Information systems technician jobs in Erie, PA - 61 jobs
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IT Field Support Technician_Erie
Gr8Ttek
Information systems technician job in Erie, PA
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo certification training
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
$45k-78k yearly est. Auto-Apply 24d ago
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IT Field Support Technician_Buffalo
Gr8Ttek, LLC
Information systems technician job in Erie, PA
Job Description
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo certification training
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
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$45k-78k yearly est. 7d ago
Dynamic PC Support
Worldwide Techservices 4.4
Information systems technician job in Erie, PA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$41k-59k yearly est. 44d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information systems technician job in Erie, PA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$30k-42k yearly est. 23d ago
Computer Field Technician
Bc Tech Pro 4.2
Information systems technician job in Erie, PA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-3 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$30k-41k yearly est. 1d ago
Support I Desktop
Pomeroy
Information systems technician job in Erie, PA
Core Function: This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported.
Essential Duties & Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
* Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates;
* Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status.
* Support the Mac operating system and various Apple tools and applications;
* Provide operating system updates for Macintosh desktops/laptops;
* Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration;
* Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials.
* Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system;
* Add virtual desktop client to Office 2007 / Office 2010;
* Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required;
* Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus;
* Assist with creation and distribution of "clean-up kits" (including instructions and other user documentation) for Windows and Macintosh remote laptops;
* Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required;
* Assist with creation of a knowledge base of problem remediation;
* Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; and
* Assist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis.
Supervisory Responsibilities:
* None
Minimum Knowledge, Skills and Abilities required:
* Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines.
* Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user.
* Must possess exceptional written and verbal communication skills (in English).
* Ability to quickly learn and acquire expertise in client's custom applications.
* Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen.
* Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered.
* Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure.
* Team player who is invested in and strives to maximize team/department performance.
Physical and Mental Demands
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.
* The ability to lift and move 35 pounds.
Mental Demands
While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors.
General office environment
Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available.
#LI-JM1
* Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines.
* Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user.
* Must possess exceptional written and verbal communication skills (in English).
* Ability to quickly learn and acquire expertise in client's custom applications.
* Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen.
* Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered.
* Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure.
* Team player who is invested in and strives to maximize team/department performance.
$47k-68k yearly est. 60d+ ago
Support I Desktop
Nri3Pl
Information systems technician job in Erie, PA
Core Function:
This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported.
Essential Duties & Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates;
Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status.
Support the Mac operating system and various Apple tools and applications;
Provide operating system updates for Macintosh desktops/laptops;
Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration;
Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials.
Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system;
Add virtual desktop client to Office 2007 / Office 2010;
Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required;
Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus;
Assist with creation and distribution of "clean-up kits" (including instructions and other user documentation) for Windows and Macintosh remote laptops;
Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required;
Assist with creation of a knowledge base of problem remediation;
Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; and
Assist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis.
Supervisory Responsibilities:
None
Minimum Knowledge, Skills and Abilities required:
Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines.
Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user.
Must possess exceptional written and verbal communication skills (in English).
Ability to quickly learn and acquire expertise in client's custom applications.
Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen.
Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered.
Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure.
Team player who is invested in and strives to maximize team/department performance.
Physical and Mental Demands
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The ability to lift and move 35 pounds.
Mental Demands
While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors.
General office environment
Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available.
#LI-JM1
$41k-57k yearly est. 21h ago
Support I Desktop
Pomeroy It Solutions Sales Company, Inc. 4.6
Information systems technician job in Erie, PA
Core Function:
This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported.
Essential Duties & Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates;
Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status.
Support the Mac operating system and various Apple tools and applications;
Provide operating system updates for Macintosh desktops/laptops;
Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration;
Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials.
Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system;
Add virtual desktop client to Office 2007 / Office 2010;
Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required;
Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus;
Assist with creation and distribution of "clean-up kits" (including instructions and other user documentation) for Windows and Macintosh remote laptops;
Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required;
Assist with creation of a knowledge base of problem remediation;
Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; and
Assist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis.
Supervisory Responsibilities:
None
Minimum Knowledge, Skills and Abilities required:
Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines.
Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user.
Must possess exceptional written and verbal communication skills (in English).
Ability to quickly learn and acquire expertise in client's custom applications.
Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen.
Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered.
Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure.
Team player who is invested in and strives to maximize team/department performance.
Physical and Mental Demands
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The ability to lift and move 35 pounds.
Mental Demands
While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors.
General office environment
Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available.
#LI-JM1
$33k-44k yearly est. 21h ago
IT Support Technician
Acutec Precision Aerospace 3.2
Information systems technician job in Meadville, PA
The duties of the IT Support Technician L1 include troubleshooting and diagnosing computer hardware and software issues, setting up computers and assisting employees and customers with IT-related problems.
Essential Duties and Responsibilities
Installing and configuring hardware and software components to ensure usability.
Troubleshooting hardware and software issues.
Repairing or replacing damaged hardware.
Installing and upgrading software to ensure security at the user level.
Performing tests and evaluations of new software and hardware.
Providing support to users and being the first point of contact for issues.
Establishing good relationships with all departments and colleagues.
Managing technical documentation.
Key Roles
First level of support for hardware and software issues.
Complete network terminations and maintain IDF cabinets.
Assist others on IT team with project completion.
Work with vendors to troubleshoot hardware/software issues.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience Requirements
High school diploma or general education degree (GED), and at least two years related experience and training; or equivalent combination of education and experience.
Required Knowledge and Skills:
Problem Solving
Presenting Technical Information
Process Improvement
Software Maintenance
Software testing
Basic Networking Skills
Cable Termination
Vendor relationships
Physical Demands
The IT Support Technician L1 will have to spend long hours sitting and using office equipment and computers, which can cause muscle strain. The IT Support Technician L1 will have to do some lifting of computer equipment, supplies and materials from time to time.
$42k-73k yearly est. 57d ago
IT Technician
Snap-Tite Hose
Information systems technician job in Erie, PA
Full-time Description
Summary/Objection:
The IT Technician will assist in providing technical support to employees across the organization by responding to helpdesk tickets, troubleshooting hardware and software issues, and supporting the day-to-day operation of computer systems. This role will provide hands-on experience delivering onsite IT assistance to users, maintaining workstations, and configuring hardware and software in a professional business environment.
Requirements
Essential Functions:
Install, configure, and maintain computer systems, peripherals, and approved software to support daily business operations.
Provide frontline technical support to end users by diagnosing and resolving hardware, software, internet, and basic network connectivity issues.
Document all incidents, service requests, and resolutions accurately within the company's helpdesk/ticketing system.
Provide onsite IT assistance to employees, ensuring timely and professional support across departments
Additional Responsibilities:
Assist with routine system maintenance tasks, including updates, patches, and basic performance checks.
Support data backup processes and assist in verifying that company data can be restored when needed.
Research emerging technologies, tools, and best practices that may improve system efficiency, security, or user experience.
Assist with inventory management of IT equipment, including tracking hardware and preparing devices for deployment.
Participate in IT projects and initiatives as assigned, gaining exposure to different areas of the IT environment.
Follow established IT policies, procedures, and security standards to help protect company systems and data.
Competencies:
Proficiency in Windows and mac OS operating systems.
Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN)
Proficiency with Office 365, SharePoint, and database management.
Knowledge of cybersecurity best practices and endpoint protection.
Experience with asset management, software installation, and system upgrades.
Excellent problem-solving skills and a proactive approach to troubleshooting.
Strong communication and interpersonal skills with the ability to train and guide users.
Strong organizational skills with the ability to prioritize multiple tasks effectively.
Salary Description 45,000 - 48,000
$34k-68k yearly est. 14d ago
IT Technician
Snaptitehose
Information systems technician job in Erie, PA
Summary/Objection:
The IT Technician will assist in providing technical support to employees across the organization by responding to helpdesk tickets, troubleshooting hardware and software issues, and supporting the day-to-day operation of computer systems. This role will provide hands-on experience delivering onsite IT assistance to users, maintaining workstations, and configuring hardware and software in a professional business environment.
Requirements
Essential Functions:
Install, configure, and maintain computer systems, peripherals, and approved software to support daily business operations.
Provide frontline technical support to end users by diagnosing and resolving hardware, software, internet, and basic network connectivity issues.
Document all incidents, service requests, and resolutions accurately within the company's helpdesk/ticketing system.
Provide onsite IT assistance to employees, ensuring timely and professional support across departments
Additional Responsibilities:
Assist with routine system maintenance tasks, including updates, patches, and basic performance checks.
Support data backup processes and assist in verifying that company data can be restored when needed.
Research emerging technologies, tools, and best practices that may improve system efficiency, security, or user experience.
Assist with inventory management of IT equipment, including tracking hardware and preparing devices for deployment.
Participate in IT projects and initiatives as assigned, gaining exposure to different areas of the IT environment.
Follow established IT policies, procedures, and security standards to help protect company systems and data.
Competencies:
Proficiency in Windows and mac OS operating systems.
Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN)
Proficiency with Office 365, SharePoint, and database management.
Knowledge of cybersecurity best practices and endpoint protection.
Experience with asset management, software installation, and system upgrades.
Excellent problem-solving skills and a proactive approach to troubleshooting.
Strong communication and interpersonal skills with the ability to train and guide users.
Strong organizational skills with the ability to prioritize multiple tasks effectively.
Salary Description 45,000 - 48,000
$34k-68k yearly est. 15d ago
IT Specialist
Kane Innovations Inc. 4.1
Information systems technician job in Erie, PA
Join the team behind one of the most innovative railing companies in the industry. We're a fast-growing, forward-thinking company known for delivering cutting-edge railing solutions as long with screens and detention products as well - and we're just getting started. As we scale, we're looking for an IT Support Specialist who's excited to grow with us, support a variety of systems, and help keep our company running as well as protect and bring innovation.
________________________________________
What You'll Be Doing:
Troubleshoot and maintain PC.
Support and manage Windows operating systems, both desktops and servers.
Maintain a stable and secure network - routers, switches, firewalls, terminal servers, and all the cables in between.
Keep printers, plotters, and other peripherals running.
Administer and support: VMware, Hyper-V, NinjaRMM, Infor Visual ERP, SQL Server, and Microsoft 365 (O365).
Support network security, firewalls, and mobile device management.
Help build and maintain reports (SSRS) and use your basic programming skills (e.g. VBA) to streamline IT tasks.
Assemble and deploy new PCs and assist in onboarding new employees.
Occasionally hop on a scissor lift to run cabling or troubleshoot infrastructure issues.
Collaborate with team members and support users across departments - great communication is key.
________________________________________
About Us:
We're not your average manufacturing company. Our team designs and delivers modern railing systems across multiple markets and applications, blending functionality, safety, and aesthetics. We also create Screens, Detention, and Pre-Fabricated balcony products as well. Innovation is baked into everything we do - from product design to our tech stack. This is your chance to be part of a company that's evolving fast, values your input, and invests in both people and technology.
________________________________________
What You Bring to the Table:
3-5 years of experience in IT support, networking, and server administration.
Strong working knowledge of Microsoft 365 tools and environments.
Comfort with basic programming/scripting (e.g. VBA, PowerShell).
Bonus points if you've worked with Infor Visual ERP.
Ability to prioritize, communicate clearly, and follow through.
Comfortable working independently - but also a great team player.
Willingness to travel locally to our Kane, PA location weekly.
Not afraid of heights: you're good with occasional work on lifts.
________________________________________
Education:
Associate's degree in IT or related field preferred, but relevant experience is just as valuable.
________________________________________
Perks & Benefits:
401(k) + Matching
Dental, Health, Vision, and Mental Health support
FSA options
Employee discounts
Generous paid time off
Life insurance
Opportunities to grow, learn, and innovate
________________________________________
Next Steps:
If you're looking for a role where no two days are the same, where your work directly supports a growing, product-diverse, and future-focused company, and where your ideas can help shape the next chapter - we'd love to meet you.
Job Type: Full-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Experience:
* IT: 3 years (Required)
License/Certification:
* Driver's License (Required)
Ability to Commute:
* Erie, PA 16506 (Required)
Work Location: In person
$70k-97k yearly est. 17d ago
Behavior Support Associate - General McLane School District
Barber National Institute 3.8
Information systems technician job in Edinboro, PA
Pay: $17/hour Hours: Monday-Friday (school year schedule), 35 Hours a week Overview:As a Behavior Support Associate at the Barber National Institute, you'll work directly with children in educational settings who may exhibit challenging behaviors. Your role will be essential in supporting individualized treatment plans and ensuring students receive compassionate, respectful, and effective behavioral interventions.
You will assist with implementing behavior strategies, collecting data on progress, supporting teachers and therapists, and maintaining a safe and engaging classroom environment.
Our team works with children and teens in Autism Support (AS), Emotional Support (ES), and Life Skills classrooms.
What you'll bring:A strong commitment to supporting the behavioral and academic growth of children and teens in the classroom.
Patience, empathy, and professionalism in behaviorally challenging situations.
Excellent communication and collaboration skills to work alongside teachers and behavioral specialists.
Reliability and dedication to maintaining a structured, supportive classroom setting.
What you'll have:A Bachelor's degree in Psychology, Social Work, Counseling, Education, Criminal Justice, Sociology, or a related field - OR - A high school diploma and 2 years of relevant experience.
Must be 18 years of age or older.
Ability to complete all required background clearances: State Police Criminal Record Check, Child Abuse History Clearance, and FBI Clearance.
Willingness to complete mandatory training programs and follow established safety and behavioral protocols.
A typical day may include:Working on-site at one of the four schools within the General McLane School District, which includes two elementary schools, a middle school, and a high school.
Following a full-time, school-year schedule, aligned with the General McLane academic calendar-when students are off, you're off too.
Reporting times vary depending on your assigned school, with schedules consistent with each building's hours.
Implementing individualized treatment and behavior support plans directly within the classroom setting.
Collecting, monitoring, and documenting behavioral data to track student progress and inform intervention strategies.
Supporting teachers during instructional sessions and recreational activities such as small group learning and playground supervision.
Assisting with staff training on behavioral techniques under the supervision of a Barber National Institute Behavior Specialist.
Collaborating with educators and therapists to adjust and improve care plans.
Promoting a respectful, inclusive, and supportive environment for every student, ensuring their dignity, privacy, an Perks with a Purpose Our benefits are created with YOU in mind.
Healthcare • Highmark Medical and Mental Health • Delta Dental and Davis Vision Coverage • Health Savings Account/Flexible Spending Accounts • Teladoc Virtual Health Financial Well-being • 401K Retirement Plan with Employer Match • On-Demand Pay • Employee Referral Bonus Program • Student Loan Forgiveness • College Scholarship & Tuition Discounts • Employee Discounts Life & Family Support • Company Paid Life Insurance • Short & Long-Term Disability Insurance • Employee Assistance Program • Erie Campus*- discounted on-site weekday childcare • Employee discounts for select BNI events and services • Generous Paid Time Off • Seven Paid HolidaysWho is Barber National Institute?The Barber National Institute is a non-profit committed to its mission of providing the highest quality services for children and adults with autism, intellectual disabilities or behavioral health challenges and their families.
Since our founding in 1952, we have evolved into a multi-faceted organization serving more than 6,200 individuals annually with a wide range of educational, vocational, residential and behavioral health programs.
We are an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, protected veteran status, disability or any other legally protected status.
If you need an accommodation to apply, please contact HR.
EOEAny consideration of the background check will be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.
$17 hourly 19d ago
Network Technician
Meadville 3.6
Information systems technician job in Meadville, PA
KEY RESPONSIBILITIES, JOB DUTIES and COMPETENCIES:
Install and maintain computer/network hardware and peripheral components.
Install and troubleshoot Microsoft and 3
rd
party software packages.
Install and maintain Ethernet cabling and switches.
Maintain campus security cameras, NVR's, access readers and badges, and security access software.
Maintain PBX phone systems.
Maintain and rollout cellular devices, replace and repair, and assist with purchase and invoicing of new devices and upgrades.
Troubleshoot and mitigate Cybersecurity Events and assist with end-user training
Provide staff and users with assistance troubleshooting and solving computer system related problems.
Advances job knowledge to next level by participating in educational opportunities; reading professional publications.
Train staff and users to work with computer systems and programs.
This position is Salary exempt.
QUALIFICATION and EDUCATION
Associate or Technical Degree in Computer Science / Network Engineering or related field required.
2-3 years experience in InformationSystems related field preferred
Experience utilizing current Microsoft Operating System and Office Systems required.
Experience in running and terminating CAT5 & 6 Ethernet cables to workstations and switches strongly preferred.
Experience in Cybersecurity a plus.
Strong analytical skills.
Strong communication skills.
Strong documentation skills.
Detailed oriented and able to work in a team environment.
Ability to work in a fast paced, changing environment.
Ability to lift 50 pounds.
Must be able to work at heights using ladders and Mobile Elevated Work Platform as accompanied by authorized personnel.
$61k-79k yearly est. 1d ago
IT Field Support Technician_Erie
Gr8Ttek, LLC
Information systems technician job in Erie, PA
Job Description
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo certification training
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
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$45k-78k yearly est. 25d ago
Dynamic PC Support
Worldwide Techservices 4.4
Information systems technician job in Erie, PA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$41k-59k yearly est. 14d ago
Computer Field Technician
Bc Tech Pro 4.2
Information systems technician job in Corry, PA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$30k-42k yearly est. 1d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information systems technician job in Jamestown, NY
About Aviation Electronics, Electrical, and Computer SystemsTechnicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$61k-85k yearly est. 23d ago
IT Technician
Snap-Tite Hose
Information systems technician job in Erie, PA
Job DescriptionDescription:
Summary/Objection:
The IT Technician will assist in providing technical support to employees across the organization by responding to helpdesk tickets, troubleshooting hardware and software issues, and supporting the day-to-day operation of computer systems. This role will provide hands-on experience delivering onsite IT assistance to users, maintaining workstations, and configuring hardware and software in a professional business environment.
Requirements:
Essential Functions:
Install, configure, and maintain computer systems, peripherals, and approved software to support daily business operations.
Provide frontline technical support to end users by diagnosing and resolving hardware, software, internet, and basic network connectivity issues.
Document all incidents, service requests, and resolutions accurately within the company's helpdesk/ticketing system.
Provide onsite IT assistance to employees, ensuring timely and professional support across departments
Additional Responsibilities:
Assist with routine system maintenance tasks, including updates, patches, and basic performance checks.
Support data backup processes and assist in verifying that company data can be restored when needed.
Research emerging technologies, tools, and best practices that may improve system efficiency, security, or user experience.
Assist with inventory management of IT equipment, including tracking hardware and preparing devices for deployment.
Participate in IT projects and initiatives as assigned, gaining exposure to different areas of the IT environment.
Follow established IT policies, procedures, and security standards to help protect company systems and data.
Competencies:
Proficiency in Windows and mac OS operating systems.
Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN)
Proficiency with Office 365, SharePoint, and database management.
Knowledge of cybersecurity best practices and endpoint protection.
Experience with asset management, software installation, and system upgrades.
Excellent problem-solving skills and a proactive approach to troubleshooting.
Strong communication and interpersonal skills with the ability to train and guide users.
Strong organizational skills with the ability to prioritize multiple tasks effectively.
$34k-68k yearly est. 13d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information systems technician job in Jamestown, NY
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$32k-44k yearly est. 23d ago
Learn more about information systems technician jobs
How much does an information systems technician earn in Erie, PA?
The average information systems technician in Erie, PA earns between $35,000 and $100,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.
Average information systems technician salary in Erie, PA
$59,000
What are the biggest employers of Information Systems Technicians in Erie, PA?
The biggest employers of Information Systems Technicians in Erie, PA are: