Information systems technician jobs in Framingham, MA

Position Type: Full Time (40+) Pay Type: Salary Seasonal Work: No Northeast Paving Benefits: Company Paid Basic Life Insurance Company Paid Long Term Disability Policy Company Paid Vacation & Holiday Pay Company Paid Parental Leave Company Paid Maternity Leave Company Paid Employee/Family Assistance Program (EAP) Voluntary Medical & Vision Insurance Voluntary Dental Insurance Voluntary Short Term Disability Voluntary Supplemental Term Life Voluntary Accident, Legal, Hospital, Critical Illness Policies 401(k) Plan w/Employer Match Annual Company Stock Purchase Opportunities Discount Partnerships: Verizon, Ford, Perkspot Health and Wellness Benefits, including Monthly Gym/Fitness Incentives General Description Northeast Paving a division of Vinci Construction USA is seeking an IT Support Specialist I position on the Technology Team in Pittsburgh, PA. The IT Support Specialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects. Key Duties Create, review and triage support Tier (1-2) tickets on a timely basis Project work related to the implementation of new technology tools. Provide end-user desktop support via remote support tools or in person visits Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly. Install and configure new computers, monitors, and printers. Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices Create clear, concise process and system diagrams and other supporting documentation Coordinate with vendors to execute software and firmware upgrades Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies Assist with other projects and tasks as required Identify issues requiring escalated support and route to the appropriate team or leadership. Identify recurring or unique issues, develop solutions, and verify successful implementation. Document and/or update documentation for identified issues, solutions, and procedures. Train and/or mentor junior team members. Share knowledge and best practices. Actively participate in team meetings and feedback sessions. Qualification Requirements General To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience 3 + years of technical experience working with hardware/software Bachelor's degree or equivalent Experience Experience working in windows and virtualized environments Ability to utilize an ITSM system for change and incident management Microsoft training and related certifications are a plus Strong interpersonal, organizational and customer service skills Ability to work flexible/extended hours when requested or participate in an on-call schedule Able to work both independently and effectively with remote team members as necessary Physical Demands The following physical demands are representative of those that must be met to successfully perform the essential functions of this job: Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day. Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties. Lifting and transporting of moderately heavy objects (40 lbs). Drive to locations to assist users or deploy systems as needed Work Environment The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job. Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required. Noise level in the office work environment is normal. Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees. Assess work environment for possible hazards and makes sure training is adequate to the task. Has proper personal protective equipment and tools, uses them appropriately for the given task. Speaks up if seeing an unsafe act Identifies and turns in near miss reports Asks for help, when needed, to perform tasks safely. Considers if there is a safer way to perform work and communicates. Northeast Paving is a division of Vinci Construction USA and is a full-service asphalt and construction company, capable of handling projects of every size and scope. Our list of services includes roadway construction, railway and bridge construction, asphalt manufacturing and paving, sitework and earthworks development. Every year, we plan and build hundreds of public and privately funded projects safely, successfully, and with an innovative approach to give our clients the greatest possible value for their investment. Vinci Construction USA is a $1.4B company with 3500 employees with (3) delegations including Hubbard Construction, Blythe Construction and Eurovia Atlantic Coast. We support a Drug-Free Workplace. EOE AA M/F/Vet/Disability are encouraged to apply.

Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

Desktop Support / Network Technician I Onsite: 55 Fruit Street, Boston, MA Contract: 3-6 months, with possible extension Schedule: M-F. 8:00am-4:30pm Pay rate $24.00 p/hr - W2 *W2 Contract Only* Covid surge project. The contractors for this project directly help our tech team with fixing break fix issues for the PC, laptops printers etc..For this reason, the Covid Surge techs that we are looking for need to have some prior experience in desktop support. MUST HAVES: -- Strong commitment to providing superior customer service -- One year of experience in desktop support role -- Hands-on experience with the installation, repair and troubleshooting of personal computers -------------------------------------------------------------------------------------------- The Network Technician I provides technical support services for desktop computers, laptop computers, printers, tablets, monitors, scanners and other peripheral devices. Services will include device deployment, software installation, testing network connections, troubleshooting services and repairs. Service requests will be tracked and documented in service management software. The specifics associated with this role are described in the attached Position Summary. Principal Duties and Responsibilities: Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation. • Provide break/fix technical support services for networked and stand-alone computing equipment • Use knowledgebase articles, where appropriate, to resolve issues • Document work performed within the service management software; document device and user data as required • Prioritize issues by level of urgency and triage or escalate unresolved issues as appropriate • Provide setup and configuration of computers and other network devices in compliance with Mass General Brigham standards; participate in large hardware deployments, moves and operating system rollouts • Perform scheduled preventative maintenance on desktops and laptops including re-imaging operating system software, data capture and restoration, cleaning physical hardware, replacement of broken or out-of-warranty hardware and cable management • Provide next level technical support for Service Desk staff • Provide turnover report for next shift

Title: Network Support Technician Fully Onsite Job Required experience in Windows Refresh, imaging, migration, and deployment. Troubleshoot and resolve incidents for desktops/laptops hardware and software issues. Installing and configuring County standard Hardware and Software Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Analytical problem-solving abilities, proactive/positive team player, resourceful, innovative Demonstrate professional organization, documentation, communication, and interpersonal skills Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines

***2-3 days per week on-site in Waltham, MA*** Targeting $45-50/hr depending on experience HRIS 6+ months Hybrid - 2-3 days per week on-site and 2-3 days per week remote Must Haves: *3+ years of experience handling development in UKG Ready *Able to work 2 days per week on-site in Waltham MA Looking for someone to design, develop, and maintain our Human Resources Information Systems. This role will support HR operations by ensuring system integrity, optimizing workflows, and integrating data across platforms. The ideal candidate will have strong technical expertise, a deep understanding of HR processes, and significant experience with UKG Ready. This role will be the primary technical development resource for our HR application. The role will work closely with the HR operations team and serve as a liaison to the rest of the IT team. Responsible for creating custom reports, dashboards, file feeds/integrations, configuration, working with vendors, troubleshooting, handling updates, and resolving issues.

INTEGRATED TECHNICIAN Havas Media Network North America, the Media Experience agency, is looking for an INTEGRATED TECHNICIAN to join the PLANNING TEAM, part of our global community of 10,000 team members who are focused on using Meaningful Media to make a meaningful difference to brands, businesses, and people. The Integrated Technician is a highly skilled expert in channel knowledge and technical media planning. This role is essential to the seamless execution of tactical campaigns, ensuring precision, efficiency, and collaboration with creative agencies. As a key point of coordination, the Integrated Technician owns the briefing process into internal teams, gathers responses, and ensures high-quality content delivery. They proactively engage in audience insights, competitive intelligence, and agency events, demonstrating curiosity and initiative. A DAY IN THE LIFE MIGHT LOOK LIKE: • Owns and maintains flow charts & schematics for all campaigns, ensuring accuracy and clarity. • Manages campaign budgeting, collaborating closely with Business Analysts to ensure accurate actualization and billing. • Supports the Planning Manager by coordinating internal team responses to briefs, ensuring alignment and precision. • Gathers and compiles reports & post-campaign analysis, ensuring actionable insights. • Develops a deep understanding of audiences, analyzing audience data to inform strategies. • Masters NMI to generate various media plan outputs and scenarios, providing valuable planning insights • Develop proficiency in Converged.ai tools for Intelligence gathering and media plan Design, including profiles studio and attention design • Embraces audience and competitive analysis in collaboration with the intelligence strategy team • Works alongside the investment team to bring in the latest media opportunities. • Keeps the Account Manager updated with timely and relevant client information. • Shares proactive competitor & category updates with clients to provide strategic market intelligence. HOW YOU WILL WORK: • Embraces learning on the job, through coaching and feedback • Attends agency and media owner events, staying connected to industry innovations. • Actively engages in relevant agency training, continuously building expertise. • Shows initiative, interest and proactiveness on the job. CORE COMPETENCIES: • 📌 Focus on tool, tech and learning • 👍 Product Excellence • 🔎 Attention to Detail • 📊 Audience Expertise • 📈 Reporting & Insights • 💡 NMI Mastery • 📖 Storytelling • 📢 Industry Knowledge WHO YOU ARE: • You will have 0-1 years of experience • You will have a positive attitude and will be willing to learn fast The salary range for this role is: $50,000 - $55,000 annually.

The Help Desk Support Specialist is a customer service professional responsible for front-line IT support for both onsite and remote personnel at Mevion Medical Systems. This person must be able to respond to, diagnose, and resolve basic computer and application issues in a professional and efficient manner for a diverse audience ranging from highly skilled technicians to professional engineers to business and finance teams. This person is highly motivated in a culture of continuous improvement, always looking for ways to share knowledge and create efficiency in daily tasks. Essential Functions: Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. A desire to work with all IT function areas including desktops, networks, and servers. Experience Preferred: Microsoft 365 Administration Microsoft Active Directory / Entra ID Atlassian Suite Salesforce Education, Training, and Experience: At least 2-5 years' applicable experience. A customer focused mindset and an innate ability to respond to customer expectations and requirements is essential. Physical and Environmental Considerations: Must be able to sit/stand for long periods of time. Required use of standard office equipment including laptop, phone, copier, etc. Typical office environment. Must be able to walk through the factory environment safely. Position is Contract to Hire.

For description, visit PDF: ************ fwwebb. com/careers/pdfs/Bedford_IT_Tech_Support_NEW. pdf

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Qualifications Provides phone and desktop support/consulting services and problem resolution. Images and Deploys computers for New Hires and Upgrades. Provides on-site desktop support services and problem resolution. Interfaces with other support groups to resolve problems. Troubleshoots routine to moderately complex desktop problems. Completes special projects and performs other duties as assigned. Additional Information To know more about this position or to schedule an interview, please contact: Sagar Rathore ************ ******************************

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Onsite Support Location: North Quincy,MA Duration: 1+ years SKILLS OVERVIEW: • Deskside Support Tech. Must be experienced in DESKSIDE support • Win7/Win XP OS support. Troubleshooting • Office 2003/2007/2010 support • Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. • Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. • Outlook PST files. • Break/Fix troubleshooting experience in larger corporate environments Additional Information For more information, Please contact Shubham ************

Job Description IT Field Technician We are in search for a IT Field Technician to join the dynamic team of professionals providing world class IT services to its clients in the Boston, MA. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of IT Support.Responsibilities: Attending customer support requests via phone, email or in person. Performing server and network troubleshooting remotely and on site Doing application deployments Follow change control process Managing servers and network equipment Document and follow procedures Work on projects and tasks assigned in a timely manner Be available for emergencies and scheduled tasks during off business hours Be available for off hours on-call rotation. On-site visits to client site as needed Qualifications: Previous experience in IT, customer service, or other related fields Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor Other Details about the Job This is a Full-Time position. All standard benefits are included such as medical/dental/vision insurance and vacation time. We encourage and reward professional certifications

We have an exciting opportunity for an Onsite IT Support Technician to join our hardworking and knowledgeable team with Entrust. Within this role you would visit the schools in the Staffordshire, Birmingham and Worcestershire areas to provide regularly scheduled IT support and ensure that they receive the best possible customer service. Job title: Onsite IT Technician Term Time Job Description: Onsite IT Technician Term Time £20,621.93 Birmingham Based We have an exciting opportunity for an Onsite IT Support Technician to join our hardworking and knowledgeable team with Entrust. Within this role you would visit the schools in the Staffordshire area to provide regularly scheduled IT support and ensure that they receive the best possible customer service. This role comes with training, the first few weeks will be spent shadowing a member of our highly experienced and supportive team to ensure that you are fully equipped to support the clients in your area. With this in mind we are open to considering people with an interest in IT without hands on work experience in this field. This is a term time only role so you will only work during the school terms, the role is also field based so the right person for this role will also have a full clean drivers license and their own vehicle. What you will be doing * Provide scheduled technical maintenance and support for ICT to a set of schools. * Involvement in larger installations in schools in line with documented project plans. * Provide reactive IT support as required, including telephone support, remote support, site visits and assistance with hardware quotations. * Research and to document development projects and procedures for the team in line with strategic objectives for the business. What we are looking for * Strong customer service skills * An interest in IT and a career in this area * Ideally some form of qualification in IT (GCSE/A Level) or equivalent although this is not essential * Happy to work term time only * Full UK licence with access to own vehicle About Entrust Entrust is a joint venture between Capita and Staffordshire County Council. We work across the UK in partnership with schools, academies and local authorities to provide specialist expertise around school improvement, learning technologies, and property and support services. We currently work in over 50 local authorities, with 600 schools. Join us and you'll be part of the fastest growing school-to-school support partner in England. What's in it for you? * A competitive basic salary of £24,043.50, prorated to reflect the part time nature of the annual hours (actual salary £20,621.93) * The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice * Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more * Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology * Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email ******************************** or call 07784 237318 and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - ********************* Location: Birmingham * United Kingdom Time Type: Full time Contract Type: Permanent

Hiring immediately for IT Help Desk Technician Transdev is proud to offer: + Competitive compensation $60,000 to $65,000/year Benefits include: + Vacation: minimum of two (2) weeks + Sick days: 8 days + Holidays: 12 days; 9 standard and 3 floating + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. OVERVIEW: The position of IT Help Desk Technician technical assistance and support to our internal users regarding computer systems, software, and hardware issues. You will respond to inquiries, diagnose and troubleshoot problems, and provide timely resolution to ensure maximum productivity. Additionally, you will assist in the maintenance and administration of IT systems and provide training and support to users as needed. This position will work closely with the IT Specialist to address all support related issues and provide recommendations for procedures or technology to enhance the monitoring and support. This position will assist with bus technology as assigned. RESPONSIBILITIES: + Provide first-line support and technical assistance to users via phone, email, or in person. + Diagnose and troubleshoot software, hardware, and network issues promptly and effectively. + Escalate unresolved issues to the appropriate IT personnel or external vendors for further investigation and resolution. + Install, configure, and maintain computer systems, peripherals, and software applications. + Perform routine maintenance tasks, such as updates, patches, and system backups. + Create and update technical documentation, user guides, and knowledge base articles. + Assist in the deployment and rollout of new hardware and software solutions. + Maintain and update local asset inventory. + Conduct training sessions and workshops to educate users on IT best practices and procedures. + Collaborate with other IT team members to improve processes and procedures. + Stay informed about emerging technologies and industry trends to enhance technical skills and knowledge. QUALIFICATIONS: + Proven experience working in a technical support role, preferably in an IT help desk environment. + Available to be on call 24/7 (Including Holidays) to assist in computer and network emergency situations. + Must be able to write system documentation for new and existing programs. + Ability to effectively help coordinate and manage system-wide computer interfaces a plus. + Must have the ability to prioritize and deal with time pressures and daily system problems. + Ability and willingness to learn applications and provide support. + Ability to support wireless technologies including phone and tablets. + Ability to support LAN phone technology. + Strong knowledge of computer hardware, software, and operating systems (Windows, mac OS, Linux). + Proficiency in troubleshooting common technical issues and providing timely resolutions. + Excellent communication and interpersonal skills, with a customer-focused approach. + Ability to prioritize and manage multiple tasks in a fast-paced environment. + Strong analytical and problem-solving skills with attention to detail. + Experience with remote support tools and ticketing systems. + IT certifications (e.g., Network+, CompTIA A+, Microsoft Certified Professional) are a plus. + Knowledge of networking concepts and protocols is desirable. PHYSICAL DEMANDS: The physical demands described here are representatives of those that must be met by the employee to successful perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions. + 90% of work is accomplished indoors and in air conditioned or well-ventilated facilities. + 10% of work is accomplished outdoors, on buses or other vehicles or in the bus yard. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen + Must be able to lift fifty (50) pounds. PRE-EMPLOYMENT REQUIREMENTS: + Must submit to drug testing and a background check. + Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Information Technology (IT) Job Type: Full Time Req ID: 6446 Pay Group: ALA Cost Center: 167 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

IT Technician (3-Month Contract) - Restaurant Firewall Deployment Project Employment Type: Temporary (3 months) Project Duration: January 2026 - March 2026 Schedule: Flexible Compensation: $40/hour About the Role We are seeking a Temporary IT Technician to assist with a large-scale firewall deployment across our restaurant locations. The technician will work directly with our internal IT lead to complete three site installations per day, following a structured 40-45 day schedule. This is an excellent opportunity for a hands-on technician with strong troubleshooting skills and experience working in fast-paced field environments. Key Responsibilities * Travel daily with the IT lead to scheduled restaurant locations * Install, configure, and validate network firewalls * Physically mount and secure network devices and cabling * Ensure proper WAN/LAN connectivity and verify cutover success * Document installation details, network settings, and site validations * Troubleshoot connectivity or hardware issues on-site * Communicate status updates and completion reports to the IT lead * Maintain equipment, tools, and inventory during the rollout * Provide professional customer service to restaurant managers and staff What We Provide * All tools, equipment, and firewalls needed for deployment * Comprehensive daily schedule and routing plan * On-site guidance and mentorship from the IT lead * Mileage reimbursement for travel * Opportunity to gain hands-on experience in large-scale IT rollouts Requirements Requirements * 1-3 years of IT support, network installation, or field technician experience * Strong understanding of networking fundamentals (LAN/WAN, TCP/IP, VLANs, DHCP, VPN) * Experience installing firewalls, routers, access points, or similar hardware * Ability to use basic tools (mounting hardware, cable testers, etc.) * Valid driver's license and reliable transportation * Ability to lift 25-40 lbs and work within equipment racks or tight spaces * Strong documentation and communication skills * Must be punctual, reliable, and comfortable working independently in the field Preferred Qualifications * Experience with restaurant, retail, or multi-site technology environments * Prior experience with Fortinet, Cisco Meraki, SonicWall, or similar firewalls * Knowledge of structured cabling best practices * Experience working alongside senior technicians or project leads Salary Description $40 per hour

JOB DESCRIPTION Job Title: IT Operations Technician Division: Administration and Finance Department: Information Technology Reports to: IT Operations Manager Employment Status: 40 hours per week JOB SUMMARY: The IT Operations Technician is primarily responsible for effective support, preventative maintenance, and consultation for the following areas: faculty and staff desktop technology for technology issues and requests including desktop computers, laptops, mobile devices, printers, copiers, software (including installs), helpdesk call and ticket monitoring, student worker coordination, basic network troubleshooting, digital and analog audiovisual/multimedia systems and services; event and meeting space technology; event planning, coordination, and support; conferencing and collaboration services (e.g. video, web, and teleconferencing); videography and streaming services; lecture and content capture services and many other devices. This position is 100% based on-campus in Newton, MA PRINCIPAL DUTIES AND RESPONSIBILITIES: The statements below are intended to describe the principal duties of the person or persons assigned to this job. They are not intended to be an exhaustive list of all job duties and responsibilities. Lasell University has the right to add or change job responsibilities at any time. Answer phone/email/ticketing requests for support and log all support requests in the ticketing system Computer setup for new hires, moves, and changes (file migration, user preferences, etc.) Deploy and maintain network printers Provide "fixes" and modifications of installed software Assist Infrastructure technicians by providing basic networking troubleshooting and assistance in hardware repair/replacement Troubleshooting and maintain classroom and multimedia technologies and AV equipment Provide AV setup and support for events and meetings Maintain public and lab computing spaces Collaborate on the creation and testing of computer/OS images for faculty and staff computers Utilize Intune to display software packages and updates Create and maintain knowledge base articles Responsible for asset management and physical & digital security of desktop and mobile technology Maintain Physical Security of computers Provide guidance and support to IT student workers Diagnose & replace computer components Other duties as assigned MINIMUM KNOWLEDGE AND SKILLS REQUIRED BY THE JOB: Education level: Bachelor's degree in Information Technology field or 2 years relevant work experience. Technology skills: * Comprehensive understanding of PC and Mac hardware and experience performing substantial repairs on desktop computers and laptops * Intermediate (2+ years) PC/Mac/Printer Hardware configurations and troubleshooting * Experience installing and troubleshooting software and hardware * Knowledge of desktop security/networking and standards and working knowledge of local area networks (wired/wireless) * Experience delivering tier 2-3 desktop support to end users in a mixed Windows and Mac environment * Experience with troubleshooting Extron AV systems * Experience with wired/wireless microphone systems, audio amplification and PA systems * Experience using TeamDynamix or similar ITSM tool * Experience with LDAP, Active Directory and group policies, data recovery tools, DHCP, and DNS * Experience with Intune * Familiarity with Microsoft Office applications Other Skills/Requirements of the Job: * 2+ years related experience * Strong technical troubleshooting and resolution skills with demonstrated ability to learn new skills quickly and strong research and analytical skills for more complex issues/problems * Must be able to work independently on complex work with minimal direction as well as collaboratively within a team setting as either participant or leader * Strong communication, collaboration, organizational and time management skills including the ability to multi-task, prioritize, and independently manage a changing workload in a wide variety of settings and situations * Proven ability to perform well under stress when confronted with emergency, critical or unusual customer situations | ability to maintain a strong sense of urgency | appropriate use of judgment as to when to escalate difficult situations or seek guidance * Ability to follow up on assignments from IT Operations Manager and complete tasks in a timely manner * Attentive to detail and documents work as well as communication with clients through ticket tracking system (TeamDynamix) * Demonstrated ability to deliver professional customer service * Ability to work occasionally adjusted work hours during peak academic periods and special events CERTIFICATION, REGISTRATION OR LICENSURE REQUIRED BY THE JOB: * Desktop support related certifications such as: MSCE, A+, Network +, CCNA, ACMT a plus PHYSICAL AND VISUAL REQUIREMENTS OF THE JOB: * (Pick the one from each category that best suits this position): Physical Effort: ___Average physical effort with some handling of light weights such as supplies or materials on an infrequent basis. (10 - 15 lbs.) ___ Occasionally an above average amount of physical effort including consistent standing, lifting and carrying light to moderately heavy materials or equipment. __x_ High level of physical effort such as pushing, pulling, bending, lifting and carrying heavy objects. (Over 50 lbs.) Visual: ___ Average visual effort with infrequent exposure to visually demanding work. __x_ Above average visual effort with frequent exposure to visually demanding work involving detailed work. ___ High level of visual effort with continuous exposure to highly detailed work requiring substantial concentration. What is the extent of exposure to unpleasant work conditions required in carrying out job duties? Check Only One from each category. __x_ Work performed in an environment with correctable conditions such as lighting and room temperature. ___ Work performed in an environment requiring occasional exposure to weather extremes, fumes , odors and/or noise. ___ Work performed in an environment requiring constant exposure to weather extremes, fumes, odors and/or loud noise Hazards: __x_ Normally, no exposure to job hazards; probability of injury is remote. ___ Occasional exposure to job hazards, resulting in some injury, lost time, or threatening to one's personal health. ___ Frequent exposure to job hazards, resulting in injury, lost time, total disability or death.

Job DescriptionDescription: Systems Support, one of the first IT firms on the South Shore, is looking for a help desk technician to join our team in our Marshfield offices. Help people with their technology needs and grow your career as a member of our family. Please complete the assessment here: ******************************************************************** Duties of Role: Remote Support, assist customers using remote tools to troubleshoot and resolve any technology issues On-Site Support, troubleshoot and resolve technology issues on-site at customer sites in the Greater Boston area and Cape Cod. Documenting Issue Resolution in Tickets and ITGlue, document work performed in time tracking software and technology documentation for accurate billing and knowledge sharing. Monitoring Status Dashboards, monitor Alert dashboards for system stability, backup success, and security alerts Knowledge and Abilities: Education: High School Diploma Previous Experience: Familiarity with RMM tools, command prompt and PowerShell, TCP/IP networking, Windows Operating Systems, Computer Hardware troubleshooting Technical Skills: Configure a PC, replace hard drive on PC, basic PowerShell scripting, install hardware in server racks Domain Knowledge: Windows operating systems (desktop and server), TCP/IP Network, Firewall Management, PowerShell Scripting, Office 365 Administration Additional Information: Full Time Benefits include retirement plan with company matching Salary Range: $50,000 to $55,000 Company Vehicle and work gas miles reimbursed In your cover letter, please share with us why you thrive with smaller teams and how this opportunity fits into your longer term career goals Submit your application now! Benefits: Health insurance Paid time off Retirement plan Requirements: Clean driving record (company vehicle given for onsite service work). Ability to lift 50-75lbs, we often have to deliver hardware to client sites Ability to climb a ladder to install/troubleshoot WiFi APs Pass background check and drug test 40% remote support, 40% onsite support, 10% documentation, 10% dashboard monitoring Schedule: Monday to Friday On call Work Location: In person

You are as unique as your background, experience, and point of view. Here, you'll be encouraged, empowered, and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families, and communities around the world. This internship will be hybrid, and interns must be located near one of our US based offices - Wellesley, MA; Kansas City, MO; Hartford, CT; Portland, ME; Milwaukee, WI. What's it like to work at Sun Life? You'll find it dynamic and highly professional; collaborative and supportive. We encourage career mobility. Sun Life is also a socially responsible employer, supporting the communities in which we live and work, with a globally recognized commitment to the environment and sustainability. The Role The Sun Life IT Delivery team is looking for a proactive, positive and dynamic team player to join the application development team as an intern. In this role, the intern will support services for the internal and external portals and gain valuable hands-on experience. This is an excellent opportunity to experience various parts of the software development life cycle (SDLC). Responsibilities will include, but are not limited to: Software Development and Support existing applications. Documentation Testing and QA Project Support Learning and Development Core skill sets needed for this role: · Programming Knowledge including Python and C# · Problem Solving and Debugging. · Excellent written communication skills · Proactive, able to manage multiple projects with demanding deadlines · Highly-motivated, self-driven, focused, strong attentive to detail The Candidate To be eligible for an internship at Sun Life, you must meet the following requirements: · Currently enrolled in an accredited college or university during the time of internship (June 2025 - August 2025) · Must be an undergraduate student studying Computer Science or related field of study · Eligible to legally work in the United States · Ability to work full-time (40 hours/week) during Intern session Compensation for this role will be $20/hour. We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Category: Temporary Employee Posting End Date: 11/12/2025

GENERAL STATEMENT OF DUTIES: To be responsible for performing a variety of routine technical support tasks within the area of specialization directly related to the operation of mainframe and mini computers, networks, and/or telecommunications systems, as well as other directly related systems; and to do related work as required. This position is initially located at the Warwick campus. The days and hours are usually Monday through Thursday, 10:00 AM - 6:00 PM, and Friday, 8:00 AM-4:00 PM, but the days, hours, and campus may vary depending on the needs of the department. SUPERVISION RECEIVED: Works under the general supervision of a superior from whom are received general and specific instructions and assignments; work is reviewed while in process and upon completion for conformance to prescribed instructions and proper application of system management techniques. SUPERVISION EXERCISED: Usually none, but, as required, may supervise clerical subordinates assigned to assist. ILLUSTRATIVE EXAMPLES OF WORK PERFORMED: * To be responsible for performing a variety of routine technical support tasks, with the area of specialization, directly related to the operation of mainframe, mini computers, networks, and/or telecommunications systems, as well as other directly related systems. * To assist in the installation and maintenance of mainframe, mini computer and/or network operating systems, data management, telecommunication, system performance, capacity management, and utility software. * To assist with the installation, troubleshooting and maintenance of peripheral and communications devices, directly related to area of specialization. * To assist in implementing methods and procedures necessary to support activities relating to installation, modification, problem resolution, performance, operational and planning capacity management activities in the designated hardware and software environment. * To assist in designing, coding, testing, and debugging specialized software required by the installation. * To assist in providing technical support services to a variety of system operation activities including programming, system analysis and other related operations within the designated environment. * To attend training sessions to keep abreast of new or improved software and procedures. * To do related work as required. REQUIRED QUALIFICATIONS FOR APPOINTMENT: KNOWLEDGE, SKILLS AND CAPACITIES: * A working knowledge of the principles, practices, methods and techniques of hardware and software management in the area of specialization, and of operational and system capabilities and intricacies; * A working knowledge of the methods and procedures of system installation, modification, performance, operational and capacity management in the designated mainframe, mini computer, network, and/or telecommunications hardware and software environments; * A working knowledge of the personal computers and related peripheral equipment; * The ability to perform routine hardware and software installation and maintenance activities in the specified environment; * The ability to assist with the design, coding, testing and implementation of specialized software related to the area of specialization; a working knowledge of systems programming and systems analysis; * The ability to assist in providing technical support in designated areas of computer systems, network, and telecommunications operation; and related capacities and abilities. EDUCATION AND EXPERIENCE: * Education: Such as may have been gained through: graduation from a college of recognized standing including or supplemented by successful completion of courses in Computer Science; and * Experience: Such as may have been gained through: employment in a technical position involving system design, systems analysis or systems programming. * Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.

Who are we, and what do we do? At Corteva Agriscience, you will help us grow what's next. No matter your role, you will be part of a team that is building the future of agriculture - leading breakthroughs in the innovation and application of science and technology that will better the lives of people all over the world and fuel the progress of humankind. Are you excited to contribute to an innovative company that enhances food security and drives sustainability? Join us at Corteva Agriscience for an exciting and impactful 3-month internship opportunity with our EIT Department in Johnston, IA, or Indianapolis, IN. Accepted candidates will work closely with our team in one of 5 major areas: Cyber (Security) in Johnston, IA: Contribute to the global deployment of the OT Cybersecurity Program. This includes developing and maintaining systems for the OT Cyber Lab/Deployment factory, assisting in designing the OT Cyber Controls Framework, and defining OT cyber incident response use cases and playbooks. Cybersecurity knowledge and a desire to learn about industrial environments are essential for this role. Business Technology Solutions in Johnston, IA: Support automation initiatives within the Falcon Program using Microsoft Power Suite. They will focus on no-code/low-code solutions to streamline workflows and enhance data integration across platforms. The intern will develop automated flows for the NA Pioneer Sales Season and gain experience in working within a large global company. Quality, Productivity & Effectiveness in Johnston, IA: work on enhancing the Onboarding Copilot Agent within Enterprise IT. This involves designing conversational flows, integrating onboarding resources, and improving user experience through automation. Key skills include conversational AI design, process mapping, and agile delivery practices, using tools such as Microsoft Copilot Studio and Power Platform. Infrastructure, Operations, and Cloud Services in Johnston, IA: Collaborate with the ITSM Operations Lead to review and enhance ITSM process documentation, utilize ServiceNow for reporting and dashboards to support business functions, and drive consistency in ITSM team practices. They will also assist with initiatives on the ServiceNow roadmap, focusing on KPI benchmarking and baselining for ITSM processes. Enterprise Architecture in Johnston, IA: Engage in AI-driven analytics and low-code development, using tools like Microsoft Power BI and Copilot Studio. They will work on data analysis, AI integration, and execute a value-add project to demonstrate their skills and deliver measurable value. Enterprise Architecture in Johnston, IA or Indianapolis, IN: Gain experience in modern data platforms using Databricks for data analytics and Alation for data cataloging. They will work on data engineering, cataloging, and AI/machine learning projects, aiming to deliver a project that showcases their new skills. What You'll Do: Contribute your unique skills and creativity to one of the 5 main areas highlighted above. Follow company safety policies, protocols, and procedures, and ensure a safe working environment for yourself and team members. Work on projects and with teams in a respectful, collaborative, and positive team spirit. Provide summaries and reports to supervisor(s) and present results in company or outside meetings when necessary. What Skills You Need: Must be enrolled in a bachelor's, master's, or doctorate program with a minimum of 3.0 GPA in any of the following disciplines: IT security, data science, computer science, finance, and closely related fields. Must be enrolled for Fall 2026 at a US-accredited institution. Must have completed at least one year of studies before starting the internship. Must be within commuting distance to Johnston, IA, or Indianapolis, IN, for the duration of the internship. Must be able to work full-time (40 hours per week) for the duration of the internship. Creative thinking and ability to work independently and in a team environment. Ability to prioritize and manage multiple projects. Excellent problem-solving skills. Knowledge and experience in general IT operations. Proficient in Microsoft Office software and experience in databases or LIMS systems is a plus. Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team. Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws. Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team. Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws.