Technical Support Representative
Information Systems Technician Job In Greensboro, NC
This position provides aircraft technical assistance and guidance to Honda Aircraft customers and service facilities.
Duties & Responsibilities:
Serves as technical support subject matter expert.
Works directly with Honda Aircraft customers and service facilities regarding technical support.
Maintains the customer database for accurate tracking of all field issues identified and resolved.
Maintains the reporting database to ensure all requirements are met in accordance with Title 14 CFR Part 21.3.
Coordinates instructions for Continued Airworthiness updates based on customer feedback.
Education, Work Experience, Certification and/or Licensure:
Associate's degree in aviation related field strongly preferred.
High School diploma or equivalent required.
A&P license is strongly preferred
10+ years' experience in the aviation/aerospace industry.
Knowledge, Skills and Abilities:
Experience with FAR Part 145 repair station requirements.
Technical knowledge in repair inspection methods and repair development in both composite and metal structures.
Understanding of operations under FAR Parts 91 and 135.
Familiarity with EASA and CAA requirements.
Ability to read and understand technical documents. (engineering drawings, wire diagrams, logic trees, ICAs, Engineering reports)
Technical knowledge in aircraft electrical and avionic systems
Technical knowledge in aircraft mechanical systems
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Ability to work in a fast-paced environment
Some travel may be required
Technology Specialist - Electromagnetic Spectrum Manager
Information Systems Technician Job 21 miles from Greensboro
Electromagnetic Spectrum Manager
You will immerse yourself in the forefront of technology, becoming an expert in identifying and controlling all ranges of the electromagnetic spectrum. Your proficiency will be harnessed to command the communication spectrum, ensuring secure team communication while thwarting malicious interference. Join us in this high-tech role where your skills will shape the future of communication technology.
Requirements:
Attend a 38-week paid training program to gain skills and certifications in communication operations, electromagnetic spectrum control systems, communication network operations, frequency functionality, energy functionality, and frequency manipulation.
Advanced certifications require additional full funded training programs.
Benefits:
Comprehensive Healthcare, Vision, and Dental plans.
30 days paid vacation.
90 days paid paternity and maternity vacation.
Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more.
Housing, clothing, and relocation allowance.
Tuition assistance.
Student loan repayment.
Flexible retirement and pension plans.
Pay and Promotion:
Entry pay and promotions vary based on education level and qualifications.
Hiring bonus opportunities available.
Specialty bonuses available depending on qualifications and position.
Guaranteed promotion opportunities.
Additional Career Opportunities:
Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Boeing, and COX Communications.
Similar Career Fields Include: Telecommunications, Spectrum Management Expert, Spectrum Manager.
About Our Organization:
The U.S. Army is wealth of possibilities for your future - whether you are looking to build a meaningful career, continue your education, or start a family, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Be All You Can Be.
Now Hiring Full and Part Time Positions.
***Click apply for an Interview***
Computer Field Tech Position- Greensboro NC
Information Systems Technician Job In Greensboro, NC
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Dynamic PC Support
Information Systems Technician Job In Greensboro, NC
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver’s License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT - Helpdesk
Information Systems Technician Job 21 miles from Greensboro
Pureflow IT Specialist About Our Organization: With over 38 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture.
About the Position:
The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise.
Job responsibilities are expected to include, but not be limited to, the following:
* Configure equipment and host onboarding for new users
* Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc.
* Remote support for users in external branch locations
* Manage VoIP phone system equipment and directory
* Sustain company network connectivity and security
* Assign software licenses and support installation of various applications
* Maintain IT files on the server and online in the cloud
* Schedule server updates, backups, and retrieve backups when needed
* Update IT equipment and software with new firmware, drivers, etc.
* Develop documentation, including SOPs and work instructions
* Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.)
* Assist with AV resources (conference rooms and Teams meetings)
* Adhere to company SLAs and is available during IT emergencies
* Available to work during non-standard hours for planned updates
* Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed.
* Strive for security and confidentiality in all IT functions with a Zero Trust mindset.
Qualifications:
* 1-2 years of experience in the enterprise computer service field
* An Associate degree or Technical certification in the computer service field
* Previous experience in a Windows network environment
* Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central
Perks:
* Competitive base salary
* Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more
* $1-for-$1 401(k) match up to 4% after 1-year of service
* 9 Company-paid holidays
* Generous personal time off that increases with tenure
* Education assistance
* Employee referral bonus program
* Ongoing training and development by internal and external industry experts
Working Conditions:
* Usual office working conditions.
* The regular hours for this position are Monday through Friday, 8:00am - 5:00pm
* Additional hours may be required depending on project load.
Pureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions.
Please visit our website at ******************* for additional information and to apply online.
IT Help Desk Support - Level II
Information Systems Technician Job In Greensboro, NC
Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of a Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software.
Duties & Responsibilities
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support
Ideally you will have one or more of the following certifications:
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional
Provide desktop & end-user support for both Hardware and software.
Strong knowledge of common desktop applications such as MS Office Suite 2010/2013/2016, Adobe products and Intuit products.
Excellent troubleshooting skills with different Operating Systems such as Windows 7, Windows 8.1, Windows 10 and MAC OSX.
Knowledge of Active Directory, DHCP, DNS, Print Services, File Services, GPOs and other common Windows Server roles.
Familiar with SAS solutions such as Office 365 and Adobe CC.
History of network and firewall administration (Cisco, Sophos, Sonicwall).
Knowledge of server virtualization (VMWare ESXi; vCenter).
Have a solid, practical knowledge of system and application logs, as well as performance monitoring tools.
Excellent customer service skills (courteous, tactful, and professional demeanor).
Excellent written and verbal communication skills, with experience presenting to groups.
Reliable work ethic.
Having worked in an MSP environment is a major plus.
IT Help Desk Support - Level II
Information Systems Technician Job In Greensboro, NC
Job DescriptionSummary Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of a Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software.
Duties & Responsibilities
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support
Ideally you will have one or more of the following certifications:
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional
Provide desktop & end-user support for both Hardware and software.
Strong knowledge of common desktop applications such as MS Office Suite 2010/2013/2016, Adobe products and Intuit products.
Excellent troubleshooting skills with different Operating Systems such as Windows 7, Windows 8.1, Windows 10 and MAC OSX.
Knowledge of Active Directory, DHCP, DNS, Print Services, File Services, GPOs and other common Windows Server roles.
Familiar with SAS solutions such as Office 365 and Adobe CC.
History of network and firewall administration (Cisco, Sophos, Sonicwall).
Knowledge of server virtualization (VMWare ESXi; vCenter).
Have a solid, practical knowledge of system and application logs, as well as performance monitoring tools.
Excellent customer service skills (courteous, tactful, and professional demeanor).
Excellent written and verbal communication skills, with experience presenting to groups.
Reliable work ethic.
Having worked in an MSP environment is a major plus.
Technical Support Analyst
Information Systems Technician Job In Greensboro, NC
GlobalConnect® is a consortium of independent food service companies providing corporate breakrooms, cafes, markets, vending, pantry and office coffee services. As an industry-leading technology company, our ecosystem offering spans payment hardware and software, loyalty programs, brand marketing, procurement, national account sales and other services that enable our affiliate member companies to provide state-of-the-art technology, flexible and healthy food choices, and consistent service to their corporate customers across the country. As the only fully integrated, wireless food service network that seamlessly functions across the North American continent, GlobalConnect® is rapidly growing in an $8 billion market in pursuit of its vision to dramatically improve breakroom service operations for the modern enterprise and its employees. For more information visit: usconnect.biz and globalconnect.biz
Job Description: Technical Support Analyst
Department: GlobalConnect/USConnect Operations
Reports to Supervisor: Support Engineering Supervisor
Reports to Manager: Director of Engineering
FLSA Status: Non-Exempt
Summary: GlobalConnect is looking for a talented and motivated individual as a Hardware/Software Technical Support Analyst for our branded point of sale terminals and virtual management systems. This role is for a self-starter with proven tech support and customer service experience eager to assist operators, follow and establish processes, and collaborate with a cross-functional team.
The responsibilities for this role are diverse and include collaborating with our operator owners, the operator’s technicians, our development team, and staff in a fast-paced environment. The Tech Support Analyst will provide exceptional technical and customer service for our branded point of sale terminals, kiosks, and virtual management systems to Operators and Vending & Market Installers. The analyst will assist Operators by email and phone with installation, configuration, connectivity, hardware integration, and processing RMAs. This role asks for creative thinking, collaboration, and the passion for providing great hardware/software support and solutions. Knowledge of the Food Service Market and Vending industry is a plus.
What you will do:
Be the first interface to Operators for LYNK vending telemeters, GlobalConnect Telemetry System, and other GlobalConnect devices and related systems.
Provide excellent customer service to GlobalConnect Operators and their staff by providing clear and detailed information, speaking in a positive and courteous manner, all exceeding the operator’s expectations
Effectively diagnose operator needs using problem-solving skills and communicate possible solutions
Able to articulate support issues to the technical development team
Provide user acceptance input for hardware and software releases for our products
Maintain the Development Lab and the equipment in working order
Keep records of Support issues and resolutions in an issue tracking tool
Follow processes for device RMAs and manage status on returns as needed
Create and maintain the Support Documentation and Knowledge Base for external and internal users
Monitor and manage cellular overage alerts for SIMs used in the telemetry devices
Assist in the fulfillment process and support for our AD-BLAST devices and system
At the beginning of each workday, emails are to be checked and responded to immediately
Provide insight and ideas on improving how we serve our clients and operational improvements
Involvement in weekly staff meetings which includes reporting data as requested
Understand and successfully execute daily, weekly, and monthly task
Participate in projects and task assigned upon request
Follow all Standard Operating Procedures and policies
Work onsite at our primary office in Greensboro, NC. Occasional travel to client sites may occur.
Other duties as assigned
What you will need:
Ability to communicate with technical and non-technical operators and staff to provide the appropriate level of support
Demonstrated and effective collaboration and communication
Ability to solve complex technical problems
Strong knowledge and understanding of the hardware systems
Familiarity with service ticketing software
Collaborative style, combined with the ability and desire to work in a team-based environment
Strong and collegial interpersonal skills and an ability to communicate effectively in person, in writing, and by phone with both technical and non-technical staff
Team-oriented strategist able to diplomatically manage numerous, quickly changing and complex situations, sometimes with competing constituencies
Ability to create detailed documentation for support and knowledge base purposes
Ability to work both independently and as part of a team
Highly organized with strong attention to detail and able to handle multiple projects
Relevant qualifications:
Bachelor's degree in a Technology-related field is preferred.
At least two to four (2 - 4) years Customer Service, Technical Support, or Helpdesk experience.
Hardware and Network experience is ideal.
Experience in the Food Service Market and Vending industry is a plus.
The ideal candidate would bring a technical background and proven effectiveness in customer technical support.
Background checks and drug screening are required.
We offer the following benefits:
100% paid Employee base plan Health Insurance, buyup plan available at a very low cost.
Dependent Health
Paid Vacations and Personal Time off.
Health/Dental/Vision insurance
Short and Long-Term Disability
Basic and Supplemental Life Insurance
401(k)
Critical Illness and Accident Insurance
Tuition Reimbursement
College Scholarship Program for children of employees
GlobalConnect is an equal opportunity employer. We are committed to treating all Applicants and Employees fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
IT Systems Support
Information Systems Technician Job 46 miles from Greensboro
Reeb is one of the largest distributors of custom Millwork products on the East Coast. The secret to Reeb's success is no secret at all, we simply work harder for our customers. We're not tied to shareholders and spreadsheets. We're a family owned business that has weathered the storms, both literally and figuratively, along with our partners for over 100 years, and we're stronger than ever. We understand the decisions owners in our industry face everyday and earn your business by stocking more products, offering shorter lead times, more options and better support. Reeb hires the best, and they go to work for you, everyday. When you need to reach us, there's always more than a single point of contact anytime of the day or year.
Check us out at ************
Job Description
POSITION SUMMARY
This position is responsible for planning and maintaining the health of the company's information technology infrastructure, specifically related to personal computing. The position is responsible for ensuring that personal computing hardware and software are running smoothly and effectively in support of business operations and applications software. This position works closely with system administrators and takes direction on projects and duties from the IT Infrastructure Lead.
Reviews analyzes, evaluates and maintains an organization's personal computing systems, which include:
Desktop computers, laptop computers, and thin clients
Office support equipment - printers and fax machines
Mobile devices - handheld computers, tablet computers, barcode scanners, mobile printers, and mobile telephones
Specialty equipment - label printers and in-vehicle computers
Structures and maintains the IT Personal Computing service provisioned to all locations
Establishes personal computing service levels that meet/exceed business requirements
Manages personal computing infrastructure to achieve agreed service levels
Manages and maintains the IT asset management system
Provides and facilitates customer training of the personal computing features and functionality.
Provide Level 2 Help Desk Support and desk-side assistance
Insure Help Desk documentation is current and up to date
Liaison between Reeb and outside service providers
Ensure infrastructure service levels are agreed on with business leaders and consistently met - Provide monthly reports on success in meeting them, including identification of failures and what will be done to avoid them in the future
Assists in the development and maintenance of personal computing keeping systems to current patch levels and proper anti-virus software
Tests and evaluates personal computing systems to eliminate problems and make improvements.
Administers and documents the lifecycle of personal computing equipment, including deployment, maintenance, and scheduled replacement
Identifies and keeps critical personal computing spare parts on-site to minimize hardware outages
Maintains documented up-to-date inventory of all personal computing hardware, and systems software
Leads support or participate in projects which rely on or affect the personal computing system
Follows company procurement policies and practices in obtaining favorable terms for personal computing products and services obtained from external vendors
Ensures the security and protection of personal computing systems and equipment
Participates in after-hours support as needed
Qualifications
Possess current knowledge of IT Personal Computing technologies, including Windows, Thin Client and Terminal Services technologies, Personal Productivity software, Personal Computing hardware, Ethernet and wireless local area networks, cellular phone systems, Mobile Computing, barcode symbologies
1-3 years' experience with Microsoft Windows and related experience with Personal Computing hardware, including setup, configuration, and patch management.
Strong interpersonal skills, including ability to communicate effectively with colleagues at all levels, as well as external vendors
Demonstrated ability to plan for and achieve desired results
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Support Specialist II
Information Systems Technician Job In Greensboro, NC
Are you already a solid Help Desk II technician looking for a change? Have you reached the top level of Help Desk I and are ready to move up in your career path? We have a place for the right candidate. Our Help Desk II/Support Specialist II provides technical support to system users and customer support staff. They also provide timely, accurate service to generate high customer satisfaction, and mentors teammates to do the same. Evaluates user needs, defines technical problems, and works with engineers to determine solutions. Assists customers in implementing solutions onsite. Follows the triage process and documentation expectations and models the behavior to teammates.
Please note, our company does not provide sponsorship for employment visa status.
COVID-19 considerations:
This position requires the candidate to be vaccinated. We are taking this pandemic very seriously and are making all efforts to keep employees safe. If the occasion arises that we have to send an employee to a customer site, we have protocols in place to keep everyone safe!
Longleaf Offers
Competitive salary and generous bonus structure ($44,875 to $52,152. Entry depends upon skill level)
Full benefits package, including free health & vision, disability, and life insurance for employees
Training programs to improve your skills and prepare you for advancement
Paid vacations and holidays, including your birthday
A family-friendly environment
Challenging projects in a fast-paced environment
Collaborative process
Growth opportunities
Desired Skills and Experience
A 4-year degree in computer science or related field
1+ Year of relevant service as an MSP Help Desk Technician
Demonstrated leadership ability, regardless of job title
Excellent written and verbal communication skills
Demonstrated problem-solving and troubleshooting skills
- natural fit with our corporate culture and values
Familiarity with ITIL v3, ConnectWise and CompTIA A+ certification is a plus
About Longleaf
The Longleaf Network is a small Managed Service Provider that specializes in professional services clients (legal, health, financial services, and veterinary practices). We've been growing steadily since opening our doors in 2006 and serve 500+ locations nationally. Our corporate headquarters is in Greensboro, NC.
We are a team of professionals who value kindness, honesty, expertise, responsibility, transparency, stewardship, and continuous improvement.
Job Type: Full-time
Pay: $44,875.00 - $52,152.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance
Schedule:
8 hour shift
Supplemental pay types:
Bonus pay
COVID-19 considerations:
This position requires the candidate to be vaccinated for COVID-19. When the occasion arises that we have to send an employee to a customer site, we have protocols in place to keep everyone safe!
Experience:
MSP Help Desk Technician: 1 year (Preferred)
Work Location: One location
Sr. Lead Desktop Support Specialist in Winston Salem, NC (In person interview only)
Information Systems Technician Job 28 miles from Greensboro
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact
Qualifications
Skill (minimum 7 years of experience in each skill)
Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
Installing and imaging new computers and loading of appropriate software for customers.
Installing local and network printers and other peripherals and configuration of same.
Migrating Data and user profiles.
Documenting process and procedures related to technical field support activities.
Additional Information
Thanks and Regards,
Karan Sharma
510-254-3300 ext. 150
IT Help Desk Technician
Information Systems Technician Job 26 miles from Greensboro
Starting wage is based on experience and shift. In addition to a base wage, every associate is eligible for quarterly profit sharing!! Various shifts are available and off shifts include additional shift differential pay. ESSENTIAL FUNCTIONS: * Answer Help Desk telephone, e-mail, and self-service requests Perform effective first-level troubleshooting of hardware, standard software, local applications and efficient response to inquiries. Call ticket entry, monitoring, follow up, resolution, and closure utilizing the Help Desk software.
* Communicating with IT team, management, and end users to ensure satisfactory resolution of issues and provide a timely status of any and all issues.
* Prioritizes IT Requests based on Impact and Urgency.
* Resolution of Level I IT Requests.
* High level of Customer Service Satisfaction is mandatory on IT requests.
* Contribute to building a knowledge base of problem resolutions, work flows, and procedures, related to operating a customer focused Help Desk
* Provide guidance on process improvements with IT support in Newport, Prescott, Earth City and Level I/II Desktop Support.
* Assures all activities comply with established company policies. Performs all job duties and responsibilities in a compliant and ethical manner.
* Participate in new application roll-out testing and special projects as needed
* Testing and documentation of all new operating systems, software, and hardware prior to rollout.
* Acts as a resource on department and site projects and meets deadlines.
* Communicate network security to executive team, staff, partners, and customers. Follow company standards of group and folder access for all users and service accounts; ensure security requests have proper approval document changes
* Promote the security relationships between internal resources and external entities, vendors, and partner organizations
* Work closely with IT Department on corporate technology to fully secure information, computer, network, and processing systems
* Maintain, and assist in the enforcement of policies, procedures, and associated plans for system security administration and user system access, based on company policies.
* Follow all safety and environmental requirements in the performance of duties.
* Other accountabilities as assigned.
PHYSICAL REQUIREMENTS:
* Ability to lift up to 50 pounds.
* Ability to work in confined spaces and near operating equipment.
* Up to 10% travel
* Ability to work in moderate to loud noise environments.
* Ability to work hours necessary to support production and maintenance activities.
Responsibilities & Qualifications
* Experience in a Help Desk Analyst role or a similar customer support role involving information technology
* Strong interpersonal and phone skills/communication skills
* Excellent oral and written communications skills; ability to communicate with a variety of people including management
* Knowledge of information security standards
* Able to manage projects and follow a standardized project methodology
* Knowledge of standard networking concepts
* Able to use detailed knowledge of Microsoft systems to effectively troubleshoot user access level issues
* Able to work in an enterprise environment and function as a technical contributor among a team of peers and subject matter experts
* Able to communicate and work with customers without supervision and minimal guidance
* Able to express technical information in a non-technical manner
* Excellent analytical and problem-solving skills
* Hardware and Desktop Support for PCs with a Windows operating systems or Apple product with OSX environment and higher along with MS Office programs.
* Oracle client issues and deployment of packaged software/fixes
* Experience providing user support and set up for PC and Laptop Support, Mobile Phones, etc.
* Demonstrate solid understanding of an IT Ticketing System
* Good organizational skills
IT Litigation Support
Information Systems Technician Job 28 miles from Greensboro
Employment Type: Full Time, Mid level Department: Information Technology Contact Government Services is looking for a Litigation Support Technician to work at the United States Attorney's Office. As a Litigation Support Technician for CGS, you will be responsible for providing technical and analytical assistance involving Litigation Support of the United States Attorney's office.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
* Coordinates litigation support services (including trial preparation and presentation) in response to customer needs. Performs such services directly or in conjunction with the district's designated "Litigation Support Coordinator." Installs, configures, and maintains litigation support equipment; Develops standards and procedures for applications; and Coordinates efforts with other agencies involved in litigation team activities.
* Litigation Support Systems Administration: Performs testing, quality assurance, configuration, installation, implementation, and maintenance of litigation support resources used for the transmission of information in data, voice, and/or video format.
* Ensures systems availability, functionality, integrity, and efficiency.
* Installs new or modified litigation support hardware and software.
* Resolves hardware/software interface and interoperability problems.
* Maintains and controls the district's litigation support equipment inventory.
* Systems Security: Ensures the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools.
* Implements policies and procedures to ensure litigation support systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data.
* Promotes awareness of security issues among management and employees.
* Implements programs to ensure users are aware of, understand and adhere to systems security policies and procedures
* Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements.
* Diagnoses and resolves problems in response to customer-reported incidents; installs, configures, troubleshoots, and maintains customer hardware and software; and provides customer training including orientation for new users.
* Performs other related duties as assigned.
Qualifications:
* Must be a U.S. Citizen
* Bachelor's Degree (In related field)
* Must be able to successfully complete a stringent Background Investigation and obtain the required Government Security clearance
* Experience with Litigation Support principles, methods, and practices
* Experience with Litigation Support systems development concepts
* Performance monitoring principles and methods
* Quality assurance principles
* Familiarity with Technical documentation methods and procedures
* Familiarity with Systems security methods and procedures
* Oral and written communication techniques
* Experience with Litigation support databases working with load files such as IPRO Eclipse and Relativity
* Experience with Discovery processing hardware and software such as Law Pre-Discovery and Nuix systems
* Familiarity with Quality control of incoming data to comply with District Electronically Stored Information (ESI) Specifications
Our commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years we've been growing our government-contracting portfolio, and along the way we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.
* Health, Dental, and Vision
* Life Insurance
* 401k
* Flexible Spending Account (Health, Dependent Care, and Commuter)
* Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of meaningful government innovation!
Explore additional job opportunities with CGS on our Job Board:
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For more information about CGS please visit: ************************** or contact:
Email: *******************
$52,416 - $67,392 a year
On-site BAS Service Technician
Information Systems Technician Job 28 miles from Greensboro
Job Title: On-Site BAS Service Technician
Job Type: Full-Time Reports To: Novant Healthcare Operations Manager
We are seeking an experienced and reliable On-Site Building Automation System (BAS) Service & Maintenance Technician to manage day-to-day operations, maintenance, and troubleshooting of automation systems at Rowan Regional Medical Center in Winston Salem, NC. You will ensure optimal performance of HVAC, and energy management systems through regular inspections, proactive maintenance, and fast response to service issues. You will report to an office at the facility daily and respond to the on-site Facility Manager's request.
Key Responsibilities:
Perform daily inspections, preventative maintenance, and reactive service of the on-site BAS and related control systems.
Monitor system performance and alarms via the BAS interface (e.g., Tridium Niagara)
Troubleshoot and repair hardware (sensors, actuators, controllers) and software logic issues in a timely manner.
Adjust schedules, setpoints, trends, and sequences in the BAS to optimize energy efficiency and comfort.
Collaborate with HVAC, electrical, and IT teams to resolve system-level issues and support facility operations.
Coordinate with off-site BAS support teams or vendors when necessary for complex diagnostics or upgrades.
Ensure compliance with safety regulations, codes, and company standards.
Qualifications:
2-5 years of hands-on experience with BAS systems, preferably in a facility maintenance or service technician role.
Familiarity with major BAS platforms (e.g., Tridium Niagara, Honeywell, Siemens, Schneider, JCI).
Working knowledge of HVAC systems, VAV boxes, AHUs, chillers, boilers, and control sequences.
Experience reading wiring diagrams, control schematics, and building plans.
Strong analytical, communication, and documentation skills.
Ability to work independently at a fixed site and manage multiple service tasks.
Preferred Certifications (Not Required but a Plus):
Tridium Niagara AX/N4 Certification
BAS manufacturer-specific training (Distech, Siemens, Honeywell, JCI, etc.)
Work Conditions:
Full-time, on-site presence required.
May involve shift work or on-call duty depending on site operations.
Ability to walk the facility, use ladders, and lift up to 50 lbs.
Exposure to mechanical/electrical rooms and rooftop units.
Benefits:
medical
Dental
Vision
401K
Vacation / PTO
Crete United is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. Women and minorities are encouraged to apply.
#LI-DNP
Community Support Technician Client Specific
Information Systems Technician Job 28 miles from Greensboro
Job Description
Community Support Technician needed to work with the Intellectual and Developmental Disabilities population. Technician will provide one on one assistance in the community, community networking.
Monday - Thursday 4:00 pm - 9:00 pm
Friday - 4:00 pm - 11:00 pm
Two weekends a month (flexible which ones).Saturday 8 hours, Sunday 6 hours.
Requirements:
Reliable Transportation
Valid Driver's License
Benefits:
Medical Insurance (full time only)
Dental Insurance
Vision Insurance
Telehealth -On line Doctor (Teledoc)
401K with company match
Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community.
Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse.
Visit us on the web at ************
IT Specialist III, Network Administrator
Information Systems Technician Job 41 miles from Greensboro
Job Details The Institute for Advanced Learning and Research - Danville, VA Full Time Information TechnologyDescription
Please Note: This position is not eligible for visa sponsorship. Candidates must be authorized to work in the United States at the time of application. This is an on-site position and is not remote; the selected candidate will be expected to work in person in Danville, VA.
About IALR
The Institute for Advanced Learning and Research (IALR) serves as a regional catalyst for economic transformation. The mission will be accomplished through applied research, advanced learning, economic development, advanced manufacturing, and conference services. Driving Economic Transformation is at the heart of everything we do at the Institute for Advanced Learning and Research. WE discover breakthroughs, create opportunity, grow innovation, power progress, and host greatness. Each of our divisions plays a critical role in daily preserving and delivering this mission.
About the Role
As a member of the IT leadership team, the Network Administrator will collaborate with IT leaders and partners to ensure the delivery of network services to IALR staff, tenants, and students throughout IALR's growing campus. You are responsible for IALR's LAN, WLAN, WAN, firewall, and Azure GCC PaaS. You will also monitor network performance and perform necessary maintenance to support network availability and security and assist with network modeling, analysis, planning, and coordination.
Duties & Responsibilities:
Network Management:
Oversee the design, implementation, and maintenance of IALR's Cisco-based LAN and WAN infrastructure, including Catalyst and Nexus switching platforms, firewalls, and Azure GCC PaaS environments.
Ensure network availability, reliability, and security for staff, tenants, and students across the campus.
Manage IP addressing with DHCP, DNS, and VLAN/subnet planning across multi-site Cisco environment.
Performance Monitoring:
Monitor network performance, identify issues, and perform proactive maintenance to prevent downtime and optimize performance.
Analyze network traffic and resolve bottlenecks or other issues affecting network speed and efficiency.
Implement and manage VRF, HSRP, EtherChannel, and Spanning Tree (RSTP/MSTP) for high availability and redundancy.
Monitor network health using SNMP, NetFlow, and Syslog, integrating with tools like Auvik network monitoring
Security Management:
Implement and manage firewall configurations, including Palo Alto next-generation firewalls, to safeguard IALR's network from unauthorized access and threats.
Ensure compliance with security protocols and policies to protect sensitive data and network integrity.
Monitor and analyze security alerts and incidents to identify and respond to threats.
Conduct vulnerability assessments and penetration testing to identify security weaknesses.
Assist with network segmentation, security audits, and compliance initiatives.
Network Modeling and Planning:
Assist with network modeling, analysis, and planning to support IALR's current and future infrastructure needs.
Collaborate with IT leadership and partners to develop and execute strategic plans for network expansion and upgrades.
Leverage Aruba Central for wireless performance monitoring, client analytics, and centralized configuration management.
System Integration:
Manage and integrate Microsoft Windows Server products, Office365, Active Directory, and Group Policy within the network infrastructure.
Oversee the configuration and management of VMware vSphere environments to ensure virtualization solutions meet organizational needs.
Wireless System Management:
Administer and maintain managed wireless systems, with a preference for Aruba systems, ensuring seamless wireless connectivity across the campus.
Leverage Aruba Central for wireless performance monitoring, client analytics, and centralized configuration management.
Leverage ClearPass for 802.1X authentication and network access control.
Storage Management:
Oversee the operation and management of storage area network (SAN) equipment, with a preference for NetApp systems, ensuring data storage solutions are robust and reliable.
Collaboration and Support:
Work closely with IT leadership, partners, and other stakeholders to deliver high-quality network services and support.
Provide technical guidance and support to team members, fostering a collaborative and solutions-oriented work environment.
Continuous Improvement:
Stay updated with the latest network technologies and best practices, and continuously seek opportunities to improve network infrastructure and performance.
Be willing to learn and integrate audiovisual technologies such as Dante and Crestron into the infrastructure as needed.
Participate in disaster recovery and business continuity planning, documentation, and testing.
Documentation and Reporting:
Document network architecture, configurations, and standard operating procedures using Cisco Visio stencils and config backups.
Prepare reports on network performance, security, and other key metrics for IT leadership.
Work Location
We are looking for staff to work onsite in Danville, VA.
The Ideal Candidate
A self-starter with the ability to work independently and with a team.
A solutions-oriented driver with a relentless work ethic.
Bachelor's degree in computer-related discipline preferred.
Preferably 10 years of industry-related experience in advanced network engineering.
Experience with Microsoft Windows Server products, Office365, Active Directory, and Group Policy is required.
3-7 years of experience in a VMware vSphere environment.
3-5 years of experience with Palo Alto next generation firewalls.
3-5 years of experience with managed wireless systems required; Aruba preferred.
3-5 years of experience with storage area network equipment required; NetApp preferred.
Knowledge of audio-visual technologies such as Dante and Crestron and/or willingness to learn.
A Cisco or another applicable network certification required (e.g., CCNP, CCNA, PCNSA).
Essential Physical Requirements:
Sits for long periods of time while completing duties
Must be able to move freely between facilities
Must be able to operate and manipulate a keyboard and mouse
Salary & Benefits
IALR will offer a salary of commensurate with experience plus applicable shift differential. IALR offers unique career opportunities in an innovative environment, all to support the economic transformation of Southern Virginia. Eligible employees are afforded excellent medical, dental, and vision coverage with lower-than-expected costs and participate in the Virginia Retirement System to save for their future.
How to Apply
Apply online at ************************ Interviews will begin as qualified applicants are identified.
IALR is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. If you need reasonable accommodation for any part of the application or hiring process, please contact ***********. Requests will be kept confidential and handled in accordance with applicable laws.
Technology Support Analyst
Information Systems Technician Job 42 miles from Greensboro
This position will report to the Morehead Planetarium and Science Center ( MPSC ) Information Technology (IT) Manager. This position provides service-oriented technical support and/or training to Morehead staff and guests for a variety of hardware, software, operating systems, systems tasks, and networks. Principal duties require substantial knowledge, technical aptitude, and analytical skills in diagnosing and resolving customer problems both over the phone, email, online virtual conferencing, and in person. This position assists with helpdesk requests, systems tasks, and support of our staff and spaces - including classrooms, theaters, A/V technologies, and event spaces. The IT staff may be located in different buildings from the customers we support. A driver's license is required for this position to transport equipment to all our customer buildings, data centers, and other locations as needed. In addition, this person has administrative duties and assists the MPSC IT manager in planning and analysis. This position will regularly create documentation, procedures, policies, and host live trainings internal and external to the Morehead IT team. As an escalation point of contact for technicians (including student IT technicians), they will participate in efforts to collaborate with external technical support groups including campus ITS . This position will be expected to perform at a level that demonstrates high technical ability, excellent customer service, close attention to detail, and the ability, desire to learn new technical skills in the field, and work well independently and in a team environment. This position will schedule work with customers and keep them informed of status on a daily basis. This is an onsite position. This position is not eligible for remote work. It is expected to be in the office when performing duties of the position.
Required Qualifications, Competencies, And Experience
- Demonstrated and proven experience with Microsoft Windows, Linux, and Apple MacOS/iOS system administration. - Demonstrated and proven experience with AWS storage. - Demonstrated experience in image creation and deployment in Microsoft Windows and Apple MacOS/iOS environments. - Exceptional customer service skills with hands-on technical support experience supporting both Windows and Mac OS desktops, laptops, and mobile devices in a managed environment(s). - Strong communication and interpersonal skills with the ability to interact with a broad range of customers. - Ability to use a variety of resources to fulfill routine and non-routine support requests. These resources can include both the creation and application of written documentation, collaboration with MPSC IT staff and IT colleagues within the University community, online chat, email, and other communication mediums. - Ability to multi-task and set priorities. - Ability to work both independently and in a team. - Ability to mentor technicians and student technicians in developing their skills. - Strong attention to detail. - North Carolina driver's license required on start date.
Preferred Qualifications, Competencies, And Experience
- Knowledge of UNC policies and systems. - Experience with cloud computing. - Experience with VMWare and XCP -ng. - Experience with TrueNAS. - Experience with Docker. - Experience with Xen Server. - Experience with Ubuntu. - Experience with Portainer.io. - Experience with JAMF Pro and Microsoft SCCM . - Experience with Thinkbox Deadline. - Experience with Render Farms. - Project management experience. - Microsoft Office and Windows desktop certifications. - Experience with mobile device management solutions. - Windows scripting experience (batch and PowerShell).
Work Schedule
Monday - Friday, 8:00AM - 5:00PM; Evening work occasionally; Night work occasionally; On-call occasionally; Overtime occasionally; Weekend work occasionally
Mid-Level Service Desk Technician
Information Systems Technician Job 19 miles from Greensboro
Occam Solutions is looking for a Mid Level Service Desk Technician, Ft. Bragg. The Mid-Level Desk Technician will have many responsibilities will include: Interfaces directly with supported end-users to provide hardware, software, network and applications problem resolution. Is proficient with industry standard desktop operating systems and office automation software suites. Must demonstrate excellent verbal and written communication skills. Special Operations Force experience is preferred (but not required). Will be required to work rotating shift schedules to include nights, weekends, and holidays.
Specific Responsibilities: Service Desk Technicians (SDTs) must be able to clearly communicate via phone, portals and instant messaging with end users and technicians. These technicians must have experience troubleshooting core services (file, e-mail, print, web, portal and transport), and be able to mentor lower level technicians to become proficient within these areas. Must be able to present a professional, sharp and technically savvy image via verbal, written and in person communications with customers with responsibilities ranging from entry level to the senior executive levels and serve as a positive example to other technicians on the team. SDTs must be qualified to perform the following functions:
* Serve as the initial point of contact for resolution of desktop/laptop/mobile related problems in a 70,000+ customer enterprise.
* May be required to provide VIP level support to USSOCOM executive level users and their staff.
* Troubleshoot research, diagnose, document, and resolve technical issues surrounding Windows 10, Windows 8, Windows 7, MS Office applications, email, other special applications, Internet connections, and hardware/peripheral equipment via telephone.
* Document, track, resolve, and report on problems and work orders using Remedy Action Request database system.
* Modify/create and troubleshoot user accounts via Active Directory, submit changes to file management and peripheral devices via Remedy, escalate network incidents, and provide direct support to USSOCOM customers located throughout the world.
* Determine which special team can best resolve the problem and assign the task to the Desktop Support, Customer Support, Network Administration or System Administration Teams when a solution cannot be provided telephonically.
* Ability to install, maintain and troubleshoot server, network, system and application issues.
* Technical experience in the setup, operation, and troubleshooting of all associated and follow-on operating systems.
* Must have experience with Dameware, RDP and Terminal Services.
* May be required to perform incident management functions which include: Incident trending and prioritization and documenting and communicating those findings with senior organizational team members.
* Perform other duties as required.
Minimum Required Qualifications:
* Two Years relevant IT/Service Desk Experience
* Must have DoD 8570 IAT Level I certification.
* Must be able to maintain DoD 8570 IAT Level I certification via continuing education requirements or re certification.
* Must possess current TS/SCI clearance.
* Must be TS/SCI eligible.
Preferred Qualifications:
* DoD 8570 IAT Level II certification.
* Special Operations Force experience.
IT Executive Support Specialist
Information Systems Technician Job 48 miles from Greensboro
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose
The Executive Support Specialist will provide highly technical and immediate assistance to our senior most level of Executive Management for all US entities. Facilitate the expedition of technical requests and repairs by bridging the gap between IT and our executive business partners. They will be tasked with providing concierge level service for executive meetings, traveling executives, and business partners that shape and mold the key initiatives of our brands, supply chain, and ADUSA. They will provide Executive level support for traveling senior executives coming to the US to ensure an optimal experience. This position drives optimal corporate campus experience to ensure all technologies are operational and partners with third parties to ensure consistent delivery of services. It also assesses and understands the technology needs of our Senior most Executives to collaborate with our IT partners to deliver best solutions to meet their needs.
This position will require 5 in-person days at our Salisbury, NC office each week.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties & Responsibilities
* Identify, troubleshoot and analyze complex business IT problems for our Senior Executives across all brands and entities
* Propose and execute solutions for Executives based on need and functionality
* Coordinate, conduct, and lead meetings to drive solutions from IT as it relates to issues impacting our Executives
* Liaise with vendor partners, business users, IT programmers and IT Service owners regarding solutions for meetings, new technology and enhancements to existing technology as it relates to the needs of our Executive partners
* Provide immediate onsite support for offsite meetings and sponsored events
* Exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions
* Resolve technical issues quickly and effectively to reduce impact to the business
* Coordinate with other IT staff and users to identify the need for new systems and/or recommend enhancements to improve IT operations
* Perform data analysis on trends in specific platforms for process improvement
* Complete reviews, trending analysis, develop action plans, and take action on resolving chronic incidents
* Communicate / interface with other IT associates to improve IT systems to keep up with demand from our Executive users' need for immediate data
* Prepare reports, and/or present findings to IT Leadership
* Travel to multiple locations to support our various geographically located Executives, including home visits for the highest-level Executives and Board Members
Required Qualifications
* Bachelor's degree in computer science, technical field and/or Business-related field; Equivalent trainings/certifications/experience equivalency will be considered
* 3+ of professional experience in relevant job or field of technology
* Excellent written and verbal communication skills; ability to communicate across the organization
* Ability to plan, prioritize and drive issues, tasks, and deliverables from concept to closure
* Someone who takes on mid to large projects from start to finish and works independently on these efforts with minimal direction required
* Highly collaborative with proven experience partnering & influencing
Preferred Qualifications
* Master's degree, Advanced training and or certifications in relevant field/s of study preferred
* Experience in Agile teams and or Product/Platform based operating model
* Experience in retail or grocery preferred
ME/NC/PA/SC Salary Range: $75,040 - $112,560
#LI-Hybrid #LI-CW1
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
AEGIS Computer Network Technician (ACNT) Instructor
Information Systems Technician Job 45 miles from Greensboro
In a world of possibilities, pursue one with endless opportunities. Imagine Next!When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with exceptional people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for.
Job Description:
AEGIS Computer Network Technician (ACNT) Instructor
Parsons is looking for an experienced Baseline 9 AEGIS Computer Network Technician to join our growing team! In this role you will get to bring your knowledge back to sailors in training and support the next generation of Warfighters. The mission is to work with Surface Combat Systems Training Command (SCSTC) AEGIS Training and Readiness Center (ATRC) to develop and deliver training programs and we need your operational experience to continuously improve the knowledge transferred to sailors.
Surface Combat Systems Training Command (SCSTC) is part of the Naval Education and Training Command (NETC). SCSTC AEGIS Training and Readiness Center (ATRC) is located at Naval Support Facility Dahlgren.
What You'll Be Doing:
As an instructor you will develop, organize, and conduct classroom and lab training for Baseline 9C U.S. Navy AEGIS Weapon System
Teach approved course content and objectives to perform maintenance and operation of specific Aegis subsystems
Conduct dynamic assessment of the sailors' abilities to comply with approved maintenance and operational procedures
Provide formal appraisal of performance with recommendations for improvement and methods to maintain technical and tactical proficiency
Document the training with specifics of the individual areas / watch station and generate a formal assessment of success via written reports
What Required Skills You'll Bring:
Five (5) years of experience with the Aegis Computer Network /Aegis Weapons System as either a maintenance technician or operator with responsibility for teaching the applicable system or function task to others in an apprentice level training environment.
Required Additional Qualifications: Current or past ACNT NECs V00C/V69A or V01C/V75A.
Must be able to support training with extended periods on your feet while instructing.
Active Secret Clearance and ability to maintain one
Bachelor's Degree in a related technical discipline
OR
the equivalent combination of education, technical certifications, training, or work/military experience
Security Clearance Requirement:
An active Secret security clearance is required for this position. This position is part of our Federal Solutions team.The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now.Salary Range: $72,900.00 - $127,600.00We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************