Information systems technician jobs in Encinitas, CA

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description THE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, nonpromotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical Information also plays an important role in post-marketing handling of adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, this position delivers industry-leading services, which include Contact Center staffing for responding to product information requests, identifying and handling of adverse events and/or product quality issues, and medical writing as needed to generate written response for use in response to medical questions received. This position requires clinical and therapeutic knowledge, critical and analytical thinking, and customer/patient-centric approach. Medical Information Specialists typically support multiple pharmaceutical clients, multiple products, and multiple therapeutic areas. Essential Duties And Responsibilities Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: MEDICAL INFORMATION SUPPORT Respond to medical information inquiries from physicians, pharmacists, nurses, and other health care professionals, consumers, and payers. Utilize medical information skills to identify, research, and critically evaluate medical literature to create responses to medical information inquiries. Utilize writing skills for adverse event and product complaint narrative during intake as well as medical inquiry custom responses. Handle requests across multiple channels and platforms (phone, email, CRM, chat, etc.) Identify adverse events and product complaints during interactions with customers. Perform intake sufficient to generate adverse event and product complaint reports in compliance with EVERSANA-MICC and client standard operating procedures. Knowledge of FDA's postmarketing adverse event reporting regulations and safety terminology. Ability to make accurate assessments regarding what information needs to be obtained and level or depth of information to be collected. Coordinate processes necessary for responding to product quality-related complaints. This process may involve interactions with personnel in the following departments: Quality Assurance, Regulatory Affairs, and the complainant. Maintain product, therapeutic area, and client specific requirements knowledge. Ensure good documentation, high quality, and excellent customer service. Medical writing and Medical Information content development. Provide medical writing to assist in drafting of Medical Information response documents [FAQs, Scientific Response Documents (SRDs), Custom Response Documents (CRDs)] and/or work collaboratively with medical writing team to develop these materials. Staffing at scientific medical affairs booths. On-call responsibilities on an as assigned basis. Miscellaneous projects such as market and competitive product research, operational and process improvements, field team training and field liaison support. All other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Expectations Of The Job Metrics: Maintain and contribute toward process improvement which positively impacts metrics associated with activities of the Medical Communications l Contact Center; metrics are subject to change annually or more often as deemed necessary. Customer Services: Maintain and improve customer services associated with activity of the Medical Communications Contact Center. Hours: Able to work full time and be flexible with work scheduling as required by clients and management. Travel: In general, this position does not travel; however, the incumbent will need to be able to travel up to 10%. The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position. An individual in this position must be able to successfully perform the expectations listed above. Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. Education: Advanced healthcare degree (preferred PharmD or higher). Experience and/or Training: Strong clinical background and excellent verbal/written communication skills. Preferred Qualifications Education: Advanced healthcare degree (preferred PharmD or higher). Licensure: Pharmacist license. Experience and/or Training: Experiences in a Contact Center and Pharmaceutical industry environment. Technology/Equipment: Technology proficiency in the areas of telephony, Medical Information database, Microsoft Office, and video conference platforms. Knowledge: Therapeutic expertise. Ability to critically evaluate medical literature. Medical Information contact center systems and processes. Experience in Drug Information or a specialty area, particularly in Oncology, Hematology, Immunology, rare disease, Neurology, Cardiology, or other specialty. Positive Attitude and Energy: Exhibits an upbeat attitude, a genuine interest in others and a sense of humor. Energizes others and heightens morale through her/his attitude. Communication Skills: Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate. Innovator: Transforms creative ideas into original solutions that positively impact the company's performance. Highly Principled: Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior. Physical/Mental Demands And Working Environment The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position. Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands. Additional Information OUR CULTURAL BELIEFS: Patient Minded I act with the patient's best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity I create an environment of awareness and respect. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at *****************************. Follow us on LinkedIn | Twitter

Under the guidance of the Department Chair and Simulation Director, the Technology Specialist will provide comprehensive simulation support to the San Marcos campus. The role provides technical and mechanical support for the Speech-Language Clinic and simulation labs. The coordinator will work closely with the campus leads as a central resource for faculty, students, the campus community, and community partners. Position Summary Speech Language Pathology Technology Support Specialist (Technology Support Specialist I) This is a full-time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page. Pay, Benefits, and Work Schedule Anticipated Hiring Salary Amount: $4,595 per month CSU Classification Salary Range: $4,595 - 6,694 per month Salary is commensurate with the background and experience of the individual selected. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package. This position is required to work in person on campus. California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 7, 2025. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************. Supplemental Information Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at *********************************************** Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California. California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Advertised: Nov 20 2025 Pacific Standard Time Applications close:

We are seeking a Computer User Support Specialist to provide Tier I and II support for end-user systems within a secure Department of Defense environment. The specialist will assist in troubleshooting hardware, software, and network issues across local and remote users, while ensuring compliance with cybersecurity and system access protocols. Key Responsibilities Provide front-line technical support via phone, email, and in person Install, configure, and maintain workstations, laptops, and peripheral devices Troubleshoot user access issues related to CAC, Active Directory, and network permissions Support patch management, antivirus, and STIG compliance tasks Assist in imaging systems and software deployment using tools like SCCM or MDT Maintain inventory of IT assets and support lifecycle management Escalate unresolved issues to higher-level system administrators or network teams Log all support interactions in the ticketing system and track resolution status Provide user guidance and training on common applications and security best practices Minimum Qualifications U.S. Citizenship and Secret clearance or eligibility Associate's degree in IT, Computer Science, or related field (Bachelor's preferred) 3+ years of experience providing user and desktop support in a DoD or secure environment Experience with Windows 10/11, Microsoft 365, Active Directory, and network troubleshooting Familiarity with DoD security policies, including RMF and DISA STIGs Security+ certification required Additional Preferred Qualifications Experience supporting Navy Marine Corps Intranet (NMCI), NGEN, or similar DoD networks Knowledge of Remedy, ServiceNow, or equivalent ITSM ticketing systems Experience with DoD user account provisioning and revocation procedures Familiarity with VDI environments (e.g., Citrix, VMware Horizon) ITIL v4 Foundation certification Experience working in a SIPR/NIPR dual-environment support role Strong communication skills and ability to support non-technical users

We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. * Be the primary point of contact and escalation for Executive and C-suite users. * Lead complex troubleshooting issues escalated from Level 1 that require advanced expertise. * Expedite issue resolution for executives by coordinating across IT teams. * Strong teamwork skills to collaborate effectively with other team members. * Work with key stakeholders across different business segments to understand their needs and provide technical solutions. * Troubleshoot moderate to complex hardware, software, network, and operating system issues. * Lead projects to improve IT operations and systems. * Collaborate with various groups to understand their technology needs and challenges. * Take ownership of issues to ensure timely resolution according to SLA. * Analyze, diagnose, and resolve moderately complex end-user problems. * Provide remote support for systems and applications. * Expedite issue resolution by coordinating with team members and management. * Accurately document details of issues, troubleshooting, and resolutions. * Maintain knowledge base articles to assist other technicians. * Identify appropriate assignment groups and transfer tickets accordingly. * Provide on-call support during non-business hours when needed. * Other duties as assigned YOU HAVE: * Ideally 5+ years of experience in enterprise IT support * Ideally 3+ years of experience working directly with C-Suite Executive's, Presidents, and VPs * Ideally 5+ years supporting Windows and iOS environments in large enterprises * Expertise supporting Microsoft Teams, conference rooms, and boardroom * Logitech Tap and Crestron device experience a plus * Expert knowledge of Windows 10/11, Office 365, iOS, device management. * Experience with SCCM, Azure AD, Active Directory, O365 * Experience with disk imaging including PXE booting devices using SCCM. * Working skills with core networking fundamentals including TCP/IP, DNS, DHCP, and VPNs. * Experience supporting the deployment and changes of networking infrastructure. * Maintain accurate inventory of IT assets. * Strong leadership and project management skills. * Ability to manage executive relationships with poise and professionalism. * Strong problem solving and advanced troubleshooting skills. * Excellent written and verbal communication abilities. * Detail-oriented with strong documentation skills. * Ability to meet physical demands of role. * Desire to continuously expand your technical knowledge. * Experience working with ticket management systems (FreshService experience a plus). . WE HAVE: * A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day * nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation. * Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at ************** * Commitment to strengthen communities where our employees live and work * We encourage and support the philanthropic activities of our employees worldwide * Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money * Core values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being: * Innovative & adaptable * Dedicated to absolute integrity * Focused on the customer first * Respectful and team oriented * Optimistic and energizing * Accountable for performance * Benefits to support the lives of our employees Pay Transparency nVent's pay scale is based on the expected range of base pay for this job and the employee's work location. Employee pay within this range will be based on a combination of factors including knowledge, skills, abilities, experience, education, and performance. Where federal, state, or local minimum wage requirements exist, employee pay will comply. Compensation Range: $26.10 - $48.50 Per Hour Depending on the position offered, employee may be eligible for other forms of compensation, such as annual incentives. Benefit Overview At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes: * Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance. * A 401(k) retirement plan and an employee stock purchase plan - both include a company match. * Other supplemental benefits such as tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and legal & identity theft protection. At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth. #LI-OR1 #LI-Onsite #INDOTH

All around the world people are looking for an answer, a test result, or a procedure that will offer them clarity and a path to a healthier life. By working with Diagnostic products that make a difference globally, your impact can be greater than you have ever imagined. Hologic offers a space for employees to own their passion and feel a sense of purpose each and every day. Our award-winning Technical Support team plays a big role in that mission. They provide phone and email support to both internal and external customers, troubleshooting issues with Hologic's cytology and molecular products. Think this role is for you? This individual has an ability for troubleshooting issues beyond “computer stuff.” In this role, you will be troubleshooting our diagnostics instruments (cytology and molecular), reagents, and operator issues. You will be offering technical support to internal customers (R&D, Field Service, Quality, Marketing, etc.) and external customers (Lab technicians, hospitals, etc.) via phone and email. We provide support 24/7, you may be on-call and serve as back-up for technical and application support as needed, including some holidays. Key Outcomes: Provide customers with service and product troubleshooting for cytology and molecular products, including instruments, reagents, and software, via phone and email. Document calls in the CRM system and escalate issues that require further investigation. Authorize return of customer product for investigation. Determine replacement of product as warranted. Potential Growth Opportunities: Represent Technical Support as specialist for designated product(s). Act as liaison to other departments within the division concerning issues related to specific product lines. Serve on product development or support teams. Provide Technical Support team with troubleshooting training and informational updates. Work with Marketing and Service departments at the launch of new products. Reviewing or creating label copy, participate in pre- and post-launch teams. Build relationships with partners and distributors. Writing and reviewing procedures. Provide guidance and coaching to other Technical Support personnel. Do you have what it takes? You are technically inclined, you understand science - DNA, RNA, Cytology, reading the package insert on a medical product doesn't sound like a foreign language to you. You have a customer service mentality, you are patient, have good communication and computer skills and are great at multi-tasking. You are comfortable speaking on the phone and have flexibility in your schedule. We are looking for someone who is eager to start their career in this field and wants to grow within the department. Additional qualifications: Bachelor's degree in biology, Cytotechnology, Medical Laboratory Science, or related field (required). ASCP Cytotechnologist (CT), Medical Technologist (MT) or Clinical Laboratory Scientist (CLS) certification or equivalent (desired). Experience as a Cytology Prep Technician (desired). Experience with cytology, RT PCR, molecular, or virology (desired). Ability to troubleshoot Laboratory Information Systems interfaces and/or network computers (desired). Bilingual (French and English) is a plus If you are not sure that you are 100% qualified, but are up for the challenge, we want you to apply! The annualized base salary range for this role is $71,000 - $106,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand. Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans. Agency And Third-Party Recruiter Notice Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms, or they will not be considered. #LI-EK1

This great opportunity is onsite at our San Diego Offices. No hybrid and no remote work is available. is $36 per hour to $41 per hour depending on experience. ***_ *****Applicants must be eligible to work in the United States without visa sponsorship now or in the future***** **IT Technician - San Diego, CA** **About Tutor Perini Corporation** **Extraordinary Projects, Exceptional Performance** Tutor Perini Corporation is a leading civil, building, and specialty construction company that believes integrity, teamwork, and collaboration are fundamental to our business success. Extraordinary projects demand a strategic and intelligent approach, finely honed through more than a century of real-world experience. They demand the relentless intensity of people who know the stakes are incredibly high. And they demand a team that understands mutual trust and integrity are essential to executing massive undertakings on near-impossible deadlines. From coast to coast, notable projects include The Purple Line (D Line) Extensions in Los Angeles, SR 99 Viaduct replacement tunnel in Seattle, East Side Access and the Hudson Yards Platform in New York, Central Subway Third Street Light Rail in San Francisco, and multiple airport and bridge expansions nationwide. **Extraordinary Projects Need Exceptional Talent** The **IT Technician** will play a key role in supporting the IT operations for our **San Diego region** and surrounding job sites. This position requires a **proactive problem solver** with hands-on experience managing modern endpoint environments through **Microsoft Intune, SCCM, and Microsoft 365** . The ideal candidate is customer-focused, self-motivated, and eager to contribute to the success of a dynamic, fast-paced IT organization. **Responsibilities** + Provide on-site and remote technical support to end-users across the San Diego office and job sites. + Troubleshoot and resolve issues related to hardware, software, network connectivity, and Microsoft 365 applications. + Deploy, manage, and secure endpoints using **SCCM and Microsoft Intune** . + Install, configure, and maintain workstations, peripherals, and network devices. + Assist in setting up new job sites, including network infrastructure, connectivity, and user onboarding. + Maintain accurate documentation of IT assets, configurations, and support activities. + Collaborate with IT leadership to implement policies, improve service delivery, and streamline endpoint management. + Identify opportunities to automate repetitive tasks and improve operational efficiency. + Stay current with evolving Microsoft technologies and industry best practices. **Requirements** + Proven experience as an IT Technician or in a similar technical support role. + 2+ years experience required. + High school diploma or GED required. + Strong hands-on experience with **Microsoft Intune, SCCM** , and **Windows 10/11 endpoint management** . + **Microsoft 365 Certified: Endpoint Administrator (or equivalent experience)** required. + Excellent troubleshooting and analytical skills; ability to diagnose and resolve complex issues. + Strong communication and customer service skills with the ability to interact professionally across departments. + Ability to work independently and as part of a team in a fast-paced, construction-driven environment. + Must be detail-oriented and capable of managing multiple priorities simultaneously. + Willingness to travel to regional job sites as needed. **Join Us** Tutor Perini builds extraordinary projects - and we need exceptional talent to help us deliver them. **Equal Opportunity Employer**

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

The Help Desk IT Technician II is responsible for providing remote and on-site technical support to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desks objective is to quickly identify a customers issue and resolve basic desktop issues with that user. Specific Job Duties Include: Answer incoming Help Desk calls and emails Create tickets and collect basic client information such as: Company information User Issue Whos effected Perform basic Help Desk troubleshooting Password resets Add/Remove O365 licenses Fix broken mapped network drives Add/remove PC user (Local/Domain) Install updates Add printers (Local and Networked) Install client-side software Troubleshoot client-side network connections Setup email on mobile devices Act as HelpDesk Tier 1 escalation Perform Intermediate HD Troubleshooting (Expected resolution time of 30min or less) Restore files Review application issues Identify and address network outages Troubleshoot group policies Troubleshooting site-to-site and point-to-site VPN issues Address network connectivity issues Review server space issues Requirements: 1-3 years of experience in Help Desk or IT support position High School diploma or GED equivalent Strong networking knowledge Ability to problem solve and troubleshoot Familiar with Windows Server Excellent verbal and written communication skills Detail-oriented and organized Ability to multitask and excellent time management skills Work as a proactive team member in an office setting Fast-paced learner with 1-2 week training period Working knowledge of Microsoft O365 email and office Working knowledge of Microsoft Windows

This great opportunity is onsite at our San Diego Offices. No hybrid and no remote work is available. is $36 per hour to $41 per hour depending on experience. *** ***Applicants must be eligible to work in the United States without visa sponsorship now or in the future*** IT Technician - San Diego, CA About Tutor Perini Corporation Extraordinary Projects, Exceptional Performance Tutor Perini Corporation is a leading civil, building, and specialty construction company that believes integrity, teamwork, and collaboration are fundamental to our business success. Extraordinary projects demand a strategic and intelligent approach, finely honed through more than a century of real-world experience. They demand the relentless intensity of people who know the stakes are incredibly high. And they demand a team that understands mutual trust and integrity are essential to executing massive undertakings on near-impossible deadlines. From coast to coast, notable projects include The Purple Line (D Line) Extensions in Los Angeles, SR 99 Viaduct replacement tunnel in Seattle, East Side Access and the Hudson Yards Platform in New York, Central Subway Third Street Light Rail in San Francisco, and multiple airport and bridge expansions nationwide. Extraordinary Projects Need Exceptional Talent The IT Technician will play a key role in supporting the IT operations for our San Diego region and surrounding job sites. This position requires a proactive problem solver with hands-on experience managing modern endpoint environments through Microsoft Intune, SCCM, and Microsoft 365. The ideal candidate is customer-focused, self-motivated, and eager to contribute to the success of a dynamic, fast-paced IT organization. Responsibilities Provide on-site and remote technical support to end-users across the San Diego office and job sites. Troubleshoot and resolve issues related to hardware, software, network connectivity, and Microsoft 365 applications. Deploy, manage, and secure endpoints using SCCM and Microsoft Intune. Install, configure, and maintain workstations, peripherals, and network devices. Assist in setting up new job sites, including network infrastructure, connectivity, and user onboarding. Maintain accurate documentation of IT assets, configurations, and support activities. Collaborate with IT leadership to implement policies, improve service delivery, and streamline endpoint management. Identify opportunities to automate repetitive tasks and improve operational efficiency. Stay current with evolving Microsoft technologies and industry best practices. Requirements Proven experience as an IT Technician or in a similar technical support role. 2+ years experience required. High school diploma or GED required. Strong hands-on experience with Microsoft Intune, SCCM, and Windows 10/11 endpoint management. Microsoft 365 Certified: Endpoint Administrator (or equivalent experience) required. Excellent troubleshooting and analytical skills; ability to diagnose and resolve complex issues. Strong communication and customer service skills with the ability to interact professionally across departments. Ability to work independently and as part of a team in a fast-paced, construction-driven environment. Must be detail-oriented and capable of managing multiple priorities simultaneously. Willingness to travel to regional job sites as needed. Join Us Tutor Perini builds extraordinary projects - and we need exceptional talent to help us deliver them. Equal Opportunity Employer

We are seeking a dedicated Level 1 Help Desk Technician to join our IT support team. The ideal candidate will provide first-line technical support to end-users, ensuring prompt resolution of hardware, software, and network issues within a Windows and VMware environment. Responsibilities include troubleshooting and resolving user issues virtually and in-person at multiple sites, managing service requests, and escalating complex problems to higher-level support. The technician will also assist in maintaining system performance, performing routine maintenance tasks, and documenting solutions. Strong communication skills, a customer-focused attitude, and basic knowledge of Windows OS, VMware, and networking principles are essential. Prior experience in a help desk role is preferred. Join us to help ensure seamless IT operations and exceptional user support.How you'll make an impact: **User Support and Troubleshooting**: Provide first-line technical support to end-users, addressing hardware, software, and network issues promptly and efficiently. **Incident Management**: Log, track, and manage service requests and incidents using the help desk ticketing system, ensuring timely resolution and communication with users. **Windows OS Support**: Assist users with issues related to Windows operating systems, including installation, configuration, and troubleshooting. **VMware Support**: Provide basic support for VMware Horizon environment, including virtual machine setup, configuration, and troubleshooting. **Network Connectivity**: Troubleshoot and resolve basic network connectivity issues, including wired and wireless connections. **Documentation**: Maintain accurate and detailed documentation of support activities, solutions, and procedures to enhance knowledge sharing and future troubleshooting efforts. **Customer Service**: Deliver exceptional customer service by maintaining a professional and empathetic attitude, ensuring user satisfaction and positive experiences. **Escalation Management**: Identify and escalate complex issues to higher-level support teams or specialists when necessary, ensuring timely and effective resolution. **Training and Development**: Continuously improve technical skills and knowledge through training, certifications, and staying updated with the latest industry trends and technologies. **Projects**: Assist with managing and prioritize projects from the helpdesk eye to meet deadlines. **Mobility**: We have multiple sites across San Diego, and need someone who is comfortable being mobile. About you: High school diploma 1 year experience with Windows/Office and basic Network Troubleshooting or equivalent training Network+ preferred, but not required Virtualization at a basic level preferred, but not required Working Place: San Diego, California, United States Company : Vets Hired

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Provide Incident Support and Request Fulfilment to the customized Software Toolchain environment which is based on Git/Gerrit/Jenkins, Artifactory, including the testing cloud environment, etc. ITIL - Incident Management: To manage the lifecycle of all Incidents. The primary objective of Incident Management is to return the IT service to users as quickly as possible. ITIL - Event Management: Make sure that the Git/Gerrit software toolchain environment CIs and services are constantly monitored. ITIL - Request Fulfilment: To fulfil Service Requests, which in most cases are minor (standard) Changes or requests for information. Monitor and troubleshoot the alerts from monitoring system for the software toolchain environment Monitor and analyse the continuous integration jobs based on Jenkins, and contact stakeholders of the jobs for troubleshooting, if necessary. Documentation of technical fix solution and knowhow Participate in team meeting if required Participate in downtime maintenance testing, if required Support the software toolchain environment on day-to-day work, including any possible applications tools issues, services, or workflow related issues and services. Knowledge handover upon completion of assignment, if required. Qualifications Work experience at least 2 years, administration of Git/Gerrit/Jenkins, and/or other open source tools, e.g. Artifactory etc. Experienced in Linux environments, comfortable in networking topics Scripting experience in Java, Python, is a plus. Fast learner and self-motivated in learning in new environment Strong analytical and problem solving skills Customer orientation Good team player and good communication skills English (written and spoken) is a must Additional Information PLEASE NOTE THAT WE ARE NOT ABLE TO WORK WITH CANDIDATES ON H1B VISAS OR CANDIDATES REPRESENTED BY THIRD PARTIES.

The Systems Support Specialist will provide technical assistance and support to end-users for computer systems, hardware, software, and network issues. This role is responsible for the installation, configuration, and maintenance of technology, as well as resolving technical problems in a timely manner. The ideal candidate will have strong problem-solving and communication skills, with a focus on delivering excellent customer service. Duties and Responsibilities: Provide first-line technical support via phone, email, or ticketing system for all hardware and software issues. Troubleshoot and diagnose problems with desktops, laptops, servers, printers, and other peripherals. Install, configure, and upgrade software, operating systems, and other applications. Manage user accounts, including provisioning, access permissions, and password resets. Assist with network troubleshooting and ensure connectivity is stable and secure. Maintain accurate and detailed documentation of all support requests, resolutions, and system configurations. Train new and existing users on IT systems and best practices. Collaborate with other IT teams and external vendors to resolve more complex issues. Participate in special projects and initiatives, such as system deployments and upgrades. Minimum Requirements: US Citizenship Prior experience in IT support or help desk role Experience with help desk ticketing systems Familiarity with network concepts and troubleshooting and remote desktop tools for providing support Ability to lift 50 pounds, bend, stoop, crawl, stand, pull and reach Required Education High school diploma or equivalent A+ Certification from CompTIA Desired Qualifications and Skills Associate or BA in Computer science, engineering or a related discipline Able to operate various operating systems, such as windows, Unix or mac OS Background in or working knowledge of the Military Operations, Training Development, Doctrine Development, or Combat Development Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed, and perform special projects as assigned. OT Training Solutions, LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.

Compensation: $20.00 - $24.00 per hour. You are eligible for a Short-Term Incentive Plan with the target at 3% of your annual earnings; terms and conditions apply. End User Computing Service Desk I - Lab On-site in Aliso Viejo, CA Monday through Friday - 1:30 PM to 10:00 PM PST The End User Computing Service Desk I - Lab is the initial point of contact for end user technology support. This role provides prompt and professional assistance in troubleshooting and resolving technical issues related to hardware, software, and services throughout our lab. Essential Functions Respond to service requests and incidents reported via phone, email, or ticketing system in a timely and courteous manner Provide troubleshooting and resolution for standard technical issues related to endpoints, access management, voice services, printing, and enterprise applications Set up, Manage, and maintain computer equipment, mobile equipment, and software, including: Installing, configuring, and maintaining Windows and Apple operating systems through the companies imaging, patching, and deployment applications Ensuring compliance with organizational policies and procedures Manage incoming and outgoing inventory of IT equipment Escalate issues to higher level support tiers in a timely manner Maintain accurate records of service requests and resolutions in the ticketing system Develop and maintain knowledge base articles and documentation for internal and end-user reference Participate in training and knowledge sharing activities to enhance technical skills Manage O365 Admin Center Helpdesk and People administration Access management through OKTA, Active Directory, and O365 Assist with testing new technologies and processes Work on delegated project tasks as assigned to ensure timely and successful completion Other duties as assigned Qualifications High school diploma or equivalent CompTIA A+ or similar certification or experience Basic understanding of computer hardware, software, and networking concepts Ability to follow established procedures and troubleshooting methodologies Strong problem solving and analytical skills Excellent communication and customer service skills 1+ years of relevant experience #LI-SS1 #LI-ONSITE About Us: Ambry Genetics Corporation is a CAP-accredited and CLIA-licensed molecular genetics laboratory based in Aliso Viejo, California. We are a genetics-based healthcare company that is dedicated to open scientific exchange so we can work together to understand and treat all human disease faster. At Ambry, everyone is welcome. A career at Ambry Genetics is a chance to be part of a dynamic company that aims to improve health by understanding the relationships between genetics and human disease. We earned our reputation as industry leaders by responsibly introducing cutting-edge genetic testing solutions and continually sharing what we learn with the global scientific community. At Ambry you will be learning, challenging yourself, and having fun while collaborating with teammates through the open exchange of ideas. Our outstanding benefits program includes 401k, medical, dental, vision, FSA, paid sick leave and generous paid time off (PTO) program. Ambry Genetics is an Equal Opportunity Employer (EOE) and we maintain a drug-free work environment. The Company believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with local laws such as Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. For the purpose of the above job description, “Essential Functions” are “Material Job Duties”. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. All qualified applicants will receive consideration for employment without regard to race (and traits historically associated with race, including, but not limited to hair texture and protective hairstyles such as braids, locks, and twists), color, creed, religion, sex, sexual orientation, gender identity, gender expression (including transgender status), national origin, ancestry, age, marital status or protected veteran status and will not be discriminated against on the basis of disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you have a disability or special need that requires accommodation, please contact us at ******************** Ambry does not accept unsolicited resumes from individual recruiters, third party recruiting agencies, outside recruiters or firms without an executed contract in place. We are not responsible for any fees related to resumes that are unsolicited or are received by Ambry. Such resumes will be deemed the sole property of Ambry and will be processed accordingly. PRIVACY NOTICES To review Ambry's Privacy Notice, Click here: ********************************************* To review the California privacy notice, click here: California Privacy Notice | Ambry Genetics To review the UKG privacy notice, click here: California Privacy Notice | UKG

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Internship Program - ITS (Information Technology Solutions) This position is part of our Information Technology Solutions (ITS) Internship Program. The ITS Internship Program provides the foundation for the future success of Solar Turbines technology professionals and the future success of the organization. The purpose of the program is to start the development and training of the next generation of well-rounded and highly competent technology professionals through fun and challenging achievable projects. Program Goals: * Begin building technical foundation * Provide challenging assignments * Develop enterprise perspective * Begin network building * Transition to job offers after schooling is complete * Build pride and engagement Program assignments vary for each individual and are decided upon between management and the employee based on the needs of the business. Work assignments can range from assisting in quality assurance, software development, customer support, project management, system administration. Each program consists of yearly rotations in departments such as: * Engineering, Sales, Service & HR IT * Enterprise Applications * Client Support Services * Cybersecurity * Solar Analytics * Infrastructure Services * Manufacturing IT Interfacing with critical support and business roles to develop an understanding of our technology life cycle and how IT supports the business. Once the internship is nearing the end, management will celebrate the accomplishments of the internship team members and provide feedback on their time as interns. Minimum qualifications: * Currently enrolled in a Bachelor's or Master's program at an accredited school * Current overall GPA of at least 2.8 on a 4.0 scale. * 0-3 years of related experience. * Previous internship and/or relevant project experience in a technology related field. * Must be able and willing to relocate to San Diego, CA for the duration of the internship Preferred Qualifications: * Ability to work in a fast-paced cross-functional team environment. * High energy level and sense of urgency. * Strong verbal and written communication skills. * Good business / technical judgment. * Ability to handle multiple priorities for a variety of tasks. Compensation: The hourly compensation for this role is $22.50-$39.00. Actual compensation will be determined by graduation year and degree type. #2026ETPosting This position requires working onsite five days a week. Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** Posting Dates: September 1, 2025 - December 31, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

IT Intern - Managed Services Provider (MSP) Temecula, CA | Internship | Entry-Level Are you looking to start your career in Information Technology? Join our MSP team as an IT Intern and gain hands-on experience working alongside seasoned professionals in a fast-paced environment. What You'll Do • Assist with the setup and configuration of new computers and IT equipment. • Prepare and ship hardware to clients. • Receive and inventory packages, ensuring accurate tracking. • Help maintain stock organization and office cleanliness. • Support the Sr. Service Desk Technician with assigned tasks. • Participate in training sessions to build technical skills. What We're Looking For • Interest in IT and eagerness to learn. • Strong attention to detail and organizational skills. • Ability to lift and move computer equipment safely. • Basic computer knowledge is a plus (not required). • Excellent communication and teamwork skills. Why Join Us? • Hands-on training with experienced IT professionals. • Exposure to real-world MSP operations, diverse companies, and various operating systems. • Opportunity to develop technical and professional skills for future IT roles.

San Diego State University is seeking a Technology Support Specialist to play a vital role in supporting the technology that powers teaching, research, and innovation across campus. This position ensures that faculty, staff, and students have reliable access to the systems, labs, and tools they need to succeed. What You'll Do: Ensure the reliability and security of technology in classrooms, labs, studios, and offices. Provide responsive support to faculty, staff, and students by diagnosing and resolving hardware, software, and network issues. Install, configure, and maintain computers, printers, media systems, and specialized equipment such as 3D printers and VR devices. Advise on technology solutions that align with instructional, research, and operational needs. Develop clear documentation, tutorials, and training resources to support effective use of digital tools. Train and oversee student assistants in delivering IT services and maintaining open lab access. Position Information This is a full-time (1.0 time-base), benefits eligible, temporary position with an anticipated end date of June 30, 2026 with the possibility of reappointment. Position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:30 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The purpose of the Information Technology (IT) Division is to provide the technology that empowers SDSU's success. The IT Division comprises several departments and areas, all sharing the mission to leverage people and technology in support of SDSU's commitment to innovative teaching, research, and service. The IT Division is led by the Chief Information Officer, who is ultimately responsible for developing the long-term infrastructure, services, and strategy necessary to support the University's mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community-building necessary to realize the benefits of those investments across the San Diego State University community. The IT Division comprises 184 staff members and 28 administrators. IT Services, a key unit within the division, provides comprehensive support for instructional, operational, and research technologies across colleges and divisions. This includes endpoint support, server management, IT consultation, procurement guidance, and system security, in close collaboration with IT teams university wide. For more information regarding the Information Technology Division, click here. Education and Experience Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for year basis. Key Qualifications Bachelor's degree in a related field and at least two years of relevant professional experience. Demonstrated ability to support, manage, and troubleshoot IT systems, including Windows and Apple devices, mobile devices, and high-volume network printers. Experience with endpoint management tools such as Microsoft Intune and JAMF. Familiarity with IT service management platforms, preferably ServiceNow. Proficiency in remote administration of Windows, Apple, and Linux client and server systems. Strong technical skills in assembling/disassembling computer hardware and integrating multimedia components. Ability to plan and manage semester-based open lab schedules. Experience training, coordinating, and supervising student assistants or other technical staff to deliver IT services and end-user support. Compensation and Benefits San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth. Compensation: Salary is based on your experience, education, and qualifications, within the department's budget and equity guidelines. Effective October 1, 2025, this position will be classified as a Technology Support Specialist III. CSU Classification Salary Range: $5,787- $8,430 per month (Step 1 - Step 20); Step placement will be determined based on relevant qualifications and professional experience. Step placement upon appointment is not expected to exceed Step 1 ($5,787). Future increases, including step advancement, are subject to contract negotiations. Full Benefits Package Includes: Generous Time Off: 15 paid holidays, vacation, and sick leave. Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC. Health Coverage: Medical, dental, and vision options at low or no cost. Education Support: CSU tuition fee waiver for employees and eligible dependents. Optional Offerings: FlexCash, life and disability insurance, legal and pet plans. Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities. Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview. SDSU Values At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion. Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Equal Opportunity and Excellence in Education and Employment All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all. Supplemental Information Apply by October 7, 2025 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled. The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Smith at ****************.

Job DescriptionPosition Title: Network Support Technician Clearance Required: Active Top SecretOverview The Network Support Technician will provide network, desktop, and on-site technical support for the Portsmouth Naval Shipyard Detachment in San Diego (PNS-DET). This role combines traditional network support duties with hands-on field work, desktop support, and secure equipment handling in operational Naval environments-including work aboard submarines and pier-side facilities. The ideal candidate has a mix of Help Desk experience, switch configuration capability, cable handling skills, and the ability to operate confidently in tight, high-security, Navy workspaces.Key Responsibilities Network Support & Troubleshooting Configure and troubleshoot network switches (Cisco or similar). Diagnose communication issues between endpoint devices and switches. Update IOS/firmware on switches, routers, and wireless access points. Support installation, removal, and reinstallation of network equipment during submarine or barge moves. Map network drives, assign IP addresses, configure printers, and support network connectivity for users. Desktop / Help Desk Responsibilities Provide Tier I/II user support for software installs, printer setup, account access, and common workstation issues. Utilize ticketing systems for documentation and workflow (Remedy, ServiceNow, or similar). Enable/disable user accounts following established procedures. Support end users in a secure military environment with professionalism and clear communication. Secure Communications Equipment (COMSEC) Support Handle TACLANE devices, including key uploads (EKMS) and battery changes. Follow all Navy COMSEC handling policies-errors can result in personal consequences. Maintain strict policy discipline when managing encryption equipment. Physical Network Infrastructure Install, mount, label, and document wired and wireless equipment in network closets, cabinets, safes, and pier-side locations. Assist with copper and fiber optic cable runs (pulling, terminating, routing). Transport equipment, tools, and materials between PNS-DET sites. Support site surveys in accordance with BICSI and Unified Facilities Criteria standards. Operational Environment Work Perform technical tasks aboard submarines and in confined spaces. Carry equipment down ladders and maneuver gear in tight quarters. Work in close proximity with Navy personnel and contractor teammates. Coordination & Communication Serve as a liaison with Code 109.11 and PNS-DET technical teams. Participate in planning for building moves, cabling changes, or infrastructure modifications. Communicate clearly with both technical and non-technical personnel. Qualifications Required Active Top Secret clearance. Hands-on experience configuring switches and troubleshooting network connectivity. 1-3 years of Help Desk/Desktop Support experience. Experience using ticketing systems in an IT operations environment. Ability to work in tight or confined spaces (submarines). Ability to transport and install network equipment. Strong communication skills and adaptability to military work environments. Preferred Familiarity with TACLANE/EKMS devices or other COMSEC equipment. Navy, DoD, shipyard, or submarine environment experience. Experience conducting site surveys using BICSI standards. Fiber/copper cabling installation experience. Understanding of basic network security principles. CompTIA Security+, Network+, or CCENT/CCNA certifications. Powered by JazzHR 7VaiCSbROZ

1. Asset Preparation & Deployment: 1.1. Prepare network hardware (routers, switches, firewalls, access points) for deployment. 1.2. Tag devices with RFID labels or asset tags per configuration and labeling guidelines. 1.3. Ensure all devices are deployment-ready per client specifications. 1.4. Deploy network hardware at client sites, ensuring proper installation and connectivity. 2. Inventory Management & Tracking: 2.1. Track incoming and outgoing network assets using the client's Configuration Management Database (CMDB). 2.2. Maintain accurate and up-to-date logs using asset management software. 2.3. Conduct regular inventory audits to ensure accuracy and proper storage. 3. Receiving & Shipment Coordination: 3.1. Receive and inspect network hardware shipments for damage or discrepancies. 3.2. Log and label incoming devices and update relevant databases. 3.3. Coordinate outbound shipments, ensuring proper packaging and documentation. 4. Deployment & Installation Support: 4.1. Provide on-site or remote support to network technicians during hardware installation. 4.2. Ensure devices are configured and deployed according to client standards. 4.3. Assist in troubleshooting hardware-related issues during deployment or retrieval. 4.4. Support network project implementation, including setup and configuration tasks as directed by the Network Engineering team. 5. Warehouse Organization & Maintenance: 5.1. Organize and store network hardware in designated warehouse areas. 5.2. Perform routine maintenance, including cleaning and ensuring a safe work environment. 5.3. Assist in loading and unloading shipments of network hardware. 6. Documentation & Reporting: 6.1. Document all hardware movements, inventory updates, deployments, and project related activities. 6.2. Submit daily reports to the Warehouse Coordinator and Network Operations team. .3. Ensure compliance with client policies for asset management and documentation. 7. Cross-Team Collaboration: 7.1. Collaborate with Network Engineering and IT teams to meet hardware needs and support project timelines. 7.2. Provide feedback to optimize warehouse, asset management, and deployment processes.