Information systems technician jobs in Decatur, AL

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Job Description Student Intern (College Level) IT Are you looking for a great internship where you can get some hands-on IT experience? If so, this may be the internship you've been looking for! EOS Defense Systems USA is a manufacturer of cutting edge, precise remote weapons stations. This is a Part-Time, Full Year On-Site position. Apply today! Minimum Requirements And Qualification Must be in the process of completing a bachelor's degree Proficient with computers and different software programs including Microsoft Word, Excel, Outlook and Teams software. Have strong organization and time management skills with the ability to work without distraction. Must be a team player and motivated to learn with a strong desire to take on a new challenge. Must have effective written and verbal communication skills to build strong interpersonal relationships 1+ years of applicable experience Major Responsibility Areas And Duties General Knowledge of network, server and desktop technologies Well versed in Windows 11 and Office 365 products Basic Windows Server Administration Knowledge (Group Policy, Active Directory, PowerShell) Experience with M365 Administration Experience with SharePoint Administration Linux Experience, a plus Other duties as assigned, not determined at the time of hire. ** Must be able to maintain a school/work schedule and a maximum of 29 hours per week ** EOS Defense Systems is an Equal Employment Opportunity employer to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identification and sexual orientation) or national origin in accordance with applicable federal, state, and local laws. An Equal Opportunity Employer for disabled veterans, recently separated veterans, other protected veterans, and armed forces service medal veterans. An Equal Opportunity Employer of individuals with disabilities. We participate in E-Verify. Job Posted by ApplicantPro

Griffin Associates DoD Client Seeks: DoD IT Computer with 2 Years Experience * *Apply with Resume! Work Authorization/Security Clearance Department of Defense (DoD) Secret security clearance, or the ability to obtain one Required: High School or better. Pursuant to EO 14042, this position may require proof of being fully vaccinated for COVID-19. Overview Experience Required: 2 years: Computer applications and operation of existing computer programs High school diploma or equivalent. Working knowledge of Windows 10, Windows Server, Active Directory, Microsoft Office, and other personal computer software, as well as hardware. Department of Defense (DoD) 8570.1-M, Information Assurance Workforce Improvement Program baseline certification of Information Assurance Technical (IAT) Level II Computing Technology Industry Association (CompTIA) Security +. Excellent PC and network troubleshooting skills. Preferred Education and Experience Certificates of training in Windows, McAfee Host Based Security Software (HBSS) and Assured Compliance Assessment Solutions (ACAS) IT Help Desk experience. Summary/Objective Assists ensuring availability, accessibility, usability of Information Technology (IT) hardware and software. Install software on personal computers (PCs). Prepare new PCs for use, and previously used PCs for reuse. Perform routine maintenance of PC hardware and software. Responds to PC users' requests for assistance with hardware, applications or software either locally installed or network-based, and network connectivity in person or telephonically; troubleshoot, and resolve or escalate for resolution. Administer PC users' IT, including ensuring compliance with security requirements. Position Type/Expected Hours of Work: Full-time, normally 40 hours per workweek Travel: None. **APPLY WITH RESUME!

Aviagen stands at the forefront of poultry genetics, pioneering research, and innovation on a global scale. Our broiler breeder brands are among the most recognized and respected in the industry, and each has a proven record of success in addition to a large and loyal global customer base. We seek a Financial Systems Support Specialist to join our dynamic team and provide comprehensive support to Aviagen's in-house and cloud applications. As a software support specialist, you will troubleshoot, maintain, and optimize applications to ensure seamless business operations. You will work closely with end-users, Global IT team, and business stakeholders to resolve issues, implement enhancements, and deliver training as needed. This position is on-site at our global corporate office in Huntsville, Alabama. Job Description: Responsibilities: * Provide Tier-1 and Tier-2 support for financial applications, escalating to Tier-3 as needed, and performing general maintenance to ensure optimal performance and user satisfaction. * Document and track user issues, maintain support logs, and ensure resolution aligns with IT policies, controls, and departmental procedures. * Provide training and knowledge transfer to system users to promote self-sufficiency and consistency in best practices. * Document procedures, maintain knowledge base articles, training videos and support continuous improvement of IT and financial system operations. * Main point of contact for complex support issues between finance users and external software vendors. * Hold primary technical ownership of the financial systems environment, managing data integrity, security, and routine maintenance. * Manage finance user roles, accounts, and permissions in accordance with company standards, conducting regular audits to maintain data security and compliance. * Support and manage integrations between financial, sales, expense, and production systems, ensuring data accuracy, security, and performance across applications. * Coordinate implementation, upgrades, and release management for financial systems in collaboration with key stakeholders, the Global Financial Systems Accountant, and external software partners. * Perform periodic financial systems audits across Aviagen companies and assist in implementation of recommended actions. * Facilitate communication and strategic alignment between the Finance and IT departments, serving as the primary liaison when financial data involved including data analytics, software development, system integrations, and technical support. Collaborate with IT, finance, and business teams to implement system enhancements and leverage emerging technologies to improve existing platforms. * Maintain subject matter expertise by actively participating in the Dynamics GP community, continuously researching the latest tools, and ensuring the application of current software versions and best practices. * Identify opportunities for improvement, standardization, and process alignment, including identifying functional gaps in existing software and evaluating the suitability of new or third-party applications. * Plan and coordinate all IT-related aspects of financial projects, serving as both project manager and technical resource from initiation through completion. Participate in communication, testing new or modified applications, and ensuring functional readiness before deployment. * Perform special projects as assigned. Qualifications: * Bachelor's degree in Information Technology, Computer Science, Accounting, or a related field. * Strong accounting background with experience in all aspects of corporate accounting. * Minimum 5 years of experience supporting ERP systems, preferably Microsoft Dynamics GP or Business Central. * Knowledge of commercial accounting and related reporting systems, including Dynamics GP and Management Reporter. * Experience with SQL/database management and system design is a plus. * Excellent computer skills, including Word and Excel. * Strong organizational and communication skills with the ability to multitask, prioritize, and meet deadlines in a fast-paced environment. * Excellent interpersonal and team working skills. * Some travel, including international, may be required. * Knowledge in MTech is a plus. * Poultry industry knowledge is a plus. Work Authorization: Applicants must be a U.S. citizen or currently authorized to work in the U.S. at the time of hire and must maintain authorization to work in the U.S. throughout their employment with our company. EEOC Statement: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The Information Technology (IT) Technician IV provides an advanced level of support to users and IT Technicians of SES IT equipment located onsite and offsite. Responsibilities Good customer service skills Clear and concise communication skills Possesses knowledge of TCP/IP, including LAN/WAN routing and best practice Providing supervision, assists with solving routine and advanced user problems identified to the Help Desk Conducts installation and maintenance of systems/equipment, and provides associated training to customer personnel or technician Diagnose, isolate, and correct problems to component level to restore system's functions Communicates with users and other technicians to ensure problems are resolved in a timely manner Develops, Review and Updates required documentation in according to SES practice or procedure Possesses knowledge and specializes in the maintenance and sustainment of an Enterprise component (e.g. Network Infrastructure, Exchange, Active Directory, VMware) Other duties as assigned Qualifications Education: Bachelor's Degree in computer related field Experience: 12-15 years IT support experience Any combination of education/experience may be substituted for job requirements at the recommendation of the hiring manager and approval of the COO and CEO.

COLSA is seeking candidates for a role supporting the Missile Defense Agency (MDA) under the Information Technology and Cybersecurity Management (ITCM) contract. * Provide expertise in IT system planning project management support * Review, analyze, and evaluate issues to facilitate effective and efficient service delivery to meet customer needs * Prepare briefings, white papers, information papers, recommendations, governance metrics, and policy assessments * Collaborate with customers to identify and document project requirements * Perform analysis on how to meet user demands for higher reliability and availability of services while meeting DoD requirements * Continuously oversee, monitor, and track IT contract(s) for cost, schedule, and performance; and provide monthly metrics and status * Provide expert support to government contracting representatives for associate contractors in the execution and administration of new project and baseline tasks * Develop descriptive tasking language and assist with government cost estimates * Assist with government technical evaluations and recommendations to the Contracting Officer * Participate in weekly meetings and customer requirements meetings to prepare and submit bi-weekly reports * Assist with developing, documenting, and implementing improved IT efficiencies * Assist with reviewing, editing, and completing Contract Data Requirements Lists (CDRLs) associated with various DoD contracts * Identify trends or other issues that may require special consideration or procedures * Submit for and track status of DoD approvals required for new contract efforts * Evaluate and recommend changes to existing policies and guidance * Document new workflows and recommend enhancements to existing workflows to ensure they reflect current activities * Coordinate with customers to develop Program Management Review briefings At COLSA, people are our most valuable resource and centered at our core value. We invite you to unite your talents with opportunity and be a part of our "Family of Professionals!" Learn about our employee-centric culture and benefits here. Required Experience Required Qualifications * Bachelor's degree or higher in a STEM-related field (Science, Technology, Engineering, or Mathematics) from an accredited institution, and a minimum of 8 years of relevant IT experience supporting missile defense or other complex, large-scale Department of Defense (DoD) programs or projects. * Acceptable Alternative: Bachelor's degree in a non-STEM field from an accredited institution, and a minimum of 12 years of relevant IT experience supporting missile defense or other complex, large-scale DoD programs or projects. * Demonstrated operational support experience and attention to detail * Must be able to work independently and/or participate on teams to analyze and resolve problems * U.S. Citizenship required; Active Secret security clearance Preferred Qualifications * Ability to quickly and accurately process multiple assignments with aggressive timelines in a fast paced environment * Familiarity with Cisco, Microsoft, or VMWare products * Familiar with Security Technical Implementation Guides * Familiar with NIST Risk Management Framework * Working experience with Department of Defense Architecture Framework (DoDAF) and Information Technology Infrastructure Library (ITIL) Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. COLSA Corporation is an Equal Opportunity Employer, Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. The salary range, if referenced, represents a good faith estimate. COLSA considers various factors when determining base salary offers, but not limited to, location, the role, function and associated responsibilities, a candidate's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. COLSA offers a comprehensive and customizeable benefits program which includes Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, Accidental Death & Dismemberment, Supplemental Income Protection Programs, 401(k) with company match, Flexible Spending Accounts, Employee Assistance Program, Education & Certification Reimbursement, Employee Discount Program, Paid Time Off and Holidays. This position will be posted for a minimum of 3 business days. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed.

Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Northern Alabama (Huntsville & Decatur, AL) and they are in need of an IT Helpdesk Support Level II, who has Managed Services Provider (MSP) experience. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities End-User assistance Point person with Windows Desktop related issues Assist with Windows Servers Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Network Hardware Support and Installation Door card access, wander guard, lighting, HVAC Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow Employment Type: Full time Location: Huntsville, AL

Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Northern Alabama (Huntsville & Decatur, AL) and they are in need of an IT Helpdesk Support Level II, who has Managed Services Provider (MSP) experience. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities End-User assistance Point person with Windows Desktop related issues Assist with Windows Servers Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Network Hardware Support and Installation Door card access, wander guard, lighting, HVAC Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow

Job Description The Tier Two Help Desk Support Technician is the primary point of contact for end user support and is responsible for resolving, prioritizing and escalating Tier II IT Help Desk requests through tickets and phone.

Provides first-level support for issues related to computers and telephones, including problem determination, escalation, tracking, and resolution. Assists local and remote users with resolving computer hardware, computer software, and network/voice communication/connectivity issues. Provide timely reporting of IT Operations, work order, and inventory status. Perform administration maintenance tasks in accordance with established procedures. This position is available at our office in Huntsville, AL office. Required Qualifications: Bachelor's degree in a technical field (minimum GPA: 3.2) OR 1-2 years of experience in IT Support U.S citizenship, and the ability to obtain and maintain a U.S security clearance Strong desire and ability to learn Team-oriented and outgoing Essential Job Duties: Ensure that incidents and requests are handled according to agreed procedures and ensure that documentation of the supported components is available and in an appropriate form for those providing support. Ensure that appropriate action is taken to anticipate, investigate and resolve problems in systems and services, ensuring that such problems are fully documented within relevant system(s). Coordinate the implementation of agreed remedies and preventative measures and analyze patterns and trends. Provide oral, written, or hands-on support to all hardware, software, and telephone users. Utilize working knowledge of MS Office suite, desktop operating systems, problem management systems, end-user administration (password resets, permissions, restarting services). Responsible for user, account, and service provisioning. Responsible for installing/deploying software on endpoints (password resets, permissions, restarting services). Responsible for assigning and escalating new incoming support requests. Record, track, escalate, update calls, and close tickets through problem management software. Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files, within own area of responsibility. Resolve problems using electronic tools, manuals, and technical support documentation. Participate in project activities, as assigned by management. Communicate effectively acting as a key liaison with customers, team members and colleagues across the company. Effectively communicate technical information to non-technical audiences. Take responsibility for own workload and keep others informed, highlighting potential problems and suggesting solutions to ensure continuity of service delivery. Coordinate activities with other team members. Work Remotely: No About Corvid: Corvid Technologies is an engineering firm specializing in high-fidelity, computational modeling and simulation to analyze, design, and manufacture products for aerospace, DoD, and commercial customers. We offer a fast-paced and flexible work environment, where we tackle difficult, cutting-edge technical challenges using state-of-the-art technologies and resources. Why Corvid: We value our employee-owners and in addition to offering challenging work opportunities and competitive pay, Corvid believes in providing a strong benefits package that delivers value to our team members at all stages of their career. Our benefits include: Employee ownership through our generous 401(k) match in Corvid Stock Medical insurance via Blue Cross - PPO and High-Deductible plans (with company HSA contribution) Paid Time Off (PTO) starting at 3 weeks - based on years of industry experience not tenure Career development and continuing education opportunities Company provided life, long-term, and short-term disability insurance Incentive opportunities to reward strong performance and corporate growth Paid gym membership

The Company TRM Innovative Hearth Products is the buyout of several companies that have been merged throughout the years including but not limited to Fireplace Manufacturers Inc., (FMI), and Lennox Industries Hearth Division. The aggregate company included rollups of Marco; Superior Fireplace, which began in the 1930s; stove and insert companies including Country Stoves, established in 1977. FMI, a subsidiary of Desa, rolled up Design Dynamics in vented and vent-free logs in the early 2003 timeframe. Subsequently, the management team from the FMI segment of Desa acquired the assets of their division in 2008. On January of 2023 TRM Equity groups completely purchased IHP and created TRM Innovative Hearth Products. Job Title: RV IT Support Specialist Reports To: FLSA Status: Exempt Department: Location: AL Job Description: The IT Support Specialist will be responsible in self-starter, problem solver, enjoys complex technical issues, is passionate and diligent about technology and data security. This position will be based in Russellville, AL with occasional travel to our other locations. The candidate must be flexible enough to work outside normal working hours, including mornings, evenings, and weekends. The RV IT Support Specialist behavior that supports IHP values. Essential Duties and Responsibilities: Provide IT technical support & assistance to employees both onsite and remotely through phone and email submission. Assist employees with problem solving in the following areas including computers, mobile devices, printers, application, and access to allow work effectively. Maintaining system functionality. Assist with employee training. Understanding the facility network infrastructure and be able to perform network troubleshooting including terminating network cables. Qualifications: A go-to person for “all things technical” (e.g., troubleshooting a broken printer that has repeatedly stumped the user). Understanding the importance of IT and security best practices. Understanding the importance of computer systems and applications working effectively to increase productivity. Communicate clearly in written forms of communication such as email, chat, and ticket/help desk updates. Have a willingness to learn. Must Have: 1-3 years' experience working in an independent IT Support role. Left 25 up to 50 pounds. Stand for long periods at a time. Language Ability: Position requires fluency in English. Fluency in Spanish is a plus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently exposed to moving mechanical parts and fumes or airborne particles. The noise level in the environment is moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required stand, and walk, sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The vision requirements include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

IERUS specializes in electromagnetic spectrum technologies and design for RF, IR, and optical applications. IERUS also supports customers with a diverse set of competencies including software development, air and missile defense, and systems engineering. IERUS develops value for our defense and commercial customers through accelerations of the technology life cycle: identifying, creating, transitioning, and producing technologies with integrity of purpose and product. IERUS is always looking for bright, talented, motivated and dedicated employees in the engineering field, especially those with electromagnetics experience. IERUS is the recipients of the “Best Places to Work” three years running, and were finalists the five years prior. IERUS offers competitive compensation packages, retirement options, and benefits packages. To learn more, please visit ****************** Description IERUS Technologies is seeking an IT Intern to support the Business Operations at our headquarters in Huntsville, AL. The ideal candidate will have two or more years of college or work experience. Primary Responsibilities Assists in managing NIST 800-171 requirements Manage and configure both Windows and Linux OS (CentOS and RedHat) Maintaining and managing user accounts/groups in Active Directory Maintaining and managing exchange/email accounts and groups Verifying integrity of software packages before installation on the network Installing and updating software and licensing servers on Windows and Linux Installing and configuring software on new Windows laptops Repairing old or broken hardware on desktops and laptops Advising on hardware requirements for new systems Initial point of contact for troubleshooting network applications and hardware and software PC and printer problems Setup computer systems for new users and instruct on access to company systems including, email, and desktop applications Remote troubleshooting and application support Assist with setup of new users and office moves Provides timely and accurate end user technical support. Qualifications Two years or more of college or relevant work experience Familiarity with Windows, Red Hat Enterprise Linux, and CentOS operating systems Able to communicate effectively at all levels of the organization Experience in standard help desk procedures Ability to lift up to 50 lbs. w/ reasonable accommodations Must have ability to interpret, analyze, troubleshoot, and resolve technical problems Must be decisive, conscientious, and interact well in a team environment Have a strong desire to learn and be able to follow policies and procedures Must demonstrate the ability to work well with a minimal amount of supervision Must have a working knowledge of and experience with computer hardware, software, and peripheral devices in a diverse environment Applicants are desired to have A+, Security+, or other similar certifications US Citizenship Current DoD Secret Clearance (or higher) or ability to obtain a clearance Location: Huntsville, AL IERUS Technologies is an Equal Opportunity/Affirmative Action Employer committed to recruiting, hiring and retaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. For more information please click here. IERUS Technologies participates in E-Verify.

Student Intern (College Level) IT Are you looking for a great internship where you can get some hands-on IT experience? If so, this may be the internship you've been looking for! EOS Defense Systems USA is a manufacturer of cutting edge, precise remote weapons stations. This is a Part-Time, Full Year On-Site position. Apply today! Minimum Requirements And Qualification * Must be in the process of completing a bachelor's degree * Proficient with computers and different software programs including Microsoft Word, Excel, Outlook and Teams software. * Have strong organization and time management skills with the ability to work without distraction. * Must be a team player and motivated to learn with a strong desire to take on a new challenge. * Must have effective written and verbal communication skills to build strong interpersonal relationships * 1+ years of applicable experience Major Responsibility Areas And Duties * General Knowledge of network, server and desktop technologies * Well versed in Windows 11 and Office 365 products * Basic Windows Server Administration Knowledge (Group Policy, Active Directory, PowerShell) * Experience with M365 Administration * Experience with SharePoint Administration * Linux Experience, a plus * Other duties as assigned, not determined at the time of hire. Must be able to maintain a school/work schedule and a maximum of 29 hours per week EOS Defense Systems is an Equal Employment Opportunity employer to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identification and sexual orientation) or national origin in accordance with applicable federal, state, and local laws. An Equal Opportunity Employer for disabled veterans, recently separated veterans, other protected veterans, and armed forces service medal veterans. An Equal Opportunity Employer of individuals with disabilities. We participate in E-Verify.

The Network Support Technician (NST) provides quality on-site support to Heart Center and Cardiovascular Service Line for Huntsville Hospital users with a high degree of customer service, technical expertise and timeliness. The Network Support Technician provides support for installation, upgrades and maintenance of all hardware and software in the LAN and WAN environment. Performs preventative maintenance on all networked equipment. Troubleshoots and performs repairs when possible and coordinates vendor service as needed. In all instances, the Network Support Technician is the advocate for the user. The NST is also responsible for assisting with the coordination of IT support work orders and projects. Responsibilities Extensive customer service experience required. Previous help desk experience preferred. Extensive experience with Windows 7/Windows 10 and MS Office products required. May consider job related experience in lieu of degree Qualifications Ability to manage a stressful work environment related to changing priorities and critical support needs. Effectively handle prioritizing issues Must possess positive customer service, advanced communication, and problem solving skills. Ability to analyze and coordinate multiple technologies and concepts effectively and create/design Visio drawings for workflows, network diagrams, and project plans. Excellent verbal and written communication skills. Ability to work with minimum supervision exercising a high degree of discretion and independent judgement. Demonstrated ability to relate to all levels of the user community. Working knowledge of Microsoft Windows Server 2016 or greater. Good working knowledge of Local Area Network topologies and applications of the OSI Model. Good working knowledge of Active Directory services and domain topologies. Knowledge of installing, configuring and troubleshooting networked devices Knowledge of installation/troubleshooting of remote access software and multifactor authentication. Additional knowledge of VMware and/or virtualization technologies and technologies desirable. About Us Highlights of our hospitals Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. We are a partner to the U.S. Army's Partnership for Your Success (PaYS) program. Ask us about incentives and additional opportunities. Huntsville Hospital Benefits: We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more! Learn more about Huntsville Hospital Health System: Careers: ************************************** Benefits: **************************************** Education & Professional Development: ******************************************** Life In Huntsville: ******************************************************

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Our client is a leading Managed IT Solutions Company located in Northern Alabama (Huntsville & Decatur, AL) and they are in need of an IT Helpdesk Support Level II, who has Managed Services Provider (MSP) experience. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities End-User assistance Point person with Windows Desktop related issues Assist with Windows Servers Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Network Hardware Support and Installation Door card access, wander guard, lighting, HVAC Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow

Job Description Corvid's Information Technology team provides high-level technology services to the engineers and researchers driving Corvid's innovative engineering solutions. This Tier II/III like position provides customer facing support for Corvid staff - requiring hands-on technical expertise to quickly resolve tickets related to hardware, software, network/voice connectivity issues, and a variety of other requests. The Specialist in this role should be able to successfully identify (and define) the problem, provide resolution (if possible), escalate to appropriate expertise if needed, and deliver communication back to the customer as well as the IT groups working the ticket. This onsite position assists remote as well as onsite users with desktop support, computer lab support, and various other IT hardware in use across Corvid's enterprise. Candidate will provide timely reporting of IT operations, work order statuses/metrics, and IT inventory as needed. The role will also be responsible for routine maintenance and upgrades for desktop hardware as well as hardware that supports various labs in Corvid managed facilities. Typical tasking will include: Provisioning of user, account, and systems as well as software installation/deployment, password resets, permissions and other routine IT requests Initial management of incoming tickets, including initial investigation (and quick resolution if possible), escalation, documentation, and communication of final resolution Actively engage customers and internal IT staff to help identify, prevent, and mitigate challenges as well as identify opportunities to improve efficiency in operations Create and maintain documentation related to tickets and projects - ensuring efficiency, knowledge transfer, and standardization of operations (including problem resolutions) The IT Specialist is ultimately the face to our internal customers, providing prompt resolutions and supporting Corvid engineers and scientists as they develop next generation solutions for our external customers. Requirements: Candidate must be a U.S. citizen and meet eligibility to obtain (and maintain) a Secret clearance (Top Secret clearance is a plus) Position requires a Bachelor's Degree in a related discipline or at least 2 years of relevant help desk experience Candidate must demonstrate expertise at the Tier II or III support level in some of the following areas: computer hardware and operating systems, Active Directory, Windows 10/11, Linux, working knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN) Strong communication skills - ability to process, document, and explain technical concepts clearly and effectively An understanding of basic IT security principles and access-control best practices will be required About Corvid: Corvid Technologies is an engineering firm specializing in using high-fidelity, computational modeling and simulation to analyze, design, and manufacture products for aerospace, DoD, and commercial customers. We offer a fast-paced and flexible work environment that encourages creativity and collaboration. Our team works on difficult, cutting-edge technical challenges using state-of-the-art technologies and resources. We value our employee-owners and in addition to providing challenging work opportunities and competitive pay, Corvid believes in providing a strong benefit package that provides value to our team members at all stages of their career. Our benefits include: Employee Stock Ownership Plan via our generous 401(k) Matching Medical Insurance via Blue Cross - including a PPO and High-Deductible offering (with company HSA contribution) Paid Time Off (PTO) based on years of industry experience (not tenure) Career Development and Continuing Education opportunities Company provided life, long-term, and short-term disability insurance Incentive opportunities to reward strong performance and corporate growth Attractive corporate facilities that include Lake Norman access, kayaks, paddle boards, pickleball courts, grills, and more

IERUS specializes in electromagnetic spectrum technologies and design for RF, IR, and optical applications. IERUS also supports customers with a diverse set of competencies including software development, air and missile defense, and systems engineering. IERUS develops value for our defense and commercial customers through accelerations of the technology life cycle: identifying, creating, transitioning, and producing technologies with integrity of purpose and product. IERUS is always looking for bright, talented, motivated and dedicated employees in the engineering field, especially those with electromagnetics experience. IERUS is the recipients of the “Best Places to Work” three years running, and were finalists the five years prior. IERUS offers competitive compensation packages, retirement options, and benefits packages. To learn more, please visit ****************** Description IERUS Technologies is seeking an IT Intern to support the Business Operations at our headquarters in Huntsville, AL. The ideal candidate will have two or more years of college or work experience. Primary Responsibilities Assists in managing NIST 800-171 requirements Manage and configure both Windows and Linux OS (CentOS and RedHat) Maintaining and managing user accounts/groups in Active Directory Maintaining and managing exchange/email accounts and groups Verifying integrity of software packages before installation on the network Installing and updating software and licensing servers on Windows and Linux Installing and configuring software on new Windows laptops Repairing old or broken hardware on desktops and laptops Advising on hardware requirements for new systems Initial point of contact for troubleshooting network applications and hardware and software PC and printer problems Setup computer systems for new users and instruct on access to company systems including, email, and desktop applications Remote troubleshooting and application support Assist with setup of new users and office moves Provides timely and accurate end user technical support. Qualifications Two years or more of college or relevant work experience Familiarity with Windows, Red Hat Enterprise Linux, and CentOS operating systems Able to communicate effectively at all levels of the organization Experience in standard help desk procedures Ability to lift up to 50 lbs. w/ reasonable accommodations Must have ability to interpret, analyze, troubleshoot, and resolve technical problems Must be decisive, conscientious, and interact well in a team environment Have a strong desire to learn and be able to follow policies and procedures Must demonstrate the ability to work well with a minimal amount of supervision Must have a working knowledge of and experience with computer hardware, software, and peripheral devices in a diverse environment Applicants are desired to have A+, Security+, or other similar certifications US Citizenship Current DoD Secret Clearance (or higher) or ability to obtain a clearance Location: Huntsville, AL IERUS Technologies is an Equal Opportunity/Affirmative Action Employer committed to recruiting, hiring and retaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. For more information please click here. IERUS Technologies participates in E-Verify.

The Network Support Technician provides quality on site support to Huntsville Hospital users with a high degree of customer service, technical expertise, and timeliness. The Network Support Technician provides support for installation, upgrades and maintenance of all hardware and software in the LAN and WAN environment. Performs preventative maintenance on all networked equipment. Troubleshoots and performs repairs when possible and coordinates vendor service as needed. In all instances, the Network Support Technician is the advocate for the user. Qualifications Minimum Knowledge, Skills and Experience required: Education: Requires an AS degree from an accredited college or university in Computer Science or related field. Extensive experience may be considered in lieu of degree. A+ Certification preferred. CNA or MCP Certification desirable. Experience: Working knowledge of Microsoft Window 2000/XP operating systems. Good working knowledge of Local Area Network topologies and applications of the OSI Model. Working knowledge of network printing, TCP/IP and Novell principles and supporting applications. Working knowledge of Microsoft office tools. Knowledge of installing, configuring and troubleshooting PC's, thin client devices, and printers. Knowledge of remote control troubleshooting and installation a plus. Additional knowledge of VMware and/or virtualization technologies and technologies desirable. Additional Skills/Abilities: Ability to troubleshoot problems on installed network devices. Ability to manage a stressful work environment related to changing priorities and critical support needs. Ability to travel to off-site locations. Ability to work any of three shifts on any rotation. Demonstrated ability to relate to all levels of the user community. About Us Highlights of our hospitals Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. We are a partner to the U.S. Army's Partnership for Your Success (PaYS) program. Ask us about incentives and additional opportunities. Huntsville Hospital Benefits: We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more! Learn more about Huntsville Hospital Health System: Careers: ************************************** Benefits: **************************************** Education & Professional Development: ******************************************** Life In Huntsville: ******************************************************