and ensuring security compliance during migration to the secure environment.
Collaboration and Project Management:
Work closely with other members of the Research Computing team, IT infrastructure teams, and Compliance officers to ensure consistent integration of security requirements into research workflows.
Provide ad-hoc project management, including tracking progress, timelines, and deliverables, while facilitating communication across teams.
Onboarding Coordination:
Lead and coordinate the onboarding process for new research labs into the secure HPC environment, working closely with the RC team, IT departments, and our Compliance officers.
Track the progress of each lab's onboarding, resolving blockers and collaborating across teams to ensure a smooth and timely transition.
Data Migration & Scientific Software Installation:
Work with the RC team and IT staff to identify and migrate research data into the secure HPC environment.
Install, configure, and optimize necessary scientific software, tools, and computational pipelines while ensuring compliance with NIST 800-171 security controls.
Training and Ongoing Support:
Provide training and support for researchers using the secure HPC environment, helping them understand security protocols and effectively use the resources available.
Troubleshoot and provide technical support related to research computing, security compliance, and data migration in the secure environment.
Basic Requirements:
Bachelor's degree in life sciences, computer science, informatics, engineering, or a related field, or equivalent work experience.
At least 2+ years of experience in research computing or a similar role, with a strong understanding of HPC environments.
Proficiency with programming languages such as Python, R, or shell scripting to support research workflows and data analysis.
Strong communication skills, with the ability to interact effectively with researchers, IT staff, and compliance officers.
Additional Qualifications:
Familiarity with NIST 800-171 or other security compliance frameworks.
Experience with secure research environments, especially in healthcare or academic settings.
Bioinformatics or life sciences research experience.
Consulting or facilitation experience in a research or academic environment.
Knowledge of high-performance computing tools and systems.
Ability to quickly adapt to new technologies and manage multiple projects simultaneously.
Advanced science or engineering degree preferred.
Experience with data migration, scientific software installation, or HPC is a plus.
Systems Integration Technician
Information Systems Technician Job 12 miles from Concord
Speedgoat develops and sells complete software and hardware development platforms for real-time simulation and testing.
Responsibilities
As Systems Integration Technician, you take the overall responsibility for the assembling, integration, and testing of our rack systems according to schematics and test plans.
Responsibilities include sourcing of third-party components, integration and test of rack systems, workplace safety, stock and inventory management, local and onsite factory acceptance testing and training, and logistics.
In this position, you closely collaborate with the assembling, testing, project management and system engineering teams in Switzerland. Their teams provide the engineering of the complete system including implementation specifications based on EPLAN schematics and rack layouts assuring that technical and regulatory requirements are met regarding product safety and electromagnetic compatibility in a mixed signal environment
You are responsible for wiring and testing our standard rack cabinets. This includes assembly of the 24, 38, and 42U rack cabinets, as well as mounting and wiring of the electrical and mechanical components. You test and document the cabinet according to EN 61439 and support the project managers with testing and commissioning of the HIL simulator.
You are responsible for factory acceptance testing and onsite commissioning of the complete setup, and conduct training related to usage of the rack systems.
Besides the rack cabinet projects, you may also help in the Production department for assembling and testing of our off-the-shelf products for real-time simulation and testing.
You enjoy elaborating complex systems in collaboration with partner companies and internal technical experts and bringing in your experience in rack cabinet design.
Key Tasks
Resource management including project assignment and workplace safety
Assembling of standard 24, 38, and 42U cabinets including side walls, door,19' frame, etc.
Simple mechanical working of components
Mounting of all electrical and mechanical components
Pre-assembling of cables and complete wiring of cabinet according to schematic
Create assembly and test plans for integration and testing
Testing of cabinet according to EN 61439
Writing of test reports
Support electrical tests of all signals in the HIL system according to test plan
Preparation of cabinets for shipping
Assembling and testing of off-the-shelf products in the Production department
Source local components by requesting quotations and place purchase orders at suppliers
Negotiate conditions with suppliers and monitor order status
Monitor supply quality and handle non-conformities
Manage local stock and perform regular inventory
Review and approval of project deliverables (quality, documentation, test results, etc.)
Maintain and develop strong relationships with customers, suppliers, and partners
Training and development of team members on relevant topics
Perform factory acceptance tests and on-site commissioning of the complete setup in close collaboration with the customer
Continuous assessment and improvement of processes
Close collaboration with the other HIL Systems teams to understand project-specific requirements and constraints
Qualifications
Bachelor's or Master's degree in electrical or mechanical engineering or Associate's degree with equivalent work experience
Ability to learn and apply technology quick
Problem-solving skills and customer-centric mindset are required
Proactive, flexible, and responsible person
Experience with MATLAB and Simulink; experience in C/C++ and VHDL programming is a plus
Strong team player and proactive, flexible, and responsible person
Experience in leadership is a plus
High level of social competence and assertiveness
Previous experience in customer-facing positions is a plus
Willingness to travel up to 20%
Cyber Systems Operations
Information Systems Technician Job 20 miles from Concord
SECURING OUR TECHNOLOGY The Air Force relies heavily on advanced computer and software systems, so it is paramount to keep those systems safe. It's the job of Cyber Systems Operations specialists to design, install and support our systems to ensure they operate properly and remain secure from outside intrusion. These experts enhance our capabilities and provide us with the best and most secure systems so we can stay ahead of the curve in everything we do.
REQUIREMENTS
You must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum Education
You must be 17-42 years of age, a U.S. citizen and obtain a qualifying ASVAB score.
High School Students may start their application as early as the end of their junior year.
ASVAB SCORE REQUIREMENTS
General
Qualifications
Knowledge of cyber system elements
Completion of Cyber Systems Operations Initial Skills course
Completion of a current Single Scope Background Investigation (SSBI)
Completion of 7.5 weeks of Basic Military Training
Must be at least 17, but has not reached age 42 on the date of enlistment
Practice Support Lead I
Information Systems Technician Job 20 miles from Concord
Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There's no denying our work is demanding, both in volume and pace, but we're up for the challenge. We love the balance of hard work and fun - so, you'll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel valued, rewarded, and respected. We seek opportunities to be of service to others and our communities. We are committed to your growth and development and want to set you up for success here at BAL and beyond.
Who you are: You are looking for work that has a purpose. You aren't afraid to roll up your sleeves and get stuff done. You learn quickly. You move fast. You embrace challenge and detail as well as creative thinking. You believe you have something unique to contribute and you aren't afraid to raise your hand. You understand that powering human achievement is ultimately about impacting a real person. You are looking for a place to grow and an environment where everyone has a spot and is genuinely welcome.
We're better together: A bright, driven person like you and an industry-leading powerhouse like BAL? It's a perfect combination! We truly want to see you succeed here and become an integral part of our mission to provide an experience that makes a positive difference in people's lives. Come be a part of something special, where you can have an impact and be valued just for being you!
In addition to competitive pay, a discretionary annual bonus, and a supportive, team-oriented culture, we offer an outstanding benefits package that includes medical, dental, vision, disability, and life insurance, sick time, unlimited vacation, and 401(k) with company match.
OVERVIEW:
The Practice Support Lead I serves to support the overall management of specified legal teams within a particular office.
PRIMARY RESPONSIBILITIES:
Serve as dotted line supervisor for paralegals of 4-5 legal teams (aka “the squad”).
Review productivity of paralegals on the squad.
Review and ensure adherence to performance metrics for all paralegals on the squad.
Train squad paralegals and answer questions.
Serve as practice support point of contact for squad.
Serve as Quality champion for the squad including deploying Quality initiatives to the squad.
May serve as a product line specialist or be deployed to an operational support team.
Provide ongoing training, guidance and information to squad.
Maintain quality and consistency on squad.
Reassign caseloads when attorneys or staff leave BAL, including the coordination with other legal staff/departments as necessary.
Provide feedback for performance reviews of staff in squad.
Conduct or assist with performance reviews, disciplinary actions, and hiring in conjunction with the squad.
Assist with disciplinary actions.
Serve as a liaison between staff and attorney.
Motivate, develop, and direct squad staff.
Work with team to identify and correct errors and problems.
SUPERVISORY RESPONSIBILITIES
May coach, lead, and motivate the team to meet strict deadlines.
May determine and adjust team and individual objectives.
May monitor and analyze department work to develop more efficient use of resources while maintaining a high level of accuracy.
May be responsible for establishing a positive work environment, providing career development opportunities, executing performance management, conducting feedback sessions, maintaining accountability and establishing goals for continuous improvement.
Bring extraordinarily high personal energy to the task at hand and create an environment that fosters passion and teamwork.
Understand and have experience in leading change.
Provide training to new and existing staff as needed.
QUALIFICATIONS:
2 years' experience as a Senior Paralegal II and demonstrated ability to perform the functions of the position.
Bachelor's degree or equivalent.
Demonstrated mastery of Senior Paralegal II skills and abilities.
Must have knowledge and experience in both NIV and IV.
Proven ability to be the “Go To” person on a team.
Ability and willingness to share knowledge in a helpful manner.
Ability to ensure tasks are completed accurately and timely by others.
Strong project management skills.
Ability to communicate with diplomacy and tact.
Demonstrates willingness to take on additional responsibilities and challenges.
WORKING CONDITIONS:
Able to sit and work at a computer keyboard for extended periods of time.
Able to stoop, kneel, bend at the waist and reach daily.
Able to perform general office administrative activities: copying, filing, delivering and using the telephone.
Able to lift and move up to 25 pounds occasionally.
Regular and on-time attendance.
Must be able to prioritized, schedule and complete testing required for multiple applications with overlapping schedules.
A certain degree of creativity and flexibility is required.
Hours may exceed 40 hours per week.
Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required.
Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
Berry Appleman & Leiden is an Equal Opportunity Employer. It is the policy of BAL to ensure an equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion, gender, gender identity or expression, age, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. BAL prohibits and will not tolerate any such discrimination or harassment.
BAL does not accept unsolicited resumes from recruiters or employment agencies. BAL is under no obligation to pay any referral compensation or recruiter fee in the absence of a current executed Recruitment Services Agreement. In the event a recruiter or agency submits an unsolicited resume or candidate without an agreement, BAL reserves the right to pursue and hire said candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of BAL. If your agency would like to be considered as a potential recruiting partner, please forward your contact information to *******************.
Construction IT Applications Analyst
Information Systems Technician Job 20 miles from Concord
The Construction Applications Analyst (Business Systems Analyst - Construction Applications) will directly support Suffolk's business applications. Applications include the Procore, Primavera P6, Autodesk and related third party applications that enable the construction process. This person will work closely with business users and will be responsible for resolving Tier III help desk tickets as well as implementing new capabilities.
Responsibilities:
Provide day to day support and troubleshooting of user and application problems within the Project Management, Field Management and Operations Support teams.
Provide functional and technical support to the Construction Operations area, in the analysis, design, development and implementation of business processes and applications.
Participate with other IT staff and internal business partners in new product reviews, tests, and pilots.
Document system functions and processes for the Technology group as well as selected items for our internal business customers.
Provide troubleshooting support on processes and systems issues.
Collect and analyze business requirements for multifunctional projects to provide the best solution for business needs.
Identify operational inefficiencies, conflicting business practices and integration issues, and participate in evaluation of alternative solutions.
Develop business relationships and integrate activities with other IT colleagues to ensure successful implementation and support of projects.
Foster and maintain good relationships with internal business partners and IT colleagues to meet expected customer service levels.
Ensure through the development and execution of testing plans that production issues are minimal after implementation of new enhancements, changes, or upgrades.
Develop and support ongoing user training to ensure all functional users understand the application capabilities and leverage system capabilities to deliver the optimal user experience to the Finance team
Qualifications:
Project management and Procore experience required.
Bachelor's degree: Major or Minor in Information Systems preferred.
2+ years of professional experience supporting business applications.
Bachelor's degree in Information Technology, Construction Management, Business, or related area is strongly preferred.
Experience with Construction Operations and other supporting construction applications.
Experience with relational database concepts, PL/SQL, and related development tools a plus.
Experience in construction industry a plus.
Strong verbal and written communication skills.
Self-motivated and organized with the ability to work with minimal supervision.
EEO Statement:
Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.
Desktop Engineering - Boston (Hybrid) - Private Equity
Information Systems Technician Job 20 miles from Concord
Interested in leading a team at a leading private investment firm?
You will be joining the desktop engineering team, responsible for managing and maintaining the teams global Windows, Mac and virtual desktop environments, ensuring optimal performance and security.
You will also find opportunities to improve current systems and processes and help the team to improve performance. You will have expertise in modern endpoint technologies and automating software deployments. You will provide tier-3 support upon escalation from other teams.
This firm is a leader in their field, deploying over $150 Billion to a variety of asset classes both public and private. Technology and people are at the forefront of their approach and vital part of delivering impact to a diverse group of investors.
Office in Downtown Boston Area: 3 days onsite.
No up-to-date resume required.
Secure Research Computing Consultant
Information Systems Technician Job 20 miles from Concord
Our client, a leading Ivy League research university, is looking to hire a Secure Research Computing Consultant to join their team on a HYBRID model in Boston, MA!
*** This begins as a 12-month contract with an opportunity to extend/convert ***
Responsibilities
Engage with PIs and researchers to gather detailed requirements for data, computational resources, and workflows that need to be migrated to the secure environment.
Document and analyze existing workflows, identifying opportunities for optimization and ensuring security compliance during migration to the secure environment.
Work closely with other members of the Research Computing team, IT infrastructure teams, and Compliance officers to ensure consistent integration of security requirements into research workflows.
Provide ad-hoc project management, including tracking progress, timelines, and deliverables, while facilitating communication across teams.
Lead and coordinate the onboarding process for new research labs into the secure HPC environment, working closely with the RC team, IT departments, and Compliance officers.
Track the progress of each lab's onboarding, resolving blockers and collaborating across teams to ensure a smooth and timely transition.
Work with the RC team and IT staff to identify and migrate research data into the secure HPC environment.
Install, configure, and optimize necessary scientific software, tools, and computational pipelines while ensuring compliance with NIST 800-171 security controls.
Provide training and support for researchers using the secure HPC environment, helping them understand security protocols and effectively use the resources available.
Troubleshoot and provide technical support related to research computing, security compliance, and data migration in the secure environment.
Desired Skills and Experience
Bachelor's degree in life sciences, computer science, informatics, engineering, or a related field, or equivalent work experience.
At least 2+ years of experience in research computing or a similar role, with a strong understanding of HPC environments.
Proficiency with programming languages such as Python, R, or shell scripting to support research workflows and data analysis.
Strong communication skills, with the ability to interact effectively with researchers, IT staff, and compliance officers.
Familiarity with NIST 800-171 or other security compliance frameworks.
Experience with secure research environments, especially in healthcare or academic settings.
Bioinformatics or life sciences research experience.
Consulting or facilitation experience in a research or academic environment.
Knowledge of high-performance computing tools and systems.
Ability to quickly adapt to new technologies and manage multiple projects simultaneously.
Advanced science or engineering degree preferred.
Experience with data migration, scientific software installation, or HPC is a plus
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
#LI-JP7
Onsite Endoscopic Specialist - Medical Device - Surgery Support - Providence, RI
Information Systems Technician Job 44 miles from Concord
KARL STORZ is currently seeking an Onsite Endoscopic Specialist (OES) to work at our client's site in the Providence, RI area.
Reporting to the Region Manager of Onsite Service, the primary responsibility of this role is to provide on-site, hands-on client support of KARL STORZ's medical devices (including hand instruments and video equipment) for the role's assigned clients (hospital or surgery center). This role will be primarily working with the client's Sterile Processing Departments and Operating Room team members.
OES positions often pave the way to internal career advancement opportunities in areas such as Sales, Marketing, Leadership, and more.
KEY RESPONSIBILITIES
Key responsibilities will include, but may not be limited to:
Face-to-face client support, including Operating Room, Sterile Processing Department, and Biomed
Daily maintenance and management of the client's KARL STORZ devices
Maintain the instrument sets so they are always in excellent working order and ready for use; keep repairs and replacement equipment expenses within a predetermined budget for the account; preventative maintenance on all KARL STORZ devices; troubleshoot video and instrument issues in the Operating Room; inspection of the instruments and documentation of their functionality
Training and education of KARL STORZ devices and/or services for the Operating Room and supporting departments
Identifying process improvement opportunities and designing workflows to improve efficiencies and reduce repair costs
Tasks will vary depending on the agreement with the account and will generally include:
KARL STORZ video tower/system set-up and support;
Inspection, repair, troubleshooting, and replacement of KARL STORZ devices;
Monitoring, reporting, and facilitating repair/ exchange transactions;
Transporting, cleaning/sterilization, and packaging of KARL STORZ instruments after use.
REQUIREMENTS
Our successful candidate will have excellent written and spoken English business communication skills. They will also have demonstrated success working in a collaborative, service-oriented team environment.
A minimum education level of a high-school diploma
0-4 years of experience in medical device (including hand instruments and video equipment) repair, sales, or services management
Possess exceptional organizational skills and the ability to multi-task
MS Office - proficient user as the role will need to work with Excel spreadsheets and reporting
Role requires the completion of a drug screening for safety-sensitive positions
Must be able to lift/push/pull up to 25lbs
Preferred, but not required
Associate's or Bachelor's degree
Certified Registered Central Service Technician (CRCST) certification
#LI-KM1
Supported Housing Specialist - DS Individual Supports
Information Systems Technician Job 20 miles from Concord
Supported Housing Specialist - DS Individual Supports Boston, MA, USA Req #3155 Monday, March 10, 2025
Mission Statement:
Bay Cove Human Services partners with people to overcome challenges and realize personal potential
Your position as an Individual Support Specialist supports this mission as you provide the community based support and training to adults with I/DD and Autism to maintain and/or develop independent living.
This is a non-exempt position.
Supervisory Responsibilities:
None.
Essential Functions of Position:
Strict adherence to program model including clinical, programmatic and quality protocols (for example, staff & supervision meetings, trainings, data collection, community relationships, as required).
Exercises strong clinical judgement in observing, supporting, resourcing and communicating.
Teaches and reinforces activities of daily living (such as medication management, hygiene, cleaning, personal property management, relationship development, budgeting, transportation skills, and safety).
Implements and develops program activities to reinforce and develop skills which may include using the teachable moment.
Follows and implements all program safety procedures including personal safety, crisis assessment, prevention, and needed intervention.
Maintains programmatic documentation.
Delivers supports and services in a culturally sensitive and responsive manner.
Provides accurate and timely communication to Program Director regarding clinical, programmatic, operational, or community changes.
Provides specialized training and instruction to individuals and coworkers (such as in the role of Medication Officer, Human Rights Officer, Van Officer, Safety Officer or Activities Coordinator) on an assigned basis.
Performs other duties and projects as assigned by supervising personnel.
Requirements for the Position:
Bachelor's Preferred, experience will be considered in lieu of degree.
Department of Public Health certification in medication administration is required. Applicants lacking Medication Certification must become certified within 90 days of date of hire to retain employment.
Required to walk up and down stairs, provide emergency physical intervention as needed.
Certified in Prevent Training.
*Applicants lacking Prevent Certification must become
certified within 90 days of date of hire to retain employment*.
Current driver's license and maintains a safe driving record.
Use of personal cell phone and personal vehicle.
Mission Traits:
Utilizes a flexible and responsible work style that meets evolving needs of the agency.
Works with integrity and respects the dignity and value of all individuals.
Exhibits mission through job knowledge, pride in work role, and advocacy.
Promotes diversity and inclusion of all individuals.
Works in a collaborative, compassionate manner with stakeholder/partners.
Other details
Job Family Counselor II
Job Function 9B
Pay Type Hourly
Apply Now
Boston, MA, USA
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Help Desk Support Specialist
Information Systems Technician Job 8 miles from Concord
The Help Desk Support Specialist is a customer service professional responsible for front-line IT support for both onsite and remote personnel at Mevion Medical Systems. This person must be able to respond to, diagnose, and resolve basic computer and application issues in a professional and efficient manner for a diverse audience ranging from highly skilled technicians to professional engineers to business and finance teams. This person is highly motivated in a culture of continuous improvement, always looking for ways to share knowledge and create efficiency in daily tasks.
Essential Functions:
Responds to end-user requests for technical assistance by phone, email, or ticketing system.
Troubleshoots and resolves basic computer, application, system, device, access, or performance issues.
Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards.
Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed.
Escalates problems to appropriate levels or teams to achieve issue resolution.
May support installs or upgrades of software or devices, set up user profiles, or re-set passwords.
A desire to work with all IT function areas including desktops, networks, and servers.
Experience Preferred:
Microsoft 365 Administration
Microsoft Active Directory / Entra ID
Atlassian Suite
Salesforce
Education, Training, and Experience:
At least 2-5 years' applicable experience.
A customer focused mindset and an innate ability to respond to customer expectations and requirements is essential.
Physical and Environmental Considerations:
Must be able to sit/stand for long periods of time.
Required use of standard office equipment including laptop, phone, copier, etc.
Typical office environment.
Must be able to walk through the factory environment safely.
Position is Contract to Hire.
Jira ITSM Help Desk II
Information Systems Technician Job 20 miles from Concord
JIRA IT Help Desk - ACP120+
ITC Worldiwde's Technical Service and Support Team is seeking an IT Help Desk Lead to oversee our information technology help desk and incoming tickets. Under general direction from the Manager of Infrastructure and Operations, the IT Help Desk Lead will handle incident management, strategize efficient workflows, and develop innovative solutions to enhance user experience and optimize the use of technology resources.
As the primary point of contact for all IT-related inquiries and issues, this role ensures smooth and effective technology operations, empowering staff to efficiently carry out their responsibilities. The successful candidate will have a proven track record of providing exceptional IT support and will possess excellent communication, problem solving, and leadership skills.
ITC
CORE VALUES
Be Open: Be accessible, candid, collaborative and transparent in the work we do.
Lead by Example: Commit to integrity and equity in working to meet the diverse needs of all people and communities in our region.
Make an Impact: In all endeavors, effect positive and sustained outcomes that make our region thrive.
Be Courageous: Have confidence that taking deliberate, bold and purposeful risks can yield new and valuable benefits.
Cultivate Belonging Embrace differences, foster equity, champion inclusion, and empower all.
Responsibilities
Coordinate administrative and technical workloads for the help desk team, including communicating and enforcing procedures, coordinating training, and providing feedback on quality assurance and customer satisfaction.
Manage all tickets in ticket queue and calls escalated by Tier 1 Technical Support to ensure they are resolved or followed up on promptly and effectively.
Provide updates on changing customer requirements and recommend solutions for tablet, laptop, and mobile device issues.
Perform incident management, strategize efficient workflow, and ensure adequate staffing levels including support for on-call needs and fill-in support from other team members to meet customer needs.
Serve as the liaison between team members, client management, and company management.
Develop processes and documentation for help desk procedures.
Evaluate user satisfaction and service delivery processes to identify areas of improvement.
Collaborate with Information Technology and Help Desk teams to discover innovative solutions to user support issues.
Prepare reports on help desk metrics and present them to management to inform business decisions.
Perform other duties as assigned.
We'll be a great match if you also have:
Experience leading teams of technical IT staff
Knowledge of call tracking and problem management software applications such as Jira Service Management Cloud
Knowledge of IT hardware and software troubleshooting
Knowledge of End user hardware software and operating systems
Knowledge of industry standards surrounding help desk reporting
Ability to analyze data and communicate metrics related to help desk
Ability to communicate effectively in written and oral communications
Ability to manage time and effectively delegate tickets based on priorities
Microsoft Certification (required)
AZ-800: Administering Windows Server Hybrid Core Infrastructure; and,
AZ-801: Configuring Windows Server Hybrid Advanced Services.
AZ-500: Microsoft Azure Security Technologies; and,
SC-200: Microsoft Security Operations Analyst; or
SC-400: Microsoft Information Protection Administrator; and, also
AZ-700: Designing and Implementing Microsoft Azure Networking Solutions
Jira Service Management (required)
ACP-120 Jira Administration for Cloud Certification
Required: PMP (PMI) | ITIL v4
Proci+ | CSAM
Travel: 40%
IT Job Training Opportunity
Information Systems Technician Job 12 miles from Concord
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area.
Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelorʼs degree
What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.
In-depth classes include:
- Banking
- Helpdesk/Desktop Support
- Investment Operations
- Business Fundamentals
- Project Management Support
- Cyber Security
Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
PandoLogic. Category:General, Location:Newton, MA-02458