Information systems technician jobs in Georgia - 2,495 jobs

Department Culinary Operations Reports to Culinary Operations Director Establishes a culture of compliance by adhering to all facility policies and procedures. Complies with standards of business conduct, and state/federal/county regulations and guidelines. Treats all villagers with dignity and respect as well as promote and protect all villagers' rights. Follows all established infection control policies and procedures. Required Qualifications Must have 2 years' experience with Long Term Care Facilities. Must obtain Serve Safe Certification within 90 days of hire and a thorough knowledge of Therapeutic Diets. Must be able to communicate with medical and nursing staff and other departments professionally, efficiently, and effectively. Must become proficient with Point Click Care and Point Click Care Nutrition Management. Ability to cook, prepare and serve a variety of foods according to written or oral instructions. Ability to communicate with and instruct Villagers and work groups. Must be at least 18 years of age, to operate Annandale Vehicles/Golf Carts, employee must have a valid Class C Georgia Driver's License with 3 years driving experience, proof of vehicle insurance, and meet company policy regarding MVR requirements. Must meet state requirements regarding a GBI and FBI criminal history record check which requires fingerprinting. Must undergo and pass a drug screening and screening for Tuberculosis. Major Duties and Responsibilities Prepare and serve nutritious meals on schedule to meet dietary needs of the Villager. Portion food according to standard procedure and dietary requirements of the Villagers. Maintain clean and orderly work area, storerooms, coolers, and cafeteria, including sweeping and mopping. Consistently follow quality assurance programs to meet health, sanitation, and licensing requirements. Assists with proper storage of foods packaged and cooked. Assists in the supervision and training of Villagers in the kitchen. Observes and adheres to county and state health and sanitation standards. Prepares and serves nutritious meals on schedule to meet the dietary needs of the Villagers at D. Scott Hudgens. Transports and serves food at D. Scott Hudgens as instructed by dietitian. Attends all required and assigned training and meetings. Performs other duties that may be necessary in the best interest of Annandale at Suwanee, Inc. to meet the personal service and care needs of the facility residents. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Personal Skills and Traits Desired/ Physical Requirements Ability to read, write and speak English; add, subtract and utilize measuring devices. Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving few concrete variables in standardized situations. While performing the duties of this job, the employee is regularly required to use hands; use fingers; handle or feel; reach with hands and arms; talk; and hear. The employee frequently is required to sit, stand, and walk; climb or balance; stoop, kneel, crouch, bend, or crawl. Employee is required to lift up to 25 pounds and/or move up to 75 pounds (with assistance). Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Employee is required to transport (drive) and assist Villagers in and out of vehicles. Employee is required to perform CPR/First Aid. F/T 12 hour shifts 6am-6:15pm (Tues, Thurs & Fri) Every other weekend (Sat & Sun)

The Technical Support representative is responsible for assisting Hyundai Material Handling Dealers with technical issues relating to the Hyundai Forklifts via Hi Desk 2 (internal CRM), Telephone, and email. Responsibilities: Use the Hyundai Dealer Portal system to advise and assist the dealer network technicians with technical issues. This includes using Electrical and Hydraulic Schematics, Service Manuals, Engine Manuals, and experience to help troubleshoot issues in a timely manner. Maintain technical information on HMH products and provide dealers and HMH service with information as requested. Work with Product Support and Service departments in the investigation of product issues and resolution. Distribute, track and monitor field service campaigns required for product improvement/recall in accordance with HHI/HMH policy. Monitor failure trends and report information to R&D, Engineering, or Quality departments at HQ. Provide information regarding modification or changes required to Hyundai technical documentation including Service and Parts Manuals. Work with parts department on technical part questions. Assist with providing the correct part numbers to dealers when needed. Report part issues to R&D, Engineering or Quality departments at HQ. Develops and maintains database of FAQ related to technical product information. Assist dealer personnel in proper submission of warranty claims including providing Warranty Authorizations per Hyundai Material Handling Warranty Policy. Qualifications: Forklift Technical experience is required. Strong computer skills, Microsoft Office (Excel, Power Point and Word) Reporting and report development. Other duties: Other duties and functions appropriate to the position as assigned by the manager from time to time. Travel: Travel may be required at times to assist Dealer Technicians or Hyundai Regional Aftermarket Managers on site for troubleshooting of equipment or failure analysis. Work environment and other requirements: The work environment is a non-smoking office environment. Some heavy lifting required. Mostly sitting with computer and phone usage. Accommodation can be made for handicapped employees. Travel only on an “as needed” basis.

Overview: The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat) to provide technical assistance on Inovalon's supported products. The position will provide support for application software, operating systems and integrated 3rd party products to customers and vendors. Manages progress toward resolution and documents customer communication throughout the "life-cycle" of a reported issue. Duties and Responsibilities: Answer inbound customer requests via telephone, email or chat or any additional method of inbound communication; demonstrate proficiency with all internal tools. Outbound calls and meetings also included; Contact and interface for customers regarding support, troubleshooting and problem resolution; Resolve technical support issues for Inovalon supported products within identified timeframes with a focus on first call resolution; Identify beneficial product opportunities for existing customers and communicate to sales team via workflow process; Ability to deescalate customer's and resolve customer technical escalations; Create knowledge articles to assist department in resolving known customer issues; Document all activities with customers in CRM per defined process and procedures; Resolve open cases within specified guidelines; Elevate issues following escalation procedure timely and as appropriate; Other duties as assigned; Maintain compliance with Inovalon's policies, procedures and mission statement; Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer. Job Requirements: Minimum of 2 years' experience in customer service; Experience with MS Office Products; Experience multi-tasking in a fast paced, detail-oriented environment; Experience working independently; Experience working with cross-functional teams; Experience with problem-solving; Knowledge working with Problem Management, Records Management ticketing system (Salesforce); Minimum 3 years' experience in a call center environment with high volume of transactions is preferred; Experience in Healthcare IT industry or medical billing experience is preferred; Experience in Software Technical Support is preferred; Healthcare EDI Knowledge (ANSI 835, 837, 270/271) is preferred; Experience with using and supporting Software as a Service (SaaS) is preferred; Experience using multiple Operating Systems such as Linux and Windows a plus; and Experience organizing and managing workload efficiently and prioritizing projects is preferred. Education: High School Graduate or General Education Degree (GED) is required; Associate degree is preferred. Physical Demands and Work Environment: Sedentary work (i.e. sitting for long periods of time); Exerting up to 10 pounds of force occasionally and/or negligible amount of force; Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; Subject to inside environmental conditions; and Travel for this position will include less than 5% locally usually for training purposes.

Job DescriptionSalary: Responsibilities: Provide Third Part Support Via Phone/Email/Text to Technicians in the Home Be available to receive phone calls all day. Assist in the repair of HA & CE product. Maintain training to improve product knowledge. Utilize tools to diagnose problems such as phone app to visually see what technician is looking at. Make decisions based on the best interests of customer & Hisense. Investigate field failure data & update R&D/Factory. Other duties as assigned. Qualifications: Associates or 2-year tech school degree 1-5 years hands on field repair of home appliance or TV products. Strong communication and interpersonal skills Knowledge of various software programs such as Windows, email, Word and Excel Hisense USA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding equal employment opportunity and affirmatively seek to recruit, develop, and promote qualified individuals from diverse backgrounds. Our company is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We encourage applicants of all ages, races, ethnicities, religions, genders, sexual orientations, and abilities to apply for employment with our company.

The Specialty Division of Titan International is looking for an Information Technology Support Technician to work at our Distribution Center in McDonough, GA. The IT Support Technician is responsible for providing personal computer, local area network, and production-related IT support to employees at a particular site and/or across the company. The position reports to the IT Manager, Infrastructure and Cyber Security. The position requires the ability to collaborate across departments, attention to detail, accuracy, high energy, forward thinking and the ability to adapt to changing business requirements while maintaining consistent, reliable, and cost-effective IT solutions and services. Essential Duties and Responsibilities: Work with Manager to establish challenging goals, plans and objectives that support the company's vision Install, test, troubleshoot, upgrade and maintain personal computers, local area networks and other IT related equipment Provide technical support to IT and non-IT employees Perform operating system and/or application software updates in a timely and thoughtful fashion and in compliance with IT policies, procedures and plans Research and recommend solutions to improve business performance and/or reduce cost Configure, test, debug and document device and software configurations, as appropriate Perform IT activities to ensure positive results are achieved in the areas of customer service, on-time delivery and business case attainment Maintain compliance to all IT policies and procedures Design and implement lean concepts and principles within the IT function and fully support lean initiatives throughout the company Support a positive work environment-based mutual respect, honesty, team work and continuous improvement Maintain 24x7 availability to address critical business and/or IT issues Installation, administration, maintenance and support of Windows networks Hardware setup/maintenance for PCs, printers, label printers, switches, projectors, fax machines, video conferencing equipment, scan guns, and tablets Support Cisco wireless infrastructure and associated Windows/Android Mobile handheld scanners is preferred by not required Serve as primary point of contact for local IT supplier Serves as primary point of contact for phone system maintenance and repairs; experience with Ring Central phone systems is a plus Install, configure and assist users with Microsoft Office products Manage users, computers and groups in Active Directory Manage local network file shares and permissions Primary contact for local backup and restore operations Perform other related duties as assigned Qualifications Education and Experience Required: Associates degree, required Minimum of five years' experience of successful and progressive IT applications and/or business analyst experience Certification, degree, or proven knowledge base in specific skill set Ability to provide oral and written communication to all levels of employees within the Company and vendors as it relates to this position & to safety regulations Must agree to wear proper clothes and shoes approved for this job Experience in Manufacturing and/or distribution is preferred but not required Exposure to other supporting information technologies such as barcoding, production scheduling, and JD Edwards EnterpriseOne is a plus Experience working with business owners and employees to help drive significant improvements in business performance Successful track record in driving continuous improvement within an organization utilizing lean and six-sigma tools Personal Trait Profile: Provide clear and concise oral and written communication to all levels of employees within the company Maintain a high level of confidentiality as needed Organize and prioritize work Manage multiple projects simultaneously Work up, down, and across the organization as a team player

Aufgaben About Us Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks. Job Overview The Incumbent will lead implementation, support, maintenance and continuous improvement of information systems supporting VOIS applications, primarily in the Vehicle Ordering, Allocation, Wholesales, Special Sales & Retail area. This role facilitates SAP and related application initiatives in collaboration with business stakeholders and internal/external IT partners to ensure alignment with customer requirements. The incumbent will lead the development and execution of both functional and technical system components, with special emphasis in SAP VMS module, maintaining expert-level knowledge of system capabilities in accordance with Mercedes-Benz standards. They will ensure system reliability and performance, drive innovation through emerging technologies such as automation and AI and provide support to team members to ensure timely and cost-effective project delivery. The incumbent will bring expert level knowledge of SAP S/4 HANA, SAP Vehicle Management System & strong skills in SAP Sales & Distribution Module with emphasis on O2C process. Responsibilities: (10%) - Ability to understand business requirements and translate them into a solution. Ability to understand the breadth and depth of the deliverable and how the solution fits into the larger picture (10%) - Responsible for the Technical & Functional aspects of the Analysis and Design Process and its associated documentation - Technical, functional specification, Test Plans, etc (20%) - Will design robust functional solutions, troubleshoot problems and provide guidance for sustainable resolutions in the area of Vehicle ordering, wholesale, allocation, retail on the SAP implementation (10%) - Conduct presentations to all audiences on a variety of subjects. Able to communicate with team members and business stakeholders in a clear, consistent, and professional manner. (10%) - Work self-directed and independently, act as subject matter mentor to junior team members & SI Partners (5%) - Act as a liaison between the business functions and the technical team. Provide ad-hoc training and user support as required (10%) - Provide support for cross-functional issues involving MM, SD, FICO and guide technical team members (ABAP) for issue resolution (10%) - Allocate time, prioritize tasks, and accurately scope tasks and phases of a project. (5%) - Define and implement industry best practices and Mercedes-Benz standards into operational procedures and system operations (10%) - Suggests tools and processes needed to improve business processes. Reviews the team's deliverables for adherence to standards and to ensure quality. Qualifikationen Requirements & Conditions Must be able to work flexible hours/work schedule Requires valid driver's license Travel domestically Travel internationally Work Holidays when required Work Holidays as scheduled Work weekends when required Work weekends as scheduled Experience with Microsoft Excel, Access, Visio and PowerPoint Good people skills, good communication skills Education Bachelor's/Master's Degree (accredited school) and relevant work experience with emphasis in: SAP functional & Technical expertise in SAP VMS & SD modules Strong understanding of vehicle lifecycle processes including procurement, sales, and inventory. Hands-on experience with SAP VMS configuration and customization. Familiarity with SAP SD, MM, and FI integration points. Experience in automotive industry or similar domains is highly preferred. Excellent problem-solving and communication skills. Ability to work independently and in a team-oriented environment. Knowledge (necessary to perform proficiently in this position) Must have 6+ years (total) of experience in the following: * Lead development and implementation of the functional and technical aspects of the systems by maintaining an expert level awareness of the functionality and system options in accordance with Mercedes-Benz standards * Analyze complex functional/technical support & training and recommend solutions in unfamiliar environments * Automotive industry Knowledge of vehicle process, Order to Cash process, Vehicle accounting process High level of expertise in SAP VMS (Vehicle Management System) with hands-on experience in VMS processes and configurations * Implementation, Migration & Support of S/4 HANA systems is mandatory, automotive industry experience is a plus * Use agile methods to facilitate customer-centric solution development and ensure hand-over to IT operations * Manage and report on issues and problem tickets and conduct priority sessions with business partners on change requests * Provide 2nd level support for system issues and act as SME in SD, MM and FiCo modules of SAP. * Exceptionally good communication and collaboration skills; and the ability to work with multiple stakeholders. Proven ability to tailor communication content to the needs of the audience * High analytic and strategic thinking * Independent working attitude; well-organized with attention to detail * Able to lead, moderate and motivate colleagues * Excellent relationship building/partnering skills EEO Statement Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. Fortinet is growing and we are looking to hire Senior Technical Support Specialist for our Atlanta, GA location to troubleshoot Fortinet's Secure Access Service Edge product, FortiSASE. As a Senior Technical Support Specialist, you will: Troubleshoot Fortinet's Secure Access Service Edge product, FortiSASE. Collection, analysis and change recommendations of configuration information Collection and analysis of customer system information Recommend corrective actions based on analysis Provide Customer education where needed due to gaps in networking, product knowledge etc. Consultation of technical documentation, bulletins, and release notes for known problems Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions Follow up on technical cases including proper escalation and management of the case until case closure Manage customer communications and expectations until the closure of each case, conduct and lead customer management meetings regarding escalation We Are Looking For: Candidate with 3+ years of experience in a technical support or system administration role in a networking/security company or equivalent education Deep understanding of OSI model, routing and switching in L2/L3 Strong understanding of BGP, IPsec/ADVPN, SDWAN Strong Understanding of Authentication protocols - LDAP, SAML, RADIUS, OAuth Experience with security products - Firewalls, IDS/IPS, Antimalware Deep working knowledge of operating systems - Windows, Mac, Linux Strong troubleshooting and problem-solving skills Previous call center experience. Supporting data networking products and/or security products is desirable Strong communication skills, both written and verbal Educational Requirement: Bachelor's degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience is desirable. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program. Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location. All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company's discretion. Why Join Us: We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Deskside Support Representative Distributed Client Services Job ID: # 17-71936 Location: atlanta,GA Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications. Should have significant experience in customer-facing, Windows-based, corporate technical support environment, including experience supporting Office, Outlook, and working with ticketing systems. Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac systems. Must have good verbal and written skills, as well as ability to interact positively with clients. Excellent soft skills are a must. Previous retail experience (i.e. Apple Store, Geek Squad) is a plus. Candidates should have valid driver's license and reliable transportation. Work is done at customer location. Additional Information For more information, Please contact Shubham ************

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

At Premier Networx, we are a fast-growing managed service provider serving SMB clients throughout the greater Augusta area. We pride ourselves on proactive support, continuous improvement, and delivering exceptional service with genuine care. Our Culture We emphasize education, collaboration, and perseverance. We believe our people are our product, and we invest in their growth to ensure our clients receive best-in-class service. Our Core Values Proactive Ownership - Take initiative and drive results Client Experience First - Prioritize satisfaction and success Unrelenting Dedication - Persistently pursue excellence Promises Kept - Deliver on commitments Embraces Change - Adapt and evolve with technology and business needs What We Offer Paid certifications and learning incentives Customized career progression plans Generous PTO, holidays, and comp time Medical, dental, vision, life, and disability insurance IRA retirement plan Position Overview The Internal IT is responsible for the design, deployment, management, and optimization of all internal IT systems and tools. This role owns the internal technology stack and ensures systems such as RMM, EDR, PSA, M365, email, and security platforms are stable, secure, and scalable. This is a hands-on, non-entry-level role requiring experience with system administration, tool rollouts, and internal IT project ownership. Key Responsibilities Administer and maintain internal systems including RMM, EDR, PSA, M365, email, identity, and security platforms Lead internal tool rollouts, upgrades, and migrations (planning, execution, testing, documentation, and training) Manage internal user lifecycle: onboarding, offboarding, permissions, licensing, and access control Own internal patching, update policies, and compliance across all systems Monitor and remediate internal system health, performance, and security alerts Manage internal endpoint standards, configuration baselines, and automation policies Oversee internal SaaS licensing, cost management, and compliance audits Maintain documentation, SOPs, and architecture diagrams in ITGlue or related systems Support and maintain internal network infrastructure, Wi-Fi, printers, and conference room systems Partner with leadership to identify and implement process improvements and automation opportunities Ensure security best practices are followed (MFA, conditional access, EDR policies, encryption, least privilege, etc.) Knowledge, Skills, & Abilities Strong knowledge of Windows OS, M365 administration, and identity management Hands-on experience with RMM, EDR, PSA, and email systems Experience leading tool deployments and internal IT projects Understanding of cybersecurity best practices and internal controls Strong documentation and process design skills Excellent communication and stakeholder management abilities Ability to work independently and take ownership of outcomes Credentials & Experience 2+ years of hands-on internal IT or systems administration experience required Experience managing and deploying internal IT tools (RMM, EDR, PSA, M365, etc.) CompTIA Network+, Security+, Microsoft, or similar certifications preferred Experience with ConnectWise, ITGlue, or similar platforms strongly preferred Time Management & Accountability Update ticketing system with detailed notes and time entries upon task completion 8 hours of accountable time required daily Time entries must be completed by EOB each day Timesheets submitted on schedule regardless of PTO Calendar must be kept current to reflect availability Use dispatch calendar to schedule tasks and manage workload

Classic Collision is now hiring an IT Support Technician. The IT Support Technician will be responsible for imaging and reimaging laptops per unique specifications, testing all builds and peripheral equipment and arranging for delivery of equipment in a very fast paced and busy professional services environment. The IT Support Technician will also be responsible for answering, commenting, and replying to open tickets during downtime. Be a part of a rapidly growing company known for exceptional quality and impressive customer service in the collision industry. We offer competitive pay along with a complete benefits package Responds to user inquiries and diagnoses issues through effective communication. Manages a streamlined problem-solving process encompassing problem identification, research, isolation, resolution, and follow-up actions. Addresses intricate technical problems by conducting thorough research and providing effective solutions. Offers technical support via phone calls, emails, and user requests, ensuring prompt assistance. Records, monitors, and tracks issues meticulously to ensure timely and effective resolution. Provides advanced support to end users for PC, server, or mainframe applications and hardware. Collaborates with network services, software systems engineering, and applications development teams to restore services and identify core issues. Reproduces user problems to troubleshoot operational challenges successfully. Proposes system modifications to minimize user-related problems. Handles equipment returns onsite by conducting cleanup, testing, reimaging, and returning to inventory (Windows PCs). Performs onsite asset tagging and conducts inventory counts for existing stock (must be able to lift up to 50lbs without assistance). Contributes to knowledge management by creating articles. After resolving an incident, documents the process as a knowledge management article for future reference, stored in Remedy. May receive training for Critical Incident Response, Account Management, or Problem Management responsibilities. Qualifications for IT Tier 2 Support Technician (Hybrid): Education: High School Diploma or equivalent. Some college coursework is a plus. Experience: Minimum of 1 year of experience in a helpdesk or IT support role. Skills and Abilities: Strong technical expertise in IT support and troubleshooting. Excellent communication skills, both verbal and written. Proficient problem-solving abilities. Detail-oriented with a focus on issue tracking and documentation. Adept at collaborating with cross-functional teams. Competence in equipment management. Ability and willingness to travel as required for on-site support. These qualifications are essential for success in the IT Tier 1 Support Technician role Classic Collision welcomes diversity and is an EEO Employer.

Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. Smurfit Westrock (NYSE: SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers, and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability, and excellence, we use leading science and technology to move fiber-based packaging forward. Learn more at *********** Westrock.com. IT Solutions - Technology Leadership Development Program - Atlanta, GA Career Opportunity The Technology Leadership Development Program (TLDP) is a two-year leadership rotational program comprised of 12-month and 6-month assignments. The TLDP is designed to develop future IT Solutions lleaders. As an IT Technology Leadership Analyst, you will be a part of a full-time intensive program with an opportunity to start your career in one of the, but not limited to, following tracks: Project Management, Business Process & Relationship Management, Data & Analytics, Information Security, Software Engineering, and Digital Acceleration. Program benefits include, but are not limited to, exposure to IT Solutions functions, engagement with senior leadership, technical and professional development, mentorship, and other events (team building, leadership, and volunteering). After successful program completion, we will support you in looking for your permanent functional role based on performance, career interest, and business needs. What You Need To Succeed Bachelor's or Master's degree in Information Technology, Computer Science, Software Engineering, Mathematics, Data Science, Business Information Systems, Computer Information Systems, Business Analysis / Analytics, Human-Computer Interaction Minimum 3.25 GPA Preferred Relevant experience including internships, co-op assignments and leadership roles a plus Strong interest in technology, innovation and working in a fast-paced, global organization Knowledge of IT systems, specifications, networks, and computer systems Strong analytic/problem-solving skills, attention to detail, passion for improvement, and desire to work in a team/collaborative environment Strong written and verbal communication skills with the ability to interact with all levels of the organization Strong leadership, prioritization, and organizational skills Ability to quickly adapt to change, multi-task and prioritize multiple projects Strong capabilities with Microsoft Office, particularly Excel and PowerPoint Project Planning And Management Skills Preferred Willingness to work in Atlanta, GA, and work in or travel to manufacturing / production environments How you will impact Smurfit Westrock across the IT Solutions organization: The Technology Leadership Development Program consists of several tracks but not limited to: Project Management Business Process & Relationship Management, Data & Analytics, Information Security, Software Engineering, and Digital Acceleration. Depending on your track, responsibilities may include: Project Management Project Planning & Execution: How to define scope, set milestones, and manage timelines using structured methodologies (Waterfall, Agile, or hybrid). Risk & Issue Management: How to anticipate, document, and mitigate risks - and escalate issues effectively to leadership. Resource & Budget Management: Basics of tracking project costs, managing vendor deliverables, and balancing competing priorities. Change Control: Understanding how to manage project changes through formal governance and communication processes. Stakeholder Management: How to engage sponsors, business users, and technical teams - tailoring communication for each audience. Meeting Facilitation: Leading effective standups, steering committees, and retrospectives that drive accountability and clarity. Team Collaboration: Coordinating cross-functional efforts across IT, business, and regional teams in a matrixed environment. Presentation Skills: Building and presenting status updates, dashboards, and executive summaries with confidence. Exposure to project management platforms (e.g., MS Project, Smartsheet, Jira, Azure DevOps, ServiceNow). Use of data visualization and reporting tools (e.g., Power BI, Excel dashboards). Understanding IT delivery frameworks - Agile, Scrum, and ITIL basics. Familiarity with governance tools for tracking scope, change requests, and approvals. Program, Business Process & Relationship Management Assist with business relationship management to include partnering with stakeholders to collect and document requirements Partner with business stakeholders and IT Solutions teams on aggregating, prioritizing and building future roadmaps Work with master data to ensure proper maintenance, data preparation and accuracy for metrics and reporting Assist with the migration of reports to modern solutions and build report/data catalogs for data lake enablement Assist with project management activities on major initiatives for the business. Lead projects and support key initiatives as assigned Data & Analytics Formulate and apply mathematical modeling and other optimizing methods to develop and interpret information that assists the business with decision making, policy formulation and/or other management functions through solutions that save time, cost, or improve processes Analyze large data sets and use programming languages such as Python, R, IBM SPSS Modeler to develop statistical and optimization models to drive business solutions Build large data sets from multiple sources to build algorithms for predicting future data characteristics Set up and deploys models/solutions in a live/production environment Identify data needs and requirements for data collection, transformation and integration to support modeling needs Develop executive dashboards on program/project status, prepare business cases, technical reports, presentations, and status briefings; present as required to key stakeholders Support self-sever and analytics strategy projects for coordination and execution Information Security Partner with Information Security team members to support the development of awareness and training materials to enable company-wide understanding of cybersecurity risks and best practices Participate in risk management activities, including supporting the continued build-out of the Information Security Risk Register Support the design and development of security metrics and security metrics dashboarding to assist with the visualization of security key performance and risk indicators Support the completion of user access review documentation to contribute to SOX compliance efforts Assist the Information Security team's Third-Party Security Management function to execute security assessments of third parties Support the Information Security team's Enterprise Security Architecture function to conduct security and architectural reviews of upcoming technology deployments Assist the Security Operations Center with security monitoring activities and analysis Participate in Identity and Access management activities, supporting the provisioning and deprovisioning of system access to applications Create project planning documentation, including work plans and action item trackers to coordinate key initiatives across the Information Security team Software Engineering Learn about agile development ceremonies and tools related to scrum to support product development teams. Engage with Product Owners, UI/UX, DevOps, and QA teams on topics ranging from design to deployment. Work together on creating technical specification documents based on product owner specifications. Offer technical guidance and mentorship to colleagues in your areas of expertise. Constantly refine and disseminate your knowledge of the latest tools, processes, and techniques to the team. Design and oversee the integration, analysis, and evaluation of plans and strategies across various projects. Oversee system integration, verification, and testing for bespoke applications and infrastructure for enterprise clients. Most importantly, you will code. You will code like a champion. Digital Acceleration Digital Acceleration is focused on finding technical solutions to problems that business leaders bring to our team. An analyst on our team would be staffed on an existing 'acceleration' or have an opportunity to lead their own. Gain a deep understanding of the problems and areas of opportunity in the business units that bring ideas to Digital Acceleration. Work with business leaders to refine their ideas and develop a roadmap for solving those problems with technical solutions. Work with technical teams and partners to test, validate, and deliver solutions to solve business problems. Assist the Digital Acceleration team with ongoing projects, including assisting with change management, requirements gathering, prototyping and solution design. Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

HOK is a global design, architecture, engineering, and planning firm consistently recognized as a leader in innovation and impact. We're proud to be ranked the #1 A/E firm by Architectural Record, named one of TIME Magazine's Most Influential Companies, and recognized by Fast Company as one of the Most Innovative Companies. We're currently seeking a full-time IT Support Specialist to join our Advanced Technology Group in Atlanta. This is a 100% in-office role (Monday-Friday) and ideal for someone who enjoys hands-on work across a broad range of technology, from traditional desktop support to infrastructure and specialized equipment like 3D printers. What You'll Do Serve as the first point of contact for IT support through Tier 1 helpdesk support. Troubleshoot and resolve hardware and software issues for internal users. Monitor and maintain performance of computers, peripherals, and associated systems. Set up and configure new user equipment, including moves, adds, and changes. Perform minor hardware and software repairs, adhering to company standards. Maintain accurate inventory and account records. Read technical documentation and collaborate with users to diagnose and resolve issues. Escalate complex problems to vendors or senior technical staff as needed. Train users on proper use of hardware, software, and systems. Recommend system upgrades or changes based on user needs and performance monitoring. Participate in efforts to improve service quality, reduce resolution time, and enhance operational efficiency. Provide occasional after-hours and weekend support. Deliver Tier 2 support for mobile devices, personal storage devices, headsets, and peripherals. Support HOK's commitment to environmental responsibility through sustainable work practices. Required Skills Solid understanding of core PC hardware components. Intermediate knowledge of Microsoft networking protocols. Familiarity with basic scripting languages (e.g., PowerShell, Bash). Exposure to voice and data telecom systems. Experience supporting remote access technologies (VPN, RDP, etc.). Proficiency in Microsoft Office applications. Ability to set up, troubleshoot, and operate a variety of IT equipment. Detail-oriented with strong organizational skills. Effective communicator-capable of explaining technical issues clearly, both in writing and verbally. Required Experience Associate's degree in IT or related field, or equivalent combination of education and hands-on experience. Minimum 2 years of experience in IT support or help desk role. Experience using an electronic help desk/ticketing system. Preferred: Certifications in Microsoft and/or Cisco technologies (e.g., CompTIA, MCSA, CCNA). At HOK, you'll be part of a collaborative and forward-thinking environment where technology is integral to design innovation. If you're ready to make an impact and grow your career within a world-class organization, we'd love to hear from you. #LI-BH1

Job Description Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems Manage the daily activities of configuration and operation of IT systems Provide assistance to users in accessing and using IT systems Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolutions of problems Provides support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning Required Skills: US Citizens Only Active TS/SCI Clearance and Polygraph required Minimum of five (5) years of experience as a System Administrator Bachelors degree in a technical discipline Five (5) years of additional System Administrator experience may be substituted for Bachelors degree Must be CWIP Certified IAT II or higher Security+ CE or equivalent Compensation Range: $73,176.80 - $108,176.80 _____________________________________________________________________________________________________ Compensation ranges encompass a total compensation package and are a general guideline only and not intended as a guaranteed and/or implied final compensation or salary for this job opening. Determination of official compensation or salary relies on several different factors including, but not limited to: level of position, complexity of job responsibilities, geographic location, candidate's scope of relevant work experience, educational background, certifications, contract-specific affordability, organizational requirements and alignment with local market data. Our compensation includes other indirect financial components designed to support employees' total well-being, which should be considered when evaluating our competitive benefits package. These monetary benefits include medical insurance, life insurance, disability, paid time off, maternity/paternity leave, 401(k) company match, training/education reimbursements and other work/life programs. _____________________________________________________________________________________________________ IntelliGenesis is committed to providing equal opportunity to all employees and applicants for employment. The Company is an Equal Opportunity Employer (EOE), and as such, does not tolerate discrimination, retaliation, or harassment of its employees or applicants based upon race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or any other protected characteristic under local, state, or federal law in any employment practice. Such employment practices include, but are not limited to: hiring, promotion, demotion, transfer, recruitment, or recruitment advertising, selection, disciplinary action layoff, termination, rates of pay, or other forms of compensation and selection of training. IntelliGenesis is committed to the fair and equal employment of individuals with disabilities. It is the Company's policy to reasonably accommodate qualified individuals with disabilities unless the accommodation would impose an undue hardship on the organization. In accordance with the Americans with Disabilities Act (ADA) as amended, reasonable accommodations will be provided to qualified individuals with disabilities, when such accommodations are necessary, to enable them to perform the essential functions of their jobs or to enjoy the equal benefits and privileges of employment. This policy applies to all applicants for employment and all employees. Powered by JazzHR Xtv2pniiYg

Job Description Are you passionate about technology and eager to solve IT challenges while making a difference in a school community? We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role, you will support students, teachers, and staff with their technology needs in a friendly, patient, and professional manner. This is a great opportunity for someone looking to start or grow their career in IT while contributing to a positive learning environment. Key Responsibilities Install and set up PC hardware, peripherals, and classroom technology. Inspect, maintain, and repair computer equipment (e.g., keyboards, mice, projectors, smart boards). Install, configure, and manage software according to specifications. Set up and maintain local networks, ensuring connectivity and functionality for school systems. Monitor and maintain network security, backups, and privacy protocols. Provide technical support and prompt troubleshooting for teachers, students, and staff. Assist with technology integration in classrooms and staff training on new systems or applications. Keep accurate records of repairs, system issues, and maintenance activities. Track and maintain hardware/software inventory and IT-related expenses. Recommend IT equipment purchases based on school needs. Requirements Basic knowledge of computer hardware, operating systems, and networks. Strong problem-solving skills and attention to detail. Calm, patient, and professional demeanor, with the ability to work well with children and educators. Excellent communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a school setting. Hands-on experience with computers and networks (academic projects, internships, or home lab experience welcome). Background check and clearance required for working in an educational environment. CompTIA A+, Microsoft, or similar entry-level certification is a plus but not required. Who We're Looking For: A friendly, reliable, and supportive team member who enjoys helping others, learns quickly, and is committed to maintaining a safe and positive learning environment through technology support. Powered by JazzHR vv2Lf4nKxO

Purpose The Help Desk Technician- Level I is responsible for Level I IT support. This includes computer setup and low-level troubleshooting, printer setup, phone setup and employee badge creation. Specific Duties, Activities and Responsibilities Level 1 Tech Support for ALL tickets that come into the Help Desk system Contact the ticket owner within designated amount of time to communicate status Assess urgency of each ticket to determine response priority Take ownership of the IT Help Desk help meet internal SLA Work with Tier 2 Support on a consistent basis in order to maintain proper protocols Set up new user computers and help with office moves when necessary Assist with other duties and special projects as needed. Assist with other duties and special projects as needed. Job Requirements High school diploma; Bachelor's degree preferred At least one year of supporting end users in a large environment Law office experience preferred MCP or A+ certification General Competency Factors Must be proficient in software tools, including but not limited to Word, Excel, Outlook, and the Internet. Must possess strong written and verbal communications skills. Must provide excellent customer service to internal and external customers Identifies and solves issues in a timely manner. Must be a team player and willing to help others in their department whenever necessary. Must be extremely organized and be able to multi-task. Conscientious with respect to work completion, deadlines, time management and attendance. Takes initiative in face of obstacles and identifies what needs to be done and takes action. Demonstrates commitment to Firm's vision, mission, and core values. Analytical and detail oriented, while working at a fast pace and capable of multi-tasking. Develops professional relationships and builds rapport with others. Overall good work ethic and willingness to adapt to change.

**_Candidates are encouraged to apply to 3 or fewer internship roles during a given internship recruiting cycle_** An **IT/OT Intern** (information Technology / Operational Technology Intern) supports the convergence of traditional business computing (IT) with industrial automation and control systems (OT) in manufacturing **Function Related Activities/Key Responsibilities:** + Provide best of Industry 4.0 initiatives and new technology upgrades at manufacturing sites + Perform quantitative analysis on production data to identify trends and recommend production efficiency improvements + Maintain inventory of IT/OT hardware and documentation, including technical manuals and network diagrams + Experiment / Support the design, prototyping, and testing of machine learning models for specific use cases in industrial automation + Contribute to building analytical dashboards for monitoring model performance and operational efficiency. **Education Requirements:** + Degree in Computer Science, Information Technology, Automation, or Engineering + Must be currently pursuing a Bachelor's or Master's degree or have graduated from their degree program no earlier than December 2025. **Related Work Experience:** Basic understanding of networking fundamentals, industrial control systems, or cloud infrastructure is often preferred **Functional Skills:** + Foundational knowledge of networking concepts such as DNS, IP, firewalls, and routing to manage the flow of information between office and Exposure to **Python** for data analysis and building AI/ML models, as well as familiarity with Java or C++ for system integration + Knowledgeable in at least one programming language (Python, Java, or SQL) and familiarity with common operating systems + Strong problem-solving abilities and effective communication skills for collaborating with cross-functional teams like Engineering and Quality **Monthly Salary (undergraduate):** **$** 4,506 **Monthly Salary (graduate):** $6,066 **Location:** Atlanta, Georgia **Dates of Internship:** May 18 - July 31, 2026 The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.