Information Systems Technician Jobs in Danbury, CT

Sr Desktop Support / 55-60hr / Onsite / Fairfield County, CT We are seeking a highly skilled Senior Desktop Support Specialist to provide top-tier technical support for our trading floor and broader end-user computing environment. This role demands deep expertise in Windows-based systems, Office 365, Azure, Active Directory, and networking, along with the urgency and precision required to support fast-paced, high-stakes trading operations. Key Responsibilities: Provide hands-on support for trading floor users, ensuring minimal downtime and immediate response to technical issues. Troubleshoot and resolve issues related to Windows OS, Office 365, Azure AD, desktop applications, and custom trading tools. Manage Active Directory user accounts, permissions, and GPO configurations. Monitor and support LAN/WAN connectivity, including routers, switches, VPNs, and network printers. Assist in the deployment and maintenance of end-user hardware, including desktops, laptops, thin clients, and peripherals. Support unified communications tools and VoIP systems used in trading environments. Collaborate with infrastructure and application teams to resolve escalated issues and implement solutions. Document procedures, configurations, and knowledge base articles for ongoing support and training. Requirements: 5+ years of experience in desktop support, with at least 2 supporting trading or financial services environments. Strong knowledge of Windows 10/11, Office 365, Active Directory, Azure, and networking protocols. Experience supporting low-latency environments and high-pressure users such as traders or executives.

Gunner is the Uncontractor! A premier home improvement company that delivers the customer experience every homeowner truly deserves. Gunner is #17 of New England's fastest growing companies and most recently, our online roofing platform was named a winner of the Good Housekeeping's 2024 and 2023 Home Renovation Awards! As such, we're expanding nationally and looking for a Sales Representative to join our team! **Scroll down for our benefits and compensation package!** We're looking for a Security and Help Desk Specialist to join our team and be the go-to expert for all things IT and mitigating cybersecurity risk. From setting up workstations to keeping our network safe, this role is essential to supporting our people and protecting our systems. If you're someone who thrives on problem-solving, enjoys working hands-on with tech, and can stay cool under pressure, keep reading - this could be your next great opportunity. Job Duties: Maintain and troubleshoot servers, networking equipment, Wi-Fi, printers, and AV systems Be the first point of contact for internal IT issues, including hardware, software, and network access Set up and decommission employee workstations, phones, and user accounts Track and resolve help desk tickets in a timely manner Manage badge access, security cameras, and physical access control systems Monitor systems for suspicious activity or vulnerabilities Assist in implementing cybersecurity tools and protocols Respond to and document security incidents Support IT compliance efforts by following policies and security standards Requirements: 4 plus years of experience in IT support, infrastructure, or physical security systems. Knowledge of Google Workspace Familiarity with Windows, mac OS, and basic Linux environments Calm and professional demeanor when assisting internal users Strong problem-solving and troubleshooting skills CompTIA Security+, CCNA Security, or similar certifications preferred Ability to lift and move hardware (up to 50 lbs) Benefits: Base salary: $60,000-$70,000 An unmatched company culture!! 401K Retirement Plan (after 6 months) with company match United Healthcare (Health, Dental & Vision) with company contribution (after 60 days) Unlimited Vacation Day Plan (after 60 days) Company iPhone and MacBook

We're looking for a proactive IT professional to support and enhance our internal technology environment. This role involves hands-on support, system administration, and helping shape our secure, scalable, and reliable tech infrastructure. What You'll Do: Set up and configure workstations, meeting spaces, applications, and internal tools to ensure a smooth user experience Drive the implementation of secure IT practices across hardware and software environments Help integrate third-party cloud solutions into our internal systems and workflows Troubleshoot user issues, respond to support requests, and handle technical escalations Roll out and maintain an internal helpdesk system to track and manage IT issues Oversee account management, device provisioning, and access control using tools like SSO and Active Directory Support infrastructure protection efforts through proactive monitoring and security initiatives Administer telephony and communication systems, as well as local networking components Contribute to the design, testing, and documentation of IT systems to ensure seamless integration and performance Provide support for secure collaboration tools, including internal SharePoint environments What We're Looking For: 2+ years of experience in an IT support or systems role A degree in a technical field such as Computer Science or Information Technology (or equivalent experience) Strong working knowledge of operating systems, enterprise software, backup systems, and monitoring tools High attention to detail with strong troubleshooting and organizational skills Committed to maintaining confidentiality and protecting sensitive data A customer-first mindset with a focus on responsive and clear communication Ability to work collaboratively in a team environment

Direct Placement Title or Role: Help Desk Support Compensation: Up to 55K/yr., commensurate with experience. Company Description: RCM is a leading provider of Business, IT, and Engineering Services to over 1,000 clients in the commercial marketplace. RCM partners with clients to define, implement and manage a broad range of technologies across multiple platforms, systems, and networks. Our broad geographic presence ensures that a proven and reliable tactical and strategic capability is available and deployable virtually everywhere in North America. Position Description: Provide IT Help Desk support to the internal and external end-user community Responsibilities: Deploy, configure, and troubleshoot laptops, desktops, smartphones, tablets, VPNs, antivirus, printers, and scanners. Install, configure, and troubleshoot hardware and software applications. Manage new user setups and configurations, including Active Directory and Office 365 accounts. Process and document Helpdesk requests according to SLAs, escalating as needed. Participate in a 24x7 on-call rotation. Track and audit hardware and software licensing. Perform hardware and software procurement. Adhere to HIPAA best practices and policies. Create and maintain detailed incident records and SOPs. Utilize computer imaging solutions, preferably MS SCCM and WDS. Perform workstation builds, desktop/laptop repairs, and printer configuration. Qualifications: Proficiency in Windows, Office 365, VPN, iPhone/iPad devices, Android, antivirus software, network connectivity, and printer/drive mappings. Experience with MS Active Directory, Office 365, MS Teams, Group Policies, DNS, DHCP, and IP Networking. Strong hardware and software troubleshooting skills. Ability to explain complex technical concepts to non-technical users. Proficient analytical problem isolation and troubleshooting skills. Experience ticketing systems. Education & Certifications: Bachelor's or Associate's degree in Computer/IT, or equivalent experience. Microsoft certifications are a plus. Recent graduates considered. Benefits: 401K Medical / Dental / Vision Equal Opportunity Statement: RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Pay Transparency: RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices. Disclaimer: This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Insight Global is looking for an on-site desktop support technician in support of a semiconductor company in Wilton, CT. This person provides technical assistance to computer users. Configures troubleshoots and supports desktops/laptops, peripherals, and cell phones. Answers questions and resolves computer problems for clients in person, via telephone or electronically. Provide assistance concerning the use of computer hardware and software, including printing, installation, office products, electronic mail, and operating systems. Offers comprehensive benefits package including medical, dental and vision plans, and 401(K). Pay: $25 - $28/hour. Will be onsite 5x a week in office (M-F). This will be a 6 month contract that could potentially be extended or converted perm depending on performance.

Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer in Stamford Ct. We will be building out a new environment with state of the art technology. Your key responsibilities include: Act as a first point of contact for users striving towards first call resolution but able to escalate when needed. Deliver advanced hands-on and remote support for critical end-user computing tasks, such as telephony (Cisco and dealer voice), mobile devices (iOS and Android), and video conferencing systems (Zoom). Engage in collaborative efforts with second and third level technology teams, both domestically and internationally, to resolve complex or urgent issues. Create and manage detailed logs of incidents and requests, identifying trends. Handle user requests and incidents through multiple channels including walk-ups, chats, email, MS Teams, and ticketing systems. Building and deploying PCs and laptops.

Must Have Technical/Functional Skills • 3-5 years of experience in third-party security assessments, Secure SDLC, and security control validation. • Strong knowledge of Secure Software Development Framework (SSDF) and Secure SDLC methodologies. • Hands-on experience implementing security processes in ServiceNow UDCRM. • Experience with security control frameworks such as NIST SSDF, ISO 27001, SOC 2, PCI DSS, and OWASP. • Knowledge of security testing tools like SAST, DAST, SCA, CSPM, and SIEM. • Strong analytical skills with the ability to assess security risks and implement mitigation plans. • Security certifications such as CISSP, CSSLP, CTPRP, CISM, or CRISC. • Experience with vendor risk management (VRM) programs and regulatory compliance. • Familiarity with DevSecOps, container security, cloud security (AWS, Azure, GCP), and Infrastructure as • Code (IaC) security. • ServiceNow certifications (e.g., Certified Implementation Specialist - Risk and Compliance). Roles & Responsibilities • Develop and implement a structured Secure Software Development Framework (SSDF) for onboarding third-party vendors. • Define and enforce security control requirements for vendors at each phase of the Secure SDLC. • Evaluate vendors' software development practices, security policies, and risk management capabilities. • Ensure vendors adhere to secure coding, threat modeling, and security testing (SAST, DAST, SCA). • Collaborate with procurement, legal, and compliance teams to incorporate security standards into vendor agreements. • Define and validate security controls required for third-party vendor engagements. • Assess vendor compliance with industry standards such as NIST SSDF, ISO 27001, SOC 2, PCI DSS, and CIS Benchmarks. • Work with internal security and risk teams to document and track security findings related to vendors. • Establish continuous monitoring processes for third-party security risks. • Configure and optimize the ServiceNow GRC module to support third-party vendor onboarding and control validation. • Automate security control assessment workflows within ServiceNow GRC. • Develop risk scoring mechanisms and vendor compliance tracking dashboards in ServiceNow. • Integrate UDCRM with security tools to enable automated evidence collection and risk analysis. • Provide training and support on ServiceNow GRC security workflows for internal teams. Salary Range-$115,000-$125,000 a year #LI-KR1

Contract Orangeburg, NY Responsibilities: Improve operational efficiency by championing standardization and innovation Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution Be ambitious, able to work independently & in a team environment under deadlines Be process-oriented and help develop runbooks and other technical documentation Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts Requirements: 2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.) A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience Experience working with Salt or Ansible for orchestration (preferably Salt) Excellent written and verbal communications interpersonal and customer service skills Working knowledge of: Jira concepts and SDLC framework Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)

Top-Tier Hedge Fund in Stamford, Connecticut is looking for a Derivatives Trade Support Associate! Responsibilities: Working with Fixed Income, Equity, FX, Swaps, Futures and Options Responsible for booking, capturing and reconciling trades Processing Corporate Actions and settling trades Qualifications: 1-3 years experience working within the Middle Office/Operations at Hedge Fund or Sell-Side Investment Bank Prior experience with Fixed Income or Equity Products is required Strong Excel Skills (Macros, VBA, Etc.) Strong written and verbal communication skills BS/BA in accounting, finance, economics, etc. Ability to multitask

As the Retail Technology Services Analyst, you will be responsible for analyzing, supporting, and optimizing retail technology systems within the grocery distribution network. This role ensures the smooth operation of point-of-sale (POS) systems, digital payment solutions and inventory management software by identifying system inefficiencies, troubleshooting technical issues, and assisting in new technology implementations. The Retail Technology Services Analyst collaborates with IT teams, retail partners, operations, and vendors to enhance system performance and support business growth. Responsibilities: Analyze and assist with maintaining POS systems, pricing tools, digital payments, and retail inventory management systems. Identify and troubleshoot technical issues, connectivity problems, and system errors. Track and analyze system performance, downtime, and transaction processing speeds. Provide insights into checkout efficiency, pricing accuracy, and sales data trends to optimize retail operations. Identify opportunities for process automation and system enhancements. Provide technical support and training to retail employees on new retail technology implementations. Assist in user testing and feedback collection for new software updates and system improvements. Collaborate with IT teams to manage cybersecurity risks, data protection policies, and compliance requirements. Support vendor relationships by assisting in troubleshooting service issues and ensuring SLAs are met. Coordinate with third-party technology providers to ensure timely updates and support. Help evaluate new retail technology solutions to enhance store operations and customer experience. Ensure compliance with PCI DSS, cybersecurity protocols, and data privacy regulations. Assist in maintaining proper documentation of retail system configurations, updates, and security policies. Performing other duties as assigned by leadership Environment: Office Environment - 65*F - 75*F Experience: Preferred: Two (2) years of experience retail technology services, IT support, or business analysis within grocery distribution or retail environments. Preferred: Experience working with POS systems such as NCR, SMS Lock, and RORC, pricing software, e-commerce platforms, and inventory management tools. Preferred: Bachelors degree in Information Technology, Computer Science, Business Administration, or a related field. Preferred: Proficiency in English (written and verbal) to effectively communicate with associates and leadership Skills: Physical abilities: Ability to stand, walk and sit throughout your day; Walking on a variety of flooring such as carpet, concrete, tile etc; Strong communication Skills: Ability to provide & receive constructive feedback; communication of expectations and directions clearly Building a team-based environment: Effective coaching, facilitation, presentation and team-building skills; inclusive decision making Project Management: Results driven regarding implemented KPI's/Metrics; willingness to participate in continuous improvement projects; managing multiple deadline-based projects Quality: Maintain integrity and high standards of product handling from all perspectives Safety Culture: Maintain and drive safety policies to all associates; driving for accountability of safe practices throughout shift

Why We Need You WAZER has created the world's first desktop waterjet, bringing this digital manufacturing technology to every shop. WAZER is a fast-growing hardware tech startup, and to achieve our goals we need a generalist who can wear lots of different hats to help grow the business. With thousands of units sold across dozens of industries and over 60 countries, WAZER has demonstrated product-market fit and a large need in the market for our solutions. There are lots of possibilities to scale the business, and we need someone to prototype and implement scaling initiatives quickly and then build systems to double down on the ones that work. Your Daily Role Work directly with the CEO on new Sales and Marketing growth initiatives Marketing Prototype new Marketing channels (could be events, outbound email, influencers, or others) Build systems to scale successful marketing channels Design experiments to improve digital advertising performance Sales Be the main point of contact with our existing resellers, conduct regular business reviews and aggregate sales data. Discover and implement ways of growing sales for under-performing, high-potential existing resellers. Prototype new Sales channels (could be partnerships with complimentary companies, manufacturing reps, enterprise sales, bulk discounts for groups of buyers, or others) Source and onboard new resellers in key markets where we are underrepresented Designs and implements improvement projects for our internal sales and/or marketing systems Finance Responsible for submitting monthly accounting reports to our bookkeeping firm Designing systems to improve our bookkeeping reporting processes Producing reports needed for income tax purposes Responsible for sales tax compliance, ensuring we properly collect sales tax and working with our vendor to file returns and remit sales tax, and completing new state registrations when economic nexus is attained. Qualifications You are a Generalist. You are Exceptional at learning quickly. Productive. Get things done with limited resources. A creative problem solver. You can design solutions to a wide variety of problems. Deeply curious about how things work and why. A systems thinker. You can zoom out and recognize how functions connect through inputs and outputs. Process oriented. You can think through and articulate the purpose of a project and then scope out that project with a scope that clearly relates back to the stated purpose. You don't get tied to a particular solution at the onset of a project. You prefer to define needs and requirements prior to considering solutions. Compensation Compensation includes salary, bonus, equity, paid-time-off and health benefits. Location & Environment WAZER is located in Yonkers, NY. This is a 100% onsite role. You'll be working in an environment that is simultaneously our office, ideation studio, research lab, workshop and fulfillment center, all under one roof. This allows us to collaborate and learn each other's area of expertise, providing better solutions to our customers. Our facility becomes a playground in the off hours. You are encouraged to design, make, and work on whatever personal projects you may have at the time. You will see electric vehicles, race car parts, plants, and art pieces around the office. Who knows what inspiration we use for the next problem we need to solve at WAZER!

Our client, a private investment firm based in Stamford, CT, is seeking to add an HRIS manager to their small HR team. his role will be instrumental in supporting the daily operations of our HR systems, maintaining data integrity, and contributing to process improvements across the employee lifecycle. The position will be hybrid .Responsibilitie sMaintain and update employee records and organizational data in the HRIS system .Process employee lifecycle changes including new hires, transfers, and terminations .Conduct routine audits to ensure data accuracy and compliance with company policies .Generate recurring and ad hoc reports to support HR, Finance, Compliance, and senior leadership .Support HRIS system migration projects, including data mapping, testing, validation, and documentation .Assist with system upgrades and enhancements, including participation in testing and rollout .Provide Tier 1 support for HRIS users; troubleshoot issues and escalate when needed .Maintain process documentation and user training materials .Ensure compliance with data privacy, security, and internal control standards .Support internal audits and regulatory data requests .Requirement sBachelor's degree in Human Resources, Business, Information Systems, or a related field .1-3 years of experience in HR operations or HR systems support .Strong attention to detail and commitment to data integrity .Solid Excel skills and comfort working with large data sets .Strong problem-solving, communication, and organizational abilities .Ability to maintain confidentiality and work with sensitive information .Experience supporting or participating in system implementations or migrations is a plus .

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. We look forward to receiving your resume. The Responsibilities A Support Associate works within the store team to help achieve store sales and inventory goals. The Support Associate partners with the management and sales team to ensure a seamless flow between front and back of house. This role should be well versed in standard operating procedures and provide customers with utmost customer service. Business Leader ● Demonstrate excellent knowledge of the product to support the brand goals ● Understand company tools, incentives & strategies to support meeting store sales goals ● Maintain all-areas back of house including stock organization, shipping/receiving, and supply orders per policy and procedure. ● Efficiently execute register functions and inventory transactions. People Leader ● Ensure effective communication between all team members ● Supports ways to keep the team motivated and engaged ● Contribute new & innovative ideas to support meeting business goals ● Participate in all training and development meetings. Operations Leader: ● Ensure all functions of the store are maintained to support a superior shopping-experiences ● Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork ● Support in areas of risk management, physical security, store cash control and inventory control. ● Participate in physical store inventories. ● Identify product concerns and communicate inventory needs to support the business goals ● Comply with all point of sale register policy and procedures Customer Focus: ● Support building meaningful relationships with clients through strong-interpersonal skills both in store and over the phone. ● Collaborate with all team members to support a superior shopping experience ● Ensure client needs are quickly and effectively met for overall customer satisfaction ● Uphold merchandise standards and maintain visual directive. ● Be present on and off the floor as a Theory Brand Ambassador The Essentials ● 1+ years' prior work experience in a client-centric, sales, support, or back of house environment. ● Dynamic interpersonal and communication skills, both verbal and written ● Independent work ethic, time management skills ● Computer skills to operate point of sale system, experiences with teamwork is a plus As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law. For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Theory.com and Helmutlang.com. Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

Our client is a specialist asset management firm with over $10 billion AUM, specialized in income-oriented credit investments in niche and inefficient markets. As a rapidly growing firm of 100+ employees, they are seeking a full time IT Support Engineer fully onsite out of their Greenwich, CT office. This is for someone really looking to take that next step. This is a time of high-growth at the firm, having hired many over the past year plus. There is a strong push on their IT initiatives currently. The firm makes high caliber long-term investment hires. They are a heavy automation shop, use technology to their benefit, and are not afraid of using AI to improve. The right candidate for this opportunity would be an organized, self-motivated resource who is looking to challenge themselves and grow into performing a larger IT role in the firm. Responsibilities: Desktop Support Candidate will be involved in all aspects of on-premise desktop support in a predominately Windows-based environment; MSP Interface Candidate will be expected to help manage the daily inventory/drive completion of all tickets routed to our MSP for Desktop Support, Phone, Printers and lend a hand in driving MSP-handled Cyber, Server and Networking Projects; Ticket Entry/Tracking Candidate will be expected to log all user requests into a ticketing system and report on delivery times and trends; Development Team Interface Candidate would be expected to work with the Development Team and their consultants to ensure proper infrastructure and account access; and Working with various Infrastructure related vendors to procure hardware. Qualifications: 3-5+ years of experience desktop support in a Windows-based environment Proficient in MS Azure, O365 Applications/Email/Teams, and On-Prem AD/On-Prem Exchange Ability to run an organized, collaborative IT-related project Familiar with SSO and other methods of securely connecting to 3rd party Cloud-based tools Experience with networking and server provisioning projects Working knowledge of PowerShell scripting Knowledge in the following areas would be a plus: SharePoint, SQL and AWS

The District Database Manager is responsible for overseeing the management and maintenance of the district's data warehouse. This 12-month position requires expertise in relational databases, data interoperability, report creation and providing technical assistance to ensure the efficient and effective use of data across the district. This role supports educators and administrators by providing the data and reports necessary to inform instruction, intervention strategies, and district-wide decision-making. * 12 Month Position * 40 hrs per week with occasional evening and weekend work. * Full benefits (health, life, long term disability insurance) * 403b * Paid time off * Salary and other benefits established per individual contract with the Board of Education. * Regionally competitive salary based on experience and qualifications (minimum starting $70K) Apply online Job ID #1800 The mission of Region 15, a collaborative community committed to excellence, is to educate every student to be productive, ethical, and engaged in a global society through proven and innovative learning experiences supported by its strong community whose decision-making is based on the best interests of all students. The right candidate to join our team should be a collaborative and open-minded lifelong learner with a growth mindset and a passion for education and learning. We welcome unique perspectives and authentic experiences that prioritize student growth and achievement. The Pomperaug Regional School District 15 does not discriminate on the basis of race, color, religion, age, sex, marital status, sexual orientation, national origin, ancestry, disability, pregnancy, genetic information, gender identity or expression, or any other non-job related characteristic protected by state and federal law, except in the case of a bona fide occupational qualification, in admission to, access to, treatment in, or employment in its programs and activities.

Details: Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Supporting IT equipment in large corporate environment Desktop/laptop tech support (Mac and PC) Windows 7/10 operating systems Support mobile devices, printers, scanners, wireless, VPN, etc. IMAC Support - IT equipment Install/Move/Add/Change Maintain repairs, spare parts, and components Research and troubleshoot problems Maintain system configurations and documentation Track and resolve customer incidents and requests through the client's ticketing tool Troubleshoot and resolve hardware and software issues for Windows devices Backup, restoration, and migration of user data Smart Hands support with networking, server, and telecommunications technologies Printer and peripheral device support Inventory management of IT assets including asset auditing Ability to research and follow appropriate KB articles Ability to work on-call and other after-hours support needs May provide Executive support Various other tasks associated with deskside services May need to be available to provide support at other client locations as needed Other duties as assigned Details: What do you need to succeed? Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware Able to uphold a positive attitude at all times, even under stressful conditions Experience supporting remote facilities and users Excellent verbal and written communication skills High level of professionalism and strong personal interaction skills Ability to perform in-depth research and troubleshooting for complex technical issues Ability to prioritize and complete all work tasks with minimal supervision Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds Ability and willingness to learn new technologies High School Diploma (required) Deskside / Desktop / End User Computer experience, ideally in a corporate environment Proven ability to handle challenging, rapid-response user support Proven ability to balance, prioritize and organize multiple tasks Desired Characteristics A+ Certification Microsoft Certified Professional (MCP) ITIL Foundations Lean Six Sigma What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making; #LI-LG1#LI-ONSITE

Details: . Hours: Full-time, 35 hours per week Closing Date: The committee will begin review of applications immediately. Applications will be accepted until the position is filled, with materials submitted by Wednesday, February 19, 2025, receiving priority consideration. Location: CT State Naugatuck Valley 750 Chase Pkwy, Waterbury, CT 06708 **This position is not remote** For more information, please visit the campus website or ****************** CT State Community College Mission: Connecticut State Community College provides access to academically rigorous and innovative education and training focused on student success. The college supports excellence in teaching and learning, makes data-informed decisions, promotes equity, and advances positive change for the students, communities and industries it serves. CT State Community College Vision: Connecticut State Community College is recognized for exceptional student success, educational leadership and transformative collaboration with business and industry, government, educational and key stakeholders while advancing diverse opportunities for Connecticut's citizens and communities. CT State Community College Equity Statement: Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities. Anticipated Start Date: April 2025 Position Summary: The Information Technology Technician I performs computer hardware and software maintenance and repair at a Community College which relies on computerized services in support of its academic and administrative functions. Those computerized services include information technology assistance to academic computer labs, classroom computerized instruction and to departments such as the Business Office, Registrar, Admission, Library, and Student Services. The position's role is focused on providing technical assistance to the users of the various computer systems through diagnosing and repairing computer and software operating problems but also includes computer installation and modification as well as demonstrating proper computer and related equipment operation. Example of Job Duties: Under the direction of the Director of Information Technology or other administrator, the IT Technician I is accountable for providing technically sound assistance in installation, maintenance and repair of computer equipment and software as assigned, through effective performance in these essential functional areas: Functioning of the College's microcomputer systems. Accountable for contributing to the proper functioning of the College's computer systems by performing a range of skilled technical work to support their operation. Advice and assistance in computer and peripheral equipment operation Accountable for assisting computer users to be appropriately skilled in the use of their computer equipment and software. In addition to the accountabilities listed above, the incumbent is required to carry out the essential duties of: Attendance and participation at convocation and commencement ceremonies; Service on assigned committees and task forces; Attendance and participation at committee, staff, informational and professional meetings. These may involve attendance at evening or weekend events. This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description. Minimum Qualifications: Associate's degree, in computer technology or related field, with one (1) or more years of experience in computer system and software installation, repair, maintenance and operation; or a combination of education, training, and experience which would lead to the competencies required for successful performance of the position's essential duties. Incumbents are required to have demonstrated advanced knowledge and abilities in the following: Microcomputer hardware, software, related peripheral equipment, software applications and equipment assembly and installation Installing, operating, adapting, diagnosing and repairing malfunctions in computer equipment and software, including complex software systems such as the Banner system Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. They are expected to have excellent interpersonal oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.). Preferred Qualifications: Two (2) years of experience in computer system and software installation, repair, maintenance and operation Experience with enterprise level Help Desk software Experience with Microsoft Active Directory Experience in diagnosing, maintaining, and repairing Audio/Visual classroom equipment Starting Salary: Minimum Salary; $54,141 approximate annual plus excellent State of CT medical insurance, retirement, and related fringe benefits. The salary will be based on the selected candidate's qualifications such as education and job-related experience, and internal equity. We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans; and many choices for comprehensive health insurance. You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. Tuition reimbursement may apply if applicable. Application Instructions: To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume. Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable. For more information or to apply via our website at ****************** Selection Procedure: Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. The selection process may also include practical exercises (i.e., teaching demonstration and/or other written, technical, manipulative, or simulation exercises) to evaluate candidates' qualifications. Background Screening: All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check. Continuing Notice of Nondiscrimination CSCC does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, veteran status, sexual orientation, genetic information or criminal record. The following persons have been designated to handle inquiries regarding the non-discrimination policies: John-Paul Chaisson-Cardenas, PhD, MSW, Vice President of Diversity, Equity, and Inclusion, ([email protected]). CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER, M/F

Are you looking for a new challenge? Passionate about innovation? Want to work for a global company that values integrity, teamwork, and loyalty? At LATICRETE International, we aim to be the leading construction brand trusted globally for high-performance tile and stone installation systems and building finishing solutions. We've been in business for over 65 years, family-owned for three generations, and can be found in over 100 countries. The Hartford Business Journal even named us one of Connecticut's top family-owned companies in 2017! We don't just make innovative, industry-leading products. Our purpose is to improve the built world and the lives of those who build it. We strive to connect with, engage with and improve the lives of our employees, our customers, our partners, and the global communities in which we operate. We are seeking passionate and ambitious employees who want to make a difference not just within our organization, but within their communities, our industry, and the world. If that sounds like you, then what are you waiting for? Join the family and expand your horizons! Overview: Position will assist with data analysis, business development, reporting, and dashboards while supporting various projects and initiatives across the team. Essential Job Functions & Responsibilities: Data Analytics & Reporting Gather, analyze, and interpret data to support business decisions. Develop and maintain reports, dashboards, and visualizations using tools like Power BI. Identify trends and insights to drive strategic initiatives. Present data-driven recommendations to stakeholders. Non-Essential Job Functions: Performs other directly related appropriate duties and assumes accountabilities as apparent or as delegated, including mutually agreed upon objectives. Job Specifications/Skills: Working knowledge of analytics, construction management or business a plus. Well organized with ability to handle multiple projects and priorities. Attention to detail needed. Computer: Intermediate to Advanced knowledge of Microsoft Office (Word, Excel, PowerPoint) and Outlook. Excellent verbal and written communication skills. Self-starter with a high level of motivation. Good interpersonal skills. Team cooperation - maintain positive, cooperative attitude with all employees of LATICRETE and all customers. Minimum Educational Requirements: High School Diploma. College Degree in Computer Science, Data Analytics, or Statistics currently in Progress. Travel: 0% (no travel authorized for Intern position)

Looking for your next IT challenge? Join us as a Help Desk Technician and build your skills in a hands-on, long-term contract role! Long Term Contract On Site in Lower Westchester $25-28/hr Tier 1 support, end user support, troubleshooting, networking, LAN, WAN, Windows, ticketing systems (SAP), hardware and software support, Linux support. Position Overview We are seeking a skilled Help Desk Technician to provide technical support and troubleshooting assistance to employees and visitors experiencing IT-related issues. The ideal candidate will possess strong problem-solving skills, a customer-service mindset, and the ability to effectively manage IT support tasks in a fast-paced environment. Key Responsibilities: Serve as the first point of contact for IT-related issues, providing support for hardware, software, and network-related concerns. Diagnose and troubleshoot technical problems, escalating complex or high-priority issues as needed. Assist with the installation, configuration, and maintenance of IT systems, including LAN/WAN networks, Windows and Linux systems, and related devices. Maintain accurate records of support requests and resolutions within the SAP Network Request system. Ensure proper follow-up to confirm issue resolution and user satisfaction. Contribute to IT documentation, system standards, and procedural updates. Support security administrators in system monitoring, security patching, and access control management. Perform routine system upgrades, performance tuning, and hardware optimization. Collaborate with IT teams and end-users to enhance IT support services and improve overall efficiency. Qualifications & Skills: Previous experience in a help desk or technical support role preferred. Strong knowledge of IT systems, hardware, software, and networking. Familiarity with Windows and Linux environments, as well as IT security best practices. Excellent problem-solving, communication, and customer service skills. Ability to manage multiple tasks and prioritize effectively in a dynamic work environment. Experience with SAP or similar IT ticketing systems is a plus.