Information systems technician jobs in Daly City, CA - 1,958 jobs
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Vanguard-Ip
Information systems technician job in Palo Alto, CA
A leading intellectual property firm located in California seeks candidates proficient in engineering and law for roles that intersect with technology giants. The ideal applicant will possess a degree in a relevant field and the capability to engage with technical and legal aspects of cutting-edge technologies including AI and robotics. This position promises opportunities in diverse fields including clean energy and healthcare innovation.
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$76k-129k yearly est. 1d ago
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Entry-Level Brand Technical Specialist
IBM Computing 4.7
Information systems technician job in San Francisco, CA
A leading technology firm is seeking a Brand Technical Specialist based in San Francisco, CA. This role focuses on building relationships with clients to understand their needs and delivering tailored technical solutions that address business challenges. A background in Computer Science or related fields, as well as strong communication skills, are essential. Candidates should be motivated self-starters ready to engage with new customers and achieve sales objectives. The position may require approximately 25% travel.
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$87k-110k yearly est. 4d ago
Information Technology Support Technician
The Mice Groups, Inc. 4.1
Information systems technician job in San Mateo, CA
As an IT Support Technician, you'll be responsible for ensuring smooth computer operations for end users. This includes handling help requests, troubleshooting hardware/software issues, and maintaining systems both remotely and onsite.
Key Responsibilities:
Respond to help desk requests via phone and ticketing systems
Troubleshoot Apple and Windows hardware/software issues
Perform routine maintenance and updates on workstations and servers
Maintain accurate documentation and customer databases
Assist users with purchasing decisions and provide excellent customer service
Create help sheets and knowledge base articles
Technical Skills Required:
Hands-on experience with Windows OS, Microsoft Office, antivirus/firewall tools
Familiarity with Active Directory, Exchange, and server environments (Windows Server 2008/2012/2016)
Experience with ticketing systems like Jira/Confluence and ConnectWise
Strong understanding of workstation/server hardware components
Soft Skills:
Excellent communication and interpersonal skills
Detail-oriented, self-motivated, and able to multitask in a fast-paced environment
• • Strong problem-solving abilities and customer service orientation
Pay for this position is based on market location and may vary depending on job-related knowledge, skills, and experience. As a contractor, you may also be eligible for health benefits such as health, dental, and vision as well as access to a 401K plan.
We are an equal-opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose the personal information of our candidates.
$48k-85k yearly est. 23h ago
Market Executive: Innovation Tech Banking MD
Jpmorgan Chase & Co 4.8
Information systems technician job in San Francisco, CA
A leading financial institution seeks a Market Executive in San Francisco to manage relationships within the Software Technology sector and lead banking teams. The candidate will focus on innovative startups and require 15+ years of experience in account management within a Commercial Bank. This role also demands strong communication and problem-solving skills. A competitive salary and benefits are offered for this full-time position, with an emphasis on industry trends and client acquisition.
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$72k-127k yearly est. 2d ago
Principal Enterprise IT Engineer
1X Technologies As
Information systems technician job in Palo Alto, CA
Principal Enterprise IT Engineer, IT & Security
About 1X We're an AI and robotics company based in Palo Alto, California, on a mission to build a truly abundant society through general-purpose robots capable of performing any kind of work autonomously. We believe that to truly understand the world and grow in intelligence, humanoid robots must live and learn alongside us. That's why we're focused on developing friendly home robots designed to integrate seamlessly into everyday life. We're looking for curious, driven, and passionate people who want to help shape the future of robotics and AI. If this mission excites you, we'd be thrilled to hear from you and explore how you might contribute to our journey.
Role Overview The Principal Enterprise IT Engineer will lead the strategy, architecture, and implementation of enterprise IT systems across the company. This role will define standards for identity, endpoint management, collaboration, and security while scaling IT infrastructure to support rapid organizational growth. You'll play a key leadership role, mentoring senior engineers and influencing cross-functional and executive stakeholders to align IT operations with strategic business needs.
Responsibilities
Define and drive enterprise IT strategy, architecture, and roadmaps across identity, collaboration, and device platforms
Lead administration and scaling of Google Workspace, Okta, Intune, and MDM platforms with a focus on Zero Trust principles
Develop and implement automation frameworks and scripting (Bash, Python, PowerShell) to streamline IT operations
Align IT systems with compliance standards (e.g., SOC2, ISO 27001) and proactively mitigate enterprise risks
Ensure seamless integration of IT systems with engineering, manufacturing, and robotics environments
Act as senior escalation point for IT operations, mentoring IT engineers and building a high-performance function
Influence executive and cross-functional stakeholders to ensure IT strategy supports business growth
Requirements
Expert-level knowledge of Google Workspace, Okta, Microsoft Intune, and MDM platforms across multiple OS (mac OS, Windows, iOS, Android)
Strong scripting and automation skills (Bash, Python, PowerShell); experience implementing Zero Trust security
Proven experience scaling IT systems globally in high-growth, cloud-first or hybrid environments
Ability to lead IT architecture initiatives and partner with executive and security leadership
Experience mentoring senior IT engineers and leading high-performance teams
Preferred: Familiarity with Terraform, Ansible, and IT support for robotics or engineering-heavy environments
Preferred: Certifications such as CISSP, Okta Certified Architect, Google Workspace Admin, or Microsoft Enterprise Mobility
Benefits & Compensation
Salary Range: $180,000 - $235,000
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Equal Opportunity Employer 1X is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, or any other characteristic protected under applicable federal, state, or local law.
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$180k-235k yearly 1d ago
Technical Product Support Specialist
Digilock
Information systems technician job in Petaluma, CA
We want to hear from you if you are passionate about helping customers and providing exceptional technical support!
As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products.
In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls.
This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us!
**This role is full-time, on-site in Petaluma, CA**
Responsibilities:
Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀)
Troubleshoot reported problems and get a full understanding of what the customer is asking for and why.
Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base.
Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s).
Identify process improvements and other product features to reduce the number of customer inquiries.
Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels.
Just be awesome and flexible.
Requirements:
Minimum of 2 years working in a Product Support or Customer Service role.
Not afraid of taking an unhappy customer and turning them into a happy one.
Strong analytical and critical thinking skills.
Able to work independently or in a team.
Strong organizational skills.
Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups.
Ability to learn new products, concepts, and eagerness to explore new technology.
Strong organizational and time management skills, with the ability to prioritize tasks effectively.
Excellent communication skills, both written and verbal.
Proficiency in Microsoft Office Suite and other relevant software applications.
Ability to maintain confidentiality and handle sensitive information with discretion.
Attention to detail and accuracy in all work tasks.
Why Should You Apply?
At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward.
We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
$47k-95k yearly est. 1d ago
IT Engineer - Onsite SF, Autonomous & Impactful
Hard Yaka
Information systems technician job in San Francisco, CA
A fast-growing tech company based in San Francisco seeks an experienced IT Engineer for contract work. You will manage IT operations, leading employee onboarding and troubleshooting. Candidates should have 3-5 years of experience in IT roles, with skills in Google Workspace and troubleshooting. The position requires reliable execution and communication skills. You will work in the office three days a week, participating in an innovative tech culture that values diversity and collaboration.
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$113k-161k yearly est. 3d ago
Data Technical PM
Biblioso
Information systems technician job in Mountain View, CA
Job Title: Technical Program Manager
Contract Type: 12- month contract (with possible extension)
not open for C2C or any third-party arrangements.
Summary
The company is seeking a highly motivated and technically skilled Technical Program Manager (TPM) to lead and oversee data annotation programs that power our cutting-edge AI research initiatives. This role sits at the intersection of program management, data operations, and AI/ML, and will play a pivotal part in ensuring that our data annotation efforts are scalable, high-quality, and aligned with the needs of our research and product teams.
You will collaborate closely with researchers, data scientists, ML engineers, and vendor operations to drive the end-to-end lifecycle of large-scale data labeling and curation efforts - from strategy and planning to execution, delivery, and quality evaluation.
Responsibilities
Program Ownership: Drive large-scale data annotation programs end-to-end, from scoping requirements to delivery and post-mortem analysis.
Cross-Functional Collaboration: Partner with AI Research leadership, AI researchers, data scientists, ML engineers, and product managers to define data needs, success metrics, and annotation guidelines.
Vendor & Workforce Management: Manage external annotation vendors and internal labeling teams, including contract negotiation, SLAs, quality standards, and throughput planning.
Quality & Process: Design and implement robust quality control pipelines, annotation tools, and feedback loops to ensure data quality at scale.
Tooling & Automation: Collaborate with engineering to improve annotation infrastructure, workflows, and data pipelines for efficiency and scalability.
Data Strategy & Governance: Contribute to data governance best practices, including privacy, security, ethics, and compliance in annotation workflows.
Reporting & Metrics: Define and track key program metrics (cost, quality, speed, volume), and regularly communicate progress to stakeholders and leadership.
Internal Adoption: Coordinate internal adoption of agentic AI products by building onboarding processes, workflows, and change management strategies.
Data Quality Leadership: Establish and standardize processes for measuring, monitoring, and improving data quality across datasets and annotation teams.
Customer Engagement: Collaborate with external customers and research partners on evaluation workshops, pilots, and feedback sessions to drive continuous improvement.
Competencies and Requirements
Bachelor's or Master's degree in a technical field (e.g. Computer Science, Data Science, Machine Learning, InformationSystems) or equivalent practical experience.
5+ years of experience in technical program management, project management, or operations in data-centric or AI/ML environments.
Strong understanding of ML development workflows, data pipelines, and annotation lifecycle.
Experience managing large-scale data labeling or data collection efforts, including working with third-party vendors.
Familiarity with big data platforms (e.g. Apache Spark, Databricks, Hadoop) and data warehousing concepts.
Excellent organizational, problem-solving, and communication skills with the ability to influence cross-functional stakeholders.
Proven track record of driving cross-functional teams to deliver complex technical projects on time and with high quality.
Excellent communication, negotiation and analytical skills, with the ability to document standard operating procedures and processes
Advanced working SQL Knowledge, Ability to build and maintain analytics to track, forecast, and visualize consumption through ad-hoc SQL, reports, and dashboards
Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
Self-motivated and able to work independently, as well as in a team environment.
Preferred good working knowledge of GPU technology and its applications in generative AI and machine learning.
Familiarity with big data technologies such as Apache Spark, Delta Lake, and MLflow is a plus.
Benefits
At Biblioso, we are committed to the well-being of our employees and offer a competitive benefits package to support their needs, including:
401(k) retirement plan
Disability coverage
Employee Assistance Program (EAP)
Life insurance
Health insurance
Paid sick time
We believe that investing in our team's well-being is essential for the success of our company.
Team Environment
In this role, the nature of the work is dynamic and requires a collaborative attitude. While you have specific duties, it's important to understand that the entire team is responsible for the final delivery, and this may occasionally involve taking on additional tasks outside your primary responsibilities. The ability to adapt and contribute wherever needed is key to succeeding in this environment.
Contact
Abier Nupen | ******************
This role is not open for C2C or any third-party arrangements.
$44k-80k yearly est. 4d ago
Tech Support Specialist
Advocates 4.4
Information systems technician job in San Francisco, CA
Advocate is a mission-driven organization helping people access the government benefits and support they deserve. We combine expert advocacy with technology to streamline complex processes for claimants. We're looking for a Tech Support Specialist who thrives on problem-solving, enjoys troubleshooting, and can build systems that prevent issues before they occur. This role is critical to keeping our day-to-day operations running smoothly while also helping us scale for the future.Responsibilities
Daily Troubleshooting & Support (50%)
Diagnose and resolve day-to-day technical issues such as: Broken or missing e-signature integrations, Workflow statuses not updating correctly, Medical records, case artifacts, or other files getting stuck in the system.
Monitor daily reports and logs for errors.
Serve as the first line of support for internal teams experiencing operational tech issues.
Escalate and coordinate fixes with engineering as needed.
Onboarding & IT Support (20%)
Set up accounts, access, and tools for new hires.
Maintain software licenses and user permissions across platforms.
Provide basic IT support for staff (e.g., troubleshooting email, Slack, Salesforce, etc.).
Systems & Process Improvement (30%)
Analyze recurring issues and implement improvements to reduce future problems.
Collaborate with operations and engineering to design scalable, reliable systems.
Create documentation and internal guides to streamline troubleshooting and onboarding.
Qualifications
Experience: 2-4 years in a technical operations, IT, or support engineering role.
Skills:
Strong troubleshooting ability across SaaS systems (CRM, workflow tools, integrations).
Comfortable navigating and fixing issues in Salesforce or similar platforms.
Basic IT support knowledge (identity management, access provisioning, device/software troubleshooting).
Mindset:
Problem-solver who enjoys “fixing what's broken” as much as preventing it from breaking again.
Detail-oriented but able to see the bigger picture when designing processes.
Thrives in a fast-paced, mission-driven environment.
$38k-46k yearly est. Auto-Apply 60d+ ago
Technology Support Specialist II
Latham & Watkins LLP 4.9
Information systems technician job in San Francisco, CA
About Latham & Watkins
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.
About the Role
The Technology Support Specialist II is an integral part of Latham's Technology & Information Services team and will be responsible for providing support to the office by resolving desktop, notebook, and remote computing issues, while providing support to printers, Multi-Functional Devices (MFDs), and mobile devices including configuring and troubleshooting. This role will be located in our San Francisco office. Please note that this role requires an in-office presence. The hours for this position are Monday - Friday, 7:30am - 4:00 PM.
Responsibilities & Qualifications
Other key responsibilities include:
Providing assistance to end users for firm-approved applications using a variety of different methods; applications include Microsoft Office, iManage, ChangePro, Intapp Time (DTE), Remote Desktop Services, VPN, and other applications as deemed necessary
Performing regular maintenance on desktop and notebook computers, printers, monitors and peripheral hardware
Setting up and configuring desktop and notebook computers and printers
Meeting and coordinating with other local Technology department members on product installation, training, and support, and assisting or running projects on various issues as needed
Setting up conference rooms to use technology services (e.g. presentations, video conferencing, and audio/visual elements)
Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
We'd love to hear from you if you:
Display knowledge and proficiency in a wide variety of software programs, including Windows OS and Microsoft Office 365 (Word, PowerPoint, Excel, and Outlook), iManage 10, and Litera ChangePro
Demonstrate advanced knowledge of standard hardware components and peripherals
Possess working knowledge of printer and MFD hardware/settings to perform basic support
And have:
A high school diploma or an equivalent
A bachelor's degree or an equivalent in Computer Science or InformationSystems, preferably
A minimum of two (2) years of technology support experience with PC hardware/software
A minimum of two (2) years of experience in a customer-focused role, preferably
Experience with software installations and upgrades, training, and technical documentation, preferably
Benefits & Additional Information
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:
Healthcare, life and disability insurance
A generous 401k plan
At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
Professional development programs
Employee discounts
Affinity groups, networks, and coalitions for lawyers and staff
Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please click the link below to review the Ordinance.
Please click here to review your rights under U.S. employment laws. #EntryLevel #wayup #LI-CC2
Pay Range USD $85,000.00 - USD $100,000.00 /Yr.
$85k-100k yearly Auto-Apply 13d ago
IT Support Specialist
Otter 4.4
Information systems technician job in Mountain View, CA
The Opportunity Join our mission to empower teams through technology that supports AI-powered productivity. As an IT Support Specialist, you'll play a hands-on role in maintaining and improving the systems, tools, and workflows that keep our engineers, AI researchers, and business teams running efficiently. You'll be the go-to expert for troubleshooting technical issues, managing devices and networks, and helping teams leverage the latest tools that power our AI-enhanced platform.
This is an exciting opportunity to work in a fast-paced, forward-thinking environment where IT meets artificial intelligence. You'll collaborate with talented engineers and operations leaders, gaining exposure to automation and AI-enabled tools that shape the future of work.
Your Impact
* Provide frontline IT support for employees across Windows and mac OS environments.
* Troubleshoot hardware, software, and network issues to ensure minimal downtime.
* Manage onboarding and offboarding processes, including device setup, access provisioning, and account management.
* Maintain and optimize company systems such as Google Workspace, Slack, and security tools.
* Support enterprise conference AV systems to ensure reliable and high-quality meeting experiences.
* Collaborate with teams managing Okta identity management systems and implement automation for provisioning, access control, and monitoring.
* Contribute to IT process documentation and help scale support operations as the company grows.
We're Looking For Someone Who
* 3+ years of IT support or systems administration experience in a fast-paced tech environment.
* Strong understanding of networking, endpoint management, and system security.
* Proficiency with Google Workspace administration and modern collaboration tools.
* Experience troubleshooting both hardware and software issues across multiple platforms.
* Excellent communication and problem-solving skills with a proactive, customer-first mindset.
* Eagerness to learn and work with emerging technologies, including AI-related tools and automation systems.
* BS degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Nice to Haves
* Experience with scripting or automation tools (Python, Bash, or PowerShell).
* Familiarity with identity management systems like Okta or Azure AD.
* Interest in AI tools, data workflows, or supporting teams that build AI-driven products.
About Otter.ai
We are in the business of shaping the future of work. Our mission is to make conversations more valuable. With over 1B meetings transcribed, Otter.ai is the world's leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla.
Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace. We provide reasonable accommodations for qualified applicants throughout the hiring process.
Accessibility & Accommodations
Otter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process. If you need assistance or an accommodation during any stage of the recruitment process, please contact *********** at least 3 business days before your interview.
* Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate
Salary range
Salary Range: $90,000 to $110,000 USD per year.
This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package.
#LI-Hybrid
$90k-110k yearly 8d ago
IT Support Specialist
Financial Services It 3.8
Information systems technician job in San Francisco, CA
Do you enjoy working with a variety of people and technologies each day?
Do you excel at providing technology and business solutions to smart, driven individuals?
If you answered yes to these questions then we have an exciting opportunity that's right up your alley.
We are seeking an IT Support Specialist with a solid background in end user support, Windows, Macs, and cloud systems to join our growing team in an important client-facing support capacity.
Job Description:
This is for a full-time, permanent position at growing IT consulting company allowing you to work with many different technologies but within a regular, stable base of clients.
As an IT Support Specialist, you will collaborate with employees to quickly resolve any technical issues interrupting their productivity. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You have experience working with both email, phone, and walk up support.
Customer service expertise is essential.
Our capital management clients have over $150B under management and we work with some of the Bay Area's most prestigious independent schools.
Qualifications:
3 to 5 years of IT industry experience
End user support experience for Windows and MacOS
A drive to assist customers and solve their technical problems
Work with various IT departments and the IT Support team to be the point person at the office to perform important tasks: troubleshooting network connectivity, testing Audio/Visual (AV) equipment, and handling inventory, for starters
Image Windows, and configure these computers for employees
Answer questions and provide support for employees in person, at our offices, and online (via email, Slack, and tickets)
A strong understanding of connecting computers to networks, especially over wifi and VPN
Management of mobile devices (iPhone/Android) in a corporate environment
Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly (especially with demanding, high touch executive level clients)
Problem solving and intuitive troubleshooting skills
Perform small project-based work to improve IT and other systems
Showcase your knowledge by training other employees on new applications, hardware, and more
Ability to lift 50+ lbs computer equipment and hardware, climb ladders, and use hand tools where necessary
Ability to work occasional weekend days
Does this opportunity interest you?
If you are eager to expand your expertise by rolling up your sleeves and diving into a high-profile role, join us today to help continue providing best-in-class technology solutions and service!
About us:
Founded in 2007, and profitable since inception, our company is self-funded with no outside investors. Every member of the management team has over 20 years of experience in the industry. Our employees work hard, enjoy their work, and have a life outside of work too.
We provide best of breed technology solutions to SMB clients that have Fortune 500 technology needs. Our customers include Venture Capital, Private Equity, Hedge Funds, independent schools, and technology startups (our investment firm customers have over $150 Billion, combined, under management).
We create tailored IT solutions for companies that need well-managed, secure, highly available, disaster recovery protected systems. We augment IT departments by bringing special expertise and experience and are the IT department for clients without IT staff, who require high-touch support and superior systems management. We provide monitoring and remote management of systems, along with managed services.
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$48k-93k yearly est. 19d ago
Help desk Support
Mindlance 4.6
Information systems technician job in San Francisco, CA
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************
Job Description:
The Sr. Analyst will be the primary support for an inventory management and merchandising decision support system and business process. This person will partner cross-brand and with Gap Inc teams to resolve issues with the system and identify opportunities for improvement in support of business end users.
What you get to do:
Serve as the primary contact for user support issues; manage day to day process, issue prioritization, trouble shooting and communication of status and resolution to impacted parties and key stakeholders
Partner with project, product management and technical teams as needed to align on approach to drive issue resolution
Responsible for providing research, analysis, and support for identifying, evaluating, and resolving Inventory Management process and system opportunities
Own and manage small projects or parts of larger initiatives, including identification of key issues, work planning, analysis, development of conclusions, and presentation of findings
Provide user acceptance testing at a feature level and present new features to users in both a 1:1 and group setting
Build relationships with project teams, product managers and business and technology partners to champion the needs of the business and drive continuous service improvement
Skills and Competencies:
Proven track-record as a team member contributing to success of business initiatives or priorities, (i.e. - meeting customer needs, achieving business objectives, delivering great, quality service)
Demonstrated ability to work independently and manage time effectively to drive for results
Demonstrated analysis and problem solving skills; detail-orientation; excellent follow through
Learns on the fly; able to assume larger scope and more visible or complex projects over time
Effectively communicate results from research and analysis both verbally and in writing to business and other key stakeholders demonstrating command of all facts
Demonstrated ability to juggle and respond to competing priorities with input from supervisor; able to successfully operate in areas of uncertainty and ambiguity
Develop business and product knowledge - deep understanding of how the product works and how the business uses it every day to understand business impact of issues, and prioritize and solve problems
Build relationships and develop expertise through partnering & collaboration with business and technology experts
Present a calm demeanor and attentive listening to understand customer perspectives and needs and communicate to business partners using positive language skills
Seek and apply feedback to improve performance; take initiative to develop self & others
Qualifications & Job Requirements:
2-4 year work experience required
BA/BS required
Excellent customer service and communication skills
Marketplace experience in an apparel retail environment (stores and/or online) or supply chain / merchandising / inventory management industry preferred
Additional Information
To discuss on this opportunity feel free to reach Raghu Varun
Call on ************ or email your resume to ************************
$41k-66k yearly est. Easy Apply 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information systems technician job in Daly City, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$37k-53k yearly est. 37d ago
Technical Support Specialist - East Coast
Airtable 4.2
Information systems technician job in San Francisco, CA
The Enterprise Technical Support Team at Airtable plays a pivotal role in helping our customers unlock the full potential of our platform. We work closely with an exciting range of customers to solve complex business challenges and ensure they achieve their goals while seamlessly navigating Airtable's features and capabilities.
As an Enterprise Technical Support Specialist, you'll be the trusted technical expert for our enterprise customers. You'll respond to inquiries, troubleshoot complex issues, and collaborate with cross-functional teams to deliver exceptional support. Your role will be key to ensuring our customers achieve their business goals while seamlessly navigating Airtable's features and capabilities.
What you'll do
* Provide expert troubleshooting and guidance on technical issues across multiple channels (email, video calls).
* Deliver a world-class customer experience by actively listening to concerns, empathizing with customers, and resolving issues in a timely and effective manner. Use your communication skills to relay valuable feedback to product and engineering teams to improve our platform and support processes.
* For complex issues, you'll know when to escalate to senior technical teams or other relevant stakeholders, ensuring a smooth transition and swift resolution for the customer.
* Accurately document all customer interactions and technical issues in Salesforce, and track trends to help identify opportunities for process and product improvements.
* Contribute to the continuous growth of Airtable's knowledge base by creating and updating helpful resources based on customer interactions.
* Stay ahead of new features and product updates. You'll educate customers on best practices and help them leverage Airtable to optimize their workflows and business processes.
Who you are
* You have experience with Airtable, whether personally or professionally, and you're excited about helping others discover how it can transform their business.
* You've worked in an enterprise-focused technical support role, especially within a B2B tech environment, where you've made a meaningful impact on customer success.
* You excel in both written and verbal communication, and you know how to tailor your message to a wide variety of audiences.
* You enjoy solving complex problems, leveraging your strong analytical skills and technical aptitude to navigate challenges and find creative solutions.
* You're naturally curious, and you thrive in environments where you're expected to dive deep into technical issues and continuously learn.
* You have a strong, self-driven desire to exceed expectations and continuously improve your performance.
* You have experience with tools like Salesforce, Confluence, G Suite, and enterprise-level technology. A solid understanding of concepts such as relational databases, REST APIs, and writing formulas is a plus.
Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant.
VEVRAA-Federal Contractor
If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.
#LI-Remote
$77k-126k yearly est. Auto-Apply 60d+ ago
IT Support Specialist
Clarke Consulting 4.3
Information systems technician job in South San Francisco, CA
We are seeking IT Support Specialists to work in a consulting environment for a variety of clients, primarily in the biotechnology industry.
Currently hiring for full-time, onsite work only. You will be required to provide your own travel to client sites located mostly in San Francisco and San Mateo Counties. Most client sites are within a 20 minute drive from SFO Airport.
Preference is given to applicants with a Bachelor's Degree from a 4 year college.
Job Requirements
This position involves working with a team of consultants and following the direction and guidance of a senior staff member and/or technical lead.
Your customer service and people skills are paramount, but you will need to be comfortable working with desktops/laptops, mobile device hardware, and common software applications like Microsoft Office.
Our company supports Windows and Mac at the desktop, as well as a variety of server platforms and enterprise hardware.
Front-line support - resolution of customer support issues in-person and by email/phone/zoom/slack/etc.
laptop setups and onboarding/training
user account administration and audits
ticket queue management
printer/monitor/peripheral troubleshooting
specifying computer hardware and software for purchase
security and management software deployment
General troubleshooting/problem resolution
This position offers a flexible (even part time) schedule with excellent compensation, health benefits, 401k, a relaxed small business environment, and a friendly client base.
Please submit a resume with cover letter or email detailing your interest, qualifications, and salary requirements.
$47k-80k yearly est. Auto-Apply 60d+ ago
Help Desk Technician
Neovera 3.8
Information systems technician job in San Francisco, CA
Neovera is a leading cybersecurity firm dedicated to protecting businesses from digital threats. Our innovative solutions and expert team ensure our clients' data and systems are secure.
Under the direction of the Manager, Systems Engineering, the Help Desk Technician provides second level phone and in-person support to users for e-mail, connectivity, networking, operating system, and application issues; responsible for generating support tickets, troubleshooting IT related problems and escalating trouble tickets as necessary to specialized staff for resolution. The Help Desk Technician will also participate in project-based work such as upgrades, installations, etc. and must be effective in interpersonal communication and problem solving.
Key responsibilities include but are not limited to:
Provide exceptional customer service to all users
Respond to inquiries and requests for assistance from end users via telephone, email and ticketing system
Analyze/troubleshoot all levels of desktop, application, and network issues (Tier 1 and 2)
Document, track and monitor technical issues to ensure timely resolution
Document changes in IT inventory and asset management systems
Provide timely and thorough input for regular status reporting
Provide computer hardware and software setup, repair, upgrading, and troubleshooting
Perform add/modify/delete of user profiles and accounts
Assist in help desk documentation
PC Hardware, BIOS, Drivers etc.
Phone/AV support
Mobile support for wireless devices (intune)
Perform other duties and special projects as required
Qualifications
Required Skills
Excellent oral and communication skills (client-facing)
4+ years of relevant work experience administering a Windows Servers, 365 administration, and other mission critical enterprise level systems
Experience with Microsoft Office Suite, Windows 10/11 OS, PC hardware support, MAC support, Antivirus Software, Imaging
Experience supporting users in an Office 365 organization
Experience supporting Salesforce
Experience supporting Slack and Zoom
General knowledge of Help Desk ticketing systems ( Jira, ServiceNow.)
Experience developing process and procedures for end-user instructional use
Candidate must be a quick learner with exceptional customer service skills
A pro-active mind-set with a focus on constant improvement and follow through at all levels
Strong technical problem-solving skills
Ability to take ownership of issues, work independently or escalate as needed, and find creative ways to resolve problems
Desired Skills
Experience in working with or for an MSP/ Financial Environment
Experience with supporting Apple Laptops a plus
Experience with Carbon Black, NetSkope a plus
Prior consulting experience a plus
Curiosity and strong desire to constantly learn
A self-starter with the ability to work in a fast-paced and ever-changing environment
Strong ability to balance multiple priorities in a high-demand environment
$52k-83k yearly est. 17d ago
Information Technology Graduate- US
Aveva
Information systems technician job in San Leandro, CA
**AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.**
**We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.**
**If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers (**************************************** .**
**For more information about our privacy policy and how to manage cookies, visit our** **Privacy Policy (**************************************************************************************************************************** **.**
**Job Title:** Information Technology Graduate
**Employment type:** Full-time
**Work Type** : Hybrid (3 days a week in office)
**Work Authorization** : This application is intended for candidates that are eligible for full-time work authorization in the United States upon completing their education.
Please be prepared to answer the following in your application:
+ Do you now, or will you in the future, require sponsorship for employment visa status (e.g. H-1B, F-1, CPT, OPT visa status, etc.) to work legally in the United States?
**Benefits:**
+ Competitive pay
+ Mentorship: You will be assigned a technical mentor to guide you during your graduate program
+ Continuous Learning: You will be supported to gain the relevant professional development to support your work
+ A comprehensive graduate development program
**Location:** San Leandro, CA
**About Us:**
At Aveva, we value innovation, dedication, and the pursuit of excellence. We are a dynamic and forward-thinking organization that offers a collaborative and supportive work environment. As a growing company, we are committed to providing valuable learning experiences to talented individuals who are willing to invest in their future.
**What We Offer:**
**Learning and Development:**
You will have the chance to work alongside experienced professionals who are passionate about sharing their knowledge. We provide hands-on training and opportunities to enhance your skills in various areas. You will join the AVEVA Graduate Development Programme too.
**Mentorship:**
Our team is dedicated to helping you succeed. You will be paired with a mentor who will guide you throughout your graduate programme, offering insights and advice.
**Real-World Experience:**
Gain practical experience in your field of interest. This programme will give you exposure to a range of IT teams across AVEVA to truly build your knowledge and skills.
**Networking:**
Connect with industry professionals, build valuable relationships, and expand your network for future career opportunities.
**Position Overview:**
24-month rotational graduate program with 6-month assignments across four key areas of the IT function at AVEVA. The assignments will cover critical IT activities in areas such as business relationship management, architecture, digital delivery, end user enablement, infrastructure delivery as well as projects and portfolio management.
You will build essential experience working with our internal customers from our R&D teams through to our Finance and People teams. You will also work alongside vendors to complete some in house or customer projects.
You will be supported to gain the relevant professional qualifications to support your assignments like PMI, TOGA or ITIL methodologies amongst others. Training will be a mix of classroom style and on the job training.
**Qualifications:**
We are open to applications from a wide range of disciplines including but not exclusively - **IT, Business, Technology, Computer Sciences, Engineering, Commercial.**
+ Bachelor's degree in a related field or equivalent work experience.
+ Proven experience in computer troubleshooting and support.
+ Strong problem-solving skills.
+ Excellent communication and interpersonal skills.
+ Knowledge of Operating Systems, Microsoft Office, and basic networking concepts.
+ Familiarity with remote support tools and Active Directory.
+ Ability to adapt to a global and diverse user base.
**The interview selection process will begin in January/February 2026.**
AVEVA requires all successful applicants to undergo and pass a drug screen before they start employment. All drug screens are in accordance with federal laws and regulations.
Find out more: ***************************************
**Salary Range:**
$79,500.00 - $132,500.00
**This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training.**
**USA Benefits:** Competitive salary; high quality healthcare; 401(k) with 6% employer match; FSA and supplemental insurance; paid parental leave; 20 days PTO with increase for time served; 7 days of sick time; 3 days paid volunteering; flexible lifestyle benefits (commuter plans, backup care, emergency leave and fitness/education reimbursement opportunities)
**AVEVA requires all successful applicants to undergo and pass a comprehensive background check and drug screen before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.** **All drug screens are in accordance with federal laws and regulations.**
**AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.** **AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify AVEVA at** **recruitingaccommodations@aveva.com** **. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.**
**Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.**
Empowering you with pioneering tech
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.
We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.
If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers (**************************************** .
For more information about our privacy policy and how to manage cookies, visit our Privacy Policy (*********************************************************************************************************************** .
$79.5k-132.5k yearly 42d ago
Information Technology Graduate- US
Aveva Group Plc
Information systems technician job in San Leandro, CA
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.
If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.
For more information about our privacy policy and how to manage cookies, visit our Privacy Policy.
Job Title:Information Technology Graduate
Employment type: Full-time
Work Type: Hybrid (3 days a week in office)
Work Authorization: This application is intended for candidates that are eligible for full-time work authorization in the United States upon completing their education.
Please be prepared to answer the following in your application:
* Do you now, or will you in the future, require sponsorship for employment visa status (e.g. H-1B, F-1, CPT, OPT visa status, etc.) to work legally in the United States?
Benefits:
* Competitive pay
* Mentorship: You will be assigned a technical mentor to guide you during your graduate program
* Continuous Learning: You will be supported to gain the relevant professional development to support your work
* A comprehensive graduate development program
Location: San Leandro, CA
About Us:
At Aveva, we value innovation, dedication, and the pursuit of excellence. We are a dynamic and forward-thinking organization that offers a collaborative and supportive work environment. As a growing company, we are committed to providing valuable learning experiences to talented individuals who are willing to invest in their future.
What We Offer:
Learning and Development:
You will have the chance to work alongside experienced professionals who are passionate about sharing their knowledge. We provide hands-on training and opportunities to enhance your skills in various areas. You will join the AVEVA Graduate Development Programme too.
Mentorship:
Our team is dedicated to helping you succeed. You will be paired with a mentor who will guide you throughout your graduate programme, offering insights and advice.
Real-World Experience:
Gain practical experience in your field of interest. This programme will give you exposure to a range of IT teams across AVEVA to truly build your knowledge and skills.
Networking:
Connect with industry professionals, build valuable relationships, and expand your network for future career opportunities.
Position Overview:
24-month rotational graduate program with 6-month assignments across four key areas of the IT function at AVEVA. The assignments will cover critical IT activities in areas such as business relationship management, architecture, digital delivery, end user enablement, infrastructure delivery as well as projects and portfolio management.
You will build essential experience working with our internal customers from our R&D teams through to our Finance and People teams. You will also work alongside vendors to complete some in house or customer projects.
You will be supported to gain the relevant professional qualifications to support your assignments like PMI, TOGA or ITIL methodologies amongst others. Training will be a mix of classroom style and on the job training.
Qualifications:
We are open to applications from a wide range of disciplines including but not exclusively - IT, Business, Technology, Computer Sciences, Engineering, Commercial.
* Bachelor's degree in a related field or equivalent work experience.
* Proven experience in computer troubleshooting and support.
* Strong problem-solving skills.
* Excellent communication and interpersonal skills.
* Knowledge of Operating Systems, Microsoft Office, and basic networking concepts.
* Familiarity with remote support tools and Active Directory.
* Ability to adapt to a global and diverse user base.
The interview selection process will begin in January/February 2026.
AVEVA requires all successful applicants to undergo and pass a drug screen before they start employment. All drug screens are in accordance with federal laws and regulations.
Find out more: ***************************************
Salary Range:
$79,500.00 - $132,500.00
This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training.
USA Benefits: Competitive salary; high quality healthcare; 401(k) with 6% employer match; FSA and supplemental insurance; paid parental leave; 20 days PTO with increase for time served; 7 days of sick time; 3 days paid volunteering; flexible lifestyle benefits (commuter plans, backup care, emergency leave and fitness/education reimbursement opportunities)
AVEVA requires all successful applicants to undergo and pass a comprehensive background check and drug screen before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria. All drug screens are in accordance with federal laws and regulations.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify AVEVA at recruitingaccommodations@aveva.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.
$79.5k-132.5k yearly 42d ago
desktop support
Artech Information System 4.8
Information systems technician job in San Francisco, CA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Deskside Support Representative Distributed Client Services
Location: San Francisco, CA
Duration: 1 year (with possible extension)
Job Description:
Win7/Win XP OS support
Skills Overview (list or overview) Deskside Support Tech.
Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve tickets remotely, work with SCCD.
Additional Information
For more information, Please contact
Shubham
************
$48k-65k yearly est. 1d ago
Learn more about information systems technician jobs
How much does an information systems technician earn in Daly City, CA?
The average information systems technician in Daly City, CA earns between $36,000 and $107,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.
Average information systems technician salary in Daly City, CA
$62,000
What are the biggest employers of Information Systems Technicians in Daly City, CA?
The biggest employers of Information Systems Technicians in Daly City, CA are: