Information systems technician jobs in Dundalk, MD - 3,987 jobs
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Help Desk Supervisor/Sr. User Trainer
Centurion 4.7
Information systems technician job in Washington, DC
Centurion is looking to hire a Help Desk Supervisor/Sr. User Trainer to work ONSITE at the one of federal clients in Washington, DC.
We are looking for on-site technical resource/support in making visually appealing and data accurate updates to a public facing website. Quick learner who is willing to learn new data management systems in order to provide high-level support, as well as day-to-day management in conjunction with job requirements.
Primary Responsibilities:
Provide on-site technical resource/support who should be comfortable with making visually appealing and data-accurate updates to a public facing website.
Quick learner who is willing to learn new data management systems in order to provide high-level support, as well as day-to-day management.
Create, modify and run daily, weekly, monthly and quarterly reports, as requested.
Provide technical support to new and current users of the internal database system.
Assist in testing database functionality following upgrades or fixes.
Make updates to website based on specific data points at regular intervals.
Provide technical support to office staff as necessary, to include interaction with Department technical staff, ordinary maintenance of office technical equipment, and routine troubleshooting.
Candidate should be mindful of principles of cybersecurity, data protection, and privacy in all work assignments.
Basic Qualifications:
Excellent written and oral communication skills.
Strong skills in commonly used software, such as Microsoft Office Suite with emphasis on Excel, Word and PowerPoint.
Experience using Drupal, TEAMS or TEAMS Apps.
Experience with SharePoint (Administrative Role)
Bachelor's degree (or equivalent) and 2+ years of experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users, is preferred.
At least one year teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications preferred.
Must have hands-on familiarity with the network, telecommunications, and operating systems
environment of the applications being supported.
Should be an expert user of the Government's word processing, spreadsheet, and email systems.
Must be a U.S. Citizen and able to obtain a Public Trust clearance.
Preferred Qualifications:
Experience working in a Government and/or Litigation Support environment in conjunction with basic qualifications, preferred.
Undergraduate degree valued.
Prior supervisory experience strongly preferred.
Experience with DOJ office automation environments extremely helpful.
Knowledge of Government's IT environment, including office automation networks, PC and server based applications preferred.
Experience using payroll systems, and financial management systems a plus.
At least one year of experience in automated litigation support preferred.
$66k-87k yearly est. 5d ago
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Trade Support Analyst
Asset Staffing, Inc.
Information systems technician job in Baltimore, MD
Investment Bank located in Baltimore, MD seeks Trade Support Analyst within it's Global Wealth Management group..
Applicants should have recently graduated with a degree in Finance, Economics, Business or any related discipline.
Applicants should reside in the Baltimore area as this role is Hybrid and attendance on-site is mandatory 3 days per week.
Description:
- Hybrid: 3 days in office, 2 remote
Top Skills
- 1-3 years of financial services industry experience
The role we are hiring for is with in our clearance operations team. The Clearance team covers the trade matching process for Wealth Management Fixed income and equity trading flow. The team works closely with the business, technology, and multiple internal teams to ensure timely clearance of trades prior to settle date.
QUALIFICATIONS
- Bachelor's Degree
- 1-3 years of financial services industry experience; ideally with project management experience
- General knowledge of financial markets and investment products, specifically equities and options
- Demonstrated leadership ability and experience managing people
- Excellent written and verbal communication skills
- Self-motivated with a high degree of attention to detail
- Ability to adapt in fast paced environment with focus on innovation and flexibility
- Efficient time management skills and ability to prioritize competing urgent tasks
- Team player with the ability to work effectively in a team or independently
- Ability to quickly learn and apply knowledge
- Demonstrated relationship building skills with stakeholders, peers, and all levels of management
- Strong reasoning and problem-solving skills
- Ability to think and act like an owner
- Proficiency in Microsoft Excel, VBA a plus
For immediate consideration contact:
Jim Byrnes
212-430-1054
$62k-106k yearly est. 3d ago
Human Resources Information System Administrator
Spectrumcareers
Information systems technician job in Arlington, VA
A fast-growing, enterprise organization with a complex, multi-location workforce is seeking a hands-on Workday HRIS professional to support and optimize its full HCM environment. This is a highly visible individual-contributor role responsible for the day-to-day stability, configuration, and evolution of Workday across the business.
This position sits at the center of HR operations, payroll, benefits, and reporting, and partners closely with HR leadership and technical teams to ensure Workday runs accurately, securely, and efficiently.
What You'll Do
Own the ongoing configuration and maintenance of Workday HCM across all major modules, including time, absence, benefits, payroll, compensation, and recruiting
Maintain and troubleshoot business process frameworks, condition rules, security roles, and data flows
Monitor and resolve issues across Workday integrations and vendor feeds
Support release cycles, including regression testing, UAT, and post-deployment validation
Ensure data integrity, compliance, and audit readiness across the HR system
Build and maintain Workday reports, dashboards, and analytics for HR and leadership
Serve as the first point of escalation for system issues, enhancements, and end-user questions
Partner with stakeholders to improve workflows, automate manual processes, and enhance the user experience
What We're Looking For
5+ years of HRIS experience in an enterprise environment
Hands-on Workday experience with configuration responsibility
Exposure to multiple Workday HCM modules (time, absence, benefits, payroll, compensation, recruiting)
Strong understanding of business process frameworks, security, reporting, and data governance
Experience supporting system upgrades, testing cycles, and production troubleshooting
Comfort working with integrations, file feeds, and third-party vendors
Strong analytical and communication skills with the ability to work across technical and HR teams
Why This Role Stands Out
Broad Workday ownership rather than narrow module support
Stable, well-resourced enterprise environment
High-impact role supporting critical HR, payroll, and benefits operations
Long-term growth path for a senior HRIS professional who wants depth and influence
$69k-93k yearly est. 2d ago
Patent Prosecution Attorney - Software & Tech
Vanguard-Ip
Information systems technician job in Washington, DC
A mid-sized patent law firm located in Washington, DC, is seeking candidates with prior experience in patent prosecution and a relevant degree. The ideal applicant will have a USPTO Reg. No. and competencies in software technologies like cloud and AI. This firm, specialized in IP placements, offers a unique understanding of technical needs and candidates' career aspirations, ensuring a supportive recruitment experience. Candidates are encouraged to apply confidentially for this exciting opportunity in patent law.
#J-18808-Ljbffr
$74k-106k yearly est. 5d ago
HELP DESK TECHNICIAN
Reliant Technology 3.7
Information systems technician job in Washington, DC
Ignite is an ISO 9001:2015 and CMMI Services Level 3 and Development Level 2 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB), headquartered in Huntsville, AL. By design, Ignite is a provider of professional services to customers in educational, federal, and commercial industries and in every action seeks to be the preeminent provider within this business space.
The Help Desk Technician provides Tier I and Tier II technical support to end users in support of mission-critical government systems. This role is responsible for responding to user incidents and service requests, troubleshooting hardware and software issues, and documenting resolutions within the service management system. The Help Desk Technician ensures timely, professional customer support while adhering to established procedures, service level agreements (SLAs), and security requirements in a cleared environment.
This position is contingent upon contract award.
Job Requirements
Key Responsibilities:
* Provide Tier I and Tier II technical support for end users, resolving incidents related to hardware, software, and system access.
* Receive, log, track, and manage service tickets in accordance with established ITSM processes and SLAs.
* Diagnose and troubleshoot technical issues, escalating unresolved or complex problems to higher-tier support as appropriate.
* Communicate clearly and professionally with users regarding issue status, resolution steps, and follow-up actions.
* Document incident resolutions, troubleshooting steps, and knowledge articles to support continuous improvement.
* Support account management activities, including password resets, access requests, and basic system configuration.
* Ensure compliance with security policies, procedures, and operational standards when handling user requests.
Minimum Education and Qualifications - Journeyman Level:
* Education:
* Bachelor's degree in Information Technology, Computer Science, or a related field
* Required Experience:
* Minimum of 5+ years of experience providing customer support, technical troubleshooting, and service ticket management.
* Experience supporting users in an IT service desk or help desk environment.
* Strong customer service, communication, and documentation skills.
* Preferred Experience:
* CompTIA A+
* CompTIA Network+
* ITIL Foundation or equivalent certification
We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.
Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
$54k-94k yearly est. 5d ago
IT Support Specialist
Enlightened Inc. 4.1
Information systems technician job in Washington, DC
The primary responsibility of the IT Inventory Technician, is to provide support to the IT Inventory team with receiving, ensuring that received assets are put in the proper locations and scanned into the Asset Management Tool. The IT Inventory Technician will also be responsible for assisting with Asset disposal process, including removing and degaussing Storage devices.
Receive shipments, Scan all assets into the Asset management Tool.
Store in appropriate designated locations.
Move/Retrieve assets marked for disposal.
Remove Storage devices from assets marked for disposal, label as appropriate and degausse as needed.
Deliver received devices to end users/groups.
Participate in Imaging End points and PC Replacement activities.
All other related duties as assigned.
Daily Operations
Receive, Scan into IT Asset Management Tool and Report assets being delivered or returned to CLIENT
Ensure that Warehouse is neatly arranged at all times and assets placed in the appropriate location/s
Issue and/or Deliver Assets to customer
Degauss Operations
Assist with receiving Assets to be Surplussed
Scan Assets into ITAM Tool
Remove Storage Devices from Asset and Label appropriately
Degauss Storage device as required per SOP
PC Replacement Operations:
Assist with Asset Imaging, End user asset reconciliation and other PC Replacement activities as required.
Reporting:
Provide reports as needed
$43k-62k yearly est. Auto-Apply 60d+ ago
Associate IT Support Specialist
Sigmatech, Inc. 4.0
Information systems technician job in Arlington, VA
Job Description
About Our Organization
DASA DE&C manages the Army's Security Assistance and Armaments Cooperation programs that engage allies and partners across the full spectrum of Army acquisition to achieve force dominance. We lead the U.S. Army Security Assistance Enterprise (ASAE), providing leadership, resource management and policy oversight. We build the capabilities of allies and partners, strengthen relationships with our foreign partners, and strengthen the U.S. industrial base.
Position Overview
As an Associate IT Support Specialist, you will be a key member of the Information Management Office (IMO), providing direct, hands-on technical support for all DASA DE&C personnel. This role is focused on resolving user-facing technical issues and assisting with the daily administration of IT hardware, software, and network access under the guidance of senior staff. You will be a primary point of contact for troubleshooting user issues and will learn to interface with enterprise-level service providers like DISA and the Joint Service Provider (JSP). This is a non-inherently governmental function performed under the direction of government leadership, where you will apply and grow your understanding of Department of War and Department of the Army IMO procedures.
Core Duties and Responsibilities
Desktop and User Support: Provide Tier 1 technical support for workstations, printers, and peripherals. Troubleshoot and resolve common hardware, software, and network connectivity issues on both NIPRNet and SIPRNet environments.
Account and Access Management Support: Assist in preparing System Authorization Access Requests (SAARs) for government review and approval. Help with the creation, modification, and termination of user accounts for networks and mobile devices as directed.
Wireless Systems Support: Assist in the management of government-furnished wireless systems and accounts. This includes supporting the issuance and recovery of mobile devices (e.g., cell phones, tablets), helping with account setup and configuration, and providing basic user support for connectivity issues.
Hardware Lifecycle Support: Assist with the full lifecycle of IT assets. Help receive, image, and issue new computers and mobile devices; maintain accurate inventory records under supervision; and prepare outdated equipment for disposal.
Conference and VTC Support: Assist in the setup, operation, and troubleshooting of audio-visual (AV) equipment for meetings and conferences. Provide technical support for unclassified and secure video teleconferences (VTC/SVTC).
Network and Security Coordination: Support the technical liaison between DASA DE&C users and enterprise service providers (e.g., JSP, DISA, NEC). Assist in tracking and reporting workstation compliance with security directives.
Essential Requirements
Security Clearance: Must possess and maintain a current Secret security clearance.
Education: Bachelor's degree in Information Technology, Cybersecurity, or a related field is required.
Experience:
A minimum of three to five (3-5) years of professional, hands-on experience in an IT help desk or desktop support role.
Exposure to a DoW or U.S. Government environment and its IT procedures is highly desirable.
Skills:
Proficiency in troubleshooting Microsoft Windows operating systems and the Microsoft Office suite.
Familiarity with Active Directory for user account management.
Ability to follow procedures to troubleshoot hardware, software, and peripherals in both NIPRNet and SIPRNet environments.
Working knowledge of network access request procedures (SAARs).
Excellent communication and customer service skills.
Preferred Certifications
Required: CompTIA Security+ CE or another DoW 8570/8140 IAT Level II baseline certification is required to start or must be obtained within 6 months of hire.
Highly Preferred: CompTIA A+, CompTIA Network+.
Preferred: Relevant Microsoft certification (e.g., Microsoft 365 Certified: Modern Desktop Administrator Associate).
Work Environment
Location: This position is located in Arlington, VA.
Schedule: This is a full-time, on-site position supporting daily operational rhythms. Remote work for this position is not authorized.
Travel: May be required up to 10% of the time to CONUS locations for temporary duty (TDY).
Collaboration: This role requires constant, direct collaboration with users across the organization, government leadership, and external IT service providers.
$66k-93k yearly est. 7d ago
Junior System Administrator
T-Rex Solutions 4.1
Information systems technician job in Fort Meade, MD
Are you ready to make a significant impact by supporting critical national security infrastructure? T-Rex Solutions is looking for a fully cleared System Administrator to join our dynamic team in the Ft. Meade, MD area.
Responsibilities:
Provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring, and problem resolution for all the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity, and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Requirements:
Bachelor's degree in System Engineering, Computer Science, InformationSystems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university is required. 4 years of additional experience may be substituted for a bachelor's degree, for a total of 7 years.
3+ years of System Administrator experience
Experience with:
Configuration and Maintenance of Virtual Machines
Linux operating systems
Scripting languages (e.g. Perl, bash, etc.)
OS and Software application patching (e.g. IAVA, Version updates)
Attention to detail and time management
Active TS/SCI w/ FSP
Desired Skills:
Understanding of and/or experience with:
Docker containerization and Kubernetes orchestration
Public Key Infrastructure (PKI)
Secrets/Vault Management
IdAM directories (active directory and/or LDAP)
Ticket tracking tools (e.g. Jira, Redmine, RT Tracker)
Networking/Load Balancing
T-Rex Overview
Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.
T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.
T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
In compliance with pay transparency guidelines, the annual base salary range for this position is $80,000 - $100,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.
T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.
$80k-100k yearly Auto-Apply 18d ago
Technical Support Analyst
JBA International 4.1
Information systems technician job in Washington, DC
https://www.linkedin.com/jobs/view/**********/?eBP=CwEAAAGLjT4m_cYlcVZPNb6v-DuAe6E444kUtUApzaFt3O-9JP92fN5L8GjuCAA-RlQxYeLlwNazhxEBjLuxNVwkFI6ZXUOZ0SCUI_0nqsP5LJD6ze2DHIGx6HUXVHeFMQJImr1EwqqOzf7cGGE-HnRnF70rGMlg5h3ZUzXJ_Ig9On-MLzGSc4okpoW8q5WaldE1x44Wef8g6sU1RpKseVYrdqxAt6oTnzCvFdv90QLTq-o8G16fHCWTnSNW4Nx_fHbuOKOKiyR5hHdJMcb10LYT9WsfOB_JWoRt5JXJkMqB9L6YYVHJSukf6F2MwtssmTFZyQMKSebmzZo2htSgksKOcYMR22S9eiPM3BQlksRpgJI5wmdpa6iCYUjJgVvx&ref Id=JayItgDmuUKunPttf%2Bxxug%3D%3D&tracking Id=bSWXB3Sn3vtT29Z2V688Ig%3D%3D
About the job Washington, District of Columbia Job Description Responsibilities:
Foster and exemplify customer-first service.
Assist with all technical support activities for the DC Office. May be asked to assist with technical support for other regional offices as needed.
Monitor e-mail and skype for un-ticketed user requests and incidents that were not sent via the Service Desk and ticket as appropriate.
Work closely with other firmwide IT techs as necessary to assist them with local technical issues and take proper steps to escalate to Regional Manager or Service Desk.
Attend bi-monthly Technical Analyst meetings and provide feedback regarding best practices, lessons learned, new troubleshooting findings or methods.
Support off-hours needs related to moves, computer room upgrades, scheduled maintenance outages, projects and urgent user support matters.
Assist with occasional one-on-one user training.
Initiate, complete, and follow-through with all assigned and self-generated tickets.
Maintain IT Asset Management database to ensure it is kept current and accurate.
Build firm standard PCs and laptops per firm guidelines.
Organize, build, and maintain proper loaner and hot-swap equipment and deliver to users on time per firm guidelines.
Assist with maintaining printer maintenance records and inventory, and, swap printers as equipment reaches end of life and new equipment is received.
Serve as a vendor contact for all printer problems.
Provide mobile device support for iPhones, Androids, and iPads in accordance with the firm's AirWatch program.
Provide setup and support of remote access and two-factor authentication software (MFA).
Advise DC-IT Manager regarding any requests or incidents that should be immediately reported to his/her attention.
Provide proper follow-up, updates, and project status to the manager. Ensure proper follow-up is provided to all end users who may have reported a problem or requested technical assistance from the DC Technical Support group.
Provide assistance with audio visual/teleconferencing setups, including:
Laptop/projector connections.
TVs including Plasma, LCD, or LED
Support and maintain over 20 conference rooms including a conference center with 100 plus capacity.
Support and setup our internal videoconference solution as well as external videoconferencing solutions such as WebEx, Skype and Zoom.
Install and beta test new technology, and, assist with telecom-related issues as necessary.
Support Wi-Fi, cellular data, laptop cards and Mi-Fi devices.
Install and test new hardware and software technology.
Assist with LAN cabling patching and troubleshooting; and act as remote hands for network engineers.
Complete workstation set-ups for new arrivals, visitors, etc. and complete equipment moves per schedule and at times not scheduled.
Perform approved software installations and other tasks as requested by the Regional IT Manager or as required by customers.
In rotation with other local IT staff, serve as 24/7 on-call emergency technician.
Closely monitor the ChangeGear service management system to ensure assigned tickets are updated in a timely manner. Use the best business protocol for follow up communication with an end user.
Conduct routine inspections of various IT spaces, e.g., conference rooms, visitor offices, MDF, IDF rooms.
Quickly assess and escalate hardware and/or network problems to third level IT support groups for assistance. Proactively review current infrastructure and assert good judgment to know when to coordinate equipment replacement during repair period.
Participate in major IT projects and rollouts, assuming a key role as directed by the Regional Manager or Director.
Qualifications:
Customer service is paramount in this role.
The candidate should have a desire to provide excellent customer service.
Several years of law office support experience is desired.
Experience should be specific to providing technical support to the firm's users.
A working knowledge of legal applications including document management systems is also highly desired.
Comprehensive knowledge of Active Directory, Microsoft Office Suites 2010 and above is required.
Possessing an A+ or a similar computer certificate or degree in computer sciences is a plus.
Additional understanding of printers, remote access tools and mobile devices are required.
A basic understanding of network engineering and IP-based telecommunications is required.
This position involves overtime and/or shifts on weekends or corporate holidays when necessary.
Although an occasional requirement, the successful candidate must be willing and able to travel to and work temporarily in other offices for brief periods of time, both to domestic and/or international offices.
Excellent organizational skills, customer service, and desk side support skills are required.
The successful candidate must be self-motivated and possess a high attention to detail.
Must also possess excellent interpersonal, critical thinking and time management skills, as well as excellent oral and written communication skills.
This position requires ability to lift up to 50 pounds unassisted and seek assistance with lifting heavier or large/bulky parcels.
Walking and standing for up to 4 hours at a time in an 7.50 hour shift is required. Must not possess any condition that would inhibit the ability to stoop, squat, or crawl under desks in order to service computers.
This position description in no way states or implies that the responsibilities and tasks are the only responsibilities and tasks to be performed by the employee occupying this position. S/he will be required to follow any other instructions and to perform any other job-related duties as required by his/her manager.
Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer. If you require an accommodation in order to apply for a position, please contact us at *********************************.
$53k-88k yearly est. 60d+ ago
Technical Support Specialist
Sidley Austin 4.6
Information systems technician job in Washington, DC
The Deskside Technical Support Specialist is responsible for providing desktop and mobile hardware and software support to high-profile end-users. The role involves resolving a wide variety of requests, inquiries, and complaints using extensive technical knowledge of hardware and software.
This individual will serve as the primary IT point of contact, supporting high-touch, high-profile customers, liaising with stakeholders, and driving service excellence through day-to-day actions.
Strong customer service skills, including empathy, clear communication, and prompt issue resolution, are essential, as they directly impact the user experience by fostering trust, reducing downtime, and ensuring that high-profile clients feel supported and valued at every interaction.
The successful candidate will have a strong knowledge of the end-user computing ecosystem and an ability to quickly learn applications and services. A high level of emotional intelligence (EQ) is necessary to succeed in this role, as it enables the specialist to navigate high-pressure situations, respond with empathy, and build strong relationships with high-profile users.
Duties and Responsibilities
Assist users in resolving computer-related issues such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through active listening and personalized techniques with a consistent focus on service excellence.
Hardware support functions include, but are not limited to, end-user support, desktop support, laptop support, office setups, and mobile device support. Perform computer imaging and post-image configurations, preventative maintenance, and basic printer troubleshooting while coordinating with vendors for repairs.
Software support functions include, but are not limited to, troubleshooting applications standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third-party applications in coordination with vendors.
Identify inefficient IT processes, recommend improvements, and implement solutions using Microsoft tools such as PowerAutomate, PowerShell, and PowerApps to enhance support efficiency and internal IT collaboration.
Manage deployed and inventory assets, maintaining accurate asset records for each user and each piece of equipment. Coordinate and perform hardware moves, changes, and exchanges.
Provide break/fix support for telephony equipment, including handsets, telephone cords, and telephone base units.
Assist with projects such as hardware or software upgrades, office moves, and special events.
Manage and process hardware warranty claims and issues, and facilitate warranty repairs with third-party vendors.
Maintain accurate records of user requests and incidents in the IT Service Management System.
Perform other duties as required.
Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.
Target Salary Range $72,000 - $90,000 if located in Washington DC Qualifications
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources).
Education and/or Experience:
Required:
Bachelor's degree or equivalent work experience
A minimum of 4 years of experience providing direct and exceptional user support in a high performance culture, including:
Practical, working knowledge of how to support and troubleshoot Zoom, Intune, Okta, ProofPoint, O365 Applications (Outlook, Word, PowerPoint, SharePoint, Teams), NetDocs, Citrix, ServiceNow
Experience supporting Windows-based computers, including Microsoft Windows 10/11
Experience supporting iOS, Android and MDM solutions
Experience working with vendors on support cases
Preferred:
Law Firm or Professional Services experience
A+, ITIL and Microsoft Office Application certifications
PowerAutomate/PowerShell/Python scripting
Experience with RPA tools, Microsoft Graph and Microsoft PowerApps
Knowledge of AI Prompt Engineering, with an understanding of how to craft effective prompts to optimize interactions with AI tools
Other Skills and Abilities:
The following will also be required of the successful candidate:
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities
Sidley Austin LLP is an Equal Opportunity Employer
#LI-EC1
$72k-90k yearly Auto-Apply 5d ago
Helpdesk Technician 3
Avid Technology Professionals 4.7
Information systems technician job in Annapolis, MD
High School/GED with nine (9) years of experience. Equivalent education and experience: Associate degree and seven (7) years of experience.
$55k-80k yearly est. 60d+ ago
System Support Specialist (Electro-Mechanical with PLC Experience)
Dow Jones 4.0
Information systems technician job in Silver Spring, MD
About the Team: This team is part of the Print Operations Group. About the Role The White Oak plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in White Oak, Maryland and report to the Technology Service Manager.
You Will:
+ Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.
+ Have the basic knowledge of electrical and electronics in accordance to Ohm's law and will use electrical test equipment including a VOM meter and oscilloscope.
+ Provide PC support including Windows operating system and basic networking.
+ Have the willingness and ability to work nights, weekends, and holidays.
You Have:
+ 3-5 years of electro-mechanical experience.
+ Prioritization and time management skillsets.
+ Ability to communicate effectively, both written and oral.
+ A technical degree, or equivalent military training, or equivalent experienceis preferred.
Our Benefits
+ Comprehensive Healthcare Plans
+ Paid Time Off
+ Retirement Plans
+ Comprehensive Medical, Dental and Vision Insurance Plans
+ Education Benefits
+ Paid Maternity and Paternity Leave
+ Family Care Benefits
+ Subscription Discounts
+ Employee Referral Program
\#LI-Onsite
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area: Dow Jones - Print Operations
Job Category: IT, Telecom & Internet
Union Status:
Non-Union role
Pay Range: $70,000 - $85,000
We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.
Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.
For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
Req ID: 49769
$70k-85k yearly 30d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information systems technician job in Baltimore, MD
About Aviation Electronics, Electrical, and Computer SystemsTechnicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$60k-84k yearly est. 13d ago
It Technician
E-Logic
Information systems technician job in Alexandria, VA
This position will be Install, configure & troubleshoot computer hardware, software, systems, networks, printers, and scanners
A technician must be organized to follow procedures for ordering parts, scheduling onsite visits, and writing detailed reports
This Position is open for Washington DC and surrounding areas.
$38k-76k yearly est. 60d+ ago
Casual IT Installation Technician
Amentum
Information systems technician job in Alexandria, VA
Amentum/SNS requires casual CONUS/OCONUS Technical Engineering resources to provide survey, installation, and configuration assistance for a Wireless Intrusion Detection System at various locations both CONUS and OCONUS. Work will be on a casual basis, as the installation schedule is fluid, with 2-4 weeks of work every 2-3 months. Schedules will be arranged prior to actual installations and could vary in length.
Responsibilities
Engineers will be responsible for antenna/bracket assembly, installation above drop-ceilings, pulling and terminating ethernet cables, and potentially transporting equipment between buildings.
Some fiber optic cable installation and termination may be required.
Executing tasks in accordance with all applicable Amentum safety standards.
Performs work in an environment that has a mix of business hours, and after-business hours, depending on customer building availability.
Prior experience with current IT installation procedures/methods.
Working knowledge of signal flow and low-voltage power systems.
This work will require climbing stepladders up to approximately 10 feet or using scissor lifts for higher ceilings.
A minimum of ten years' experience in related field.
Superb analytical and problem-solving skills.
Great interpersonal, communication, and collaboration abilities.
Ability to work in a multilateral environment with diverse stakeholders.
Strong interpersonal and communication skills.
Willingness to travel domestically and internationally as required.
Compensation Details:
$85.00
The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.
Benefits Overview:
Our health and welfare benefits are designed to support you and your priorities. Offerings include:
Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance
Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.
Original Posting:
01/15/2026 - Until Filled
Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
$38k-76k yearly est. Auto-Apply 6d ago
DOW - Information Assurance Technician
Cfocus Softwareorporated
Information systems technician job in Alexandria, VA
cFocus Software seeks a Information Assurance Technician to join our program supporting the Department of Defense (DoD). This position is remote. This position requires the ability a Public Trust clearance. Qualifications:
Associate's or Bachelor's degree in Cybersecurity, Information Technology, or a related field (or equivalent experience).
3+ years of experience supporting information assurance or cybersecurity operations.
Experience supporting RMF and continuous monitoring activities.
Familiarity with STIGs, vulnerability scanning tools, and DoD cybersecurity policies.
Experience maintaining cybersecurity documentation and evidence.
Strong attention to detail, documentation, and analytical skills.
Ability to obtain and maintain a DoD CAC and required background investigation
Duties:
Assist with implementation and maintenance of cybersecurity and information assurance controls.
Support RMF lifecycle activities including continuous monitoring and ATO sustainment.
Perform STIG implementation, validation, and compliance checks.
Conduct vulnerability scanning and support remediation efforts.
Maintain security documentation including SSP artifacts, POA&Ms, and control evidence.
Support audit preparation and security assessments.
Assist with cybersecurity incident response activities and reporting.
Monitor system configurations to ensure compliance with approved baselines.
Collaborate with IA Managers, Cyber Security Analysts, Engineers, and system administrators.
Support DevSecOps activities by validating security controls during deployments.
Ensure compliance with Privacy Act, PII, and CUI protection requirements.
Provide Tier 2/Tier 3 support for security-related issues.
Participate in Agile ceremonies and technical reviews.
Support transition-in, sustainment, and knowledge transfer activities
$38k-76k yearly est. Auto-Apply 5d ago
IT Governance SME
Dynanet Corporation
Information systems technician job in Washington, DC
Full-time Description
Job Title: IT Governance SME
Job Type: Full-time
Location: Hybrid, DC - Hybrid work arrangement with required onsite presence during core federal hours (Monday-Friday, 9:00 AM - 3:00 PM ET) and additional onsite coverage as mission dictates
Dynanet Corporation Overview:
Dynanet started with a focus on IT infrastructure and operations, helping organizations enhance their networks and overcome the limitations of 1990s technology. From strengthening communication channels to introducing innovative ways to collaborate and share information, Dynanet played a crucial role in shaping the early stages of digital transformation. The company's efforts helped organizations build the very fabric of connectivity that now powers our modern world. Over the last three decades, Dynanet has grown into a trusted partner for organizations looking to innovate boldly and transform seamlessly. While technology continues to evolve and unlock new opportunities, for nearly 30 years, Dynanet remains committed to delivering cutting-edge solutions that drive lasting change for its customers. Through agility, foresight, and an unwavering dedication to excellence, Dynanet continues to empower organizations to thrive in a rapidly changing digital landscape. Our story is more than just a story of technology - it's a story of vision, growth, and transformation that has shaped the past and continues to pave the way for the future.
About the Role:
The IT Governance SME is responsible for strengthening strategic IT governance and investment oversight across the customer's portfolio of technology systems (approximately 50 applications/150 systems). This role focuses on aligning technology initiatives with the customer's mission and strategic goals, optimizing compliance with system development lifecycle best practices, ensuring cost effectiveness, and implementing integrated risk management frameworks. The SME will develop and drive use of analytics to enhance decision-making and program outcomes while serving as the enterprise project management office focal point. This position requires expertise in federal IT governance frameworks, portfolio management, and enterprise architecture to support the customer Tech's transformation to a federated technology ecosystem.
Requirements
Roles & Responsibilities:
Strategic IT Governance & Investment Oversight:
Strengthen strategic IT governance frameworks that align technology initiatives with the customer's mission and federal priorities
Ensure 100% of IT investments and projects are reviewed for alignment with the customer's strategic goals
Monitor that at least 90% of projects deliver measurable outcomes within planned scope and timeline
Optimize compliance with system development lifecycle best practices across all technology initiatives
Implement integrated risk management frameworks for portfolio-wide technology investments
Support governance frameworks that drive technology delivery rather than impede progress
Enterprise Portfolio Management Office:
Serve as enterprise project management office, evaluating IT infrastructure for efficiency and rational enterprise architecture
Provide unified enterprise portfolio management approach reflecting and overseeing all projects to ensure alignment and reduce duplication
Manage portfolio of 50+ applications and 150+ systems with approximately 1-5 interfaces/integrations per system
Lead agile project planning, execution, and delivery, integrating with tools for full lifecycle visibility
Modernize enterprise performance lifecycle, risk management framework, and compliance governance support
Expand adoption of agile methodologies 100%, targeting 20% increase in sprint velocity and 15% reduction in project cycle times
Data Analytics & Decision Support:
Develop and drive use of analytics to enhance decision-making and program outcomes
Create Executive Dashboard with real-time data, trend analysis, and recommendations
Deliver real-time dashboards with 99% data accuracy to support timely and informed CIO-level decision-making
Extract and normalize data from diverse sources to build comprehensive portfolio insights
Provide data-driven insights to guide IT investment budgeting and strategic planning
Support meaningful Capital Planning and Investment Control (CPIC) process through analytics
Enterprise Architecture Management:
Lead the development, maintenance, and alignment of the agency's Enterprise Architecture (EA)
Create and update documentation across all FEAF reference models (PRM, BRM, DRM, ARM, IRM, SRM)
Ensure compliance with FEAF standards and establish performance reporting structures
Foster stakeholder engagement and provide expert guidance to support strategic planning
Maintain 80% up-to-date EA documentation with timely performance reports and actionable insights
Support informed decision-making and continuous improvement through architecture governance
FITARA & Compliance Management:
Process approximately 110+ FITARA reviews annually with peak periods of 42 requests (Jun-Aug) and off-peak of 12 requests (Oct-Dec)
Conduct FITARA reviews and provide feedback to ensure compliance with federal IT acquisition requirements
Support system registrations (approximately 19 annually) and software assessments (10+ annually)
Coordinate Analysis of Alternatives processes (3-10 annually) to support technology decision-making
Ensure compliance with federal standards including FISMA, FedRAMP, Clinger-Cohen Act, NIST Standards, and DOGE requirements
Performance Monitoring & Reporting:
Develop and maintain performance metrics and KPIs for IT portfolio management
Create dashboard reporting capabilities (3-30 reports annually) to track portfolio performance
Support Technical Board Reviews including Sprint Reviews/Demos (55+ annually), Project Initiation Reviews, and Production Readiness Reviews
Provide regular portfolio status reporting to senior leadership and stakeholders
Monitor and report on customer satisfaction improvements targeting 20% increase and 30% reduction in service request resolution times
Risk Management & Compliance:
Implement comprehensive risk management frameworks across the technology portfolio
Ensure all current systems maintain ATOs with support for new and renewing authorizations
Support system decommissions (2-4 annually) and technology lifecycle management
Maintain compliance with federal regulations while enabling smart, well-defined risk-taking
Coordinate with cybersecurity and privacy teams to ensure integrated compliance approaches
Stakeholder Engagement & Communication:
Foster stakeholder collaboration across the customer Tech teams, program offices, and external partners.
Coordinate with other HHS OCIO divisions to streamline IT services under unified governance.
Support briefings and presentations for senior leaders, working groups, and oversight bodies.
Facilitate cross-functional coordination to break down organizational silos.
Required Professional Skills:
IT Governance Expertise: Minimum 6+ years of experience in federal IT governance, portfolio management, and investment oversight
Federal Compliance: Deep knowledge of federal IT frameworks including FISMA, FedRAMP, FITARA, NIST Standards, and Clinger-Cohen Act
Portfolio Management: Experience managing large-scale IT portfolios with 50+ applications and complex system integrations
Enterprise Architecture: Proficiency in FEAF reference models and enterprise architecture documentation and maintenance
Data Analytics: Advanced skills in data analysis, dashboard development, and real-time reporting for executive decision support
FITARA Experience: Hands-on experience with FITARA review processes, compliance tracking, and federal IT acquisition requirements
Agile Methodologies: Knowledge of agile project management practices and lifecycle management tools
Risk Management: Experience implementing risk management frameworks in complex federal IT environments
Performance Measurement: Ability to develop and track KPIs, SLAs, and performance metrics for large IT portfolios
Stakeholder Management: Experience coordinating across multiple organizational divisions and external partners
Federal IT Systems: Understanding of federal system development lifecycle, ATO processes, and compliance requirements
Preferred Professional Skills:
Certifications: PMP, TOGAF, ITIL, or equivalent IT governance and architecture certifications
Federal Experience: Previous experience with the customer, HHS, or similar federal agencies managing large IT portfolios
Dashboard Development: Experience with Power BI, Tableau, or similar business intelligence and reporting tools
System Integration:?Knowledge of system-to-system integrations and technology mapping
Cloud Migration: Experience supporting cloud migration initiatives (NGSC, Azure) and hybrid infrastructure management
CPIC Process: Understanding of federal Capital Planning and Investment Control processes and OMB reporting
Advanced Analytics: Experience with advanced data analytics, predictive modeling, and trend analysis
Change Management: Knowledge of organizational change management during technology transformations
Advanced Degree: Master's degree in Information Technology, Business Administration, or related field
Dynanet Team Requirements and Expectations:
Possess Strong written and verbal communication skills.
Highly organized with an ability to prioritize, balance, and effectively advance multiple competing priorities in a high-volume, fast-paced environment.
Ability to interact in a professional and collaborative manner with fellow Dynanet Teammates and the clients, and business partners that we work with.
Ability and desire to challenge and educate yourself to support and advance IT services delivery in the Federal agencies we serve.
Excellent judgment and creative problem-solving skills.
Respond to team member and client requests via email, MS teams, or other communication means during core business hours.
Active listening skills to understand clients' needs, and collaboration skills to work with other developers and designers.
Education/Experience Requirements:
Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, Public Administration, or related field required
Experience: Minimum 8+ years of IT governance, portfolio management, or enterprise architecture experience in federal environments
Federal Experience: Minimum 4+ years of direct federal government or federal contracting experience with IT governance frameworks
Portfolio Management: Minimum 5+ years managing complex IT portfolios with multiple concurrent projects and systems
Compliance Experience: Demonstrated experience with FITARA, FISMA, and other federal IT compliance requirements
Analytics Experience: Minimum 3+ years developing dashboards, reports, and data analytics for executive decision support
Architecture Experience: Experience with enterprise architecture frameworks and documentation standards.
Employee Benefits Overview:
Industry Competitive Compensation
Medical and Dental Insurance
Paid Time Off/Holidays
401(k) Retirement Plans with Matching
Remote Work*
Paid Training
Employee Referral Program
Employee Development Program?
*Remote work flexibility available with required onsite presence during core federal hours and additional coverage as mission dictates for stakeholder coordination and governance meetings.
$40k-79k yearly est. 55d ago
System Administrator Level 1
Jasint
Information systems technician job in Annapolis, MD
Job Title: System Administrator 1
Location(s): Annapolis Junction, MD Hours: Regular Full-Time
Salary Range: $120k - $140k/yr
Clearance Requirements:
requires a current and active TS/SCI with Poly at the time of application.
What you will be doing:
Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
Manage IT system infrastructure and any processes related to these systems.
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
Provide support for the escalation and communication of status to agency management and internal customers.
Provide support for the dispatch system and hardware problems and remain involved in the resolution process.
Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.
Provide support for implementation, troubleshooting and maintenance of IT systems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and
resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem
resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remain involved in the resolution process
Configure and manage UNIX and Windows (or other applicable) operating systems and
installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Position Requirements
Minimum Requirements:
Five (5) years experience as a SA on programs and contracts of similar scope, type, and complexity is required.
Education/Certifications:
Bachelor s degree in a technical discipline from an accredited college or university is
required.
In lieu of a Bachelor s degree, four (4) years of additional SA experience may be substituted.
Physical Demands:
This is largely a sedentary role; however, some filing is required. This would require the ability to move files, open filing cabinets and bend or stand as necessary.
Why JASINT?
At JASINT we are proud to boast a together we can attitude. That is only possible with a strong talented team. Our goal is to answer the call to provide top mission and Warfighter support at all levels and that s why we are seeking you!
We understand and respect the dedication and sacrifice that is required to serve our nation s greatest efforts, and our commitment in turn is to support YOU!
JASINT cares about your work life balance and offers competitive benefits to help you at every stage of your personal and professional life: Retirement/401k, 100% Employer paid health, dental, vision for employees, flexible spending accounts, (HSA/FSA), STD/LTD, professional development, tuition reimbursement, spot award recognition, PTO, Holidays even 2 (two) additional floating holidays to use at your discretion!
*** JASINT offers both internal and external referral bonuses for all cleared exceptional talent we hire! Friends of yours, are friends of JASINT! ***
JASINT provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
JASINT participates in E-Verify and will provide the federal government with I-9 information to confirm that all new hires are authorized to work in the U.S. To learn more about E-Verify please visit dhs.gov/e-verify.
$120k-140k yearly 31d ago
Information Technology Technician (Levels 1-5)
Netsea Technologies
Information systems technician job in Aberdeen Proving Ground, MD
Information Technology Technician (Levels 1-5)
Clearance: DoD SECRET or higher clearance
Travel: up to 15%
Role Overview: The Information Technology Technician role advances mission outcomes through practical, day‑to‑day execution and clear communication. Responsibilities blend hands‑on problem solving with careful planning, coordination, and documentation.
Levels & Qualifications
Level 1: Information Technology Technician Level 1
Education: AA or 2-year technical school
Experience: None
Summary: As a Level 1 Information Technology Technician, you translate objectives into actionable steps and ensure results meet scope, schedule, and quality expectations. Operates under close guidance, applying established procedures and building fluency in tools and workflows.
Level 2: Information Technology Technician Level 2
Education: AA or 2-year technical school
Experience: 2 years
Summary: As a Level 2 Information Technology Technician, you translate objectives into actionable steps and ensure results meet scope, schedule, and quality expectations. Handles assignments independently, validating results and collaborating across teams to remove blockers.
Level 3: Information Technology Technician Level 3
Education: Bachelor's Degree
Experience: 5 years
Summary: As a Level 3 Information Technology Technician, you translate objectives into actionable steps and ensure results meet scope, schedule, and quality expectations. Handles assignments independently, validating results and collaborating across teams to remove blockers.
Level 4: Information Technology Technician Level 4
Education: Bachelor's Degree
Experience: 8 years
Summary: As a Level 4 Information Technology Technician, you translate objectives into actionable steps and ensure results meet scope, schedule, and quality expectations. Works with broad autonomy, shaping approach, mentoring teammates, and resolving complex issues with minimal oversight.
Level 5: Information Technology Technician Level 5
Education: Bachelor's Degree
Experience: 12 years
Summary: As a Level 5 Information Technology Technician, you translate objectives into actionable steps and ensure results meet scope, schedule, and quality expectations. Works with broad autonomy, shaping approach, mentoring teammates, and resolving complex issues with minimal oversight.
$34k-68k yearly est. Auto-Apply 60d+ ago
PMP with Experience in IT
Itnova
Information systems technician job in Glen Burnie, MD
ITnova is seeking a PMP with experience in IT, with at least 6 years of experience in managing IT related projects. Must demonstrate a leadership role in at least three successful projects that were delivered on time and on budget.
Education Requirements:
Bachelor's Degree from an accredited college or university in Engineering, Computer Science, InformationSystems, Business or other related discipline.
General Experience:
At least 6 years of experience in project management.
Specialized Experience:
At least 6 years of experience in managing IT related projects and must demonstrate a leadership role in at least three successful projects that were delivered on time and on budget.
Duties:
Perform day-to-day management of the project, identifies issues and risks and recommends possible issue and risk mitigation strategies associated with the project under assigned Task Orders.
Acts as a facilitator between a State and/or agency and IT contractor.
Responsible for ensuring that work performed under TOs is within scope, consistent with requirements, and delivered on time and on budget.
Identifies critical paths, tasks, dates, testing, and acceptance criteria. Provides solutions to improve efficiency (e.g., reduce costs while maintaining or improving performance levels).
Monitors issues and provides resolutions for up-to-date status reports.
$34k-68k yearly est. Auto-Apply 60d+ ago
Learn more about information systems technician jobs
How much does an information systems technician earn in Dundalk, MD?
The average information systems technician in Dundalk, MD earns between $34,000 and $96,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.
Average information systems technician salary in Dundalk, MD
$57,000
What are the biggest employers of Information Systems Technicians in Dundalk, MD?
The biggest employers of Information Systems Technicians in Dundalk, MD are: